Speaker Goes Silent - AT&T Samsung Galaxy S7 Questions & Answers

My wife recently got a Galasy S7 (not edge) and her speaker stopped working. She said that the sound will start working and then will suddenly go silent. Does anyone have any ideas on what could be causing this? I'm currently at work so I don't have access to the device, but I'll update when I get back to it. Has this happened to anyone else?

DynamiteRave said:
My wife recently got a Galasy S7 (not edge) and her speaker stopped working. She said that the sound will start working and then will suddenly go silent. Does anyone have any ideas on what could be causing this? I'm currently at work so I don't have access to the device, but I'll update when I get back to it. Has this happened to anyone else?
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Click to collapse
It hasn't happened to me. It seems like her S7 is defective. Return the phone to ATT and get a replacement if you can.

Related

Speaker suddenly working after never having worked

Have only had my HD2 since Friday and was going to send it back tomorrow because the speaker has never worked. But now it's starting working.
No idea what triggered this or whether it'll remain "fixed" forever. All I did was try to replicate something that made my HD2 freeze in a completely unusable way yesterday (see my other thread) and suddenly it started working.
Having done a search it appears a few users have had speaker issues. Has anyone else had this problem rectify itself? Can I expect it to remain okay?
Cheers
SC

Sound does not work

hi,
the sound of my hd2 is not working.
not when I get call and not when I want to play music.
I must have deleted something when I was cleaning up my phone.
can anyone help me with this?
thanks in advance!
Bojan
Mine did this from new for about 4-5 days, then suddenly started working and has been fine since.
I don't remember changing anything - in fact, I was about to send it back for a replacement when it started working.
Sorry I can't help any more than that.

S7E Keeps Vibrating While Screen Is Of

Bought an s7 edge 2 weeks ago, works like a charm.
But most of the time when i pick the phone, it just vibrates, when i turn on the screen, there are no notifications.
Is anyone else also experiencing this problem??
Samaksh. said:
Bought an s7 edge 2 weeks ago, works like a charm.
But most of the time when i pick the phone, it just vibrates, when i turn on the screen, there are no notifications.
Is anyone else also experiencing this problem??
Click to expand...
Click to collapse
What model is it ? And check for software update
@shazore
Its the SM935FD. I cant update because many people have reported their phones getting soft/hard bricked, if the update the phone with root access
Any other solution??
Samaksh. said:
@shazore
Its the SM935FD. I cant update because many people have reported their phones getting soft/hard bricked, if the update the phone with root access
Any other solution??
Click to expand...
Click to collapse
What region does your phone belong ?
I bought it from UAE and imported to india(where i live)

