I9500 - Display issue: colors and turning on - Galaxy S 4 Q&A, Help & Troubleshooting

Hi there
Today my girlfriend came and told me that her i9500 was "broken".
I took it, and it seemed to work, but she claimed that when she tries to turn it on, sometimes the screen remains black (except a thin colored bar on the top, and the capacitive buttons light on).
As the day progresed, it went from "sometimes" to MOST of the time, specially if you turn it on and off a few times very fast.
When in that state, the touchscreen is enabled, you can unlock it, etc.
I also noticed that if it is not set to the less saturated color profiles, it has weird lines and color banding or something (i am uploading pictures of that).
I had not seen reports of either problem, and i did google arround (i saw something about a total black screen, or the smart cover screen without one).
Should we give up and take it to warranty ?

I flashed "back" to the latest carrier firmware and it still does the color thing.
using samsung's diagnostic, i see that green is the only color that is fine.
Even on the less saturated color modes, i can see (but not take photos, believe me, it is worse in person) that red and blue are failing.
This phone is 3 months old (i bought it for my GF in august), she kinda wants a different phone now )

Related

Call button images burned into the the screen?

Hi
not sure if anyone else has noticed this but it seems that the call end button, the button to view the dial pad and the button to view speaker options are burned into my screen!!! viewing in most apps it is not noticable but if you open internet explorer and go to a new page without loading a website the images of the buttons and very visiable in a brownish color I have had my focus since it was released in the US, I have also checked my wifes focus and it also has this burned into her screen.. Has anyone else noticed this?
Yes, I have the call tile, message tile, and the little circle/arrow burned into my screen. As you said, it's only visible on light colored screens, but it is visible. Unfortunately, unlike the temporary burn-in on new plasma tvs, this burn-in will not go away.
If you want to see something really bad, go up to the at&t store and check out the Focus that's on display. The Focus at my local at&t store looks horrible. I can't imagine anyone wanting to buy that phone if they saw that display model...
edit: by the way I love your weather app, I have had a few problems with it over the time i've used it, and you have always been fantastic with your support. Thanks!
Are you using blue tiles? I heard Blue OLEDs burn out faster than other colors and changed my tiles to green.
I have been using the brown almost exclusively; occasionally I'll go with blue, green, or lime, but the brown just looks the best to me.
jmerrey said:
Yes, I have the call tile, message tile, and the little circle/arrow burned into my screen. As you said, it's only visible on light colored screens, but it is visible. Unfortunately, unlike the temporary burn-in on new plasma tvs, this burn-in will not go away.
If you want to see something really bad, go up to the at&t store and check out the Focus that's on display. The Focus at my local at&t store looks horrible. I can't imagine anyone wanting to buy that phone if they saw that display model...
edit: by the way I love your weather app, I have had a few problems with it over the time i've used it, and you have always been fantastic with your support. Thanks!
Click to expand...
Click to collapse
thanks for the comment. on to your screen you have the actuall tiles burned into your screen? wow i only have the call end and function buttons burned i think its related to having my display on bright i took it off the automatic.
It's actually not the tile, it's the icon inside the tile that is burned in, but it's only visible on white screens. It's still quite annoying. As soon as the hd7s is out I'm going to compare screens, if the slcd is close to the samoled then i'm jumping ship I think...
and yeah my screen is on bright (not automatic) also. I think my problem is that I have the time out set to 5 minutes, and I never locked it myself
jmerrey said:
It's actually not the tile, it's the icon inside the tile that is burned in, but it's only visible on white screens. It's still quite annoying. As soon as the hd7s is out I'm going to compare screens, if the slcd is close to the samoled then i'm jumping ship I think...
and yeah my screen is on bright (not automatic) also. I think my problem is that I have the time out set to 5 minutes, and I never locked it myself
Click to expand...
Click to collapse
Based on HTC's latest track record with the Desire HD and Inspire 4G, make sure you analyze the viewing angle of the HD7-S. HTC has said it will have a Super LCD but, according to an answer they gave to a customer complaining it wasn't true S-LCD tech, the display will likely be what HTC is calling "Super" LCD...meaning it is their name for the super-sized display...and having nothing to do with true S-LCD tech.
If the viewing angle isn't as good as the iPhone 4 or Focus...or other SAMOLED/AMOLED equipped devices...then it isn't the higher-tech display but just an ordinary non-TFT LCD.
Super AMOLED is a great screen. But the pixel life span is still way short. The Blue pixels are the shortest. The old stats are 2000 to 4000 hours. New information point it around 10000 to 14000 hours. But Samsung didn't release any spec on this.
You should always keep the screen dim and keep it on as short as possible. Reportedly use a red theme will not only preserve blue pixels but also prolong battery life.
No burn in here. I have the phone set to turn off screen within 30 seconds, and have always used Lime colour tiles since it matches the Xbox Live tile.
Just a follow up on this issue, and possible a "what not to do" post. The burn in on my screen is getting worse. On a white screen, I can now see the phone icon, message icon, small circle/arrow, the word calender, and my google mail icon. I have the screen set to time out after 30 seconds, and I have the brightness set to high (not auto).

