Related
Not sure why they ordered so few but T-Mobile USA retail stores have already sold out of the HD2. I was at the store at 9AM and they sold out by 9:30!
I guess they didn't realize how popular it would be.
Odd I picked mine up at 12:30ish at Wal-Mart and was the first to purchase it... Its $148.88 at Wal Mart btw!
T-mo's logistic department has probably underestimated the demand for that phone in some areas of the US...maybe they weren't expecting such a high popularity for a device that doesn't have a bitten apple engraved on the back
I wouldn't be surprised as well if they wanted to sell out to make the phone look better. I bought it at a low traffic store who only got 6 and they didn't have enough for everyone waiting outside. I got mine though.
there are two tmobile stores near me, only four blocks apart. one got 8 and the other 15. i got the second to last one at the store that had 8, some people ahead of me bought more than one. the poor people that weren't buying hd2's were stuck in line for at least half an hour cuz it was taking so long to process the hd2 orders!
My local store got about 150...and sold out.
Then again, my local store is also the closest store to Microsoft's campus, so that's not entirely surprising.
I bought 2 of them just to sell to people in my area when they ran out to make a lil profit. Im using my Telstra 9193
If you're still looking for one, try your locak RadioShack! I know not all the stores in our area sold theirs yet.
I wanted to buy in corp store, but it took me almost 30 minutes and finally gave up (I had to go to school).
I can wait though.
i wanted to die today , the store was insanely packed my employees didn't even take a break , this launch was huge my store got a hand full of phones but sold out quickly, we had about 20 people waiting at 10am when we opened our doors , should have more by tomorrow anyone in miami interested in a hd2 visit my store i should have more tomorrow, 17748 nw 57th ave , miami lakes fl 33015
Don't tell me it's sold out nationwide today because the situation is so out of control.
Nope, not sold out nation wide, Abilene, Texas only has one tmo store in the Mall and it had a few. No one was even there looking at it except me... for like an hour... but still may have to wait to see what iphone "4" offers before I decide to switch from att to tmo, etc..
marielav1327 said:
i wanted to die today , the store was insanely packed my employees didn't even take a break , this launch was huge my store got a hand full of phones but sold out quickly, we had about 20 people waiting at 10am when we opened our doors , should have more by tomorrow anyone in miami interested in a hd2 visit my store i should have more tomorrow, 17748 nw 57th ave , miami lakes fl 33015
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I was very unhappy that I drove all the way to Miami Lakes (I was told they still had a few) from Pines and the girl told me she just sold the last one. I was pissed! How can T-Mobile launch a phone they want to be an Iphone killer and not keep up with demand?
I ordered two from customer care over the phone but now I have to wait for delivery.
got mine at 12... but they couldnt give it to me servers were too damn loaded... so i went back at 3 and it worked!
My local store (fairly busy area) sold out in 5 minutes. The time it took 3 employees to ring up 4 people. Coulda told us sooner that it was the last one lol.
Should have just stayed home and done the online thing like I ended up doing
I bought two of them at my local store; one for me and one for my wife. They had a waiting list that they started on Saturday and sold all of them (they got 25) from the pre-order list. Only those people who were on the pre-order interest list got them. BOGO on an upgrade yielded two HD2's for $199.00. You can't beat that.
All tmobile stores in Minneapolis/St Paul area sold out by 3 PM. I watched the last one get sold and unfortunatly it wasn't to me. I have found an authorized dealer who says they havn't gotten theirs yet. As soon as I get the call saying they are stocked I'll post.
They pulled the phone from Tmobile Employee orders already as well.
Nicrosoft said:
I wouldn't be surprised as well if they wanted to sell out to make the phone look better. I bought it at a low traffic store who only got 6 and they didn't have enough for everyone waiting outside. I got mine though.
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You don't happen to live in San Antonio.
Because that's what they told me at the T-mobile store in La Cantera Mall. They apparently were suppose to receive 22 but only received 6. My brother in law got one, but I didn't and they aren't even sure when the next shipment is.
