Database Users

Calling all I9500 Users with heat + battery issue

Hello Friends,
I wish to gather as much info as we can about the I9500 that are heating......because I was informed by someone at samsung that the devices manufactured after june have a revised PCB....which eliminates the overheating and battery problem.......I got my I9500 on 14th aug but in Antutu it was reching 85 degrees hence I will be getting a replacement tomorow....
Please use *#2222# to find out the HW Version : The defected ones (I assume not confirmed yet) are REV 0.6 because my friend has the same rev and his phone heats up as well........So if we succeed in getting more and more details we can go to samsung svc and ask them to atleast replace the motherboard....Cheers......
Heres What we need
Date Purchased :
Date Manufactured on the box :
HW Ver :
How hot does it get :
Does the heating affect battery life :

I dunno about 9500, but i am using 9505 and it was hot when i got it.
Ever since i switch to this kernel with proper undervolt, it doesn't run hot anymore.
http://forum.xda-developers.com/showthread.php?t=2284252
Maybe ask the guy if he have a port for 9500
Use wheatley governor (huge improvement to reduce heat since it doesn't bump all the way to max cpu all the time).
My battery life nearly doubled, can last 15-20 hours easy depending on usage.

codenamezero said:
I dunno about 9500, but i am using 9505 and it was hot when i got it.
Ever since i switch to this kernel with proper undervolt, it doesn't run hot anymore.
http://forum.xda-developers.com/showthread.php?t=2284252
Maybe ask the guy if he have a port for 9500
Use wheatley governor (huge improvement to reduce heat since it doesn't bump all the way to max cpu all the time).
My battery life nearly doubled, can last 15-20 hours easy depending on usage.
Click to expand...
Click to collapse
Thx mate really appreciate your info now the thing with i9500 is that it doesnt have triangle away supported yet hence I havent rooted or installed cwm.....I will be getting a new device tomrow....lets see what happens....eagerly waiting for triangle away .....
Sent from my GT-I9500 using Tapatalk 2

where do we find the temperature of the cpu and battery?

shomanadeh said:
where do we find the temperature of the cpu and battery?
Click to expand...
Click to collapse
theres an app called temp monitor if you go to the preferences of that app you will find an option that allows the processor temp to be displayed it statusbar all the time....now this app is not available on the play store and i cannot share it as i dont know if its a paid app but you can google for this app....cheers!!!!!!

Hi. mine is REV 0.6 and i bought it on June 12th. when i first got it it heated for no reason after 5 minutes of light use, but i never checked the degree. but after an ota update. the issue is gone and at most extreme conditions it reaches 70-73 degrees.

That's great let's see what happens after I get the replacement
Sent from my GT-I9500 using Tapatalk 2

Mine is Rev 0.6 & I bought it few days ago , I don't have any issue's with my device its working flawlessly.
Sent from my GT-I9500 using XDA Premium 4 mobile app

Wow that's nice am glad and really thankful that you guys are sharing this info that means it's not a batch thingy just a bad device that I got. ....... also can you guys share the battery backup you get with screen on time would be really helpful
Sent from my GT-I9500 using Tapatalk 2

Hw rev 0.6 here too. Some overheating (while gaming is hell) and no battery problems so far. I am curious about a new hw rev and its improvements
So say we all!! from my GT-I9500

Hmmm so am getting a replacement tomo by tue I will confirm if any improvements are seen if yes then u can approach samsung
Sent from my GT-I9500 using Tapatalk 2

hypergamer1231 said:
Thx mate really appreciate your info now the thing with i9500 is that it doesnt have triangle away supported yet hence I havent rooted or installed cwm.....I will be getting a new device tomrow....lets see what happens....eagerly waiting for triangle away .....
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
honestly, if your problem is only the heat, i am pretty sure a better cpu governor would solve your issue. lets face it, these phone will get hot, running close to 2ghz, quad cores with NO active cooling... even my desktop cpu gets around 45c with liquid cooling man...
i am sure the temperature is an issue using all existing governor (except if you use powersaver or conservative, but is slow), but the wheatley does a good job keeping the phone smooth despite staying at the lower end of the cpu speed as much as possible..
i got my S4, eventhough we have triangle away, i never planned to return it anyway, i'd just deal with the heat problem, in fact, at the beginning before i even discover the new kernel, i just manually reduce the max cpu speed to 1.6Ghz, and that solved the heat problem.

