Related
i am a business management student...so i thought of sharing my perspective over how Sony Ericsson is playing the smartphone game...
by exagerrating a lot before the product launch ...and after the launch..giving small doses of updates so customers dont change phone in the hope of getting new features.
think of it..
they build great hype for a product months before the launch by strong advertising (probably spending more on ads than R&D itself) , promising a revolutionary interface with ground breaking custom interfaces....X panels for X1 (remember?) and timescape/mediascape (biggest garbage) for X10 ..both over-ambitious
just so they can differentiate from other companies..
ya they have great product design.. which initially attracts impulse buyers...they build anticipation...so we cant wait to get our hands on their phone!
and then they finally launch the product which will NEVER have the latest updates because their entire focus was on marketing the product i.e bringing it to market before competition and capturing market share.
they never really focussed on industry shaking R&D like Apple..c'mon without Apple, touchscreen was a dead market.
and without Android...Apple had a monopoly.
This is revolution....not timescape or mediascape..which are my least favourite apps...battery sucking with extremely slow response rates.
then they ll keep launching small small updates over couple of months...more like over a year...adding little features..so we dont change brand loyalty....giving the wounded customers a faint vision of hope...
finally they release a small update and the entire community goes 'wow' with excitement...like a virgin getting his first blowjob.
by that time..the phone has suffered scratches, has started showing signs of wear..which means very low re-sale value.
and meanwhile announcement for newer model is made...slimmer, sexier with more bugs which will be fixed via update over the next upcoming year.
good strategy for a short-term profit making....but they are losing brand loyalty.
i am not gonna buy SE Xperia Arc...ya its the sexiest phone on the market.
but its like a hot model u bang and can never have a healthy relationship with...coz she is dumb and full of flaws on the inside...such as daddy issues etc.
/rant
its like they keep us jumping over small small updates like a cat does to a string which the master will never let it catch.
but its like a hot model u bang and can never have a healthy relationship with...coz she is dumb and full of flaws on the inside...such as daddy issues etc.
epic comment
well it's true and from your perspective which one is better?
i know getting a big income is the main focus of any company but hey customers loyalty also counts. it's something i hate from sony in general, they keep pushing new tech every year and let the customer to feel outdated
Epic thread.
Sent from my GT-P1000 using XDA App
Couldn't have said it better myself, spot on mate!
Swyped from my ZDZ Froyo X10i
bang on, while i am happy with my x10 as it was my first droid comming from a long **** list of wm devices, i am also not going to be sticking with se, already contemplating the droid 2 global, yes se makes sexy phones but, im looking for something a little more with my next device.
Sent from my X10i using XDA App
Funny thread
so what do you think about HTC's strategy with Desire ( Desire/HD/Z )
Just because they released a better handset after a year of the previous handset's release it doesn't mean that they do not care about brand loyalty...
so what? you want them to stick with the X10 for two years while other competitors advance with technology????
believe it or not, many will buy the ARC, even more that who bought the X10...
Next time, go buy an HTC or Motorola
and by the way, Samsung is locking their bootloader so do not buy a Samsung android so you won't end up whining like many here about unlocking it, unless you like samsung
but despite all that, I would like to thank you for the effort made by you to explain what many of us are not aware of.. it's a good practice for your uni
good luck mate with your studies
Nocturnal310 said:
i am a business management student...so i thought of sharing my perspective over how Sony Ericsson is playing the smartphone game...
by exagerrating a lot before the product launch ...and after the launch..giving small doses of updates so customers dont change phone in the hope of getting new features.
Click to expand...
Click to collapse
Well, I wish you luck with the business management, since your management of the English language makes me want to punch babies in the stomach.
Also, replace "Sony Ericsson" with every technology company ever and you have a point.
/thread
iead1 said:
Well, I wish you luck with the business management, since your management of the English language makes me want to punch babies in the stomach.
Also, replace "Sony Ericsson" with every technology company ever and you have a point.
/thread
Click to expand...
Click to collapse
Grammar and syntax of the English language is not the point of XDA in MHO...
Very well written, kudos to you Nocturnal310...
@Nocturnal310:
Of course you're right. But as someone said before, you could say this about any company producing technical stuff and you would be right as well. (I expect some very negative comments on what I'm about to say...). I understand your point, but I just don't think that SE is somehow different in their approach from any other company producing consumer goods (is that right? stuff which are bought in great numbers just to be replaced by newer models...you know, we have to watch out for our English, right iead1? ). Thats quite important because we just can't expect infinite support for our product, because sooner or later (the former is more probable) it will get replaced with brand new model with brand new stuff inside making it lot more attractive. The only thing we can complain about is, that the support may have last longer... thats true. But despite all of that, I'm still not changing the brand loyalty as I just dont know what else should I buy next time. I dont like Apple and their iStuff, also don't like HTCs because of how they look. Samsung is an option, but if I should choose between Samsung and SE just by looking at the phones, SE would definitely win (and with Samsung locking their bootloaders as well, I wouldn't help myself much by buying it). You may call me a hardcore fan of SE who doesn't think about what he's buying, but thats not me. I just think that X10 was an unfortunate mistake (which I personally still love!) of SE and I really hope they will learn from it for the reasons mentioned above.
Thats my opinion and I do not force anyone to share it, but I wanted to say it, because I just don't uderstand all that poeople saying how betrayed they feel by SE.
i think SE`s problem is that they don`t really know what they do,at least so far.
they use UIQ for a while then they leave it.
they use win mo,but after x1 and x2 they desided to go for android.
but now Android is very good platform and they should find their way.i hope so.
their main mistake is that they don`t care about customers and the weak points of their products.
I must add my mustard ...
There was a time long ago, Sony Ericsson created really nice phones with a solid build quality. My x10 is 3 weeks old and is making crazy noises when twisted a bit. The whole frame is not stiff enough.
If I saw it right on arc video presentations at youtube, the crappy timescape is now a widget and it is still choppy. This uggly blue is still there. Why blue? SE colors are Green and Orange. What a bunch of stupid designers ... I think w'll have a lot of alternatives out there with lesser crappy UI-Mods.
