Solved- Not receiving in-bound calls - AT&T Samsung Galaxy S7 Questions & Answers

Tl;dr Settings--> mobile networks --> mobile data --> untick Enhanced LTE Services (This only pertains to AT&T video calls and does NOT disable LTE for data)
After switching firmware from SM-G930A (AT&T) to G930U (unlocked) I initially noticed fast charging wasn't working properly. A few days after cycling the battery a few times I noticed my battery was dwindling hardcore without touching the phone so I decided I'd revert back to stock. After doing so and getting all of my apps and settings to my liking I noticed that no calls were coming through. Text was working, data was working and I could make phone calls out with no problem, no calls would come through so after fiddling around with the settings, factory resetting my phone twice, using odin to flash the files again, un-seating and re-seating my SIM card, I finally caved and called AT&T. They offered the resolution above and thought I'd pass the knowledge around and save others from the head ache I endured. Apparently they are having trouble with video call settings in some devices and mine happened to be one of them. Cheers
Sent from my SAMSUNG-SM-G930A using Tapatalk

After flashing to the unlocked U firmware I was not able to receive calls as well until they read registered me back to the network but now I cannot get voice over LTE calls I have done everything I can to return to stock I already have done it but there's no LTE voice calls anymore
Sent from my SAMSUNG-SM-G930A using XDA-Developers mobile app

I had the issue of no incoming calls when switching BACK TO the A fw from the U fw. Went back to the U and it's been fine. Fast charging is working fine.

@joe3681 what network are u on and do you have volte working

Check the stock att 935A fw thread. There is a fix for this problem by najoor. It will work on the 930 also.
Sent from my VK815 using XDA-Developers mobile app

Skizzy034 said:
Check the stock att 935A fw thread. There is a fix for this problem by najoor. It will work on the 930 also.
Sent from my VK815 using XDA-Developers mobile app
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=67749678&postcount=173
This is the fix he's talking about, if anyone can't find it.

tlopez1973 said:
@joe3681 what network are u on and do you have volte working
Click to expand...
Click to collapse
I'm on att. I'm back on stock firmware now, nice update came out I wanted to take advantage of

