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OK, it finally happened....
I got myself into a bind and need some help if possible.
Something on my device is causing an incompatibility with ActiveSync. My PC recognizes my device, but ActiveSync won't connect - even as a guest.
I went through all the troubleshooting steps for ActiveSync, including turning off my firewall, un/reinstalling, and everything else I could think of.
Then I finally hard reset. That worked, but a restore from my last backup brought the problem right back.
I'm going to be going through everything I have installed to try to locate the source of the problem, but thought I'd ask to see if anyone might have an idea of where I should look.
Any help would be greatly appreciated.
hey mine did the same, what did you install and we can cross refrance it and see if we can solve it, i had to hard re set too and it works now, but im dreading putting all my software back on it for it to do it again.
any 1 else had this problem or found out what causes it to lose its active sych??
Not sure if I'm the only one, and if I am that really sucks, but I got tired of waiting for the OTA and decided to install the update via the fastboot method, unlocked my bootloader installed without a problem.
However the issue now seems to stem from transferring media files to my tablet, which I never had a problem doing, a pop up window will tell me that android.media.storage has stopped, giving me an option to report and to simply tap okay.
Not sure reporting ever does anything, and if it does I've never seen it change a single thing at all, but after I tap okay or send the report, any files transferring will just exit out, then if I unplug my usb and plug it back in, it doesn't seem to recognize the tablet at all.
I've so far remedied this, not sure if it's a permanent fix or temporary, by going into settings>apps>all, then from there tapping the app, clearing data and cache, restarting my tablet with a hard reset and it seems to be working for the moment.
However transferring files since the update are sluggish at best, and taking a 356MB folder of images used to take maybe a few minutes, 5 or 7 at the most, now it's hanging there at times with the transfer time increasing.
As a matter of fact I'm transferring said 356MB folder right now and it's stuck at 10 minutes to finish and hasn't moved for about 10 minutes.
If anybody else is having these problems, can you suggest ways you've fixed it? Or do I simply need to either do a factory reset or straight up flash it again to fix the problem?
Also, I made another article detailing my problems with updating, which I've since fixed obviously, but Recovery Mode isn't anywhere to be found, I do the regular method and before it showed the android with the red triangle and below him it would say no command, now it just shows the android with the same triangle with no wording underneath at all.
I've also re-downloaded the official factory image 4.4 from google's developer site and tried to manually flash recovery onto it, and it says that it succeeded but then when it goes back to fastboot and I choose recovery it loads then shows me the android with the red triangle.
I've even tried downgrading back to 4.3 but it tells me during the rewrite of the bootloader that there's a signature mismatch.
In addition, this should be the last revision to my issue, I've even tried re-flashing 4.4 and now that's kicking back an error saying there's a signature mismatch, so I can't go into recovery, I can't downgrade, I can't flash a recovery image to my tablet, I think I screwed up in ever updating to 4.4.
Im having the same problem with Media Storage when transferring pictures via Android File Transfer on Mac, tried it on Windows also, same problem.
It happens with my Nexus 4 on KitKat also!!
I still havent found a way to fix it, did you (OP) ever find a fix?
Cheers
Stewart
StuMcBill said:
Im having the same problem with Media Storage when transferring pictures via Android File Transfer on Mac, tried it on Windows also, same problem.
It happens with my Nexus 4 on KitKat also!!
I still havent found a way to fix it, did you (OP) ever find a fix?
Cheers
Stewart
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Nope no fix yet, I haven't tried transferring a large number of files since, oddly enough, I finally did get the OTA update and it installed 4.4 again.
It didn't take long and the file size was puny, only about 32MB, I assume it installed what was missing, but I haven't noticed anything out of the ordinary since the official updated kicked in.
Yeah I have the latest OTA also, but I am still having the same issue!!
StuMcBill said:
Yeah I have the latest OTA also, but I am still having the same issue!!
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Not really sure why it's different for you, like I said I got tired of waiting for the OTA and manually flashed the factory image, that's when the problems started, but after a few days I got a notification that the new update was ready which really confused me.
But I installed the downloaded update without a hitch, booted like normal and I just finished transferring a 100MB folder of images to my N7 without an error popping up on my tablet saying something crashed, so I can only assume for the moment until I transfer a larger folder, that the DL'd update fixed the problem.
I've also heard people flashing it again, or side loading it, or even a factory reset would fix the problem, but there weren't many replies as to this actually fixing the data transfer problem.
Problem with downloading ota update kitkat 4.4
I have stock rom and waited for the ota update. It came this morning and while downloading twice the verification failed.i rebooted and the screen came up download failed and had a retry button which i tried to activate and does nothing, The screen has been stuck on the return download for over 12 hours. My wifi connection is strong. Any ideas?
manow91 said:
I have stock rom and waited for the ota update. It came this morning and while downloading twice the verification failed.i rebooted and the screen came up download failed and had a retry button which i tried to activate and does nothing, The screen has been stuck on the return download for over 12 hours. My wifi connection is strong. Any ideas?