Well, I agree with most of your points, but let's remember: they're not ceasing support, they're launching a new model and planningto lock x10 customers in outdated Android. Motorola intended to do that too, but customers did such a big buzz that they changed their minds. The bull**** about low performance on Android 2.2 is already discarded, we can see that on all the unofficially built ROMs available at xda-forums. I risk to say that even Google has his part on this entire drama. Obviously, Sony Ericsson and their UXP loaded with much more processing hunger than x10 can support is the one we should blame, because we chose to buy SE, not Google devices (which are HTC, actually ). The removal of MediaScape from Arc tells us that they know where the problem is. Let's hope they fix this "problem" on x10 too.
I truly hope no one takes my comments personally, since I'm just expressing my opinion as a SE consumer. I still like them, but not how they use my money.
Sent from my X10a using XDA App
Apple Iphone 3G is still getting latest updates - same day as the latest iPhone 4, not ALL the features because it's got old hardware but there aware of that.
SE should be aware of it to, yes x10 can run 2.1 2.2, 2.3 ect so they should. There opinion is why there not updating. (why not the majority, the users decide)
Why can't we get hardware based updates? HTC magic/hero got tons of updates..
Yes new models will come out, but it's the same OS to update, not that much off a difference, our devs do there work in spare time and takes 2-3 weeks to come up with ASOP OS, (which is what i prefer anyway). Imagine an entire DEV team full time? yes it takes more time for testing ect but still.....
At least SE have reconized they F'd up. that's the first step!
robbyf66 said:
At least SE have reconized they F'd up. that's the first step!
Click to expand...
Click to collapse
They say a lot. Saying and doing are not the same.
moacyrfilho said:
The removal of MediaScape from Arc tells us that they know where the problem is. Let's hope they fix this "problem" on x10 too.
Click to expand...
Click to collapse
I think they removed the mediascape app because it was so hard to new people to find the music player and photo gallery.
just think about it:
you have a new phone, and you would like to play some music, you first go to the music player but you can't find it because there is no music icon on the menu
Grab a samsung phone and try to play some music, the player is called "Music", the video player is "Videos" and the gallery is "Gallery"
robbyf66 said:
Apple Iphone 3G is still getting latest updates - same day as the latest iPhone 4, not ALL the features because it's got old hardware but there aware of that.
SE should be aware of it to, yes x10 can run 2.1 2.2, 2.3 ect so they should. There opinion is why there not updating. (why not the majority, the users decide)
Why can't we get hardware based updates? HTC magic/hero got tons of updates..
Yes new models will come out, but it's the same OS to update, not that much off a difference, our devs do there work in spare time and takes 2-3 weeks to come up with ASOP OS, (which is what i prefer anyway). Imagine an entire DEV team full time? yes it takes more time for testing ect but still.....
At least SE have reconized they F'd up. that's the first step!
Click to expand...
Click to collapse
You are comparing with 2 companies with different calibers.
Apple - every designer/ad agency/design house/design school in this world purchase their 'godly' machines for work purposes. And these macs don't come cheap, mind you. With that amount of revenue, they can afford to create an iPhone, using their 'lagless' (yeah, right) macintosh reputations to breed a colony of iZombies to support their cause.
With the iZombies having the need to own a iAmagodlyproduct, with such supporters pumping money into their pockets, they can afford to offset any losses by being nice to
Update old iPhones even if new models are out, cos they know iZombies are already impressed with them playing the nice card and that they are confident that with their good reputation and a better new phone out, A majority of iZombies who have too much money to spare will still buy it. They are just giving an aww-I understand-you-can't-afford-a-new-phone-yet-so-I-will-update-you-periodically-so-that-you-will-come-back-to-me-when-you-have-money message to the poorer parties.
Now for Sony Ericsson (or just insert any other brand names). Let me ask you. Though they are an established brand, but let me ask you, how many people will own 1 of those expensive TVs or VAIOS? Comparing with Apple, no competition.
They don't have that much extra revenue to play nice. They can only strategize and try to earn as such as possible before their products become obsolete.
It's just like people like Donald Trump, who has so much money to play with, he can just give away to some random person on the street if he wants to. But if you try doing up a business yourself, would you give away your money to charity organizations, knowing that you cannot afford to spend the money that way? Most probably not. Unless you don't mind closing down your business due to losses.
All these threads are getting sooooooo repetitive!!! There should be one big sticky for anyone who wants to ***** and complain in any way shape and form about SE. That way this form isn't flooded with every thread turning into a SE bashing thread. It really is getting tiring logging on to see what's new and the first 50 threads are people *****in about SE.
Sent from my X10a using XDA App
Lonelee - agree with much of what you say.. but it is also true that there are many many many people who go back time and time again to buy the next apple product BECAUSE they know that Apple will not leave the OS lagging behind on the old device when a new one comes out.. it's spectacularly good brand loyalty. SE (and many other) are taking a very short term view, and a missing a great opportunity to get us all on the hook for the next product..
In the UK for example, many phones bought on contract are free with a 2 yr contract tie in.. so if I know that they will look after me for 2 years, then I'll go back for more.. my contract's not due until Feb 2012.. so I'm eagerly awaiting to see their behaviour over the next 12 months!
well I m back on XDA after exiting from blackberry platform...blackberry provided me a stable messaging device for a while but as needs changed, it was very poor for browsing and getting work with attachments done.
i was at a party few weeks ago and my friend took out his Xperia Z claiming this is the best camera phone.
to his disappointment, it was the darkest blurriest pic i have seen whereas my lumia 920 took a pic with DSLR-like clarity and image characteristics.
i am not sure how much sony has improved but seems like they are still a market follower and using marketing dollars to brag about their phones that do not perform as advertised.
after having wasted my student savings on 2 of their phones, I regret and wish I had bought a better phone for my first android experience.
product lifecycle
Hi,
I am not sure if I should blame any company for moving to newer (and maybe better) products. In the android phone market we have the nearly unique situation to be able to get our hands and minds at the software which is driving the product, at least partly.
This is quite different from cars or coffeemakers.
