S7 Edge Issues - Samsung Galaxy S7 Edge Questions and Answers

Hi guys
I got the s7 edge and was never rooted pure stock and can never save wifi password and for some reason when switch on wifi it takes up to 5 seconds to switch on first. Also screen stutters for few seconds. any ideas. It latest XEU uk and ireland firmware.
Thanks

lads please help

Mohanned85 said:
lads please help
Click to expand...
Click to collapse
Send it to service center. Try to factory reset first.
Sent from my SM-N920C

i factory reset 3 times and still

Then stop tinkering with it and send it to service center. If you have warranty that's the best way.
Sent from my SM-N920C

Also, you can try flash new stock rom with odin and perform full reset. Don't forget to perform full backup before that with internal memory and sd card.

if i root phone change build.prob then unroot phone will the settings stay vhanged or what?
i think found issue
i uunlocked phone and for some reason wifi issue started
please reply

Related

Device keeps rebooting itself

Since I got the Samsung Galaxy S 2 it kept rebooting itself every once in a while.
This seemed to happen only after doing something.
For example:
After opening an app.
It even happened once when I got a phone call.
I've reformatted the device the 2nd day I got it (for another reason) and it still happens.
Does this happen to anyone else?
What can I do?
What is the your device?
Sent from my GT-P1000 using XDA App
Galaxy S 2.... Thought it was pretty obvious since I posted in the GS2 thread
I'll update it though
If it still happens after the update I'd return it. Mine have been rock steady since day one, had it for 10 days now.
Sent from my GT-I9100 using XDA Premium App
matanc1 said:
Galaxy S 2.... Thought it was pretty obvious since I posted in the GS2 thread
I'll update it though
Click to expand...
Click to collapse
Not always .
But i would install latest firmware first .
Either via official Kies update or unofficial Odin method .
Or return it to seller .
http://forum.xda-developers.com/showthread.php?t=1075278
jje
I had random rebooting after moving apps to SD. Dolphin HD seemed to be the main offender.
I moved all the apps back to phone and then, just for good measure, formatted my internal storage & SD card (after backing them up). All seems happy again now.
maddoguk said:
formatted my internal storage & SD card (after backing them up).
Click to expand...
Click to collapse
Do this and then a hard reset. If it's still rebooting exchange the phone.
No, I didn't need to hard reset but it is worth a try. Mine has now settled down again.
What version of the software are you on? If you still get problems then get it exchanged.
I'm on the 2.3.3 version Kernel 2.6.35.7.
When I go to Setting> About> Software update it says that there are none.
What do you mean by hard reset?
In the Settings> Privacy there is a Factory Data Reset option. Is that what you mean?
matanc1 said:
I'm on the 2.3.3 version Kernel 2.6.35.7.
Build number is required for firmware version .
What do you mean by hard reset?
In the Settings> Privacy there is a Factory Data Reset option. Is that what you mean
Yes wipes all data so back up
jje
Click to expand...
Click to collapse
The build number is
Gingerbread.XWKDC
Also, in the Kies software it says that this version of the device cannot be upgraded. Why is that?
So should I reformatt the device again? How can I back everything up including my contacts and the way I synced them with facebook etc? Can I also back up widgets?
Edit: When I try to use the Backup option in Kies, it keeps showing 0% and doesn't change.
What can I do?
Also, in the Kies software it says that this version of the device cannot be upgraded. Why is that?
Because their is no update supplied by the phone supplier to Kies .
XWKDC old firmware .
How can I back everything up including my contacts and the way I synced them with facebook etc?
KIES or and back up contacts to Sim Card or Google mail
Can I also back up widgets?
Yes Titanium pro from the market .
A factory reset and wipe all data.
Or return to seller /service centre .
Or use unofficial method and upgrade firmware yourself but that wont fix hardware fault .
jje
JJEgan said:
What do you mean by hard reset?
In the Settings> Privacy there is a Factory Data Reset option. Is that what you mean
Yes wipes all data so back up
Click to expand...
Click to collapse
Factory reset doesn't wipe the SD card, I believe. Hard reset wipes everything including SD card. Type *2767*3855# on the dial pad to do this
matanc1 said:
Since I got the Samsung Galaxy S 2 it kept rebooting itself every once in a while.
This seemed to happen only after doing something.
For example:
After opening an app.
It even happened once when I got a phone call.
I've reformatted the device the 2nd day I got it (for another reason) and it still happens.
Does this happen to anyone else?
What can I do?
Click to expand...
Click to collapse
Happened to me, same instances; could be micro SDHC compatibility problem. Seems that the Apacer 16GB micro SDHC I was using was causing the reboot. Formatting the micro SDHC on the phone doesn't help. Popped another Transcend 32GB micro SDHC into it and the rebooting just went away, didn't happen no more.
JJEgan said:
Also, in the Kies software it says that this version of the device cannot be upgraded. Why is that?
Because their is no update supplied by the phone supplier to Kies .
XWKDC old firmware .
How can I back everything up including my contacts and the way I synced them with facebook etc?
KIES or and back up contacts to Sim Card or Google mail
Can I also back up widgets?
Yes Titanium pro from the market .
A factory reset and wipe all data.
Or return to seller /service centre .
Or use unofficial method and upgrade firmware yourself but that wont fix hardware fault .
jje
Click to expand...
Click to collapse
If XWKDC is old firmware, and Kies won't let me upgrade it, how do I upgrade it?
When you say phone supplier you mean my carrier? Because the SGS2 isn't out yet where I come from. I got it from the UK.
When you say unofficial methods, what does that mean? Does that require rooting?
I'm having a similar problem when i connect to pc with USB, after disconnecting the phone and usb cable the media scanner starts, completes and then phone reboots?
Anyone else experienced this?
matanc1 said:
If XWKDC is old firmware, and Kies won't let me upgrade it, how do I upgrade it?
When you say phone supplier you mean my carrier? Because the SGS2 isn't out yet where I come from. I got it from the UK.
No the phone supplier .
When you say unofficial methods, what does that mean?
http://forum.xda-developers.com/showthread.php?t=1075278
Does that require rooting
Rooting not required .
jje
Click to expand...
Click to collapse
So just to make it clear:
I've got an old software version and I need to upgrade it and it might solve my rebooting problem?
I have the same problem. At least 10 reboots a day. Have now removed the sd card and it's run 2 days so far without problems
Sent from my GT-I9100 using XDA App
so will removing my sd card sort it out? Do i have to take it out permanently? i've only just got it

Lost root + other problems after factory reset

I factory reset my phone because I'm sending it for repairs (screen). I noticed that I lost root and 4G is not connecting. I received a text message so that and calls seem to work. What's going on? I'll try to re-root after I send it and get it back but it's just strange that 4G isn't working. Also, I'm afraid that the MF3 thing downloads, I had updates blocked with titanium back up (forgot what it is that I froze). Another thing, when the phone booted up after the f.reset it gave me this error about com.android.phone not responding. It now appears twice whenever the phone boots up after resetting or turning on.
Thanks in advance
Any clue? Also, I should have said I can't connect to any mobile network, not just 4g.
SRCP said:
I factory reset my phone because I'm sending it for repairs (screen). I noticed that I lost root and 4G is not connecting. I received a text message so that and calls seem to work. What's going on? I'll try to re-root after I send it and get it back but it's just strange that 4G isn't working. Also, I'm afraid that the MF3 thing downloads, I had updates blocked with titanium back up (forgot what it is that I froze). Another thing, when the phone booted up after the f.reset it gave me this error about com.android.phone not responding. It now appears twice whenever the phone boots up after resetting or turning on.
Thanks in advance
Click to expand...
Click to collapse
How did you do the factory reset? If you didn't do it with Odin I would suggest you do that. And then do a factory reset in the stock recovery. Also, you say your sending it in for repair. Are you sending it to Samsung? Because they are going to flash the latest firmware before they send it back so you'll get a device with mk2.
Sent from my Nexus 5
jd1639 said:
How did you do the factory reset? If you didn't do it with Odin I would suggest you do that. And then do a factory reset in the stock recovery. Also, you say your sending it in for repair. Are you sending it to Samsung? Because they are going to flash the latest firmware before they send it back so you'll get a device with mk2.
Sent from my Nexus 5
Click to expand...
Click to collapse
Alright I'll try Odin. It was just a regular factory reset. And no, I'm not sending it to Samsung precisely because of what you mentioned.
Edit: Looks like Odin requires root. Also, I was able to fix the 4G problem by entering the APN information manually. Although I would like not to have to do that.
Maybe it's important that I mention that I did not have any custom Roms installed. Another thing to note is that I still have the old AOSP browser I had installed.
Thank you
SRCP said:
Alright I'll try Odin. It was just a regular factory reset. And no, I'm not sending it to Samsung precisely because of what you mentioned.
Edit: Looks like Odin requires root. Also, I was able to fix the 4G problem by entering the APN information manually. Although I would like not to have to do that.
Maybe it's important that I mention that I did not have any custom Roms installed. Another thing to note is that I still have the old AOSP browser I had installed.
Thank you
Click to expand...
Click to collapse
Odin is a program used on your comp to flash, it doesn't require roots, it's like a clean install.
Almost had a heart attack today. The dreaded update downloaded and I thought I could postpone it indefinitely but it tried to install after I postponed it a few times. It failed, lol. I think my phone's current state won't allow it to install so I'm just going to wait until I get it back from the repair shop to do all the rooting stuff. Thanks for letting me that Odin doesn't require root, I'll do research on it as soon as I get my phone back.

[Q] Please Help! Terrible Problem.

I got a new Samsung Galaxy S5 (SM-G900F). I got this phone from Kuwait (Middle East) and now using in India.
I have a very terrible problem with my phone. It is always rebooting after some use. Whatever I use, after sometime it restarts by itself. Even if am on call it is happening the same. I did a factory reset and checked for a while but the problem persists still. And all inbuilt apps force close after some time and the phone restarts. Am so frustrated. Please suggest me how to overcome this problem preferably without rooting.
It is running on latest Android KitKat 4.4.2 , baseband - G900FXXU1ANE2 and build number: KOT49H.G900FXXU1ANE2.
Please help.
Thank You.
Why don't you just use Kies to recover/update the firmware. It will repair your system. I did my phone last night when I suspect Pry-Fi had an unwanted side effect to my ability to connect to WiFi. It kept apps and settings, all I lost was root. Easy enough to get back. ...
daroco said:
Why don't you just use Kies to recover/update the firmware. It will repair your system. I did my phone last night when I suspect Pry-Fi had an unwanted side effect to my ability to connect to WiFi. It kept apps and settings, all I lost was root. Easy enough to get back. ...
Click to expand...
Click to collapse
I did it already. Updated! Still problem persists.
Try another battery. Other than that I would look at getting a warranty claim somehow.
..
I used to have that problem on my s4 So I went to Samsung shop and they changed the battery for me, and the problem was gone. Hope that help.
Sent from my SM-G900F using Tapatalk

Note 4 frozen like no other... Help!!!

