Retrieving photos from Note 3 - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi,
I'm having issues with an old Galaxy Note 3.
The story is a friend of mine tried to replace the glass on his note 3 and botched it completely. He destroyed the display and gave up on it and eventually sent it to me completely disassembled(in individual parts)+ a new frame, sans the lcd, but it wasn't cost effective to replace the display so I let it sit and gather experience. He now asked me to retrieve his photos from the onboard storage and here is where I'm stuck.
I assembled the components on the new frame without the lcd and I put the battery in, let it charge for a bit and tried to connect it to the laptop and installed the usb drivers and kies.
The problem is that all the components listed under devices and printers for SAMSUNG_Android are locked, as in I am unable to update or change the drivers. Also, Kies reports being unable to connect to the phone.
The phone buzzes once upon connecting to the pc and the red led comes on(as it does when charging).
Am I missing something important? Should I use the old frame with the broken up lcd? I would really appreciate your help.
Thanks a bunch.

I was able to connect my phone to pc eventhough the screen is blank until I overblew it with hot air.... Maybe the mb has damaged?. Did yoy tried to install usb driver alone without kies?.
Sent from my SM-N920C

Rosli59564 said:
I was able to connect my phone to pc eventhough the screen is blank until I overblew it with hot air.... Maybe the mb has damaged?. Did yoy tried to install usb driver alone without kies?.
Sent from my SM-N920C
Click to expand...
Click to collapse
Sure, I had installed the usb files before Kies.
In the end, I let it charge overnight and it booted. Connected fine after that.
Thanks,

Related

Please Help! PC won't detect HD2

Hello
I've got an HTC HD2 tmo US...
When I plug in the sync cable from the phone to the PC, simply nothing happens.
The phone charges but Mobile Device Center shows not connecting and nothing about detecting hardware or anything, when I set the phone to ask what to do (ie. Disk Drive or Activesync) It also doesn't ask anything when plugging in.
Any ideas?
First check the phone with another cable. Are you using the supplied USB to micro or another cable - like a retractable? I made the mistake of buying a retractable that wasn't fully wired to handle data.
Uninstall Activesync and reinstall with the phone disconnected - they once the install is done reattach.
stim141 said:
First check the phone with another cable. Are you using the supplied USB to micro or another cable - like a retractable? I made the mistake of buying a retractable that wasn't fully wired to handle data.
Uninstall Activesync and reinstall with the phone disconnected - they once the install is done reattach.
Click to expand...
Click to collapse
Hey
Yup, I tried another cable, both are official HD2 cables or OEM...
I have also tried another PC (32bit WinXP) - still no detection.
When I press volume down and power for 3 seconds, it gives me that tricolor dislay, i tap it and changes to USB, my PC then sees the phone (but of course not usable).
So I think it's software related, I'm trying to flash with the SD card, but so far it's just stuck on Loading....
Any other suggestion you might have perhaps?
I've managed to figure out it seems to go into car kit mode everytime I plug in the sync cable, and NaviPanel pops up some times. Looks like it's a tad buggy though cause it won't go away and then it goes away and comes back, etc.
Any ideas?
stuck in car kit mode is indicative of a faulty usb port. some people have had success by cleaning out the port with various means,,, compressed air, wd40, toothbrush, one aguy even spat in it.
mostly, though, it requires a warranty repair.
theres a thread "stuck in car kit mode" in the regular hd2 general section.
That fixed the issue! Toothbrush, yes I failed a few times, just kept watching the screen and got really in there hard and dirty on the top small gap, and wala- the light came on while it was locked and it worked.
Is this a permenant solution though? Is it really only dirt and something that is just for maintenance sake or should I be worried the hardware is faulty or on its way out?
Sorry, couldnt say. Sent mine away for repair and they swapped out teh whole board. Plus minewas deffinately clean as a whistle. It seems some people have dirty slots, some have hardware faults.
Have you tried messing with the USB to PC settings?
Settings > Menu > All Settings > Connections > USB to PC > Either pick Activesync or Disk Drive.
Sometimes my computer doesn't do anything when I plug in my phone using Activesync. I would have to open up Windws Mobile Device Center and detect it manually.

