My yotaphone was working fine for a few months. I started seeing an intermittent issue on my mobile data - some applications like wassap would work, but most others stopped (pokemon, browsers). switching between aeroplane mode and wireless would fix it for a few minutes.
Wireless connection works per normal.
I live in a place without yotaphone support, and looking for help to troubleshoot this issue. It would be sad to let this phone go, I do like the two screens
Related
Good day all,
I got my N4 a few days before Xmas 2012. It's the best Android experience yet but I have a big problem:
The signal on my phone drops randomly when I'm on mobile internet (H and E -- haven't seen 3G yet). Randomly means sometimes once in 30 seconds or once in 5 minutes. The signal disappears for like 5 seconds and then pick-ups again and connects to the internet. Wifi is not turned on.
Has anyone had this problem or can direct me to a thread that discusses this? It's really annoying since I sometimes do remote access (teamviewer, etc) via mobile internet and have subscribed to an unlimited use of mobile internet which is quite expensive in my country. My money is wasted if I don't get constant connection whenever I need it.
Is it a hardware problem or a software problem that the next OTA update will fix?
I previously had an HTC Sensation (in the same locations that I get the dropped connections now) and there weren't any problems at all.
I've tried Googling but I have come up with nothing. Replacement is not an option since N4 is not yet officially sold in the country and I just got this from a local vendor who imported them. I do have warranty and I can give it to LG to get repaired if it is a hardware problem but I need to be sure first since it will take weeks for it to get assessed and repaired.
ROM: Stock 4.2.1
Carrier: Globe (Philippines)
Thanks!
Check this thread. We're discussing similar issues, though no full solution has been found yet.
On my Galaxy Note 3, when at home I am connected to my WIFI. When I leave the house or switch off my WIFI the phone seems unable to connect to the network (in this case Three) and the browser, email and any other data apps state they cannot connect to the Internet.
The only way to resolve it is to switch on Flight Mode and then turn it off again. I saw a comment in the reviews for the Note 3's keyboard fix that one other person is experiencing the same as me.
Is anyone else having this problem and do you know of a permanent fix? The only info I can find is a similar issue on the Note 2 at time of launch which look to have been corrected by a patch.
i have this problem so i flashed h3g uk firmware and it kept failing, so i flashed back to uk btu firmware and im stuck with the exact same problem. no idea how to fix either,
p.s my problem only seems to be with google now, play store and sometimes on any app that uses internet i get news feed error no connection ect..
I am on Three network and mine works OK.
Sent from my Nexus 7 using xda app-developers app
Solution
I think I have found a work around to this annoying problem. It was losing the ability to use any data when I left a WIFI spot I was connected to, or when out and about and the phone picked up an open WIFI spot. None of the WIFI advanced options made any difference. It would affect 3G data too, I'd lose all data access until I toggled Flight mode off & on...that was the only way I could get it working again other than restart the phone.
I found a post about a similar issue with the Note 2 when it was first released and it mentioned a WIFI power saving mode. It turns out you can get to this from the SeviceMode screen by dialing this number *#0011# (ServiceMode will start as soon as you enter the second #) - assume it is the same for all. Once in ServiceMode, tap the menu button and chose WIFI. You will then see a WIFI Power Save Mode label with a button underneath. Tap the button to set it to OFF.
I've been testing this all day, normally I'd lose data at least three times, sometimes more, while travelling but so far today everything has worked flawlessly ... no loss of data connectivity. From what I have been reading, switching off power save mode does not affect battery life despite what you might think and I've not noticed any unusual battery drain today so far. So if you are experiencing the same annoying loss of data, try this before you take your phone back. Hopefully this is a software issue that will be fixed in the future.
I swapped the phone
Hi,
I had something similar, except it wasnt wifi related, it happened after I lost the signal for a while (eg, in a lift/elevator).
I tried a new simcard, and that didnt help (also Three UK).