It is possible they decreased numbers in all America to increase interest.
i came
i saw
i bought
Just placed my order through premier earlier and then got an email 3.5 hours later saying that they are backordered...
I haven't gotten my confirmation email yet from an order I placed about four hours ago, but the Premier website shows that I have an order in progress (with no details).
Man, that didn't take long!
Yep I just heard they are out. I don't have an ETA when at&t will get more but I will post something as soon as I hear it.
I got the last one from my local ATT store, but they only had 3 total.
I got one from an AT&T store and they said they had plenty left, I guess it just depends what area you're in...
alphajake said:
I got the last one from my local ATT store, but they only had 3 total.
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When I showed up to get mine Sunday they hadn't even put it out yet. Lol
Yeah, I was the only one so far to buy it from the RadioShack I work at, they have quite a few in the back (they haven't even made a dummy phone available for the store).
Mine is still back-ordered
Same here. I've also been trying to call the premier number and haven't been able to get through to talk to anyone. I just want an approximate date...
I got through (took about 30 minutes). They said that it would either ship the end of this week or beginning of next. I cancelled my order -- maybe I'll get the nexus one instead, and risk the wrath of my wife.
What do y'alls think? I like the small form factor of the aria, and the price is right, but ... nexus one!
i ordered mine within 30 minutes of it going on sale saturday night.. and mine was backordered...
could try Best buy... got mine from them for $130 with no need to bother with rebates
Cronis said:
could try Best buy... got mine from them for $130 with no need to bother with rebates
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or amazon, newegg, dell, or tigerdirect. all of which have it cheaper unless you have a really good FAN discount
Yeah Newegg (Simplexity) is best price around, no FAN req'd. Ordered Sunday night, receiving 2 Arias in the mail Wednesday.
If you want to pick it up in person and actually want to PAY for the phone, go to Costco. Best in-store price, better than Best Buy.
newegg and letstalk.com both have the Aria for free right now
Just an update:
I was finally able to get through to premier yesterday, all of the other times I tried it just said to try again later. The person I talked to said that it was too late to cancel the order.
Today, I just got an email saying that my phone has shipped. Now, it's time to wait for the fedex man to arrive @ my house...
I had ordered one for my wife through premier store on monday night and it came as back ordered too. I canceled and went to my local store where they then gave it to me for $229 and $100 in free accessories. The premier store wanted $318.99... I'm glad it was on back order or I would have paid the $318.99 amount. Its no nexus, but it sure holds its own. And, apps that aren't in the app store can be installed via bump. We put shapewriter on hers last night from my nexus and it worked perfectly (shapewriter is not in app store).
Mine finally shipped...just in time for the weekend and I doubt they sprung for Saturday delivery. So tomorrow I am going to call the FedEx depot and beg for them to let me pick it up.
Ordered mine today over the phone with premier. It has been processed and shipped already. So they obviously have them in the warehouse. Good luck guys
So I go to check my order status at BB to see if it shipped late yesterday or last night and it says "Status - Back Ordered".
WTF!!!
Maybe I should just tell Sammy to go pound sand! I already have some concerns about them and their promises.
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
markp99 said:
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
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I guess that's the good news, I can run down to the store and check. Or at least call first thing this am.
lucky i have one close to my job that has them available. taking an early lunch to pick it up.
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
cdf3 said:
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
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Just looked and tried to do that and all stores within 50 miles of me here in SE FL say unavailable. I already cancelled my order also, oh well.
cdf3 said:
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
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Turns out, if you just call up Customer support and ask nicely, they'll transfer your order to an in-store pickup location, and get priority over people who just ordered it last night/this morning.
Now thats customer service.
markp99 said:
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
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Best Buy email just arrived = Shipped! Yay!
UPS does not list a delivery date at their tracking site yet - Boo!
Looks like our store in Madison only received 16gb models.