Related

Galaxy S2 Problems on Rogers Network - Canada

1. MMS stops working by itself, after factory reset starts working again. No settings are being changed.
2. Bluetooth connection to my car Audi Handfree is very unreliable and causes network connection to stall, no data and calls go straigh to voicemail.
3. Call waiting stoped working. Everytime i get a second call my primary call mutes and I can't hear the other person and they can't hear me. By switching back and forth between callers I am able to hear first caller again.
All of these issues are solved by factory reseting the phone.
Does anyone have a clue why is this happening?
Using latest KE7 software.
I am on rogers and are having no issues with my phone that you are having... Maybe you got a bad phone?
Can you check if your mms messaging work?
Sent from my GT-I9100 using XDA Premium App
I am on Rogers and I have the same pronlem with my car bluetooth. I just disconect the hands free and I can talk on the phone then.
Sent from my GT-I9100 using XDA Premium App
On Rogers in Southwestern Ontario. I don't use MMS, so I don't have much experience with that.
I have used by SGS2 with BT Audio and calls on an Alpine KCE-400BT (Parrot unit rebranded as Alpine) and a Sony Xplod unit without any unusual behaviour
Haven't used call waiting other than by accident, no experience there either.
Hi I'm on Rogers is Windsor, I don't use MMS or bluetooth, but I use call waiting very often and not once as it messed up on me.
Anyone using Rogers having problems with digital call display? Whenever someone calls me it comes up as "unknown" but my account has digital call display on it.
I have seen name display work fine on my phone.it's a fantastic feature!
Sent from my GT-I9100 using XDA App
I updated to KF2 and and lost data and voice fo about 70% of the time. Now I am back to KE4 and it is OK.
Sent from my GT-I9100 using XDA Premium App
Everything has been fine here. Have not had a problem yet but I have only had the phone for two weeks.
Sent from my GT-P7510 using Tapatalk
Anyone using Rogers having any data stalling/dropping issues? It seems like every time I go into an area with no signal (subway or elevator for example) it just doesn't seem to connect back onto the network fully. Even though it will say 3G, the data connection is actually dead and I usually have to wait a while or cycle airplane mode to get it back.
I'm using the KE4 radio. If you guys are having no problems, could you tell me which ROM and radio (baseband) you're using? Also, if fast dormancy is enabled or disabled? You can check with dialing *#9900#. Also, which APN you're using for data? Is it the internet.com one or the rogers-core-appl1.apn?
Thanks
I just got a Bell SGS2 yesterday and rooted/unlocked it. I'm having 2 problems to date:
1) GPS cannot fix. I can be in view of 12 satellites, but it just won't fix.
2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Anyone else having these problems?
EDIT: Oddly enough, MMS works AND the timestamp is correct.
rickytenzer said:
I just got a Bell SGS2 yesterday and rooted/unlocked it. I'm having 2 problems to date:
1) GPS cannot fix. I can be in view of 12 satellites, but it just won't fix.
2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Anyone else having these problems?
EDIT: Oddly enough, MMS works AND the timestamp is correct.
Click to expand...
Click to collapse
Hi guys, how did you get it to unlock to work on rogers? I have tried the free app on the market but that doesn't work out for me.
I have rooted the phone already.
Sorry for hijacking the thread.
Sassanix said:
Hi guys, how did you get it to unlock to work on rogers? I have tried the free app on the market but that doesn't work out for me.
I have rooted the phone already.
Sorry for hijacking the thread.
Click to expand...
Click to collapse
Instead of getting the Galaxy S2 unlock app from the market, get the Galaxy_S app. It'll crash the phone at step 2, but it'll be unlocked after it reboots!
2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Click to expand...
Click to collapse
I haven't had this problem with my SGS2, but I've had it with previous Android and Windows phones. It is a known bug.
Apparently the problem isn't present when using Handcent SMS (which is really good anyways) or you can use this program designed specifically to fix the problem.
1. MMS stops working by itself, after factory reset starts working again. No settings are being changed.
Click to expand...
Click to collapse
Might be a dumb question, but did you check your APN settings? Maybe they got messed up somehow.
rickytenzer said:
Instead of getting the Galaxy S2 unlock app from the market, get the Galaxy_S app. It'll crash the phone at step 2, but it'll be unlocked after it reboots!
Click to expand...
Click to collapse
Thank you that worked
Nvm got it working.
This is why I'm afraid of using anything but the stock Kernel. No problems here on my unlocked stock SG2.
kamandor said:
Hey guys,
I just got an unlocked Japanese Galaxy S 2 (brand: NTT Docomo) and cannot get 3G to work on my phone. I am with Rogers.
I've tried enabling bands using the USSD codes but have had no luck.
Anyone else using a Japanese GS2 and got 3G to work on Rogers?
Click to expand...
Click to collapse
NTT works on completely different frequencies....there is no way it'd work here. If you want a phone that'd work in Japan then you'd need to buy one here and get a Softbank SIM card while in Japan.
Elythor said:
NTT works on completely different frequencies....there is no way it'd work here. If you want a phone that'd work in Japan then you'd need to buy one here and get a Softbank SIM card while in Japan.
Click to expand...
Click to collapse
Nvm got it working.

AT&T Samsung Galaxy 3 (just rooted) Data Outages

Greetings XDA members. I purchased my Galaxy S3 from AT&T back in July. Had no issues with data (HPSA+/4GLTE). Recently I rooted phone (no custom firmwares) for tethering purposes. Never tweaked with APN settings. Some reason my phone shows the 4G LTE symbol for connection but randomly when I go to access internet on any app I have no connection. I also dont receive any text messages (SMS or MMS). Only way around it is to send my phone into airplane mode then turn airplane mode off and I can surf fine and all my missed texts pop up all at once. I can be in exact same area and use data then randomly it stops functioning (repeat airplane mode procedure). I did research and some say it could be that sim card in the spring could have unaligned inside the phone. Tried that but to no avail. Anyone have any suggestions? Would downloading stock firmware/factory settings fix this issue? Below is details on my phone.
AT&T Samsung Galaxy S III (SGH-i747)
Android 4.0.4
Baseband I747UCLEM
Network APN: default AT&T PDA
I have unlimited data (used roughly 3.7gb) because I've tried the restorting to factory settings and google reinstalled all my apps couple times (forgot to use wifi instead of cell data). I figured maybe that was an issue that I used too much data and AT&T cuts me off. Im not sure if its the tethering app (only used once to test) did something to it. Phone worked fine for a couple weeks then randomly started cutting data out resulting in the airplane mode workaround.
Ok I've rambled enough. Final question: Is there a list that has AT&T Samsung Galaxy 3 SGH-i747 default APN settings so i can varify that mines weren't altered to cause this issue.
Thanks for reading and hopefully issue can be resolved. Thanks.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I just wanted to echo your problem. I have an AT&T S3 I747 and don't recall there being any network issues until I rooted my phone. I have unrooted, gone back to stock, and then even went back to stock ICS from JB and the network issue still seems to be there. I was curious if you found any ideas or fixes, or if anyone else has a fix or solution. I am running rooted stock Jellybean.
Im using my GS3 unroot with jelly bean 4.1.1 and dont seem to have the issue anymore. I went completely stock and I called AT&T to reset my data. Told them the issue I had (didnt mention i previously rooted) and rep reset my APN settings for my phone. I had to turn phone off for a few minutes then turned back on and all seems to work now. It still goes out sometimes but not as often since going from ics to jelly bean. Hope this helps. Dont think ill be rooting again anytime soon. Think problem started after I tried that free tethering/hotspot app for rooted users. This is messed with APN settings and caused problems.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Root by itself won't cause any issues. You used another app, in this case the tethering, which used root and messed up normal data on your phone. You can safely root just be careful what you do after that. Read, read, read.

