Database Users

[SOLVED] Suddenly G2 boots only into recovery mode (loop)

Sometime last night, my AT&T G2 (D800) decided to go from being powered on and idling, to going into TWRP recovery mode. All by itself. I saw this, unplugged it from USB, and tried to reboot into system mode. But it simply won't do anything except boot into recovery. Powering off, trying to get to the bootloader, none of that works.
This is not a custom ROM, it's 4.2.2 stock from LG. I only rooted the phone, which was several weeks ago, and haven't had any problems, aside from TWRP not wanting to back up anything. I've been using Android since the original TMO G1 with JesusFreke's ROM, so I have a pretty good idea of what I'm doing, hopefully.
The only recent changes I've made are:
I updated busybox about 3 days ago (but have rebooted fine since)
I grabbed several legit apps from the market last night
Last night I also DL'ed, but did not apply, a ~50MB OTA update that has been pending. I don't think that would install without explicit permission anyway, which I didn't give it?
This phone was encrypted from the start. Maybe that;'s what prevents TWRP backups,, but right now I'm seeing TWRP errors/logs saying something like "Unable to mount \data". And yet I can browse to other folders, and see filenames in \etc for example. However, I don't see any files at all in \boot.
Since this phone has no external memory, and it's customized and has numerous configured apps, I really really don't want to have to wipe it. Although at this point, that may not even fix the problem? Even if it did, since I haven't been able to make backup images, it would be a Bad Thing™ either way. (Yes, I do have a secondary plan with Titanium, with backups going to cloud storage, but these are tedious and now a few weeks old. And wouldn't restore the ROM & system en masse.)
Please help.

Solved?
I'm not sure what caused this to occur, but I found somewhat of a solution after digging deep into my Google-fu.
I followed the instructions in this XDA thread and it actually worked. I didn't have adb access, but I was able to use dd successfully. It allowed me to boot into the device, unencrypt it, then arrive at the lock screen.
However, when I put in the lock code, it went apesh!t and played multiple notification sounds, with a blue circular wait symbol. It also flashed the LED from green to blue, as it normally only does during boot. Once I pressed the power button, I was back back into TWRP.
So then I followed Step 2 again, and once in the phone, I used terminal to run the dd command from inside the OS. This might be what it ultimately needs, because the prior attempt in TWRP had an error to the effect of "no space left on device".
I can't call it Solved yet, but it looks good to at least be able to get in and use the phone. I'm backing up with Titanium before I do anything else and will reboot and test its permanency later.

I'm gonna close this thread now that I think I have a handle on what is going on. The fix does survive a reboot, so I believe it's possible to repair the issue permanently per the instructions above. I also ran the phone for 3 hours with heavy app usage and no problems.
I believe what may have happened is my OTA decided to override my choice to NOT update the ROM, as some have reported in this Reddit thread. There's a lot of good info in that one, including how to stop getting nagged by turning the OTA notifications off, or to freeze it entirely with Titanium Backup if rooted.
Anyway, what apparently happens is that when the OTA/upgrade goes to reboot, and encounters a custom recovery, it gets confused... when you try to power cycle or reboot again, it sees the stock recovery still hasn't run whatever it wanted, so it starts recovery again Lather, rinse, repeat.
Fun times.

Massive softbrick (haven't found a solution yet)