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OneStepAhead said:
Looks like our store in Madison only received 16gb models.
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Interesting enough, when I call the local stores they have the 16G White version. Guess Samsung made lots of those.
Once the status says "Processing" customer service can't do anything. I tried this morning to have them transfer my order to a local store.
Good news is that I just got a confirmation e-mail that it just shipped, but now I have to wait for it to arrive instead of grabbing it from the store.
Thanks to substandard customer service, BB has lost my business. I called another store who also did not have the 32G version in stock but did notify me that they are showing the warehouse has units available if I wanted to do a store pickup. So I asked how could they have it in the warehouse and I get a back ordered status? The store customer service rep stated I should call the 888 number to find out. I did that and was abruptly told that the .com warehouse was different and they are obviously out of stock. So I tried to rationalize with her that why would BB take preorders and then not allocate units that they obviously have available. She states that "Sir I just told you that the .com uses a different warehouse". So I (with some sarcasm at this point) ask her if it is the same company. Well at no time did she offer to find one locally or go ahead and have one shipped to my local store and when I finally asked her if she could do that for me, I said never mind if I have to ask you to do that for me then I will just purchase from another business who values customer service. I assure you that at no time was I rude and only got sarcastic at the end of the conversation.
c'est la vie
For me....Only Best Buy stores that have them are way too far away. Local ones don't have them and unknown when either, so its the luck of the draw as to where Samsung ships to and how many to even bother driving for one just to be disappointed in selling out.
I would just a rather order online instead
SR45 said:
For me....Only Best Buy stores that have them are way too far away. Local ones don't have them and unknown when either, so its the luck of the draw as to where Samsung ships to and how many to even bother driving for one just to be disappointed in selling out.
I would just a rather order online instead
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I couldn't find any BB stores in the state of Massachusetts that had the 32gb version, so I went online.
Circuit City claims to have an order today/ship today policy on the 32gb version. I went ahead a tried it - we'll see. I did it from their website, not from Amazon, and had to call them to ask them to process the order now.
I didn't know circuit city even existed anymore.
Bummer about the horror stories. Not to make you feel bad, but I strolled into my local Best Buy about 15 minutes after opening today. No pre-order, no deposit, no nothing. Walked out with the 32GB Grey ... and they didn't charge me sales tax! That's a 9.75% (~$60) bonus!
Berner said:
Bummer about the horror stories. Not to make you feel bad, but I strolled into my local Best Buy about 15 minutes after opening today. No pre-order, no deposit, no nothing. Walked out with the 32GB Grey ... and they didn't charge me sales tax! That's a 9.75% (~$60) bonus!
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Good to hear someone had a good experience. I don't feel bad just a little jealous I guess. I'm actually thinking about just getting the Iconia instead. I have had the xoom and transformer but returned them both. The xoom for a charging issue and I just never liked the feel of the transformer, maybe just a little to wide and I have larger than avg hands.
I suffered from the same back-order issue. I pre-ordered one for my wife when I first got the e-mail from Samsung on 6/6/2011. Now you would think with my last name being at the beginning of the alphabet and my order being placed so early that I would be a shoe-in to receive one.
WRONG! I didn't receive an e-mail or anything. I'm a Silver Rewards member because of my continued customer loyalty...yet you can't even let me know what's going on before hand so I can order elsewhere.
I called 3 stores, checked online, did a online chat with Best Buy employee Brenda, and then talked to 4 different people through customer support. I heard different answers each time but the same result. "It shows as back-ordered but that it will ship in 1-2 business days." From the stores I heard "We haven't received our shipments yet but the ones we're getting are for pre-orders." The last statement was obviously a lie because ship-to-store has not been an option for any of the local 10 Best Buy stores.
How does any of this make sense? Yes I could come up with some patchwork logic to calm myself but at the end of the day, it's horrible customer service. I was respectful to each person I talked to. I didn't even complain. I went online to cancel my order and then called back to make sure it was done.
