Related
For those who bought the Nexus S from Best Buy, are you concerned with their customer services? I am concerned after reading countless complaints on their forum and the web.
I got into reading about them because my order still hasn't been processed 4 days after submitting it. I've read about the order status issue exactly like mine, inconsistent answers from different CSRs, totally useless answers from CSRs (basically saying they couldn't help in anyway) etc.
I am now thinking whether I should cancel the order and buy somewhere else (Clove UK sell them for a bit more). What are your experience?
Their customer service sucks!! I had a terrible experience when I exchanged my nexus s because the fingerprint display coating was peeling!!
As someone who worked for bestbuy I can say that customer service is pretty much a gamble. Some people who work there really want to help you and others want you to go the **** away so they can just get on with joy caring.
Sent from my SubCyan CM7 Google Nexus S!
If you are in the states I say find a bb that has nice and knowledgeable mobile employees. Their mobile employees are much better on average than the regular ones. Its actually a whole different subsidiary of the company. I couldn't say better things about the ones at the store by my house but I have experienced bad ones at another store. I love best buy mobile and will buy my next tmo or other phone through them. They are awesome.
Sent from my Nexus S using XDA App
Jayrod1980 said:
If you are in the states I say find a bb that has nice and knowledgeable mobile employees. Their mobile employees are much better on average than the regular ones. Its actually a whole different subsidiary of the company. I couldn't say better things about the ones at the store by my house but I have experienced bad ones at another store. I love best buy mobile and will buy my next tmo or other phone through them. They are awesome.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Agreed. Though the chick who set up my account was either just having an off day or was new because she screwed up the data plan on my wife's phone. She post dated the start date. I went into the Tmo store to get it fixed and they had no idea what she did lol. Oh well, I got a free month of data out of it so who cares?
Those who ordered online, how long did you have to wait before getting it? It's been 5 days, and the order is still being processed. I've already posted on their customer support forum yesterday, so far no reply yet.
The reason I wanted to try the Best Buy forum first is because I see their forum stuff are being far more helpful than those CSRs answering phones.
I about lost my freakin mind at best buy because they are so ignorant in the mobile department. I'll spare you the details.
I love the rest of the store though.
elusivepeanut said:
I about lost my freakin mind at best buy because they are so ignorant in the mobile department. I'll spare you the details.
I love the rest of the store though.
Click to expand...
Click to collapse
Pretty much, none of them know what they're talking about. I had an associate tell me that their are two different nexus s and unlocked one and one for t-mobile smh.
Well guys we people in India always have the problem that, most of the "nexus" devices are never released in India, and if they do their seriously overpriced.
So i am planning to get this beauty via my Uncle whose in USA, Now what's the problem? No warranty in India. And also that there wont be any part's available so now what do i do?
I can't buy this from India(I expect it to sell that 34,000(nearly 620$) for 16 gb)
What are you guys doing to this device?
Dude , get the Nexus 10 , Have the uncle check it for a week for so in his time in the US , so he can get it exchanged in case of defects, If u dont mess around things run pretty fine . I have a US bought lappy since 4 years , w/o any problems . So grab ur NExus before they run out of stock
ASUS is honouring the warranty for the Nexus 7 in India, so I hope Samsung also honours the Nexus 10 warranty in India.
Of course, we will have to confirm it from Samsung India, but hope for the best..
Hey OP ,from which city you are buddy ? Mumbai ? Even i am looking to get but no any chance to launch in india ,dont know why such discriminiation .
I asked Samsung on their site about their plans to launch the Nexus 10 in India, and this is the reply I got :
"We are sorry for the inconvenience caused to you.
As per the mentioned query of Samsung Tablet Nexus 10, we don’t have any launching information in INDIA so kindly bear with us till then.
As per the mentioned query, we request you to be in touch for the future reference.
To know more about Galaxy Tab features, specification and price information in India, kindly visit below mentioned link.
http://www.samsung.com/in/consumer/mobile-phone/mobile-phone/tablet
Regards,
Technical Support Team
Samsung India Electronics Pvt. Ltd.