Hello everyone,
So here's my story: I got a 6P short after release and it's been amazing. After switching from a S6 I couldn't be happier until 3 days ago.
I was playing around with my phone (checking for updates on the play store if I recall correctly) and I was going to switch from 4g to wifi. I went ahead and pulled down my notification shade and went to press WiFi but misclicked and hit Hotspot which was below it. My phone suddenly froze big time and this is for the first time ever since purchase.
At first I thought I'd wait it out since the device was completely unresponsive, home button didn't work and neither did anything on screen. Buttons didn't make a difference either. 10 minutes went by and I ended up force restarting by holding down power + volume up. First part of my bootup went fine but when it got to the android boot animation after I put in my pin to allow the device to start it dropped from the smooth usual framerate down to 1 frame every 10-15 seconds and it slowed down further until it came to a complete halt around the time the android letters appear.
My first thought was corrupt rom so I went ahead and wiped data from the stock recovery. I was running completely stock with no modifications whatsoever. That didn't do anything. Phone still froze in the same boot phase. Desperate I unlocked bootloader to flash a clean fresh image to try to fix it and to my surprise that didn't change a thing.
As I was getting pretty desperate already I had one more idea and that was to flash up to the Dev preview. To my huge surprise it booted and I jumped from excitement. So I started setting up my phone again. I got past the prompt to insert sim card and I was now at the screen to choose a wifi network. As soon as I clicked into that the phone froze up again and at that point I lost all hope.
I wiped data in stock recovery and shut the phone down for the night. On day 3, today I woke up and tried starting the phone and it worked as if nothing had happened. I went through the setup and set up my phone on the N preview. At a certain point I was planning to go back to the latest official build but for now I was happy my phone was back from the dead. Later today I tried to restart my phone to clear all running apps etc and it froze up on boot.
I'm losing all hope that I'll be resolving this myself so I'm reaching out to the community to see if anyone's had this happen to them before and hopefuly for a solution. It's still under warranty so I can eventually send it back to the retailer but I'd rather not have a phone for 3 weeks.
Any and all help is appreciated.
Thank you for reading through my long and probably pretty boring story!

Have you tried flashing the factory image? If yes, did you made sure to wipe/erase the system, boot, vendor, and cache partition before flash the corresponding img files?

To the OP, is there any reason you did not flash to release version 6 instead of Dev preview ?
Also, any reason you can not simply do the "unenroll" from https://www.google.com/android/beta ?
It will require you to setup certain settings again as you will be back to a "factory reset".

DJBhardwaj said:
Have you tried flashing the factory image? If yes, did you made sure to wipe/erase the system, boot, vendor, and cache partition before flash the corresponding img files?
Click to expand...
Click to collapse
DJBhardwaj, i haven't specifically erased those partitions. I was under the impression wipe userdata along with reflashing did that. I will try that tonight when I get home!
Xdafly, I only updated up to N as a last resort because at first I had a locked BL. I was planning to unenrol but that would've been too late as it self bricked after a restart.

DJBhardwaj said:
Have you tried flashing the factory image? If yes, did you made sure to wipe/erase the system, boot, vendor, and cache partition before flash the corresponding img files?
Click to expand...
Click to collapse
Well I just did the erase thingy and my phone booted but wifi won't turn on. Enabling hotspot doesn't brick anymore but I now suspect WiFi might've been the issue. Any tips on how to find out what it could be and possibly fix it?
Edit: 2 restarts and a factory reset later I'm back to bricked same way as before.

try safe mode

mr.dj26 said:
try safe mode
Click to expand...
Click to collapse
That was my first thought, that was the restart that bricked it again. Safe mode shouldn't have made a difference since I hadn't even logged into Google account for apps.

After reading the very first post; sounds like bad WiFi hardware.
All the hanging has been related to WiFi or Hotspot.

I think you should get a replacement
Sent from my Purified NexusixP
If Someone Helped You Then Dont Just say Thanks...Hit The Thanks Button!

Is your phone rooted and did you install Xposed?
Over the weekend I shutdown my 6p (stock rooted with April security patch, Xposed v80) and charged it. When it turned it back up I kept getting "Unfortunately, nfc service has stopped". Long story short: I ended up factory reset my phone and reinstalled EVERYTHING and I still got into bootloop. Then I came across
https://github.com/rovo89/Xposed/issues/113
https://github.com/rovo89/android_art/issues/28
At the end of the second post rovo89 (developer of Xposed) fixed the bug in V83. I wiped my 6p once more and installed everything with v83. Problem solved.
Good luck!