[Q] usb debugging failed

USB debugging no longer activates on my phone. Activating it in settings/applications/development brings up the "Allow USB debugging?" permission window. However, no usb notifications appear, and the phone appears to be a dead device to any PC it is connected to.
This started when I accidently got into the download screen from the phone options popup. The display showed the yellow sign, android guy with shovel, and message warning not to turn target off. Phone was not connected to anything at the time.
Searching found a couple of threads indicating that a battery pull was safe to get out of it. Did same.
Since then, usb debugging (or usb anything) has been dead on this phone. Other methods of usb access (thru usb settings) have no effect either.
Tried the following...
(1) restore to my last backup rom.
(2) numerous reboots and battery pulls.
(3) mount/unmount sd card in cwm recovery
(4) clear caches
(5) changed pc's and cables (all worked before)
(6) reinstalled usb drivers on pc (worked before, didn't expect it to help since issue is at phone end)
As you can see, I'm running out of sticks to poke the horse with. Does anyone have any ideas?
Update: new kernel didn't help, either
Update2:
(a) Can't do a restore via odin, which won't detect the phone.
(b) Updated my adb (which I don't use much). adb devices command will not detect the phone via usb.
(c) Installed adbWireless which allowed me to push a stock nandroid backup to the phone. Restored that, usb is still dead.
(d) Restored back to my superdark rom, usb is still dead.
Head scratch: I'd blame hardware except that it seems to be between the settings and execution. If it was purely hardware, I'd expect to see the usual usb notifications. Regardless, it looks like I'll have to revert back to stock and let Verizon figure it out.
Update3:
(a) switched to the new AOSP rom. Nice, but no usb.
(b) switched back to superdark since I like my speakerphone and the AOSP seems to be on hold. Still no usb.
Resolution:
My apologies for not posting a resolution. My bad. After the first few days the post kind of fell off the radar and I stopped checking.
Short version...dirty usb port.
Details...after a week or so, I saw the usb icon flash in the notification bar for a few seconds when I plugged it in for a recharge. Hadn't seen that in a week, hope springs eternal!
A thorough cleaning of the usb port using a paper swab dampened with alcohol restored usb functionality. Not much dirt came out on the paper, but it must have been enough to probably bridge the contacts somehow.
At present the phone is fully functional. The original Verizon cable seems to be a little wonky. I have an aftermarket cable that works fine. It may be that the aftermarket cable did some physical harm to the contacts in the port, or the original cable is going bad (I had something very similar happen on my Omnia). Not sure.
I now use the original verizon cable only for charging at work and use the aftermarket cable for usb connecting at home.
Bottom line...if your usb goes dead as described in the op, carefully clean the port.
My thanks to all who responded...
Download screen shouldn't have harmed you.
You probably are well aware of this, but sometimes it's the simplest solution: Is your usb cable unplugged when you are trying to turn on USB debugging? It will not let you if you are plugged into a pc or mounted for some other reason. Make sure your file manager and any other rogue app is closed. Again, it does sound like you have tried all of this, just giving my best shot ar an answer.
Other then that... Has anyone else had this problem? I haven't seen it in this forum before.
The most general solution to any issue on these fascinates is to undo whatever you did to break it, it's just difficult sometimes to isolate what that event was.
Swyped w/ XDA App. When in doubt, mumble.
Thanks for the reply.
USB is unplugged when turning on debugging. I've also tried turning the phone on with usb plugged in.
The last thing I had done (before accidently activating the download screen) was to install SiMi Folder Widget. Needless to say, it went away with the rom restore.
Also used ATK to kill running processes before turning on usb debugging. Also verified that I still have root.
I've buggered the phone up before but have always been able to figure out a way back (with help from forum searches). This one's got me stuck.
Tonight I'll try to figure out if it can be odin'd back to stock and rebuild from there.
Again, thanks. All suggestions/advice are appreciated.
See op for steps taken to (unsuccessfully) solve this.
Can anyone advise how I can flash back to stock DI01 without using odin, since it won't detect the phone? I can push files to the phone via adbWireless but that's about it.
thanx in advance...
I dont know if you fixed it or not, but here is a stupid question. Are you using the cable that came with your phone? I have several cables that will only charge my phone and only the stock one enables data transfer. Hope this helps. Good luck
Sent from my SCH-I500 using XDA App
Have you tried a factory data reset?
Sent from my SCH-I500 using XDA App
Did this ever get resolved? I hate to see an open issue die like this.
My apologies for not posting a resolution. My bad. After the first few days the post kind of fell off the radar and I stopped checking.
Short version...dirty usb port.
Details...after a week or so, I saw the usb icon flash in the notification bar for a few seconds when I plugged it in for a recharge. Hadn't seen that in a week, hope springs eternal!
A thorough cleaning of the usb port using a paper swab dampened with alcohol restored usb functionality. Not much dirt came out on the paper, but it must have been enough to probably bridge the contacts somehow.
At present the phone is fully functional. The original Verizon cable seems to be a little wonky. I have an aftermarket cable that works fine. It may be that the aftermarket cable did some physical harm to the contacts in the port, or the original cable is going bad (I had something very similar happen on my Omnia). Not sure.
I now use the original verizon cable only for charging at work and use the aftermarket cable for usb connecting at home.
Bottom line...if your usb goes dead as described in the op, carefully clean the port.
My thanks to all who responded...
This may be my problem! I'm having the same similar effects. Although mine randomly shows the symbol but also says my usb is connected when it does. I've been trying to solve this for 2 weeks now! I hope this is the solution.
Sent from my SCH-I500 using Tapatalk
common problem
This must be a common problem because I've had the same issue. switched cables and viola, all good.
My exact problem solved:
USB debugging activated on phone but computer did not detect it at all, nothing what so ever. Not even on dial-up mode, or download-Odin (yellow triangle).
Drivers installed (Fascinated and Nexus for the hell of it).
Tried to ADB my into it both from windows 7 and MAC OS-X.
Hell I even tried a different USB cord.
I would get the USB debug icon in the status bar only when on windows7 machine.
I cleaned the phones USB port with the alcohol damped paper towel/tooth pick and the **** worked, first time.
Man I gotta thanks God for this site. I been ****ing with for 2 days.
Then this lil SOB acted as if nothing ever happen. I wanted to beat the hell out the lil ****er. But we are back friends now.
Thanks dude. This **** needs publicized more. I went through a few links before I found this.
I would and tell people to use something non-metallic and removed the battery beforehand. I did just to be safe.

