Help Please! Phone not recognized when plugged in to computer - X Play Q&A, Help & Troubleshooting

Hi guys. I tried to transfer my files to the computer but when I connect my phone recognizes for a moment and then just stays charged. Try mounted via Recovery partition but does not recognize it. I put the phone in Bootloader mode and the display says I'm connected via USB but when trying to run the cmd command window tells me that no connected phone. Please help. I CM 13

did u first install moto usb drivers?

Did you try to change the USB settings? i.e. touch and drag the notification bar down and select "Transfer files (MTP)"?

kos25k said:
did u first install moto usb drivers?
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Click to collapse
If I have installed the drivers but still does not work

Sirob said:
Did you try to change the USB settings? i.e. touch and drag the notification bar down and select "Transfer files (MTP)"?
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Click to collapse
The problem is that any notification does not appear. I tried another USB cable with another pc and I have not been lucky.

lestersaenz said:
The problem is that any notification does not appear. I tried another USB cable with another pc and I have not been lucky.
Click to expand...
Click to collapse
Then you must check your mobile usb jeck might be their is Fault in it, you need to visit Service center or to local care ( service centre charge 1200Rs ) to change it.
I Faced Same Problem Earlier .

Related

USB device Not Recognized

Whenever i plug in my i9000, it just pop up an error msg ÜSB Device not recognized. I'm trying to get Kies to recognize my i9000
I tried following this but it doesnt work at all.
it worked for me on kies, but i didn;t like it anyways
What i did was go to settings --> about phone --> usb settings
and try the other options (i'm using media player option, not sure why mass storage doesn't work)
Did you try to change the usb ports on your pc (stick the cable into different usb ports)?
Sent from my HTC Desire using Tapatalk
OrbNRG said:
it worked for me on kies, but i didn;t like it anyways
What i did was go to settings --> about phone --> usb settings
and try the other options (i'm using media player option, not sure why mass storage doesn't work)
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Click to collapse
yeah only the media player option was available to me as well.
Mikulec said:
Did you try to change the usb ports on your pc (stick the cable into different usb ports)?
Sent from my HTC Desire using Tapatalk
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Click to collapse
changing the usb port does help, however when i unplug it and restart my com, it does not recognize it anymore
What OS are u running?
Could also have something to do with the number of irq's on your motherboard.
PC's older then aprox. 3/4 years have less irq's and can have trouble with much external devices
keevy17 said:
Whenever i plug in my i9000, it just pop up an error msg ÜSB Device not recognized. I'm trying to get Kies to recognize my i9000
I tried following this but it doesnt work at all.
Click to expand...
Click to collapse
Have a look at this site from HardwareZone.com.
It's heavily populated but you only need to read the last five or so pages.
Beards said:
Have a look at this site from HardwareZone.com.
It's heavily populated but you only need to read the last five or so pages.
Click to expand...
Click to collapse
yeah i am looking at that thread too, however thanks for the link here, good for documentation as well, appreciated
keevy17, u have the phone already? If yes, you could help us resolve our questions in last pages of this thread:http://forum.xda-developers.com/showthread.php?t=694835&page=9
Q: Are there any notifications (on screen, backlight of buttons, ...) about missed calls, new mails, sms? Is there any notification when u charge the battery and the battery is fully charged?
Thanks in advance.
The default USB connection is to activate Samsung Kies. You'll have to go to settings->About Phone->USB Settings to change. If it doesn't work after changing, soft reset the phone and try again.
Caused me a bit of head scratching until I went through the options.
Now am having same problem, can'r see mass storage in my computer.
I think I read you need to enable USB Debugging then it will work. for both of you I believe.
With USB debug i can only use adb, nothing works. If i disable debug i can copy files via MTP protocol but mass storage doesn't work.
Edit.
Found the problem, it doesn't mount it self like Desire/N1 i had mount it my self. All working.
hassan said:
With USB debug i can only use adb, nothing works. If i disable debug i can copy files via MTP protocol but mass storage doesn't work.
Edit.
Found the problem, it doesn't mount it self like Desire/N1 i had mount it my self. All working.
Click to expand...
Click to collapse
hassan,
I've not yet had a chance to use the phone yet. Can you tell me how you mount the USB in order to use it with a PC?
Beards said:
hassan,
I've not yet had a chance to use the phone yet. Can you tell me how you mount the USB in order to use it with a PC?
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It was bit tricky to start with as i thought my phone is broke. First go to setting > About > USB Settings > and select Ask on connection. Plug the cable in to the and from drop down notification bar and hit USB connected then you get the option to mount the mass storage.
hassan said:
It was bit tricky to start with as i thought my phone is broke. First go to setting > About > USB Settings > and select Ask on connection. Plug the cable in to the and from drop down notification bar and hit USB connected then you get the option to mount the mass storage.
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Click to collapse
Thanks hassan, I'll try it later.
If you want kies to work with the phone, dont kill MTP.. But kies is acting weird, soemtimes it doesnt see the phone, but after unplug and replug it works again.. I've given up on kies actually, over 100MB to download and worst than some beta software i've used.
also, i cannot get samsung apps to work on kies, it just error or timeout.. you guys hv any luck?
I haven't tried kies yet, i'll try when i get home from work.
Anybody know how to mount on a Mac? I tried changing the USB settings to Mount/Media, no luck. Any help would be appreciated.