Then I got the handset swapped for a new one at carphonewarehouse, and it fixed the issue, so I put it down to a lemon unit.
cheers
George
on my s4 and n3 i did more than 10 tests each on wifi and 3g with phones simultaeneously, both on same network, both held in my either hands, both using speedtest both connecting to same server, both on the three network sims on the one plan with unlimited internet including tethering (both pans in my name), same location, same times tests were done.
both on 3g and wifi the n3 is MUCH MUCH slower than the s4 both on three network and same wifi
********************* on wifi on 3G
S4 PING TIME 32 to 173 66 to 86
N3 Ping Time 30 - 37 73 to 1110
S4 upload speeds 8 to 17.79mbps 1.65 to 2.27
N3 upload speeds 7.11 to 12.58 1.74 to 3.77
s4 download speeds 17.79 to 22.38 6.61 tp 7.68
N3 download speeds 7.93 to 12.58 mbps 0.92 to 8.04
the numbers are not just it, even during speed tests i was losing wifi connection on the N3 a couple of times and see the same happening on streaming youtube where it keeps stalling on wifi unlike the s4. surely there is something wrong with the hardware of firmware
Looks like the WIFI setting only helped and it has not solved my problem. l now lose network data connection less often when leaving a wifi zone but it still happens. More worryingly on two occasions now I have lost all access to three including calls, texts and data. Toggling Airplane mode brings everything back to life but this makes the service unreliable.
Sometime I also have this problem. This is similar to when I went overseas, I turned off the data roaming, but it always unable to connect to data when I returned. Usually I have to reboot it.
same problem
Same problem any one can help without custom rom
mahmoud1594 said:
Same problem any one can help without custom rom
Click to expand...
Click to collapse
Just got this alert as it was in my spam box hence the late reply.
Had done this comparison video of the note 3 versus nexus 5 WiFi speeds on same router and nexus 5 was giving speeds of up to 50 Mbps and the Samsung galaxy note 3 was giving 0.5mbps plus drop outs! See video https://www.youtube.com/watch?v=w-XvFPwTAGA
The router works fine with my 3 nexus 7 tablets, 3 Tegra note 7 tablets, Samsung galaxy note (original), 2x android mini PC, 2x smart TV's from Sony and LG, 2x smart bluray players from Sony and LG, laptop, smart camera from Samsung, Panasonic stranger, my NAS drives, 2x old HTC desire phones, a few other old phones from Sony and Nokia and media player from samsung and archos, the only device that ever had a problem with any Router is this Samsung galaxy note 3.
Main problem happens when there are open WiFi networks around our you have selected the auto detect in settings. Here is the solution https://www.youtube.com/watch?v=MjL8JbSQCvw and now I get 50mbps with same phone and router! So it was **** Samsung software to blame!
Now I have triple sim adapter in phone and all three give me 3g signal in Many areas.
TiGer0 said:
Sometime I also have this problem. This is similar to when I went overseas, I turned off the data roaming, but it always unable to connect to data when I returned. Usually I have to reboot it.
Click to expand...
Click to collapse
I have a Note 3 and this always happens to me when I return from travel overseas. I turn off mobile data and data roaming and use Wifi, but am never able to reconnect when I return. The first time I fixed this by rebooting. This time I tried restarting my phone, removing the battery, turning off Wifi Power Saving Mode by dialing *#0011#. Fortunately I was able to fix the problem simply by toggling Airplane mode without having to reboot. Hope this helps.
mentoz said:
I have a Note 3 and this always happens to me when I return from travel overseas. I turn off mobile data and data roaming and use Wifi, but am never able to reconnect when I return. The first time I fixed this by rebooting. This time I tried restarting my phone, removing the battery, turning off Wifi Power Saving Mode by dialing *#0011#. Fortunately I was able to fix the problem simply by toggling Airplane mode without having to reboot. Hope this helps.
Click to expand...
Click to collapse
i have same problem. but i'll wait another solution that permanently fix it without toggling airplane mode.
Same issue
I have the Note 3 & the same issue I'm not a fan of the lollipop look so kept my Kit.4.4.2,
I don't use tethering I play Clash of when I can but it never connects until I turn mobile data off then on this is a pain
i have no solution just having a moan about it.
I use CM Browser
:Telephony info:
IP : ml>
Network type :HSPA
Signal: -91dBm
IMEI : *****
Help !