Now, you can also Chat Live on http://livechat.support.samsung.com/LiveChat/customer/nonMemInfo.jsp or find troubleshooting guides on our Website: www.samsung.com/in/support "
So from their reply, it looks as if they are clueless about the Nexus 10. Therefore, it seems unlikely it would be released in India.
theserpent said:
Well guys we people in India always have the problem that, most of the "nexus" devices are never released in India, and if they do their seriously overpriced.
So i am planning to get this beauty via my Uncle whose in USA, Now what's the problem? No warranty in India. And also that there wont be any part's available so now what do i do?
I can't buy this from India(I expect it to sell that 34,000(nearly 620$) for 16 gb)
What are you guys doing to this device?
Click to expand...
Click to collapse
Got my Nexus 10 through my sister in the US and am loving it. In a word, it is simply Outstanding.. the only issue is I cannot find a case for it in India.. Most cases available only through US retailers..
zmariner said:
Got my Nexus 10 through my sister in the US and am loving it. In a word, it is simply Outstanding.. the only issue is I cannot find a case for it in India.. Most cases available only through US retailers..
Click to expand...
Click to collapse
I am guessing that any case made for the Note 10.1 shud work out fine for the N10.
Sent from my GT-I9300 using Tapatalk 2
me too
I am planning to get one too through my uncle from USA and just cant wait btw wats its actual cost including Tax and stuff ??
Ashirmittal said:
I am planning to get one too through my uncle from USA and just cant wait btw wats its actual cost including Tax and stuff ??
Click to expand...
Click to collapse
On the Play Store, the shipping is 15USD and the sales tax depends on the state you have it delivered to.
well well
theserpent said:
Well guys we people in India always have the problem that, most of the "nexus" devices are never released in India, and if they do their seriously overpriced.
So i am planning to get this beauty via my Uncle whose in USA, Now what's the problem? No warranty in India. And also that there wont be any part's available so now what do i do?
I can't buy this from India(I expect it to sell that 34,000(nearly 620$) for 16 gb)
What are you guys doing to this device?
Click to expand...
Click to collapse
yes we do
waranty
hey guys what would be the scene of warranty if N10 is got through above ways ?? has samsung showed any support? or is there ANY support available in india ? or just in case it has a manufacturing defect what is possible ?? the person who is getting is known, but i cant be sure if they would check the device and take efforts to exchange incase of defect.
Ashirmittal said:
hey guys what would be the scene of warranty if N10 is got through above ways ?? has samsung showed any support? or is there ANY support available in india ? or just in case it has a manufacturing defect what is possible ?? the person who is getting is known, but i cant be sure if they would check the device and take efforts to exchange incase of defect.
Click to expand...
Click to collapse
Only Samsung can answer that..
Sent from my GT-I9300 using Tapatalk 2
sumsung pls reply
sidthegreatest said:
Only Samsung can answer that..
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
I have sent them a mail.. Lets wait for what they reply... ill also ask them abt international warranty/ownership transfer usually available for samsung devices in india.
Ashirmittal said:
I have sent them a mail.. Lets wait for what they reply... ill also ask them abt international warranty/ownership transfer usually available for samsung devices in india.
Click to expand...
Click to collapse
I am definitely getting one if they honour the warranty.
Sent from my GT-I9300 using Tapatalk 2
dissappointment
sidthegreatest said:
I am definitely getting one if they honour the warranty.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1983591
it say no international warranty
what about owner transfership (like in dell) ?
---------- Post added at 04:17 PM ---------- Previous post was at 04:13 PM ----------
As replied by the seller on tradus in india, to my question about warranty
_________________________
Dear Sir,
Thank you for your query.
Samsung Google Nexus 10 16GB (Imported) we have listed is imported from USA. That is why there is a price advantage.
Product is brand new and comes with one year manufacturer's warranty and we take care of logistic expenses for 1 year if there is any manufacturing defects.
We deliver the product in mentioned turn around time once we receive the order.
Thank you,
Team iBhejo.com"
_________________________
Just ordered!!! Infact, now I have two which have been dispatched for me.
The thing is, someone who is coming over from London for a visit in a couple of weeks promised to buy me one. But she wasn't sure if the google store link would open, so she ordered one from some website which claimed that it can send one in 20-25 days(kinda forgot the name). Three days ago, that website sent her an E-mail stating that it was unlikely that they would be able to provide her with one due to high demand. So yesterday, just as the device got restocked on the UK play store, she bought me one from Play Store UK. Now this morning as she gets up, and realizes that she should cancel the first order, she recieves a mail from the older website saying that the first Nexus10 has been dispatched!!!
