Unable to connect with mobile network - Zenfone 2 Laser Q&A, Help & Troubleshooting

hello, here is my problem.
i bought a 2nd ZenFone 2 Laser (ZE500KG/Z00RD). My phone are able to connect to mobile network, but only on GSM network. I'm unable to connect to WCDMA network. I think it's caused by my sim card, or the network signal, but both of that it's okay. Every time i connect my phone to WCDMA network it's show pop up say that 'Can't connect to this network right now. Try again later.' and 'Managed Roaming (SUB 1). The IMEI are fine, it's matches with the IMEI on box. My phone now are rooted, bootloader unlocked.
I hope somebody can help me with it, because my phone now is like a expensive mp3 player without internet.

rdhx said:
I'm unable to connect to WCDMA network. I think it's caused by my sim card, or the network signal, but both of that it's okay. Every time i connect my phone to WCDMA network it's show pop up say that 'Can't connect to this network right now. Try again later.' and 'Managed Roaming (SUB 1). The IMEI are fine, it's matches with the IMEI on box.
Click to expand...
Click to collapse
Try updating your baseband. If that doesn't work, try flashing ZE500KL's marshmallow (v13.xx) baseband. Here's the link to my baseband collection http://forum.xda-developers.com/zenfone-2-laser/general/collection-modem-baseband-stock-t3395811
Post your results here.
Edit: You can use ZE500KL's twrp recovery http://forum.xda-developers.com/zen...twrp-3-0-2-0-unofficial-t3377991#post66833804
OR just flash the baseband (.bin file) using "fastboot flash modem <filename>"

sziraqui said:
Try updating your baseband. If that doesn't work, try flashing ZE500KL's marshmallow (v13.xx) baseband. Here's the link to my baseband collection http://forum.xda-developers.com/zenfone-2-laser/general/collection-modem-baseband-stock-t3395811
Post your results here.
Edit: You can use ZE500KL's twrp recovery http://forum.xda-developers.com/zen...twrp-3-0-2-0-unofficial-t3377991#post66833804
OR just flash the baseband (.bin file) using "fastboot flash modem <filename>"
Click to expand...
Click to collapse
This could help me if my device can't find any 4G network?

sziraqui said:
Try updating your baseband. If that doesn't work, try flashing ZE500KL's marshmallow (v13.xx) baseband. Here's the link to my baseband collection http://forum.xda-developers.com/zenfone-2-laser/general/collection-modem-baseband-stock-t3395811
Post your results here.
Edit: You can use ZE500KL's twrp recovery http://forum.xda-developers.com/zen...twrp-3-0-2-0-unofficial-t3377991#post66833804
OR just flash the baseband (.bin file) using "fastboot flash modem <filename>"
Click to expand...
Click to collapse
Thank you for your response. I tried it, but atill unable connect to wcdma/3g network. Even i tried flash other snapdragon 410 devices modem, but still no desired result.