codenamezero said:
honestly, if your problem is only the heat, i am pretty sure a better cpu governor would solve your issue. lets face it, these phone will get hot, running close to 2ghz, quad cores with NO active cooling... even my desktop cpu gets around 45c with liquid cooling man...
Thanks a lot for taking the time to explain things.....now the issue i have is i can manage normal heat or for that matter heat which is above avg as well...the only scary part is my phone reaches 85 degrees most of the time.....it doesnt behave like an octa core.....its just like a a15 quad core and the heat is very very high......
i am sure the temperature is an issue using all existing governor (except if you use powersaver or conservative, but is slow), but the wheatley does a good job keeping the phone smooth despite staying at the lower end of the cpu speed as much as possible..
As I have a I9500 if I root the device my warranty will be gone as samsung people will reject the same because i rooted it.....also on the stock rom I am getting less than 3 hes of screen on time......hence requested for replacement....as I do not have the option of rooting the device till triangle away is available for I9500.....
i got my S4, eventhough we have triangle away, i never planned to return it anyway, i'd just deal with the heat problem, in fact, at the beginning before i even discover the new kernel, i just manually reduce the max cpu speed to 1.6Ghz, and that solved the heat problem.
Click to expand...
Click to collapse
So without rooting its not possible to limit the cpu and thats where am having a problem!!!!

Rev 0.6 here. Spectacular battery life 5-6 hours screen time. Overheat issue is "almost" gone for me. Atleast the heat is not enough to bother me while browsing and general use. Heavy gaming makes the phone quite hot though, out of the comfort zone of placing the top of the phone in your hand.
Purchased my S4 in June. Had horrible overheat issues, hickups,restarts, battery level suddenly jumping to low followed by a restart.
Every single one of this issue got solved by the firmware update. Latest MG5 (Indian). So please update to this one if you haven't already (Flash it) and report your temp, general battery life etc with us.
Sent from my GT-I9500.

Rev 0.6 here and 3 hours of screen time and 7-11 hours of battery
Sent from my GT-I9500 using Tapatalk 4

plasmastate said:
Rev 0.6 here. Spectacular battery life 5-6 hours screen time. Overheat issue is "almost" gone for me. Atleast the heat is not enough to bother me while browsing and general use. Heavy gaming makes the phone quite hot though, out of the comfort zone of placing the top of the phone in your hand.
Purchased my S4 in June. Had horrible overheat issues, hickups,restarts, battery level suddenly jumping to low followed by a restart.
Every single one of this issue got solved by the firmware update. Latest MG5 (Indian). So please update to this one if you haven't already (Flash it) and report your temp, general battery life etc with us.
Sent from my GT-I9500.
Click to expand...
Click to collapse
Yup Been MG5 since Day 1 and have done multiple factory resets still the temperature issue exists even the svc confirmed that the heating I have is a hardware issue,,,,,
*********If anyone from india recently bought the S4 they have a offer going on wherein 1 screen replacement will be done for free by samsung till the device is under warranty you can call samsung cust care and give them your purchase date they will confirm if the device is eligible for a free screen replacement!!!!! So for me no more screen guards needed,.....

I am running MG5 (Indian) firmware stock, no root, hw rev 0.6. I did some measurements today with cool tools
Ambient temp : 29°C
Idle processor temp: 37°C
Light task processor temp: 43-50°C
Web browsing heavy pages: 45-60°C
Playing sonic 4 ep1 : 59-67°C
Antutu processor temp: 70-92°C
Antutu score: 27.896
Pretty standard temp behaviour I guess. The overheating in my phone seems to be the inevitable one that comes with such a powerful (and unfinished) processor.
If someone gets a new hw rev we could compare at a given conditions (ambient temperature, apps running etc..). It might not be very representative, but it could be fun.
So say we all!! from my GT-I9500

Rev0.6
Bought last June 14..
No "overheat issue."
Heavy gaming makes phone hot but not to the point of overheating. Also after flashing a new rom it gets hot on first reboot (just wait for the rom to settle)
Every smartphone gets hot in a certain situation and thats pretty normal..