Windows 7 will not detect device

When I plug my wife's phone in, most of the time it does not even recognize that anything is plugged in at all, but the phone charges. Sometimes in device manager the phone comes up with a yellow exclamation point and the error
Windows has stopped this device because it has reported problems. (Code 43)
I installed the Android SDK and USB driver.
I installed the Samsung Driver from the site.
I thought possibly it was a software issue, so I was going to try to set the phone to factory settings. When I go into recovery, there is an Android logo with a red exclamation point, then eventually it boots back into Android with no change.
I manually added the driver into android_winusb.inf as I saw on another post here, but no matter what it is not picking it up.
I want to just be able to connect so I can root the phone and put a ROM on it. The phone is pretty hosed and slow. Any suggestions?
I had this at one point. It was the device, I had to get a replacement.
Sent from my SCH-I815 using Tapatalk 2
esoh said:
I had this at one point. It was the device, I had to get a replacement.
Sent from my SCH-I815 using Tapatalk 2
Click to expand...
Click to collapse
Well I do have insurance on it, and I agree that is the easy way, but I really don't think the hardware is broken.
I mean it charges, so the USB port works. I think if I was able to reload Android from scratch onto it, it would work. However, every solution I see requires rooting and you can't root without USB. It is a frustrating catch 22. Any other possible solutions? If not, I guess we are screwed.
The most frustrating part is factory reset not working.
I am currently having similar problems like you, I have one USB port from memory card reader and on that port phone isn't even charging but a flash drive works without problems. On other ports (back of case and front) there is charging but computer can't recognize the device. Try uninstalling all phone related drivers or cleaning them with some sort of driver cleaner. Then reinstall driver, or let Windows update it automatically. Mine worked for a while, and in device manager it was recognized as Acer ADB.
EDIT: Hi, just to report reason of my problems, my USB cables started failing for no apparent reason, my original Samsung USB cable and one other no name have both failed. I'm currently using my old LG USB cable, wrapped up in insulating tape, but everything is working good. So try some other micro USB cable, it maybe the source of your problems.