What I would like to from Sony is that when they decide to abandon a product (eg X10), they open up the sources of drivers etc, so that interested people can maintain their products for themselves.
I can understand that they wont open up the sources for current products.
A.
SamsungMobileUS: Seeking To Defuse Tensions, Samsung Opens Dialogue With XDA-Dev Forum - http://ow.ly/3X2cL @SamsungJohn
Sent from my non-rooted, stock eclair Epic.
I'd say the rants of people saying they're never going Samsung again seems to be paying off?
XtaC318 said:
I'd say the rants of people saying they're never going Samsung again seems to be paying off?
Click to expand...
Click to collapse
No pay day yet. This is Sammy's way of confessing they have been trying to do it their way instead of please the customer for too long.
It still remains to be seen what they actually DO about it.
We all know what pathway good intentions paved =]
The bottom line is until sammy gets the carriers in line, and froyo gets released before its 1st birthday! People will rant with good reason. Btw gingerbread has been out for like 3 months! We have a top of the line device running an os from 2009. Honestly I love the hardware but I can't handle this bad os support.
Sent from my SPH-D700 using Tapatalk
Whoever even buys another Samsung flagship phone with the belief that they learned their lesson deserves what they are going to get and shouldn't complain anymore. If you haven't realized what their intent is, which is maximum profit with the least effort, while actually making it seem like they kind of care with PR rep's that promise things that they cant' actually commit to. INB4C
My friend asked me what phone he should buy, and looked at the Galaxy S2 and the Motorola Atrix. It was a no brainer which phone was the winner. Go Atrix! Pre-ordered and waiting! He was waiting for a nice dual core phone, but after the mess he has heard from me with Samsung, he said he definitely doesn't want to go through the same thing. To be honest, this crap is making me sick to my stomach just talking about anymore, cause we've all been crapped on, and it doesn't feel nice.
I'm not surprised in the least that Samsung would think that this meaningless gesture would diffuse this issue, but I'm honestly SHOCKED that "Xda leaders" would put any thought into this. I suspect they're making money off this, somehow.
This site has lost its way badly.
At least it's a start and shows Samsung at least recognizes they've pissed off some people. It's better than what they've been doing which has been a whole lot of nothing.
re: XDA profiting... maybe request some transparency on the issue??? Besides, I thought they were in bed with HTC, like Sprint...? (hehehehe )
Y'all getting played ... Pay attention.
Sent from my SPH-D700 using XDA App
enlighten us on how were being played... I love a good conspiracy theory...
I HEARD... Samsung sent John to distract attention from the fact that they are currently in hostage negotiations with Sprint, the suitcase full of cash is in transit, and Noobnl has the code to unlock it, but he refuses to share it with anyone because he only cares about glory, so he is meeting John at sxsw to listen to crappy emo music and make the handoff. And THEN Sprint will begin work on adding SprintID and a new, improved, constant Nascar streaming app, which can in no way be turned off. Oh, and HTC assassins are waiting there to shoot Noob so that they can still claim that the EVO is the flagship phone, and artificially make supply of the phone backordered to give the impression to the common consumer that it is not a giant POS. Did I miss anything?
I've never owned a Samsung phone before the Epic. It is my first and MY LAST. HEAR ME SAMSUNG? YOU BLEW IT.
ungovernable1977 said:
enlighten us on how were being played... I love a good conspiracy theory...
I HEARD... Samsung sent John to distract attention from the fact that they are currently in hostage negotiations with Sprint, the suitcase full of cash is in transit, and Noobnl has the code to unlock it, but he refuses to share it with anyone because he only cares about glory, so he is meeting John at sxsw to listen to crappy emo music and make the handoff. And THEN Sprint will begin work on adding SprintID and a new, improved, constant Nascar streaming app, which can in no way be turned off. Oh, and HTC assassins are waiting there to shoot Noob so that they can still claim that the EVO is the flagship phone, and artificially make supply of the phone backordered to give the impression to the common consumer that it is not a giant POS. Did I miss anything?
Click to expand...
Click to collapse
Careful....there's many a self-demonstrated poster in these forums that will actually, seriously, believe that too. *g*
Here's to hoping open exchange of dialogue will soon become exchange of sources and binaries!
Honestly, this was my first Samsung phone in about ten years is so far, it's my last.
It's not the lack of Froyo, this is just a simple annoyance. What killed it is GPS that works like crap, barely functioning accelorometer, retarded hardcoded GPS accuracy refusal to do anything about these two issues. I have a bad feeling that the last bug isn't a bug at all, but an attempt to cover up poorly functioning GPS on this phone. If I was Colbert, I'd wag my finger at them.
Sent from my PC36100 using Tapatalk
and.... how does this help me???
DiGi760 said:
Do they sell the car docks now? I've seen them on Sammy's web page since launch, but I have been unable to find a single place where it is for sale.
And you do know that the Epic isn't "a year fukin old" yet, don't you? It was announced in June and launched at the end of August which makes it only 6 months old for consumers.
Click to expand...
Click to collapse
2.2 - year old by now.
ungovernable1977 said:
enlighten us on how were being played... I love a good conspiracy theory...
I HEARD... Samsung sent John to distract attention from the fact that they are currently in hostage negotiations with Sprint, the suitcase full of cash is in transit, and Noobnl has the code to unlock it, but he refuses to share it with anyone because he only cares about glory, so he is meeting John at sxsw to listen to crappy emo music and make the handoff. And THEN Sprint will begin work on adding SprintID and a new, improved, constant Nascar streaming app, which can in no way be turned off. Oh, and HTC assassins are waiting there to shoot Noob so that they can still claim that the EVO is the flagship phone, and artificially make supply of the phone backordered to give the impression to the common consumer that it is not a giant POS. Did I miss anything?
Click to expand...
Click to collapse
I will buy that for a dollar....LOL
Sent from DEEZ
Any Twitter/FB spammers reading??? Can you confirm this yourself... another conspiracy... oh my!
http://forum.xda-developers.com/showthread.php?t=955776
would be funny if it were true... and then SJ does a little dance 'hey! look over here!' hehehe...
im just finding this all funny at this point...