inolvidable said:
I am running MG5 (Indian) firmware stock, no root, hw rev 0.6. I did some measurements today with cool tools
Ambient temp : 29°C
Idle processor temp: 37°C
Light task processor temp: 43-50°C
Web browsing heavy pages: 45-60°C
Playing sonic 4 ep1 : 59-67°C
Antutu processor temp: 70-92°C
Antutu score: 27.896
Pretty standard temp behaviour I guess. The overheating in my phone seems to be the inevitable one that comes with such a powerful (and unfinished) processor.
If someone gets a new hw rev we could compare at a given conditions (ambient temperature, apps running etc..). It might not be very representative, but it could be fun.
So say we all!! from my GT-I9500
Click to expand...
Click to collapse
Well tomrow or day after am getting a replacement I will request them to give me a device manufactured in July let's see the results then
Sent from my GT-I9500 using Tapatalk 2

hypergamer1231 said:
Wow that's nice am glad and really thankful that you guys are sharing this info that means it's not a batch thingy just a bad device that I got. ....... also can you guys share the battery backup you get with screen on time would be really helpful
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
Best battery stats of my s4
Got 2x 7 houra screen time
But usually my usage is between 5.5 hours to 6.5hours screen time
I think you really got a bad device and not a batch defect. Good thing they will replace it for a new one.
I suggest update your device yo latest firmware or root and install custom rom and kernel.
Eventhough we have less available rom and kernel for now, the good thing is that they are all very nice and devs are great.

[Q] Note 4 heating, hardware or software?

Hello everyone, I recently purchased a new note 4 St N910C. Just after a day of usage I felt that it is getting hot when I play games on it. I closed all the background apps even resetted it but still no luck. My phone is getting heated up near the camera area. My question is that is this a hardware issue or a software one, because if it is a hardware issue I should try and get it replaced, if a software one I should better wait for a lollipop update.
Any suggestions would be gratefully appreciated
Thanks

mujikhalid said:
Hello everyone, I recently purchased a new note 4 St N910C. Just after a day of usage I felt that it is getting hot when I play games on it. I closed all the background apps even resetted it but still no luck. My phone is getting heated up near the camera area. My question is that is this a hardware issue or a software one, because if it is a hardware issue I should try and get it replaced, if a software one I should better wait for a lollipop update.
Any suggestions would be gratefully appreciated
Thanks
Click to expand...
Click to collapse
It is completely normal that your phone gets hot around the camera since you are playing a game...What is the temperature you get while playing?

Would also like to know how hot your unit gets
when playing games. This is the unit that i am planning to get

Ashatar said:
It is completely normal that your phone gets hot around the camera since you are playing a game...What is the temperature you get while playing?
Click to expand...
Click to collapse
Sorry for the late reply,
I installed a cpu temperature app, and it shows me that my cpu temperature is 36-38 degrees while playing games, also I noticed that after hearing up some of the games start to lag up a little. Any recommendations?

justvalencia said:
Would also like to know how hot your unit gets
when playing games. This is the unit that i am planning to get
Click to expand...
Click to collapse
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.

mujikhalid said:
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.
Click to expand...
Click to collapse
uhhm. i actually thought its the SD version that heats up? well that is according to some searching i've done.
Maybe that is normal when playing games with exynos.

mujikhalid said:
Sorry for the late reply,
I installed a cpu temperature app, and it shows me that my cpu temperature is 36-38 degrees while playing games, also I noticed that after hearing up some of the games start to lag up a little. Any recommendations?
Click to expand...
Click to collapse
mujikhalid said:
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.
Click to expand...
Click to collapse
Don't worry, 36-38 degrees are completely fine...

Ashatar said:
Don't worry, 36-38 degrees are completely fine...
Click to expand...
Click to collapse
Sure? Because the phone feels pretty hot in hand. Maybe I'm just being paranoid

mujikhalid said:
Sure? Because the phone feels pretty hot in hand. Maybe I'm just being paranoid
Click to expand...
Click to collapse
As I said, it is completely normal...also 38 degrees is normal, mine get's that hot when playing games too.Don;t worry, you are being Paranoid, here's a song for ya
https://www.youtube.com/watch?v=QQBttKoetqo

Galaxy Note 4 heating [camera]
I purchased Galaxy Note 4 [SM-N910G] a week back. It's on Android 4.4.4 (KitKat)
I am having a different problem for which I could not find any satisfying solution on the Internet. Whenever I open camera app, the phone starts heating up near camera & battery also drains very quickly [around 2% under 5 min.]
I know that the phone will heat up a little bit when playing high graphics games, but I don't think it should heat up too much when using camera app.
I have already factory reset [both soft & hard reset] the phone, but still it does not help. I contacted Samsung support, & they told me to 'Reset app preferences' from Application manger, but still the device heats up when using camera app.
I also cleared data of the camera app, but still the issue remains
The phone does not heat up at all on standby mode, but opening camera app raises it's temperature more than it should. Previously a Note 2 user, this problem was not there.
Anyone else experiencing the same issue on Note 4 ? Any ideas on this ?

