Help! Help! Help! Please! - Galaxy Note 4 Q&A, Help & Troubleshooting

Bought a OTG from China, used one, left plugged into the phone as I slept...don't know if it's the cause of my troubles to start happening, or if the Twitter app I installed at the same time is the cause.
The phone became TROUBLE and I eventually decided to try going back to stock. I did manage to get stock on but couldn't use because the phone immediately would display the dreaded "Unfortunately.......", which pops up so often that you cannot do anything. So I decided to do a full wipe from factory recovery. Since then, the phone wont power on at all! I have left it to charge overnight, all day, NO POWER!!!! I have read many similar accounts. I lost as what to do! I had ZERO power issuses before. Saw a vid where a guy says the power switch is faulty. He ordered one from eBay and replaced it. 1) I don't think it's the case. 2) don't think I wanna try soldering, etc.
Any help would be appreciated!!!

I have the 910W8 from Rogers in Canada. ODIN flashed with no problems (used the latest firmware from sammobiles for my phone) but would get that error after the flash, causing it to be unuseable. I flashed a second time and same thing. That's when I decided to do a wipe from recovery. Now it won't boot up.

Wow! NOBODY?!
kojam said:
I have the 910W8 from Rogers in Canada. ODIN flashed with no problems (used the latest firmware from sammobiles for my phone) but would get that error after the flash, causing it to be unuseable. I flashed a second time and same thing. That's when I decided to do a wipe from recovery. Now it won't boot up.
Click to expand...
Click to collapse
Cannot believe nobody has replied. I did get one of the usb things from a very nice member (i have to register myself as someone who now has one) but the phone is still not working.
Having done some confusing reading to try to fix mine but don't think i can.
Wondering if there's a good, reliable, store in the GTA (north end preferrably) that can do repair with JTAG? Wondering if there's any hope in recovering this phone. I get the impression that there's a good chance JTAG repair can bring it back to life.

Related

I9000M booting problem- after failed download.

