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Hi guys just got my s3 couple of hours ago white 16gb for sprint. I tried searching for the issue I am having and no results, so I am posting here. I did the initial android setup and everything was running fine for first 15 min and then phone keeps freezing and restarts, I did many battery pulls and same thing. It would work for min or 2 and freezes and reboots. Then I put the phone on charge and used it for several minutes and no crash.
So I unplugged the phone when the battery was at 52% after charging for more then 45 min, and same reboot issue is back. So I was wondering if anyone else having this issue.
Thanks for all your help in advance.
if you didnt flash things, which i dont even know what you would flash and how at this point, i would say its broken, and you should go get an exchange. Hopefully youre the only one with the issue, ever.
i guess you could try a factory reset, which i would assume you can do from recovery, to which you would maybe get to by powering off, and holing volume up and power(once again, just an assumption).
p.s. i am impatiently waiting untill best buy gets 32gb version in stock so i can trade in this lte evo pos.
i did many factory resets and battery pulls and same issue. so i got tired and called in for exchange, they are sold out right now but will send one out as soon it comes back in stock.
Did you do a hard reset from recovery?
Sent from my SPH-L710 using XDA
any particular app installed that might be causing this? :crying:
Yes I Reset it from recovery and did factory reset 4 to 6 times, No apps installed. As soon as i start navigating through menus it freezes and then reboots. Sometimes it also freezes at sprint logo while restarting, i have owned 200+ phones never had a single android phone with this kind of Issue.
element3g said:
Yes I Reset it from recovery and did factory reset 4 to 6 times, No apps installed. As soon as i start navigating through menus it freezes and then reboots. Sometimes it also freezes at sprint logo while restarting, i have owned 200+ phones never had a single android phone with this kind of Issue.
Click to expand...
Click to collapse
Do you have a sd card installed? If its from a older phone or s2 it might be the problem too. Back up everything in format the card then see what happens....
Thanks for all your help guys !
I fixed the issue by wiping cache partition and factory reset. Before all I did was factory reset but didn't do wipe.
No crash so far
Sent from my SPH-L710 using xda premium
I have been using my phone for more than 4 months now.
Till now everything was fine, but 2 days I noticed my battery was draining very quickly and yesterday suddenly my phone started freezing while using it. The only way to reboot is by pressing the power button for 10 seconds. I also noticed that it never happens when the phone is charging. I phone is running stock rom. I tried reseting it but still it is freezing. So I wiped the entire phone memory and flashed the stock OS again. But the problem is still there.
Somebody please help me. :crying:
Are you using touch control?
sandy-achar said:
Are you using touch control?
Click to expand...
Click to collapse
No, I am not using it. My phone is not rooted also.
..
rahulsampath said:
I have been using my phone for more than 4 months now.
Till now everything was fine, but 2 days I noticed my battery was draining very quickly and yesterday suddenly my phone started freezing while using it. The only way to reboot is by pressing the power button for 10 seconds. I also noticed that it never happens when the phone is charging. I phone is running stock rom. I tried reseting it but still it is freezing. So I wiped the entire phone memory and flashed the stock OS again. But the problem is still there.
Somebody please help me.
Click to expand...
Click to collapse
Hmmmm
filthykid said:
..
Hmmmm
Click to expand...
Click to collapse
Thanks for the help
Funny I'm also in the same situation. Recently restored from a backup ( from 301k nexus 4 to my current 303k nexus 4) and lately ive been getting a load of lockscreen sleep and my phone constantly restarting or I'd have to hold power for a few seconds.
Just wondering if maybe i should reflash rom as a whole? ( i already reflashed kernel if anything.)
rahulsampath said:
Thanks for the help
Click to expand...
Click to collapse
Well, hit the button on left
rahulsampath said:
I have been using my phone for more than 4 months now.
Till now everything was fine, but 2 days I noticed my battery was draining very quickly and yesterday suddenly my phone started freezing while using it. The only way to reboot is by pressing the power button for 10 seconds. I also noticed that it never happens when the phone is charging. I phone is running stock rom. I tried reseting it but still it is freezing. So I wiped the entire phone memory and flashed the stock OS again. But the problem is still there.
Somebody please help me. :crying:
Click to expand...
Click to collapse
You could reflash the factory image but first make sure this isn`t caused by a runaway app/widget. Most of these problems are caused by user apps most of the time. Install BetterBatteryStatts and cpu spy for app behaviour and cpu deep sleep.
gee2012 said:
You could reflash the factory image but first make sure this isn`t caused by a runaway app/widget. Most of these problems are caused by user apps most of the time. Install BetterBatteryStatts and cpu spy for app behaviour and cpu deep sleep.
Click to expand...
Click to collapse
I already reflashed it, initially it was OK but after 1 hr my phone again started getting hanged.
rahulsampath said:
I have been using my phone for more than 4 months now.
Till now everything was fine, but 2 days I noticed my battery was draining very quickly and yesterday suddenly my phone started freezing while using it. The only way to reboot is by pressing the power button for 10 seconds. I also noticed that it never happens when the phone is charging. I phone is running stock rom. I tried reseting it but still it is freezing. So I wiped the entire phone memory and flashed the stock OS again. But the problem is still there.
Somebody please help me. :crying:
Click to expand...
Click to collapse
Earlier when I used to restart my phone, the battery app used to show a huge drop in charge, but now the battery app resets itself and shows that the device was on battery only since the restart.
I am getting frustrated, now whenever my phone is inactive for 10 mins, the phone wont unlock and it crashes
stock rom ver. radio ver.?
