Galaxy Note 4 automatically turns off even if it is charged - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello good people, how are you all ? Hope you are having a good day.
I bought my Galaxy Note 4 SM-910G when it first came out, within a week of it;s release. The phone is absolutely brilliant and I have no complaints till so far, except for the phone automatically turns off. the battery indicator shows it's not empty, like 40%remaining, 80% remaining. This mainly happens when i turn on Clash of Clans or other games. recently, it turns off when I'm using facebook ! Antutu Benchmark scored like 83k on current MM TW rom official. Sometimes, the phone goes into bootloop as well. cleared/ wiped cache and did other stuff. This kinda issue is still there whil using CM13 or other custom ROMS. but AOSP roms make my phone too much heated up when i use 3d applications and drain too much battery, like a rocket. but TW is pretty awesome and i have no complaints about battery life.
But the main thing is, whenever I connect the phone after it turns off, i can see over 50% battery life ! Do i still have warranty ? bought it from official Samsung store in Bangladesh.

ZAR1FF said:
Hello good people, how are you all ? Hope you are having a good day.
I bought my Galaxy Note 4 SM-910G when it first came out, within a week of it;s release. The phone is absolutely brilliant and I have no complaints till so far, except for the phone automatically turns off. the battery indicator shows it's not empty, like 40%remaining, 80% remaining. This mainly happens when i turn on Clash of Clans or other games. recently, it turns off when I'm using facebook ! Antutu Benchmark scored like 83k on current MM TW rom official. Sometimes, the phone goes into bootloop as well. cleared/ wiped cache and did other stuff. This kinda issue is still there whil using CM13 or other custom ROMS. but AOSP roms make my phone too much heated up when i use 3d applications and drain too much battery, like a rocket. but TW is pretty awesome and i have no complaints about battery life.
But the main thing is, whenever I connect the phone after it turns off, i can see over 50% battery life ! Do i still have warranty ? bought it from official Samsung store in Bangladesh.
Click to expand...
Click to collapse
Seems like you have already rooted , so no warranty but when i was using a note 3 in 2014 , they replaced my display under warranty even though out was rpoted and running a custom rom . They dint even checked the knox counter . Try your luck.
But first flash stock Rom.
Sent from my SM-N930F using Tapatalk

yashthemw said:
Seems like you have already rooted , so no warranty but when i was using a note 3 in 2014 , they replaced my display under warranty even though out was rpoted and running a custom rom . They dint even checked the knox counter . Try your luck.
But first flash stock Rom.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
I'm on currrent stable official Samsung Touchwiz Rom. but what is the problem with my phone ? Is it the battery or the display ?

Might be the battery is the problem,
Try changing the battery, or else the only thing you can do is to go have it repair from a service center
Sent from my SM-N930F using Tapatalk

Related

Battery life decreasing...