Phone restarts at startup.

Well this is my 1st post so first of all hey everyone
I just spent a week in Amsterdam and my phone restarted twice, different times different days and I dont remember what I was doing with it back then.
But as I landed back home I put the phone back from "Airplane Mode" and went on to toggle "Cellular Data" on.
The second I pressed the cellular data shortcut on my the phone restarted itself but this time whenever it would finish the screen would be on but fully black and sometimes it'll show battery precentage at the top but then will restart again in an infinite loop.
Sometimes it'll pop up the "Optimizing Apps" window and will go through all 24, upon finishing it will restart once more and do the same.
I tried using the bootloader and it worked (the bootloader that is) but the phone would do the same thing even after Rebooting from there or shutting down from there and then turning back on.
I contacted tech support on chat but they couldnt help past telling me to go to bootloader and reboot, said I should factory wipe when it failed.
Also tried wiping cache but to no avail.
I have no backup of my phone (wanted to do one before the flight but got lazy and I suck for not doing one sooner) since probably October and google doesnt backup my contacts properly for some unknown reason.
I already downloaded Android Studio with everything included for me to try using adb to sideload stock without wiping but its my first time and I couldnt get it to do anything at all...
I already got the official stock .gz file from the motorola website.
Anyway here are the specs to my phone:
XT1575
Everything is stock. didn't root or change recovery once in my life.
Was fully updated and had plenty of drive space (I have almost 128GB with the 64GB version + 64GB SD)
I'm really lost here so help will be very appreciated.
Thanks in advance,
-Noam

Start with a full wipe and if that doesn't work flash the stock image. Not sure what your question is though as you never really say. Once fixed I would unlock and make a backup so you don't have to deal with this again.

lafester said:
Start with a full wipe and if that doesn't work flash the stock image. Not sure what your question is though as you never really say. Once fixed I would unlock and make a backup so you don't have to deal with this again.
Click to expand...
Click to collapse
The thing I pretty much want to know is if theres a way to either backup the phone now with it connected to the computer while in bootloader or recovery. or a way to flash the stock rom without wiping which I read someone did with his tablet. I cant post source normally because I'm a new user so here it is but change spaces to dots: schnouki net/posts/2014/08/13/flashing-a-stock-android-image-without-wiping-user-data/
Also while in recovery I noticed 2 options under wipe: 1. userdata only. 2. userdata+(insert something I dont remember here) and I was wondering what gets deleted in both? if I delete only userdata what data will remain? something helpful?

Sure you can try flashing without wiping data but being locked I personally wouldn't risk it. No idea about backing up in your state... somewhere I remember a thread on backing up without root try searching in q&a.

lafester said:
Sure you can try flashing without wiping data but being locked I personally wouldn't risk it. No idea about backing up in your state... somewhere I remember a thread on backing up without root try searching in q&a.
Click to expand...
Click to collapse
Out of curiosity why shouldnt I try flashing with no wipe if ill lose the data anyway? worst case wont I just have to wipe after it fails and flash again?
And I will try thank you
Do you have any knowledge about the 2 wipe options?
Thanks in advance

Well I tried turning the phone on and it took a couple of minutes before loading to a fresh start. It apparently wiped itself on its own. Managed to restore almost everything.
Anyhow the phone takes too long to boot now. Was even stuck at boot and I had to restart it.
Anyway to fix my software? Or at least check for corruption?
Sent from my XT1575 using XDA-Developers mobile app

"Decryption unsuccessful" message on stock 7.0/7.1.1

This is the second time I get this message. First time was on stock Android 7.0. next time, ~2 weeks later on stock Android 7.1.1. To revive my phone I had to perform a factory reset twice.
What causes this message? Is it software or hardware related? I assumed the former, but the fact that it happened twice after a reset and on a new version made me wonder...
I'm heading to a country without 3G coverage and barely any WiFi, so if this happens then, I'm screwed on 2 levels: -Loss of pictures, due to not able to back-up -Not able to reset, since that requires WiFi.
Anyone else who had this issue? Any recommendations, RMA?
Full error message: "Decryption unsuccessful" The password that you entered is correct but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google account"
Thx.

