G4 randomn restarts - Moto G4 Plus Questions & Answers

I have had this phone restart itself for no reason. Most of the time when I'm not even touching it.
It restarted itself about 2 times one day. Next time it happened once a week later.
Any ideas?

mex2309 said:
I have had this phone restart itself for no reason. Most of the time when I'm not even touching it.
It restarted itself about 2 times one day. Next time it happened once a week later.
Any ideas?
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Same stuff happens to me. No idea why. The phone is not hot. Nor is it running anything. It just restarts out of nowhere.

Yea. Still having randomn restarts. Decent phone but will probably return it.

Related

htc hd2 too long to boot

sometimes when i turn off the phone and power back up the cellphone just stay on "STICK TOGUERE" and nothing happends, this morning that happend and all my settings go away. is that normal or have to do something ??
Did this just recently begin to happen or has it been like that since day one? This happened to me once before...but it was after I installed a bad app and I did a hard reset and it fixed it. You might want too pull the Micro SD out to reboot and see if that helps. Also there where some posts about the battery little receptors was bent and it would peoples phones to just keep rebooting...
yes hard reset fix the problem. so if i install something bad on my phone i have to do a hard reset ? i just have 3 days with the phone and it happend to me 2 times. the firs day i leave it charging since 10pm until 5:30 am and it was frozen , so i take out the battery and it wast booting up. i take out the battery 3 times and the 4th it work.
KrOsS1 said:
yes hard reset fix the problem. so if i install something bad on my phone i have to do a hard reset ? i just have 3 days with the phone and it happend to me 2 times. the firs day i leave it charging since 10pm until 5:30 am and it was frozen , so i take out the battery and it wast booting up. i take out the battery 3 times and the 4th it work.
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Start by uninstalling the last program you installed and go from there. There are lots of ****ty apps out there.
KrOsS1 said:
yes hard reset fix the problem. so if i install something bad on my phone i have to do a hard reset ? i just have 3 days with the phone and it happend to me 2 times. the firs day i leave it charging since 10pm until 5:30 am and it was frozen , so i take out the battery and it wast booting up. i take out the battery 3 times and the 4th it work.
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Yeah...cris is right...usually uninstalling the last app will work but a lot of times...i would install like five apps at once and would be hard to narrow it down. What apps where you installing and where did you find them...
well.. i just install google voice 2 times... thats all and i download from the marketplace.

I had two total freezes today

I had my Surround lock up twice today requiring me to remove the battery. Once while searching in the marketplace and another when I was typing in a text message. Anyone else have any freezes yet?
I'm only on day 2 with mine, but so far no freezes here.
i've had mine since nov 8th and i haven't had any freezes yet. has it done anything else?
I had a couple freezes 2 days after buying it requiring me to pull the battery once, but other than that, its been running every day since then without a reboot just fine.
I did install several applications from the marketplace which did not work until i booted the phone so perhaps that had something to do with it. Made me wish for a stylus and a reset switch though! Some things never change...
Mine just froze one time after downloading a program and I think it had to do with low signal strength so the download hung then the phone was frozen. Other than that smooth as can be.
Wingnutt54 said:
Mine just froze one time after downloading a program and I think it had to do with low signal strength so the download hung then the phone was frozen. Other than that smooth as can be.
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I've had the Market freeze a few times on me too, but that's it so far...and I did pull the battery
Ive got a new one for you. The microphone on mine stopped working.... I was in the middle of a call and I could hear "hello...hello..." but he couldn't hear me. I did a power cycle and still no go. So I took the battery out and restarted it and it decided to work again. Now the battery was pretty low, but not dead you think that the noise cancelation crap in the phone could stop working with a low battery?? That was a new one for me
Constant Freezes and Reboots
Mine began locking up after I installed about 20 apps in one day. Then it would randomly reboot itself. Then it got bad, It would reset to default: no apps installed, no accounts, no contacts. But the wierd thing is, randomly it would come back with all my settings. I contacted HTC throug email and got a reply within 20 minutes. Told me to do Hard Reset because OS got corrupt somehow. Hold Volume Up & DOWN while powering ON. Options come up on screen to Hard Reset. I have since reinstalled every app as before and it works flawless now. Loving my Surround!!
I had my first reboot today, I was typing in a text message and it hung on the letter "I" then when dark after 30 seconds or so. It immediately botted back up and has been fine ever since. Strange...