Cheers oldyin
Hello,
I have wierd wifi issue. It is, at home it works absolutely fine. As per my wifi issue, wifi at some places in office is poor, very slow, close to disconnected (my work desk is also cursed). All other phones works good with wifi in all places in office. Office wifi is very very fast. However, in my case the connection in some area is good and in few area, its is poor, very slow, close to disconnected. I checked with my colleague phones who use Galaxy grand, grand 2 etc have no such problem, their wifi works very well all places in office. My question is, why this issue won't happen to my colleague? I kept their phone and tested at my work desk their wifi works like blazing fast where mine, it sucks.
It happens only to my phone. If I move other location then wifi works fine. How come the wifi is perfectly working everywhere on my colleague's phone in office and my limited to some places in office ? I can change the place to good wifi network but I will miss my team who I work day in a day out. So, can't change place, wifi need to be fixed to work at my work desk only. Also I would like to know why this is happening to me and not to my colleague's phones.
Somewhere on XDA it was suggested to clear data, cache, form data of the DEFAULT browser and it really worked well immediately after that. But after one day when I restarted the phone then the same problem back again at my place in office. I again cleared data, form data of default browser and still the same issue. Please suggest some fix other than the factory reset as I have 330 apps installed and it is pain to re-install all apps again, i have titanium backup but want a solution without the factory reset. Thanks.
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
silverado said:
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
Click to expand...
Click to collapse
I've just experienced this today on my 1 day old N910C, I'm on 4G and suddenly earlier today my 4G mobile data indicator disappeared but it still showing the usual signal bars. Tested browsing, no mobile data it said. Tried putting it to Airplane mode then back to normal, didn't bring mobile data back. Rebooted it, then it's working again.
Not yet to see this problem but my friend's Note 4 had this problem. In the end he brought it to the service center and they replace the mainboard. Still wait and see if it fixes the problem.
it happened me before on other samsung devices too. generally an update fixes it but could be hardware problem too.
Hopefully its software related ive seen a slew of note 4s have this issue both variants included.. its annoying to say the least
Hi, I just got my phone, may i know whether you guys have resolved the issues?? i need to turn the flight mode on and off a few times to get the data connection back online
I sent back to Samsung services center, it seems that they said they reprogram the software. Will observe and see how it goes.
Mines all good now few updates and new provider all good ?
Hi guys, I've experienced the same issue, the mobile data connection suddenly drops (H+ icon doesn't disappear but the download arrow is off, meaning that there's no inbound traffic) and the only way to have the connection back is to to disable mobile data and than reactivate it. I've updated my phone, I even tried to install firmwares of other countries (different csc) and to change carrier but I haven't solved the problem (same situation on my friend's N4).
Hi
i had a problem with wifi. weak or no connection.
100% solution for my note:
go to settings=>location=>use GPS ONLY.
perhaps it solves also your problem...
Hello all! Just faced the same problem! Losing internet connection. Did anyone find a solution?
Note 4
Yes this is BS. If I go to a place with no data service, then travel back to a place with data service, I have to first disable then re-enable the "Mobile Data" toggle in the settings. It's such BS that this is happening. My note 3 NEVER has this problem. Starting to dislike Samsung's buggy releases.
Same issues..
silverado said:
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
Click to expand...
Click to collapse
----- got same problem here.. keep drop the signal.. until fedup already.. can someone solve this thing? Need answer.. T_T
Any news on topic? I'm facing with internet on mobile connection, even if bars are full and LTE sign is visible.
I've also noticed some lack of signal during usage, even if I'm constantly in city.
I am using 3 yr old redmi note 3, I am facing a problem of network connection frequently. Whenever I play online game I lag badly, in morning time my ping is 250 something but in evening and night it becomes 600 plus. And also my network become stale and I have to switch to airplane mode and then back and then it works fine till I leave it idle for sometime and it again become dead. I don't face any problems while downloading movies on my amazon prime video and it gets downloaded at speed of 4 to 5 Mbps. Then what is the problem. Is it network issue or my mobile handset issue.
sunil birda said:
Is it network issue or my mobile handset issue.
Click to expand...
Click to collapse
The easiest way to understand this is to try another device.
You can also ask people who use the same network and tariff. If they don't have a problem, it's obvious that the problem is your phone