You can set the phone to back up without wifi if you are good with that I've had my phone since December I have not had that happen odd.
Sent from my Nexus 6P using Tapatalk

gjkrisa said:
You can set the phone to back up without wifi if you are good with that I've had my phone since December I have not had that happen odd.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
And how would you do that? Can't seem to find any way to do that...

In Google photos there is in settings also drive after that I believe the rest of settings will back up w/o wifi I know photos will
Sent from my Nexus 6P using Tapatalk

Dytoonn said:
This is the second time I get this message. First time was on stock Android 7.0. next time, ~2 weeks later on stock Android 7.1.1. To revive my phone I had to perform a factory reset twice.
What causes this message? Is it software or hardware related? I assumed the former, but the fact that it happened twice after a reset and on a new version made me wonder...
I'm heading to a country without 3G coverage and barely any WiFi, so if this happens then, I'm screwed on 2 levels: -Loss of pictures, due to not able to back-up -Not able to reset, since that requires WiFi.
Anyone else who had this issue? Any recommendations, RMA?
Full error message: "Decryption unsuccessful" The password that you entered is correct but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google account"
Thx.
Click to expand...
Click to collapse
Did you experience any random reboots?
When you say stock you confirm that it's full stock (no root and running google's kernel) ?

rchtk said:
Did you experience any random reboots?
When you say stock you confirm that it's full stock (no root and running google's kernel) ?
Click to expand...
Click to collapse
Never had any troubles with random reboots.
My phone froze, got unresponsive. I had to restart, and when it tried to boot I got this message. This happened twice.
No root, standard kernel. Bootloader not even unlocked.

Dytoonn said:
Never had any troubles with random reboots.
My phone froze, got unresponsive. I had to restart, and when it tried to boot I got this message. This happened twice.
No root, standard kernel. Bootloader not even unlocked.
Click to expand...
Click to collapse
That's it. Storage corruption and the decryption unsuccessful is a consequence of your problem.
Sorry but that looks like a defective device.
ram/emmc/power, it's hard to find without root/twrp. Unless an update got wrong but I don't think that would show these symptoms.
First, I would also raise a PR on google to see what they suggest: https://source.android.com/source/report-bugs.html
You really need to backup your data and have a backup phone in case the following gets you a brick..
I'd actually try flashing factory images (you won't be able to flash recovery image but others yes ). Make sure to record the messages returned on your PC to see if something went wrong. The update process is a bit dumb, it goes on even if errors are encountered so even if it finishes it doesn't mean much.
Once the device is flashed, if it boots, you could try filling your data partition by moving big files using usb transfer. When its full, reboot and see what's happening.
If you are short on time, prepare the RMA process...
edit: oh btw, I'm sure people would be interested to get the information displayed in bootloader mode (power on the phone by pressing volume down)

rchtk said:
That's it. Storage corruption and the decryption unsuccessful is a consequence of your problem.
Sorry but that looks like a defective device.
ram/emmc/power, it's hard to find without root/twrp. Unless an update got wrong but I don't think that would show these symptoms.
First, I would also raise a PR on google to see what they suggest: https://source.android.com/source/report-bugs.html
You really need to backup your data and have a backup phone in case the following gets you a brick..
I'd actually try flashing factory images (you won't be able to flash recovery image but others yes ). Make sure to record the messages returned on your PC to see if something went wrong. The update process is a bit dumb, it goes on even if errors are encountered so even if it finishes it doesn't mean much.
Once the device is flashed, if it boots, you could try filling your data partition by moving big files using usb transfer. When its full, reboot and see what's happening.
If you are short on time, prepare the RMA process...
edit: oh btw, I'm sure people would be interested to get the information displayed in bootloader mode (power on the phone by pressing volume down)
Click to expand...
Click to collapse
Thanks for your reply.
I sent it for an RMA, so unfortunately not able to do what you described. Couldn't chance it getting this error message when abroad.
Curious though if they will grant an RMA, nothing much is looking wrong at the moment. Hope they will, because else I'm screwed.
If they don't, though, I'll see if I can get the information displayed in bootloader mode.