The phone heats up only if you're recording 4k or 2k video.If you use camera generally & your device heats up.You must get your device checked
Sent from my SM-N910G using XDA Premium 4 mobile app

mru007 said:
I purchased Galaxy Note 4 [SM-N910G] a week back. It's on Android 4.4.4 (KitKat)
I am having a different problem for which I could not find any satisfying solution on the Internet. Whenever I open camera app, the phone starts heating up near camera & battery also drains very quickly [around 2% under 5 min.]
I know that the phone will heat up a little bit when playing high graphics games, but I don't think it should heat up too much when using camera app.
I have already factory reset [both soft & hard reset] the phone, but still it does not help. I contacted Samsung support, & they told me to 'Reset app preferences' from Application manger, but still the device heats up when using camera app.
I also cleared data of the camera app, but still the issue remains
The phone does not heat up at all on standby mode, but opening camera app raises it's temperature more than it should. Previously a Note 2 user, this problem was not there.
Anyone else experiencing the same issue on Note 4 ? Any ideas on this ?
Click to expand...
Click to collapse
You can factory reset all day, it won't help. Thats not a problem, the camera just uses a lot of processor power and thus generates heat. You can't change that, you have to live with it

My note 4 with ****y snapdragon heat like fire
I wanna replace it because of the overheating I can't something even hold it I put is always in freezer to cold it
With cpu temp app it gave me 60c even without games the :crying:best value was 40c but when I put it in freezer it down to 30c
And the weard thing that at the same time the cpu temperature app gave me 60c the cpu cooler app gave me 34c
Weard which is right? ??
This phone is making me crazy

rowihel2012 said:
My note 4 with ****y snapdragon heat like fire
I wanna replace it because of the overheating I can't something even hold it I put is always in freezer to cold it
With cpu temp app it gave me 60c even without games the :crying:best value was 40c but when I put it in freezer it down to 30c
And the weard thing that at the same time the cpu temperature app gave me 60c the cpu cooler app gave me 34c
Weard which is right? ??
This phone is making me crazy
Click to expand...
Click to collapse
Sorry, but do you have any idea about CPU temperatures? 60 isn't bad. 40 isn't bad. 30 isn't bad. Even 70° and occasionally 79° would be acceptable. Don't put your phone into the freezer, ity not good to freeze the hardware.. Especially if you literally have no problem. The CPU is prone to temperature fluctuations and your values are fully normal in the world of CPUs. There is no best value, everything up to 70° is the normal temperature variation. Your phone doesn't have a problem, its perfectly fine.

Mine actually heats up while charging and using at same time. Clean master shows 70-75°C cpu temperature while using browser and stuff but 80+ while gaming, that's not normal right? I'm worried cuz I always used my old phones while charging and they never got this hot, I feel like it will melt someday :/ In what temperatures exynos operates?

I got my SM-N910F yesterday and installed LP 5.0.1 via OTA. Temperatures are 40+ when the phone isnt doing anything. While I did the Antutu Benchmark, it was around 50-52 degrees (Celsius). Feels much warmer than my previous Note 3 (which of course never had LP). And since i am not used to this temparature on my Note 3, i kinda worry about the temps right now. I read a lot that many have that problem since LP update. So whats normal and what would be too high for regular usage (not using Camera or playing Games) ? Is there an average i can go by and compare ?
And whats my alternatives now if I want lower temps , go back to 4.4.4 Stock Rom (currently have LP 5.0.1 Stock) or do I try a 5.x Custom ROM . Did the Custom ROMS fixed these heating problems or is that just something I have to live with ?
Thanks for any help.
Wolfseye

wpkwolfseye said:
I got my SM-N910F yesterday and installed LP 5.0.1 via OTA. Temperatures are 40+ when the phone isnt doing anything. While I did the Antutu Benchmark, it was around 50-52 degrees (Celsius). Feels much warmer than my previous Note 3 (which of course never had LP). And since i am not used to this temparature on my Note 3, i kinda worry about the temps right now. I read a lot that many have that problem since LP update. So whats normal and what would be too high for regular usage (not using Camera or playing Games) ? Is there an average i can go by and compare ?
And whats my alternatives now if I want lower temps , go back to 4.4.4 Stock Rom (currently have LP 5.0.1 Stock) or do I try a 5.x Custom ROM . Did the Custom ROMS fixed these heating problems or is that just something I have to live with ?
Thanks for any help.
Wolfseye
Click to expand...
Click to collapse
Look 2 replied higher, already wrote something aboht that

My old G3 used to sit at 50 degrees idle!, 30 and 40 degrees is cool!!!!!!