And now the one from the Play Store has been dispatched too.So the way I look at it, atleast one of those orders would have a perfect Nexus 10 which I would have in my hands 14 days from now. And one of my friends/family is also going to get unexpectedly really lucky!
Sent from my GT-N7100.
Those who help noobs go to heaven. True story.
Sent from my GT-N7100.
Those who help noobs go to heaven. True story.
Will get my hands on mine in first week of feb !
sidthegreatest said:
I am guessing that any case made for the Note 10.1 shud work out fine for the N10.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Unfortunately N10 needs a specific case due to peculiar shape.. i tried Note 10.1 cases which couldnt accomodate it..
Ultimately ordered one from US on ebay and got a good deal wherein got screen guard free with it. Must mention quality of both case as well as cover is very good.
Sent from my GT-N7100 using Tapatalk 2
Everyone in india flipkart has stocked nexus 10 cases
theserpent said:
Everyone in india flipkart has stocked nexus 10 cases
Click to expand...
Click to collapse
Yup. But it's all stuff by Amzer. Their stuff is rubbish and overpriced. Flipkart will probably get accessories from a few better companies/suppliers in due time.
Sent from my Nexus 10 using Tapatalk HD
Hey guys,
I want to RMA my Nexus 4 due to the buttons not feeling right but my friend wants to buy it off me for more than I what I bought the phone. If I RMA the phone and my friend buys the phone off me, what happens?
If the RMA comes and no phone is returned, I get charged, which is fine but I don't think Google would like this very much.
Or would you guys recommend me just waiting till it goes back in stock and buying the phone the regularly? Thanks.
you can just RMA it then not send a phone back and they will just charge you. they wont care as long as they get their money. and if they do theyre not gonna do anything about it
It depends how much you value morals and ethics.
mbucks911 said:
you can just RMA it then not send a phone back and they will just charge you. they wont care as long as they get their money. and if they do theyre not gonna do anything about it
Click to expand...
Click to collapse
Will I get warranty still even if I'm charged for the new phone?
El Daddy said:
It depends how much you value morals and ethics.
Click to expand...
Click to collapse
Same applies for Google. But they don't seen to care much about their "loyal" customers. Rather ditching them, they started sending devices to the people who ordered later. Hence, I would be wise of OP to sell it to his friend and get another RMA device.
filthykid said:
Same applies for Google. But they don't seen to care much about their "loyal" customers. Rather ditching them, they started sending devices to the people who ordered later. Hence, I would be wise of OP to sell it to his friend and get another RMA device.
Click to expand...
Click to collapse
It is kind of depressing if you think Google physically ships out the devices.
Sent from my Nexus 4 using Tapatalk 2
It is even more depressing if you expect such lousy service from the biggest online search gaint. If Google can't help by controlling the situation, so do us.
Besides, rather than coming forward and and informing their customers what EXACTLY is happening at the back end (the cause of such dreadful launch), they are playing "blame-game". Where are Google's morals? ethics? loyalty towards customer's?
filthykid said:
It is even more depressing if you expect such lousy service from the biggest online search gaint. If Google can't help by controlling the situation, so do us.
Besides, rather than coming forward and and informing their customers what EXACTLY is happening at the back end (the cause of such dreadful launch), they are playing "blame-game". Where are Google's morals? ethics? loyalty towards customer's?
Click to expand...
Click to collapse
Of course I expect crappy service. They are a search giant, not a retailer. They clearly have extremely limited experience in selling products, so I didn't expect too much. Besides, like I said they don't even ship the devices.
Sent from my Nexus 4 using Tapatalk 2
joshnichols189 said:
Of course I expect crappy service. They are a search giant, not a retailer. They clearly have extremely limited experience in selling products, so I didn't expect too much. Besides, like I said they don't even ship the devices.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Well in that case, they would have been intelligent enough and out-sourced agencies to retail stuff for them. There were many things they would have done rather then just disappointing their customers. And let's say they actually screwed it up.. what now? Stay quiet? Let customers suffer? No official statement about whats going on with them?