I just installed PSX for my galaxy and installed the all roms app...(forgot name) but i was downloading a game and then i left my phone alone to let it download.
10 minutes later my phone wouldn't go onto the lockscreen aka froze. so i decided to take the battery out...(mind you the download wasnt finished) and now when i boot up the phone it just goes the the "S" logo and either turns off...or freezes.
note* I can access ADB through 3 button reset.
However i do not want to wipe data. as i have important pictures on my internal sd and videos. i was thinking of using the "wiping cache option" cause my theory was that the frozen app was still in memory or something....can anyone give me suggestions to fix this issue?...try to avoid "wipe data option"
thanks.
edit** have got into download mode and tried to use ODIN but odin doesnt see my phone....however kies does. but kies cant connect to it. keep saying connecting to device....any helP??
flashing a rom doesn't delete your pictures I think
just contacts, sms, apps etc
but it is better if someone else also verifies it
edit: oh sorry I just saw you wrote cache... i am not sure what that does. I don;t think it deletes your data.
allotrios said:
flashing a rom doesn't delete your pictures I think
just contacts, sms, apps etc
but it is better if someone else also verifies it
edit: oh sorry I just saw you wrote cache... i am not sure what that does. I don;t think it deletes your data.
Click to expand...
Click to collapse
i am waiting for someone to clarify that i can "wipe cache". By the way, i do also require my SMS messages, there is some delicate information within them. i am currently googling wipe cache. any other help is greatly appreciated. thanks for the quicky reply allotrios
just wiped cache. phone still wont boot to main homescreen it freezes, and/or shuts off. last resort is wipe data. anyone offer a suggestion other than that?
WTH? i just wiped date/factory reset and hit reboot and it STILL doesnt load. it goes to the "S" symbol and shuts off or freezes.
edit* trying to find firmware for i9000M canada version. Attempting to use odin but cant find links
just got pit file! where can i get the pda phone and csc files? what else do i need to flash it using odin? im constantly googling and trying to do this before i sleep
edit** just tried to use odin with a different firmware with all correct files. when pluggin in usb cable in download mode, Odin doesnt see my phone.
kies sees the device but keep saying "connecting to device"
welcome to my world........flashes fine, wiped data/cache, still freezes at the 's'. i just sent my phone in after i couldn't get it going after flashing 40 times.
it would seem your sdcard is corrupted or fried.........try flashing some more roms (jg9 or jh2) with different pits (512 and 803) and wipe data/cache. samfirmware.com for the roms.
as well, if you do not have the 3br fix to get into download mode (since you said you get into download mode via adb), i would suggest you flash the fix asap before you lose the ability to use adb.
wang1chung said:
welcome to my world........flashes fine, wiped data/cache, still freezes at the 's'. i just sent my phone in after i couldn't get it going after flashing 40 times.
it would seem your sdcard is corrupted or fried.........try flashing some more roms (jg9 or jh2) with different pits (512 and 803) and wipe data/cache. samfirmware.com for the roms.
as well, if you do not have the 3br fix to get into download mode (since you said you get into download mode via adb), i would suggest you flash the fix asap before you lose the ability to use adb.
Click to expand...
Click to collapse
ive been sitting here for 3 hours...have a exam tommorow and am fed up. Problem is i bought this phone from a friend, so warrranty is out of the option.
The other problem WHICH can be solved somehow...is that my computer sees my phone. (kies does..but wont connect)..i can "technically" use odin if i can somehow get my phone to work with it.
If the case that my internal sd card is fried....i dont have warranty, do i have manufacturer warranty?. aka samsung?. i dont know just a thought.
can you get into download mode? i assume no as i had the same issue, and adb wouldn't work unless the phone had fully booted up. odin will only recognize your phone in download mode.
the only options you have are:
make a jig with 301k resistor to get your phone into download mode and try flashing
send your phone out to be repaired (some other thread mentioned repair shop in ontario)
go into bell and see if they will take your phone in for repair (samsung 1yr warranty)
wang1chung said:
can you get into download mode? i assume no as i had the same issue, and adb wouldn't work unless the phone had fully booted up. odin will only recognize your phone in download mode.