S8 Call drop then no service - Randomly

Hi Guys
In the UAE and got a sparkling s8, but for 4 days now once a day, while on a call the call drops, signal indicator shows no service and then comes back. Problem is after this happens i am not able to make or receive calls as the other party cant here me. The phone needs to restarted and then works normally.
Has any one else experienced this. I had a chat to Sammy support and all they want to do is to change the SIM. I dont find this acceptable. Has anyone else had similar problem or do you know of any radio updates that could be applied.
thanks
Stiaan
Ican confirm that, it's happened with me exactly the same.
I am in uae using Etisalat in both sims.
Hope samsung solve it in next update, it's annoying.
stiaandxb said:
Hi Guys
In the UAE and got a sparkling s8, but for 4 days now once a day, while on a call the call drops, signal indicator shows no service and then comes back. Problem is after this happens i am not able to make or receive calls as the other party cant here me. The phone needs to restarted and then works normally.
Has any one else experienced this. I had a chat to Sammy support and all they want to do is to change the SIM. I dont find this acceptable. Has anyone else had similar problem or do you know of any radio updates that could be applied.
thanks
Stiaan
Click to expand...
Click to collapse
copysat said:
Ican confirm that, it's happened with me exactly the same.
I am in uae using Etisalat in both sims.
Hope samsung solve it in next update, it's annoying.
Click to expand...
Click to collapse
I am using it in Australia, didn't had any issue at in past 3 days. I got my phone from 24th April. It could be your carrier issue as 2 reports are from UAE only. Who is your carrier provider?
I am also using etisalat.
Any one facing this issue in defiant carrier!
I think i figure out what coz the problem.
I am using app called "dual sim selector" pro version when I disable it all are ok.. Really strange i use this app in other phone with no problem. @stiaandxb are you using this app or similar?
I am in UAE on etisalat and facing the exact same issue with the new galaxy S8. Just hoping that it get solved by some software update.
Sound/Audio problem
I am also facing similar audio problem in Germany on O2. Sometimes when i call somebody and he picks the call. The audio totally disappears. I can't hear him and he can't hear me. After that all sounds from the mobile stops workings. No audio from Music player or videos comes out. If somebody calls me, no ringtone is played neither vibration works. Only system vibration works during SMS reception.
It seems like phone app somehow blocks all the sounds.
The behavior is random. It happens once a day on some call. The only solution to resolve this situation is by restarting the phone.
stiaandxb said:
Hi Guys
In the UAE and got a sparkling s8, but for 4 days now once a day, while on a call the call drops, signal indicator shows no service and then comes back. Problem is after this happens i am not able to make or receive calls as the other party cant here me. The phone needs to restarted and then works normally.
Has any one else experienced this. I had a chat to Sammy support and all they want to do is to change the SIM. I dont find this acceptable. Has anyone else had similar problem or do you know of any radio updates that could be applied.
thanks
Stiaan
Click to expand...
Click to collapse
I got this exactly on my S8 in Bahrain, VIVA, then replaced with S8+ it is even worse than that.
I am from Egypt and face the same problem, call drops then no sound whatsoever until i restart my phone , S8+ dual sim (etisalat + vodafone)
Did anyone find a solution for this? I have the same issue. Galaxy S8+ in Cyprus/Vodafone? Happens every day and the phone needs restart for sounds to come back to life.
Same issue here in IndiaS8+ ( Vodafone +Jio). Tried resetting also. Then happened again once a week ago. Also note that when this happens phone stops behaving like crazy. Can't play video, audio or even network goes down. Both speakers can't play audio(for calls too)
Secondly, when switching the sim for mobile data ( say sim 1 to sim 2) the network goes down and never comes up until you switch back to the old settings of mobile data.
After restart phone behaves normally with proper audio through both the speakers.
Lastly, yesterday while playing asphalt 8, the phone( game) was lagging. There were many frame drops and stutters also the phone was working like it has onlh 512 mb ram. And then suddenly it got freezed with black screen. I had to force restart it by pressing power+Bixby key.
Let me know if anyone find solution for these.
Riginos said:
Did anyone find a solution for this? I have the same issue. Galaxy S8+ in Cyprus/Vodafone? Happens every day and the phone needs restart for sounds to come back to life.
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Click to collapse
No solution found until now. Talked to Samsung Germany, they asked for factory reset and safe mode. Nothing worked.
andoavt said:
No solution found until now. Talked to Samsung Germany, they asked for factory reset and safe mode. Nothing worked.
Click to expand...
Click to collapse
i updated my phone to firmware G955FXXU1AQF7 and i can confirm that the phone has been running without this issue for 5 days now. issue was happening twice a day every day before.
Now for 5 straight days no issue what so ever. My phone is the S8+
onkarsingh_pardeshi said:
Lastly, yesterday while playing asphalt 8, the phone( game) was lagging. There were many frame drops and stutters also the phone was working like it has onlh 512 mb ram. And then suddenly it got freezed with black screen. I had to force restart it by pressing power+Bixby key.
Let me know if anyone find solution for these.
Click to expand...
Click to collapse
Regarding game lagging issue, may be it can be resolved in Game Launcher by setting performance to "High performance" in the right bottom of Game Launcher.
---------- Post added at 04:16 PM ---------- Previous post was at 04:08 PM ----------
Riginos said:
i updated my phone to firmware G955FXXU1AQF7 and i can confirm that the phone has been running without this issue for 5 days now. issue was happening twice a day every day before.
Now for 5 straight days no issue what so ever. My phone is the S8+
Click to expand...
Click to collapse
We haven't yet got AQF7 for galaxy S8 in Germany. I have narrowed down the problem to some conditions. May be you can try this to try reproducing the problem. S8 or S8+ must be connected to GSM network in 3G mode, and the other phone must also be connected in 3G mode. Now call from S8/+ to other phone and put the mobile to your ear so that the screen is off (because of proximity sensor) while the bell is ringing. Now pick the call from other phone. Normally in first 2 seconds of call, phone goes to silent mode. Phone goes in silent mode in 5 to 10 calls and then you have to restart.
andoavt said:
Regarding game lagging issue, may be it can be resolved in Game Launcher by setting performance to "High performance" in the right bottom of Game Launcher.
---------- Post added at 04:16 PM ---------- Previous post was at 04:08 PM ----------
We haven't yet got AQF7 for galaxy S8 in Germany. I have narrowed down the problem to some conditions. May be you can try this to try reproducing the problem. S8 or S8+ must be connected to GSM network in 3G mode, and the other phone must also be connected in 3G mode. Now call from S8/+ to other phone and put the mobile to your ear so that the screen is off (because of proximity sensor) while the bell is ringing. Now pick the call from other phone. Normally in first 2 seconds of call, phone goes to silent mode. Phone goes in silent mode in 5 to 10 calls and then you have to restart.
Click to expand...
Click to collapse
i will try to do that but please note that the phone was having this issue since day one. no matter what i had. 3G or 4G. Usually it was happening after 3-4 minutes or if i was in a low signal area or driving.
I tested with the update and my issue is gone so far with a lot of testing with calls more than 20 minutes straight
The good thing is that is seems now that this is not a hardware but software issue.
Riginos said:
i will try to do that but please note that the phone was having this issue since day one. no matter what i had. 3G or 4G. Usually it was happening after 3-4 minutes or if i was in a low signal area or driving.
I tested with the update and my issue is gone so far with a lot of testing with calls more than 20 minutes straight
The good thing is that is seems now that this is not a hardware but software issue.
Click to expand...
Click to collapse
It never happened on my S8 in 2G or 4G. It always happened in the beginning of the call and never appeared once a call has successfully passed first five seconds. But once it appeared, the only solution is to restart. I am unable to find any other solution until now.
andoavt said:
It never happened on my S8 in 2G or 4G. It always happened in the beginning of the call and never appeared once a call has successfully passed first five seconds. But once it appeared, the only solution is to restart. I am unable to find any other solution until now.
Click to expand...
Click to collapse
I was using the phone on auto 2G/3G/4G and it was always happening.
I tried 4G only and i had the same issue.
I tried 2G/3G and i had the same issue.
Now with the update i am always on auto again and issue is gone since last Wednesday.
Another thing we discovered is that in Cyprus everyone who had the S8+ and the carrier was Vodafone had this issue. Everyone who was with MTN did not.
Hi to all,
I saw that today a firmware was released for S8 also and in Germany. Firmware is the same as S8+ G950FXXU1AQF7
Riginos said:
I saw that today a firmware was released for S8 also and in Germany. Firmware is the same as S8+ G950FXXU1AQF7
Click to expand...
Click to collapse
Yes, a firmware is available for Germany (Vodafone). My S8 is carrier independent and i don't want to write it using odin. I will wait for the OTA update.

