Hi All,
Can you please help/advise with the following issue?
Status: S7 Edge shutting down unexpected. Unresponsive to buttons unless plugged into USB. Unit still charges when turned on or off.
Model: International SM-G934F - Stock image (latest OTA available)
Remediation attempted so far
Remediation attempted: Sim and Micro SD still in Phone through all tests.
1. Factory Restore, clear cache. On Restore choose to recover back up settings (Google) but do not restore applications. Restore completes but somewhere through the application upgrade of the pre-installed apps, the issue reoccurs. Reboot phone multiple times and at varying length of time issue reoccurs.
2. Factory Restore, clear cache. On Restore do not recover any settings / Clean install. Upgrade of the pre-installed apps completes. After pre-installed app upgrade issue occurs. Continue with Build installing google apps logging into accounts. Issue occurs multiple time through process
3. Factory Restore, clear cache. Phone on welcome screen (Phone setup screen) Phone crashes without data input. Phone has since sat on welcome screen without crashing. Remove sim and SD leave overnight on charger. Update pre-Installed apps. Install very lilte amount of additional apps. No Crashes but Wifi has turned otself off. (Not set for disablement during sleep)
Thoughts/Idea's as my next step is to RMA.
I have the exact same issue! Some others are reporting the same on my thread (http://forum.xda-developers.com/s7-edge/help/s7-edge-shutting-lte-band-t3417691 )
After some testing, once you take the SIM card out, it will work perfectly. Also, if you leave the SIM in and change the network band to GSM (dialer type *#2263#) which is just edge, it will work. The problem arises when you are connected to 4G LTE.
Bump bump
Sent from my ONEPLUS A3000 using Tapatalk
The supplier finished their analysis and have confirmed my Phone is faulty. No information on what the fault is and they will be shipping me a new phone.
Related
I am running Cyanogenmod 5.0.8 on a T-Mobile Mytouch3G (I tried upgrading twice to CM 6.0.0 but due to issues (lots of Force Quits due to running out of memory - I did not try swapping), went back to Android 2.1).
After running into the issue where creating a new folder would generate a Force Quit (ACore) message, I followed the advice here of running su -> fix_permissions which did solve that issue. However, it created the issue where the Phone Lock (i.e. slide to unlock) no longer appears. It also reset several passwords but that is manageable and also reset my Android Market list so it thinks my downloads were not installed, which was also manageable.
I have tried other lock programs (Lock 2.0, myLock) from Android Market but they don't always work.
I'd greatly appreciate suggestions on how to fix this problem.
Thank you
You can try reflashing CM without a wipe.
Sent from my HTC Magic using XDA App
I tried that but ended up having lots of issues with my phone so I restored my Nandroid backup. I may try flashing it again sometime in the near future.
I encountered further problems with my phone last week, especially with no missed call messages or flashing LEDs being displayed when I missed several calls one evening.
After using multiple backup utilities (just in case) to backup all of my call logs, SMS, MMS, Applications and Data, I dropped into Nandroid last night and did a full user data wipe along with the Cache and Battery Status. (It was a good thing I had used multiple utilities as the first program I tried couldn't find my backup after the install).
I then updated to CyanogenMod 6.0.0 and Gapps-tiny 09302010 and downloaded fresh copies of my applications (moving them to the SD Card where possible) and restored my backups. After completing that, I was pleased to note that the phone lock was restored along with the missed call LED and title bar notifications.
Recently I get this error when I refresh email stock app.
A. Wasn't happening before
B. Can't see any reason why it started happen
C. Doesn't happen while connected with wifi. Only mobile data.
D. All other apps perform normally. Only the email app stucks
E. I updated to latest version of 4.4.2 kitkat but no fix
F. I am rooted.
Any clues what the heck is going on???
awarexda said:
Recently I get this error when I refresh email stock app.
A. Wasn't happening before
B. Can't see any reason why it started happen
C. Doesn't happen while connected with wifi. Only mobile data.
D. All other apps perform normally. Only the email app stucks
E. I updated to latest version of 4.4.2 kitkat but no fix
F. I am rooted.
Any clues what the heck is going on???
Click to expand...
Click to collapse
By any chance do you have a proxy set on your APN's? Jot it down and erase it, including the port number.
If you have normal internet working - then it must be a problem APN-wise.
You can isolate it down to the hosts file, but if you use apps like Adfree or ad blocking software, then it really eliminates it down to your APN settings. For ad blocking software to work, proxy and port number must be removed. Try placing a proxy back if it's gone.
Thanks for the answer.
I have no clue what to do reading and rereading your post...
It's too technical
Update
This happens only when i press the refresh button on the widget. And only on mobile data.