the only options you have are:
make a jig with 301k resistor to get your phone into download mode and try flashing
send your phone out to be repaired (some other thread mentioned repair shop in ontario)
go into bell and see if they will take your phone in for repair (samsung 1yr warranty)
Click to expand...
Click to collapse
i CAN get into DOWNLOAD MODE. but problem is ODIN doesnt see my phone
edit* could you give me a link to that store?
ah, ok...........i had the same problem, but after i installed the drivers for it, no more problems.
you should try that before you send your phone in.
edit: found the link
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
If you're phone can get into download mode then it should work. However, Odin is somewhat temperamental, have you tried Heimdall?
Benjamin Dobell said:
If you're phone can get into download mode then it should work. However, Odin is somewhat temperamental, have you tried Heimdall?
Click to expand...
Click to collapse
i have just woken up. my phone is now dead, i cant turn it on. i have tried connecting the charger and it wont charge my phone......anyone have any ideas? is it bricked? internal SD card fail?......i dont have Bell warranty, would samsung canada cover this issue? as internal sd cards area known to fail?......thanks.
edit** never mind, it is now charging. i will keep this thread updated when i finish my exam today and let everyone know where my phone stands. So far i think it is a internal sd card error. But i am hoping after a full charge it may work again.
hmm still same thing, i load to "S" screen and it shuts off, i can still access 3 button recovery and download mode. i just called samsung too, they said to call my service provider, but problem is i bought the phone second-hand.
Have just flashed JH2 firmware and JG5 firmware on phone with ODIN, phone still boots up to "S" logo and then shuts off .
edit** only JH2 firmware will go through to my phone on ODIN, i have tried a 2nd time, it goes to the S logo....looks like it will load to phone, and then just doesnt and shuts off.
So is it safe to say the phone is bricked?.....i have heard of someone in this forum saying there was a unofficial samsung store somewhere in Ontario that fixes galaxy phones?....anyone can link me to this?. I don't have warranty as i bought it 2nd hand. hmm..now idont know what to do, besides, i guess, save up and buy a new phone.
edit** it cant be bricked if i can still access recovery and download mode? right.
Phone is OFFICIALLY bricked, tried flashing a 803 pit file, now it wont power on, or charge through wall charger. thanks to all who helped in little ways. but looks like ill have to buy a new phone.
jark99 said:
edit** it cant be bricked if i can still access recovery and download mode? right.
Click to expand...
Click to collapse
that would normally be true........with one exemption to the rule.......if your sdcard is corrupted/fried.
if you have flashed back to 2.1 with repartition and wiping multiple times with different PITS, and still the same issue, then nothing will help (at the moment) aside from sending it in.
I Had this exact same issue a week ago. My guess is that your internal SD is dead and you will need to send it out for repairs. Im still waiting for mine from bell to see if they only reflashed or replaced the whole motherboard.
Light
Problem is i dont have Bell warranty....so i am kinda a goner. unless someone has a suggestion?
Just because you don't have warranty doesn't mean you can't pay to get it repaired (at least get it inspected and a quote). Should be much cheaper than saving up for a new one!
If you bought it from your friend, they should be able to send it on your behalf.
Sorry to hear about your issues :/
JimiJam said:
Just because you don't have warranty doesn't mean you can't pay to get it repaired (at least get it inspected and a quote). Should be much cheaper than saving up for a new one!
If you bought it from your friend, they should be able to send it on your behalf.
Sorry to hear about your issues :/
Click to expand...
Click to collapse
In Ontario, the only way to get our phone repaired is through Bell sending it to a service center, Problem is my friend doesnt have the receipt. He bought it from a friend. Its past through 3 hands to get to me. Friend's Friend > My Friend > ME.
So...i am currently looking at cell repair shops to see if they can fix this problem....BUT i am assuming alot of them use Odin or some sort of flashing, WHICH i have already done .....
I also called 5 bell stores to see if i could get the receipt printed out using the IMEI code, all of them said this information cannot be provided due to "privacy issues." They told me to call Samsung or talk to a 3rd party cell repair center.....fml.