USB problems..help

I used to connect my mobile to my laptop using usb but now a days when I connect it only the phone enters the charging mode ..the usb mode connection has disappeared..
I used to connect my phone to myphoneexplorer software using debugging mode..
Please help.
Sent from my GT-I5801 using XDA App
neo1691 said:
I used to connect my mobile to my laptop using usb but now a days when I connect it only the phone enters the charging mode ..the usb mode connection has disappeared..
I used to connect my phone to myphoneexplorer software using debugging mode..
Please help.
Sent from my GT-I5801 using XDA App
Click to expand...
Click to collapse
Hi happened to me too.
Type *#7284#, so you'll enter PhoneUtil and be sure both the "UART" and the "USB" are set on PDA!
zenza86 said:
Hi happened to me too.
Type *#7284#, so you'll enter PhoneUtil and be sure both the "UART" and the "USB" are set on PDA!
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Click to collapse
Thanks a lot.. worked..!!!
neo1691 said:
Thanks a lot.. worked..!!!
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you're welcome...
Help!
I rooted my Galaxy 3 and since then i can only connect and transfer data between my phone and my computer by allowing USB debug mode. It used to work without a driver installed on my pc (only data transfer mode like with a pendrive), but now my laptop (which doesn't have Kies on it) doesn't recognize it. I tried it with my TV and it said "unsupported USB device". It used to work as a pendrive but now nothing recognizes it:---( Please help:-C
zenza86 said:
Hi happened to me too.
Type *#7284#, so you'll enter PhoneUtil and be sure both the "UART" and the "USB" are set on PDA!
Click to expand...
Click to collapse
Thank you very much!!!
I had this problem today and the first thing I did is what you said... and it worked!
TKS
Linkakos said:
I rooted my Galaxy 3 and since then i can only connect and transfer data between my phone and my computer by allowing USB debug mode. It used to work without a driver installed on my pc (only data transfer mode like with a pendrive), but now my laptop (which doesn't have Kies on it) doesn't recognize it. I tried it with my TV and it said "unsupported USB device". It used to work as a pendrive but now nothing recognizes it:---( Please help:-C
Click to expand...
Click to collapse
Well, you've tried what they said above? About the code and be sure of the UART and USB mode are enabled in PDA? Let us know if you tried.
ya i tried it... worked well!!
USB
Hi to all!
I have a similar problem pls help. I haven't had this before. When I connect to the computer (USB) the phone screen is just blinking with a message INITIALIZATION, and can't connect. Not even in developer mode. And I also tried this *#7284#. Still the same not working. I'll appreciate your help.
Oldfrog said:
Hi to all!
I have a similar problem pls help. I haven't had this before. When I connect to the computer (USB) the phone screen is just blinking with a message INITIALIZATION, and can't connect. Not even in developer mode. And I also tried this *#7284#. Still the same not working. I'll appreciate your help.
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Click to collapse
do u MOUNT your sd card from the notifications bar after connecting your usb???
Neo
Hi! There is no notification bar on the phone screen, because it's blinking. Or you mean this notification should be on the computer?
Thank you in advance!
Oldfrog said:
Hi! There is no notification bar on the phone screen, because it's blinking. Or you mean this notification should be on the computer?
Thank you in advance!
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Click to collapse
Do you mean that the usb initialisation is on when you connect the usb to the computer...
What mode is the usb on?
Eg samsung kies, mass storage etc?
Sent from my GT-I5801 using XDA App
Sorry but there was no notification bar on the phone. Or you mean I should do something on the pc? Now I can connect, but I had to format my sd card. Thank you for your replay!
Oldfrog said:
Sorry but there was no notification bar on the phone. Or you mean I should do something on the pc? Now I can connect, but I had to format my sd card. Thank you for your replay!
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Click to collapse
What he is trying to say, is wich is the default action when you connect the USB.
Example: every time that you connect the USB the phone gets into Kies mode, or Mass Storage.
My G3 is configured to ask what to do...
welty said:
What he is trying to say, is wich is the default action when you connect the USB.
Example: every time that you connect the USB the phone gets into Kies mode, or Mass Storage.
My G3 is configured to ask what to do...
Click to expand...
Click to collapse
U should find it in settings> about phone> usb settings
Sent from my GT-I5801 using XDA App

