Axon 7 display defective - ZTE Axon 7 Questions & Answers

My brandnew Axon 7 (2 days) seems to have a defective display: Sporadically the brightness dims down and white turns to a light pink. And, today for the first time, there appeared half-side display standstill (left half scrolls and can be operated) and display error (white noise in right half). Even after standby and wakeup whether fingerprint or pin. Seems to be a hardware failure.
:crying::crying::crying:
Will take some more / other tests overall, but returning it to dealer is already initiated (even if it's out of stock there atm)
Anyone else had or heard about similar display-issues?

Related

Screen flickering

hi!
I recently bought a xperia and noticed that the screen is flickering when you turn off the automatic adjustment and turn the screen to maximum. Is this normal or should i return it? its very innoying. It's the light in the bottom of the screen that flickers.
I would return it. Mine does not do this, so I wouldnt consider this "normal"
seems that you have a defective retroillumination led... return it
yeah, definately not normal - mine doesn't have this issue
I also recently received my X1. I also note that the light of my screen flickers but only with certain software. It vibrates on the left when loading windows, and on the black bar in touchflo3d between the start menu and the clock ... I can't see if it is a hardware problem and therefore if I should get the guarantee

Brightness all the way down = screen turning off

Anyone else seeing this?
I could have swore that on my first Nexus device (RMAed due to bad speaker), I could turn the brightness all the way down and use the tablet on the lowest setting.
On my new Nexus (no issues so far), if I turn the brightness dial all the way down, the backlight totally shuts off, causing the screen to be impossible to be seen.
I'm not RMAing this one because it's perfect otherwise, it's just very weird behavior
I got the brightness on mine all the way down & the screen isn't off.
MMcCraryNJ said:
Anyone else seeing this?
I could have swore that on my first Nexus device (RMAed due to bad speaker), I could turn the brightness all the way down and use the tablet on the lowest setting.
On my new Nexus (no issues so far), if I turn the brightness dial all the way down, the backlight totally shuts off, causing the screen to be impossible to be seen.
I'm not RMAing this one because it's perfect otherwise, it's just very weird behavior
Click to expand...
Click to collapse
Did you find a solution?
I have the same problem. If I turn down to minimum brightness (10% or less) my screen goes black. The only way I can see what's on the screen is if I shine a light, and then I can barely make out what the screen says. I assume this is an easy software fix. Also, if auto-brightness is on and I'm in a dark environment the screen will occasionally dip to the lowest setting and turn off.
I'm on my second device also. My first one had bad screen lift, flickering and occasionally screen glitches with black lines flickering through the screen. This one had no noticeable screen lift out of the box, but I'm reserving my judgement, as the device I just returned was fine for the first few hours and then got worse as I used it more.
I have both devices side by side, since Google mailed me the new one first. Comparing the two, I notice the old one's screen is slightly brighter, maybe about 10% or so, but definitely noticeable. Also my new one has a little bit of bleeding on the left side; not terrible as some pictures I've seen, but definitely there.
Update: The screen flickering returned, so I just requested a second replacement. This is actually ridiculous.