[Q] Phone rebooting randomly - help needed

Hey everyone,
So, I'm pretty new to Android having had the past two iterations of the Nexus 7 and decided to take the leap from an iPhone (which I had jailbroken) to a Samsung Galaxy S4 GT-I9505 LTE, which I bought unlocked and outright.
I ran stock TouchWiz for a while and then wanted to play, so installed FoxHound 3.2. This worked fine for some time, but then I started getting random reboots which seemed to coincide with listening to music on the device. After a while the reboots suddenly became more regular and it got so I couldn't even open WhatsApp without it either restarting or going into a bootloop. Usually, if it went into a bootloop and I tried starting the phone straight away it would fail, but if I left it off for some time it would start up okay, only to reboot again later if I used it for anything. I also noticed the battery draining quickly.
I tried flashing the device with various other ROMs - PACMan, Google AOKP, etc. - but got the same issue. Many times, the system would crash just when I first started to setup the phone. I finally determined the reason it was crashing at the initial startup was that it was when WiFi was being enabled. So, I ended up following a fruitless several hours of attempting to fix the WiFi using files provided on this page: http://forum.xda-developers.com/showthread.php?t=2192025. I tried XXUDMH8, XXUEMJ7 and XXUEMK8 all to no avail - I installed both the firmware and the WiFi fix files using Odin and thought I had it cracked, only for my phone to eventually reboot again whilst WiFi was not even enabled - it did take a bit longer this time though, admittedly, but it still rebooted and went into a bootloop.
So, I finally followed this page: http://galaxys4root.com/galaxy-s4-tutorials/how-to-unroot-galaxy-s4-and-remove-root-completely/ to completely return my device to stock TouchWiz, but still no joy.
I have tried factory resetting the device and wiping all cache from the stock recovery and from Philz CWM (which I had while using the custom ROMs), but this does nothing.
I tried connecting my device to Kies now that I have the stock TouchWiz ROM back on the device, but it is now rebooting even more frequently and I can't get in long enough to run the emergency firmware recovery. It used to stay up longer (sometimes indefinitely) when connected to the PC via the Samsung factory cable or to a power supply with the Samsung charger, but now it is even rebooting when plugged in.
I am extremely worried that my device that cost me nearly £600 a few months ago is bricked for good. I did (understandably) think that returning it to default would've resolved the issue, but even this has failed.
Is there ANYTHING else I can try that I have not already........?
KalarAzar said:
Is there ANYTHING else I can try that I have not already........?
Click to expand...
Click to collapse
hello mate, what bootloader do you have?(Boot into download mode too see if it says Knox void warranty or not) and can you still boot into download mode? thanks
Repulsa said:
hello mate, what bootloader do you have?(Boot into download mode too see if it says Knox void warranty or not) and can you still boot into download mode? thanks
Click to expand...
Click to collapse
Hi and thanks for your reply,
I can boot into download mode - one of the only things I can do! - and it says 0x1 under KNOX WARRANTY VOID, so yes it is showing Knox void.
Just in case you need it, the full information shown on the screen in download mode is as follows:
ODIN MODE
PRODUCT NAME: GT-I9505
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
KNOX KERNEL LOCK: 0x0
KNOX WARRANTY VOID: 0x1
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: Enable
eMMC BURST MODE enabled
Thanks again..
KalarAzar said:
Thanks again..
Click to expand...
Click to collapse
I want you to flash the 4.3 stock rom firmware from samsung (Sign up)www.sammobile.com/firmwares/1/ make sure to choose the right one such as device, country . Then when your done flash the file via odin 3.09 and select AP ,Or follow the instruction from here, how to do a proper flash. http://forum.xda-developers.com/showthread.php?t=2252982 . have a nice day.
Repulsa said:
I want you to flash the 4.3 stock rom firmware from samsung (Sign up)www.sammobile.com/firmwares/1/ make sure to choose the right one such as device, country . Then when your done flash the file via odin 3.09 and select AP ,Or follow the instruction from here, how to do a proper flash. http://forum.xda-developers.com/showthread.php?t=2252982 . have a nice day.
Click to expand...
Click to collapse
Hey Repulsa,
Thanks again. Unfortunately, this is what I did. I signed up at samfirmware and downloaded the file: I9505XXUEMK8_I9505BTUEMK5_BTU.zip
The only thing I did different was that I used Odin 3.07 and flashed using the PDA option, but I'm presuming this is the same thing..? After the bootloop, I went into recovery and factory reset, but still the bootloop occurs.
I have since managed to get into my phone after leaving it off for a couple of hours again and looking through the settings it says I have "Samsung" as the secure boot status and "Official" as the device status. The build number is showing up as JSS15J.I9505XXUEMK8 on Android 4.3.
Should I try anything else that you can think of?
Thanks again for the reply.
KalarAzar said:
Hey Repulsa,
Thanks again. Unfortunately, this is what I did. I signed up at samfirmware and downloaded the file: I9505XXUEMK8_I9505BTUEMK5_BTU.zip
The only thing I did different was that I used Odin 3.07 and flashed using the PDA option, but I'm presuming this is the same thing..? After the bootloop, I went into recovery and factory reset, but still the bootloop occurs.
I have since managed to get into my phone after leaving it off for a couple of hours again and looking through the settings it says I have "Samsung" as the secure boot status and "Official" as the device status. The build number is showing up as JSS15J.I9505XXUEMK8 on Android 4.3.
Should I try anything else that you can think of?
Thanks again for the reply.
Click to expand...
Click to collapse
