Low Call Microphone Volume via Bluetooth - Nexus 6P Q&A, Help & Troubleshooting

Hello all, I'm not sure if this is a known issue, I did see one post with someone having issues but not sure if it is directly related:
I've tried a couple of different bluetooth earbuds with the 6P, the Motorola Moto Buds, and now the Taotronics Wireless magnetic earbuds. I also do phone calls via my car's bluetooth connection (Subaru Legacy 2015). In both cases, people I'm talking to on a call always have a hard time hearing me. I tried calling myself and leaving a voicemail to listen to it and sure enough any time I leave myself a voicemail from a bluetooth connected device, the volume is low compared to voicemails that others leave me, or voicemails I leave myself via the handset mic (not speakerphone).
I can hear the other party fine.
I'm not sure if the issue is just that I haven't found a good bluetooth device yet, or if this is an issue with the 6P, or an issue with android in general? The product reviews I've read for both bluetooth earbuds have said that the call quality is clear both ways, so... ?
Running Nougat 7.0, but the issue was there on Marshmallow as well...

I don't want to open a new thread, since I have a similar problem. The only difference is that I think the mic volume is low in all aspects of the phone (calls, audio recording, video recording).
I've tried using the EX Kernel manager to enhance microphone gain, but it doesn't work.
Btw I'm using Viper4android soundmod, maybe it has something to do with this?

This is one of the issues that some N6P is know to have. Mine is unusable with Bluetooth or using the aux in my car. And most of the time when on calls the other person says he hears his own voice echoing back. Tries all the recommended software fixes none really fixed it. The best one is the build prop fix.
Im in the process of getting it repaired/replaced by Hauwei. Hope this will fix it .
Sent from my Nexus 6P using XDA-Developers mobile app

spjetrovic said:
This is one of the issues that some N6P is know to have. Mine is unusable with Bluetooth or using the aux in my car. And most of the time when on calls the other person says he hears his own voice echoing back. Tries all the recommended software fixes none really fixed it. The best one is the build prop fix.
Im in the process of getting it repaired/replaced by Hauwei. Hope this will fix it .
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Did they replace the device? If so, was it a new phone, or refurbished?

HikingMoose said:
Did they replace the device? If so, was it a new phone, or refurbished?
Click to expand...
Click to collapse
Yes,New.
Sent from my Pixel XL using XDA-Developers mobile app

spjetrovic said:
Yes,New.
Sent from my Pixel XL using XDA-Developers mobile app
Click to expand...
Click to collapse
Was it a warranty claim through google, or an extended warranty claim through assurant (I have the extended warranty and my phone is beyond it's manufacturer's warranty). So I don't know if it's handled the same way.

HikingMoose said:
Was it a warranty claim through google, or an extended warranty claim through assurant (I have the extended warranty and my phone is beyond it's manufacturer's warranty). So I don't know if it's handled the same way.
Click to expand...
Click to collapse
It was thru Huawei under warranty.
Sent from my Pixel XL using XDA-Developers mobile app

spjetrovic said:
It was thru Huawei under warranty.
Sent from my Pixel XL using XDA-Developers mobile app
Click to expand...
Click to collapse
Return it. Your noise cancelling or mic are defective.

therock3181 said:
Return it. Your noise cancelling or mic are defective.
Click to expand...
Click to collapse
I think you got the wrong person.
Sent from my Pixel XL using XDA-Developers mobile app

pchoi94 said:
Hello all, I'm not sure if this is a known issue, I did see one post with someone having issues but not sure if it is directly related:
I've tried a couple of different bluetooth earbuds with the 6P, the Motorola Moto Buds, and now the Taotronics Wireless magnetic earbuds. I also do phone calls via my car's bluetooth connection (Subaru Legacy 2015). In both cases, people I'm talking to on a call always have a hard time hearing me. I tried calling myself and leaving a voicemail to listen to it and sure enough any time I leave myself a voicemail from a bluetooth connected device, the volume is low compared to voicemails that others leave me, or voicemails I leave myself via the handset mic (not speakerphone).
I can hear the other party fine.
I'm not sure if the issue is just that I haven't found a good bluetooth device yet, or if this is an issue with the 6P, or an issue with android in general? The product reviews I've read for both bluetooth earbuds have said that the call quality is clear both ways, so... ?
Running Nougat 7.0, but the issue was there on Marshmallow as well...
Click to expand...
Click to collapse
Do they care if you have a little screen damage if they don't I will RMA mine