Hi I'm samsungjohn, just wanted to let you guys know that I'm just using this pr to gain rank within the amsung corporation. I figured if I was able to convince everyone to stick with samsung and to keep buying samsung, that I will be soon promoted. In reality I am jus doing this for a job. I don't even own a samsung phone. I own an LG, but thank you for listening to me and allowing me to pull your strings....Public Actions speak louder than words....oh and by the way. The Truth Is What You Make It, and Who You get To Believe In It.
No worries I'm just poking fun at this all. If people have gotten offended by it then the truth lies within the offended. Lol
now if Samsung were to really/officially be changing fo the people they would skip over froyo and be the first to update every galaxy s series to gingerbread. Or at least get froyo out and gingerbread soon after.
And powers at be, feel free to delete or modify this if you like. I've already gotten past the point of anger, and this whole samsung update bs is just a joke to me now. Samsung makes great dumb phones but a smart phone is just isn't worth it.
Too late, too slow, too little.
Samsung unfortunately is still working on the feature-phone timelines. What they (and most other android phone makers, with the possible exception of HTC) seem to not quite understand is that these smartphones are true computers now, and need to be treated as such. The OS is an integral part of phone, perhaps the most important part, and people will not tolerate a company that refuses to update an OS that both has critical bugs (and yes, the GPS bug is a CRITICAL bug), and appears incapable of utilizing the hardware it's surrounded by. It's like Microsoft refusing to repair a Windows bug that kept all printers only printing in black and white. It's almost worse that the hardware is so good, and is being crippled by a poorly customized OS (like tantalus, nearby but unreachable relief is far worse than no possibility of relief at all).
It's going to take a really big step to mollify those that have been burned by this generation of samsung's smartphones. Samsung, if your listening. You've pissed off many of your most important phone buyers. These are the people who less tech-savvy people ask for advice on phones, and for every 1 XDA member offended by your apparent lack of desire to properly support your equipment, you probably lose at least 10 referral sales to companies like HTC.
My recommendation, at least open the source code for the devs to look at, and if you're having software quality problems (and that's the reason you can't get froyo out the door), invite some of the best devs to take a look at the proprietary modules that you're having problems with. Work with the community and you may maintain some degree of support for your next generation of phones. But keep trying to astroturf them, or worse yet, pull a Behold 2 on them, and watch out as your current market lead could easily change next generation.
To ALL,
I just had an idea that might actually force the Motorola to update our Atrix.
Before you think: "Is it another mobilization? No use, will not go nowhere," let me explain:
Actually, since there was a huge mobilization in this direction, but unfortunately, nowadays, petitions (signatures) no longer work as before.
Today petitions has very little visibility, limited almost only one who signed himself. This is not enough to achieve the target company directly, and even if we reach a sufficient number to lawsuits, companies have good lawyers that can prolong the process for years ...
Thus, when we can force the Motorola Atrix update to 4.0, we'll be running 8.0 on other phones ... Unfortunately it does.
Therefore, I am proposing a new form of mobilization, which will not reach the courts, but will use freedom of expression to reach the Motorola where it really hurts, in their public image!
We have seen many cases where "viral videos" have reached millions of hits and really solved certain problems. This is because the company's image just impaired, and it will always want to improve your public image again.
Anyway, the idea is the same, VIRAL VIDEOS.
But not just a video with millions of hits, but thousands of videos!
The idea is each record its own video, which should be short, with only a few seconds, stating the following sentence: MOTOROLA, UPDATE MY PHONE!
- You can record video wherever and however you want, if possible showing the phone, so that everyone knows that this is an Atrix.
- You can supplement with more phrases, like: DO NOT LET DIE ATRIX, or ATRIX IS AN EXCELLENT PHONE, or STOP DISRESPECT THE CONSUMER.
- If you have sufficient knowledge, feel free to make videos more elaborate, like this or this (I’m from Brazilm and I don’t know others international samples).
LET US FILL ALL YOUTUBE WITH THESE VIDEOS!
Post here your links to your videos, share links on social networks, to publish as much as possible!
Soon I'll be doing mine, and you?
Wow this is good idea Thanks
No.
Stop begging. Stop humiliating yourself.
You won't get your Atrix updated.
The only real cure is to stop purchasing anything Motorola has to offer.
Ignore them! The same way they ignore you.
I bought myself a Nexus 4.
I have to agree with the 'stop' sentiments. The arrogance of the person who was supposedly in charge of Atrix development is plain for everyone to see here http://sourceforge.net/motorola/atrix/discussion/general_comments/thread/5b551bd6/?limit=25&page=0
'
Gopi Palaniappan
6 days ago
Dear Leon,
I am that committed Motorola resource What is it that you need besides the ICS kernel sources that we are already working on? btw..I have done some kernel hacking myself in my past life so its not like I don't understand what this is all about.
I am not saying that because I am an ego-maniac I seriously want to help where I can. I can't pull out engineers working on critical stuff to come to this forum and listen to rants. If you want their help, you need to ask yourself "what is it that I want to ask them when they are assigned to me( besides ICS kernel )".
AFAIK, there is no other request besides the ICS kernel. Also, I have been on direct IM with people who have been working on porting ICS on their own and even they have said that the only way to make progress is to get the entire kernel source.
Before I can go to engineering and ask for support, I need to know what they are going to be doing. That would help me determine which door I need to knock.
You can't blindly ask for engineering support. There are many people with varying skillsets working on various projects. I cannot just commit to assign a resource when I don't know who & what for. So when I mean " Assigning internal developers on this will not be possible" I meant I am still understanding what the community wants besides ICS kernel.
Lastly, No matter what I say, the community perception ain't going to change until we deliver something. We understand that very well. I think I have been as honest as I can be on this forum. We need to get appropriate clearance from carriers, partners and vendors to release software that never shipped out. You cant just go to them and demand for it. At the same time we don't want to jeopardize any other negotiations that may be going on with them. There is timing involved as well as cost/benefit projections. And you'd be surprised that after all the crap that gets posted, Motorola is still committed to try to make it happen.
