I just flashed my girls 8525 and her joypad, softkeys, phone keys aren't responding anymore. They were responding at first, so I just figured a hard reset would do it. But it's still not working. The top message and IE button works though. Also, when I slide the phone open the softkeys there work. I can't even hard reset the phone.
Can you Reflash the phone? Maybe just a bad install.
chipsxj said:
Can you Reflash the phone? Maybe just a bad install.
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Did that already...still not working
I think my phone is having the same problems as yours.
None of the physical buttons on the bottom of my phone are working. My scroll wheel works fine, as do the Power, Comm, and Camera buttons, and all on-screen "buttons" work, but it's like the bottom group of physical buttons on the phone are not responding. It's been somewhat intermittent, but now they're basically not working at all. I can't even hang up the phone with the End key, or activate the dialing pad with my Phone key.
I had done all of the WM6 Cingular upgrades from the Cingular website, and it seems my problems started shortly after that.
Just this morning, I ran the "Clear Storage" command, and now my system is running WM6, Build 18128.0.4.4, ROM version 3.62.502.3, ROM date 10/11/07
Have you tried flashing back to the ROM you had before that was working?
If it is not ROM related.......I would fear some hardware issue exist.
Can you go into the button settings under settings and reassign the button functions?
I'm downloading the ROM from HTC right now @
http://www.america.htc.com/support/8525/software-downloads.html
Will see if that fixes it, then I guess I will have to figure out where the previous ROM versions are archived, and download/install previous versions if this doesn't fix it.
Under the Button settings - the only 4 buttons that it allows you to reassign are all working fine. It's only the buttom cluster of buttons below the screen that are being "tempermental".
Oh - I'm fairly certain it's not hardware related because I can reset the phone, and push the Phone button, but then it quits working. It's like the buttons aren't being released / activated after the first time they're used.
Hopefully the ROM reinstall will fix it...
I'm having the same problem. All soft keys work for a sec after SR but go dead. I don't think it's rom based because I have HTC WM6 Rom, and all my troubles started after I put Pointui on my TYTN. I've Hard reset once already, might have to do it again. Anyone have any ideas why this is happening. I also get occasional white screen, again none of this happened before Pointui.
I get the occasional white screen, and I've never installed the Pointui that you mentioned.
Well, I just reinstalled the current HTC official ROM for the 8525, and without installing anything else, my buttons are still intermittent. I think it's the version of the ROM since the device is essentially "clean", correct?
The buttons seem to consistently function properly ONLY after I roll the scroll wheel. It's most definitely a software glitch.
edit to add: while randomly navigating around, I got the White screen.
Well, I've been on the phone with HTC, and AT&T's warranty department, and was basically told I could shove the phone up my a$$. What a POS operation.
Since my phone is out of warranty, they said if I wanted to do an "Out of warranty exchange", I could politely hand them $497, and they will joyfully ship me a replacement REFURBISHED phone. WTF!?!
In speaking with the warranty repair department, they said they would be HAPPY to take a look at it, and evaluate the problem, and call me with an estimated cost of repairs, of which the absolute minimum cost I would incur would be to the tune of about $129 - I was so appalled, I didn't write down the exact price. I told them I am 100% unwilling to give them money to fix a problem that I feel their software created, politely said goodbye and hung up the phone.
So, I'm essentially stuck with a phone that HTC / AT&T broke via their WM6 ROM update, and they're not willing to do anything (for free) to fix their mistakes.
My phone has suffered NO water damage, and no physical damage.
I did a ROM reinstall this morning, I did a hard reset (pushed the two dash buttons on the bottom cluster and held in the stylus reset button), and the only way I can make the cluster operate is to roll the wheel a few times, and then the buttons work (at least for one or two clicks, and then I have to roll the wheel again).
What a joke.
So, I guess I have to figure out how to revert to a previous WM5 ROM. Is this possible?
