Hey guys
When I tried to make an outgoing call today, people couldn't hear me. I can hear them but they can't hear me. The incoming calls work fine but not the outgoing calls. I also tried with free wifi calling software and it was not working too.
Finally, I found the fix for the problem. There is a software problem with "OK Google" which mute any outgoing calls you make.
The only way to fix it is to go to your Google setting and completely TURN OFF "OK Google" service.
I like to use Ok Google sometime so is there any way to make it work together?
I am sure a lot of people have this issue too but they never realize it until they make the call.
Has it been confirmed that it's OK Google command that's causing the call issue?
The call issue has been noted and documented on the zte forum, but I wasn't aware of anyone bringing up Google Now as the culprit.
warofhero said:
Hey guys
When I tried to make an outgoing call today, people couldn't hear me. I can hear them but they can't hear me. The incoming calls work fine but not the outgoing calls. I also tried with free wifi calling software and it was not working too.
Finally, I found the fix for the problem. There is a software problem with "OK Google" which mute any outgoing calls you make.
The only way to fix it is to go to your Google setting and completely TURN OFF "OK Google" service.
I like to use Ok Google sometime so is there any way to make it work together?
I am sure a lot of people have this issue too but they never realize it until they make the call.
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Related
I'm wondering if anyone is working on improved voice dialing capabilities for the G1? I see in the 1.5 update that it says something about improved voice recognition, but I can't tell if that applies to the voice dial problem. That problem being that the way it is now, you have to touch the phone to place any call other than redial. Is this an android issue or a T-mobile issue?
Just a bump... really? Nothing?
Voice dialing on the G1, in my opinion, is still pants. I am using JF 1.5 and voice dialing works sometimes, but not enough that you can rely on it. Since it is in the 1.5 developers release I would have to say it is a Goggle, not carrier, problem.
- The voice recognition is spotty at best. "Call voice mail" Gave me voice mail as an option but I had to click on the screen to choose it. Worse yet the first choice in 1 out of 3 attempts was "call Oscar on Mobile".
- As far as I know you can not set up voice dial to start by hitting the call button on your BT headset. So you have to pull out the phone to initiate a call.
- Even if you could initiate a call via your headset Android does not give you any audio cues as to whom it decided you are trying to call. i.e. machine generated "call voicemail?" then you say yes to dial them.
On the other hand voice search capabilities did improve quite a bit and it is actually useful now. It is often easier for me to initiate a search by simply saying it then whipping out the keyboard.
Maybe I'm just not up on the lingo, but I'm not sure what "is still pants" means, unless it's a typo.
The voice recognition is okay, the times I've used it it hasn't made any mistakes, unless I'm trying in a very noisy area. For the numbers I call often, I find that putting a shortcut on the homescreen helps, but voice prompts are necessary and this should be addressed. If it is a google issue, do you have any thoughts on how to voice this issue to the proper place?
Gizmo5/GV/Sipdroid calls were working fine yesterday over both wifi and 3g but today for some reason whenever I make an outbound call through my N1 it dials but I hear nothing and sipdroid hangs up after 22 seconds =(
Inbound calls are fine and when I initiate calls to phone #'s through Google Voice on my computer it comes through on my N1 where I can pick up fine and I can hear it. Complete opposite though when making outbound calls - no sound/hangup at 22 seconds.
Has anyone else experienced this as well? I searched through previous threads and on regular google searches but found nothing.
Anyone else notice that outgoing Google Voice calls do not display properly in the call log? They all show as calls to the local Google Voice call routing service. Never had this problem with any other phone. Must be some limitation of the Touch Whiz interface. Anyone have a solution? This sucks.
It's something specific to this phone. I don't think the SII has this problem. Since the SIII is a popular phone hopefully Google sorts this out for the next update. For now I'm just saving the bridge number too since it's unique to the outgoing number.
It makes me super sad. I want to cry and shave my head.
pieces of cake said:
Anyone else notice that outgoing Google Voice calls do not display properly in the call log? They all show as calls to the local Google Voice call routing service. Never had this problem with any other phone. Must be some limitation of the Touch Whiz interface. Anyone have a solution? This sucks.
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Google Voice will properly list calls in the call log if you use the AOKP rom for the att SGS 3 by Task650 & Ktoonesz. not sure if this is a GVoice or a Samsung TW thing, but it's disappointing for me. i use my GV number all the time... hope a fix is coming soon!
I noticed as well. It doesn't really bother me because the call connects properly and shows up correctly in the call log. My droid incredible running CM7 did the same thing so I'm use to it.
sage3 said:
I noticed as well. It doesn't really bother me because the call connects properly and shows up correctly in the call log. My droid incredible running CM7 did the same thing so I'm use to it.
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so your verizon sgs 3 shows the number dialed in your call log vs. the Google Voice bridge number?
Yes. It shows the correct number in my call log. The only time I see the other number is in the voice notification as you call.
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I am having problems using Jabra Freeway to make calls. whether I uise S-Voice or google, when it calls one number in my contacts it works. When i try again a second time i get server error in S-Voice or google just closing. I dont understand why the first call works fine then the second one doesnt. After a reboot it will work okay again. Any ideas on how to fix this issue?
