Hi all!
I bought my Z00LD a few months ago and I've generally loved it. I just have one problem that gets annoying.
My data only works on H+. I mean that I am only able to use the internet if my signal is H+. I'm able to get E or H but I'm unable to load websites or use internet apps.
Is this a known issue and is there a way to fix this?
Thanks.
By the way, I also have LTE issues but it might be an issue with my service provider.
Sounds like your service provider.. You can also check your api settings and make sure they are correct for the provider.
I think the problem is from your service provider. You can go to their shop (they shook have something like this) and they should give you another SIM with the same number but working. or you can buy another one
Ah, I had suspected that it's my provider's fault.
Unfortunately, as you may have heard, service providers here in the Philippines are not very good. I'll explore my options.
Thanks.
Related
I have two Dopod 810 running on Optus network. One running windows5, the other windows6 Dopod release. BOTH phones have the same problem of repeatedly disconnecting the phone call if the phone settings are
Network …… Auto
GSM/UMTS ..Auto
So to correct the problem Optus told me to change the the settings too
Network ……GSM
GSM/UMTS ..GSM(900+1800)+UMTS(2100)
This would stop the drop out, but I now don’t have 3g network, hence no MMS, video conferencing, web access is at dialup speed.
I had the Optus service department take both phones and they found they could not replicate the problems, installed the windows 6 pro upgrade on them and sent them back. Guess what, I still have the same connection problems. Put the phone settings back to the second settings above and have a phone back, but none of the 3g.
Any ideas why and what I can do? The only thing I can think of is to get Optus to replace the sim cards and see if that helps?
Ohh and this has been a problem since the phones were new.
I have the same problem too in indonesia Telkomsel network.
a incoming and outgoing call always drop or disconnected. and really difficult to setup a call. and very often my voice couldnt be heard.
anyone can help me?this is network failure or handset failure?
thx in advance
Hallo,
I have a world-wide gsm version of the htc Hermes. The device is simlock-free and always has been. I put the official, albeit leaked, WM6 rom on it and it works great. But: last week I switched providers (for better data plans) and here is the result:
Data connection works just fine
SMS works just fine
But, I can hardly make calls and I don't receive any. The problem is not the network, because I switched phones (I put my SIM in a €26 SamSung phone which I use when I go camping) and I receive all of the calls. When someone calls me, they hear silence for about 30 seconds and then end up with my voicemail.
Any ideas as how to solve this? Both my old and new carrier are GSM. The only difference between them is that my old carrier (Belgium, Proximus) uses has a 3G/HSPDA network whereas my new carrier (Belgium, MObile Vikings; uses the network of BASE) has an EDGE network. Both operate on Dual Band.
EDIT: Would a radio upgrade do any good? If so, any suggestion for a radio version?
Thank you!
Come on, 80 views and no reply. Someone must have had an idea!
I did a radio upgrade (1.48-> 1.50) but that didn't solve the problem. Any other ideas?
I have TyTN and similar problem. Installed WM6, and worked fine for a 6 months. Few days ago problem (Strange?) started. I have GSM signal, I can make calls, I can receive calls from fixed lines and other GSM operators, but I can't receive calls from users of my domestic network?!? They get info Connection error? Please, HELP.
Also, when I ask request service for Call Barring I get info "Can't read specified service..."
Change the Sim
Long shot but have either of you thought to get a new sim from your current provider (port your number across if necessary) and see if that works?
WB
I've changed SIM card, it's still same problem! But, with a SIM card of other mobile operators I have no problem.
kris1975 said:
I've changed SIM card, it's still same problem! But, with a SIM card of other mobile operators I have no problem.
Click to expand...
Click to collapse
Sounds like a problem that's related to the network provider you are using. Have you chased down their technical dept for help? All else fails, move providers.
Once had a problem where I could not get mobile signals at home but could everywhere else. Turned out my service provider had issues with broadcasts to the cell near me.
They fixed it and gave me my charges back equal to the time the system had been out.
Good luck with it.
WB
I have a sprint GS4 that was unlocked for international sim use because I am spending some time in london. I bought a sim card on the 3 network when here. I have really good voice coverage almost all the time but I have really spotty data coverage. It will be connected and then suddenly disconnect and not reconnect almost as if I dont have any data coverage. Sometimes when I change mobile network settings around it'll come back but there's no certain fix to the problem. I am wondering if this is a known issue, and if there is a solution/if i should move to another network/get a new phone(which would be my last option if i only really had to). Looking for any advice/suggestions.
ghorrocks28 said:
I have a sprint GS4 that was unlocked for international sim use because I am spending some time in london. I bought a sim card on the 3 network when here. I have really good voice coverage almost all the time but I have really spotty data coverage. It will be connected and then suddenly disconnect and not reconnect almost as if I dont have any data coverage. Sometimes when I change mobile network settings around it'll come back but there's no certain fix to the problem. I am wondering if this is a known issue, and if there is a solution/if i should move to another network/get a new phone(which would be my last option if i only really had to). Looking for any advice/suggestions.