Related

Mobile network not available

Hey, last night I managed to install cyanogenmod 7.1 on my GT-I9000M. The purpose of this was to root the phone, so that I could SIM unlock it. I ran the free unlocker app by helroz, and it didn't make any complaints, so assume it worked.
As you'd know, the GT-I9000M variant is from Canada, but I live in Australia (Bought it off a friend). I tried putting my SIM card into it, and it does tell me my carrier (Telstra), but the reception bars remain greyed out, with a little x up the top.
When I try make voice calls, it says "Mobile network not available".
Does this mean the phone is still SIM locked, or could I be doing something else wrong? Is there a way to check if it's still SIM locked?
I have taken a few screenshots that may help:
dl.dropbox.com/u/203420/sscreenshot1.png
dl.dropbox.com/u/203420/sscreenshot2.png
dl.dropbox.com/u/203420/sscreenshot3.png
Regards,
Dan
You need to flash KG3 modem.
Here's the link to the post by [Ramad] with modem for i9000m.
lpfthings said:
Hey, last night I managed to install cyanogenmod 7.1 on my GT-I9000M. The purpose of this was to root the phone, so that I could SIM unlock it. I ran the free unlocker app by helroz, and it didn't make any complaints, so assume it worked.
As you'd know, the GT-I9000M variant is from Canada, but I live in Australia (Bought it off a friend). I tried putting my SIM card into it, and it does tell me my carrier (Telstra), but the reception bars remain greyed out, with a little x up the top.
When I try make voice calls, it says "Mobile network not available".
Does this mean the phone is still SIM locked, or could I be doing something else wrong? Is there a way to check if it's still SIM locked?
Regards,
Dan
Click to expand...
Click to collapse
Hi, thanks for the reply
I'm trying to do that now, through Odin. I put the .tar.md5 file into Phone, and went to flash it, but it failed. It seems odd that the file has 2 extensions, is there something i need to do to it first? (Most modem files I've seen have been .bin files?)
EDIT: Nevermind, managed to get it to flash. However, now the phone won't pick up my carrier at all, and baseband version is Unknown?
Regards,
Dan
Maybe try to flash it in recovery mode?
Here's one for CWM.
View attachment Modem_KG3.zip
*ignore this post*
Bell i9000m by default is 850 or 1900mhz , try to change it to 900 or 1800.
Dial *#2263# and in GSM menu choose either of em.
Dialing *#2263# doesn't seem to do anything
I've installed the new modem you linked me, it still says "Telstra", however still no reception apparently (I know I do get reception in this room, and the baseband version seems to be the same)
Regards,
Dan
Same thing happened to me I had used the wrong version of cwm to install the rom. All I did is reinstall with the cwm that the rom had installed itself and everything worked fine .
Sent from my GT-I9000 using XDA Premium App
I just tried reinstalling cyanogenmod from it's own CWM, but still have the same issue.
Just looking at the phone now, it seems the signal strength is always on -111dBm and 1asu, doesn't change.
Regards,
Dan
lpfthings said:
I just tried reinstalling cyanogenmod from it's own CWM, but still have the same issue.
Just looking at the phone now, it seems the signal strength is always on -111dBm and 1asu, doesn't change.
Regards,
Dan
Click to expand...
Click to collapse
Sorry the sane fix didnt work for you .I moved to darkysrom myself because of so many missing features in cyanogennod like the tv out feature.
Sent from my GT-I9000 using XDA Premium App
Yea, I'm wondering whether the radio hardware itself might be broken. It always shows no service with this SIM, no matter which modem version I use, which firmware etc. Signal strength always shows -111dBm 1asu and that's about it.
Flash a GB firmware with pit and repartition, I think that you need to do that when flashing back from CM firmwares, then see if the device functions properly.
Check if the IMEI-number is not changed, if it's not changed and the device still can't detect the SIM-card then try executing on Terminal Manager (from Market) or using ADB (su and busybox must be installed on your device):
su
busybox chown 1001:1001 /efs/nv_data.bin
reboot
Click to expand...
Click to collapse
Click to expand...
Click to collapse
If the device detects the SIM-card but the device gets no reception then flash a modem that supports a different band, UGKG3 for I9000M supports 850MHz and the modems for I9000 supports 900MHz out of the box.
The idea is to try to narrow the problem down to 1 point, you need to know which modem you need and you also need to know that your device is not defect, doing that using CM is not the proper way, use stock firmware to avoid possible bugs in CM, and you don't need to flash to Froyo in order to flash CM, you can do it from GB by flashing a Kernel with CWM support and you are good to go.
Good luck
Hi, thanks for the detailed reply.
I've just flashed back to the stock GB 2.3.3 firmware, however I'm having trouble figuring out how to install su?
With the stock firmware, it doesn't even tell me my carrier anymore, and just says "No service".
Regards,
Dan