Dead i9505

Guys, Need your help. You are my last hope !
Just bought an i9505 to a guy, via internet... I know it's risky... The guy was saying the phone got stuck after he had a power cut (his PC shut down) during a Kies update., but that the phone was able to go to download mode.
So I thought it would be easy to flash.
The bad surprise was when I received the phone : nothing happens, no sign of life. No sign when pluging the charger, no sign when trying to boot whatever mode I select, no vibration, no sound, no nothing... I even tried a Jig USB dongle that I had purchased a few years ago for my i9000 : nothing.
I contacted the seller who pretends I broke it as he checked again the download mode before sending me the phone.
I tend to believe he is saying the truth as he could simply have not responded.
Is there any experiment I should do ? I read that getting the battery off and pressing Power for 30 sec might help... Did not work either...
Any other ideas ???
Thanks
Edit: oops sorry, this thread should have been created in the "Q&A, Help and Troubleshooting" section... Moderator... could you please move it there ? Sorry...
aymelis said:
Guys, Need your help. You are my last hope !
Just bought an i9505 to a guy, via internet... I know it's risky... The guy was saying the phone got stuck after he had a power cut (his PC shut down) during a Kies update., but that the phone was able to go to download mode.
So I thought it would be easy to flash.
The bad surprise was when I received the phone : nothing happens, no sign of life. No sign when pluging the charger, no sign when trying to boot whatever mode I select, no vibration, no sound, no nothing... I even tried a Jig USB dongle that I had purchased a few years ago for my i9000 : nothing.
I contacted the seller who pretends I broke it as he checked again the download mode before sending me the phone.
I tend to believe he is saying the truth as he could simply have not responded.
Is there any experiment I should do ? I read that getting the battery off and pressing Power for 30 sec might help... Did not work either...
Any other ideas ???
Thanks
Edit: oops sorry, this thread should have been created in the "Q&A, Help and Troubleshooting" section... Moderator... could you please move it there ? Sorry...
Click to expand...
Click to collapse
Plug it in to the wall charger for a while and see if any thing happens, I've had a battery dead flat before and it took a couple of minutes before it started charging.
ph0n3n3rd said:
Plug it in to the wall charger for a while and see if any thing happens, I've had a battery dead flat before and it took a couple of minutes before it started charging.
Click to expand...
Click to collapse
Thanks ph0n3n3rd. Trying right now, but not real hope as I have another S4 with a fully charged battery which I already tried with no success.
I also have tried charging the original battery for hours today both from my laptop and from and external battery (branded Anker) which usually charges even faster than the wall charger...
Also one of the first things I tried when I received the phone without being able to boot it was to try the other way : the new phone's battery in the old S4. And it booted. The new phone's battery was about 40%...
aymelis said:
Thanks ph0n3n3rd. Trying right now, but not real hope as I have another S4 with a fully charged battery which I already tried with no success.
I also have tried charging the original battery for hours today both from my laptop and from and external battery (branded Anker) which usually charges even faster than the wall charger...
Also one of the first things I tried when I received the phone without being able to boot it was to try the other way : the new phone's battery in the old S4. And it booted. The new phone's battery was about 40%...
Click to expand...
Click to collapse
Ok. Just a thought . Then I think you have been conned with a dead phone.
ph0n3n3rd said:
Ok. Just a thought . Then I think you have been conned with a dead phone.
