I have a problem with my s7 edge. Whenever i call someone an the screen goes off, i cant get it to turn on. The sensor doesnt work and button pressing doesnt bring anything. I get a black screen till the call is ended and than i can turn the screen with the power button or cerntral button on. Is this a known problem? Is there a solution? Restore doesnt make it better. BTW i am not rooted, stock on 6.0.1
check maybe the proximity sensor is covered with something or dirty
Sent from my SM-G935F using Tapatalk
The prpximity sensor is clean and i have no screen protector. It works the way it should when i put the phone near the ar, screen goes off, but sometimes when i move it away it doesnt turn on again, the power button doesnt work either. I hve to wait till the call is over than it works normally
i think a factory reset is in order!!! report back if fixed
sent from my VANTABLACK S7 edge duos!!!
I already tried factory reser, still this is random. I thing it has to do with greenify. I noticed even when I'm not calling, when the screen is off it doesnt turn on on the first attempt. I have to press thu buttons a couple of times to get it tu turn on. This is my first samsung phone and i'm already beginning to hate it. With my HTC phone i never had such problems. And the sensors work fine i run the sensor tests. It's surely a software problem
Related
Rom: Olyfr sbf upgraded to 4.1.5.7 from 4.1.2.6 via OTA
Not rooted
I have not yet modified the power button.
'Cause I set up the fingerprint unlock,Im used to swiping my finger after press the power button.
after pending or standing by a while(maybe),It vibrates once after my unlocking through scanning fingerprint.But!!!! The screen is still black!!!
Meanwhile,touching the four buttons on the bottom,it still vibrates!
And waiting for seconds,Screen on~~~~~
Symptoms sound a lot like my Bell Vibrant before it died after the Froyo upgrade.
Have you tried resetting your phone yet?...
Okay,I have flash it to 4.157sbf,and temporarily nothing goes wrong
I have the same symptoms. Sometimes when I push the power button it takes 3-5 seconds or more for the screen to light up. I did a power off and on and it works better. Not sure what is causing this but it is annoying.
I've had this on.both my atrixes and it seems to.resolve itself as the phone gets older
Sent From My Gibgerblurred Phone
I have had the same issue on mine. It occurs intermittently. Not always, but sometimes. And when the screen is turned off, I push the power button and nothing happens for about 3-5 seconds. Sometimes longer.
I do also have the fingerprint security feature on, though I am not sure if that that has something to do with it. However there is another problem with the fingerprint security.
Sometimes I want to check the time so I just turn on my screen and quickly turn it back off. But the screen turns right back on cuz it recognized my click as a fingerprint. However since it is too short to be recognized, it just turns my screen back on and says to try again. I try to turn the screen off again and the same thing. This also happens on occasions.
They need to make the power button better so that ways it does not recognize a screen turn off as a fingerprint swipe.
I have had similar problems. Rebooting has usually fixed them, at least for a while
I am sooooooo tired of this.
When I had 2.2 I had no issue, but, ever since I upgraded to Gingerbread (2.3) the screen will just turn on out of no where while I am on the phone and a lot of times my cheek will turn off the call or sometimes mute the call. It is so darn annoying.
Is there anything that can be done to fix this issue? I am sure I can't be alone with this.
Odin back to 2.2 and confirm that it is software and not your sensor that has gone bad.
Sent from my SPH-D700 using xda premium
My wife and I have the same phones and she compains of this too. I never have an issue with this on my phone. But, she can use my phone and have this problem. She also said she never had this problem on froyo, only after the gingerbread update.
I've tried installing several proximity sensor apps that are supposed to lock the phone when you put the phone to your ear. But not had the luck witht them that I was hoping for. The phone will lock, but the dialer stays on top of the lock screen. You are only taken to the lock screen after you hang up and the dialer goes away. Please let me know if someone has a solution like this that works!