We all know the wait is a killer... u just can't get over it. It just bugs you a lot. Just imagine if u r dying to get Nexus 4 and do not foresee any hope of it coming back in a few weeks and even if it comes, the delivery will again take weeks. So in such scenario if the OP wants to sell his device to his friend, what's wrong? His friend is paying him. He is paying Google. Payment is made and device remains with the customer. Thing is done.
However, selling it on premium is greedy-ness but if OP's friend is willing to pay more :/.. then it's his call.
Well after not being able to get hold of a ZTE Axon 7 from a UK seller looks like us who live in UK will get snubbed once again
http://m.gsmarena.com/lg_wont_officially_sell_the_v20_in_the_uk-news-20440.php
Lets help each other out and share where you will be getting yours from.
So far Clove UK have confirmed they will be selling it but no doubt at a ridiculous price http://blog.clove.co.uk/2016/09/09/lg-v20-not-coming-uk/
Lets also hope Amazon.de stock it too.
Are you also annoyed at handset manufacturers snubbing us please share your views and why you think this is happening more often.
Can't say I'm surprised, although it is disappointing. Apparently LG's decision was because they think Europeans don't like big screen phones. Hopefully, if there is a European release it won't have reduced storage like the LG V10.
malifact said:
Can't say I'm surprised, although it is disappointing. Apparently LG's decision was because they think Europeans don't like big screen phones. Hopefully, if there is a European release it won't have reduced storage like the LG V10.
Click to expand...
Click to collapse
I understand as all us have small hands don't we !!! lol.
I'll be getting it when I go to America in a few months time
Sent from my ZUK Z2131 using XDA-Developers mobile app
speedyjay said:
I'll be getting it when I go to America in a few months time
Click to expand...
Click to collapse
Waiting for reviews first.
ipmanwck said:
Well after not being able to get hold of a ZTE Axon 7 from a UK seller looks like us who live in UK will get snubbed once again
http://m.gsmarena.com/lg_wont_officially_sell_the_v20_in_the_uk-news-20440.php
Lets help each other out and share where you will be getting yours from.
So far Clove UK have confirmed they will be selling it but no doubt at a ridiculous price http://blog.clove.co.uk/2016/09/09/lg-v20-not-coming-uk/
Lets also hope Amazon.de stock it too.
Are you also annoyed at handset manufacturers snubbing us please share your views and why you think this is happening more often.
Click to expand...
Click to collapse
I'm *really* hoping that Clove don't jack up the price to beyond reasonable. I mean they're providing 2 years warranty with it and are importing them too but if it's astronomical they'll only sell a handful if that and I don't know if it would even be worth it for them. I do hope it's fairly priced. Aside from that I'm going to check amazon.de and amazon.fr and I'll need to check my phone insurance will cover it since it won't be a UK released phone.
Such a shame LG aren't releasing it in the UK yet again....
Anyone know how one would approach the warranty situation if it's bought from Amazon.de or.fr? I'd guess just sending it back to Amazon wouldn't be too difficult within the normal warranty period for the device?
Waiting patiently for clove to release details also. With the debacle that is the note 7, I'm hoping a non UK release decision gets rethought.
Sent from my Nexus 6 using XDA Free mobile app
One would've thought with all the note 7's being turned off and handed back, they would've wanted to sell it everywhere .
Lagu said:
One would've thought with all the note 7's being turned off and handed back, they would've wanted to sell it everywhere .
Click to expand...
Click to collapse
Yes. ZTE though are a strange company it seems.
Lagu said:
One would've thought with all the note 7's being turned off and handed back, they would've wanted to sell it everywhere .
Click to expand...
Click to collapse
Blame Brexit - everyone seems to!
Disappointing we are left in the cold again. I was looking to V20 once I return my Note7 but if its not coming I'm not sure I will bother.
bonerp said:
Blame Brexit - everyone seems to!
Disappointing we are left in the cold again. I was looking to V20 once I return my Note7 but if its not coming I'm not sure I will bother.
Click to expand...
Click to collapse
You can order it from ebay.....
http://m.ebay.co.uk/itm/222270652666?_mwBanner=1
Sent from my LG-D855 using XDA Free mobile app
After the note 7 I might wait a couple of weeks for real feedback and to ensure no issues are present!