Hope that puts the question of commitments to rest. Lets move on..
We want to see more posts in this format:
Hey Motorola, I am stuck because I ran into this problem [INSERT YOUR PROBLEM HERE]. I am trying to do this [INSERT YOUR GOALS or WHAT YOU WANT TO ACCOMPLISH].
I have contacted the forums and have also tried to do this [INSERT ANY WORKAROUNDS AND RESULTS] but still have no luck.
I think you can really help me in these areas [INSERT SPECIFIC HELP YOU NEED]
And btw, the stuff I am working on is really cool and will benefit the world in the following ways[INSERT THE BENEFITS]
====
I'd like to hear anything besides request for kernel sources, unlocking bootloader, rooting the device.'
enough said. Pricks.
maajstor said:
No.
Stop begging. Stop humiliating yourself.
You won't get your Atrix updated.
The only real cure is to stop purchasing anything Motorola has to offer.
Ignore them! The same way they ignore you.
I bought myself a Nexus 4.
Click to expand...
Click to collapse
This is just exactly what Motorola wants hear from us. "We are give it up this update..."
YES, I'll follow this mobilization. Motorola will never hear us until its flag will stained with its own neglect.
Follow me who wants your update.
Good idea bro. Even if we don't support motorola in purchasing their product, there are many people out there than us especially those who upgraded to latest Moto devices that support Moto. And they will never give a damn unless we staind them in public.
Sent from my Motorola Atrix 4G
u know i dont really care for the update... i just want to use my phone like i want so i think to release the kernel source or source code would be better. Getting that would be higher. If u are unsatisfied with the atrix get another phone and learn from the past: "if want update. Buy A Nexus!!". i only bought atrix because of the lapdock if u dont use it than u phone choice was slightly bad.
Just for and end: Just use that u already have and if u complain then u choice was just bad. Learn from the mistakes, thats life
I was in your shoes once. Move on, accept you won't get an update and make sure you remember this when you buy a new phone.
I bought a Nexus 4. Came with Android 4.2, awesome build quality and specs and not to mention so cheap. Stick with the Nexus line in the future.
coolnow said:
I was in your shoes once. Move on, accept you won't get an update and make sure you remember this when you buy a new phone.
I bought a Nexus 4. Came with Android 4.2, awesome build quality and specs and not to mention so cheap. Stick with the Nexus line in the future.
Click to expand...
Click to collapse
NOOOO!!!, Just No!
My first videos:
http://www.youtube.com/watch?v=BAA1gfnfaWU
http://www.youtube.com/watch?v=GfqGcKacI0c
http://www.youtube.com/watch?v=pDD_AjDC4CU
http://www.youtube.com/watch?v=DX0TTysucYo
I think this is a great idea.
And for those saying that you are tired of this and that we should move to another phone, not all of us live in great countries like united states where this stuff is actually cheap, i paid a fortune for this phone 7 months ago and i really cant pay again for another phone that is updated, not that i dont have money, but in my country phones are too ****ing expensive for just tossing them into the trash when we dont like them anymore, so shut the hell up and leave this forum if you already bought another beautiful smartphone, but there is a lot of us which can't buy another one so every shot we have to make motorola suffer and give us hope for an update, is more than enough.
Goodbye!
Here at Brazil, a nexus 4 costs about US$ 1000, not only US$399 or less that it costs at USA.
Here, a Xiaomi MI2 costs about US$ 900, a Razr HD about US$ 800, and the Atrix about US$ 500, the same as an used Galaxy Nexus. They are very expensive phones. I can't simply buy another and abandon it.
So, I'll really fight for this update!
danilocps87 said:
Here at Brazil, a nexus 4 costs about US$ 1000, not only US$399 or less that it costs at USA.
Here, a Xiaomi MI2 costs about US$ 900, a Razr HD about US$ 800, and the Atrix about US$ 500, the same as an used Galaxy Nexus. They are very expensive phones. I can't simply buy another and abandon it.
So, I'll really fight for this update!
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Click to collapse
i can understand u. thats means u bought a phone so u can get the update and the functions. But life isnt like that... motorola is going to go down so i am thinking that they dont care anymore about the old phones because its too old. They have to make better phones (razr, razr i,...) that means to develop webtop,ics or something else its not worth for old phones.
Sry to say but u have live with it or fight against motorola but it only waste some time and nerves... for norhthing
With due respect to all the people on this thread, i urge everyone to stop courting/begging/demanding Motorola to release at least something that our devs could work with. There's a far greater chance of our in-house devs coming up with a working kernel for JB than Motorola listening to all the dissatisfied voices.
Guys, please stop to post here only to say "stop with this".
If you really don't believe in the idea here, respect the much others than believe, and just share the videos!
Thanks!
maajstor said:
No.
Stop begging. Stop humiliating yourself.
You won't get your Atrix updated.
The only real cure is to stop purchasing anything Motorola has to offer.
Ignore them! The same way they ignore you.
I bought myself a Nexus 4.
Click to expand...
Click to collapse
It is a known fact that it's Google that pulled the plug on the Atrix. So you basically just gave your money to the same motherf****
It is a real shame, such a great phone..
Motofail..
A great phone
A great hardware for me
But support of the motorola is a great FAIL
Enviado de meu MB860 usando o Tapatalk 2
Tiagodanielfb said:
A great phone
A great hardware for me
But support of the motorola is a great FAIL
Enviado de meu MB860 usando o Tapatalk 2
Click to expand...
Click to collapse
Who need motorola when we have greats devs here in xda? ...I cant sell my atrix and buy a new phone...but my hopes are on mmontouri and kristianp...
Sent from my MB860 using xda premium
For those that think Moto will die, I have this to say:
Google bought them out, and Google is both honorable to us and respectful to our privacy. Just look at their privacy policy if you think they sell the information they collect. They don't. What they collect, they use for the sole purpose of improving their own products. I have a brother working for Google as in idea development, and a dear friend working for Google in the security dept. They both state that their users (specifically privacy) are their top concern at every moment.
That being said: with how big Google is, I seriously doubt Motorola will be dying anytime soon.
