My Galaxy 9505 sometimes stops making sounds, playing videos, doing calls... - Galaxy S 4 Q&A, Help & Troubleshooting

My Samsung Galaxy S4 9505 recently started having some issues, first the sounds stopped playing, when I tried to play a music, it just skipped to the next one, then it stopped playing videos too and no sounds... I rebooted it and it worked again to just started having issues again but now it started having constant lag and freezes, the camera started crashing, and it then rebooted by itself, I flashed his rom again (albe 95) but it did not worked, the issues persisted, I tried a cyanogenmod one and a stock one and still no sounds... removing the sd card looked like fix the lag and freeze issues, but i still got no sound in it, sometimes when I wipe cache it works, sometimes not, sometimes just rebooting it fixes the problem temporarily, I dont know what to do anymore, could someone help me with it?

You need to try out the stock rom of your device (the latest one) and see if it works fine, did your phone fall?

It did fall sometimes in the past, but the problem started few weeks ago, and i am not sure if I flashed the right stock version of it, the previous owner used to flash roms a lot too, maybe there is some mismatch when I flashed Albe95 rom and modems, but I dont know how to figure out the right firmware...

Is the phone unlocked for use on any carrier? If so, any stock ROM will work, though for best results you should stick close to home. If the phone is not unlocked, what country and what carrier?

I think the phone is unlocked because I was able to make calls before, the problem started few weeks ago, but I dont know where the phone came from, maybe its from Spain like the previous owner said, maybe if I could manage to flash his original firmware the problems can be fixed, but i dont know what one...

I managed to fix the problem in some way, with the Phone INFO app I was able to locate the phone original carrier and country, found out its from VODAFONE from spain, with the ATL code, so I managed to download its lastert stock rom and flashed it, then I searched for its modem and wifi fix and flashed it too, defragmented the SD card and the problem seemed fixed, but then I restarted the phone and the problems came again... So I pickedup a screwdriver, opened it, and cleaned all its contacts with isopropyl alcohol, then I closed it again, when i turned it on, there was no sound issues anymore and no lag, but still was unable to do any calls, so I flashed a JDC AOSP Marshmallow rom and then everything was fixed, sometimes when i let the battery drain until the phone turns off, when I turn it on the sounds stop working, so I need to recharge it a bit, and restart again to it work.

Related

Strange Magic problem

I've had my magic (rogers 32a) for about 6 months, and a few days ago developed a major issue.
Everything was fine, I was running Cursorsense rom. I found battery life was short on that rom, so I flashed Marsdroid. This seemed better, and I used it fine for almost a week. Then Thursday (a week after I made any changes to it), my phone was off, so I turned it on. It just sat at the rogers screen forever, even an hour later it was still sitting there.
I could get into recovery fine, could mount it as usb storage from recovery fine.
I wiped it from recovery,and rebooted, but it had the same issue.
I was able to get it to boot twice, both times the SIM card was out. Not sure if that was coincidence or not, as several other times with the SIM card out it wouldn't boot. Even those two times it took much longer then normal. I did replace the SIM incase it was bad, but the problem remained.
So I eventually decided to try reflashing. I flashed cursorsense back onto it, and the phone seemed to be fine again after that. I decided to goto a newer rom after a half day though. So I loaded a 2.1 dump from the Eris. This also was working fine for over a day. then I rebooted it again today, and now it's doing the same sitting at rogers logo.
This is before I get any of the HTC logos, the Rogers logo comes on as soon as I power on.
Any thoughts? This is 6.35 radio and the newer spl. Any chance memory is getting corrupted that reflashing fixes temporarily.
No one?
It booted up again now, not sure why it's so intermittent.
Also noticed it appears my speaker in the ear isn't working? if I call someone, I don't hear it ringing from the earpiece, or hear the person speaking. if I hit speakerphone button, it works, as does bluetooth.
Guess I should probably just warranty it. If I flash the stock rogers update, will that erase any evidence of the roms I've had loaded on here? (clear out amon recovery and the like). The problem appears to be a hardware issue, so it's not like a rom bricked it or anything, so I don't think it's taking advantage of rogers.

[Q] [Help] Has anyone met such auto-restart issue on Omnia7?