[Q] No mobile data after flashing Wicked v.9.1 to stock slot

Recently flashed Wicked v. 9.1 onto the stock slot using safestrap recovery, so far the rom has been working fine, and I've set up the apn. When looking at device info it shows I am connected to AT&T and LTE, but my mobile network state is disconnected. Any solutions for this?
DVezor said:
Recently flashed Wicked v. 9.1 onto the stock slot using safestrap recovery, so far the rom has been working fine, and I've set up the apn. When looking at device info it shows I am connected to AT&T and LTE, but my mobile network state is disconnected. Any solutions for this?
Click to expand...
Click to collapse
Check to see if you still have the same modem as you started with.... I flashed a rom, I had connection but would cut out now and again... ended up relashing the same modem that was on the phone before... (modem did not change) now I have data and solid connection for phone calls.
Gage_Hero said:
Check to see if you still have the same modem as you started with.... I flashed a rom, I had connection but would cut out now and again... ended up relashing the same modem that was on the phone before... (modem did not change) now I have data and solid connection for phone calls.
Click to expand...
Click to collapse
Not sure which modem I had before however I flashed from mk2 and just flashed the new modem and still no change
DVezor said:
Not sure which modem I had before however I flashed from mk2 and just flashed the new modem and still no change
Click to expand...
Click to collapse
You sure mobile data is checked on in the settings? And did you flash the MK2 modules?
Google the kind of phone you have and ATT is your provider I take it? Include which version of android also so something like..... i337 modem att android 4.3 of course swtich the proper name and provider that you have. You don't want to be flashing the wrong modem you could end up with a paper weight....

[Q] i9505 LTE modem flash issue

Hi all,
I've had my phone locked on Tele2 (CRO) network which I needed to unlock to be able to use T-mobile SIM. I've used Odin 3.04 and followed the instructions to update modem to I9505XXUFNB9. I've managed to unlock the network this way and use my new SIM but the connection (both phone and mobile data) kept switching on and off constantly.
After that I've tried another firmware, namely I9505XXUFNDG for T-mobile but the problem now is that mobile is almost always off with no possiblity to connect and WiFi is blocked completely (security notification "Your device's security has blocked an action").
Basebands registered properly after every flash.
Phone is not rooted and me not being a power user would just love it to work as it was intended to
Followed the guide, all firmwares downloaded from here
Appreciate any help.
Might be onto something. After reading through this post seems I need to apply WiFi fix but I cannot tell which one to use for my phone (I9505XXUFNDG) as it's not posted. Kernel version 3.4.0-481100.
I've tried I9505_WiFi_FIX_MDM.tar and I9505_WiFi_FIX_MDF.tar but they just messed up the phone completely.
Thx a lot.
impaelas said:
Might be onto something. After reading through this post seems I need to apply WiFi fix but I cannot tell which one to use for my phone (I9505XXUFNDG) as it's not posted. Kernel version 3.4.0-481100.
I've tried I9505_WiFi_FIX_MDM.tar and I9505_WiFi_FIX_MDF.tar but they just messed up the phone completely.
Thx a lot.
Click to expand...
Click to collapse
Hi ,
you should flash the fix for the modem you have installed , try following:
Flash another modem from the list there
Now flash the modem wifi fix for that modem
If still in trouble re flash stock and start all over again.....
MAX 404 said:
Hi ,
you should flash the fix for the modem you have installed , try following:
Flash another modem from the list there
Now flash the modem wifi fix for that modem
If still in trouble re flash stock and start all over again.....
Click to expand...
Click to collapse
Thx, did just that and now it works properly.
Much obliged.
a problem started to show recently; when i select LTE/WCDMA/GSM for auto connect network mode when the mode switches due to signal availability it doesn't get reconnected. i.e. while under LTE it works fine but if i move and get out of reach it should automatically switch to slower network which it doesn't. this works fine if i select WCDMA/GSM then the switches are fine but LTE is not available under this.
one more thing i noticed since i'+ve flashed the phone is that the upper part of the phone gets very very hot (a lot more than before). since the flash i've also had to replace a microSD card which died within weeks (not necessarily connected but worth noting).
any suggestions welcome.
Android: 4.4.2
Baseband: I9505XXUFNB9
Kernel: 3.4.0-481100

i9505 no signal connection or 3g/ 4g """"""SOLUTION FOUND TO ALL USERS!!!!!""""""