Ok, so I've had my SGN for little under a month for the first few weeks I had it I was getting great battery life, almost 6 hours screen time full day of battery etc.. Then I rooted it using one click root because I wanted some more access, since then battery life has seemingly been slowly getting worse. I have tried changing back to stock roms and custom roms, I've fully discharged the battery and charged while it is off a number of times but I'm down to 3 hours screen time and can't get a full day out off it anymore.
Is this something to do with the way I rooted, what can I do test and try and get back my battery life, this is the main reason I got this phone..
It's hard to say if it was the first update I installed/rooting or something wrong with the way I'm charging but it's certainly decreased even on a stock ROM without installing anything..
Anybody else encountered this?
Check battery stats and show us a print screen
Sent from my GT-N7000 using XDA App
Going to try latest firmware and just bought Odin mobile.. Hoping that'll fix it.
Won't let me add a picture says I don't have permission.. Sigh.
Sent from my GT-N7000 using xda premium
Goonish said:
Ok, so I've had my SGN for little under a month for the first few weeks I had it I was getting great battery life, almost 6 hours screen time full day of battery etc.. Then I rooted it using one click root because I wanted some more access, since then battery life has seemingly been slowly getting worse. I have tried changing back to stock roms and custom roms, I've fully discharged the battery and charged while it is off a number of times but I'm down to 3 hours screen time and can't get a full day out off it anymore.
Is this something to do with the way I rooted, what can I do test and try and get back my battery life, this is the main reason I got this phone..
It's hard to say if it was the first update I installed/rooting or something wrong with the way I'm charging but it's certainly decreased even on a stock ROM without installing anything..
Anybody else encountered this?
Click to expand...
Click to collapse
I have the same "feeling" with my Note. I have installed System Panel to monitor usage but I can't find anything specific that seems to be sucking the power. But it certainly "feels" like my battery is draining faster than before.
It's probably as the phone gets older, you install more & more Apps. Some of these are probably working in the background sucking your battery.
Sent from my GT-N7000 using Tapatalk
Even with a clean stock rom, it doesn't seem as good as it was without root or any updates.. Wish I remembered what the phone came loaded with, I'd give that a go..
xamaba said:
I have the same "feeling" with my Note. I have installed System Panel to monitor usage but I can't find anything specific that seems to be sucking the power. But it certainly "feels" like my battery is draining faster than before.
Click to expand...
Click to collapse
Try Rocket Rom v17 or latest XXLA1 firmware and your battery life will come back even better than before, just me
Same "feeling" here! I will try LA1 firmware....
So I'm currently sitting on 4.30 hours screen time, 15 hours uptime with 20% battery remaining.
Running la1 firmware and la3 modem, been using stock browser. Taking lots of photos with flash too, so I think this combo has rectified my issues but I know there's more potential as this is roughly the same stats I got on my dhd, although that was underclocked and tweaked to the clappers.
Faith is resetored in my device, hopefully it improves.