Hangouts Video Call Not Working

We just switched from Sprint to Verizon with 3 HTC 10 phones and tried video calls over Hangouts and have been having problems. When we do video calls over WiFi it works fine. Over the Verizon network we get a "check network connectivity" error. I've tried it between phones with full 4G signal in various locations in town, same error each time. Is there some issue with hangouts after switching carriers? Some setting I'm forgetting on the phone? I've allowed the permissions on all phones.
Can anyone who is on Verizon try a Hangouts video call over mobile network and see if they have the same problem? Make sure you're on mobile network, not Wi-Fi. I'm trying to see if this is a bug with the HTC 10 or with Verizon
Sent from my HTC6545LVW using XDA-Developers mobile app
Thought I would post an update: I tried to make a video call using Facebook Messenger app as well and it also failed over mobile network and worked fine on WiFi. I can't figure what is causing video calls to fail over the mobile network and why it's causing the data connection to drop. If anyone else is having this problem please post and let me know if you fixed it. We have 3 HTC 10's all with the same issue.
elshagon said:
Thought I would post an update: I tried to make a video call using Facebook Messenger app as well and it also failed over mobile network and worked fine on WiFi. I can't figure what is causing video calls to fail over the mobile network and why it's causing the data connection to drop. If anyone else is having this problem please post and let me know if you fixed it. We have 3 HTC 10's all with the same issue.
Click to expand...
Click to collapse
I know you're Verizon, but just thought I'd chime in that I have no problems with video calling on AT&T.
jollywhitefoot said:
I know you're Verizon, but just thought I'd chime in that I have no problems with video calling on AT&T.
Click to expand...
Click to collapse
Thanks for checking!
Sent from my HTC6545LVW using XDA-Developers mobile app
Just tried it this evening with my brother's m7 Sprint. Wifi worked. Mobile did not.
Transmissum est uti Tapatalk ab Xperia Z-IV tabula meo
princeplanet said:
Just tried it this evening with my brother's m7 Sprint. Wifi worked. Mobile did not.
Transmissum est uti Tapatalk ab Xperia Z-IV tabula meo
Click to expand...
Click to collapse
Did you root the device? Do you have afwall+ installed?
Delete
Transmissum est uti Tapatalk ab Xperia Z-IV tabula meo
Verizon had me reset my phone to see if starting from scratch with no installed apps solved the issue, but it had no effect. The problem persists.
I did the same thing, and it's not working. Stock, non root.
Transmissum est uti Tapatalk ab Xperia Z-IV tabula meo
I've moved up the ladder with HTC engineers who are trying to determine if it's a software problem with the HTC 10 or with Verizon's apps or possibly an issue with Hangouts and Facebook Messenger. I find it hard to believe both apps are somehow not working right on all 3 of our HTC 10 phones. It's kind of strange that both these apps kick all of us off our 4g network as soon as initiating a video call. I hope more HTC 10 owners can try a video call using Hangouts over the Mobile network (not WiFi) and see if they have the same problem as I do with the Mobile Data connection being dropped as soon as you try a video call.
Unlocked version here and hangouts video call worked on 4G LTE
Sent from my HTC 10 using XDA-Developers mobile app
Works for me on AT&T.
Sent from my HTC 10 using XDA-Developers mobile app
I've been in contact with HTC engineers over this issue, and they called back again today to let me know others have reported the same problem and a fix is being worked on. They hope to have it pushed out with the next software update.
I'm on Verizon and mine isn't working on mobile data.
I just switched to Verizon and I can't make video or voice calls from hangouts over mobile network,only over wifi.
palo117 said:
I just switched to Verizon and I can't make video or voice calls from hangouts over mobile network,only over wifi.
Click to expand...
Click to collapse
Yep. Been this way since the launch os. They supposedly know about it.
Sent from my HTC6545LVW using Tapatalk
I just had an update for my Hangouts app and I tried a video call afterwards and it worked fine using the 4G network. Hopefully this issue is now solved.