I'll keep it real simple. Worked for Best Buy for roughly 2 1/2 years during my younger days. During high school and then when I was in college in Tucson.
I hate Best Buy. From their "non-commission" approach they have the sales associates present shoppers with to their TERRIBLE phone customer service, the place is nothing but horrible experiences. I have a Rewards Silver account with them as well. I've spent way too much money to care to calculate with them and they continue to suck. I've shifted my purchasing from Best Buy to Amazon and am now a Prime Member with them (have been for over a year).
To stay on point with the OP, I went to Best Buy on Camelback in Phoenix this morning to see if they had any in stock. The PCHO (PC / Home Office) and Mobile Phone in store reps both told me they didn't get any in nor did the rest of the state of AZ. The only way I could get a Galaxy Tab was through Best Buy.com. This was after roaming around both departments for 10-15 minutes waiting for a sales rep to approach me (or even see one that I could approach for help). All immediately after the store had opened. Non-knowledgable, unwilling to help anyone sales reps and terrible supervisor / management that could give two craps less about your experience and care about nothing other than you buying a Geek Squad extended service plans and taking advantage of their financing offers.
I'm not buying a Galaxy Tab at all now nor am I, for any reason, shopping at Best Buy any longer (not like it's a huge deal... their stores have been dwindling in the number of shoppers for the past two years).
At first thought it's nice to see that I am not alone, but it really is kinda of sad. I do hear lots of great things about Amazon and have purchased a couple of times through them, but i am still a little weary about online purchases. Not really rational since Amazon does in all regards appear to be very safe and easy even with respect to returns. So who knows maybe it is Amazon here I come!
Prime Membership is totally worth it if you shop on Amazon frequently. I do ALL of my Christmas shopping each year with them, never any hiccups. As a Prime member, you get FREE Two Day shipping on almost everything you buy along with no tax. It destroys whatever Best Buy offers these days. On new videogame releases, they are not only typically $5-10 cheaper, there is no tax and it arrives on the same day of release at my front door.
**end of gushing**
How many of us pre-ordered with Best Buy and got back ordered? I ordered a 32g White on the 8th.
I pre-ordered from BB as soon as it was available (32GB W). Got an email notice yesterday the device has shipped (from OH). This morning the device is in Buffalo.
Due to arrive on Tuesday, per UPS tracking.
Same thing. Shipped from OH and coming on Wednesday. If my preorder back from the 8th went to back order status I would go find a store that has the model you want and talk to the store manager. That's not right (don't care what or how it happened) thats not good customer service and last time I checked the majority of the US economy is what?.......a service economy.
bummed
Now I am bummed I found them at a Best Buy close to me and I called to have it transferred to store so I can get it now but now it says order being fulfilled now and they cannot transfer now. They said I should get it Thursday or Friday so much for pre-order.
it's ridiculous how pre-order is to be shipped after the retail store have it in stock. i've always thought pre-order is to be shipped out so that the buyer would have it on the same day it's available to consumers.
cancelled pre-order, pick 1 up this morning. i'd be surprise if they sell much @ my local best buy, no ads or any indication they have it in stock. no display unit. most reps don't know they have it other than mobile department reps.
Gosh, that really sucks guys. I pre-ordered mine on Amazon, got annoyed with the delayed shipping (and decided to upgrade to a larger capacity), and ended up walking into my local Best Buy and picking one up.
Why can't these companies do a pre-order right. It shouldn't be that hard. You don't even have to guess at the demand! There is no reason that I should have been able to walk into the store and buy one when you guys are stilling waiting to receive your pre-order.
Yup.
There's just no reason to pre-order these things. You know there won't be a stampede to get them and the pre-orders are always handled in some funky manner.
Either do it the Apple way where pre-orders are literally delivered to peoples' doors the day the product is released or at least make it so that people can pick up their device in-store on that date.
Pre-order actually worked out OK for me. My local BB, while it had >60 of these devices on 17th, 100% of them were 16GB devices - I want a 32GB device. Who know when this BB store will get 32GB in inventory?