Related

Handsfree (cabled) problem with nexus 4

Hi all,
Got my nexus 4 last week - very impressed with it (then again (as my username says) i came from Sony X10/Arc land so a big improvement was easy!)
Having problems using handsfree on the phone - i'm using my existing handsfree cabled (3 bands on connector).
If i plug in the headset before making a call and dial someone, the call instantly ends and goes to google now
If i make the call and then plug in the headset, the quality is genuinely terrible.
Anyone else have any experience with this? Call quality without handsfree is genuinely perfect...
Ta in advance.
I am also unable to use my sony headset with n4 and was searching for problem.
whenever I connect it opens googles now and sound quality is clear only if I keep the button pressed on my headset. Can you check if the same case?
I am finding someone with same situation. I want to know if this is problem with sony n4 match up?
Hi Ksavai,
Thanks for the response. I don't have the headset with me now but will check later...
I also have a sony headset (MH-500) so maybe should test with another. Would like to know that no one else has this problem though before i spend money on another brand/model!
ksavai said:
I am also unable to use my sony headset with n4 and was searching for problem.
whenever I connect it opens googles now and sound quality is clear only if I keep the button pressed on my headset. Can you check if the same case?
I am finding someone with same situation. I want to know if this is problem with sony n4 match up?
Click to expand...
Click to collapse
Checked my phone tonight.
With the sony mh-500 headset, i now get volume through the earphones ok but the audio level is very low; when i press the handsfree button the audio level increases dramatically.
Really is a crazy problem!
irl_x10_user said:
Hi Ksavai,
Thanks for the response. I don't have the headset with me now but will check later...
I also have a sony headset (MH-500) so maybe should test with another. Would like to know that no one else has this problem though before i spend money on another brand/model!
Click to expand...
Click to collapse
Samsung headsfree have same problem.
Do anyone knows which one works?
Sent from my Nexus 4 using Tapatalk 2
Hey,
Is this just a problem for some users? I would imagine that it would be a much more reported problem if it was the case with every phone. Or maybe everyone else is a blue-tooth-er
ksavai said:
Samsung headsfree have same problem.
Do anyone knows which one works?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
There are only us 2 makes me think that way too hopefully not
Sent from my Nexus 4 using Tapatalk 2
I am having the same problem with samsung handsfree. Actually I tried two sets. One had this issue and the other one just didnt work.
Is there a list of tested handsfree headsets?
After lots of searching I found out headset prior to 2011 won't work as it was different standard now it is updated standard. (I forgot the name but if you are interested I can look that up for you)
Newer galaxy s2 onwards or 2012 and later will work.
Newer one comes with grey or white circles on on pin while older ones have black.
Sent from my Nexus 4 using Tapatalk 2
ksavai said:
After lots of searching I found out headset prior to 2011 won't work as it was different standard now it is updated standard. (I forgot the name but if you are interested I can look that up for you)
Newer galaxy s2 onwards or 2012 and later will work.
Newer one comes with grey or white circles on on pin while older ones have black.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I 've read about a ctia standard, but none of the products in eshops says whether they are compliant or not. There are also headsets with green circles in the pin...
I guess I should look for sony and iPhone compatible headsets.
2012 Sony line up was compatible
Sent from my Nexus 4 using Tapatalk 2
I was having the same issue and I found this: https://code.google.com/p/android/issues/detail?id=41860 I've used three different headsets: Samsung, Skullcandy, iPod headphones (newer model and the low mic problem persists throughout all of them).