i9505 no signal connection or 3g/ 4g """"""SOLUTION FOUND TO ALL USERS!!!!!""""""
SOLUTION:
THIS IS FOR ALL WITH NO CONNECTION OR CONNECTION ISSUES, DUE TO UNLOCK OR NOT
before you begin, if your phone is not factory unlocked, you will lose your aftermarket unlock
donwload the rar file
extract content, install all
on the phone:
Type *#9090# Select option 2 (DM/DUN over HSIC)
and
Type *#7284# it will open a new menu or If *#7284# does nothing type
*#0808#
. In this new menu:
- Set USB to AP
- Set USB settings to DM+Modem+ADB
login to server for free... user : test pass: 123unlock
click advanced, read nvm to do backup, now select write, search for i9505 repair file, and proceed
after 3 min phone will reboot, you will not have network connection!
INSTALL your firmware from sammobile, let it finish... let the phone power on, and when reboot is complete, power off, enter recovery mode and format your phone to factory specs (down volume+home button+power on)
your done, enjoy!
https://mega.co.nz/#!PkY0TT7J!7IlNM8WQ6NJ0q-R8joT8hYTivll070-LHLq94wPoSWE
Your digging around has misled you. The GT-I9505 has 2100MHz support for 3g, as noted here, here, and here. It also has 2100MHz support for LTE. So something else is causing your issue. Are you certain your phone isn't in fact getting an LTE signal instead of 3G?
monteiro-ribas said:
So in my country all service providers work with 3g at 2100 frequency, why does my s4 doesn't connect to 3g?
Well... sadly after digging around i found out that the phone doesn't support 2100 frequency.
It's the official firmware for this country, was bought in this country but only gets 2g and 4g
any way to solve this mess? most of the data signal comes from 3g signal, if i'm inside of a building i only have gsm data :crying:
Click to expand...
Click to collapse
Dial *#1234# and tell me what appears
so.... I9505XXUGNJ8/
csc I9505YXXGNK1
i flashed a new firware from sammobile
so... as i search for 3g, only show vodafone, not the network that i need, the phone is locked to NOS. Also should show MEO 3g, and doesn't.
Strephon Alkhalikoi impossible to make that mistake, inside any building with another s4 i get 3g fine
Inside the buildings there is no 4g cover, i really need the 3g
Based upon the information you've provided, you're on the Baltic Black Edition firmware (CSC SEB). The firmware here though doesn't appear to be the problem. The problem is that you need to clear up some confusion here. You're saying you can't get LTE, are using unbranded firmware, yet your phone is locked to a carrier.
In an attempt to clear up things, please provide us with the missing information below, and confirm any already provided information is correct.
1. Model Number
Answer: GT-I9505, based upon the title of the thread.
2. Android Version, found by going to Settings > More > About device.
Answer: 4.4.2, based upon the firmware information.
3. Firmware Version (AP, CP, CSC), found by dialing *#1234# in the dialer or by installing and running Phone Info from the Play Store.
Answer: AP and CP I9505XXUGNJ8, CSC I9505YXXGNK1, which using the sammobile.com firmware checker links to the Baltic Black Edition firmware.
4. Service Provider
5. Country
6. Is the phone rooted? (Yes/No)
7. Is a custom ROM installed? (Yes/No, and the name of the ROM)
Answer: No, if you're able to pull up the firmware version via *#1234#.
You seem extremely knowledgable on this subject, would you mind if i picked your brain ???? Ive been having a similar problem:
http://forum.xda-developers.com/showthread.php?p=57996223
I think all the info you requested is there, hope a fresh pair of eyes will come up with something.
Update: currently on lollipop 5.0 cm_12_20150111_optimized_jflte with no improvement
Thx for any help
Sent from my GT-I9505 using XDA Free mobile app
facts:
1- phone has network lock
2- i have lte and gsm data
3- i can´t get 3g data, calls or messages because the phone doesn't find 3g network (only vodafone but not Meo or Nos)
4- i flashed all available firmware for this country
by using *#1234#
AP: I9505XXUGNJ8
cp: I9505XXUGNJ8
csc I9505YXXGNK
1. Model Number
Answer: GT-I9505, based upon the title of the thread.
2. Android Version, found by going to Settings > More > About device.
Answer: 4.4.2, based upon the firmware information.