Mic not working during calls after root

Noticed within a few hours after rooting, my mic was not working. Callers could not hear me. This occurs for both regular calls and Hangouts calls. This dosen't seem to be a hardware issue as the mic works for google voice assistant. Seems to occur out of the blue, and so far ive been messing with settings and somehow the mic began working again, but the issue repeated itself later yet again.
Has anyone else had a similar issue?
Looks like im a loner with this issue. This may still be a HW issue. Might swap and get a new phone while i still can and see if the issue persists.
I have a river_amz I just obtained, waiting for sis to come over and get the FRP thing sorted. I'm going to be rooting immediately after unlocking bootloader. I will post here and let you know if I experience the same thing.
Have you found out anything since your last post regarding this btw?
No. It's been solidly working all day yesterday. Trying to make it fail again.
My only hope is its not a intermittent HW issue that will pop up bigtime after my return window expires.
smokinu said:
No. It's been solidly working all day yesterday. Trying to make it fail again.
My only hope is its not a intermittent HW issue that will pop up bigtime after my return window expires.
Click to expand...
Click to collapse
So far, I've not experienced the issue on a rooted river_amz on 16_7.
Mic on MOTO G7 not working
I'm having an issue like this, but my mic just does not work at all. I'm pretty sure this one is a hardware issue because the only way I can talk to people is plugging in headphones. Do you have the regular G7, or the play/power/plus?

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