Everyone here is getting the same errors as me...the occasional white screen and so on. I've never tried scrolling the wheel to make the buttons recognize. I just hit the power button -> sleep mode -> power button and the buttons work again for a short time. LUCKILY phone is still in warranty and AT&T will ship me a new one <3 Buisness care...I'm thinking it's not software related because I installed schap's windows 6, on every last one of the hermes I've came across(About 10). Something might just be wrong with these hermes.
I have same problem with TYTN.... and what to do???
Okay - I bought a new phone over the weekend. As a last effort to fix the phone, I decided to google my problem, and I actually found the solution in the first link I clicked on. I feel pretty stupid, actually.
Slide your keyboard open, and look at the backside of the screen. The phillips screw at the bottom left of your screen - try loosening and/or tightening that screw. Mine was loose, so I had to tighten mine. My wife dropped my phone a week after I bought it (well over a year ago), and I guess the screw eventually worked itself loose.
My button pad now works like it should.
Guess I'll be taking my new phone back to the store and just keeping the 8525.
Did someone knof will that repair if i downgrade WM6 to WM5?
same thing is happening to my X01HT, wheel then it works for a few times and then it stops agian, wtf!?
WM5 downgrade did not resolve front buttons problems
ivanish said:
Did someone knof will that repair if i downgrade WM6 to WM5?
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I have had the same problem for quite a while now. I upgraded from the official WM5 that came with the TyTN to the official WM6. After a while the buttons on the front started to be intermittent. As well as the memory card "disappearing" and QWERTY keyword randomly dying (resulting in display fixed to landscape mode), both resulted in a hard reset to resolve. Anyway, to cut a long story short I contacted HTC who said they would repair the problems under warranty (as it was still in warranty) but due to my very misfortune the device suffered liquid ingress THE DAY BEFORE I SENT IT OFF!!! Thereby voiding the warranty (as notified by HTC after inspecting the device).
So, I would have to sort this out myself. I tried various unofficial ROMs, all of which work "for a while" (maybe a day or two) and then go back to being intermittent, and then not working completely. I have also used a WM6.1 ROM which seemed to work for a lot longer, but then stopped working just like the rest.
As of today I finally downgraded from WM6.1 as I was reluctant to do so before as I love some of the new features of WM6.1. But I took the plunge to see if it would resolve the button problem, as it was becoming a pain not having those buttons working. And the answer is........NO! After just a few minutes of me setting the device up the buttons ceased working.
I find the problem quite strange. I am a computer professional with an electronics background, and I am not convinced the problem is either software or hardware related (i.e. I am not convinced which is the problem). I have dismantled the phone on two occasions and all connections are connected perfectly. I have changed the ROM numerous times and tried different version of WM but all to no avail. One of HTC's solutions is to check whether a button is stuck, but all buttons are fine.
I have recently purchased Tomb Raider for Pocket PC, and within that game I have on numerous occasions "lost" the front buttons (on the occasions that the buttons were working). I happen to play about with other buttons, and after pressing the Comm Manager button all the front buttons returned to working order (but then they would stop working again shortly after). I tried this numerous times in Windows Mobile (6.1) when the buttons ceased working and it did not resolve the problem, however it still does in Tomb Raider.
After downgrading to WM5 I have noticed that with every power on and power off all the buttons and lights works correctly (in WM6.x if the buttons had ceased working then the lights would remain on even when in standby). So, it would appear in WM5 you can restore the buttons functionality by pressing the standby button twice (once to turn it off and once to turn it back on).
So, I am puzzled. Is it hardware or is it software? Any ideas? Is it a driver issue? Is it not informing a chip somewhere to power up the buttons? Is it a loose connection? Who knows? HTC certainly will not tell me (obvisouly because they want me to pay for them to repair it).
So, any ideas?
Adam
BTW the memory card problem and QWERTY keyboard problem were resolved by using an unofficial ROM.
Check that the "ok" button next ot the jog wheel is not stuck. Seems mine is, need to open the phone up and fix it.