Sent from my ONEPLUS A3003 using Tapatalk
cultofluna said:
You can order it from ebay.....
http://m.ebay.co.uk/itm/222270652666?_mwBanner=1
Click to expand...
Click to collapse
Did you order from this seller?
Got my USA model today. As soon as I set it up I will Report back ))))
ipmanwck said:
Got my USA model today. As soon as I set it up I will Report back ))))
Click to expand...
Click to collapse
Hey mate. Where did you order the US model from? I'm interested in getting one but all I can see are Korean models for sale on eBay etc.
Darn !!! The phone has a faulty camera !!! The ois continuously shakes and the phone vibrates whenever I open the camera app... I purchased it from a seller who stated it was new ..BS they bloody would have known it was f#&!&#D . going through return processes now
On a positive side the sound was so good and loud I couldn't put it max. The Dolby atoms demo was friggen amazing. Screen is bright and very nice so no idea what some people are moaning about the brightness for as its similar to my G4. Couldn't test camera though !! Lol. Looks like this is a sign to get the EU model from Amazon.de then. Ha ha.
Never returned anything to USA before so let's see what happens with postage and custom fees.
ipmanwck said:
Darn !!! The phone has a faulty camera !!! The ois continuously shakes and the phone vibrates whenever I open the camera app... I purchased it from a seller who stated it was new ..BS they bloody would have known it was f#&!&#D . going through return processes now
On a positive side the sound was so good and loud I couldn't put it max. The Dolby atoms demo was friggen amazing. Screen is bright and very nice so no idea what some people are moaning about the brightness for as its similar to my G4. Couldn't test camera though !! Lol. Looks like this is a sign to get the EU model from Amazon.de then. Ha ha.
Never returned anything to USA before so let's see what happens with postage and custom fees.
Click to expand...
Click to collapse
Dolby Atmos?
I don't see that anywhere in the phone description,ya sure you didn't get a counterfeit?
Sounds like it to me,or a rooted device that in the process,broke the camera............................
KOLIOSIS said:
Dolby Atmos?
I don't see that anywhere in the phone description,ya sure you didn't get a counterfeit?
Sounds like it to me,or a rooted device that in the process,broke the camera............................
Click to expand...
Click to collapse
There is Dolby on the phone it worked fine. Tested the demo video etc. Here is a video of the issue
can't see it was rooted or a fake device as it came with all the box and registration / warranty stuff and all serial numbers checked out . Seller has accepted return and he is going to do a warranty claim his end. Not really bothered as will get my money back. Shame I now have to get an eu model or go with the plan of getting a pal to buy one from USA but if it breaks warranty will be difficult with customs and delivery charges. Eekk
ipmanwck said:
There is Dolby on the phone it worked fine. Tested the demo video etc. Here is a video of the issue [ can't see it was rooted or a fake device as it came with all the box and registration / warranty stuff and all serial numbers checked out . Seller has accepted return and he is going to do a warranty claim his end. Not really bothered as will get my money back. Shame I now have to get an eu model or go with the plan of getting a pal to buy one from USA but if it breaks warranty will be difficult with customs and delivery charges. Eekk
Click to expand...
Click to collapse
Sorry to hear about the issues with your handset, however, glad to hear you're able to get your money back.
THX for the heads-up on the Dolby Atmos , I'll be checking it out later today, when mine arrives.
---------- Post added at 09:44 AM ---------- Previous post was at 09:20 AM ----------
@ipmanwck
Let me re-iterate that I'm sorry to hear about your phone issues,but,gotta ask:
What does your issues have anything to do with this thread?
You have a ZTE device,this is an LG V20 forum/thread............................................................
Come on LG, take my money!!!
Sent from my SM-N910F using XDA-Developers mobile app
Just want to point out that our beloved 3t is at the top of the popular category list on XDA in Tapatalk.
XDA has a forum foe practically any new device in the market, but we're number one!
I've owned multiple so called flag ship devices, this is the first time I've had the device thats the hottest device on XDA.
Will32 said:
Just want to point out that our beloved 3t is at the top of the popular category list on XDA in Tapatalk.
XDA has a forum foe practically any new device in the market, but we're number one!
I've owned multiple so called flag ship devices, this is the first time I've had the device thats the hottest device on XDA.