Click to expand...
Click to collapse
Yep... I read a RIFF box could help... Do you know what it is ?
BTW, the wall charger did not help (i got it plugged for about 10 minutes).
type in google some like "repair boot i9505 via sd card"
If the pc can recognize the phone then this might be useful.
GDReaper said:
If the pc can recognize the phone then this might be useful.
Click to expand...
Click to collapse
Hi GDReaper, thanks for the link. I had actually seen it yesterday. I have installed (this was not easy as I was getting an error when try to install the .inf files) the QHUSB drivers... in the hope that this would help the PC not only recognize, but detect (!) the phone. Indeed the phone is not even detected by windows : no sound, no "drivver installation message", nothing that I can see in the Device Manager. And the phone too does not show any sign of connection to the PC...
THe guy who sold me this phone keeps telling me he could go to download mode just before sending it to me. He is even getting pissed off and pretends i'm a liar...
aymelis said:
Hi GDReaper, thanks for the link. I had actually seen it yesterday. I have installed (this was not easy as I was getting an error when try to install the .inf files) the QHUSB drivers... in the hope that this would help the PC not only recognize, but detect (!) the phone. Indeed the phone is not even detected by windows : no sound, no "drivver installation message", nothing that I can see in the Device Manager. And the phone too does not show any sign of connection to the PC...
THe guy who sold me this phone keeps telling me he could go to download mode just before sending it to me. He is even getting pissed off and pretends i'm a liar...
Click to expand...
Click to collapse
Unless it somehow got damaged during transport, then he is the one who is most probably lying.
You will have to take it in for service if you can't get a refund. I doubt it can be fixed without any specialized equipment.
bes1de said:
type in google some like "repair boot i9505 via sd card"
Click to expand...
Click to collapse
Hi bes1de, thanks. I can only find this one : http://forum.gsmhosting.com/vbb/f777/hot-hot-easy-repair-boot-samsung-s4-i9500-via-sd-card-1693343/ for now but this is for i9500.
BTW... I realize the phone does not seem to be an i9505 but an i9515 ! I got confused because of this : View attachment 3654348
As you can see, the sticker shows i9515 but the "housing" is i9505...
The SIM card reader also shows i9505 : View attachment 3654337
And... the charge flex cable shows i9500 (yet another S4 model !) : View attachment 3654338
Do you think Samsung uses parts from different phones like that ? Or that the seller kind of rebuilt a "phone" from various parts found here and there ?
I'd like to be able to test the parts of this dead phone to see if I can sell it as parts.
I was thinking to tear down my own personal S4 (i9505 perfectly working) and use its motherboard to test the dead phone's screen.
I read that the LCD is different...
Do you think I might break my i9505 motherboard trying to connect it to the i9515 display ?...
Edit: OK I did it ! Installed my personal S4 motherboard into the dead one in order to check the display, the buttons (incl. touch ones) and the USB/charge port : all is fine. The PC detects ad recognizes it, so the USB connector and its flex cable are fine.
I could now swap the cameras, the proximity sensor, the SIM and SDcard readers and see if they are OK...
Edit 2: Loud speaker works fine too.
Thanks and regards !
GDReaper said:
Unless it somehow got damaged during transport, then he is the one who is most probably lying.
You will have to take it in for service if you can't get a refund. I doubt it can be fixed without any specialized equipment.
Click to expand...
Click to collapse
Yep, I fear you are right... thanks
Edit: Anyone used the SBoot clip here ?
As far as I understand it only works with Exynos phones, so not for my i9515. Any information about that ?
Thanks