Now that doesn't mean Google has full control of Motorola. I realize that, but I have noticed some changes. For example, I noticed that they have a Bootloader Unlock Program now.
Not only that, but the build quality of their products have significantly increased.
I am not going to take sides on this argument of wanting the updates. Regardless of the fact that I want the updates, these phones are old, and there are companies Motorola has to go through to release this update or release the source code. For example: AT&T, Bell, or whatever carrier you have. This can take months to complete this process.
I honestly think Motorola has gotten the message that people want these updates, and I personally think that the only reason Motorola gets bad rep nowadays is because people are blaming them for things that aren't completely under their control. And if that is the case, spreading these videos only achieve one thing: more bad rep for a company that needs good rep to survive.
I have heard bad things about Motorola in the past, but I know Google is a good company, and I think that changes are going to come that will make Motorola a much better company, possibly even better than most other manufacturers. (I know that's exaggerating a bit...ahem...HTC, but still...you never know.)
After having passed from brands as Sony Ericsson, Motorola, Nokia in last 15 years, i decided to depart a bit from them. In 15 years just 3 brands you can understand that i like to be loyal to a specific brand...
I decided to go to LG, and oh boy it was a disaster.
After 3-4 months of use i started becoming a lover of LG G2 and i was gathering a list for my next big purchases from Amazon: LG 48" tv, LG phone for my wife and LG sound bar.
However suddenly i noticed a glitch to my L:G G2, a glitch on the feature that i originally selected LG G2: the camera. All photos were blurry. i searched a bit on the internet, and noticed that a lot of users complained about the scratched camera that made the photos blurry.
I tried to fix the lens by myself but with no success... the camera was probably the most important feature on my phone - since i have two little twins to take all day photos!
I sent my phone for repair to a company that LG sent me to, that is their official repair shop: www.fonemaster.com.cy
I told them that this is something that hundreds of people have the same problems from a search online, and gave them numerous links, in order to show that this should have been under warranty.
They came back, not accepting that it was under warranty and i had to pay the repair!
Of course my answer would be f*ck off, and just wanted to throw the phone in the garbage! Fortunately Amazon accepted to send the phone back.
And fortunately i didn't buy all the other products that i wanted to buy from LG, i wouldn't want to deal with their horrible customer service!
After numerous emails to LG, i never got a reply back from them, and they just left a customer alone - and all these: for a replacement accessory costing about 15$ !!
Now we are extremely happy owners of Huawei P7, Sony Xperia, Samsung HwF550 soundbar, and we are going to buy a Samsung TV.
Adios LG, you will get zero from me in the future! NEVER AGAIN LG
Fully understand your issue. Happy to see you found your desired brand.
But this is not a place for you to win Brand-Bashing-Contest.
wajahebat said:
Fully understand your issue. Happy to see you found your desired brand.
But this is not a place for you to win Brand-Bashing-Contest.
Click to expand...
Click to collapse
what do you mean by bran-bashing? I dont want sympathy by anyone, just want to let other users know and be prepared for an awful service...
Fekish said:
what do you mean by bran-bashing? I dont want sympathy by anyone, just want to let other users know and be prepared for an awful service...
Click to expand...
Click to collapse
I dont see other users complaining like this. Maybe its not particular nowadays. Me too had a bad experience with Samsung Service Centre but thats normal. I dont bash like this in Samsung threads.
To me all brands seems the same, if its your luck happen to get a faulty unit and a not-customer-friendly service, swallow it. This Q&A section is for people to share their technical experience and problems with G2 but not the problems with Service Centre, infact the one you've proceeded is not LG's owned service centre.
Okay im gonna stop here, chill out dude this problem like you faced is not uncommon anymore, all brands are like this.
ok understood.
What frustrates me is that simple things that are so common problems for users, and through google you could easily be aware of it, LG should have known and be able to fix them...
First, I'm having a hard time understand how a scratch lens could cause the image blurry. 99.99% blurry images are user problem but I don't rule out that you are the 0.01% left.
Second, my rule of thumb, if it is really a hardware issue, w/i the first 30 days, I would return to seller for an exchange or refund w/o bothering the mfg. After that, I would contact LG for repair, if it still under warranty, they should do it for free, if not, walk away from them. However, if it isn't under warranty for some reason such physical abusing, hacking, rooting, ...... you should expect to pay.
Third, if you're not happy with one mfg., you can try another. Good luck with Huawei.
Ok,
First: please Google blurry images due to scratched lens. You will understand that the problem is 99.9% a malfunction due to the manufacturer.
Second: i tried to solve my problem with Lg but they didn't want to fix a 3 months old phone
Third: i already decided that i won't buy another lg product
Fourth: what's wrong in expressive my opinion? I should just praise a manufacturer or contribute in ROM development?
Anyways i will say it once more, STAY AWAY FROM LG PRODUCTS, THEY GIVE ZERO SUPPORT
If you need to express your opinion about some bad service you got, do so in the general discussion forum. All this thread is doing is sparking arguments, with people who like lg coming to their defence. Not a particularly useful q&a topic.
OK correct maybe forum section was wrong. It should be changed to general.
But any people having different arguments welcome of course! But absolutely no one will change my mind that LG the WORST BRAND I EVER DEALT WITH
You have to realize that nobody cares you will change your mind or not and nobody cares to convince you that LG is best or worst mfg either.
It is your personal preference. We hear you. Pretty much it.
Well I don't really care about it
Just want to inform potential buyers.
STAY AWAY FROM LG. THEIR SERVICE AND BRAND IS HORRIBLE!
THEY JUST NEED YOUR INITIAL MONEY
i had the same sh*t customer service to, i tried to explain to them about the camera lens being scratched and they also gave me the link you got and i would be charged, but i told them to f*ck off as it should be under warranty, i then fixed the lens myself with some atonish polishing paste, i then got a phone call asking about the phone and i said its fine ive fixed it myself and he asked how so i told him and he said your warranty is now void so i just laughed and told if it breaks mate i will throw it straight in the f*cking bin your warranty is a joke.
its not just LG its all customer services, i think you have to a complete knob end to pass the job interview.