Click to expand...
Click to collapse
What's the update on the developer support for the OP3T? I'm looking for a new phone to buy...
uncle_buckman said:
What's the update on the developer support for the OP3T? I'm looking for a new phone to buy...
Click to expand...
Click to collapse
More development on this phone than any other on that list. Probably more than all those other phones combined. Check out the development section of those phones and then check out the 3T section.
954wrecker said:
More development on this phone than any other on that list. Probably more than all those other phones combined. Check out the development section of those phones and then check out the 3T section.
Click to expand...
Click to collapse
Ok thanks.
My 6P flew out on my scooter and I wanted to cry. I loved it because I didn't have to worry about security/software updates.
The Pixel XL price is too much, so I'll look at the OP3T development section and learn as much as I can.
sold my 6P to try out my first Oneplus device... been loving this thing since i got it. I truly think this is the new nexus when it comes to price and development. I am excited for the future.
Nice. Community and dev support is one of the reasons I got this phone (along with the incredible value - mostly flagship quality for half the price of the competition). XDA has not disappointed me in this regard!
Best device ever especialy considering the price :good:
Best phone I've ever had.
Agree! And I think 1st time I didn't flash any custom ROM 30s after getting the phone too!
Only think I'm not 100% satisfied with is the camera, but still, given the price and overall quality I'm absolutely happy with the phone.
IMHO the updates have to be mentioned. As root user OnePlus gives me a full zip which is flash able with twrp and after this SU. No problem, no wipe, everything is as smooth as desired.
Updates come often.
Way more than I ever got from Samsung or LG.
The device power also speaks for itself.
If Oneplus keeps this, I'll have found my future supplier .
With the announcement of the Samsung Galaxy S8, we should see a price drop of the OP3T at the end of April? Hopefully anyway...
uncle_buckman said:
With the announcement of the Samsung Galaxy S8, we should see a price drop of the OP3T at the end of April? Hopefully anyway...
Click to expand...
Click to collapse
OnePlus never dropped the price of the OnePlus 3. Op3 is still being sold in India officially and the price is same since the launch. OnePlus might give some credit or debit card specific offers but I'm not expecting it to be much.
king231 said:
OnePlus never dropped the price of the OnePlus 3. Op3 is still being sold in India officially and the price is same since the launch. OnePlus might give some credit or debit card specific offers but I'm not expecting it to be much.
Click to expand...
Click to collapse
I found a 64GB Gun Metal one on the Google search; 325.20 GBP (26,352.36 INR).
However;
"THIS IS THE CHINESE VARIANT WHICH DOES NOT HAVE THE GOOGLE PLAY STORE APP PRE-INSTALLED."
How would I fix this?
uncle_buckman said:
I found a 64GB Gun Metal one on the Google search; 325.20 GBP (26,352.36 INR).
However;
"THIS IS THE CHINESE VARIANT WHICH DOES NOT HAVE THE GOOGLE PLAY STORE APP PRE-INSTALLED."
How would I fix this?
Click to expand...
Click to collapse
I think you need to flash the firmware from the support page.
Best phone I ever had, and I switched from S7edge. It was like jumping in Ferrari after Camry lol
king231 said:
I think you need to flash the firmware from the support page.
Click to expand...
Click to collapse
It appears that the Chinese and UK phones are different;
https://forums.oneplus.net/threads/chinese-phone-1-3-conversion.459005/
399.00 GBP (32,348.38 INR) + the bundle, case, screen protector 26.98 GBP (2,187.84 INR) = 425.98 GBP (34,495.68 INR)
Or I could look on ebay for used ones. Not many around, but I've seen Pixel XL 32GB for cheaper then the total price above...
Chinese model won't work properly on T-Mobile or ATT if anyone is wondering. No LTE.
Sent from my ONEPLUS A3000 using Tapatalk
twoxa said:
Best phone I ever had, and I switched from S7edge. It was like jumping in Ferrari after Camry lol
Click to expand...
Click to collapse
Totally agree, only thing I miss is camera
What do you reckon guys? Will this work with Vodafone UK 4G? I sent them an email too;
https://www.tobydeals.com/en_GB/pro...shed-os.html?gclid=CLahyZKShdMCFYQy0wod1UsMvw