My battery life is very bad after KitKat update

Before the KitKat update my LG G2 had really good battery life doing everything I'm doing now .. Using action launcher pro .. Watching kids browsing web etc and having NFC Bluetooth location off etc.. My phone did get really fast with KitKat though anf the UI works really fast despite looking really bad .. So my screen on time for a whole day is only 4 hours and thats 2-3 hours less .. My phone idle and standby are both at 10% and for some reason Bluetooth says its using the battery even though I'm not using it at all it says 5-6% used for Bluetooth .. So annoying.. Also I never rooted or did anything fancy with this phone And everything works fast but its the battery life That's annoying me .. If anyone could help fix this issue if they know why its happening that'd be great.
CHlCKEN said:
Before the KitKat update my LG G2 had really good battery life doing everything I'm doing now .. Using action launcher pro .. Watching kids browsing web etc and having NFC Bluetooth location off etc.. My phone did get really fast with KitKat though anf the UI works really fast despite looking really bad .. So my screen on time for a whole day is only 4 hours and thats 2-3 hours less .. My phone idle and standby are both at 10% and for some reason Bluetooth says its using the battery even though I'm not using it at all it says 5-6% used for Bluetooth .. So annoying.. Also I never rooted or did anything fancy with this phone And everything works fast but its the battery life That's annoying me .. If anyone could help fix this issue if they know why its happening that'd be great.
Click to expand...
Click to collapse
Bluetooth battery drain is known issue. Some have their battery life gimped while others see the Bluetooth usage and don't see a change in battery life. In my case Bluetooth was 15-18%. My screen on time was halved from 7-9 hours to 3-4 hours. I reverted back to 4.2.2 and the phone is behaving normally again. I have the update notification in my status bar but I'm not taking it. Hopefully google takes care of this issue soon.
Sent from my LG-D800 using XDA Premium 4 mobile app
BreakingVZW said:
Bluetooth battery drain is known issue. Some have their battery life gimped while others see the Bluetooth usage and don't see a change in battery life. In my case Bluetooth was 15-18%. My screen on time was halved from 7-9 hours to 3-4 hours. I reverted back to 4.2.2 and the phone is behaving normally again. I have the update notification in my status bar but I'm not taking it. Hopefully google takes care of this issue soon.
Sent from my LG-D800 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes I agree I was waiting for the update for a long time (had this since October) and when it comes its bugged :/ .. Right now I'm trying to use the battery saver mode and its only slightly improved it but still far from what I had on jelly bean .. Also tried a lot of apps for battery saving and did not come at any ones that worked.. I rather stay on 4.4.2 because its just so fast and as smooth as my nexus 7
CHlCKEN said:
Yes I agree I was waiting for the update for a long time (had this since October) and when it comes its bugged :/ .. Right now I'm trying to use the battery saver mode and its only slightly improved it but still far from what I had on jelly bean .. Also tried a lot of apps for battery saving and did not come at any ones that worked.. I rather stay on 4.4.2 because its just so fast and as smooth as my nexus 7
Click to expand...
Click to collapse
It just comes down to if you want your phone to be a little bit faster and have terrible battery life or if you handle 4.2.2 being a little bit slower (we're talking milliseconds here) and have awesome battery life. I chose the latter bc battery life is one of the reasons I purchased the phone.
Sent from my LG-D800 using XDA Premium 4 mobile app
actually battery life was worse on the kitkats not for my phone, for my phone the kitkat is awesome
send from the jungle
bachera said:
actually battery life was worse on the kitkats not for my phone, for my phone the kitkat is awesome
send from the jungle
Click to expand...
Click to collapse
I have the D801 hbu?
So if there was a patch coming I would get a notification for the small update to fix it .. That would not become 4.4.3 I think .. Or do I go back to 4.2.2 and wait for a lg to announce its updated and patched 4.4.2
CHlCKEN said:
So if there was a patch coming I would get a notification for the small update to fix it .. That would not become 4.4.3 I think .. Or do I go back to 4.2.2 and wait for a lg to announce its updated and patched 4.4.2
Click to expand...
Click to collapse
Go bk to 4.2.2 & wait until you hear good things about the update before jumping in full force
I'm having the same issue

Battery drops suddenly to zero then in complete charge

I have Note 4 SM-910C Unrooted international on stock ROM 5.0.1.
my problem started with battery charging to around 80% then stops or take like 5 hours to reach 100% then when I use the phone battery suddenly drops from 20-30% to zero.
if I remove the battery then reinstall it reads 16-18% but may drop back to zero.
when turned off while charged it charges to 100% normally
It is irrespective of charger/cable i use (2mA).
tried hard reset and battery calibrate (non-root) but no good.
Any help with this problem
aalim said:
I have Note 4 SM-910C Unrooted international on stock ROM 5.0.1.
my problem started with battery charging to around 80% then stops or take like 5 hours to reach 100% then when I use the phone battery suddenly drops from 20-30% to zero.
if I remove the battery then reinstall it reads 16-18% but may drop back to zero.
when turned off while charged it charges to 100% normally
It is irrespective of charger/cable i use (2mA).
tried hard reset and battery calibrate (non-root) but no good.
Any help with this problem
Click to expand...
Click to collapse
Sounds like your battery has gone rogue so you might wanna buy a new battery. A great example why not to buy Note 5 lol.
Maybe it's a bug in your rom build so why don't you try and upgrade from 5.0.1 to 5.1.1.
I have not used stock roms since the s2 days and after using custom roms I have never looked back.
Zionator said:
Sounds like your battery has gone rogue so you might wanna buy a new battery. A great example why not to buy Note 5 lol.
Maybe it's a bug in your rom build so why don't you try and upgrade from 5.0.1 to 5.1.1.
I have not used stock roms since the s2 days and after using custom roms I have never looked back.
Click to expand...
Click to collapse
i have the same problem with my N910F.. at 20% my phone dies.. like today it was 20% dropped to 4% in an instance and then died..
this is happening since upgrading to 5.1.1 (dirty)..
is it possible to fix this with a factory reset ?
Try Battery calibration and battery repair from the store... If it's not doing something, then replace the battery
make sure your battery is fully charged. From dialing interface typing in *#0228# to check battery info and clicked "quick start" at the bottom of the screen, then your battery will drop down quickly, try these steps several times.
inwithyou said:
Try Battery calibration and battery repair from the store... If it's not doing something, then replace the battery
Click to expand...
Click to collapse
any app suggestions ? also i forgot to mention my phone isn't rooted..
p.s. i had a random restart a moment ago.. is this battery related issue ?
thanx.
the same problem N910C.
Any solution?
I have the same problem with Dr.ketan port note 5 rom. I install cm12.1 and bug is gone! Just report
SUNUN said:
the same problem N910C.
Any solution?
Click to expand...
Click to collapse
Yeah, Samsung has a solution. Buy a new phone as they will never update the 1 year old one even though they ****ed it up...
As much as Iove Note family I am more and more pissed with Samsung and eventually will stop buying their ****.... Already done with their watches by the way...
Definitely a degraded battery problem.
I got a new battery and problem now solved.
I have the same problem and already bought a new battery but the issue continues.
(Sorry for my English)