I think the difference is how she holds the phone to here head. I've noticed her ear doesnt complete cover the proximity sensor all the way. She also likes to hold the entire phone screen tight to her cheek. I've tried to encourage her to hold the phone a little different, but she would rather that it just work for her. She also wants me to restore her phone back to froyo. I hate the idea of that.
Sent from my SPH-D700 using XDA App
also make sure your screen is clean. perticaly around sensor. had a problem with screen not turning off when on phone once and as soon as cleaned screen problem went away.
Just press the power button when your on a call so ths seen won't turn on
Sent from my SPH-D710 using xda premium
Yes, that's a good suggestion, but that wont always keep the screen off. I agree that it *should*.
To test, I call my voicemail.
Putting my finger over the proximity sensor will cause the screen to turn off. Now, lightly pressing the camera button to its half way point caused the screen to turn on. Pressing the volume buttons also turns the screen on. So, overly gripping the phone will turn on the screen.
Next test, turn off the screen with the power button. First call to VM, turn off screen with power button, screen stays off while I try to press volume button, but turns on with half press of camera button.
Seconds call, turn off screen with power button, screen turns on when pressing volume or camera button.
I continued making a few more test calls with these same mixed results. Finger over the proximity sensor always turns the screen off if it was on previously. I just can't get the screen to stay off during a call for my wife. I've tried to convince her she just needs to use a BT headset or wired one for long phone calls. She doesnt care for the solution. LOL.
Thanks,
Smoke.007
Sent from my SPH-D700 using Tapatalk
I should also mention I'm on CleanGB 1.1.2 EL30 modem. This problem happened for her when she was on Sprint's stock GB rom too.
Thanks,
Smoke.007
Sent from my SPH-D700 using Tapatalk
I find that the proximity sensor doesn't work well through hair. if i get a little hair in front of the sensor it would turn on and my cheek would hit end.
My proximity sensor stopped working on CM9, but works just fine on a TW rom (CleanGB). It's not a hardware issue that I assumed previously. Ditto autorotation...
Its not your phone or apps, its Gingerbread for the epic. It has done this since day one for me and others. It particularly happens when you get a text message while on a call. The only thing you can do is if you see it light up, just pull away from your face and then back to it and it will go back off.
I upgraded both our phones to Cyanogenmod 9 beta 1 and she hasn't complained about the proximity sensor problem yet. I think it's almost been 2 weeks. Otherwise, she was about to throw her phone out a window because she was so frustrated.
I've noticed the sensor is setup so there is some delay when turning the screen on and off. So, having the screen come off your face for a second or switching ears quickly, won't aways cause the screen to come back on. So far so good. Plus, I LOVE ICS. It's been a perfect daily driver!
Cheers,
Smoke.007
Sent from my SPH-D700 using XDA
When call is connected go to home screen then push power button
Hi
I have just bought a new LTE Google Nexus 4 and so far am very happy until yesterday when I made a call and the screen goes black in middle of call.
I am unable to power on or power off the phone.
Therefore today I have drained the battery.
Are there some special reset phone keys when I power the phone on, to reset everything and would this fix it ?
Thanks
The screen is supposed to turn off mid call if you are holding the phone to your face (proximity sensor,) I'm going to assume the issue is a bit more than that though. So to answer your question, go settings->backup/reset->reset to factory default, I may be a bit off on the verbiage but it should give you an idea what to look for.
dazdaz said:
Hi
I have just bought a new LTE Google Nexus 4 and so far am very happy until yesterday when I made a call and the screen goes black in middle of call.
I am unable to power on or power off the phone.
Therefore today I have drained the battery.
Are there some special reset phone keys when I power the phone on, to reset everything and would this fix it ?
Thanks
Click to expand...
Click to collapse
Make sure you havent got a screen protector covering the sensors
screen protector problem?? if not than reset ur phone
I am unable to access any menu's to reset the phone as the phone is permanently switched off.
It must be the screen protector covering the sensor. I will try when I get home.