Sound crackling/distortion with certain headphones?

For detailed information about the problem see: http://www.jensign.com/S4Distortion/
The issue is CONFIRMED FIXED with I9505XXUBMEA firmware. I expect future updates for other regions should have this fix.
ORIGINAL POST:
Anyone having issues with audio crackling/distortion when using headphones?
It seems with audio volume above 50% using UE600 headphones i get crackling/distortion(usually on bass) that gets worse as i increase volume. I've read other reports of similar audio issues with decent head phones but not sure what the issue is.
I tried stock, cx-270 and koss headphones but they don't display the issue.
trza2k said:
Anyone having issues with audio crackling/distortion when using headphones?
It seems with audio volume above 50% using UE600 headphones i get crackling/distortion thats gets worse as i increase volume. I've read other reports of similar audio issues with decent headhpones but not sure what the issue is.
I tried stock, cx-270 and koss headphones but they don't display the issue.
Click to expand...
Click to collapse
try the headphones on another device to make sure the headphones arent blown
fade2green514 said:
try the headphones on another device to make sure the headphones arent blown
Click to expand...
Click to collapse
I've tried the UE600 on a SGS2 and notebook so far and no crackling/distortion.
trza2k said:
Anyone having issues with audio crackling/distortion when using headphones?
It seems with audio volume above 50% using UE600 headphones i get crackling/distortion thats gets worse as i increase volume. I've read other reports of similar audio issues with decent headhpones but not sure what the issue is.
I tried stock, cx-270 and koss headphones but they don't display the issue.
Click to expand...
Click to collapse
Which s4 do you have? qualcomm chip or wolfson chip?
tvp480 said:
Which s4 do you have? qualcomm chip or wolfson chip?
Click to expand...
Click to collapse
I have a i9505 s4, so assume qualcomm.
trza2k said:
I have a i9505 s4, so assume qualcomm.
Click to expand...
Click to collapse
maybe you should check out HTC ONE forum, since they have the same chip. Havent been back there, so im not sure if they have a fix for it.
So far i've read 3 people have confirmed crackling issues that are bad enough that you cannot listen to music.
Details:
JVC FXZ100 and UE 600 headphones have issues with crackling relating to bass.
stock, cx-270, re0, koss pathfinder, sennheiser ie8 and CX-500 appear to have no crackling.
My UE600 crackles at volumes 10 and above.
---------- Post added at 04:46 AM ---------- Previous post was at 04:07 AM ----------
I was thinking this is an issue with low impedance headphones?
The UE600 is 13ohms which is pretty low. JVC's is 16ohms.
EDIT: But the CX-270 is 16ohms as well. Very strange.
I did some more testing at a local store, and found one unit that distorts heavily above volume 7 and another that does not distort at all even at 15!
so I went to do a 1 to 1 exchange but unfortunately the new unit I got distorted at volume 7 too! and it was much noisier. So in the end I decided against exchanging.
It's a frustrating problem though.
Ive got exact same problem using cx300 mII's. Stock buds are fine tho. Just out of curiosity what firmware you running, im on mdd.
Sent from my GT-I9505 using xda premium
Mine is on MDE.
I wonder if this issue could be addressed in software? If it's a hardware issue I have little hopes of it being solved I guess...
Im thinking it might be seeing as our firmwares are close together. I hope so cos I use it for music more than anything else.
Sent from my GT-I9505 using xda premium
I don't know... but seeing that it happens only on certain IEMs, it might be a hardware issue after all...
I posted this issue over here: http://forums.hardwarezone.com.sg/s...ackling-higher-volumes-galaxy-s4-4199380.html
And it seems that the Shure SE425 and the Sony MDR-EX300 suffers the same issue too.
I just found out this problem! xxxk! seriously, this is not acceptable for a flagship smartphone. xxxt like this should not happen! It's crackling heavily on my UE600 and Sony XBA2VP. Its ok with the stock headphones and also my wife's UE200.
For those with the problem, can you try one of the following:
1. Go to SoundAlive, select Custom EQ and turn 1Hz, 100Hz, 450Hz down all the day.
2. Turn on Flight Mode.
With either one of these options on, do you experience less crackling?
Thanks!
BTW can you guys contact Samsung to get them to investigate the issue? I emailed them but they kinda snubbed it off as a third-party issue.
Seems to be more when I crank the bass. I dont know how yours sounds but mines almost as tho its the jack connection. Dont know if this is relevant but looking at the earphone connector, the samsung ones have 3 bands round the jack the sennheisers have only 2. Can anyone with the crackle just check how many bands the offending earphones have round the connector.
Edit. Think I might be onto something here. Just tested my sons, there only cheapos but theyve got 3 bands, didnt crackle one bit at full volume with full bass.
Sent from my GT-I9505 using xda premium
Mine is 2 bands. But unfortunately, I don't think that is the case, 'cos I tried with a 3.5mm extension (3 bands) and the crackle still happens.
I think it has to do with the sensitivity of our 'better' earphones--perhaps they are better at detecting the noise at low frequency levels. Strangely enough, sometimes when I plug in my earphones I don't get any distortion at all. Could be numerous factors in play.
Bugger!!! As long as its not a faulty hardware problem im hoping itll be sortable.
Sent from my GT-I9505 using xda premium
In the meantime could you send an email blast to Samsung Support about this issue? There is only so much I can do to bring this matter to their attention, and for now they don't seem to take me seriously or think it's just an isolated problem. Would be great if people could spread the word about this issue so that they'll be more inclined to fix it...