To be honest these days you'd be lucky to get great customer service from any phone manufacturer. Its become an exception rather than the norm. To the OP I hope you get the service you want from Huwaei etc however I wouldn't hold my breath as I've heard equally shocking stories from them
Fekish said:
OK correct maybe forum section was wrong. It should be changed to general.
But any people having different arguments welcome of course! But absolutely no one will change my mind that LG the WORST BRAND I EVER DEALT WITH
Click to expand...
Click to collapse
Please get your mommy to change your diaper. Ffs. Whining and crying.
stoney73 said:
Please get your mommy to change your diaper. Ffs. Whining and crying.
Click to expand...
Click to collapse
Thanks for stopping by, your life should be full of adventures in front of computer and mobile screens and I appriciate the ten minutes you devoted to write 3 fully understandable sentences... Some people like myself do change their children diapers on a daily basis, something that will happen to you in a decade, after your dad stops giving you money to live and after you start taking to girls instead of just hiding behind usernames...
Fekish said:
Thanks for stopping by, your life should be full of adventures in front of computer and mobile screens and I appriciate the ten minutes you devoted to write 3 fully understandable sentences... Some people like myself do change their children diapers on a daily basis, something that will happen to you in a decade, after your dad stops giving you money to live and after you start taking to girls instead of just hiding behind usernames...
Click to expand...
Click to collapse
Some people like yourself should just man up and take it on the chin. Yes, you had poor service. Were you the only one? Nope. Is LG the only company to have poor customer service? Nope. Grow up. You say you have kids of your own? Well stop acting like one, whining and moaning on a forum because something didn't go your way. Although I'm sure you feel so much better having had your tantrum in this thread. So feel free to go on with your life, secure in the knowledge that your drivel has steered every one clear of that crap LG company.
Sent from my SM-T325 using XDA Premium HD app
stoney73 said:
Some people like yourself should just man up and take it on the chin. Yes, you had poor service. Were you the only one? Nope. Is LG the only company to have poor customer service? Nope. Grow up. You say you have kids of your own? Well stop acting like one, whining and moaning on a forum because something didn't go your way. Although I'm sure you feel so much better having had your tantrum in this thread. So feel free to go on with your life, secure in the knowledge that your drivel has steered every one clear of that crap LG company.
Sent from my SM-T325 using XDA Premium HD app
Click to expand...
Click to collapse
Do not judge by your standards, i paid for something and quite expensive and i expect to get back the 2 years warranty i paid for. If they do not accept it, then i will for sure make bad advertisement for them. I will not just sit back on my couch as you do, and just buy another phone. I am not a sheep like you are.
End of story - LG IS A HORRIBLE BRAND AND I WOULD STAY AWAY FROM THEM
Fekish said:
Do not judge by your standards, i paid for something and quite expensive and i expect to get back the 2 years warranty i paid for. If they do not accept it, then i will for sure make bad advertisement for them. I will not just sit back on my couch as you do, and just buy another phone. I am not a sheep like you are.
End of story - LG IS A HORRIBLE BRAND AND I WOULD STAY AWAY FROM THEM
Click to expand...
Click to collapse
Rofl. A sheep. I change phones every other month. Anything so long as its Android, though I have used iOS in the past. I'm not loyal to any one brand. I use whats best for me. The only bad advertising you are creating is for yourself. Ahh, now I'm on a couch I see. Rofl. Grow up. You got a bad product, and had a bad experience with their customer service. You then had a good experience with Amazons customer service. You got a refund. Move on. Accept you are in the minority. Every company has these issues. Buy each product on its virtues, not because it was manufactured by your favourite, because makes YOU a sheep.
Sent from my SM-T325 using XDA Premium HD app
He stated a well known LG G2 problem. The lens scratches very easily. Even on my own phone i notice scratches. LG will not confirm it's their fault for the obvious reasons.
stoney73 said:
Rofl. A sheep. I change phones every other month. Anything so long as its Android, though I have used iOS in the past. I'm not loyal to any one brand. I use whats best for me. The only bad advertising you are creating is for yourself. Ahh, now I'm on a couch I see. Rofl. Grow up. You got a bad product, and had a bad experience with their customer service. You then had a good experience with Amazons customer service. You got a refund. Move on. Accept you are in the minority. Every company has these issues. Buy each product on its virtues, not because it was manufactured by your favourite, because makes YOU a sheep.
Sent from my SM-T325 using XDA Premium HD app
Click to expand...
Click to collapse
i still don't understand why you write in this thread.
Anyway, you "buy" 6 phones each year so i quite understand why you are still reading my thread...
Get a life and move on.
I love this phone but am very aware and ocd about how a phone works and I do have the scrolling problem. If it's an issue that's with all phones, not just ones "who can see it"...but if it's all phones, I may just try to get adjusted to it. If it can or will be corrected, I want to send the phone back in the 15 day period.
Anyone have any idea if this will just continue with this phone or will be corrected? Or if sending back and re-buying, I have a chance of getting one where it doesn't happen?
This is gambling i think. You can get one which is not affected, but also you can get one which is more affected, than yours now. I'll also send back the phone for replacement if it's not fixed in my 15 day period. I love this phone, really.... Everything is awesome, but this jelly thing :/
EDIT: Manufacture date: 12th June, panel is s6e3fa5
Will they "replace" it? They say it's normal....not a defect.
I asked support for a replacement two days ago and they told me the only thing they can do is refunding. I guess adjusting to it won't be that hard after all.
All phones are affected returning won't do you any good. There won't be any update to fix the issue, its a design choice.
You have 2 choices:
Refund
Keep the device and live with the jelly
Kirahvi said:
All phones are affected returning won't do you any good. There won't be any update to fix the issue, its a design choice.
You have 2 choices:
Refund
Keep the device and live with the jelly
Click to expand...
Click to collapse
Even if you underline words, they aren't always true. I saw a couple of videos, someone's phone is falling apart by this effect, but i've seen videos where the user's display has zero jelly effect. So no, not everybody has it.