Random shut down

Today I picked up my phone up to send a text and it was no longer powered up. It had randomly shut down.
When I switched it on again I noticed it has lost its battery stats so looks like they were reset or lost. There were no user apps installed on the phone either.
Have you had a similar experience?
You could try to reset it or take it back. Could be defective!!!
Was it somewhere it was hot? Maybe the phone got too warm and hit the shutdown temp?
Honestly hard (read impossible) to tell you what happened. Have any more info / logs?
I haven't had any issues with heat or shutdowns at all. I get 6+ hours SoT every single day at 75% brightness. 100% stock and unrooted. I use my N5 for all the modding aspects like V4A, Xposed, etc. I want this one for Android pay.
Anyways my uptime has been running since I unboxed it on 11/9/15. No issues.
I actually had it reboot in my pocket yesterday on the first day i had it but I already installed a custom ROM so no testing it out now.
RoyJ said:
Was it somewhere it was hot? Maybe the phone got too warm and hit the shutdown temp?
Honestly hard (read impossible) to tell you what happened. Have any more info / logs?
I haven't had any issues with heat or shutdowns at all. I get 6+ hours SoT every single day at 75% brightness. 100% stock and unrooted. I use my N5 for all the modding aspects like V4A, Xposed, etc. I want this one for Android pay.
Anyways my uptime has been running since I unboxed it on 11/9/15. No issues.
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It was only room temperature. Here in England at 18cc so not too hot, but good point.
I read about the same thing happening with a N5 and it turned out to be a defective mother board.
Guess I should return today then... Bummer
If you just got it, might want to see if it happens again. I had one random reboot the first day and its been fine since.
My phone has started doing the same thing. Twice in 3 hours.
Same here...... 3 times reboot..... And now 2 times shutdowns.
I started having random reboots after I installed greenify. I tried several settings but had the same problem. It rebooted 5 or 6 times a day. I uninstalled it and haven't had any more problems.
I had my phone shut off yesterday and wouldn't boot until I plugged it in (it was at 80% battery). I then noticed that once it booted, it had deleted all of my paired Bluetooth devices.
Sent from my Nexus 6P using Tapatalk
murphyjasonc said:
I started having random reboots after I installed greenify. I tried several settings but had the same problem. It rebooted 5 or 6 times a day. I uninstalled it and haven't had any more problems.
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Was just having the same problem but it was happening every 30 seconds to a few minutes. Deactivated greenify's device admin ability and now it's gone. Hopefully it stays that way, though if it comes to uninstalling it, that's fine since there don't seem to be as many background apps running on the 6P compared to my verizon LG G4.
Nevermind had to uninstall it.
Shut down, and a little warm
My nexus 6p shut down nearly every day, I just picked it up and it was shut down, I looked under battery and I could see it has been shut down for hours.. hope somebody knows anything about this problem.. I don't think a hard reset will help, because when I got the phone I installed all the update to Android 6.01 (MMB29M) and then I did a hard reset to make sure the phone was as good as it could be..
But maybe I'll try one more hard reset, just to be 110% sure
..
Lars
Danmark.
I'm having this problem too. It happens a couple times a day, and I think it always happens right after I pull it out of my pocket and try to unlock it. I'll feel the vibration from the Nexus Imprint fingerprint sensor, but then the screen doesn't turn on. So I try the power button, and nothing happens because the device is suddenly off. So then I hold down the power button to turn it on, and it boots normally.
Someone mentioned this happening with stock software, which makes me think it's a hardware problem, so we'll need replacement devices. However, I do have Xposed and GravityBox installed, so I need to rule those out first by removing them for a while.
I've had the phone for two weeks now and so far this happened twice.
The only two things that come to mind:
- enabling SRGB in the dev settings
- using a bluetooth headset
Has anybody pinpointed whether this is a HW or SW issue!?
How common is this ... I've seen ppl complaining in this thread and in Reddit also on random reboots as well
Thx
Still happening...
I am having the same issue. Did the reset to factory with no help. Phone was not hot, was sitting on my desk with 81% charged battery. This is the 3rd or 4th time in a week it just shuts itself off for no reason. Has anyone found anything??
I'm having this problem too, now on DVP 3 it's even worse. But I notice today that alarm clock works, but the screen won't. So I think is a SW related, the screen won't wake up, and after a while if you press the buttons the phone reboots. Anyone have e ideas how to fix this?
Enviado de meu Nexus 6P usando Tapatalk
facing this problem since may security update, on purenexus , dirty unicorn and rr rom. dont know if it hw or sw or simply power button getting pressed accidently.
I think I need to reopen this post, coz' I've been facing thif problems for so many times this week so I google around and come to this post.
Has anyone come to a workaround or point out if it is software or hardware related yet...? If it's hardware then I think I'm gonna go for a replacement then!!!
If you haven't done so already, go vote in the "early shutdown" poll