Solved by wipe data.
However this wiped all sdcard contents
Really bad.
The wipe data also fixed a problem I had with delivery reports not working.
Although enabled both on stock app and gosms.
But but but...
...after some days the delivery reports again stopped working.
So please I have read one million posts about this delivery report issue.
Can you help and suggest any fixes?
Thanks
I also have the problem with the SMS delivery report.
Still don't know how to fix?
No luck no fix yet.
What device you have?
Android version?
I have gosms and mightytext apps that may be messing
Do you have any of those apps?
Only by diagnosis we may reach something
My device is N9005, stock 4.3.
I don't have GoSMS nor mightytext app, but I have installed HushSMS and also the its Xposed module.
I'm not sure if it may cause the 'SMS delivery report' problem. Tried to uninstall HushSMS and its Xposed module but the problem still persist.
I think factory reset may help (as I don't have the problem when I first bought the phone), but I don't want to factory reset
Factory reset will not help
For me it fixed it for a couple of days only
Nobody jumps into this thread
Which means that from millions of note 3 devices we are just a few with this issue ?
Most people don't have the sms delivery report enabled.
(the majority of western-world mobile users doesn't use sms altogether anymore.)
Check with your service provider, there may be a network related issue.
And does the problem also persist if after a reset you don't install any apps, particularly sms ones?
Sent from my SM-N9005 using Tapatalk 2
It worked after factory reset until I enabled mightytext app.
The app was restored with titanium backup but not set up yet.
After I set it up and used it then no delivery reports anymore
Coincidence? who knows
Of course I uninstalled mightytext but the delivery reports still were not working
Hey everyone,
I have a new problem with my moto x play on XDRom.
Out of reason, my moto x play stopped having signals.
I tried to remove and reinsert SIM card but nothing happened.
I think it started when I removed GhostCommander and Hacker Keyboard apk in /system/apps and priv-apps.
Is it possible that removing them cause the booting to stop somewhere?
Thanks for every possible track we can find!
EDIT: If I go on SIM Cards in Settings it shows me SIM Slot 1 SIM1 - XXXXXXXXXXX (which is my phone number) so I guess my sim card is recognize..
Solution: For anyone if it happens, my cell kinda unregistered from my carrier network so I had to reconnect to it. But now I'm having disconnections.
Edit: In fact it is stuck into 2G network but my carrier support only 3G and LTE so I can connect to it if I changed that but it is changed back to 2G after 2-3 minutes
Cordially,
Baskwo
Looks like your tinkering broke something mate! If your signal was working before then you can re-flash your ROM as if you never touched system and also retain your data.
1. Reboot into recovery (e.g. twrp)
2. Wipe system
3. Install the ROM and associated zips
4. Wipe cache and dalvik cache
5. Reboot and wait
Should be like new with whatever installed apps you had. Also I recommend using System app remover from play store as it removes what you want for you without getting your hands dirty if you like.
Leave a thanks if I helped
I recently switched from AOSPA after not being particularly impressed and went back to oxygen. However, after attempting to send a message I was unable to send one and noticed that I also am unable to receive. Phone calls and cellular data seems to work perfectly. I have flashed the proper firmware and reflashed the OS several times, but for no avail. I've also tried to clear cache l, but still no luck. I haven't been able to test the SIM card on another phone yet, but as the problem started as I switched OS I doubt that the problem lies there.
Some weird things I've noticed:
- Both Facebook and Google Messenger refuse to even attempt at sending a message, whereas textra pretends nothing is wrong
- In gsam battery monitor the phone line is greyed out
- Right after boot a message saying there is no service appears, but disappears fairly quickly.
Thanks in advance!
And this is after clean flash? Also without trying to restore any data using Titanium backup or other?
Clean flash, but I did use titanium backup. Guess that could be the cause. Seems like I'll have to do another clean flash anyway.
Please help
Just got GS8+ took hours to fully transfer all data from GS7E and now this!!!
Everytime I reboot device all my previously paired device profiles get deleted.
Already Tried
-clearing the Bluetooth app cashe
-Clearing all app cashe partitions in boot menu
Really not looking to do a factory reset
Unfortunately you may have to. I had an issue somewhat like this (after restarting I'd loss all my wifi passwords) and I had to full factory reset to fix it. It was something regarding keystone (where secure things like passwords are stored) not being compatible or broken but I had been flashing different builds
How about setup smart switch to backup then restore pics and files? Smart switch over usb is many times faster and won't take as long
Did you root and/or install Xposed by any chance ?
Did not root or anything like this but ended up doing a factory reset and besides having to spend another few hours putting everything back to my liking everything is fine
Sent from my SM-G955W using XDA-Developers Legacy app