Camera rattle when off and grind when camera activated s6 edge plus - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hello... I purchased an s6 edge plus recently... I recently started to notice that it sounds as if the camera is loose (which it is). After close observation i noticed it also makes a grinding sound when the camera app is being opened! Is there a way to fix this? Why is it doing that?

gptherocker said:
Hello... I purchased an s6 edge plus recently... I recently started to notice that it sounds as if the camera is loose (which it is). After close observation i noticed it also makes a grinding sound when the camera app is being opened! Is there a way to fix this? Why is it doing that?
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Hi I also have this issue but it becomes crystal clear after that grinding sound right?

A rattle is normal, it's a free focus ring which only locks down when focusing. It should NOT make a grinding sound when opening the camera though. I had this issue on mine, took it to a Samsung repair center and they agreed there was a problem with the focus motor inside and replaced the camera module. - Mine still rattles when camera isn't open but the camera no longer grinds when opening.
Mine actually got worse over time, to the point where it would really struggle to focus at all, that's when I decided to take it to Samsung. Get it sorted before it stops altogether outside of warranty.

Related

[PROB] Touch makes ratling noise

Hey there,
My HD makes a resonating / ratling noise when I tap my finger on the camera area at the bakside.
Is someone else experiencing this too?
I tried twisting it a bit, pressing between fingers but it still resonates.
Is this perhaps the G-sensor / accelometer?
I've also noticed that, even with the stylus removed, if you hold the HD in one hand and tap it against you other hand, you can hear something move.
Now that you mention it, I guess it must be the G-sensor!
So.... is it?!
A small rattling is probably the G-sensor, my K850 makes a small noise due to it too.
It's the G Sensor. Give it a shake and you'll hear it carry on for a few seconds with your ear near the phone.
G-sensor? Not likely
I do not think so. G-sensors are solid-state devices: no moving pieces inside.
smunoz said:
I do not think so. G-sensors are solid-state devices: no moving pieces inside.
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Click to collapse
Well accelerometer then, it's definately one of the two.
Well, the sensors do have moving parts - but I was fairly sure that those are of microscopic proportions (micromachined silicon).
I would be surprised if it was that.
Perhaps there's a hidden tray inside with a ball-bearing, necessary to run "teeter"
Today the messenger from Vodafone at my house to exchange the HD.
Guess what... the new one made the same noise.
A light resonating noise at the camera area at the back.
The messenger took the new one with him and left me my old one.
Vodafone will get in touch with me he said.
Anybody else experiencing this noise here?
Rattling htc hd
Yes mine does this - I think its the camera.
Take an extreme close up and you will hear the same rattle/click noise as if something drops back in to place following the close up focus...
Rattling noise here too.
fasty said:
Well, the sensors do have moving parts - but I was fairly sure that those are of microscopic proportions (micromachined silicon).
I would be surprised if it was that.
Perhaps there's a hidden tray inside with a ball-bearing, necessary to run "teeter"
Click to expand...
Click to collapse
HA, i knew that game seemed too lifelike
It's the 3.5 mm socket for your headphones jack, was bugging me for a while and got to the bottom of it. Insert your earphones/headphones jack, noise goes away..
I think you will find that it will be the lens in the camera. As I am sure you know this is an auto focus camera and of course that will need a moving lense body. G-Sensors and accelerometers are the same thing and indeed solid state, or pretty much anyway. It is not the headphone jack and I must say...if the noise bothers you... just don't tap the camera! Simple!
Please FOR THE SAKE OF GOD does your device also make rattling noise when you tape on the camera cover ?? Please we need to know because this issue is getting annoying !!! Its been a month with HD and now I hear a rattling noise whenever i tap on the upper part of the backcover near the camera. I tried with another HD and IT DOES THE SAME THING
I emailed HTC a week ago about the problem and they responded by saying "The rattling sound shouldn't be any problem" which makes it sound like they know the Touch HD makes the rattling noise
Please could you share your experience here ?! I need to know if I have the right to return it back and ask for replacement. My BlueAngel was as solid as rock
The rattling can be annoying, but I find it's only really noticeable when the phone vibrates.
Radeon123 said:
The rattling can be annoying, but I find it's only really noticeable when the phone vibrates.
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Click to collapse
So you can also hear the rattling when u slap the backcover near the camera ? Is it a fault with the design ? Maybe the camera lens ? I can hear a similar sound when i take shots with the cam ( autofocus maybe ).
Xeon said:
So you can also hear the rattling when u slap the backcover near the camera ? Is it a fault with the design ? Maybe the camera lens ? I can hear a similar sound when i take shots with the cam ( autofocus maybe ).
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Click to collapse
I do also hear it when I take shots when the camera starts auto focusing and when lightly tapping the back cover near the camera.
My older Diamond had the same problem.
Just the crap cameras HTC uses.
Radeon123 said:
I do also hear it when I take shots when the camera starts auto focusing and when lightly tapping the back cover near the camera.
My older Diamond had the same problem.
Just the crap cameras HTC uses.
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Click to collapse
How pathetic, paying more than 1049$ for this machine and what a crappy built quality... screen bends when taping on it... backcover and usb cracking noise ( also near the volume buttons ) and now that freaking rattling noise.Absolutely crap.....
It must the mechanicals used for moving the lens during focusing.
Today I went to HTC dealer store nearby... I asked for a new device out of the box. Surprisingly, the new device also makes that rattling noise. I tend to believe it was meant to be done that way. Who knows... maybe its an option