I met the auto restart issue by several times on my Omnia7.
It occures sometime on IE and marketplace data loading. When the IE / Marketplace is getting data from web through Wifi / 3G, it hangs for about 2-3 second and then the phone restart / reboot automatically. It's much easier to happen when loading a large size web page in IE.
Does anyone have met this kind of issue or know the reason?
Thanks.
restart phone
bestija said:
restart phone
Click to expand...
Click to collapse
Thanks for reply. The issue is it restart the phone automatically, not only the application itself.
remove battery
No anyone other meets this issue? Then I doubt it's not because of software but hardware
remyc said:
No anyone other meets this issue? Then I doubt it's not because of software but hardware
Click to expand...
Click to collapse
Turn phone off and remove battery for 10s min. Then start the phone again. If problems continue and you have a Samsung or carrier support center near you, make them update the firmware to a new one and see if problem is solved.
Necroman_AI said:
Turn phone off and remove battery for 10s min. Then start the phone again. If problems continue and you have a Samsung or carrier support center near you, make them update the firmware to a new one and see if problem is solved.
Click to expand...
Click to collapse
Thanks for help. It doen't happen so frequently. I've done phone reset and also flashed it into another rom. But the issue is still there.
I've just update it into the new 7008 OS by Zune software yesterday. Hope it could be resolved.
It happened to me once. Just once. FYI, been using this phone for 2 months and it only happened once
Happens to me sometimes on HD7. Not on the Omnia 7 though
It seems not only IE and market place. I met it again yesterday that one app which uses Map control made it crash with Wifi connection. I think that might be because of some data receiving problem on Wifi part.
I've had this happen once since I had the phone in November last year. It was in marketplace, the phone froze and then rebooted itself. This was last week.
I have not installed the update. Like I say this is the first time it's ever happened.
It is most definitely firmware related.
I sent my phone to repair (SIM card reader broken), and they flashed an unbranded rom on it(that was an unexpected extra) and the JK1 firmware. Now I don't have random restarts anymore.
It happened to me twice Yesterday. My omnia runs the 7008 firmware.
I changed my SIM card and hope the problem will no longer appear.
Do you solve this problem in the meantime?
-edit-
Xylias said:
It is most definitely firmware related.
I sent my phone to repair (SIM card reader broken), and they flashed an unbranded rom on it(that was an unexpected extra) and the JK1 firmware. Now I don't have random restarts anymore.
Click to expand...
Click to collapse
Your comment makes me believe the problem is SIM-card related. I've heard of phones randomly rebooting by faulty SIM-cards. I know HTC's problem is mostly mainboard related. Sure do hope it's not a hardware failure. I'll try it for another week or so. If it happens again I'll send it for repair.
I have the same problem. I just have a new Omnia 7 from repair, and the new one already rebbot 3 times since yesterday!
Any idea why?
Is your omnia 7 warm? If it's warm, you must to change your CPU, your cpu is overheat.
Problem will go away. It costs about $75.
I suffer reboots
I suffer from the rebooting problem, sometimes randomly reboots when accessing data (3G also). Well, I believe this is when it happens as it happens a lot!
There have been occasions where the phone gets stuck rebooting and sits with the Samsung Omnia 7 splash screen for ages before powering down; or reboots in a loop.
I tried updating the bootloader with Samsungs tool (after putting the phone in download mode), I've since tried flashing different ROMs and non of them have fixed it.
Currently using:
Phone: I8700XXKB3
PDA:I8700XXKB2
CSC:I8700XENJK1
OS Version 7392
It's so frustrating, it's been to a Samsung 'repair centre' but they just seemed to factory reset it and claimed it was fixed. Next step is send it back to Samsung and hope they fix or replace it for me.
VERY annoying as I cannot use the phone at times when I'm out which is worrying.
I was listening to music, browsing facebook and doing several thing at once with case cover on; then i took off phone from cover and it was very hot, so i supposed it was a over heat problem...
it just happened once for me
I tested this with the SIM in my phone and the SIM out of my phone. It made no difference - I received random restarts in both cases.
It's definitely software related though, as I never received these crashes before upgrading to Mango RTM. Not saying it is Mango, but maybe something to do with the firmware installed in the process of upgrading?
I am really hoping that the official Samsung upgrade to Mango includes new firmware and that it fixes the issue. If not I'm getting rid of this phone, I don't want a phone with features I can't even use. I got a full phone crash the other day when just trying to view a map.
I have it also it only happens when I search websites with the Bing search button. I search websites that I already know that exist and even trough the phone is connected (most of time via Wifi) it shows no results and then restarts. I think any ROM replacement will fix it as I have tried them all without success.
Definetly the issue has something to do with Bing services
Hi I had some random reboots but just a few ones like maybe 3 or 4 in 6 months but since I installed Mango beta, it starts to reboot randomly like you on IE or marketplace but removing the battery a few minutes used to fix this.
I thought it was firmware problem so I flashed it with a lot of different firmwares ( now i have KC1 ) but It didn't solve the problem even worst, now my Omnia 7 is stuck in a boot loop.
I suceeded to make it work for a few hours playing games or using bing maps after puting the phone in the fridge for a few minutes. Now the phone wont charge because of bootlooping so even the "fridge fix" doesn't work. Maybe I will try to change the battery but here in france it's really hard to find Omnia 7 stuffs. Maybe its firmware problem because my phone dont look so hot but it acts like overheat problem. Maybe trying to calibrate the temperature sensor by diagnosis if someone knows how to. I'm ok to try it =)
If someone can give us the normal temperature of their omnia 7 maybe we can compare and try to find the solution.
Thanks for reading my bad english ! =D