Sent from my Nexus 4 using xda premium
gelisp said:
stock rom ver. radio ver.?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
ROM Ver : 4.2.2
Baseband Version : M9615A - CEFWMAZM - 2.0.1700.48
I hope this is what you asked
Another thing I noticed is that the phone works perfectly when it is plugged in and when on battery, it wont hang till battery level reaches 91%-93%, but after that as the battery level drops the crash interval becomes less. When it is around 25-30% the phone sometimes freezes even during restart. Will it be a battery problem?
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
pedmond said:
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
Click to expand...
Click to collapse
Thank you for your replied and suggested help.
In fact, I did one time factory reset but after that the Note 4 still auto restarted.
When the phone was in my hand from the shop till now I did not install any program into it.
Anyone know why the phone will auto restart?
Thank you
Go back with your phone where you bought it and ask for a new one!
Maybe a faulty unit. It's their fault. You can plead a compensation tho'.
This was sent from my Lenovo A850 via XDA mobile app.
i have the same problem.mine is not restarting every 30 min but it makes twice a day.sometimes it shutdowns. (no reboot)i factory reset problems still there.i am now got out my memory card and testing.
same issue
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
I am having the same issue, although I have installed some apps on my Note 4. Also, I tried uninstalling apps, and changed some settings. Every time it auto restarts, it reverts back to the settings from before, and shows all of the apps back on the device. I'm not sure what is going on with it, but it is extremely irritating. It doesn't seem to matter if I'm using the device or not. It's completely random.
Check to make sure your battery is seated properly (no loose contacts). Otherwise, it might be a faulty unit. A large batch of Nexus 7s had a similar issue and they all had to be sent in for a warranty repair.
after i removed my sd card and tested for 2 days no random restart and shutdowns.interesting.
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
Sent from my SPH-L710 using XDA Free mobile app
schlepprock said:
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
/QUOTE]
I just got my phone today and I haven't put an SD card into it yet. The darn thing is still rebooting a couple of times per hour.
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Click to collapse
Hi there.. I'm from Indonesia... I got the same problem here... The store said it is because of the software.. But the technician not there yet to help...
Hi There
I have the same problem my phone is N910CQ (Turkish variant). I took it to the samsung service they kept the phone for 5 days and finally they said nothing was wrong with it but my problem still exist. So i tried everything possible that i can try. Nothing works so far. Wat if i install N910C firmware on my N910CQ because Antutu sees it as a N910C Can some one tell me if thats ok or not.
Note 4 random rebooting
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
I have the same problem, I do not have memory card inserted into the phone. It wakes me 3-4 times every night. The store sent it to a lab and they said that the phone is fine and does not have any problem. It drives me nuts.
Update
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
Greetings again,
I returned my Note 4 to T-Mobile and got a brand new phone, and sim card. I have all my software loaded and configured as with the old Note 4 and it's been about 36 hours now with no reboot. If it doesn't happen in the next couple of days or so, I will probably be pretty confident that the problem is solved. I'll keep you updated.
OP, is it rooted? I have the unbranded Note 4 (SM-N910H), I've had mine rooted for 2 weeks and it kept randomly rebooting twice or so every 1-2 days, now I've removed the root and everything seems to be working fine with no reboots since 1 week. I hope this helps.
P.S. I've rooted using the CF Auto root.
Anyone knows why the root was causing random reboots for me? I've tried with knox disabled and enabled and with both options I get the same reboots.
Edit: Forgot to say that most of the random reboots happened while the phone was idle (screen off)
Thanks.
note 4 restarting
I have the same issue .. my note 4 is auto restarting... i use gear s all the time bu connecting it with note 4 via bluetooth and the phone randomly auto restarting .. yesrterday i didn't connect the gear s all the day and the phone works all the day fine and it didn't restart .. so i really don't know what is causing this problem ! Anyone can help?
Frustrating
I have a similar issue with the Note 4.
A few back, it randomly restarted and I lost half of my contacts and settings. I thought it was a one-off occurrence and re installed all my contacts and settings. Today, it kept restarting and hasn't started again. I called ATT and have asked for a replacement.
Hope the new one shapes up better than this. It sounds like there is a hardware defect in a lot of the phones.
Same here N910CQ, brand new one...
Hey All,
Recently My Nexus 4 is having some touch issues.
The touch, led, color everything is fine, but the touch screen is dead after a reboot, but it fixes automatically after 3-4 reboots.
This Happens Every Time I Reboot Or Shut The Phone Down.
I Have tried changing roms, but no luck.
Anyone Care To Show Me Some Solution?
Bishal Pranto Roy said:
Hey All,
Recently My Nexus 4 is having some touch issues.
The touch, led, color everything is fine, but the touch screen is dead after a reboot, but it fixes automatically after 3-4 reboots.
This Happens Every Time I Reboot Or Shut The Phone Down.
I Have tried changing roms, but no luck.
Anyone Care To Show Me Some Solution?
Click to expand...
Click to collapse
I don't know if it will help in your case but generally a good start to fixing problems is reflashing a stock factory image. As I said I don't know if it will help but it won't hurt to try if you haven't tried it already.
theminikiller said:
I don't know if it will help in your case but generally a good start to fixing problems is reflashing a stock factory image. As I said I don't know if it will help but it won't hurt to try if you haven't tried it already.
Click to expand...
Click to collapse
Will try In a few hours and update if any luck.
Thanks
Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!
The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4
EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
Click to expand...
Click to collapse
Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin
nitin.chobhe said:
Then it's time to change the screen ...
Nitin
Click to expand...
Click to collapse
I agree, your screen needs to be replaced.