Oneplus 2 random freezing and restarting

Hi, my op2 randomly freezing and reboots itself.
I tried diffrent roms and I used even safe mod , again again I am taking random reboot,
Anyone know how can I solve this problem?
Do you get reboots when you've done a factory restore without restoring any of the installed apps or restoring app data using Titanium Backup or some other backup software? I've experienced reboots when I did a restore of some app data using Titanium and I solved it by doing factory restore and not restoring any data starting from scratch.
Skickat från min ONE A2003 via Tapatalk
Yeah still happening.
I am on stock 2.2 but also have random freezing (not reboots).
After freeze there is no way to revive it other than reboot. Mostly happens in chrome.
Also some times phone didn't wake up looks like it goes in to deep sleep so i have to restart it. These things only starts happening after 2.2 update.
sushant6786 said:
I am on stock 2.2 but also have random freezing (not reboots).
After freeze there is no way to revive it other than reboot. Mostly happens in chrome.
Also some times phone didn't wake up looks like it goes in to deep sleep so i have to restart it. These things only starts happening after 2.2 update.
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Same here, Sleep of death sort of stuff.
Or what looked like app lockups.
In any event I seemed to have resolved it by upping the min CPU 1 tick.
Where I was rebooting my phone several times a day for a short period now do it every other day or so preventativly.
parakleet said:
Same here, Sleep of death sort of stuff.
Or what looked like app lockups.
In any event I seemed to have resolved it by upping the min CPU 1 tick.
Where I was rebooting my phone several times a day for a short period now do it every other day or so preventativly.
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Exactly the same here on the last Oxygen OS stock update. Also phone is laggy.
parakleet said:
Same here, Sleep of death sort of stuff.
Or what looked like app lockups.
In any event I seemed to have resolved it by upping the min CPU 1 tick.
Where I was rebooting my phone several times a day for a short period now do it every other day or so preventativly.
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Click to collapse
Now i notice that if i use my phone for a week without a restart then it gradually becomes slow and laggy(apps opening slowly, unlocking become slow) and randomly locks up for a few seconds. After that if i continue using then a time comes when phone completely froze and i hv to restart it.
sushant6786 said:
Now i notice that if i use my phone for a week without a restart then it gradually becomes slow and laggy(apps opening slowly, unlocking become slow) and randomly locks up for a few seconds. After that if i continue using then a time comes when phone completely froze and i hv to restart it.
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This is exactly how my phone acts. Did you find a solution, or is it still just part of the OS update?
kozy138 said:
This is exactly how my phone acts. Did you find a solution, or is it still just part of the OS update?
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Nah didn't found any solution, its because of 2.2 update and still persist in 2.2.1, many other people also having this problem.
Waiting for android m update.
Hoping for good.?
Does it also occur on custom roms?
Now i notice that if i use my phone for a week without a restart then it gradually becomes slow and laggy(apps opening slowly, unlocking become slow) and randomly locks up for a few seconds. After that if i continue using then a time comes when phone completely froze and i hv to restart it.

Phone is Broken

Alright, so like many people, I tried to play Pokemon GO. I was playing for about 20 minutes on my break at work, and I noticed that as I was switching between it and other apps, my phone was getting pretty laggy and bogged down, to a point where the phone just froze for a minute, then when the screen turned off. I couldn't turn it on for a further minute or so. Eventually after a few minutes of this, the phone just crashed, Upon trying to restart it, it went to the odin screen, saying "mmc_read error", or something like that. I pulled out the battery and let it sit for a few minutes and tried again. It started to boot, but it was stuck on the phone's model splash screen for several minutes, which its never done before. After the phone finally got booted up, it would freeze often, and I would not be able to turn the screen back on for several minutes at a time. This has persisted all night, crashing and freezing for the remainder of my shift. After I got home I tried restarting it again, and the phone wouldn't turn on at all, so I again pulled the battery and let it sit for a while. I've done this a few times now.
Sorry it's a bit lengthy, but I tried to recreate the events of what's happened as best I could. If you need any other info just ask
I have uninstalled the game from my phone now, the phone is completely stock, no roms, not rooted. I do not recall it feeling too hot as if it had overheated
I really am not experienced with issues like this, and I really would not like to have to buy a new phone
Hmm, that error is supposedly of the EMMC failing, now you will be lucky if it was a one time incident. Now to be quite honest I don't think anyone could tell you that whether the problem will come back or not, and you can't do much anyway. I will say if the phone is running okay now, let it. Or if you are really unlucky then the problem will come back, the EMMC might fail permanently. But if you see one or two more reboot incidents like that, I think its fair to conclude that your phone is done mate.
Currently I can turn on the phone, but after I turn the screen off, it won't come back on again
Oh darn mate. You could try to wipe the phone completely from recovery (TWRP) and then flash the stock ROM. Now please don't blame me if the phone gets dead or something after that, cause my Note 3 died just few months back, and it took me a good couple of months to get over that fact. However one thing is for sure, if your emmc is supposed to fail, or motherboard, then it will no matter what.

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