3. Firmware Version (AP, CP, CSC), found by dialing *#1234# in the dialer or by installing and running Phone Info from the Play Store.
Answer: AP and CP I9505XXUGNJ8, CSC I9505YXXGNK1, which using the sammobile.com firmware checker links to the Baltic Black Edition firmware.
4. Service Provider
NOS
5. Country
Portugal
6. Is the phone rooted? (Yes/No)
No
7. Is a custom ROM installed? (Yes/No, and the name of the ROM)
No
monteiro-ribas said:
facts:...........
Click to expand...
Click to collapse
NOS (formerly PT Multimedia, ZON Multimedia and ZON Optimus). You will have to flash the latest firmware for your locked device. Download, unzip and flash this firmware via ODIN: HERE.
thanks but as i said before, i've tried many stock firmware, including that... that was te first one because i also thought that was something related to simlock
i will send the phone to warranty, or try at least
@Joku1981: If I didn't have to work today I would have told him the same thing.
@monteiro-ribas: If you intend on having the phone swapped out, you might want to flash the correct firmware that Joku1981 provided the link to before sending the phone in. I do hope you let us know if you get your issue resolved and whether it actually was the phone or, alternatively, the service.
pzyfocker said:
You seem extremely knowledgable on this subject, would you mind if i picked your brain ???? Ive been having a similar problem:
http://forum.xda-developers.com/showthread.php?p=57996223
Click to expand...
Click to collapse
@pzyfocker: Post your information in this thread, rather than the Modem thread. It will be easier to follow.
Please post the following information:
1. Model number
2. Android Version, found by going to Settings > More > About device.
3. Firmware Version (AP, CP, CSC), found by dialing *#1234# in the dialer or by installing Phone Info from the Play Store and running it.
4. Service Provider
5. Country
6. Is the phone rooted? (Yes/No)
7. Is a custom ROM installed? (Yes/No, and the name of the ROM)
Can do
1. Model number: Samsung Galaxy S4 GT-I9505 lte
2. Android Version, found by going to Settings > More > About device: At this exact moment flashing google-play-edition-rom-samsung-galaxy-s4-i9500-i9505-i9505g-i9506-android-5-0-1-lollipop
3. Firmware Version (AP, CP, CSC), found by dialing *#1234# in the dialer or by installing Phone Info from the Play Store and running it: Just finished flashing I9505XXUGNG8_I9505YXXGNH2_BGL and the phone automounted multi csc to SEE
4. Service Provider: Telcel
5. Country: Mexico
6. Is the phone rooted? (Yes/No): YES
7. Is a custom ROM installed? (Yes/No, and the name of the ROM): google-play-edition-rom-samsung-galaxy-s4-i9500-i9505-i9505g-i9506-android-5-0-1-lollipop although stuck on boot LOL
My original post in modems:
Ok guys, my kingdom for a solution, please !!!
Here's the deal, I have a samsung galaxy S4 GT-I9505 bought in hong kong, worked flawlessly for over a year on Telcel Mexico network, took a trip overseas to France bought a sim put it in the phone, worked great !!!!, came home put in my original sim and since then my S4 has been unable to maintain a stable 3g connection, usually connects for a under a minute and reverts back to edge. I've tried many different things recommended on this and other forums:
1.- removing/replacing sim card
2.- removing/replacing battery for over 4 hrs
3.- tried different sim cards from different carriers with same result
4.- wipe and clean install with different firmwares
5.- installed cyanogenmod latest
6.- under network modes, tried selecting every combination of lte, 3g, 2g, automatic network registration and selecting my preferred network.
7.- tried flashing over 30 different modems
8.- flashed latest firmware from sammobile specific to my phone (I9505ZHUFNL1_I9505ZZHFNL1_TGY)
9.- took it to a "technician" and he managed to return my phone in the exact same condition with the exception that now the wifi didnt work (i managed to fix this on my own)
10.- installed advanced signal status from play store which gave acces to other goodies such as selecting radio band between automatic, europe and usa, tried everyone of them with no solution.
Tried to be as thorough as possible, hope someone out there has a solution. I thank you all for your time and experience. Happy Holidays !!!!! I hope I am posting in the correct area, i searched and found this is the place where my problem seems to be discussed