Just do a Factory Reset (hard reset)
First backup everything & Google for detail instructions on hard reset.
Sent from my SM-N910G using XDA Free mobile app

mru007 said:
Just do a Factory Reset (hard reset)
First backup everything & Google for detail instructions on hard reset.
Sent from my SM-N910G using XDA Free mobile app
Click to expand...
Click to collapse
Sure that makes all the difference ? I read a lot of posts from people saying that a factory reset didnt really solve their problems. Do you know for sure it will help ?
Cheers
Wolfseye

Overheating issue?

Hi everyone,
I'm planning on buying a new phone my budget is not limited but OnePlus 2 checks all the boxes I need in a smart phone? I'm pretty excited to get this phone however when I went online on GSMArena a lot of people were reporting overheating issues and freezing of the phone. Can anyone tell me if the phone overheats on latest stock OTA as of 14th Feb because I really want to buy this phone in the coming 2 or 3 days.
Thanks.

No. With stock thermal file you could have poor performance on HQ games after a while. If you changed it you can avoid the a57 cores to turn off or under clock a lot. I play real racing 3 30m+ without underclocking (for temp reasons) 100mhz. With stock freqs for more than 30m+ ( I don't continue playing so I don't know how many it will take to underclock). I use thermal extreme file with 3°+. Of course it gets hot. But no problem for me, all phones gets hot while gaming or under heavy tasks, I can live with that. My nexus 5 gets hotter and quicker. Also I played vainglory for almost 2 hours and no undercloking either.
Sent from my ONE A2005 using Tapatalk

You should be fine I've had this phone for about two months and id say at best it gets warm when gaming the only time its ever got hot was when i was in a very hot room with the sun light hitting the phone but i was playing a driving game for 1 hour plus at this point so fair enough that it did get hot.
But id say 100% of the time when im not gaming it never gets hot im on stock 2.2.0
For just going on facebook and normal apps it never gets warm even most games it only gets sightly warm at best unless your really hamming it for a long time it will never get hot. you'll be fine for £289 you really can't go wrong i love this phone once MM is out and full dev support it out going to get even better!

Heating Problem ?

Hey guys
I'm starting to worry about this issue I have. I've noticed my phone is heating up in the lower part of the phone when using for instance youtube app, sometimes browsing too. I won't count gaming because it's no suprise, but the odd thing is that when i use Twitch app to watch streams or VoDs, it's cold as when it's idle. Seems strange right ?
Would appreciate if someone could share their experiences with it, oh and it's stock firmware, latest and I got it about 3 month ago. Not rooted nor have I done something to it.

DFV's are broken on stock, CPU stays at 997MHz min, GPU also stays at 320 MHz & that is a good enough explanation why it's getting hot in the aria where SoC is located. On costume ROM's both things are fixed long time ago.

Please help! Note 4 throttling without heating up...

I don't know if this is the right place to post this.
Summer 2017, I have bought a refurbished Note 4 SM-N910F from a local dealer for €300. I immediately rooted it with TWRP as recovery.
I didn't knew much about tweaking back then but I came across apps like Greenify, L Speed and HEBF Optimizer.
However, few weeks later I managed to soft-brick it.
I brought it back to life with a stock rom found somewhere on this site.
Months later I screwed up by bricking the damn thing again, I installed Nameless rom but it had terrible heating issues, even after a week.
I got back to stock again a few times with Emotion kernel installed.
Current situation:
I am now on stock rooted MM with stock kernel.
I have issues with my phone while gaming. It literally throttles the CPU speed down to 1190 MHz in less than 10 minutes while it doesn't get even warm, literally no sign of high CPU speeds at all.
Now I'm on Xposed (Wanam's build) and installed DVFS disabler. The problem is gone.
But now my phone gets warm even while web browsing, and even with the same games where it didn't heat up before
Please help guys I'm sure you know more than I do.
I just want to play games without heat and thermal throttling just like before...