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Take anything I say with a grain of salt as I'm not the greatest guy to ask for help, I only really ask questions here and I'm just going to suggest what to do, if you do it is up to you and I take no responsibility for your device having further issues.
1. Hard reset your device and upon it rebooting, check for the update again and try downloading it again
2. If that doesn't work then back up your data
3. After backing up your data do a factory reset on your device and once you've booted back up to Android, check for the update again and install
4. If that doesn't work, I'm not sure what else to suggest, this is what I would do to try and fix the problem, but for my situation it was unique in that I tried fixing it various ways that seemed to make it worse before it got somehow better.
I hope issuing a factory reset works for you, if not then that hard reset does when you try to redownload the update.
JohnathanKatz said:
Take anything I say with a grain of salt as I'm not the greatest guy to ask for help, I only really ask questions here and I'm just going to suggest what to do, if you do it is up to you and I take no responsibility for your device having further issues.
1. Hard reset your device and upon it rebooting, check for the update again and try downloading it again
2. If that doesn't work then back up your data
3. After backing up your data do a factory reset on your device and once you've booted back up to Android, check for the update again and install
4. If that doesn't work, I'm not sure what else to suggest, this is what I would do to try and fix the problem, but for my situation it was unique in that I tried fixing it various ways that seemed to make it worse before it got somehow better.
I hope issuing a factory reset works for you, if not then that hard reset does when you try to redownload the update.
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Thanks for your reply back. Yep i also thought of the same 4 step solution as yourself but i also heard from 2 people that had the same thing happen to them and they thought it could be a goggle server problem, So i am going to wait to see if it sorts itself out over the next few days
manow91 said:
Thanks for your reply back. Yep i also thought of the same 4 step solution as yourself but i also heard from 2 people that had the same thing happen to them and they thought it could be a goggle server problem, So i am going to wait to see if it sorts itself out over the next few days
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That could be too, just thought I'd take a shot, hope it works out for you.:good:
So, I have gotten myself in a bit of a pickle I however think I can get out of it by sideloading using EXT. SD, Im not sure what to flash to solve the dillemma however. So this is the situation. I have a (had) a rooted Galaxy s4 (sgh-i337 ucufnc1) with 4.4.2 android. It had safestrap installed and back ups of everything else in sd card and other locations just in case. The phone was acting buggy, so I formatted the phone with safestrap, the problem persisted, ill get into the issue a bit further down. So I booted back into safestrap, and did a complete wipe, however my sd card must've bumped out, because it didnt delete any media files or so it said, and then after the wipe it crashed. and refuses to boot into safestrap or even past the splash logo. I can get into download mode, but usb debugging isnt on anymore since i wiped it, I can get into the other mode as well ( cant for the life of me remember the name of it atm although i use it frequently) with some luck. I also happen to have all .md5 files from a backup i did about 4 months ago in tact, I cannot for the life of me get them to convert properly to apply them to the phone without safestrap however, if anyone has any insight to this please let me know also.
I can/will list any other information I have if anyone needs it, and if anyone can help it would safe a life!
The reason i reformatted it to begin with, was because media would stall, and when i plugged in the audio jack it'd freeze the entire app using it, then the whole phone would freeze. I believe it was due to lucky patcher but im unsure. The issue began when I altered the auto update file, and even after i rectified it, it persisted. At this time i have a phone soft bricked because it didnt delete all the media files and I assume something bugged onto the kernel image but Im not sure. If I can simply try to restore it to stock kernel then im fine with that.
Ghujii said:
So, I have gotten myself in a bit of a pickle I however think I can get out of it by sideloading using EXT. SD, Im not sure what to flash to solve the dillemma however. So this is the situation. I have a (had) a rooted Galaxy s4 (sgh-i337 ucufnc1) with 4.4.2 android. It had safestrap installed and back ups of everything else in sd card and other locations just in case. The phone was acting buggy, so I formatted the phone with safestrap, the problem persisted, ill get into the issue a bit further down. So I booted back into safestrap, and did a complete wipe, however my sd card must've bumped out, because it didnt delete any media files or so it said, and then after the wipe it crashed. and refuses to boot into safestrap or even past the splash logo. I can get into download mode, but usb debugging isnt on anymore since i wiped it, I can get into the other mode as well ( cant for the life of me remember the name of it atm although i use it frequently) with some luck. I also happen to have all .md5 files from a backup i did about 4 months ago in tact, I cannot for the life of me get them to convert properly to apply them to the phone without safestrap however, if anyone has any insight to this please let me know also.