Galaxy S8 will not connect to PC to transfer files / USB debug / ADB

Following on from another thread I posted about problems after updating to Android 8.0.
I have now discovered that I cannot actually connect my device to any PC / laptop.
When I do, it either doesn't register as being connected, on either the laptop nor the S8 (doesn't charge) or I get a pop up telling me its slow charging and I do not see it within Windows.
This means I cannot transfer files from device to device nor run any adb commands, which, oddly, id like too.
Has anyone else seen this?
Ive tried many things, including:
reboot S8
clear caches on S8
tried different USB cables
tried different usb ports
tried a different windows machine
changed settings in S8 developer options (set to MTP transfer)
update windows drivers
uninstall and re-install Samsung drivers on windows machine
Nothing seems to work anymore.
Occasionally if I plug it into my Windows machine, Windows gives me some sort of error message about the device not working correctly and so cannot be used?
Any help would be much much appreciated, as my device is no bordering on being completely useless.
And the Samsung customer / tech support is literally THE worst I have ever experienced.
Thanks
Have you tried Minimal ABD & Fastboot:
https://forum.xda-developers.com/showthread.php?t=2317790
Norup58 said:
Have you tried Minimal ABD & Fastboot:
https://forum.xda-developers.com/showthread.php?t=2317790
Click to expand...
Click to collapse
Thanks for the link, I'll check it out.
But it doesn't help me really. As I can not get windows to even see my device, not does my S8 acknowledge that it's plugged into my laptop.
Sent from my SM-G950F using Tapatalk
and today I woke up to a moisture detected notification...so cannot cable charge at all now.
My S8 has never even been close to liquid of any kind, always kept in a fitbag sleeve case, inside my pocket.
F**k this phone and F**k Samsung and their crappy Android update.
A crazy expensive device that is now rendered pretty much useless due to their last update
to summarize, following the Oreo update:
- cannot cable charge at all now
- previously could only slow charge via cable, fast charge would not work
- cannot connect S8 to any other PC / laptop to transfer files
- battery life is absolute garbage - need to charge 2 times a day at least
- WiFi is laggy, slow and drops connection
- Some of my Cast devices (Google Home and Chromecast) are not seen by the S8 - have to disconnect and reconnect to Wifi several times
- pretty sure the phone is randomly rebooting (every so often I'm asked for my PIN rather than biometrics)
Last update 10.05.18 - G950FXXU1CRD7
Im sooooo glad I have 1.5 years left on my contract with this phone....
Valiceemo said:
and today I woke up to a moisture detected notification...so cannot cable charge at all now.
My S8 has never even been close to liquid of any kind, always kept in a fitbag sleeve case, inside my pocket.
F**k this phone and F**k Samsung and their crappy Android update.
A crazy expensive device that is now rendered pretty much useless due to their last update
to summarize, following the Oreo update:
- cannot cable charge at all now
- previously could only slow charge via cable, fast charge would not work
- cannot connect S8 to any other PC / laptop to transfer files
- battery life is absolute garbage - need to charge 2 times a day at least
- WiFi is laggy, slow and drops connection
- Some of my Cast devices (Google Home and Chromecast) are not seen by the S8 - have to disconnect and reconnect to Wifi several times
- pretty sure the phone is randomly rebooting (every so often I'm asked for my PIN rather than biometrics)
Last update 10.05.18 - G950FXXU1CRD7
Im sooooo glad I have 1.5 years left on my contract with this phone....
Click to expand...
Click to collapse
I have the same issue, it does not connect to my pc nor does the usb seetings notification show up in my phone...were you able to fix it?
javiersrrz said:
I have the same issue, it does not connect to my pc nor does the usb seetings notification show up in my phone...were you able to fix it?
Click to expand...
Click to collapse
nope!
Took it into my providers (EE in the UK) store, and they were about as useful as a chocolate fireguard..."have you tried turning it of and on again innit"....
after lengthy discussions, in which I explained more than they did, it has been sent for repair.
Could take up to 14 days, depending on the fault.
From what I can gather by Google fu, the moisture alert is a common fault, and ive come to the conclusion that Samsung f**ked up the Oreo update / roll out, but are burying their heads and forcing the carrier providers to take the brunt of the complaints from the end user.
Bad form Samsung, BAD FORM
I think this S8 will be my last Samsung device. Ever.
Im have the same problem today i realized i cannot connect to pc through usb and i cant not fast charge only slow charge when i connect it to usb port it starts charging but cant transfer files or flash another firmware to try to solve the problem?
so did they find the problem?
Valiceemo said:
nope!
Took it into my providers (EE in the UK) store, and they were about as useful as a chocolate fireguard..."have you tried turning it of and on again innit"....
after lengthy discussions, in which I explained more than they did, it has been sent for repair.
Could take up to 14 days, depending on the fault.
From what I can gather by Google fu, the moisture alert is a common fault, and ive come to the conclusion that Samsung f**ked up the Oreo update / roll out, but are burying their heads and forcing the carrier providers to take the brunt of the complaints from the end user.
Bad form Samsung, BAD FORM
I think this S8 will be my last Samsung device. Ever.
Click to expand...
Click to collapse
post8 said:
so did they find the problem?
Click to expand...
Click to collapse
They fixed it. But no info as to exactly what the problem was, just that "an internal component was replaced"
Sent from my SM-G950F using Tapatalk
How about the USB Debugging of your S8, after upgrade to Andorid 8.0, the USB Debugging may be disabled.

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