I'm having the same issue.
Same message, only I'm BL unlocked, rooted and twrp.
It happened twice. Once on 7.1 DP1, and again on DP2.
Once I get into recovery, the system is encrypted, and I can't do a thing.
I'm going to try and back up to a flash drive, and try to mount that in twrp if it happens again.

rwj5279955 said:
I'm having the same issue.
Same message, only I'm BL unlocked, rooted and twrp.
It happened twice. Once on 7.1 DP1, and again on DP2.
Once I get into recovery, the system is encrypted, and I can't do a thing.
I'm going to try and back up to a flash drive, and try to mount that in twrp if it happens again.
Click to expand...
Click to collapse
Recent Twrp now supports full disk encryption so you should be able to see your files? And even do a backup from there. Take twrp 3.0.2-3

rchtk said:
Recent Twrp now supports full disk encryption so you should be able to see your files? And even do a backup from there. Take twrp 3.0.2-3
Click to expand...
Click to collapse
Strange, that's exactly the version I'm using.

rwj5279955 said:
Strange, that's exactly the version I'm using.
Click to expand...
Click to collapse
Weird. I don't have twrp so I can't check but you should see your data. Maybe the partition needs to be mounted (I think it is by default though). No /data/media ? /sdcard is the same but as a virtualized FAT file system to be able to be access from Windows. Could be that /sdcard is empty in twrp but /data/media shouldn't.

rchtk said:
Weird. I don't have twrp so I can't check but you should see your data. Maybe the partition needs to be mounted (I think it is by default though). No /data/media ? /sdcard is the same but as a virtualized FAT file system to be able to be access from Windows. Could be that /sdcard is empty in twrp but /data/media shouldn't.
Click to expand...
Click to collapse
I'll have to look if it happens again.
I only remember trying to access /sdcard. Empty

https://twrp.me/faq/datamedia.html

Same issue , rooted and twrp noto e4 plus , any help ? Idk what's is going on

Joeykatie said:
Same issue , rooted and twrp noto e4 plus , any help ? Idk what's is going on
Click to expand...
Click to collapse
If I understand this thread flash custom kernel like ElementalX to unencrypt your device.

Normal (rooted) phone, went full retard all of a sudden. Need help extracting data

Hello all,
I have a Nexus 6P, stock, rooted, with Xposed installed. The phone is completely functional for the better part of its life time since I bought it at release -probably first or second batch- (except for random reboots once daily on average, deemed by my investigation and exhausting all options to be a hardware issue or Xposed related).
Today, out of nowhere, the phone randomly rebooted itself and surprisingly it launched the "Android is starting..." dialogue which, if I'm not mistaken, optimize apps for ART. The battery was at 19% before it randomly rebooted, so when it started that optimize apps it went down to 0 (I assume) and it turned off. The charger wasn't connected correctly so that happened. Now the phone keeps restarting itself up to before it gives me the boot up decryption phase of the Data partition and reboots again. I assumed it can't decrypt Data for some reason, so I launched TWRP recovery to try and decrypt data and take a backup copy of my Titanium Backup folder on storage... Unfortunately, TWRP reports "failed to decrypt data" even though I'm 100% positive that the pattern is correct because I'm literally inputting it almost 10-20 times a day for the past two years...
Note: there seems to be a red blinking LED in the top left corner of the the phone. I never even knew this existed.
WHAT I WILL DO
I'll reflash everything system-wise.. I'm ok with that. I'll reflash the factory images, root it, install Xposed, no problem.
WHAT I NEED HELP WITH
I need to extract some folders from my phone storage, namely the Titanium Backup folder. I know the pattern protection of the encryption.
How do I go about doing this?
UPDATE:
Help is urgently needed now indeed: The phone doesn't even turn on to bootloader mode anymore now. It was able to, just half an hour ago. Now all I see it the red blinking LED.
UPDATE2: https://support.google.com/nexus/troubleshooter/3337561?hl=en-GB#ts=3337942
I'll try in 30 minutes.
Meanwhile, please help me with my original problem; extracting data.
I was thinking, if I boot into bootloader mode, can I use adb to pull any folder? If so, will that work in my case with decryption fails or Data partition doesn't seem to mount correctly?
Relevent:
Reviewing some other threads:
TWRP: 3.0.2-2
Bootloader: UNLOCKED
I did NOT upgrade to Android 7.0 nor was I planning to, until Xposed is available.
I did NOT flash anything **new** recently. However, Installed an Xposed module yesterday which caused a bootloop. I rebooted into TWRP, uninstalled Xposed, rebooted into system (which looped once, out of the ordinary) and I uninstalled that module, back to TWRP installed Xposed, and rebooted back into system. It worked for 12 hours and then what I wrote this post for happened as stated above.
UPDATE3:
15 minutes into charging... NOT EVEN A RED BLINKING LED ANYMORE.
Last? UPDATE:
Almost 1 and a half hour into charging and there is no longer ANYTHING. Is it hard-bricked now?
How the **** is this possible? I'm very much capable of solving any sof-brick but not a hard-brick...

Thats a really crappy scenario. Im a little busy right now (not that I can get you out of this regardless) but I sort of skimmed through your post. Are you able to connect adb? If so you might be able to use "adb pull" to get that data.
On my 6p TB is located at:
/storage/emulated/0/TitaniumBackup/
Itll probably be the same location on your phone. Good Luck

KLit75 said:
Thats a really crappy scenario. Im a little busy right now (not that I can get you out of this regardless) but I sort of skimmed through your post. Are you able to connect adb? If so you might be able to use "adb pull" to get that data.
On my 6p TB is located at:
/storage/emulated/0/TitaniumBackup/
Itll probably be the same location on your phone. Good Luck
Click to expand...
Click to collapse
I was indeed able to connect to a PC after I saw the problem (the bootloop essentially)... But I didn't at the time as I didn't have a plan of action as to how to get my data, so I turned it off. After sometime, I couldn't do anything with the phone... Not able to boot into bootloader, not recovery, the phone is essentially not turning on to anything, not even the splash screen; like a hard-brick. I'm not sure if this indeed is a hard brick as I've never seen any.. and don't currently know what to try next.

Is the LED still showing? if so, do the bootloader boot combo, and see if fastboot devices gets a response in a command prompt - or terminal if you're a linux guy.
if so, you can boot to twrp, decrypt data - try default_password -, and browse the phone's files from your computer's file browser, the phone will show up as Nexus 6P. That's my suggestion, wish you luck.

TnT_ said:
Is the LED still showing? if so, do the bootloader boot combo, and see if fastboot devices gets a response in a command prompt - or terminal if you're a linux guy.
if so, you can boot to twrp, decrypt data - try default_password -, and browse the phone's files from your computer's file browser, the phone will show up as Nexus 6P. That's my suggestion, wish you luck.
Click to expand...
Click to collapse
I honestly declared it hard-bricked.
Will Fastboot show any devices if the phone didn't show bootloader screen?
I'll try again today.
Update:
Didn't work.

check out my post
[Guide] Fool/Noob proof way to do clean installs on Nexus Devices
http://forum.xda-developers.com/nexus-6p/general/guide-fool-noob-proof-to-clean-installs-t3518311