Click to expand...
Click to collapse
As per the thread I link below it seems to be a common problem with all SGS4 phones.
http://forum.xda-developers.com/showthread.php?p=49407290
pcfascist said:
As per the thread I link below it seems to be a common problem with all SGS4 phones.
http://forum.xda-developers.com/showthread.php?p=49407290
Click to expand...
Click to collapse
well that blows, but that thread definitely tells me how to fix it.
thanks.
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
I had a similar problem with my S3 before and the way I fixed it was to find the correct APN settings and create a new APN setting page and fill it out, dont edit one that is already given to you but create another one and fill it with the correct apn settings which you can get from the fido stores. Have you had any problems with calling and receiving calls ? Let me know if this works.
i have done everything that i can think of as far as apn settings goes. i have reset to default apn settings, delete all the apns, and manually entered ones from customer service, deleted those and nothing... it seems like its an apn related problem, because i can see the network. in the about phone and status section i can see that there is an LTE network available, but my phone just doesnt want to connect to it..... ARGHHH
colinjlyon said:
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
Click to expand...
Click to collapse
Does your provider use the 2600 frequency (band 7) where you live?, if not you can`t get 4G mate because the rest of the Canadian bands are not supported bij the G900F.
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
colinjlyon said:
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
Click to expand...
Click to collapse
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
gee2012 said:
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
Click to expand...
Click to collapse
Sorry, i kinda posted this like a noob would. i should have known better. i have tried the sim card in my old phone that i had before a samsung galaxy s2 skyrocket and it works fine.
I just posted this on the fido forums.
Hey everyone,
I have a samsung galaxy s5 that i bought in Greece and i am not able to get it to connect to the Data network of fido for some reason. i am completly stumped as to why. i paid quite a bit for it so it would really suck to get it home to canada and not be able to use it,..
So, before i get suggestions on things to do that i have already done, BEFORE i bought the SM-G900F (European factory unlocked and not region locked) i made sure that the bands would match up on the phone. its pretty much impossible to buy a phone that wont work in north america anymore. LTE is the only big question, but fido uses B1 and the phone has it.
I have used the phone with no issues in Greece where i purchased it, and also in Istanbul, italy, and Japan. I first thought that it was an APN setting issue, but i have been down every route as far as APN settings go. i have reset the apn settings to default on the sim card, nothing, i have manually entered the apn settings from the "how to configure an unlocked phone page" on this site and nothing, i have deleted all the apns manually then only entered the one APN for internet and mms, nothing.
after that didnt work i took thinks to the next level and did a factory data reset and still nothing.... then i took it one level further and re-installed the phones firmware right from baseline by pluging it into kies on the computer and download mode and all that good stuff..... nothing.
The strange part is that i know that the phone can see the network, because if you go under about phone and status, it will show the available network type, be it LTE or WCDMA, it simply says network status "disconnected"
I can send and recieve calls and SMS messages, but no data what so ever, mms, or internet.
PLEASE HELP!!!
UPDATE - 25/10/16 - Gave phone to Samsung Service center and they have updated me today that they found the radio is corrupted possibly so they have asked Samsung to give them a confirmation to proceed with Radio firmware reloading which includes IMEI re-coding. There's a chance of even them getting the device bricked of course but lets see what happens.
Hello all,
I have SM-N910G with latest stock rom (N910GDTS1DPI1).
Was using this phone on Reliance Jio VOLTE since end July and had set network more to LTE only (sicne RJio only has 4g LTE coverage).
Last thursday morning I noticed the phone is not registered on network and on trying to troubleshoot further by switching to a different (Vodafone) SIM, realized that the phone is only able to register on GSM (2G) networks and Edge data works too.
Have tried factory reset (and reloading of stock ROM thru ODIN including NAND erase using PIT files too) to check if I can get the phone to work on 3g/4g but no use. Seems like this is hardware issue (radio gone faulty?).
The phone is 18 months old so out of standard warranty hence I'm not much hopeful that Samsung Service center will be of any help. Before I take this there, just wanted to check if anyone else faced such issue before and have managed to sort the same out.
Cheers and thanks in advance.
udewal said:
Hello all,
I have SM-N910G with latest stock rom (N910GDTS1DPI1).
Was using this phone on Reliance Jio VOLTE since end July and had set network more to LTE only (sicne RJio only has 4g LTE coverage).