[Q] usb connect

when i connect my phone to the computer trhoug usb i cant choose between actions and my computer says that there is no storage present the only thing i can do to connet with the computer is to give is a reboot.
does anyone know a sollution??
guuso50 said:
when i connect my phone to the computer trhoug usb i cant choose between actions and my computer says that there is no storage present the only thing i can do to connet with the computer is to give is a reboot.
does anyone know a sollution??
Click to expand...
Click to collapse
if you don't give more info is impossible to answer.. what rom do you use? your sd is working? how is parted? what's your os? adb works? ecc..
the rom i use is hcdr
my sd is working
is is parted with a ext 3
my os is windows vista
i don't use adb so i don't know of it works
do you need more information?
guuso50 said:
the rom i use is hcdr
my sd is working
is is parted with a ext 3
my os is windows vista
i don't use adb so i don't know of it works
do you need more information?
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Click to collapse
did you installed the tattoo's drivers? have you tried the usb connection software (must be set to usb storage)?
yes i did al of those things but it doesn't work i even did reinstal the drivers and htc sync
Check following path to set if you have already selected some thing by default
uncheck it.
Menu > Settings > Connect to PC > Select Ask me option
Then go to launcher and selected USB to PC
If it says Disk drive then select HTC Sync and Select Ask me option and click Done
when it prompts to choose quickly select disk drive and click OK (you have to be fast here other wise phone would go to htcsync)
If it goes to htc sync cancel and try to change again to sdcard/usbstorage and see if it prompts. or change again to htcsync and try again
I had bad experience with earlier donut builds where it is not easy to connect to PC
If you have already done this and not working then you could access sdcard via recovery
the last tip doesn't work for me neither???
does anyone knows a other solution so i can update my tattoo with htc sync?
guuso50 said:
the last tip doesn't work for me neither???
does anyone knows a other solution so i can update my tattoo with htc sync?
Click to expand...
Click to collapse
Can you explain a bit more on what you did and what happened.
That would help people to understand what is happening.
By the way i have update my previous post with exact menu ( i had to go back to 1.6 rom for a while).
Can you also change you usb cable and see if it helps (if you can borrow from some one)
All the best
when i connect my phone i don't get the message from where to select diskdrive or htc sync i only get that message when i reboot my phone while it is conneced throug usb
usb problem
guuso50 said:
when i connect my phone i don't get the message from where to select diskdrive or htc sync i only get that message when i reboot my phone while it is conneced throug usb
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Click to collapse
I have possible answer
if u have adw launcher / launcher pro create custom shortcut activity> setting> SD card on homescreen connect usb click shortcut enable usb mass storage
ur phone attached on pc if not tell me what happened
As rallapag (almost?!) said, i used to connect it to PC, then enter the app drawer and find that app with a logo showing a light blue screen, maybe called USB to PC. Enter it and select HTC sync.