I will write an update later on to confirm this. I can't be the only person to of got caught out, lol
dazdaz said:
I am unable to access any menu's to reset the phone as the phone is permanently switched off.
It must be the screen protector covering the sensor. I will try when I get home.
I will write an update later on to confirm this. I can't be the only person to of got caught out, lol
Click to expand...
Click to collapse
When it happened did you try holding down the power button for 10 seconds to force a reboot? I've had it lock up during a call and not allow me to do anything with out forcing a restart a couple of times since I've had my N4.
It was the screen protector had slid, and covered one of the sensors.
The force reboot trick may come in handy some day, thanks everyone !
I also had to cut my screen protector as it coveted the sensors.. As far as the phone was concerned as soon as a call came in and was answered the screen went off because it thought it was being held to my face which meant I couldn't cancel the call
Sent from my Nexus 4 using xda app-developers app
i read that the problem could be the screen protector so i removed it. still the same problem. as soon as i start a call, the display goes dark and cant be reactivated until the call has ended. i already reseted the phone. didnt help anything.
is the sensor dead?
Have you tried turning the screen on after you pick up?
of course i did but it doesnt work. or it just flashes randomly very fast after pressing the power button multiple times.
Do you have a screen protector on there? I had a Realook screen protector on there for a day and it kept happening. It covers the sensor so after you start the call, it goes dark immediately. Thought it was hardware problem until I remembered it was working fine before I put on a screen protector.
i removed the screen protector, as i said in my first post.
That's a common problem, its due to a bug in the proximity sensor.
Try keeping it away from your face for a few seconds and than pressing the power button to turn it on, if that doesn't work, than there is no real fix that I am aware of.
Sinfamy said:
That's a common problem, its due to a bug in the proximity sensor.
Try keeping it away from your face for a few seconds and than pressing the power button to turn it on, if that doesn't work, than there is no real fix that I am aware of.
Click to expand...
Click to collapse
well the thing is, i never put it near my face. i always hold it in my hand and dial/call.
It could also be a faulty proximity sensor. You can get apps the check the prox. sensor. See if they're picking it up correctly.
If it seems like it's not working, you could send it in for repair.
when you start a call the display is on and will turn off when you cover the top left, I enabled power button to hang up and it didn't come on when i moved it from my ear on a long call till I pressed the power button lol,
I will have to try with swipe to wake or another way to turn display on,
you rooted?
When i make a call, and place the phone on my ear, the screen will go black (turned off), but when i take it away from the ears, thr screen stays off. I had to press a button like power or volume to turn on the screen.
This wasn't a problem when i first got the phone (3 months ago).
Only recently i got the problem.
Phone is stock, not rooted and still on 4.4.4
I searched the settings, but couldn't find any.
I tried *#0*# to being up the hardware test, went to sensors, waved on the sensors, and i got green screen and the phone vibrated, so i assume the hardware is working fine.
I'm guessing this got to do with software?
Please help
Anyone?
Hey...so in the test where you cover the prox sensor and it turns green and vibrates, does it stop when you lift your finger and then able to repeat that?
If so the sensor should be fine, try a restart. Pull battery out or hold power button > restart phone. If you haven't already.
When i moved my hand over the sensor, it turned green and kept vibrating. Only way to stop it was to press back on the capacitive button.
I have restarted, took battery off etc. No luck.
Any other suggestions?
rockuman_ex said:
When i moved my hand over the sensor, it turned green and kept vibrating. Only way to stop it was to press back on the capacitive button.
I have restarted, took battery off etc. No luck.
Any other suggestions?
Click to expand...
Click to collapse
R u using any screen guard? If yes first try to clean that area or make sure it's not covering sensor.
jdomadia said:
R u using any screen guard? If yes first try to clean that area or make sure it's not covering sensor.
Click to expand...
Click to collapse
I did, and I thought that too, so I remove the screen guard, and still the same.
I've cleaned the surface etc... :crying: