Slow play store downloads on Nougat over wifi - Nexus 6P Q&A, Help & Troubleshooting

Good morning all.
For some reason my Play store downloads take a very long time to start and take a very long time to actually download. When using my 4g mobile data, the downloads are fine. I'm on a 30meg 4G connection and my home broadband is a fixed line Fibre connection currently running at 43meg. My home broadband is working just fine and this problem only occured after upgrading to Nougat using fastboot. Prior to upgrading, everything worked fine on mobile and wifi connections.
I have tried a factory reset as well as clearing the app cache. What's the next action I could take?
Thanks for your help.

Folder icons in Nougat?
ignore

Related

Both WiFi and data icons in statusbar

Hey,
After update to Gingerbread (no root, stock HTC) both of icons remain in the statusbar: WiFi and data. And data shows traffic (white arrows). Haven't had this before so: is this normal?
Sent from my Desire HD using XDA App
Sorry dude. Never met anyone on stock....
Sent from Hucknall via Pigeon...
Mine occasionally would do this on 1.72 but hasn't happened (yet) on 2.3.
A restart or turning mobile data off and on normally sorted it though. Never figured out why but it would usually happen when coming into range of a remembered WiFi link and mobile data simply wouldn't go away. Either that or when an MMS was involved whilst on WiFi, that invokes mobile data whilst WiFi is connected, if the APN's are set up right.
Hey there.
I have an Inspire, so I realize there are some differences between that and DHD, other than the fact that I was on stock Froyo before moving to Inspired Ace, but I am quite familiar with this behavior. The mobile data connection will show traffic when connected to WiFi when using Market or other apps that require location or cell data info, AFAIK. I spent several days trying to track this problem down then learned that the connection disables if you force stop Market. There are some other apps that cause this connection, but they were all user-installed.
Hope that helps!

[Q] Suddenly internet access from Home Wifi

Hello there.
This is my first post here, as I usually Google and usually find the solution here, but this time no.
Yesteday, my N4 stopped accessing the Web via Wifi.
It do connects to the Modem, gets its IP adress and etc. But I see no data being exchanged (using Internet Speed Meter I see 0kb/s, or a few bytes).
I see the N4 and its IP also from the router configuration page, and from the phone itself under wifi settings.
It was working fine 48Hours ago, and I didn't make anything weird in the past hours. It was running PacMan Rom (the latest one). I tried a factory reset and wiping a fresh 4.4, but nothing yet.
I tried multiple Fresh-Flashing but none helped.
I tried connecting to a free Wifi Hotspot and it worked like a charm, but when it comes to the my Wifi spot, nopenope. 3G works fine.
Any help? If you need more details just ask.
EDIT - Just forget what I wrote. Seems like my ISP router went nuts. I forgot to try a router hard reset before posting. I just tried and it's working again.
At least my Nexus is still going nice

[Q] LS980 Always Using WIFI Data

Hey everyone. I just bought a used Sprint LG G2 and like the phone overall. I am having a few issues, the most annoying one it seems is that when my phone is on my home wifi it is always downloading/uploading. The arrows are active 99% of the time and the only way I can stop it from transmitting data is to disable wifi and it won't do it over the cellular data network. I have turned off automatic syncing and everything I could think of that would transmit data over wifi on my phone. I tried restoring the firmware back to shipping firmware using flashtools and taking all the OTA updates again, I have tried simply factory resetting it as well and then not downloading any apps or logging into anything and it still seems to persist. This is only on my home internet and I have tried 2 different routers now. I go to a large university with a campus wide wifi network and it doesn't do this when I'm on my school wifi. It also doesn't happen when on a friend of mines home wifi network with a newer Linksys router. I cannot figure out why my home wifi data connection is constantly active. I haven't had this issue with any other phone so it is something to do with the interaction of my phone with network or something.
Wow no one has this issue? That must explain why there isn't a ton of results when I google it.
If you download an app called GSAM Battery Monitor, you should be able to see which app is hogging the wifi.
I have gsam and wasn't aware of this feature. I was using another app that said the system was constantly downloading and uploading about 5kb of data at all times. It has to be something network side since its only on my home wifi but I'm not good with wireless networking if it's not a cell network so I don't even know where to start. I tried restoring both of my routers to stock and it didn't fix it.
Sent from my LG-LS980 using Tapatalk

Can't watch netflix on android over wifi

I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
mrkmpn said:
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
Click to expand...
Click to collapse
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
sask3m said:
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
Click to expand...
Click to collapse
Yeah when you clear data, it also clears the cache. I also uninstalled and reinstalled, and even did factory reset. I'd never had it on my phone until today and no go there... .and like I said, only on WiFi. Yet it works fine on my laptop over WiFi. On my Galaxy S5 it works on cellular fine. This is the weirdest issue I've ever run into.
I've worked as a computer/network tech since 2005, and while I may not be the most knowledgeable guy around, I can usually figure out any network related issue... but I don't know what the difference would be between the android apps and the browser app. I figure if it's not the app it would have to be something with my router/firewall... but I have no idea what.
UPDATE
It's definitely something to do with my router config. I have the same router/access point set up at home as we have at work, and we also have the same internet plan aside from this being a business account. But it's the same ISP, and same Up/Down speed. I just tried it at work over wifi on my phone and it works fine.
It could also be your ISP. Business account traffic is treated differently than residential account.
Ok I got it fixed. I still have no idea what the hell the problem was. I couldn't find any firewall rules that could have caused the issue. Nothing had changed in my set up and it just suddenly stopped working in the middle of watching one day. I considered the ISP being an issue, but my girlfriend also has COX internet, and she had no issues at her house on her blue ray player or phone on her wifi, and like I said before... it still worked on my laptop at home.
I think some kind of bug just popped up in pfsense. I did a factory reset on it and now everything's working fine. Still the weirdest issue I've ever encountered. It still worked fine on my laptop, but not on any android (on wifi), or maybe mobile and not android was the factor? I don't own apple products so I couldn't test that.