Audible rattling when tapping on top-right of 6P?

Im getting an obvious rattling sound right around where the camera is on the 6P when I tap pretty much anywhere on the phone, front or back, doesnt matter.
I tried to pinch the top right corner between my fingers, pretty hard actually, and then tap on the phone again, and the sound ALMOST goes away. Loose component?
Anyone else have the problem?
Yeah i believe the newest update fixes rattling noises and adds band 12 for tmobile users.. battery improvements too
Sent from my SM-N920C using Tapatalk
chevycam94 said:
Im getting an obvious rattling sound right around where the camera is on the 6P when I tap pretty much anywhere on the phone, front or back, doesnt matter.
I tried to pinch the top right corner between my fingers, pretty hard actually, and then tap on the phone again, and the sound ALMOST goes away. Loose component?
Anyone else have the problem?
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Click to collapse
Same here. Used to have this issue with the N6, many said it was the OIS. Seeing as how this phone lacks OIS, perhaps its a loose component.
I'm hearing this also. I think it's the camera but mine works great no problems at all.
When I owned the iphone 5 it had the same sound and it was the camera module. So no biggie. If I get any problems with the camera I will surely ask for an warranty replacement.
Sent from my Nexus 6P using Tapatalk
Same here. Anybody tried to replace phone because of that?
I have it too. No biggie as long as it doesn't affect performance. I more worried about the pink hue on lowest brightness setting (adaptive display on)
I decided that it was so loud and obnoxious, I did an RMA on it. Replacement will be here tomorrow. Will see if the new one has the same issue. I would normally open my own phone to fix the issue myself, but with a 3/10 repairability score, Im not likely to touch it. If the second one does it, I guess I'll live with it.
My previous phones all had this except N6. All our iPhones suffer from it. Not sure what it is though
If it helps any my Galaxy s5 has this.. I noticed it after changing from a an S3 that never did, it ended up being normal on the s5, something do with camera something in there jiggles or rattles a bit.. espically if i just shake the phone i can hear it.. never had a problem tho..
I have the same noise in my 6P and I tell you what it is, is the camera auto focus let's I side hitting the body of the phone when you toss it around and when you put it on the table. It should of had more space in between the camera lens and the body of the phone. Because the lens moves when it auto focuses and any camera with auto focus will have some play when you move the phone, because if the moving parts, the space inside the phone around the camera is so o tight, it touches the body. I hope it will not damage the camera with time.
Every phone with a camera will have this. The lens needs a few mm of empty space to move back and forth to focus. It's basic optics. Nothing you can do about it.
I too have this problem. The rattling sound is loud and clear.
As few of the customers are having this issues, I believe it is a manufacturing defect. I will ask for replacement as I can not bare with such issue. Had spent huge money on phone, why should I compromise and get settle? Need Replacement.
Anyone get a replacement for this yet? Is the rattle still there?
I sent back my 1st 6P for a defect in the screen, got my new one yesterday and it's got this rattle everyone here is talking about - I don't remember my first one having this? When I squeeze with a little pressure, it goes away. I called and have a replacement coming, but with EVERYTHING else on the phone being almost perfect, it scares me if this is the normal?? If it is, I'll keep my current 6P and live with the rattle.
I'm on my third 6P now and all three have had this rattle. It's just the camera. I have a N4 in front of me which has a rattle when tapped around the camera, so did the Galaxy Nexus. I'm sure the N5 had it too. N6 didn't, maybe because it had OIS?
I'm sure it is just the camera elements. If you start the camera app and tap there the rattle is almost non existant. Probably because the autofocus is active and holding the optical elements in place.
My 6p doesn't rattle. RMA?
Rattling sound in Nexus 6P
irononreverse01 said:
My 6p doesn't rattle. RMA?
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Click to collapse
I also have this rattling sound in my Nexus 6P. I tried to investigate it (without tearing it apart) by going to ifixit. If one examines the back portion around the camera, there is a white wire that runs across almost the entire width of the phone (checkout the image here: https://d3nevzfk7ii3be.cloudfront.net/igi/ZlpUoq3OjhHJsqTo.huge). This wire, I'm not sure if it is glued to the motherboard or body and hence might be the reason behind the rattling noise. I hear this rattle when I gently tap the area around the camera or when I casually keep the phone on a hard surface (without being extremely gentle about it which I believe no one is).
If this wire is lose ( not carefully attached to the metal cover which holds the 3.5mm headphone jack and the front camera ), you might hear it bounce against the metal.
This isn't a problem. I have in my desk my 6P, a OnePlus One, a Nexus 4, an original Moto G and a Nexus 7 2013 and they all do the exact same rattle when I tap them near the camera. The rattles ceases or decreases when I open the camera app and the devices' cameras focus.
Edit: https://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA141722
http://www.samsung.com/ie/support/skp/faq/1053560
I'm pretty sure the camera makes this sound. I've had 2 6P's and they both made this noise when I either tapped on the phone or go to put it down on a table.

Hey. I just got a galaxy note 4. And camera makes noise

Hey I just a galaxy note 4. The camera is making buzzing noises some times. I've seen different thing's about it. Some say it's the ois and some say it's just the lense motor since this lense moves around . Doesn't do it every time. Just some. It doest cause problems usually. And if it does I can reset the app and it fixe's it. So just wondering if I need to be worried about it.
I don't know if the camera should make that much audible noise.
Even if you're not having any issues with it, I'd still have it checked out if it's under warranty. Better safe than sorry.
-RFB

Galaxy s7 EDGE clicking noise

Hello everyone,
Recently my friend had my galaxy s7 Edge in her hands and sadly dropped it. The phone was just 5-10cm over the table and it is a soft wooden table so it was no drama, no signs of any damage on the phone, but i noticed that after the drop if i shuffle my phone i hear a little clicking noise, like something is moving a bit in it.
I am just curious if i should be worried, and maybe send it back to where i bought it for the warrant (they will not know that it dropped because there is absolutely no signs of it). What do you think is there a chanse that it will cause some troubles, or not. I think that it is just some little parts which got out of its " secure housing" / fastener.
Aditionnaly to mention today i had a random shut down off the phone. I do not know if it has something to do with it, i think not but who knows. It is already 4-5 days since the incident and the phone did shut down a few minutes ago, i just saw that it was off, and after holding the power + volume down combination it turned on again without any issues. Also everything works just fine like the first day.
Shuffle? Do you mean it rattles a little if you shake it next to your ear? If so I'm sorry to say it but the components in this thing are so small and delicate, and with such small tolerance levels, that it needs to be investigated. Also, there is no room inside, I'm curious what is actually rattling. That's certainly my view anyway. Hope you get it sorted.
As for the random shutdown, it's happening to quite a few people (there is a thread on it). It's likely a software problem that will be fixed and not related.
Your rattle could very well be the OIS (optical image stabilizer) in your rear camera, similar to some people had on their Galaxy S6 Edge (like me). If you turn on your camera and make it focus, the "rattle" should technically be gone.
A thread on the GS6E:
http://forum.xda-developers.com/galaxy-s6-edge/help/s6-edge-rattle-t3077505
From Samsung website:
http://www.samsung.com/ie/support/skp/faq/1053560
@Beefheart Yes it is a rattle sound, and thank you for your reply regarding the random shut down, now i feel better
jproy12 said:
Your rattle could very well be the OIS (optical image stabilizer) in your rear camera, similar to some people had on their Galaxy S6 Edge (like me). If you turn on your camera and make it focus, the "rattle" should technically be gone.
A thread on the GS6E:
http://forum.xda-developers.com/galaxy-s6-edge/help/s6-edge-rattle-t3077505
From Samsung website:
http://www.samsung.com/ie/support/skp/faq/1053560
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Click to collapse
Thank you my friend, you made me also feel better, it was actually the camera, which i did not noticed earlier. I have tried now turning on the video recording, and the rattle is not there if it is on
jproy12 said:
Your rattle could very well be the OIS (optical image stabilizer) in your rear camera, similar to some people had on their Galaxy S6 Edge (like me). If you turn on your camera and make it focus, the "rattle" should technically be gone.
A thread on the GS6E:
http://forum.xda-developers.com/galaxy-s6-edge/help/s6-edge-rattle-t3077505
From Samsung website:
http://www.samsung.com/ie/support/skp/faq/1053560
Click to expand...
Click to collapse
+1,
No rattle on mine.
Rattling noise from Samsung s7 edge
I accidently dropped my Samsung s7 edge and now a rattling noise such as clicking noise
is coming from the upper side of my phone somewhere near the camera side. The camera is working fine so does its related features however I need to if I am to worry for this noise
---------- Post added at 02:16 PM ---------- Previous post was at 02:11 PM ----------
Safi_Ullah said:
I accidently dropped my Samsung s7 edge and now a rattling noise such as clicking noise
is coming from the upper side of my phone somewhere near the camera side. The camera is working fine so does its related features however I need to if I am to worry for this noise
Click to expand...
Click to collapse
I tried the focusing thing u said but it only reduces it greatly for a significant period of time

Build Quility Issue Nexus 6P

Dear All,
I would like to have your Opinion on the Following.
I believe my Phone has bad build quality. Google say this is normal and they will not exchange it.
I would like the opinion of the community on the following topic.
I*have encountered 2 problems with my Nexus 6P:*
Problem 1: clicking sound coming from camera if dropped lightly on bed or sofa, or if shaken (most likely inferior camera module) sound might come from autofocus but persists if camera is on.
Problem 2: Creeking sound and noticeable give and bending if pressure is applied to back panel, just underneath the fingerprint scanner. This I can tolerate from a plastic phone but not from a 699€ device. most likely the adhesive is applied badly and the creaking sound happens when the backplate of the phone springs back into place.
Admittedly minor complaints but still substantial build quality issues.
I created a youtube Video to illustrate my complaint but I can not post this yet as I am a new user. ***tu.be/f0Kf13dECFI
I dont have any of those, and i agree, even tho its really minor problems, its sad if google dont want to exchange
feis said:
I dont have any of those, and i agree, even tho its really minor problems, its sad if google dont want to exchange
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Click to collapse
Indeed Google not cool
Almost every phone has this tickling sound coming from camera. Try it your self, hit soft with your hands your phone near camera when device locked and also try that when trying to focus in camera app, then this sound stops. It's because camera sensor.
zapee995 said:
Almost every phone has this tickling sound coming from camera. Try it your self, hit soft with your hands your phone near camera when device locked and also try that when trying to focus in camera app, then this sound stops. It's because camera sensor.
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Click to collapse
I agree that most phones have this rattle, however with mine it seems to be getting worse, I have tried it with the camera on and it still makes the noise. I have talked to google about it and they say it is the gyroscope and that this is normal. However if it is normal why do other phones not make this sound.
Anyway the bigger Issue is the bad quality of the adhesive in the back panel. The creeking sound is disturbing as it always happens even if I am only holding it in my hand. One day this thing will just fall apart.

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