I'll have my device on Tuesday - soon enough, I suppose.
At least you had the option / appearance of a preorder... My two closest stores didn't do them. They did tell me they had a 32GB physically in hand today so I drove 35 miles only to find out they won't get them til tuesday... Hopefully.
Spent an hour today getting F'd in the A by BB. Nice letter heading to corporate today after talking with 2 douche managers. Tips? Ideas?
Bukem75 said:
At least you had the option / appearance of a preorder... My two closest stores didn't do them. They did tell me they had a 32GB physically in hand today so I drove 35 miles only to find out they won't get them til tuesday... Hopefully.
Spent an hour today getting F'd in the A by BB. Nice letter heading to corporate today after talking with 2 douche managers. Tips? Ideas?
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Click to collapse
Here are a few that could help them:
-Ship preorders early so they arrive on Launch Day. If not possible due to various reasons, clearly indicate that on the preorder information.
-Allow people that preordered and are on backorder to pickup their preordered model in the store.
-Dont wait until customer opinion surveys reach rock bottom before attempting to fix the problem. High end electronics retailing should equal good customer service. I dont care that you might only have 5-10% margin, to the customer they are still paying on average more than other items.
- Have an equal or slighly smaller quantity of device accessories along with the tablet.
Dang I am so jealous I am still waiting for my pre-order. Thursday is suppose to be my day.
I pre ordered on the 8th. When I found out they wouldn't start shipping them out until the 17th, I canceled my order. I ended up going to my local BestBuy on the 17th to pick one up.
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I walked in a got one no problems lol cancel it and go in to the store
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Lets start a thread for those of use who preordered through Best Buy (regrettably) and post when we preordered, color, location and when we received our notices that our device is ready for pick up.
PS. I got BB to tell me what position in line I am for my preorder, the customer service rep I spoke with talked with the store that I preordered from and she said I was either #4 or #6, she couldn't remember which one it was.
Obviously I haven't received mine yet but will post on here the second I do.
Oct 3rd
Menomonee Falls, WI
White
I preordered 10/15, black N4, Maryland. TBD when I receive the notification. But I called last night and she said mine is in the system and will be ready in store the 22nd. Although she said most likely it will processed the 22nd and than ready for pickup the next morning. My main concern was since I preorderd so late, would that effect when I could get my phone. Seems it won't be an issue. I did enroll in text message notifications too. I'm ready!
Wow, that is good news for you. Hopefully it is true.
I'm going to call my store this morning when they open and see if they have any new information. I need to ask about my email address I gave them too because I never received a confirmation email from when I ordered my phone which is weird because my wife did get a message.
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
tu3218 said:
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
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No we both actually don't have service with Verizon yet. The plan was, when I received the phone to switch to Verizon.
Still got my fingers crossed that I will have it this week still but who knows....
Oct. 1 Black
Best buy
Westminister, CA
Will let you guys know when I get a notice
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
I called my Best Buy last week and the guy told me I would be able to pick it up on the 24th. When I preordered the lady told me I would get an email the night before it's available. So I'm not expecting to hear anything until Thursday night.
I ordered the black one.
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jake21 said:
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
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I'm kicking myself for switching my preorder to Best Buy. They still haven't sent a notification on a Sprint Note 4 a family member ordered.
If I find out I have to wait til 10/31, I'll be livid because I can't switch back to ordering it from Amazon. Also I need to purchase it through preorder to get that rebate--I'm paying full price for the phone.
This really is the worst handled launch of a phone.