[Q] i9500 randomly reboots, wifi doesn't work and other problems

Hi, I bought my GS4 i9500 around 2 months ago, and few days ago while I was listening to music, someone called me and I noticed that the phone was a bit hot. I'm not exactly sure that that was the source of this problem.
Anyway, when I put the phone down, it didn't work, and after a few seconds it rebooted.
Ever since it rebooted it keeps doing problems - it reboots once in a while, the wi-fi doesn't work, and the touch is delayed sometimes (it doesn't respond for a while, and after a few seconds it suddenly responds to all the gestures I did over the last few seconds.).
I tried factory resting it, change frimware, clear cache and everything, and still nothing worked. It still does these problems.
I took it to the store where I bought it and they flashed it, and still it didn't solve it.
The problem is I rooted the phone, and I'm afraid the warranty won't be accepted if I send them the device.
Anyone knows what the problem might be?
Sorry for my bad English.
Thanks.
Danieliko said:
Hi, I bought my GS4 i9500 around 2 months ago, and few days ago while I was listening to music, someone called me and I noticed that the phone was a bit hot. I'm not exactly sure that that was the source of this problem.
Anyway, when I put the phone down, it didn't work, and after a few seconds it rebooted.
Ever since it rebooted it keeps doing problems - it reboots once in a while, the wi-fi doesn't work, and the touch is delayed sometimes (it doesn't respond for a while, and after a few seconds it suddenly responds to all the gestures I did over the last few seconds.).
I tried factory resting it, change frimware, clear cache and everything, and still nothing worked. It still does these problems.
I took it to the store where I bought it and they flashed it, and still it didn't solve it.
The problem is I rooted the phone, and I'm afraid the warranty won't be accepted if I send them the device.
Anyone knows what the problem might be?
Sorry for my bad English.
Thanks.
Click to expand...
Click to collapse
you dont have other then flash stock and send it to warranty, they may not check binary counter.
it may be a hardware issue.
samersh72 said:
you dont have other then flash stock and send it to warranty, they may not check binary counter.
it may be a hardware issue.
Click to expand...
Click to collapse
What should I do if they do not accept it?
Any way of knowing whats wrong with the device?