[HELP]S3 Neo screen flickers then turn off! Hey

Hey guys,
I have an S3 Neo since 8 months, it was all good, but now i started to face a problem, a big one.
Whenever i charge my phone and i use it, for all.the day the battery is good, but when the percentage reaches around (38%-43%) the phone's screen starts doing some strange waves (flickering) then it turns off, and it won't boot up unless i plug it to the charger and it indicates that the battery is 0% (fully discharged). I tried to replace battery 2 times, but it's always the same, i tried that "Quick Start" Battery gauge chip reset. But no result.
So.... anyone knows what I'm really facing?
Hi i had the same problem... U must buy new battery your battery is dead.
I did bought two batteries, problem persists !
An example of what I'm facing
This is an example, now I'm trying to calibrate the phone by only charging to 50%
My screen also flickers, but only when it's below 10 percent. Maybe it's a kernel issue. Is see you have a custom rom, have you tried switching kernels?
GT-I9301I rom: cm 12.1 (nikola)
Use an app called Battery Calibration to calibrate your battery. You can download it throught Play Store.
But tell us: What ROM are you using? Whar kernel?
Sent from my S3 Neo+ (GT-I9301I) running Stock ROM with @sev3n1985 Kernel
I tried many roms and kernels and all of them have the same issue with my device. I have already tried battery calibration, not working :/ . Now i found that it won't happen if i don't charge my phone more than 60%. And battery is holding more (2h30min sot with 45%) so I'm gonna grab a kmesg and attach here.
Yeah I had that problem to when I was in motion rom but it was fixed when I restored it to stock can any one tell's us why????
moh842 said:
Yeah I had that problem to when I was in motion rom but it was fixed when I restored it to stock can any one tell's us why????
Click to expand...
Click to collapse
Its a bug in motion rom. Try changing lockscreen effects to none. That ll help u in terms of flickering
Sent from my SM-G800H using XDA-Developers mobile app
ziad311 said:
Hey guys,
I have an S3 Neo since 8 months, it was all good, but now i started to face a problem, a big one.
Whenever i charge my phone and i use it, for all.the day the battery is good, but when the percentage reaches around (38%-43%) the phone's screen starts doing some strange waves (flickering) then it turns off, and it won't boot up unless i plug it to the charger and it indicates that the battery is 0% (fully discharged). I tried to replace battery 2 times, but it's always the same, i tried that "Quick Start" Battery gauge chip reset. But no result.
So.... anyone knows what I'm really facing?
Click to expand...
Click to collapse
I had the same problem 6 months ago! I decided to buy an original S3 battery (the difference is that it's made in Korea, NOT in China) and now I always have 4h+ screen on time with the stock rom and s3ven kernel!
Sent from my s3ve3g using XDA Labs