I worked for Best Buy on and off over the years in their Mobile dept. The way it works is the district warehouse sends a predetermined number of product to each store based on sales rank for various products - regardless of the number of pre-orders the store may have received. For example, I pre-ordered a Black N4 from my local best buy the other day, and talking to my former co-worker she looked up the number of black N4s assigned to be delivered to our store. RSS showed 11 were ordered for our store, though the system does not say when they will arrive, or if they will all arrive at once. Best Buy employees have no ability to look up pre-order quantities so you cannot tell if of the 11 expected to the store one will be allotted to you. Pre-orders are filled in order of receipt, so the earlier you were to pre-order the more likely it is you'll get one the day/day after they receive them. Best Buy will get a truck on thursday morning (23rd) likely having the first round of N4s on it. So thursday they will process the delivery and you'll get a notification mid to late afternoon that they have your phone (if there were enough delivered to get to your name) You shouldnt get any notifications from best buy until the store you ordered from processes their received stock and your pre-order is filled in store and is awaiting pick-up.
Hope this helps.
Just got off the phone with a sales rep at my local BB where I preordered. He said he doesn't have any new information but they are expecting to receive Verizon note 4s in on Thursday and I should check back with them then. I'm going to keep calling every day to see when they actually get some in. Also, once we know that they are starting to get them in, it wouldn't hurt to call around to the other BBs in the area to see if they maybe got more in than the store you ordered from. It may be a long shot but if a store got like 20 of them in and only had 10 preorders, the remainder will be available to be sold. In that case, you can simply go that location and have your preorder fulfilled through that store. Again, probably a long shot but at this point, I just want the damn phone asap.
I'll keep everyone posted.
Well let see... When I was in store doing my pre-order with Gift Card on my BB credit card, I was promised the 17th as discussed in prior thread(s). I never actually believed this since various Best Buys deceived me so much on my qualified trade in being a Droid X. Even the original rep had got smart with me in the store I pre-ordered and rudely swung her monitor around showing my Droid X was listed in there system as a $0 value. She was correctly corrected by both a co-worker and manager of which I further had them write my trade in model and acceptance of trade upon picking up my pre-order when it arrives on paper.
As the 17th passed with no email or notification that my Note 4 was in store, I called and finally reached a different manager. He right away told me that there was a lawsuit of some sort between Verizon and Samsung or Best Buy - he really didn't give me much information regarding that other than Verizon had just sent them a letter around the 14th demanding they would not receive shipments until the day of the 23rd and be allowed to release them then. The manager also promised me that mine would be available as of that date and that even further, they would likely actually receive the shipment on the 21st or 22nd and start sending folks like me notifications of pickup ready for the 23rd.
That is where things stand at this point with me. Gee, I wonder what to expect next...
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
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Only time will tell. Hopefully they will start receiving the devices in the next day or so and have them available to us that preordered relatively early (Oct 3rd, in my case). That would be the best case scenario, worst case scenario is they only receive a couple devices of each color and this goes on for weeks until they fulfill all of the orders.
Fingers crossed, getting pretty anxious here
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
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Basically the Pre-order guarentees the $200 working phone trade in offer, and that if there arn't enough phones on the first truck, on tuesday (usually the next delivery day for bby) you'll have guarenteed product. Verizon store is the same way if you go in and pre-order. It's basically just a hold to prevent someone from walking in and buying the N4 once they have one available. It's supposed to reduce people calling in and coming to store asking alll the time "Do you have this phone now?"
Unfortunately bby gets what Samsung sends them, then from there they send their pre-determined shipments out to the stores based on store sales statistics, not so much on pre-order demand.
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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The interesting part is RSS has the street date listed as 10/17/14, so there is nothing prevent the sale. POS picks up the street date and will not allow sales ahead of the street date based from RSS. The only thing claiming 10/23/14 is a sheet of paper that is often wrong.
Kmclove14 said:
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
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I was told I am number 4 or 6 (the BB rep that called me couldn't remember after contacting the store). You said that your store is only getting 6 in total. Do you think all stores are only going to get 6 in (or about that amount) or do you think that some stores may receive more/less?
I really hope I'm in the first wave of devices they receive.
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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We do work for Samsung, but we have complete access to all numbers for Best Buy as well .
The release date was weeks ago in the system; they are fair game when they arrive and your name is called.