P.D. Since im flashing GPE right now the screenshots no longer reflect what im on but I do have a nandroid back up of this rom and I am about to restore it.
Hope I was thorough, thanks for any help
solution found, see OP 1
monteiro-ribas said:
solution found, see OP 1
Click to expand...
Click to collapse
Hi mate,
Thanks for sharing , where did you find this information , i would like to read more about it.
MAX 404 said:
Hi mate,
Thanks for sharing , where did you find this information , i would like to read more about it.
Click to expand...
Click to collapse
i strugled 5 days with my phone, i did know that the problem was the nvm, and i found a free way to flash it, sammobile forum user 123unlock, owner of the program
monteiro-ribas said:
i strugled 5 days with my phone, i did know that the problem was the nvm, and i found a free way to flash it, sammobile forum user 123unlock, owner of the program
Click to expand...
Click to collapse
Thanks mate !!
Confused
monteiro-ribas said:
So in my country all service providers work with 3g at 2100 frequency, why does my s4 doesn't connect to 3g?
Well... sadly after digging around i found out that the phone doesn't support 2100 frequency.
It's the official firmware for this country, was bought in this country but only gets 2g and 4g
any way to solve this mess? most of the data signal comes from 3g signal, if i'm inside of a building i only have gsm data :crying:
SOLUTION:
THIS IS FOR ALL WITH NO CONNECTION OR CONNECTION ISSUES, DUE TO UNLOCK OR NOT
before you begin, if your phone is not factory unlocked, you will lose your aftermarket unlock
donwload the rar file
extract content, install all
on the phone:
Type *#9090# Select option 2 (DM/DUN over HSIC)
and
Type *#7284# it will open a new menu or If *#7284# does nothing type
*#0808#
. In this new menu:
- Set USB to AP
- Set USB settings to DM+Modem+ADB
login to server for free... user : test pass: 123unlock
click advanced, read nvm to do backup, now select write, search for i9505 repair file, and proceed
after 3 min phone will reboot, you will not have network connection!
INSTALL your firmware from sammobile, let it finish... let the phone power on, and when reboot is complete, power off, enter recovery mode and format your phone to factory specs (down volume+home button+power on)
your done, enjoy!
https://mega.co.nz/#!Oso1QZBT!E8V3LnYUimOqHCTMIcI0WMbWD2TnFUAB3ViotX_B_6M
Click to expand...
Click to collapse
Hi, thx for this, need a little help, im on stock rom, used the dial pad, set ap to your specs, I open the program in the zip file and cant find an advanced button, and hence cant continue, do i need to root the phone with this app and then an advanced button will appear ????
Managed to download srs tool from another link, logged in to server and currently trying this out, will update once finished
So far so good
pzyfocker said:
Hi, thx for this, need a little help, im on stock rom, used the dial pad, set ap to your specs, I open the program in the zip file and cant find an advanced button, and hence cant continue, do i need to root the phone with this app and then an advanced button will appear ????
Managed to download srs tool from another link, logged in to server and currently trying this out, will update once finished
Click to expand...
Click to collapse
Downloaded SRS tool from another link which finally gave me access to Samsung Remote Unlock Client, followed the steps in the guide, used the file provided in this guide and everything seems to be working for now, gonna test for a couple of days and will update.
I have attached the files I successfully used. Great many thanks to the OP and to the 123unlock team, had this problem for over a month and fingers crossed this appears to have solved it. THANKS
it worked
Thank you all. This solved the no 3g problem on my i9505
Iammykhael said:
Thank you all. This solved the no 3g problem on my i9505
Click to expand...
Click to collapse
can you please tell me the procedure step by step . i am new to do this
attiqurrehman said:
can you please tell me the procedure step by step . i am new to do this
Click to expand...
Click to collapse
Hello, i need the steps to. the link is broken.
By

Phone Radio NOT working/turned on with converted Axon A2017 to Axon A2017U

Hello, first of all I want to let you know that I am not an expert but have so far been able to convert my Axon A2017 to the US A2017U version.
Big thanks [email protected] for supplying the necessary files.
I have:
-unlocked the bootloader
-rooted the phone
-flashed successfully B20
However, When I upgraded to B29, I lost TWRP and the cell radio of the phone is non-responsive. It won't even turn on. Bootloader is sill unlocked. I made phone calls on my T-mobile network when it was the origional A2017 B8 version. So I believe the bandwidths are compatible.
I have already done the following troubleshooting: (note: WIFI currently works just fine)
-My network is with T-Mobile, and I have been using a different axon A2017U for over a year with no problems.
-When I type *#*#4636#*#* and got to phone Info says, GSM Service: Radio Off, and the Turn on Radio button does nothing.
- I have tried working with every setting in this menu with no luck.
-When I insert my SIM card that is working on my current axon 7 into the converted A2017U, it is able to pick up T-Mobile network u.s. LTE, (fast.tmobile.com) and T-Mobile US (tmus). However, there are no bars because the radio is not turned on.
-When I try to search for new networks an error message saying, "network search cannot proceed when the data service is enabled disabled it?" So I disable it and nothing happens except for an error message saying "error while searching for Networks".
-In network mode I have switched to every option available, LTE/wcdma/GSM, wcdma/GSM, and GSM only with no result.
I am currently running Android version 6.0.1 on build B-29. Any help to get the radio up and running to receive phone calls would be greatly appreciated. Everything else is working except for the phone radio to send and receive phone calls.
Thanks for any Help.
Do you still have your IMEI or did the partition get corrupted?
ultramag69 said:
Do you still have your IMEI or did the partition get corrupted?
Click to expand...
Click to collapse
I check the number with several online checks, as well as T-Mobile, and they are unable to bring up any information about the number. I imagine it got blocked or corrupted during the upgrades.
What do I do to unblock it or make it functional again?
Go to settings>About>Status and check your IMEI number. If it's blank its noyt gonna work on any network...
You might be able to restore it if you have a backup of it - no-one will give you their backup as you then have their phone - or as a last resort, you might need to restore to the stock Chinese Rom again and see if that fixes it...
Good luck, I'm off to bed after a long backshift...
ultramag69 said:
Go to settings>About>Status and check your IMEI number. If it's blank its noyt gonna work on any network...
You might be able to restore it if you have a backup of it - no-one will give you their backup as you then have their phone - or as a last resort, you might need to restore to the stock Chinese Rom again and see if that fixes it...
Good luck, I'm off to bed after a long backshift...
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Thankfully the numbers are there on both IMEI slot 1 and IMEI Slot 2. Thanks for your help. I hope to hear from you after a good night of rest.
Flash the correct modem/bootstack for your device.
Shipcaptian said:
Thankfully the numbers are there on both IMEI slot 1 and IMEI Slot 2. Thanks for your help. I hope to hear from you after a good night of rest.
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Click to collapse
Just go to the LineageOS thread and download the A2017 modem file, then just flash it
Choose an username... said:
Just go to the LineageOS thread and download the A2017 modem file, then just flash it
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Sounds Good
Will I need TWRP to flash it or can is just use the Reg. recovery system?
Shipcaptian said:
Sounds Good
Will I need TWRP to flash it or can is just use the Reg. recovery system?
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Click to collapse
You need TWRP. Just install it with axon7tool via edl if you don't have fastboot, or try axon7toolkit
Choose an username... said:
You need TWRP. Just install it with axon7tool via edl if you don't have fastboot, or try axon7toolkit
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Click to collapse
Here's the latest update:
I loaded TWRP onto the phone and installed the file A2017U_N_Modem.zip. (Several Times)
nothing has changed. The radio is still turned off and no signal is being picked up from my carrier T-Mobile.
While loading it says: Loading A2017U_N_Modem for nougat system. I am not running nougat and I cannot find any other modem to download. Will that make a difference?
Any other suggestions are welcome?
Shipcaptian said:
Here's the latest update:
I loaded TWRP onto the phone and installed the file A2017U_N_Modem.zip. (Several Times)
nothing has changed. The radio is still turned off and no signal is being picked up from my carrier T-Mobile.
While loading it says: Loading A2017U_N_Modem for nougat system. I am not running nougat and I cannot find any other modem to download. Will that make a difference?
Any other suggestions are welcome?
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Click to collapse
You need to flash the A2017 modem, not the A2017U one
Here: https://www.androidfilehost.com/?fid=457095661767137840
bkores said:
You need to flash the A2017 modem, not the A2017U one
Here: https://www.androidfilehost.com/?fid=457095661767137840
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Okay it works! I've got signal but when I try to make a phone call and my other phone picks up I can't hear or say anything. Any idea what's happening? I have tried refreshing the signal with no luck.
Hey man, I'm having the same problem with my Axon 7, brand new A2017U. Turned it on for the first time and I haven't had an ounce of radio on. Same things you've tried I've tried and it refuses to work. Mine is not rooted and I don't want to. I've tried downgrading my update and to no avail. Factory reset etc. I've contacted ZTE and they said they have forwarded my details and my phone details, storage size, color etc. To the necessary representatives. I think I'm gonna be sent a replacement, but just wanted to let you know your not alone.

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