"OK Google" Option Grayed Out and Unavailable - Nexus 6P Q&A, Help & Troubleshooting

I'm having an issue that I can't seem to solve, and was hoping you guys might have a solution: under voice settings in the google app, the ok google detection option is grayed out, and inaccessible. Also, apparently the ok google detection itself is disabled, and only works from the google now launcher. (the launcher i'm using right now is the leaked nexus one, flashed in recovery.) (I'm systemless rooted with stock nougat 90G build.) The voice trigger doesn't even work in the google app unless i have the google now launcher set as my default launcher.
Other relevant info:
-i've checked the app permissions for stuff like google play services, the google app, etc. they all have microphone access.
-if i go into my security settings (system), and try to set up smart lock with voice detection, the ok google detection of the app opens. from there, i was able to get a workaround and re-enable the "ok google" hotword from any screen, but interestingly enough, the trusted voice option is grayed out and inaccessible, while the option to have it enabled from the google app was still checked.
-this sort of solves my issue, but it's really only treating the symptoms of the problem, not the source/cause of the problem, as i'd really like to find out what's going on with the option being unavailable in the google app's settings.
-a reboot didn't fix the issue

Another question: when looking at the app info for the google app, and then under storage, it doesn't have a regular clear cache and storage like other apps do, but instead a manage storage option that deletes search history. if i clear this, does it only wipe my local data, or does it wipe my search history from my google account? I'd like to try wiping the app data to see if that fixes the issue, but i don't want anything cleared from my google account.

Related

[Q] HELP! Can't Use GPS in Google Maps.

I can't use GPS on Google Maps. When I click on the gps lock on button, it says "Please enable Google apps location access" even though I turned on location services and checked both the check boxes. Anyone have a fix to it?
Bump
mgsstar said:
Bump
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Reload the rom? Does the GPS work in other apps like Waze?
This happened to me with my Nexus 7 - Google Maps would only work with a data connection (WiFi) available. I tried everything - clearing data & cache, uninstaling and reinstalling updates, all to no effect. All other GPS-related apps worked fine. I ended up doing a factory reset and that fixed it.
FIXED
Fixed by turning on location services by going into Google Now settings and enabling location services...

[Q] Location History has stopped working

Google Maps on my stock LG Nexus 4 has stopped recording my Location History, any ideas why?
May be an obvious question, but did you make sure it was still enabled? Also, did you check Latitude on the web here: www.google.com/latitude and see if it has any location history stored there.
kgeissler said:
May be an obvious question, but did you make sure it was still enabled? Also, did you check Latitude on the web here: and see if it has any location history stored there.
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yeah, it's still enabled and in web latitude it works up until the same date that my phone stopped working
famasfilms said:
yeah, it's still enabled and in web latitude it works up until the same date that my phone stopped working
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If you go into Maps, then settings, then location settings, is "Enable Location History" and "Report from this Device" checked?
The same problem here. It used to work when I bought the phone, but stopped after a few days. Now my location history is empty. I have "report from this device" and "enable location history" checked. This isn't a new problem, it has been reported a few times before. It was either due to a bug in Google Maps (later fixed), or after an OTA update. In the latter case it needed clearing Google Maps cache and data. I did this, but it didn't help.
Any ideas?