I actually do not have problems with the D-pad but I'm getting problem with the Answer(green) and Hang Up(red) button...
Anyhow... anyone has a solution since then?
similar problems
hi i thought i would join this discussion as i have been having similar problems with my tmobile vario 2. i had it for a year with no problems and then the day i upgraded it to an orange tytn II the bottom buttons stopped working. i have taken the whole phone apart to check connections and everything seems fine and when i put it back together the buttons work fine for about a minute and then stop again. i have been tearing my hair out, i still have the original wm5 installed that came with the phone and before it stopped working it had been kept very well and not been knocked or dropped or anything. All the buttons on the top and side and the control pad and center button at the bottom work the only buttons that dont work are the 6 at the side of the control pad which pretty much renders the phone useless as a phone.
IF ANYONE SOLVES THIS PROBLEM OR HAS SIMILAR EXPERIENCES PLEASE CONTACT ME!!
I am determined to get my beloved Nexus 4 back on its feet. I really like this phone but have had no end of problems since I upgraded to Lollipop.
Currently the phone has been reset to factory. However the screen is very intermittently unresponsive. I tried scrolling down to select country/language but it would move. Then for no reason it started scrolling. But I could hit the select button. The keyboard popped up and started hitting random numbers. When the screen lock was on before I wiped it it was doing the same thing with the security pattern.
I am not sure if it is a hardware problem such as the digitizer or bug in the OS.
Can you help?
No response from anyone???? are there any helpful techies out there???
hugomax69 said:
I am determined to get my beloved Nexus 4 back on its feet. I really like this phone but have had no end of problems since I upgraded to Lollipop.
Currently the phone has been reset to factory. However the screen is very intermittently unresponsive. I tried scrolling down to select country/language but it would move. Then for no reason it started scrolling. But I could hit the select button. The keyboard popped up and started hitting random numbers. When the screen lock was on before I wiped it it was doing the same thing with the security pattern.
I am not sure if it is a hardware problem such as the digitizer or bug in the OS.
Can you help?
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Click to collapse
I am not sure if the digitizer or OS has failed. Is this phone ready for the bin. Any assistance would be gratefully recieved.
hugomax69 said:
I am determined to get my beloved Nexus 4 back on its feet. I really like this phone but have had no end of problems since I upgraded to Lollipop.
Currently the phone has been reset to factory. However the screen is very intermittently unresponsive. I tried scrolling down to select country/language but it would move. Then for no reason it started scrolling. But I could hit the select button. The keyboard popped up and started hitting random numbers. When the screen lock was on before I wiped it it was doing the same thing with the security pattern.
I am not sure if it is a hardware problem such as the digitizer or bug in the OS.
Can you help?
Click to expand...
Click to collapse
I can help troubleshoot starting with this list of dialer codes so you can test the screen and at least get confirmation it is or is not the digitizer. http://forum.xda-developers.com/nexus-4/general/ref-secret-codes-nexus-4-t2192480. If its not hardware it could be a few things just off the top of my head maybe the OTA was interrupted therefore corrupted. I don't know the history of the phone but possibly from dirty flashing Or maybe you picked up some maleware somewhere. If not the digitizer and you really want to make sure its clean flash a factory image. Hope any of that gives you some ideas.
I've had a problem with my galaxy s4 which made me pack it away and go back to my old galaxy s2, but I've decided I actually want to fix the issue.
The touch screen just started becoming randomly un-usable, sometimes it would work sometimes it wouldn't, It will work for maybe 5-30 minutes then the touch screen would randomly stop working and become completely unresponsive while the back,menu,lock and volume buttons would still work.
There is a bit of a crack and damage at the bottom right of the phone but it still worked a good 3 months after that happened so I don't think that could be much of a problem, and I've tried both a system cache wipe and factory wipe but the same problem still occurs.
I was wondering if anyone could help me out with this?