[Q] Brightness/Color reduction issues (NOT hardware problem)

The problem: Most screens on my Droid 2 are consistently darkened, as if dimmed to the lowest setting. The colors are even inverted in a few places. I would be inclined to call this a hardware problem, except that many of the stock android screens (app drawer, contacts, settings, etc) display perfectly. As you can see in the (poor quality, sorry) photos, the app drawer looks normal, but the second you switch back to the Home screen, everything visibly fades to a darker, slightly inverted color scheme. Pulling down the notification tray only makes the display darker, and it unquestionably inverts the colors, turning black-on-white text into white-on-black, the wifi indicator turns from blue to orange, and the battery indicator turns from green to blue and magenta.
I've reset the phone to factory, run the SBF through RSD Lite, and searched the Internet high and low for someone experiencing a similar problem. I finally resorted to taking it to Verizon, but (surprise, surprise) they couldn't figure it out, either.
There's been no water damage, and the phone seems to be in pristine condition. It works great in every other respect, but it's basically unusable if the screen doesn't show colors and brightness correctly. I love this phone and don't want to return it to the EBay seller I got it from, but I'm beginning to feel that I have no other choice.
Any help from the XDA gallery?
Well, it's a moot point now. I just returned the phone to the seller; should be getting a full refund.
I'll leave this up for the next guy with this problem. It won't offer much help, but at least he'll know he's not insane.

[Q] Blue tint, not everywhere and not all the time

Search did not reveal any post with this particular screen defect.
The phone is a collegue's of mine so I can't troubleshoot it directly or tell you baseband etc. It's brand new, 4.2.2, and a 4G so probably i9505 (bought in europe, sweden). It has not been droppped, collegue would have said if this was the case . What collegue told me was it was like this when collegue got it.
Sometimes screen becomes blue, but only parts of it. You can see this clearly on the attached photos. It's most promient on white areas, which are not white at all, but, well, blue!
Especially note the partial blueness of Whatsapp icon borders.
Screen lock is being used, blue tint appears on lockscreen as well.
Could not isolate when this occurs. I did not experiment much with the giroscope, don't think that's it. I also seem to recall viewing angle not making a difference. I did have it in my possesion for 30 min, during which the blue tint did not occur. Auto brightess was already off, took brightness down 2 or 3 notches. This is what I changed in settings -> display:
Screen mode: standard
Auto adjust screen tone: off
options that should not be relevant
Screen timeout -> 5 min
Wifi -> off
After this I gave it back to collegue, about 10 minutes went by, collegue took phone out of pocket and activated screen. Now the blue tint was back. At this time I took the attached photos a well as did as screenshot capture, which is not attached, but the blue tint was present there as well. It looked exactly the same as the actual OS/what I had seen with my eyes.
Device was a this time lieing on a flat surface.
I told my collegue to turn in the device for another one, but collegue would rather try/hear about/research a DIY- solution first.
Is this a common defect? Is it sw or hw? Can it be fixed? Etc...
(black rectangles is censoring)
https://dl.dropboxusercontent.com/u/11526435/S4 blue screen 1.jpg
https://dl.dropboxusercontent.com/u/11526435/S4 blue screen 2.jpg
edit: it seems to occur when the phone's screen has been turned off for a couple of minutes. Yesterday I unlocked device after being dormant for some hours, blue tint was there. Screen timed out by itself and when I unlocked blue tint was not present. Waited 4 min then unlocked, and sure enough blue was back. Turning on-off screen solved it once again. Also tried repeatedly locking-unlocking without blue tint reappaering.

Display Color Bleed - any possible fix?

Hey guys,
hopefully the right forum to ask this kind of question.
Got my Note 4 last week to replace my old Nexus 5. Frist impressions are quite good and the Note is just the phone I want to keep.
After a few days I noticed something when the keyboard is openend. On the left side of the display (see the attached picture) there is a light (and really really light) screen bleed into red. If the Display shows straight white I can't see it clearly. But every time the color is greyish oder dark blue (the keyboard styles of the AOSP Keyboard are perfect for this) you can see the color drift.
So sometimes I barely notice it, and somethimes I am going crazy
Bin since "What has been seen, can never be unseen" it starts to bug me more every time I notice it..
I dont think that I can replace the phone (like amazon would - damn me, I should have buyed it there), I need some kind of fix (eye replacement?).
Is there any chance of adjusting the display settings only partially on the display? (I really don't think so - but desperate times need desperate questions )
The other thing would be: I tried using the App Display Adjuster an changed the white into a very cold one (mainly by increasing green und blue) - does anyone know what kind of battery drainage this app causes?
Thanks from munich!
Bastian
Edit: I tried to photograph the bleed, but it's that small that most monitors (just 3 out of 5 - all of which have a "warmer" display white point show it perfectly.) won't show my bleed (which leads to the conclusion: I AM crazy).

Phone screen blemish

Hello all,
After my phone got repaired 2 times for the same reason i want to know if other people experience this issue too?? It is most noticeable on black/blue screens.. Turns red/yellowish.. Now i have to send my phone for a third repair... Would it also be possible to just receive my money back?
Seems like the screen of this device is really really bad..
What turns red/yellowish? I am having my phone repaired right now cause I do see a reddish blurry dot on the screen when viewing video or black backgrounds.
Screen is on multiple spots discoloured on darker colours like black or blue. On those spots the colour is yellow/red where it should be the right colour.
I got that too, today, it weirded me out. The screen went full yellow tinted, and turning the screen off and on didn't do anything. So I restarted, but everything is fine now. But what about later ? Will it appear again ?

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