True. I don't have it AT ALL, and there is nothing wrong with my eyes. I have seen for myself devices that suffer from it. Mine doesn't
Well... unlike you I happen to have some evidence to support my underlined claims.
https://www.xda-developers.com/conf...ay-upside-down-likely-reason-jelly-scrolling/
+1 I don't have it. My was produced on 9th of June. 8/128 #nojello
It depends, someone has a strong jello effect, someone has none/little to none. Mine has but it's almost nothing. And 1+ can't fix this, since this is their design choice. How do you people find the manufacture dates of your phones?
--EDIT--
nvm, found it. It's on the sticker at the back of the box. Mine is 2017.06.07, 6GB/64GB
david19au said:
It depends, someone has a strong jello effect, someone has none/little to none. Mine has but it's almost nothing. And 1+ can't fix this, since this is their design choice. How do you people find the manufacture dates of your phones?
Click to expand...
Click to collapse
selling box
This reminds me of the iPhone "antennagate", where many reported bad reception due to manufacturers defects. I had that iPhone and mine was fine. Turned out to be isolated, not overall problem.
I don't have the OP5, but am considering it, so interested in discussion.
IF I did own it, don't know if I would return it.
The way OP is handling it is poor. They could learn from Steve Jobs. He was a master at dealing with this type of situation.
BTW, I own a Le Eco Pro 3 phone. Another Chinese company crashing and withdrawing from US, despite well priced, great hardware phones.
This is a complex, tough business.
I've tried everything to reproduce this effect, to no avail. Unfortunately, my phone is perfect to my eyes. Well, I do notice the slight stutter when I scroll very fast. I can more than live with that for the specs I'm getting. Honestly, I don't even care.
I feel badly for the people affected by this issue. Such a great phone and it's really a shame that they can't enjoy it like most of us.
bramgoodwin said:
This reminds me of the iPhone "antennagate", where many reported bad reception due to manufacturers defects. I had that iPhone and mine was fine. Turned out to be isolated, not overall problem.
I don't have the OP5, but am considering it, so interested in discussion.
IF I did own it, don't know if I would return it.
The way OP is handling it is poor. They could learn from Steve Jobs. He was a master at dealing with this type of situation.
BTW, I own a Le Eco Pro 3 phone. Another Chinese company crashing and withdrawing from US, despite well priced, great hardware phones.
This is a complex, tough business.
Click to expand...
Click to collapse
No business is tough if know when to scale the business up and how.
Oneplus, I think, got too greedy and scaled up too quickly while their QA and After-sales departments couldn't keep up with the pace.
Oneplus is acting like Apple/Samsung with their price raises and all but not following it with the QA/After-sales of those companies. They simply can't. They just aren't there yet.
If this phone would be priced, say, $75 less than what it is, I would happily live with it despite some QA issues like the minor, barely noticeable, jelly effect that I have. I would even stand in queue and wait for an invite according to the invitation system they had in place during their early years.
At $540, I'm sorry, I would 'Never Settle'. I'm more demanding at that price. LG G6 is available for cheaper and that too is a very good phone.
cheesechocolate said:
No business is tough if know when to scale the business up and how.
Oneplus, I think, got too greedy and scaled up too quickly while their QA and After-sales departments couldn't keep up with the pace.
Oneplus is acting like Apple/Samsung with their price raises and all but not following it with the QA/After-sales of those companies. They simply can't. They just aren't there yet.
If this phone would be priced, say, $75 less than what it is, I would happily live with it despite some QA issues like the minor, barely noticeable, jelly effect that I have. I would even stand in queue and wait for an invite according to the invitation system they had in place during their early years.
At $540, I'm sorry, I would 'Never Settle'. I'm more demanding at that price. LG G6 is available for cheaper and that too is a very good phone.
Click to expand...
Click to collapse
Agree, bought my LeEco Pro 3 for $249, following your logic.
Look, US market is so lucrative, Chinese MFG see it as gold. But, its one thing to produce a good phone, very different ongoing development and service.
Le Eco was similar with big slogans, but couldn’t even sustain for 6 months in US.
Still great market for $399 phone, but can they make a profit so development investments can continue?
Interesting to see what happens.
I have a little jelly effect.
its noticeable when i see minutely.
Will this kind of issue be increased by regular usage or it will be like that...forever unless oneplus provide some update.
If it stays that way... then i am fine as its barely noticeable but it improvise over time then its a big issue.
My phone manufacturing date is 16 Jun 2017
bramgoodwin said:
Agree, bought my LeEco Pro 3 for $249, following your logic.
Look, US market is so lucrative, Chinese MFG see it as gold. But, its one thing to produce a good phone, very different ongoing development and service.
Le Eco was similar with big slogans, but couldn’t even sustain for 6 months in US.
Still great market for $399 phone, but can they make a profit so development investments can continue?
Interesting to see what happens.
Click to expand...
Click to collapse
The kinda business model Oneplus has, they don't even need much R&D. The dev community does it all for them without any cost.
They give pretty much stock android. So not much R&D there.
Camera module is also bought from others so they can as well buy the processing algorithms.
Rest all components like GPS, NFC, Display etc. are bought out-of-the-house and Oneplus simply assembles them.
With this kinda business model you can't really go wrong if you just sort out your business funding, QA, and after-sales.
That's all you need and you'll get the sales to compensate for the lower price.
They seem to be deviating from their business model by the price raises and the QA/After-sales issues. Oneplus 5 suffers from the consequences of that deviation from the business model.
No jelly effect here. I got mine before they went on sale so I guess I'll say a got Lucky! Was considering leaving this phone before for the U11 but I can't stand HTC software. So I'll keep this rare "non-effective" device .
Sent from my ONEPLUS A5000 using Tapatalk
No issue here. I got lucky. Really I have zero issues with this phone.
lopmig1 said:
No issue here. I got lucky. Really I have zero issues with this phone.
Click to expand...
Click to collapse
qasq said:
+1 I don't have it. My was produced on 9th of June. 8/128 #nojello
Click to expand...
Click to collapse
You, NoJello heroes keeping the hope in us. I really hope that my replacement won't have this issue. :good: