Lost root + other problems after factory reset - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I factory reset my phone because I'm sending it for repairs (screen). I noticed that I lost root and 4G is not connecting. I received a text message so that and calls seem to work. What's going on? I'll try to re-root after I send it and get it back but it's just strange that 4G isn't working. Also, I'm afraid that the MF3 thing downloads, I had updates blocked with titanium back up (forgot what it is that I froze). Another thing, when the phone booted up after the f.reset it gave me this error about com.android.phone not responding. It now appears twice whenever the phone boots up after resetting or turning on.
Thanks in advance

Any clue? Also, I should have said I can't connect to any mobile network, not just 4g.

SRCP said:
I factory reset my phone because I'm sending it for repairs (screen). I noticed that I lost root and 4G is not connecting. I received a text message so that and calls seem to work. What's going on? I'll try to re-root after I send it and get it back but it's just strange that 4G isn't working. Also, I'm afraid that the MF3 thing downloads, I had updates blocked with titanium back up (forgot what it is that I froze). Another thing, when the phone booted up after the f.reset it gave me this error about com.android.phone not responding. It now appears twice whenever the phone boots up after resetting or turning on.
Thanks in advance
Click to expand...
Click to collapse
How did you do the factory reset? If you didn't do it with Odin I would suggest you do that. And then do a factory reset in the stock recovery. Also, you say your sending it in for repair. Are you sending it to Samsung? Because they are going to flash the latest firmware before they send it back so you'll get a device with mk2.
Sent from my Nexus 5

jd1639 said:
How did you do the factory reset? If you didn't do it with Odin I would suggest you do that. And then do a factory reset in the stock recovery. Also, you say your sending it in for repair. Are you sending it to Samsung? Because they are going to flash the latest firmware before they send it back so you'll get a device with mk2.
Sent from my Nexus 5
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Click to collapse
Alright I'll try Odin. It was just a regular factory reset. And no, I'm not sending it to Samsung precisely because of what you mentioned.
Edit: Looks like Odin requires root. Also, I was able to fix the 4G problem by entering the APN information manually. Although I would like not to have to do that.
Maybe it's important that I mention that I did not have any custom Roms installed. Another thing to note is that I still have the old AOSP browser I had installed.
Thank you

SRCP said:
Alright I'll try Odin. It was just a regular factory reset. And no, I'm not sending it to Samsung precisely because of what you mentioned.
Edit: Looks like Odin requires root. Also, I was able to fix the 4G problem by entering the APN information manually. Although I would like not to have to do that.
Maybe it's important that I mention that I did not have any custom Roms installed. Another thing to note is that I still have the old AOSP browser I had installed.
Thank you
Click to expand...
Click to collapse
Odin is a program used on your comp to flash, it doesn't require roots, it's like a clean install.

Almost had a heart attack today. The dreaded update downloaded and I thought I could postpone it indefinitely but it tried to install after I postponed it a few times. It failed, lol. I think my phone's current state won't allow it to install so I'm just going to wait until I get it back from the repair shop to do all the rooting stuff. Thanks for letting me that Odin doesn't require root, I'll do research on it as soon as I get my phone back.

Related

Rooted and Unlocked [att to tmobile] Nothing working!

Hi! I am having major issues with my s4 i337 after switching from att to tmobile. The phone was unlocked so I took it upon myself to unlock it. It is unlocked but sometimes or rather most of the time does not pick up the network. When it does have data connection, it is Edge. I flashed the NC1 to root my phone, then reflashed to NJ4 (to unlock) but now nothing works. No wifi, camera fails, no multitasker, no voice assistant. Please help!!!!! I don't know what to do. I should have never unrooted it to unlock. I should have paid the $35 to get an unlock code. Can I fix this?
I have tried multiple APN settings,
Tried reflashing what I found online as att official firmware but it fails on ODIN.
So reflashed to NJ4, it is a bit laggy as well. Tried wifi which is greyed out, Camera still shows failed, pressing the home button to open multitasker and voice assistant brings up a blank grey screen. Phone is no longer connected as a mass storage device, only charges and can connect to ODIN.
I have attempted to factory reset which doesn't go through, unroot through SU which gets stuck on uninstalling and even trying to do an emergency recovery on Kies where it fails and gets stuck on kies failure mode.
I am on 4.4.4
I'm not sure what you mean by re flash to nj4, but have you flashed the nb1 tar? http://forum.xda-developers.com/showthread.php?p=50912149
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
I'm not sure what you mean by re flash to nj4, but have you flashed the nb1 tar? http://forum.xda-developers.com/showthread.php?p=50912149
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
No I have not tried that one! Should I try it and which version should I use since I am rooted?
jd1639 said:
I'm not sure what you mean by re flash to nj4, but have you flashed the nb1 tar? http://forum.xda-developers.com/showthread.php?p=50912149
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I guess I was following outdated information for rooting. =[ Which was dated 2013.... Should have sensed something was wrong.
I flashed this and it worked perfectly as you suggested! THANK YOU SO MUCH. No more sleepless nights combing through forums, thanks to you! Everything works and is back to normal, I was about to just throw away this phone thinking I permanently broke it. AGAIN MANY THANKS! I'm scared to root it now.
Although I have one more question, if you could please answer.
After booting and everything working, in the notification, it says unauthorized access and to restart to reset changes made, if I dismiss it, will this fix be permanent and not revert to the unworkable state it was in? When I reboot manually?
vannicuhh said:
No I have not tried that one! Should I try it and which version should I use since I am rooted?
Click to expand...
Click to collapse
It doesn't really matter since you can root the device in either case. The rootable nb1 can be directly rooted. The other one, you'll have to update to nc1 to root. Flashing with odin, you will lose and will have to re-root. Also, see "Index All things AT&T...." by Gutt13 in the General Forum
vannicuhh said:
Hi! I am having major issues with my s4 i337 after switching from att to tmobile. The phone was unlocked so I took it upon myself to unlock it. It is unlocked but sometimes or rather most of the time does not pick up the network. When it does have data connection, it is Edge. I flashed the NC1 to root my phone, then reflashed to NJ4 (to unlock) but now nothing works. No wifi, camera fails, no multitasker, no voice assistant. Please help!!!!! I don't know what to do. I should have never unrooted it to unlock. I should have paid the $35 to get an unlock code. Can I fix this?
I have tried multiple APN settings,
Tried reflashing what I found online as att official firmware but it fails on ODIN.
So reflashed to NJ4, it is a bit laggy as well. Tried wifi which is greyed out, Camera still shows failed, pressing the home button to open multitasker and voice assistant brings up a blank grey screen. Phone is no longer connected as a mass storage device, only charges and can connect to ODIN.
I have attempted to factory reset which doesn't go through, unroot through SU which gets stuck on uninstalling and even trying to do an emergency recovery on Kies where it fails and gets stuck on kies failure mode.
I am on 4.4.4
Click to expand...
Click to collapse
ODINing to NB1 should definitely help, but as far as mobile data if it still isn't working I thought i read somewhere that T-Mobile needs the AWS bands or something and you'll have to follow the process to enable those. There's a thread somewhere in the General section to do it on 4.4

Verizon BOG5 I forgot to turn off the reactivation lock

I had a rooted BOG5 with TWRP, used Odin to apply stock BOG5 to sell after buying Nexus 6P.
It booted and I was able to skip setup wizards etc to show person who I sold it to it was working.
They couldn't get voice working on it so they wanted give it back to me.
In troubleshooting, I told them to do factory reset from within the phone and from within stock recovery.
I got the phone back and now I have the locked due to abnormal factory reset, my Samsung Account gives 'Processing Failed' message. Either I forgot to turn off the reactivation lock or they hosed something up. I tried their Samsung Account as well and get invalid password.
How do I get out of this lock out? Odin back to OC4? I tried to call Samsung and got a run around but they mentioned a Samsung Authorized Repair shop or something like that.
Any help would be appreciated. Thanks.
joegard said:
I had a rooted BOG5 with TWRP, used Odin to apply stock BOG5 to sell after buying Nexus 6P.
It booted and I was able to skip setup wizards etc to show person who I sold it to it was working.
They couldn't get voice working on it so they wanted give it back to me.
In troubleshooting, I told them to do factory reset from within the phone and from within stock recovery.
I got the phone back and now I have the locked due to abnormal factory reset, my Samsung Account gives 'Processing Failed' message. Either I forgot to turn off the reactivation lock or they hosed something up. I tried their Samsung Account as well and get invalid password.
How do I get out of this lock out? Odin back to OC4? I tried to call Samsung and got a run around but they mentioned a Samsung Authorized Repair shop or something like that.
Any help would be appreciated. Thanks.
Click to expand...
Click to collapse
try reflash BOG5?
Try with a different email account, that happened to me as well.
buhohitr said:
try reflash BOG5?
Click to expand...
Click to collapse
Yup and with other versions but once you go to BOG5, you cannot go back.

Unable to flash stock firmware

Hello, my SM-G935A is rooted, and I have 2 issues with it. Firstly, I'm unable to receive texts or phone calls (I can send them), and I've tried a factory reset and I even got a new SIM, but nothing worked. I think if I flash stock firmware, it might fix the issue. Second problem, when I go into download mode and select my AP in Odin and press start, my phone gets an error and Odin freezes at Initialization.
Any help would be appreciated. I would prefer to fix the texting issue, as I don't want to return the phone to ATT. In either case, the Odin issue needs to be fixed
I'm having a similar issue. This afternoon, 2 apps threw errors and closed. I rebooted, which apparently was the wrong thing to do. The reboot stalled on the AT&T logo and stayed that way for 5 min - the unit became very hot & the power button did not respond, even while holding it down. I got into recovery, cleared the cache and factory reset, then rebooted. The unit came back up and started reinstalling everything. I took it back down into the download status and attempted to reload 935x via Odin, only to stall at "initialzation" [sic] as you did. I got out of that after waiting for some sort of response. SuperSU was still in my apps as was Root Checker. Root Checker indicates the system is rooted. SuperSU indicates it needs the binary updated. BusyBox and TiBu indicate they cannot find root. I deleted all the root apps and tried reinstalling root via adb which completed successfully, but the same outcome with all the root apps. So I'm not sure if I'm still really rooted as Root Checker claims, or not.
EDIT: I just saw that I have 2 "Knox Settings" apps. Clicking on either returns, "Unfortunately, Container Agent2 has stopped."
use the odin from the stock firmware thread to flash it again. if it fails you can flash the u firmware and then the stock again. then you have to use a different odin if you want to flash the root api file the one you flash the firmware with wont work. also there is help in one of the threads about fixing the volte problem so you dont have to turn it off to get calls. i didnt have to do it as using the odin i mentioned fixed it for me when i came from the u firmware.
NovaEDMâ„¢ said:
Hello, my SM-G935A is rooted, and I have 2 issues with it. Firstly, I'm unable to receive texts or phone calls (I can send them), and I've tried a factory reset and I even got a new SIM, but nothing worked. I think if I flash stock firmware, it might fix the issue. Second problem, when I go into download mode and select my AP in Odin and press start, my phone gets an error and Odin freezes at Initialization.
Any help would be appreciated. I would prefer to fix the texting issue, as I don't want to return the phone to ATT. In either case, the Odin issue needs to be fixed
Click to expand...
Click to collapse
I was having the exact same problem you had with Odin. It seemed I was able to flash stock firmware using this version of Odin: http://www.mediafire.com/download/2t2sjqxtogbkafk/odin_3.12.3.rar
rob219 said:
use the odin from the stock firmware thread to flash it again. if it fails you can flash the u firmware and then the stock again. then you have to use a different odin if you want to flash the root api file the one you flash the firmware with wont work. also there is help in one of the threads about fixing the volte problem so you dont have to turn it off to get calls. i didnt have to do it as using the odin i mentioned fixed it for me when i came from the u firmware.
Click to expand...
Click to collapse
did you have any problems with the u version of the s7 edge firmware, like the fingerprint scanner not responding? i am on that version and cant get any odin version or any version of s7 edge g935a firmware to flash, tried unrooting and was forced to use the U version of the s7 edge firmware, everything works except the fingerprint scanner, cant get back to full stock firmware, need help!
im having the exact same problem, when i put my phone into download mode and flash the stock at&t firmware, Odin get stuck in "initialization" and my phone screen displays and error message.
Same stuff was happening to me, I went back to stock and took the update. When your phone stops working as an actual phone, it's time to roll it back.
I played with it for a week and my phone was so freaking hot (with hot weather) equals a wait and see if this gets more stable in the near future. I did use the Odin 3.12.3 mentioned by King James III. Honestly, I did so many things to get it back to stock I forget what actually worked (it was the wee hours of the morning and I was spent). Don't give up guys, it will and can work.
edit: It may be as simple as not right clicking Odin and running it as Administrator.
nicetucu said:
Same stuff was happening to me, I went back to stock and took the update. When your phone stops working as an actual phone, it's time to roll it back.
I played with it for a week and my phone was so freaking hot (with hot weather) equals a wait and see if this gets more stable in the near future. I did use the Odin 3.12.3 mentioned by King James III. Honestly, I did so many things to get it back to stock I forget what actually worked (it was the wee hours of the morning and I was spent). Don't give up guys, it will and can work.
edit: It may be as simple as not right clicking Odin and running it as Administrator.
Click to expand...
Click to collapse
I used Odin_v3.12.3_Patched_SHA256 to flash the 935U Firmware then used Odin3_v3.11.2 to flash the June Firmware release.