Nexus 6p stand by battery life on pure nexus

Hello everyone , hope y'all doin good.
I got a question. I got my 6p a new rom , purenexus... Flashed a new kernel (elementalx). I did it yesterday , but today morning , I woke up , on 100% , unplug my phone , put it on my pocket and 2 hours latter , I had like 96%. This is a massive decrease over stock Android when it came outta the box. Can someone tell me if this is normal or not , or what shall I do to get the impressive 1 month on stand by that I had (phone was on 70% , broke the screen , didn't touch it , repaired it , when I turned it back on , it was on 37% , for a whole month+). What shall I do to get the best outta stand by time ?
Get pure nexus Jan 21st build flash Franco then apply wingoku profile 2.1 with ex kernel manager and you'll be flying with the best battery life
DavidSantos said:
Hello everyone , hope y'all doin good. I got a question. I got my 6p a new rom , purenexus... Flashed a new kernel (elementalx). I did it yesterday , but today morning , I woke up , on 100% , unplug my phone , put it on my pocket and 2 hours latter , I had like 96%. This is a massive decrease over stock Android when it came outta the box. Can someone tell me if this is normal or not , or what shall I do to get the impressive 1 month on stand by that I had (phone was on 70% , broke the screen , didn't touch it , repaired it , when I turned it back on , it was on 37% , for a whole month+). What shall I do to get the best outta stand by time ?
Click to expand...
Click to collapse
Check your battery capacity with Accubattery. Run it a few times. Your battery may be degraded like many other ppl out there. To rule out the ROM itself, flash stock and compare.
v12xke said:
Check your battery capacity with Accubattery. Run it a few times. Your battery may be degraded like many other ppl out there. To rule out the ROM itself, flash stock and compare.
Click to expand...
Click to collapse
Everything with the battery is ok , just got to get a good standby time , does anyone has any tips ?
Well, how many apps have you installed I the last 24 hours? Maybe all your apps are optimizing possibly?
What do you have running?
Any chance you were playing music?
Did the phone have a y heat to it when you took it out your pocket?
Also... I always felt that the first 1-5% goes really fast.
Sent from my Nexus 6P using Tapatalk
DavidSantos said:
Everything with the battery is ok , just got to get a good standby time , does anyone has any tips ?
Click to expand...
Click to collapse
Ha Ha, what is your measured capacity with Accubattery? Probably thousands of ppl are having degraded battery problems. If you are looking for a limited PN fanboy response, why not just post in the dedicated PN sub-forum? You have a battery drain problem but apparently don't want to run a battery diagnostic to find out where the problem really lies, or flash to stock and find out if your custom ROM is the cause. A "tip" is not going to cure your problem. It requires homework.
Edit: Another issue is that the 6P is inaccurate at reporting 100% charging. Your device may charge for up to an hour longer to actually be full on the stock charger after showing 100%. What you see as fully charged may not be.
I left Pure Nexus because battery life was very poor compared to stock and Cortex. I thought it might stabilize after a couple days but the poor battery life was a constant and I was not the only person having that issue. I was running PN with Flash Kernel and Flash's profile. You will get better battery life with Franco Kernel but with noticable negative effect on the performance of your phone. You could always try Francos Naptime app which puts your phone into deep doze as soon as the screen goes off but I didn't personally care for the app. You might want to consider a different Rom if battery life is very concerning to you. I'm currently on Dirty Unicorns with Flash Kernel and I'm getting better battery life than Pure Nexus but not as good as Cortex. The problem with Cortex is that you have to use Flash Kernel to get good battery life and there is no OMS support. When Substratum stopped working in Legacy Mode (again) I decided to switch to a Rom with OMS support.

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