Hello. I got a note 4 N910F for europe.
After 1 month it's freezing and it's pixelating.
He gets on the main menu and when I try to do something i get a little black window and... Frozen.
After 15 secs resets.
Help plss...
I tried to factory reset and delete cache but nothing stopped doing this for 1 hour and now is happening again i get multi color stuff little lines and dots on all screen.
Heeelp
DeyuDeyu said:
Hello. I got a note 4 N910F for europe.
After 1 month it's freezing and it's pixelating.
He gets on the main menu and when I try to do something i get a little black window and... Frozen.
After 15 secs resets.
Help plss...
I tried to factory reset and delete cache but nothing stopped doing this for 1 hour and now is happening again i get multi color stuff little lines and dots on all screen.
Heeelp
Click to expand...
Click to collapse
That is strange. Sounds like you have a faulty unit, I'd take it back A.S.A.P.
You could try flashing another region ROM.
Is your Note 4 carrier branded?
I dont know if is branded. I think is from Israel and im from Romania but it works
Here im using Orange Romania.
But i dont know for 1 month worked like a charm.
And i can't take it back i bought it from the internet...
If i go to Samsung Customer Service....?
I mean I saved a lot of money for this phone and now it brokes... ?
DeyuDeyu said:
And i can't take it back i bought it from the internet...
If i go to Samsung Customer Service....?
I mean I saved a lot of money for this phone and now it brokes... ?
Click to expand...
Click to collapse
Firstly try to contact the seller and inform them of your issues. They must have some sort of policy on faulty goods.
If that doesn't work then contact Samsung customer services and they should help you.
You could try to re-flash stock firmware for your region using Odin and doing a factory reset.
Good luck
Battlehero said:
Firstly try to contact the seller and inform them of your issues. They must have some sort of policy on faulty goods.
If that doesn't work then contact Samsung customer services and they should help you.
You could try to re-flash stock firmware for your region using Odin and doing a factory reset.
Good luck
Click to expand...
Click to collapse
But if re flash fails or idk...
I mean i can get bad imei.
I mean imei null.?
Im scared...
I already flashed a note 4 but my gf note she had a mode.... X note or something like that.
But i think this is different.
I bought it from the internet i mean it wasn't new...
DeyuDeyu said:
But if re flash fails or idk...
I mean i can get bad imei.
I mean imei null.?
Im scared...
I already flashed a note 4 but my gf note she had a mode.... X note or something like that.
But i think this is different.
I bought it from the internet i mean it wasn't new...
Click to expand...
Click to collapse
Have you already triggered Knox?
If you have then install a custom recovery (TWRP) backup the EFS partition, this should make a copy of your IMEI just incase something were to happen.
Then go to a website such as Sammobile and enter your model number (N910f for Trltexx) then select your region and if you have carrier then select that too. Then download the .zip file and extract the contents and flash the file you extracted.
Make sure you manually boot into download mode (Volume down + Home while powering the device on.)
I can.'t back up this... I need to root the phone.
And thr phone is freezing fast can't make it...

Sprint GS7 - No WIFI and "CUSTOM" after last OTA update. KNOX 0x0.

Ok, so this is my wife's phone. After the last OTA update to QE1, she noticed that the WIFI would not turn on. I kinda ignored her for a couple of weeks until she really made a fuss of it. When I finally got around to it I also noticed that "CUSTOM" was present in the phone information area as well as upon bootup. I've searched XDA as well as other sites and tried everything I could think of but nothing has helped. I cannot mess with any WIFI settings because it will not turn on at all so I can't even access the menu. Neither Sprint nor Samsung will touch the phone because they claim I rooted it. I didn't. I have factory reset it numerous times with no luck. I have ODIN'd the software for a full reset and used all older software versions even. Following Sprint's own software updates, no luck. I have used the Samsung SmartSwitch program on the computer to also do a full reset to factory multiple times with no luck. The Samsung rep at the local Best Buy even tried it. The only thing that a full reset helps with is getting rid of the "CUSTOM" notification until you reboot the phone. It doesn't fix WIFI.
Has anyone had experience with this problem? I am getting ready to root it, but I'm not sure if that will even help. Additionally, the phone currently does not have Sprint service, I had to activate her old phone... So, I don't have access to the internet with the phone unless I reactivate it on an account... I looked at a root option, but it requires wifi...
I'm open to suggestions. Please help..
Ok, so no one has any input on how to fix my problem. Is it not possible with the locked bootloader?
dochummer said:
Ok, so no one has any input on how to fix my problem. What about hard bricking the phone? I've tried ODIN with different model firmware and I can't get a hard brick. Is it not possible with the locked bootloader?
Click to expand...
Click to collapse
After running odin with stock firmware, go into recovery and hard reset the device again . As far as Hard Bricking on Purpose, that would be fraud, something not allowed to be discussed here. Mods please lock this thread.
Thanks for the reply. Sorry about breaking the forum rules, I went ahead and edited my original posting. I've already tried odin with stock firmware and hard resetting the device numerous times with no luck... I'd like to be able to dig deeper into the phone but I'm guessing that won't be possible with the locked boot loader?

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