is the problem still persist? if it does Turn off your phone and Press and hold Power+Volume up and do another Wipe cache and Factory reset.
Repulsa said:
is the problem still persist? if it does Turn off your phone and Press and hold Power+Volume up and do another Wipe cache and Factory reset.
Click to expand...
Click to collapse
Yes, I'm afraid it does, and I have already done the wipe cache and factory reset, but no joy. I did it again anyway and on reboot it went back into the bootloop again, I'm afraid..
KalarAzar said:
Hey everyone,
So, I'm pretty new to Android having had the past two iterations of the Nexus 7 and decided to take the leap from an iPhone (which I had jailbroken) to a Samsung Galaxy S4 GT-I9505 LTE, which I bought unlocked and outright.
I ran stock TouchWiz for a while and then wanted to play, so installed FoxHound 3.2. This worked fine for some time, but then I started getting random reboots which seemed to coincide with listening to music on the device. After a while the reboots suddenly became more regular and it got so I couldn't even open WhatsApp without it either restarting or going into a bootloop. Usually, if it went into a bootloop and I tried starting the phone straight away it would fail, but if I left it off for some time it would start up okay, only to reboot again later if I used it for anything. I also noticed the battery draining quickly.
I tried flashing the device with various other ROMs - PACMan, Google AOKP, etc. - but got the same issue. Many times, the system would crash just when I first started to setup the phone. I finally determined the reason it was crashing at the initial startup was that it was when WiFi was being enabled. So, I ended up following a fruitless several hours of attempting to fix the WiFi using files provided on this page: http://forum.xda-developers.com/showthread.php?t=2192025. I tried XXUDMH8, XXUEMJ7 and XXUEMK8 all to no avail - I installed both the firmware and the WiFi fix files using Odin and thought I had it cracked, only for my phone to eventually reboot again whilst WiFi was not even enabled - it did take a bit longer this time though, admittedly, but it still rebooted and went into a bootloop.
So, I finally followed this page: http://galaxys4root.com/galaxy-s4-tutorials/how-to-unroot-galaxy-s4-and-remove-root-completely/ to completely return my device to stock TouchWiz, but still no joy.
I have tried factory resetting the device and wiping all cache from the stock recovery and from Philz CWM (which I had while using the custom ROMs), but this does nothing.
I tried connecting my device to Kies now that I have the stock TouchWiz ROM back on the device, but it is now rebooting even more frequently and I can't get in long enough to run the emergency firmware recovery. It used to stay up longer (sometimes indefinitely) when connected to the PC via the Samsung factory cable or to a power supply with the Samsung charger, but now it is even rebooting when plugged in.
I am extremely worried that my device that cost me nearly £600 a few months ago is bricked for good. I did (understandably) think that returning it to default would've resolved the issue, but even this has failed.
Is there ANYTHING else I can try that I have not already........?
Click to expand...
Click to collapse
it can be a bad battery aswell if your battery serial starts with BD exchange it asap you may also experience any issues mentioned in this thread http://forum.xda-developers.com/showthread.php?t=2570608
Acer4605 said:
it can be a bad battery aswell if your battery serial starts with BD exchange it asap you may also experience any issues mentioned in this thread http://forum.xda-developers.com/showthread.php?t=2570608
Click to expand...
Click to collapse
Ah FFS. My battery serial does start with BD and I was wondering if it was a battery issue, but didn't want to replace it if the fault was wider spread. I guess I may have to try this then..
I'm just flashing to MJ7 right now, but if it reboots again I will see about a new battery from where I bought it on Monday
And, as I forgot to say in the last post: thanks for your reply. If this fixes it, much kudos, my friend..
Yep. The flashing of MJ7 did not work. Maybe my battery is a dud as it went straight back into a bootloop at the Samsung logo.
Carphone Warehouse visit on Monday methinks..
KalarAzar said:
Yep. The flashing of MJ7 did not work. Maybe my battery is a dud as it went straight back into a bootloop at the Samsung logo.
Carphone Warehouse visit on Monday methinks..
Click to expand...
Click to collapse
you can get passed the samsung logo if you boot while your charger is connected to the phone, the battery might swell as well or is already bigger then it originally was
My phone has been randomly shutting down over the past couple of days and the only way I can get it to boot is to connect a charger/cable to pc. I've tried different ROMs and returning to stock. No joy.
I guess my battery could well be the problem
---------- Post added at 11:33 AM ---------- Previous post was at 11:28 AM ----------
My phone has randomly started shutting down over the past couple of days and the only way I can get it to boot is to connect charger/cable to pc. When it dies, it also loses all of my wifi passwords. It's a bit of a head scratcher. Any help appreciated
Definately the battery, dude
I was experiencing the same problems, and I observed that the battery swollen. So I replaced it and now the phone is functioning properly. Do not wait for the battery to modify its volume because you are risking to put pressure on the display and crack it. Beware.
Was, indeed, the battery
Hey everyone,
Just to let you know that I went back to Phones4u with the receipt from September (when I bought the new phone) and they filled out a form to request a new battery from Samsung and replaced mine their and then in the shop with a new battery from another Samsung Galaxy S4.
My old battery did, indeed, have a serial number that started with BD and the new one starts with AA so hopefully I am now sorted.
Massive thanks to everyone who replied and hopefully this thread will save someone else the time and lost data that flashing ROMs can incur.
Cheers,
A very happy Steve :laugh:

device not working after upgrade

Hello,
Yesterday I got a brand new D802, I can't tell you what kernel it is or baseband because my device isn't working properly.
the problems began after I did an upgrade from D80210B to D80210D using the LG PC Suite.
after the upgrade was done, the touch screen got very erratic and I every place I've touched wasn't the right place (it acted like it wasn't calibrated)
I've tried to flash the stock ROM again using LG Flash Tool 2014 and using both Hong Kong 32GB D80210D_00.kdz and Hong Kong 32GB D80210B_00.kdz files but it didn't do any good.
I can't enter recovery mode, I get only the Factory reset screen (which I did twice and no good either).
one more thing I've noticed is that the device doesn't recognize any SIM card I out in it, at first it recognized my SIM (I have a giffgaff SIM) and after the upgrade the boot screen suddenly showed me the Vodafone logo.
I ever tried to put a Vodafone SIM in it, but the results were the same. If I'm not doing anything, the device boot itself into a loop, I can see the first screen of the initialization but that's it.
I've managed to get it to work one time but I couldn't even operate it on a basic level and the touch was erratic.
many thanks for any help that I would get.
Ice_machinE said:
Hello,
Yesterday I got a brand new D802, I can't tell you what kernel it is or baseband because my device isn't working properly.
the problems began after I did an upgrade from D80210B to D80210D using the LG PC Suite.
after the upgrade was done, the touch screen got very erratic and I every place I've touched wasn't the right place (it acted like it wasn't calibrated)
I've tried to flash the stock ROM again using LG Flash Tool 2014 and using both Hong Kong 32GB D80210D_00.kdz and Hong Kong 32GB D80210B_00.kdz files but it didn't do any good.
I can't enter recovery mode, I get only the Factory reset screen (which I did twice and no good either).
one more thing I've noticed is that the device doesn't recognize any SIM card I out in it, at first it recognized my SIM (I have a giffgaff SIM) and after the upgrade the boot screen suddenly showed me the Vodafone logo.
I ever tried to put a Vodafone SIM in it, but the results were the same. If I'm not doing anything, the device boot itself into a loop, I can see the first screen of the initialization but that's it.
I've managed to get it to work one time but I couldn't even operate it on a basic level and the touch was erratic.
many thanks for any help that I would get.
Click to expand...
Click to collapse
Since the device is brand new as you implied, send it back for warranty. That would be the best thing to do, because chances are that even if you fix it after spending several hours on it, another issue might occur.
BTW factory reset screen is recovery mode. If you insist on keeping the device, let us know which kind of issues you are facing when trying to flash a .kdz.
vPro97 said:
Since the device is brand new as you implied, send it back for warranty. That would be the best thing to do, because chances are that even if you fix it after spending several hours on it, another issue might occur.
BTW factory reset screen is recovery mode. If you insist on keeping the device, let us know which kind of issues you are facing when trying to flash a .kdz.
Click to expand...
Click to collapse
Thanks for the reply, although it's brand new, it was bought on eBay so no can do about activating warranty and stuff.
Anyway, I tried a few more times fixing it, but gave up and put it in a lab.
I'll update next week, after it will return, what was the damage.
once again, thanks
Ice_machinE said:
Thanks for the reply, although it's brand new, it was bought on eBay so no can do about activating warranty and stuff.
Anyway, I tried a few more times fixing it, but gave up and put it in a lab.
I'll update next week, after it will return, what was the damage.
once again, thanks
Click to expand...
Click to collapse
The same like here
http://forum.xda-developers.com/lg-g2/help/strange-touch-behaviour-stock-rom-flash-t2922009
7547
rimaSamir said:
The same like here
http://forum.xda-developers.com/lg-g2/help/strange-touch-behaviour-stock-rom-flash-t2922009
Click to expand...
Click to collapse
I got the phone back from the lab and the technician told me that a screen digitizer is needed to be replaced.
Naturally, I told hime not to do that and I will send the phone back to HK to get a replacement phone.
Many thanks for everyone who tried to help me.
Ice

Stuck in bootloop on untouched stock rom, unrooted device.

This afternoon my S7 Edge entered a boot loop. All I was doing was reading the news, in the same app I have been for the past couple of months. The device is untouched in terms of modifications since purchase, so unrooted stock rom. I can get into download mode, and occasionally, recovery mode. I wiped the cache as my first attempted fix - no change. Then did a factory reset - no change. I then thought I'd try loading twrp so I could flash a custom rom, but Odin was unable to flash it due to FRP Lock blocking it. I then downloaded the latest stock rom from sammobile, and was able to flash this via Odin. On first boot the device did start to load, and reached 10/19 in optimising the apps, before starting the boot loop again. I am kinda out of ideas now. Any help would be greatly appreciated.
re: bootloops
whitebloodcell said:
This afternoon my S7 Edge entered a boot loop. All I was doing was reading the news, in the same app I have been for the past couple of months. The device is untouched in terms of modifications since purchase, so unrooted stock rom. I can get into download mode, and occasionally, recovery mode. I wiped the cache as my first attempted fix - no change. Then did a factory reset - no change. I then thought I'd try loading twrp so I could flash a custom rom, but Odin was unable to flash it due to FRP Lock blocking it. I then downloaded the latest stock rom from sammobile, and was able to flash this via Odin. On first boot the device did start to load, and reached 10/19 in optimising the apps, before starting the boot loop again. I am kinda out of ideas now. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Go into settings>developer's options and ENABLE OEM UNLOCK then
go into settings>general management>reset>factory data reset and
reset the phone.
Once you have done that the phone will work properly without rebooting
provided that you have successfully odin flashed the official samsung
G935F S7 Edge firmware prior to doing a factory data reset.
Good luck, have a great day!
Thanks for replying. Unfortunately I can't get into the phone at all. Only screen I have access to a recovery and downloader.
So I left the phone alone for a while and tried booting into safemode. This time it worked - sort of. It is asking me for a password, but I have never set one. I only ever set a pin and fingerprints. But since wiping everything that doesn't seem to apply anymore. What is the default password? I am referring to the phone password, rather than a google account obviously. I am not at that stage of the boot up.
Update: found the password (default_password), still boot looping on the optimising apps screen.
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
I have flashed stock rom (initially the version that matches my carrier, although my phone was bought sim free and unlocked, and then the version for unlocked phones (BTU in sammobile I think)) but it still just boot loops. The phone can remain in download mode as long as it wants, and previously, when it was asking for the password, it was able to remain on that screen indefinitely. I would have thought if it was a hardware problem the boot looping would happen regardless of the action on screen. Immediately after flashing the stock rom, it did start to load before ooting. Now it just boots immediately at the Samsung Logo.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
Just to be clear, do you mean repartition here? I have not checked that option before, will try it.
Even without the PIT file. Flashing stock rom should have fixed you... which carrier do you have? If Verizon, they have a recovery assistant software that works in these situations. Or if not try "samsung kies". If all else fails I'd give Sammy a call.
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
vsn4 said:
Even without the PIT file. Flashing stock rom should have fixed you... which carrier do you have? If Verizon, they have a recovery assistant software that works in these situations. Or if not try "samsung kies". If all else fails I'd give Sammy a call.
Click to expand...
Click to collapse
I am in the UK, and my carrier is Three, although the phone was purchased sim free. I tried samsung kies (phone not compatible apparently), samsung switch (phone does not support initialization). I may have to call Samsung, but I purchased the phone on eBay, so no warranty (never doing that again!), so I guess it'll be expensive to get them to sort it. I've taken it to a phone repair shop this afternoon and the guy reckoned he could fix it based on what I said. We shall see. I don't have to pay unless he fixes it, so worth a shot.
You can wipe your phone by entering recovery. Default recovery has the wipe option.
alehawk said:
You can wipe your phone by entering recovery. Default recovery has the wipe option.
Click to expand...
Click to collapse
Was the first thing I tried. Didn't help.
I got the bootloop thingy and was the cache, I wiped and the phone booted up
alehawk said:
I got the bootloop thingy and was the cache, I wiped and the phone booted up
Click to expand...
Click to collapse
Thanks for trying to help, but, again, already tried that.
whitebloodcell said:
I am in the UK, and my carrier is Three, although the phone was purchased sim free. I tried samsung kies (phone not compatible apparently), samsung switch (phone does not support initialization). I may have to call Samsung, but I purchased the phone on eBay, so no warranty (never doing that again!), so I guess it'll be expensive to get them to sort it. I've taken it to a phone repair shop this afternoon and the guy reckoned he could fix it based on what I said. We shall see. I don't have to pay unless he fixes it, so worth a shot.
Click to expand...
Click to collapse
Hope all goes well, let us know if you get it sorted out.
Hi
Just curious...why do u say u don't have warranty just because u brought from eBay?
Surely it doesn't matter where u brought it and it still has warranty.
Have u tried contacting Samsung?
AnubuRe said:
Hi
Just curious...why do u say u don't have warranty just because u brought from eBay?
Surely it doesn't matter where u brought it and it still has warranty.
Have u tried contacting Samsung?
Click to expand...
Click to collapse
Pretty much all warranties (including Samsung - I checked) are contracts with the original purchaser only. Even if you have proof of purchase, you then need to match the records they have of the identity of the original purchaser. Whilst some manufacturers will be more lenient, others will follow the official policy strictly. Speaking from experience here.
whitebloodcell said:
Pretty much all warranties (including Samsung - I checked) are contracts with the original purchaser only. Even if you have proof of purchase, you then need to match the records they have of the identity of the original purchaser. Whilst some manufacturers will be more lenient, others will follow the official policy strictly. Speaking from experience here.
Click to expand...
Click to collapse
For those perhaps in similar situation in the future, Samsung didn't care that it was purchased second hand, despite what the fine print says. They just looked at the serial number. In the course of trying my own repairs I flashed a custom rom, which of course tripped the knox warranty void bit. When I took it into the service centre they saw this and then wanted to charge £225 for an out of warranty repair. I refused at the time. I later called Samsung support and explained the situation (I said a phone repair shop must have done the flashing). Again on the phone I was told it would be an out of warranty repair, and this time I agreed. They collected my phone and returned it to me today however, with no invoice or mention of charges, so it looks like they just did the repair no questions asked.
I have the same issues, so far I'm getting by with flashing a stock rom with pit file and doing repartition and nand erase, normal cache/ factory reset doesn't help, it sometimes even boot loops while in twrp.
Somehow Odin flashing helps for a random amount of time, but it has thus far, crashed after a month, or a couple weeks since the last flash, etc. So far it's been my 5th boot loop event in the last 6 months
It sucks but as I got mine from another country (/win), didn't get the warranty ;( plus I tripped Knox by rooting.
sounds hardware related to me..
i had a friend with a note 4 who had similar problems it would hardly ever boot sometimes boot straight into download mode..
if by chance it did boot it would boot once the device was locked for a short time it would reboot and start over again bootlooping..
it was the emmc flash memory that was failing...
a workaround i found for this was the first thing i did when finally getting it to boot was install "Wake Lock - CPU Awake" and set it to never let the device sleep and to startup on boot...
this "fixed" it as long as your phone does not turn off... he had insurance though and sent it off and they sent him a new refirb
again this note 4 was untouched never rooted or anything
vsn4 said:
If you still can't get into the phone like the person above said, I would use Oden to reparation and reflash your stock rom. If it still gives you issues, I'd suspect hardware fault.
Click to expand...
Click to collapse
im having pretty much the exact same problem except ive been unsuccesful at flashing the stock firmware for my galaxy s7 active (SM-G891A). the active series isnt the most saute after, so finding the right firmware is alil more difficult. which im pretty sure is how i got into this situation! my question is what exacly does checking the "reparation" option do. i read to leave to leave it unchecked/unticked. maybe thats why ive been unsuccessful. and someone told me awhile ago not to fill in the "bt" box becuz i have a locked bootloader. this correct or no?