Someone please help me be able to transfer files to my phone from my PC!

It used to work, doesn't anymore.
USB debugging is enabled. Camera is connected as a media device. Using the original OEM cable. Drivers are updated....
so wtf? It just says "copying" when I try it on my PC, and on my laptop it immediately says "transfer stopped, device not connected or not responding"
I really need some help on this one, if anyone is up to it, thanks in advance!
Damani311 said:
It used to work, doesn't anymore.
USB debugging is enabled. Camera is connected as a media device. Using the original OEM cable. Drivers are updated....
so wtf? It just says "copying" when I try it on my PC, and on my laptop it immediately says "transfer stopped, device not connected or not responding"
I really need some help on this one, if anyone is up to it, thanks in advance!
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Click to collapse
almost a month and no replies, can someone please help me?
Damani311 said:
almost a month and no replies, can someone please help me?
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Click to collapse
I've had this issue before, but don't remember how I solved it, so be patient with my response.
1) Try deleting your devices drivers from device manager. Restart your computer and plug in your phone and try again after they automatically download.
2) Try a different USB port, if its a desktop, use one in the back of the computer.
3) When transferring, make sure your device is unlocked.
4) Try different USB cables.
Hope one of these tips works out for you.
ABnexus said:
I've had this issue before, but don't remember how I solved it, so be patient with my response.
1) Try deleting your devices drivers from device manager. Restart your computer and plug in your phone and try again after they automatically download.
2) Try a different USB port, if its a desktop, use one in the back of the computer.
3) When transferring, make sure your device is unlocked.
4) Try different USB cables.
Hope one of these tips works out for you.
Click to expand...
Click to collapse
what do you mean device unlocked?
it's doing it on multiple computers so it's not the port. Also using two different USB cables...both supposedly OEM (one says samsung, the other has the little black USB symbol on it)
also now tried it with a third white OEM cable...it reinstalled the drivers and gave me the "what do you want to do with this device" prompt, but still does the same thing....
still not working, help please....
Damani311 said:
what do you mean device unlocked?
it's doing it on multiple computers so it's not the port. Also using two different USB cables...both supposedly OEM (one says samsung, the other has the little black USB symbol on it)
also now tried it with a third white OEM cable...it reinstalled the drivers and gave me the "what do you want to do with this device" prompt, but still does the same thing....
Click to expand...
Click to collapse
i get this problem with my 4 four oem cable lolll on my sgh-i317m(note2) because my usb port on my phone was broken after i change this piece my phone get working fine i don't know if your phone have this problem .......or try to clean your usb on your phone
mugensiz said:
i get this problem with my 4 four oem cable lolll on my sgh-i317m(note2) because my usb port on my phone was broken after i change this piece my phone get working fine i don't know if your phone have this problem .......or try to clean your usb on your phone
Click to expand...
Click to collapse
i have no problem uploading pictures from the phone
or deleted pictures from the phone
but when I try to delete music is says the disk is "write protected", on both the SD card and the internal phone storage
still looking for a solution, if anyone can help....
Can always get a card reader and take SD out of phone and put in reader slot connected to your PC. If all this is on your SD card and not the phone.
literally still do not have a solution to this, years later......anyone?
Tried different PCs?

Connect to PC not working

Hello,
I have VNS-L21 with stock Nougat and when I connect my phone to PC it only charging my Huawei. My PC doesn't see that something is connected to him. Do you got any ideas?
P.S. I tried to reinstall HiSuite, restore to default, installed google drivers and change USB settings in dialer :/
Connect the USB cable and check your phone. I get a notification to select file transfer or charge only. HiSuite won't connect until you select file transfer mode.
Wilbo2016 said:
Connect the USB cable and check your phone. I get a notification to select file transfer or charge only. HiSuite won't connect until you select file transfer mode.
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I did that 100 times. Could it be a software bug?
i have the same problem with that
I have some problem, computers not detect my phone but only charging, maybe hardware problem ?
same problem here

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