I can/will list any other information I have if anyone needs it, and if anyone can help it would safe a life!
The reason i reformatted it to begin with, was because media would stall, and when i plugged in the audio jack it'd freeze the entire app using it, then the whole phone would freeze. I believe it was due to lucky patcher but im unsure. The issue began when I altered the auto update file, and even after i rectified it, it persisted. At this time i have a phone soft bricked because it didnt delete all the media files and I assume something bugged onto the kernel image but Im not sure. If I can simply try to restore it to stock kernel then im fine with that.
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UPDATE: I resolved the issue, by rooting, safestrapping, ripping the image files, from another galaxy s4 with alike descriptions. then i managed to side load it, then it booted properly, i then reformatted it completely back to 100% factory everything. Now my original problem persists, and i cant help feel that google services is causing it. (examnples of issues" proccess.gapps has stopped. anotrher process error code. phone calls can be made, but not recieved as it seems the server is too busy to n otice it, massive battery drain, audio takes several seconds to play, while video continues to play fine, audiojack is mostly unresponsive, phone calls that are made cannot recieve or send audio during call session, phone may freeze at unlock screen, or any time during operation, may even reboot from process overloading" now keep in mind. i removed every system file and app that the natural reformat will allow. so nothing applied by the user is on the phone, other than natural factory applications. Im digging a bit into the phone as i can but its a slow process whenit starts freezing. if anyone has any idea of what can be causing this, or how to fix this please inform me lol.
Ghujii said:
UPDATE: I resolved the issue, by rooting, safestrapping, ripping the image files, from another galaxy s4 with alike descriptions. then i managed to side load it, then it booted properly, i then reformatted it completely back to 100% factory everything. Now my original problem persists, and i cant help feel that google services is causing it. (examnples of issues" proccess.gapps has stopped. anotrher process error code. phone calls can be made, but not recieved as it seems the server is too busy to n otice it, massive battery drain, audio takes several seconds to play, while video continues to play fine, audiojack is mostly unresponsive, phone calls that are made cannot recieve or send audio during call session, phone may freeze at unlock screen, or any time during operation, may even reboot from process overloading" now keep in mind. i removed every system file and app that the natural reformat will allow. so nothing applied by the user is on the phone, other than natural factory applications. Im digging a bit into the phone as i can but its a slow process whenit starts freezing. if anyone has any idea of what can be causing this, or how to fix this please inform me lol.
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The best solution must be installing the stock firmware via odin. Since you are on NC1 , You can installed the stock NB1.
Here is guide explaining you using odin, installing NB1, root with towel root, updated NC1, install the safestrap. The guide was not specifically written for that but you can find those steps in the guide.
I will attempt to do this, since nothing since has work. I am about to get a new logic board for the system in the next 2 weeks. Towel root DOES typically work on this system, however the last time I attmpted it it failed to work outright. Im not sure what has changed with the device, but i believe reflashing stock is the best method. The phone now, will boot up, then skip the lock screen and go straight to the home screen, which is black with no pull down bar, or with no signal and there is no way to rectify it. Even if there were, it boots back down and launches back up and becomes locked at the ATT logo.
After a fair bit of messing with it, and recovery mode it will sometimes boot normally where it tells me that processes has failed and askes me to cancel the ''app''. This is the best option to update the phone and attempt root, but getting it here is so difficult because it reboots itself and the mode is rare to acquire. This problem either is due to the kernel, or the rom i believe. I also am to believe the powercell may have some issue, as i replaced the battery a few weeks back and it worked fine for about 1 week.
Booting into safemode doesnt work either as it skips over the lock screen straight to the home screen. Outsidce of replacing the logic board, or attempting another flash im at the end of the short rope i was already on in terms of options.
sway8966 said:
The best solution must be installing the stock firmware via odin. Since you are on NC1 , You can installed the stock NB1.
Here is guide explaining you using odin, installing NB1, root with towel root, updated NC1, install the safestrap. The guide was not specifically written for that but you can find those steps in the guide.
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UPDATE: I found therein two methods to flashback to stock. I did so, then proceeded to attempt to flash from nb1 to nj4. Progress stopped there when it flung an error 7 at me. So this means either something in my phone is corrupted or the file i downloaded from the above mentioned forum is corrupted. I also attempted flashfire, but seen as it STILL crashes at random due to process errors thats almost impossible to attempt.
Hey folks,
I did not find anything on this issue, seems to be rather unique. Let me describe the problem.
This is my father's Axon 7 and he wanted me to get him a different ROM on there, which I did, and it worked smoothly until today. It kept crashing, freezing and was literally unusable for unknown reasons.
So since he was going to be gone for the next few days, I had no choice but to remove the ROM and data and reflash it. HOWEVER I did not delete the internal storage since I did not think it would be necessary. Sitting in the setup, I had issues getting through it, it will not pop up the keyboard to let me type the wifi password neither does it let me pass through if I wanted to use mobile data. It simply gets stuck. Sometimes random android processes tend to crash and put me at the start of the setup and I can't get to the settings which does prevent me from enabling USB-debugging or OEM unlock.
If I try to get into the recovery (which is still on there) it will simply get stuck on the screen that says ZTE, did not work through fastboot either, same issue.
(I do personally think that some app data is corrupted and causes the issue, since I wiped everything except internal storage and I still have major issues)
So here am I, stuck. I hope someone can enlighten me, or tell me how stupid I am and point me at something completely obvious. Thanks
OmegaFighter said:
Hey folks,
I did not find anything on this issue, seems to be rather unique. Let me describe the problem.
This is my father's Axon 7 and he wanted me to get him a different ROM on there, which I did, and it worked smoothly until today. It kept crashing, freezing and was literally unusable for unknown reasons.
So since he was going to be gone for the next few days, I had no choice but to remove the ROM and data and reflash it. HOWEVER I did not delete the internal storage since I did not think it would be necessary. Sitting in the setup, I had issues getting through it, it will not pop up the keyboard to let me type the wifi password neither does it let me pass through if I wanted to use mobile data. It simply gets stuck. Sometimes random android processes tend to crash and put me at the start of the setup and I can't get to the settings which does prevent me from enabling USB-debugging or OEM unlock.
If I try to get into the recovery (which is still on there) it will simply get stuck on the screen that says ZTE, did not work through fastboot either, same issue.
(I do personally think that some app data is corrupted and causes the issue, since I wiped everything except internal storage and I still have major issues)
So here am I, stuck. I hope someone can enlighten me, or tell me how stupid I am and point me at something completely obvious. Thanks
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well, you can use EDL maybe?
The fastest way out is downloading the A2017G_FULL_EDL file from our Russian friends and use MiFlash while in EDL mode to flash the cluster**ck of a phone that you have.
The closest thing I've seen was a friend's Galaxy Grand 2 (like 5 years old) that maybe had a part of the system corrupted or a slightly dead eMMC. a bunch of stuff just crashed for no apparent reason. I reflashed the system and it got fixed for some time, then it started doing some weird sh!t again (after booting, you have an 80% chance that it will just freeze forever, hard reboot needed). But let's hope for the best and see if you can recover it by reflashing stock totally. If it still doesn't work you might be able to relock the BL and claim the warranty
Choose an username... said:
well, you can use EDL maybe?
The fastest way out is downloading the A2017G_FULL_EDL file from our Russian friends and use MiFlash while in EDL mode to flash the cluster**ck of a phone that you have.
The closest thing I've seen was a friend's Galaxy Grand 2 (like 5 years old) that maybe had a part of the system corrupted or a slightly dead eMMC. a bunch of stuff just crashed for no apparent reason. I reflashed the system and it got fixed for some time, then it started doing some weird sh!t again (after booting, you have an 80% chance that it will just freeze forever, hard reboot needed). But let's hope for the best and see if you can recover it by reflashing stock totally. If it still doesn't work you might be able to relock the BL and claim the warranty
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Hey,
After a long day I managed to fix it, I was able to use the adb in fastboot and could reinstall the recovery and managed to run it, deleted internal storage and reinstalled everything. Seems to have done the trick. I hope it will keep working now.
OmegaFighter said:
Hey,
After a long day I managed to fix it, I was able to use the adb in fastboot and could reinstall the recovery and managed to run it, deleted internal storage and reinstalled everything. Seems to have done the trick. I hope it will keep working now.
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good
I'm at a loss here as I've never seen this problem before. Initial research didn't offer much help. I'm still researching, though.
All of a sudden, my unlocked A2017U began randomly generating a mac address every time wifi is toggled on. I have never seen this before. I thought it was the rom and installed a few others. Same thing. I reflashed the B19 bootstack, formatted data, among other things, in an effort to get this to stop. No dice. I get a new mac every time wifi is enabled.
I dread returning the phone to stock and starting all over to get to a modified state. This is a pain in the butt as I use mac filtering for wifi clients. Anyone experience this before? Any ideas?
Edit: Now I'm really confused. I used DrakenFX's B32 files to flash stock. Once set up, I tested wifi. I got a legit MAC and it remained static through toggling. I then wiped and flashed a custom rom and the random mac problem returned. I don't get it. The random MAC's always begin with 00:d0:d0.
Edit 2: Phew! That was pissing me off! I narrowed it down to both EAS enabled ROM's. The problem began with one, and persisted on a clean install of the other. I eventually restored AEX and I got the same, legit MAC as on stock. Problem solved. I'm just no sure why the other two ROM's were causing the problem to begin with.