Samsung S8+ Stuck in the boot loop, I think

Hi guys and gals
I am probably duplicating a thread for which I apologise in advance, but I have no clue for what key words I should be using to search for to find an existing answer, assuming there is one!?
I have the s8+ (SM-G955f) purchased in the UK via Vodafeon.
The battery died some weeks ago and I've had no money to be able to buy a replacement until now. I did try to use it now and again, but it last no more than a minute, but what did seem to happen is what is referred to as the boot loop saga.
I have followed other threads for instructions and downloaded Odin v.3.13 along with the varoius files (BL,AP,CP,CSC) from a zip file (G955FXXU9DTF1_G955FOVF9DTF1_VOD.zip) I was doing this late last night and do no remember which website I got it from, it took sooo long to download.
I am now at the point where I have connected the phone via USB and I have run the program and the status went to green, said 'pass' and the phone rebooted, however it is back to the Samsung welcome screen and sometimes keeps rebooting, other times, just stays there.
Where do I go from here? would it be that I have used the wrong firmware? I have never done this stuff before and have no clue, but am desperate to have a working phone as I have no money to replace it
Any advice, very welcome
If the battery went bad why flash firmware. Replace the battery
TheMadScientist said:
If the battery went bad why flash firmware. Replace the battery
Click to expand...
Click to collapse
I guess the issue was when the battery had issues, it would last maybe a minute or 2 before shutting down and then having to wait a full day before trying again. I did this for about a week as needed to get phone numbers from the phone along with some other info.
On the last occassion the phone turned on before the battery finally gave up, it seemed to go into the bootloop.
So now, I have tried various versions of Firmware via Frija and using Odin 3.13 to instal, but the phone doesn't seem to want to accept it.
The phone was originally purchase via Vodafone in the UK. I have tried VOD and BTU.
I am now in Asutralia, so have also tried TEL and VAU as have had sims from them also.. if that makes a difference?
I cannot get into the recovery mode at the moment, no clue why, just the download screen. The last time it went into recovery it kept mentioning about ATT which I don't understand as the phone has never had an AT&T connection which I think is in the USA and the phone has not been there..
Does anyone have any other suggestions? Would it be crazy to try and instal a custom OS and then revert back, or does the phone always remember the original firmware? I hope this all makes sense as this is all new to me..
Thanks in advance.

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