Nexus 4 can't receive Google hangouts message notification

Recently, I found out I can't receive hangouts message notifications any more even I open the app. If i want to see the message i have to logout and login again. It is very annoy.
Before i can receive the message randomly sometimes work and sometimes not working. But since yesterday I can't receive the message anymore.
NB: It works well on iPhone, also on my phone other IMs work well (skype, wechat and whatsapp)
Anyone has the same problem or are there anyway to fix?
Thanks
ysihaoy said:
Recently, I found out I can't receive hangouts message notifications any more even I open the app. If i want to see the message i have to logout and login again. It is very annoy.
Before i can receive the message randomly sometimes work and sometimes not working. But since yesterday I can't receive the message anymore.
NB: It works well on iPhone, also on my phone other IMs work well (skype, wechat and whatsapp)
Anyone has the same problem or are there anyway to fix?
Thanks
Click to expand...
Click to collapse
I would start by clearing cache and data in the app:
Settings > Apps > Hangouts > Clear cache & Clear data
Settings > Apps > Google Play services >Clear cache & Clear data
Then reset the preferences in "Google Settings" and sign in and set the preferences in "Hangouts". If this does not fix the issue, you may need to remove and re-add your Google account to your phone.
SpookyTunes said:
I would start by clearing cache and data in the app:
Settings > Apps > Hangouts > Clear cache & Clear data
Settings > Apps > Google Play services >Clear cache & Clear data
Then reset the preferences in "Google Settings" and sign in and set the preferences in "Hangouts". If this does not fix the issue, you may need to remove and re-add your Google account to your phone.
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Thanks, i just did the first two steps + uninstall hangouts and install again. So that works. Just wondering why? Maybe I install the new version of google play service update manually yesterday?
Cheers

[Q] Apps Autoupdate Stopped Updating

Stock, non-rooted GN3. Verizon. Stock launcher. 4.4.2.
I've noticed in the last week or so, possibly more, that even though I have "Auto-update Apps on WiFi only" enabled, as I have since getting the phone last fall, it no longer Auto-updates at all.
I can open the Play Store, go to 'My Apps' and there is a list of Apps there waiting to be updated.
The only change I've made, which was made at least a month ago, and which I'm fairly sure predates this behavior, was to stop Google Search from autoupdating by unchecking the appropriate box. (It created some problems with my Bluetooth devices, taking over response away from S-Voice which I preferred, and some other issues).
My WiFi connection is solid.
I've turned off (through the usual methods) a small number of apps (Audible, Caller Name ID, Group Play, Isis Mobile Wallet, NFL Mobile, S Health, Slacker, Voice Mail).
Any idea what is causing this behavior, and how I can fix it?
(As a secondary item, it seems I can no longer access the option to enable or disable auto-update for an individual app - has this been moved or changed? I go to the App in the play store, and nothing happens when I hit the menu button at the bottom left, which is where I thought I remembered accessing that option before.)
Well, I found the answer at Android Central. Went to Google Play Store in Applications in settings, and cleared Cache and Data. Restarted the Play Store App, and everything returned to normal.
Not sure what happened to the Play Store App itself, but something had gone awry there, and the data/cache clear reset it.
Mystery solved.

Enable Google now in lollipop

Running n5 preview build of lollipop. Can anyone help me to enable Google now since I don't live in US?
Sent from my Nexus 4 using Tapatalk
I follow the steps in this thread, it's the only method I find to enable google now in android L in these countries that cannot use google now.
jonmall1441 said:
Read the first line of the original post...
Google Location services are not available in all countries (which is fine) but Google Now shouldn't explicitly need location services. Location services are not available in my country and Google Now still works with no problems on my Nexus 5 and worked on my Nexus 7 (2013) before I updated to the L Developer preview (using the Play Services - Uninstall updates trick) and still shows me location weather information, appointments, news updates, delivery updates, time to work.home, time to get to the location of my next appointment, etc... all without being able to enable location services. I don't understand why Google would limit their service when it clearly works with no problem but has no problems pushing out beta apps to everyone which clearly have issues (new hangouts desktop app).
The Play Services trick did not work on 5.0 for me either. If I do find a way around it I'll let you know.
UPDATE: Managed to get it working with the following steps:
1. Logged out of Google search app
2. Uninstall Play Services updates
3. Connect to a Free UK VPN (I used this: http://www.bestukvpn.com/)
4. Ask Google to remind you of something and select the opt in to Google Now option
5. Go through the steps to enable Google now.
6. When you get the "This account is not eligible to use Google now" click on search bar and search for anything
7. Open the hamburger menu while in search (click on the menu icon or slide from the left)
8. You will notice that you are not signed in. Select sign in and select your account.
9. Viola you will get the opt in to Google now option again and you should then have Google Now
That's what worked for me. Ask Google to remind you of something to make sure its working. Hope this helps .
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