SubNova said:
I've had a problem with my galaxy s4 which made me pack it away and go back to my old galaxy s2, but I've decided I actually want to fix the issue.
The touch screen just started becoming randomly un-usable, sometimes it would work sometimes it wouldn't, It will work for maybe 5-30 minutes then the touch screen would randomly stop working and become completely unresponsive while the back,menu,lock and volume buttons would still work.
There is a bit of a crack and damage at the bottom right of the phone but it still worked a good 3 months after that happened so I don't think that could be much of a problem, and I've tried both a system cache wipe and factory wipe but the same problem still occurs.
I was wondering if anyone could help me out with this?
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Replace the screen. It's a hardware problem not software.
I have a note 4 Exynox varient SM-N910C and suddenly the upper left corner of the screen is not working . I tried factory reset and reinstalling firmware but nothing is working
(When i restart my phone this part of the screen works fine and after a couple of hours it stops again)
any help please ?
iHookar said:
I have a note 4 Exynox varient SM-N910C and suddenly the upper left corner of the screen is not working . I tried factory reset and reinstalling firmware but nothing is working
(When i restart my phone this part of the screen works fine and after a couple of hours it stops again)
any help please ?
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Click to collapse
Try reinstalling firmware. Seems like a screen issue. Take to samsung center and have it diagnosed. Replace device if its manufacturing defect.
irfanjunaid said:
Try reinstalling firmware. Seems like a screen issue. Take to samsung center and have it diagnosed. Replace device if its manufacturing defect.
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I did , i reinstalled the firmware and i have the same problem and when i took it to samsung center they asked for 150 euro to replace the screen :/
I had a similar problem on my 910F.
A small portion of the screen wouldn't respond to touch input any more (see Screenshot). It even persisted across multiple different TouchWiz and CM ROMs.
What I did to fix it was updating the touchscreen's firmware. To do so, dial *#2663# on a TouchWiz based ROM. A new window should pop up that lets you update some of the drivers.
No idea if my problem really was related to the firmware, but it has never happened again since.
I Have This Exactly Issue Too And when I Try to Make Smart Manager And make Clean It’s Back to normal ,, and when i restart the Mobile it’s back to normal ,, but these issue i Guess From Application exactly i didn’t know what is it exactly or these a proplem In software ,,,!!
My Model Also : Galaxy Note 4 Exynox And N910-C also ,, try to make resset factory and hard reset also but the proplem still till nw ,, the problem also In upper Left Corner ,,
But let me Know Something : Are U have A Glass Screen Protector and and it’s crashed in the Upper Left Also ,,,!!!
So my touchscreen is acting really weird and I can't pinpoint exactly what the problem with it is. Im planning on just sending in the phone for repairs, but wanted to post here as a sort of "last-ditch effort" to see if there is anything else I can do.
I've already done a factory reset of my phone (and it seemed to work a little bit better) only to start acting up again like 10 minutes later. Safe mode doesn't resolve the issue. I can't swipe to unlock my phone and pressing once either doesn't work or registers as a long press. Everything is telling me this is a hardware issue, but it started happening randomly with no screen damage and there seems to be a pattern to when the touches register and when they don't, so it might be a software problem albeit a very weird one.
This is what the touchscreen input should look like: https://i.imgur.com/qhTNgq9.gif[/url]
This is what the touchscreen input actually looks like: https://i.imgur.com/DFtMVSz.gif[/url]
Any help is appreciated. Ask me anything, ill try to get back as soon as possible.
Also, if this is the wrong place to post this, please direct me to the correct place.
I think really the only thing you might be able to do is reinstall the firmware, if that still doesn't fix the issue then it probably is some sort of hardware issue
Things you can consider
- After a Factory reset, try using your phone without installing any "other" Apps except the ones from Google. / or / using it in Safe Mode ?
- I am sure you might have already tried removing the tempered glass
- Did you try the *#0*# and test Touch ?