I'm not sure what is happening here but i can't get my phone to place calls via Google Voice. Anyone else use Google Voice on their stock G6 successfully? If I dial a number the stock phone dialer calls the GV relay number but I never hear it ring on my end. If they answer I can't hear them either.
I'm on software version h87211g on T-Mobile. Completely stock phome. Did the BOGO deal and the problem happens on both of these phones.
I've been using GV for years and never experienced this. It works as it should on any other phone I test it on. LG Stylo 3, Galaxy S9, S9+ Note5, erc...
I can factory reset this phone, install Google Voice and no bueno. Can't make calls with GV.
Just tried again. Reset and wiped the phone to factory stock and did default setup. I let Google and LG do whatever updates it needed to do. Everything works perfectly. I went to the play store and downloaded Google Voice and setup normally and have it set to use my GV number to make all calls as I always have. Try to make a call and it never rings. The receiving line will ring but when they answer no audio is passed through.
I just grabbed my old Note 5, reset it back to stock and did the same process. Installed Google Voice and it works perfectly. Also grabbed an old LG F3 I had in a drawer and it worked on it also. Seems to be some combo issue with this dialer, maybe VOLTE and who knows what. It doesn't seem to make a difference if I have VOLTE on or off or if WiFi is on or off. It just doesn't work for me on this phone.
cahiatt said:
Just tried again. Reset and wiped the phone to factory stock and did default setup. I let Google and LG do whatever updates it needed to do. Everything works perfectly. I went to the play store and downloaded Google Voice and setup normally and have it set to use my GV number to make all calls as I always have. Try to make a call and it never rings. The receiving line will ring but when they answer no audio is passed through.
I just grabbed my old Note 5, reset it back to stock and did the same process. Installed Google Voice and it works perfectly. Also grabbed an old LG F3 I had in a drawer and it worked on it also. Seems to be some combo issue with this dialer, maybe VOLTE and who knows what. It doesn't seem to make a difference if I have VOLTE on or off or if WiFi is on or off. It just doesn't work for me on this phone.
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That is very odd. I also have the h87211g and Google voice works flawlessly. Can you try calling once from the dialer within the Google Voice app and see if that works?
nikhilrathi10 said:
That is very odd. I also have the h87211g and Google voice works flawlessly. Can you try calling once from the dialer within the Google Voice app and see if that works?
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Didn't work. It brings up the stock dialer, calls the relay number then no audio. Person called does receive the call but they can't hear anything and it never tells me the call connected on my end.
I found an older version of GV from January and get the same issue. Just installed Hangouts and the Hangouts dialer and it will make calls fine.
I can receive calls fine on GV also. Just cant make them. Two brand new and identical G6 doing this.
I'm going to stop by the TMO store and get a new SIM just to try anything at this point.
I had to use hangouts dialer
Spookymyo said:
I had to use hangouts dialer
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Google voice not working on your phone either?
Got new SIM. Same issue.
cahiatt said:
Google voice not working on your phone either?
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Yes it's working. I could always send texts but to be able to make calls I had to download the Google Hangouts dialer.
Finally got it to work. Ended up giving the G6 to my wife who doesn't use Google Voice and took her S9 which she complained would drop calls
Now both our problems are solved. I have a properly working Goole Voice and she says the call quality is better. Bigger battery is a plus for her too. Not sure how but she can put in a good four or five hours talking to ONE person.
cahiatt said:
Finally got it to work.
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Sounds like you didn't actually get it to work, you just worked around the problem
I'm on AT&T and GV calling works fine for me. So I can't provide any direct data here and I don't have any need for a solution. But I would still prefer to see an explanation for why this wasn't working (and preferably a fix) since it could help others who are affected.
What I would have suggested is: manually call into your own GV number and hit the button when it answers (* or #, I forget which) that lets you get in and listen to messages and make calls. Try dialing out from that menu and see how it works. Also, you didn't mention whether you had the same problem regardless of who you called, or whether you were able to test from different locations (and thus using a different cell tower).
It seems most likely that there is some issue with the G6's implementation of VoLTE (and possibly only in your area). The only place I know I have made GV calls, I often won't have an LTE signal so I can't confirm whether it works over AT&T's VoLTE, but it would be even more interesting if it did not.
jdock said:
But I would still prefer to see an explanation for why this wasn't working (and preferably a fix) since it could help others who are affected.
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I'd love to get to the bottom of it. I'll test it again when and if another system update comes out for this thing. I've added a few more things I've done to see if I could figure it out. The only thing I haven't done is try a SIM for a different carrier such as ATT or Cricket. The results of any test were the same. Outbound calling through Google Voice would never ring on my end and I could never hear anything. Two different G6 phones, brand new, stock, etc...
I tested on Wifi, regular LTE, VOLTE on or off. Same results. The other party may or may not be able to hear me or it may or may not even ring on their end. No particular setting with regard to being on wifi, LTE, VOLTE on or off made any consistent difference. Inbound calling always worked fine.
I also downloaded and installed a modified Pixel phone dialer to replace the LG version. I was hoping it was some bug in their dialer doing this. The dialer worked on my Note5 and S9 and worked on the G6 when installed also. Once setup and working I put Google Voice back on and tried to make a call. Same issue. It will not ring on outbound and if someone did answer, I couldn't hear them.