Cannot recieve calls on Note 3 after unlock?

Hi all,
I'm confounded by a problem with my husband's Note 3 and I'm hoping you can point me in the right direction. When he first got this device used, I rooted it but never installed a custom recovery or ROM because all he wanted to do was freeze out ATT apps. It's been working fine on ATT/Airvoice for years. We decided to switch to Ting, so we paid to unlock it and ported the number. Since then, he's not able to receive calls. He can make calls and send and receive texts, but calls go straight to voicemail. I've played around with call forwarding options in the dialer and the option to forward to another number is completely locked out (changes won't update) and cannot be toggled on/off (although it indicates it's off).
We've already factory reset the phone, no love. Is this a firmware error? My Ting sim in his phone gets the same results, and his sim in my phone works. I'm ready to update the firmware and put a new ROM on it if necessary and would appreciate recommendations.
TIA
What model is it ??
ATT model then you need to post in the ATT forum .
magdelaine said:
Hi all,
I'm confounded by a problem with my husband's Note 3 and I'm hoping you can point me in the right direction. When he first got this device used, I rooted it but never installed a custom recovery or ROM because all he wanted to do was freeze out ATT apps. It's been working fine on ATT/Airvoice for years. We decided to switch to Ting, so we paid to unlock it and ported the number. Since then, he's not able to receive calls. He can make calls and send and receive texts, but calls go straight to voicemail. I've played around with call forwarding options in the dialer and the option to forward to another number is completely locked out (changes won't update) and cannot be toggled on/off (although it indicates it's off).
We've already factory reset the phone, no love. Is this a firmware error? My Ting sim in his phone gets the same results, and his sim in my phone works. I'm ready to update the firmware and put a new ROM on it if necessary and would appreciate recommendations.
TIA
Click to expand...
Click to collapse
Try installing the new firmware.. Mayb the network is locked for ATT still..
Sent from my Xiaomi Mi 5 using XDA Labs
harish15 said:
Try installing the new firmware.. Mayb the network is locked for ATT still..
Sent from my Xiaomi Mi 5 using XDA Labs
Click to expand...
Click to collapse
It's not network locked as the sim doesn't trip any warnings and he can make calls and send and receive texts. BUT I would like to Odin in the right firmware and see if that fixes it. Problem is, the links in some of the old threads no longer work and I have no idea which one is the best one for KK 4.4.2. Any ideas?
magdelaine said:
It's not network locked as the sim doesn't trip any warnings and he can make calls and send and receive texts. BUT I would like to Odin in the right firmware and see if that fixes it. Problem is, the links in some of the old threads no longer work and I have no idea which one is the best one for KK 4.4.2. Any ideas?
Click to expand...
Click to collapse
Does this look right? https://www.androidfilehost.com/?fid=23329332407588260
magdelaine said:
Does this look right? https://www.androidfilehost.com/?fid=23329332407588260
Click to expand...
Click to collapse
Try sammobile.com .. If not use samsung-updates .. One of the two sites, shld give you the firmware.
Sent from my Xiaomi Mi 5 using XDA Labs

Nougat trouble

Anyone else having problems after the Nougat update? I can't send phone calls through the stock dialer. I can get a call out by clicking a number on a website or by using my textra app but not the traditional way. I am completely stock. Any ideas?
Sent from my HTC6545LVW using XDA-Developers Legacy app
bc13 said:
Anyone else having problems after the Nougat update? I can't send phone calls through the stock dialer. I can get a call out by clicking a number on a website or by using my textra app but not the traditional way. I am completely stock. Any ideas?
Sent from my HTC6545LVW using XDA-Developers Legacy app
Click to expand...
Click to collapse
Done a factory reset yet to see if that will cure dialing issue?
I have not. I'm hoping to avoid that. But I will if it continues.
Sent from my HTC6545LVW using XDA-Developers Legacy app
bc13 said:
I have not. I'm hoping to avoid that. But I will if it continues.
Click to expand...
Click to collapse
Have you tired clearing the app data?
Not sure how to clear that data.
Sent from my HTC6545LVW using XDA-Developers Legacy app
Have you gone to the app settings and made sure the dialer is the set app for making calls?
I looked. Don't know where to find that.
Sent from my HTC6545LVW using XDA-Developers Legacy app
I was having the same issues too. I tracked it down to wifi calling. Had to turn it off to get it to work.
bc13 said:
Not sure how to clear that data.
Click to expand...
Click to collapse
Settings, apps, search for Phone, click on storage, select clear data
hemirunner426 said:
I was having the same issues too. I tracked it down to wifi calling. Had to turn it off to get it to work.
Click to expand...
Click to collapse
I had same issue. Major issue for me since coverage at my house sucks.
---------- Post added at 18:42 ---------- Previous post was at 18:28 ----------
Does anyone have wifi calling enabled and not have the issue with all calls failing?
I have Wi-Fi calling turned on and no issues
Sent from my HTC6545LVW using XDA-Developers Legacy app
bc13 said:
Anyone else having problems after the Nougat update? I can't send phone calls through the stock dialer. I can get a call out by clicking a number on a website or by using my textra app but not the traditional way. I am completely stock. Any ideas?
Click to expand...
Click to collapse
Same here. After upgrading to Nougat on stock HTC 10 Verizon variant, when selecting the "Phone" icon from the app drawer it would say "Operation denied". Open up the all apps icon on the home screen. Select Phone icon and drag to the home screen and replace the old icon. You can now open the phone dialer. Hope this helps you too.
I'm having the wifi calling issues as well. If wifi calling is turned on and I'm connected, it won't make calls out. If I'm connected to WiFi and turn off wifi calling it works fine. Haven't tried a factory reset yet but we'll see.
Atomix96 said:
I'm having the wifi calling issues as well. If wifi calling is turned on and I'm connected, it won't make calls out. If I'm connected to WiFi and turn off wifi calling it works fine. Haven't tried a factory reset yet but we'll see.
Click to expand...
Click to collapse
FYI factory reset didn't help me at all
Great. We can always try again after an RUU is available
Spoke to a Verizon rep online and they have not received any other reports of the wifi calling issue. Is anyone else experiencing issues with the play store and Google Assistant? Probably not related to the update but just wanted to ask.
kperk said:
Same here. After upgrading to Nougat on stock HTC 10 Verizon variant, when selecting the "Phone" icon from the app drawer it would say "Operation denied". Open up the all apps icon on the home screen. Select Phone icon and drag to the home screen and replace the old icon. You can now open the phone dialer. Hope this helps you too.
Click to expand...
Click to collapse
While connected it an active wifi network you can;t dial out with wifi calling enabled. Not a phone icon issue on this one. I reported to verizon and they are sending a new phone
drewcam888 said:
While connected it an active wifi network you can;t dial out with wifi calling enabled. Not a phone icon issue on this one. I reported to verizon and they are sending a new phone
Click to expand...
Click to collapse
Wi-Fi calling has never been a problem , I always have it enabled. Can dial out just fine on or off Wi-Fi network or 4G.
In response to the "OP" who also could not use his "stock dialer" same as me.
By going to the "all installed apps" and selecting the dialer icon you are using the stock dialer version 8.10.878172 thereby replacing the "leftover" Version 7 Marshmallow dialer. Thats why it would say "operation denied" when using the "old" dialer icon.
Again, this solved my problem. Without having to fatory reset. Nothing to do with Wi-Fi calling in this instance.
google services not updating
I have been having intermittent issues on startup with Gmail not being able to retrieve email or updating, and Play Store also not working. Some days there are no problems, and others nothing works. I have the HTC 10 Verizon phone.
So I did more investigation on my wifi calling issue. For the people people that said wifi calling works after the update. Under the roaming preferences do you have it set to prefer wifi or cellular. If i have wifi selected no outgoing calls can be made if you are connected to a wifi network.

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