[Q] Blue tint, not everywhere and not all the time

Search did not reveal any post with this particular screen defect.
The phone is a collegue's of mine so I can't troubleshoot it directly or tell you baseband etc. It's brand new, 4.2.2, and a 4G so probably i9505 (bought in europe, sweden). It has not been droppped, collegue would have said if this was the case . What collegue told me was it was like this when collegue got it.
Sometimes screen becomes blue, but only parts of it. You can see this clearly on the attached photos. It's most promient on white areas, which are not white at all, but, well, blue!
Especially note the partial blueness of Whatsapp icon borders.
Screen lock is being used, blue tint appears on lockscreen as well.
Could not isolate when this occurs. I did not experiment much with the giroscope, don't think that's it. I also seem to recall viewing angle not making a difference. I did have it in my possesion for 30 min, during which the blue tint did not occur. Auto brightess was already off, took brightness down 2 or 3 notches. This is what I changed in settings -> display:
Screen mode: standard
Auto adjust screen tone: off
options that should not be relevant
Screen timeout -> 5 min
Wifi -> off
After this I gave it back to collegue, about 10 minutes went by, collegue took phone out of pocket and activated screen. Now the blue tint was back. At this time I took the attached photos a well as did as screenshot capture, which is not attached, but the blue tint was present there as well. It looked exactly the same as the actual OS/what I had seen with my eyes.
Device was a this time lieing on a flat surface.
I told my collegue to turn in the device for another one, but collegue would rather try/hear about/research a DIY- solution first.
Is this a common defect? Is it sw or hw? Can it be fixed? Etc...
(black rectangles is censoring)
https://dl.dropboxusercontent.com/u/11526435/S4 blue screen 1.jpg
https://dl.dropboxusercontent.com/u/11526435/S4 blue screen 2.jpg
edit: it seems to occur when the phone's screen has been turned off for a couple of minutes. Yesterday I unlocked device after being dormant for some hours, blue tint was there. Screen timed out by itself and when I unlocked blue tint was not present. Waited 4 min then unlocked, and sure enough blue was back. Turning on-off screen solved it once again. Also tried repeatedly locking-unlocking without blue tint reappaering.

I9500 - Display issue: colors and turning on

Hi there
Today my girlfriend came and told me that her i9500 was "broken".
I took it, and it seemed to work, but she claimed that when she tries to turn it on, sometimes the screen remains black (except a thin colored bar on the top, and the capacitive buttons light on).
As the day progresed, it went from "sometimes" to MOST of the time, specially if you turn it on and off a few times very fast.
When in that state, the touchscreen is enabled, you can unlock it, etc.
I also noticed that if it is not set to the less saturated color profiles, it has weird lines and color banding or something (i am uploading pictures of that).
I had not seen reports of either problem, and i did google arround (i saw something about a total black screen, or the smart cover screen without one).
Should we give up and take it to warranty ?
I flashed "back" to the latest carrier firmware and it still does the color thing.
using samsung's diagnostic, i see that green is the only color that is fine.
Even on the less saturated color modes, i can see (but not take photos, believe me, it is worse in person) that red and blue are failing.
This phone is 3 months old (i bought it for my GF in august), she kinda wants a different phone now )

Is my LCD stuffed? :(

I have an N9005 that I bought second hand just under a year ago. It's running the Phronesis 4 ROM. About a week ago a one pixel wide bright pink line appeared intermittently down the right-hand side. It looks like this (only bright freaking pink): http://forums.androidcentral.com/at...-bright-line-being-shown-display-p1070045.jpg
Today I was playing Fallout Shelter (always makes my phone pretty warm and eats battery). 15% battery warning comes up so I take it to charge. I notice the screen doesn't turn on. There is a momentary flash of dim colour at the top, but otherwise the screen is completely black. I tried pushing the power button several times, but all it did was a momentary flash of dim colour at the top but still black each time.
I took the battery out for a bit, then put it on to charge. The on screen charging display did not appear (stayed black) but after a bit the LED lit up to indicate charging as it would after the screen display turns off. I left it for a while and eventually the screen started working again (99% charge when I checked). I was then able to boot like normal.
However a while later the screen would not turn on again (just the momentary dim flash of colour at the top before black). I didn't do anything with it in this time. It just sat in standby before I tried using it again. The back button and hamburger menu buttons are not seemingly lighting up either. But the led works fine with notifications. I tested calling my phone and it rings fine - if I slide accept the call where it is normally on the screen, I can accept calls and talk like normal. But the screen remains black. So clearly the digitizer works fine.
I have tried taking out the battery for a long period of time, taking the battery out and discharging the remaining power by holding the power button (5 minutes), I have tried taking the phone apart and cleaning the display connector with some isopropyl alcohol and firmly reattaching. Screen is still black.
Is this a problem with a malfunctioning LCD or could it be something like the GPU? I don't want to pay $150-$250 for a replacement screen assembly only to find that it's some other problem
Thanks in advance!
I would suggest to get a new device.
Keinbockwurst said:
I would suggest to get a new device.
Click to expand...
Click to collapse
I prefer to repair rather than replace unless I have absolutely no other choice, thanks.

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