[Q] I9505 problem BIOS nothings working

Who can help me. I am an total noob with this but installing a kernel or firmware (odin) works,
My I9505 was acting weird. The sound was gone and it was very slow. Some one looked at it and said that the 'bios' was gone. Well. the hardware was all good.
Now i want to reinstallal the whole thing. Soooo everything so it works again . Tryed diverend kinds of firmware and kernels but that doesnt work. Cam stil dont work. Awefull slow and no sound.
So is it scrapmetal or can some one help?
It is like this User_111 say's. Plz help us :S
Hi guys,
during last weeks, I couldn't get a second incoming call while I was talking. The phone didn't give any sign, that I had another call, the caller heard my line was busy. I had some overheating problems, but it's usual with S4. I've always battled with battery, but yesterday battery dropped by 70% after a two hour call. The CPU was working all the time, it also got overheated. I decided to flash the latest UGNG8 modem with Odin (it always drained too much during calls). After this the phone became ****ED UP BIG TIME!
- The phone's audio system has completely malfunctioned. I don't even have sound on boot. Somehow the camera also became defective.
In "quick test mode" melody, speaker, and camera won't work (warning camera failed).
- The Phone application is also totally ****ed up. When I start it, it is very laggy. I can't initiate calls with it (it starts the process, but freezes). When I have an incoming call, itt vibrates, but it has a black screen, I can't answer it.
- Yesterday I couldn't even use internet, today it works perfectly.
- When I unlock the phone it sometimes seems as it would freeze, but after half a minute it unlocks (with lags), sometimes it unlocks fluently.
- It won't connect to wifi network.
- Screen rotation doesn't work in Gallery, but it works in Gmail app (though it vas very laggy and it also froze for a while).
So other than these problems, it works like a charm . I can play chess, use Google maps, and any other apps. App drawer is fluent.
I wiped, reseted everything I could. I reflashed the older UGNG2 modem. Reinstalled Phoenix ROM two times, after that, I restored the original 4.2.2 software from my CWM backup. But all problems are still here.
It seems like a hardware problem to me. So the only thing I can do, is to take it to a service center? I don't have warranty, if they have to exchange the motherboard it will cost like a new phone (((. My problem looks similar to DarkEagle99's.
And what could have gone wrong? I don't think that flashing modem.bin and NON-HLOS.bin could ruin the hardware like this. So, what do you think?
Any opinions, suggestions? If there is no solution, I will have to take it to repair on Monday ((.
Click to expand...
Click to collapse
Camera failed sounds like a hardware issue....take it to a repair center...I hope your warranty is still good

frustrating problem where the phone is lagging/restarting with sim card inserted.