Slow download speed in play store

Hi Friends,
Hi guy's i'm facing problem with slow download speed in play store in WI-FI while downloading any app from play store it's downloading very slow on the same WI-FI my another device download it app very fast i don't know what's the problem with my phone
sorry for my bad english
My Phone :- Mi A1
ROM :- Stock
Thanks in advance,
Shivam
Try clearing your play store data and play services data and see if it helps. No problem here. I usually get 5MBps(equivalent to 40Mbps) on my 50Mbps connection.
guy_infinity said:
Try clearing your play store data and play services data and see if it helps. No problem here. I usually get 5MBps(equivalent to 40Mbps) on my 50Mbps connection.
Click to expand...
Click to collapse
Not working stills slow
is there no solution for this?
Me too facing this problem and I can be sure that the problem is with my phone and not router or internet connection as I simultaneously checked with 2 other devices on my same WiFi it's super fast only mi a1 lags behind on 600 KBps. I even tried factory data reset but no luck. Hoping some kind of solution from the developers.
Vighneswar said:
Me too facing this problem and I can be sure that the problem is with my phone and not router or internet connection as I simultaneously checked with 2 other devices on my same WiFi it's super fast only mi a1 lags behind on 600 KBps. I even tried factory data reset but no luck. Hoping some kind of solution from the developers.
Click to expand...
Click to collapse
no one is providing any solution for this they said this not a problem:crying:
cuz it's not related to the device as far as i know.play store just crap out sometimes . its more related to your ISP. try your friend's wifi.
try changing DNS to google (8.8.8.8, 8.8.4.4) and clearing play store cache.
anshu945 said:
cuz it's not related to the device as far as i know.play store just crap out sometimes . its more related to your ISP. try your friend's wifi.
try changing DNS to google (8.8.8.8, 8.8.4.4) and clearing play store cache.
Click to expand...
Click to collapse
I already tried this DNS but unfortunately not working if I'm going to use this DNS my play store doesn't open sad
And I tried my office WiFi and some other same and I also clear data of play store
what about mobile data?
did u try opendns, change dns in your router settings and restart .
also forget all wifi on mobile and reconnect.
this is all i can think of , for me it was dns server used by my isp creating problems.
are you on latest oreo with latest play store and play services my opo behaves like this when its not up to date.
anshu945 said:
what about mobile data?
did u try opendns, change dns in your router settings and restart .
also forget all wifi on mobile and reconnect.
this is all i can think of , for me it was dns server used by my isp creating problems.
are you on latest oreo with latest play store and play services my opo behaves like this when its not up to date.
Click to expand...
Click to collapse
On mobile date play store working normal well speed
I tried to reset my phone and my router as well
and also tried with changing open dns and google dns
my play store is latest and i'm running on android 8.0 with arpil security patch
if its working fine on mobile data then problem most probably is with your isp try contacting them.
try different smartphone with ur wifi and see if its working normally ?
anshu945 said:
if its working fine on mobile data then problem most probably is with your isp try contacting them.
try different smartphone with ur wifi and see if its working normally ?
Click to expand...
Click to collapse
in different smartphone play store working fine in same wifi this mi a1 is just waste phone
try clearing play services cache , are u connected to 2.4g or 5g network.i have seen this happening to my friends op3t on 2.4g wifi then he upgraded to newer router it fixed the problem.
do u get normal speed on speed test app.
try this
Go to settings>storage>apps>google play services>manage space >clear data.
Settings>storage>apps>google play store>clear data.
Settings>storage>apps>download manager>clear data.
Settings >storage>cached data>clear cached data.
dont just clear cache, clear data.
anshu945 said:
try clearing play services cache , are u connected to 2.4g or 5g network.i have seen this happening to my friends op3t on 2.4g wifi then he upgraded to newer router it fixed the problem.
do u get normal speed on speed test app.
try this
Go to settings>storage>apps>google play services>manage space >clear data.
Settings>storage>apps>google play store>clear data.
Settings>storage>apps>download manager>clear data.
Settings >storage>cached data>clear cached data.
dont just clear cache, clear data.
Click to expand...
Click to collapse
i already tried this all step and failed not working still yes i have 2.4g wifi tp-link router which work perfectly in my all all phone i'm facing problem with mi a1 and only play store app and other apps working well in mi a1 and with my other phone play store and everything working well no issue
[email protected] said:
in different smartphone play store working fine in same wifi this mi a1 is just waste phone
Click to expand...
Click to collapse
Try to disable Bluetooth, sometimes Bluetooth active connections slow down wifi.
sipollo said:
Try to disable Bluetooth, sometimes Bluetooth active connections slow down wifi.
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Click to collapse
My Bluetooth is off
[email protected] said:
My Bluetooth is off
Click to expand...
Click to collapse
Did you try using play store on custom rom.
you can contact google play support directly, see if they can pin point the exact problem.
try using your phone on safe mode. it's a long shot but might help in diagnosing the problem.
I think no solution for mi A1 is just ****
the problem lies with the google servers in your area. I tried every solution here, and many others, none worked. my android boxes did not have a problem with updates, youtube or any google services. looking to see what was different on the boxes, I was using a VPN, and the server was located in NY, I live in Illinois. ran the VPN on my phone and tablet, changed the server to NY, and both now download as fast as ever, and youtube buffering is gone.
I think Xiaomi do it to make people use Xiaomi's app store. I saw a message on my phone said that I can use their app store to download apps faster than I do it via Play Store. The message was shown to me when I used Play Store.

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