Sprint GS7 - No WIFI and "CUSTOM" after last OTA update. KNOX 0x0.

Ok, so this is my wife's phone. After the last OTA update to QE1, she noticed that the WIFI would not turn on. I kinda ignored her for a couple of weeks until she really made a fuss of it. When I finally got around to it I also noticed that "CUSTOM" was present in the phone information area as well as upon bootup. I've searched XDA as well as other sites and tried everything I could think of but nothing has helped. I cannot mess with any WIFI settings because it will not turn on at all so I can't even access the menu. Neither Sprint nor Samsung will touch the phone because they claim I rooted it. I didn't. I have factory reset it numerous times with no luck. I have ODIN'd the software for a full reset and used all older software versions even. Following Sprint's own software updates, no luck. I have used the Samsung SmartSwitch program on the computer to also do a full reset to factory multiple times with no luck. The Samsung rep at the local Best Buy even tried it. The only thing that a full reset helps with is getting rid of the "CUSTOM" notification until you reboot the phone. It doesn't fix WIFI.
Has anyone had experience with this problem? I am getting ready to root it, but I'm not sure if that will even help. Additionally, the phone currently does not have Sprint service, I had to activate her old phone... So, I don't have access to the internet with the phone unless I reactivate it on an account... I looked at a root option, but it requires wifi...
I'm open to suggestions. Please help..
Ok, so no one has any input on how to fix my problem. Is it not possible with the locked bootloader?
dochummer said:
Ok, so no one has any input on how to fix my problem. What about hard bricking the phone? I've tried ODIN with different model firmware and I can't get a hard brick. Is it not possible with the locked bootloader?
Click to expand...
Click to collapse
After running odin with stock firmware, go into recovery and hard reset the device again . As far as Hard Bricking on Purpose, that would be fraud, something not allowed to be discussed here. Mods please lock this thread.
Thanks for the reply. Sorry about breaking the forum rules, I went ahead and edited my original posting. I've already tried odin with stock firmware and hard resetting the device numerous times with no luck... I'd like to be able to dig deeper into the phone but I'm guessing that won't be possible with the locked boot loader?

No voicemail notifications S10+ no root

Just got the S10+ yesterday. No root and no plan to root at present (it's my husbands phone and he's weird lol)
His voicemail isn't giving him a notification. Nothing on the icon on the home screen and nothing when I open the app. I've cleared cache and data, app is up to date, rebooted phone, searched sprint and searched XDA and can't find an answer.
Anyone have any ideas what I need to do?
Have you tried updating the phone via the OTA updates? You might need to do a factory data reset or flash the latest stock firmware with Odin if all else fails.
StoneyJSG said:
Have you tried updating the phone via the OTA updates? You might need to do a factory data reset or flash the latest stock firmware with Odin if all else fails.
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Click to collapse
I'll double check to see if an OTA was done or not. I was thinking my next step would be to do a factory reset. Weird thing is my note 10+ doesn't have VM either. It's not activated yet so I didn't know if that could be why.
I also tried to download the app from the play store (on my husbands phone) and it would get to downloading 2%, say it was installing then give an error of "this application cannot be installed"
Sounds like you need a factory reset and if that fails reflash the firmware with Odin. I have voicemail on my S10+ here running the AT&T firmware. Some firmware like Version or others might have visual voicemail. I have the icon for it on my phone, but never use it.
StoneyJSG said:
Sounds like you need a factory reset and if that fails reflash the firmware with Odin. I have voicemail on my S10+ here running the AT&T firmware. Some firmware like Version or others might have visual voicemail. I have the icon for it on my phone, but never use it.
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I have no idea what I did but it just suddenly started working. Thank you so much!

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