Let me start off by saying that this issue started back at the beginning of Dec 2015. I've had the phone since winter 2014, and for a year, it was the most amazing phone ever. However, one day as mentioned beginning in dec 2015, the phone began running extremely slow and was restarting frequently. I assumed it was a just a OS issue, and so I did a system factory reset. However, the problem persisted even after a reset and cache clearing. So I called up Samsung, and then told me to send in the phone to get looked at. Since then...I have sent in the phone 4 times to get looked and each time, Samsung has said there is no issue pretty much. I've tried phone with different new batteries, and the same problem still occurs.
The oddest thing that I've noticed with this issue is the phone runs smoothly and flawlessly, when there is no SIM card inserted. But, as soon as I insert my At&T sim card into the phone, all the lagging/restarting issues occur. It's been a frustrating 3 months trying to deal with issue, and i'm at the point where i'm throwing in the towel and calling it quits on trying to fix this phone that costed me so much money.
At&t reps were clueless when I brought this issue to them today, and told me to call samsung....even though samsung says at this point it's a network provider issue and that I bring it to At&t. I've googled this issue and couldn't find anything on this. Posting on here is my last ditch effort, and if anyone knows anything that can, I would very much appreciate it. If not, i'll prob buy a new phone out of pocket.
having the same issue since 2 days after sim change
Hi, I recently switched my carrier and inserted a new sim. Phone worked fine initially but after 1 day it has started working extremely slow. It sometimes does not wake up from sleep even when i press the home button repeatedly. Sometimes it hangs and then gets into bootloop. I factory reset my phone yesterday and the issue resolved initially but when i installed and restored my watsapp messages, the issues started all over again. Now i am thinking of flashing my phone with a different ROM and see if it helps.
doctor geek said:
Hi, I recently switched my carrier and inserted a new sim. Phone worked fine initially but after 1 day it has started working extremely slow. It sometimes does not wake up from sleep even when i press the home button repeatedly. Sometimes it hangs and then gets into bootloop. I factory reset my phone yesterday and the issue resolved initially but when i installed and restored my watsapp messages, the issues started all over again. Now i am thinking of flashing my phone with a different ROM and see if it helps.
Click to expand...
Click to collapse
thanks dr. geek, keep me posted on how that goes.
Problem persisting even after flashing a new rom
I flashed a 5.1.1 australian ROM downloaded via sammobile. but the phone started hanging again this morning. I am beginning to wonder if its an hardware problem.
I have the same problem ...
Have had my Note 4 since November 2014. And it havebeen working flawless, running rooted and everything Until yesterday when i was just casually using my phone and it started to lag and restart, no difference whatever rom. So i tried for a whole day to get it into official firmware with alot of error messages in the progress about the internal memory etc, i ended up repartitioning, and modifying my PIT-file until i finally got it working. And the same issues did still exist. Now the thing that seemed to work for me was to change battery, now it seems to run again without lagging, or anything. Tho it wont restart properly without restarting twice by itself..
filosofenkalle said:
I have the same problem ...
Have had my Note 4 since November 2014. And it havebeen working flawless, running rooted and everything Until yesterday when i was just casually using my phone and it started to lag and restart, no difference whatever rom. So i tried for a whole day to get it into official firmware with alot of error messages in the progress about the internal memory etc, i ended up repartitioning, and modifying my PIT-file until i finally got it working. And the same issues did still exist. Now the thing that seemed to work for me was to change battery, now it seems to run again without lagging, or anything. Tho it wont restart properly without restarting twice by itself..
Click to expand...
Click to collapse
Hi, i doubt it to be a battery issue. Anyways, i would really appreciate if u post an update again after 1-2 days. i just want to confirm it before spending money on a new battery.
doctor geek said:
Hi, i doubt it to be a battery issue. Anyways, i would really appreciate if u post an update again after 1-2 days. i just want to confirm it before spending money on a new battery.
Click to expand...
Click to collapse
Hey yeah, well. you're right. I only got up to 3 hour use before same problems started to occur again. I have officially given up now tho, it must be a hardware failure. Im going to send it in.
its the EMMC chip bug
filosofenkalle said:
Hey yeah, well. you're right. I only got up to 3 hour use before same problems started to occur again. I have officially given up now tho, it must be a hardware failure. Im going to send it in.
Click to expand...
Click to collapse
I am also getting a black screen sometimes before booting which says "ddi EMMC error". I think my nand chip is corrupted. Is any one of u getting the similar error?? Also flashing my phone with a PIT file can solve the issue ??
doctor geek said:
I am also getting a black screen sometimes before booting which says "ddi EMMC error". I think my nand chip is corrupted. Is any one of u getting the similar error?? Also flashing my phone with a PIT file can solve the issue ??
Click to expand...
Click to collapse
Im getting the same, i guess you could try it. But from what ive read it seems like the only fix is for samsung to exchange your phone, or change motherboard.
Good luck with samsung fixing it. I sent it in 4 times and each they responded "no problem found". I gave up and bought a moto e.
Flashed again with PIT+Re-partition
nguyen3706 said:
Good luck with samsung fixing it. I sent it in 4 times and each they responded "no problem found". I gave up and bought a moto e.
Click to expand...
Click to collapse
Yesterday i flashed my phone again, this time with a PIT file and repartitioning checked. Eveything went fine but the phone went into recovery booting bootoop initially but started on its own after a few bootloops. It worked fine for sometime, but when i entered my samsung account and it started to restore my msgs, call logs and apps, after 1 hour or so it started to freeze all over again. I am starting to think that some app could be a reason too. Now i will flash again and keep using it without restoring my old phone and installing only a few essential apps and see what happens
---------- Post added at 03:28 AM ---------- Previous post was at 03:26 AM ----------
I also installed an app from the play store EMMC brickbug check but it says that my NAND chip is sane (fine i guess)
Same happens to to my note 4 snapdragon phe.
Any updates ? Did anyone got it back fixed from Samsung?
Good luck
My T-mobile Note 4 started experiencing this same issue last week. Is this a coincidence or something more? For everyone with the same issue, has your phone been slightly warmer at the top?
I purchased a new Anker battery to see if that will resolve the issue and will test it when it comes. But I think the emmc is starting to go bad? It seems to work fine without a SIM card inserted also.
I just received from samsung that they need to replace the motherboard, and of course the warranty isnt covering up since i rooted it. And they're going to want 540 USD from me to do that. Sigh, last phone i bought from samsung for sure.

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