Generic & Nokia earphones have voice cancellation! Hayyyylppp

No need to tell you guys about what rom kernel mod I'm using since I tested it on an unmodified Galaxy Y and it has the same results. And I don't know where to post this.
Please help me guys. So I bought a cheap generic low quality made-in-China earphones from the nearest mall. We're poor (kinda) and we really don't like to spend big amounts of money for these accessories. But seriously, I won't buy an earphone even more expensive than my device.
I brought it home and listened to some music. Voices were cancelled, like I can only hear the chorus and other sounds which are frequency related (maybe). I tried listening to a song made in 2008 and it was fine, I just had to increase the volume.
Then I discovered this secret button (lol) which was in the middle of it. I pressed it while listening to music and guess what. It now plays normally. I released my finger and it went back to voice cancellation. So literally, I have to press that button for 3-5 minutes when I want to listen to a song. I returned to the mall and asked for a replacement, said what my problem is, and they gave me a Nokia one. Sure the name is pretty reliable even though it's pretty old. Haha.
I listened to music while on the mall, I thought it was fine now and I hear everything cause it was just noisy there, I didn't notice that it had the same button (actually it's a button for skipping track, if plugged into Nokia phones). I brought it home, and I realized it was the same. I tried it on my brother's phone (Galaxy Y) and it was the same. I tried it on my sister's Nokia phone and it was working perfectly.
Now, my question is, how do I disable this? It seems to react that way when it's plugged into an Android device. Are there any workarounds?
Any suggestion is highly appreciated!
Sent from my Nexus 7 using xda app-developers app
Update :
I experimented with the jack, I kinda loosened it a little bit, I think I found a point where it plays the music normally. So it works half plugged. Is there something I'm missing? :S
Sent from my Nexus 7 using xda app-developers app
We don't even know which Nokia earphones you're talking about....
Sent from my Nexus 4 using Tapatalk 2
Azure Dragon said:
Update :
I experimented with the jack, I kinda loosened it a little bit, I think I found a point where it plays the music normally. So it works half plugged. Is there something I'm missing? :S
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
you could just go get a refund and buy a plantronics m50 bluetooth headset, i got mine for about £35/$53 no connection issues, no plug compatibility problems and wireless. now even works with "google now" (press ear button and speak to google from headset) as well as streaming music
scream4cheese said:
We don't even know which Nokia earphones you're talking about....
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Hmm..it doesn't stand for a model name but I think its model is WH-102.
chismay said:
you could just go get a refund and buy a plantronics m50 bluetooth headset, i got mine for about £35/$53 no connection issues, no plug compatibility problems and wireless. now even works with "google now" (press ear button and speak to google from headset) as well as streaming music
Click to expand...
Click to collapse
Erm..I don't actually like a bluetooth headset since first of all I need to have my bluetooth on all the time, so it drains battery. Secondly it's only on one ear, I can't stand that. Is there a bluetooth headset that has both and is totally wireless?
Azure Dragon said:
Hmm..it doesn't stand for a model name but I think its model is WH-102.
Erm..I don't actually like a bluetooth headset since first of all I need to have my bluetooth on all the time, so it drains battery. Secondly it's only on one ear, I can't stand that. Is there a bluetooth headset that has both and is totally wireless?
Click to expand...
Click to collapse
Yes there are Bluetooth headesets with two ear pieces. I'm using the LG HBS-700 on my Nexus 4.
Sent from my Nexus 4 using Tapatalk 2
Azure Dragon said:
Hmm..it doesn't stand for a model name but I think its model is WH-102.
Erm..I don't actually like a bluetooth headset since first of all I need to have my bluetooth on all the time, so it drains battery. Secondly it's only on one ear, I can't stand that. Is there a bluetooth headset that has both and is totally wireless?
Click to expand...
Click to collapse
yeah you can get bluetooth set with both ears, just search stereo bluetooth headset, i would definitively go with plantronics.
the brilliant thing is after setting up "bluetooth launch" with the tab in my backpack i can still ask google now questions without getting off my bike via wireless.
"play music"
"whats the weather like today"
"navigate to *****"
scream4cheese said:
Yes there are Bluetooth headesets with two ear pieces. I'm using the LG HBS-700 on my Nexus 4.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
chismay said:
yeah you can get bluetooth set with both ears, just search stereo bluetooth headset, i would definitively go with plantronics.
the brilliant thing is after setting up "bluetooth launch" with the tab in my backpack i can still ask google now questions without getting off my bike via wireless.
"play music"
"whats the weather like today"
"navigate to *****"
Click to expand...
Click to collapse
Okay guys thanks, I'll just give this to my sister.
I'll be going to the supermalls and find what you guys are talking about. I think LG is the most probable that I can find here. I want a cheap one for its function range though. Haha.

Bad sound on Note 4

It seems like the sound on the Note 4 has some dynamic EQ or compression going on, always trying to balance out the volume of the sound. Whenever I'm listening to a track that lacks bass for the first few measures - the song will be really loud, and then when the bass and drums come in, the song will abruptly go to half, and pretty much poorly adjust itself to the music.
It sounds awful. Is there any way to turn this effect off?
Are you using the default music player? Try to check in music player settings- uncheck smart volume
Sent from my SM-N910C using Tapatalk
iznee said:
Are you using the default music player? Try to check in music player settings- uncheck smart volume
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
I'm using Subsonic, which doesn't really have any settings that effect the sound. I tried Google Play Music and seeing if Adapt sound was on, and it wasn't, so I'm not sure what's going on. I'm going to see if maybe my cables are going faulty or something. I might post a sample that demonstrates clearly what I'm hearing so others could pitch in. I'm an audiophile so I'm *really* picky about sound - the normal listener likely wouldn't notice what I'm talking about, but someone who's keen on audio knows exactly this effect and knows it's often turned on where it shouldn't be (like in many AVR setups).
I'm still experiencing this issue and can't find a solution. If I use the provided handset, the connection and sound seems perfect. But if I connect my phone to certain speakers using any old AUX cable, the sound volumes fluctuate and one of the channels seems to drop out depending on how the cord fits in.
My Exynos sounds good with Shures and DFX Player
t1337dude said:
I'm still experiencing this issue and can't find a solution. If I use the provided handset, the connection and sound seems perfect. But if I connect my phone to certain speakers using any old AUX cable, the sound volumes fluctuate and one of the channels seems to drop out depending on how the cord fits in.
Click to expand...
Click to collapse
Maybe try a new aux cable to see if that's the problem?
sefrcoko said:
Maybe try a new aux cable to see if that's the problem?
Click to expand...
Click to collapse
I've tried 3 different aux cables, which work perfect for everything else, and I don't honestly see how another aux cord will fix anything. I'm pretty sure it's not the cord - aux cables aren't typically unreliable anyways. I think it's a poor analog "handshake" between my Note 4 and my A5's. If I plug any other phone into my A5's, or my computer, they sound great. And if I plug my phone into my receiver or the provided handset, it sounds just fine too. It's specifically when I connect my A5's to my Note 4 when it doesn't work fully.
The only new type of aux cord I would consider is one that's similar to the cord on my handset (3-ringed instead of 2). Do they make 3-ringed aux cords? That's the only thing I can imagine helping.
This dude is describing the problem I'm experiencing, but with his Note 3.
After trying the note 4 about 3 weeks...I had Xperia s before but even the time gone Sony the best of sound tech ..I installed today Walkman player ported from the new Z3 the sound get more better...try that app
As much as I hate to say it, the sound quality on note 4 is inferior to iPhone, Experia and HTC.
I have tried several scenarios and have always come to the same conclusion.
Sent from my SM-N910G using XDA Free mobile app
Im using Noozxoide EIZO and I like quality
Sent from my SM-N910T using XDA Free mobile app
I dont own a note 4..but i try to buy one.. I have a note 2..with stock kernel and power amp from the store.. And my lovely dr beats monter headset.. Bass is amazing crisp.
I heard also that it may be the snapdragon that has worse audio chip.. Exynos has the wolfon dac.. Its quite damn good.
Sent from my HUAWEI G700-U10 using XDA Free mobile app
I think I have to take my phone back. My problem with doing this is that the problem seems intermittent and I might have trouble convincing the people at Sprint that I need a new phone. I think this because last time I had problems with my G3, despite me being able to reproduce the problem in front of the assistant, he basically brushed me aside as if it was unimportant and as if I should just buy their crappy overpriced headphones because they just so happen to work perfectly with the phone.
I don't get why my smartphone experience has been so poor when it comes to my speaker listening. My old crappy HTC 3D Evo worked perfectly for speaking listening (and that's a out it), but my G3 and Note 4 had been pretty weak.
Even if I did manage to convince the techies at Sprint that there's something wrong with my phone, aren't they just going to give me a refurbished phone that may not necessarily be brand new? The idea of that irks me. I'm also worried they'd charge me a deductible or something - even though I'm having a legit issue with my phone.

Call Quality Still Sucks with Replacement Phone

I have read a few post on bad call quality with the 6P and for me it is a killer since I talk about 2500 min per month. My issue people still say I sound muffled...
- Have a rooted 6P using Pure Nexus
- Running EX kernel
- Performed the build.prop tweak many have posted about cancel noise cancellation
- Recently Google sent me a replacement phone but still same issues with it. Same complaint
- I am with Verizon
- Have great LTE connection full bars
- Use a BT 95% time Bose Bt2 and I bought a new Plantronic BT high-end headset and same issue
- v6.0.1_r10 and build MMB29T
I have come to conclusion that it is not the phone anymore think it is an issue with Google. Just looking see if others have the same and or found a real solution....although I don't think this is really one...??..??
best sound quality Ive ever had in a phone.
LTE means nothing when it comes to voice (unless it's a data call). So full bars doesnt mean anything...
Perhaps it's all that tinkering you did to the device. I would suggest not messing with the stock device and using it as they intended, then complain.
I noticed some issues with Bluetooth headsets between the three I use but the device alone no complaints
Sent from my Nexus 6P using Tapatalk

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