Last thursday morning I noticed the phone is not registered on network and on trying to troubleshoot further by switching to a different (Vodafone) SIM, realized that the phone is only able to register on GSM (2G) networks and Edge data works too.
Have tried factory reset (and reloading of stock ROM thru ODIN including NAND erase using PIT files too) to check if I can get the phone to work on 3g/4g but no use. Seems like this is hardware issue (radio gone faulty?).
The phone is 18 months old so out of standard warranty hence I'm not much hopeful that Samsung Service center will be of any help. Before I take this there, just wanted to check if anyone else faced such issue before and have managed to sort the same out.
Cheers and thanks in advance.
Click to expand...
Click to collapse
Check your apn settings go to settings/mobile notworks and manually edit apn for you specific carrier.
Trex888 said:
Check your apn settings go to settings/mobile notworks and manually edit apn for you specific carrier.
Click to expand...
Click to collapse
Thanks but it's not an apn issue. The phone doesn't simply register on any 3g or 4g networks. Hence the thought that it's hardware issue.
same problem
Please if you get any solution do post here
As I am facing same problem but in my case
I am getting 3g & 2g signal & data also but not
Getting 4g volte to any sim I tried apn setting
Changing hard reset also tried reinstalling firmware
But no luck
Please somebody help us out
Thanks
prasadamb said:
Please if you get any solution do post here
As I am facing same problem but in my case
I am getting 3g & 2g signal & data also but not
Getting 4g volte to any sim I tried apn setting
Changing hard reset also tried reinstalling firmware
But no luck
Please somebody help us out
Thanks
Click to expand...
Click to collapse
What do you mean by not getting Volte on any SIM? It's only for Reliance Jio. For other service providers, you need to get a 4G SIM before you can use 4G.
My phone is now dead bricked and beyond repairs as confirmed by Samsung service center. I'm not spending 15k for motherboard change.
4g
I have idea 4g sim but when I insert it
My note 4 doesn't shows it it says no sim card
Insert sim when I put Jio sim I get no service/ Jio 4g
Emergency calls only signal when I tried bsnl 3g
& Tata Docomo 3g sims both sims getting network
Signal & I can call also but when I tried to connect to internet by using these 3g sims my mobile connects and switchs off suddenly I have to pull out battery or connect to charger to start the mobile
This is my problem
prasadamb said:
I have idea 4g sim but when I insert it
My note 4 doesn't shows it it says no sim card
Insert sim when I put Jio sim I get no service/ Jio 4g
Emergency calls only signal when I tried bsnl 3g
& Tata Docomo 3g sims both sims getting network
Signal & I can call also but when I tried to connect to internet by using these 3g sims my mobile connects and switchs off suddenly I have to pull out battery or connect to charger to start the mobile
This is my problem
Click to expand...
Click to collapse
That's weird indeed. Have you ever tried any custom Roms or rooting because of which your Knox status would have tripped? In any case it's worth taking the phone to nearest samsung service center. They charge just 200 bucks to inspect the issue and another 200 to reload the software if needed. But in my case it was hardware fault so they couldn't do anything.
note 4
udewal said:
That's weird indeed. Have you ever tried any custom Roms or rooting because of which your Knox status would have tripped? In any case it's worth taking the phone to nearest samsung service center. They charge just 200 bucks to inspect the issue and another 200 to reload the software if needed. But in my case it was hardware fault so they couldn't do anything.
Click to expand...
Click to collapse
I haven't tried rooting yet and by the help of
A local mechanic who is a good friend of mine
And has a free entrance in local care center
We both went there and the care center gay
Tried to flash the mobile but no success now he says
That we should officially send the mobile to
The care center in a bigger city or like Mumbai
Where there are experts to tackle such weird problem
prasadamb said:
I haven't tried rooting yet and by the help of
A local mechanic who is a good friend of mine
And has a free entrance in local care center
We both went there and the care center gay
Tried to flash the mobile but no success now he says
That we should officially send the mobile to
The care center in a bigger city or like Mumbai
Where there are experts to tackle such weird problem
Click to expand...
Click to collapse
All the best mate. Just remember that they will ask you to sign up for Dead Brick risk which means you're OK if device goes dead during software flashing. The only way to get device working again is to replace motherboard which costs around 15k.
note 4
udewal said:
All the best mate. Just remember that they will ask you to sign up for Dead Brick risk which means you're OK if device goes dead during software flashing. The only way to get device working again is to replace motherboard which costs around 15k.
Click to expand...
Click to collapse
Thanks a lot for your advice I know that
That's why I am trying out side support
Let's see what happens
Again thanks for your cooperation mate
Hey i have the same Problem. i tried, reseting, other custom roms and much more but i dont solved the Problem.