Related
Can anyone offer up any theories on why my phone can get 4G LTE during phone calls, but immediately reverts back to 3G as soon as I disconnect my call? I'm on G900V Dev Edition (with LOCKED bootloader... another story) rooted, running ACHERON's latest, but it has done this for a while.
gatorhater73 said:
Can anyone offer up any theories on why my phone can get 4G LTE during phone calls, but immediately reverts back to 3G as soon as I disconnect my call? I'm on G900V Dev Edition (with LOCKED bootloader... another story) rooted, running ACHERON's latest, but it has done this for a while.
Click to expand...
Click to collapse
sounds odd.. you mess with any volte or anything related to the data? id say its the sim but im sure thats not it bcuz you most likely wouldnt get lte at all.. i know your phone cant use 3g wile on a call but thats odd behavior for sure that it wont stay on lte
Mine does the same thing. G900v on straight talk verizon towers. It had 4G before a reset. Now 3g and 1x but 4G during calls.
I removed the Sim and replaced it applying a little extra pressure to it. I haven't had any problems since.
Last I saw, it appeared that OTA Marshmallow 6.0 on Moto X Pure Edition had voice call problems with VoLTE enabled, on T-Mobile.
The workaround was to disable VoLTE (Disable "Enhanced LTE"), to maintain good voice calls quality.
Can anyone offer info on whether this is still a problem with OTA MM, T-Mobile, and VoLTE?
I'm staying with 5.1.1 until I see this resolved, either on T-Mobile end, MM, or maybe with a fix to some offending component or app.
TIA...
Please everyone let Motorola know about this bug so that they will fix it.
https://forums.lenovo.com/t5/Moto-X...l-audio-after-MM-upgrade-w-VoLTE/td-p/3239629
I read that thread a while back. My conclusion was there was insufficient resources when the screen off when on VoLTE. I'd think using a kernel manager with a custom kernel would let you set a higher cpu speed with the screen off, or maybe enable more cores to be available.
There still no fix for VolTE voice calls bug on this phone?
No fix. Motorola/Lenovo is basically ignoring us. You can see this in the long running Motorola support forum thread. Kernel change does not help as it has been tried already. Moto sucks.
That's a bummer. I think I'm going to return it before I loose the window. My last phone was an LG G2 and the VoltE worked flawlessly. It is sad that a newer/better specs phone is worse in that area than a 2013 phone.
Sent from my XT1575 using Tapatalk
If I downgrade to KitKat the bug will still be there? Or maybe use another modem/radio?
hachuelo said:
If I downgrade to KitKat the bug will still be there? Or maybe use another modem/radio?
Click to expand...
Click to collapse
KitKat does not exist for this device. Lollipop does not have the VOLTE bug. But you will loose band 12 LTE.
I don't think this is a Lenovo issue. I'm on AT&T and pretty much they only support VoLTE on their branded phones. Blame your carrier, not the phone. VOLTE does work on Verizon as I know two other people with this phone on VZ and once they got MM update, it worked.
Sent from my awesome phone!
aybarrap1 said:
I don't think this is a Lenovo issue. I'm on AT&T and pretty much they only support VoLTE on their branded phones. Blame your carrier, not the phone. VOLTE does work on Verizon as I know two other people with this phone on VZ and once they got MM update, it worked.
Sent from my awesome phone!
Click to expand...
Click to collapse
That could be true. T-Mobile tells me they are aware of it.
kevev said:
That could be true. T-Mobile tells me they are aware of it.
Click to expand...
Click to collapse
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
ech1253 said:
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
Click to expand...
Click to collapse
VOLTE Provisioned flag is set. APN is correct.
Tinkerer_ said:
Last I saw, it appeared that OTA Marshmallow 6.0 on Moto X Pure Edition had voice call problems with VoLTE enabled, on T-Mobile.
The workaround was to disable VoLTE (Disable "Enhanced LTE"), to maintain good voice calls quality.
Can anyone offer info on whether this is still a problem with OTA MM, T-Mobile, and VoLTE?
I'm staying with 5.1.1 until I see this resolved, either on T-Mobile end, MM, or maybe with a fix to some offending component or app.
TIA...
Click to expand...
Click to collapse
It really doesn't matter if you upgrade the phone from Lollipop because VoLTE didn't exist on the phone until the Marshmallow upgrade. If you have problems with calls you can turn VoLTE off which is what you have now.
heap1 said:
It really doesn't matter if you upgrade the phone from Lollipop because VoLTE didn't exist on the phone until the Marshmallow upgrade. If you have problems with calls you can turn VoLTE off which is what you have now.
Click to expand...
Click to collapse
It does if we want to make calls on LTE band 12 as this band only supports VOLTE for voice.
kevev said:
It does if we want to make calls on LTE band 12 as this band only supports VOLTE for voice.
Click to expand...
Click to collapse
I think you misunderstood what I said. VoLTE was not added to the phone until the Marshmallow upgrade. If you are still using Lollipop VoLTE doesn't exist.
ech1253 said:
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
Click to expand...
Click to collapse
Your move from VZ to T-Mobile may support it is a carrier thing. Perhaps because your phone was already provisioned to with VOLTE on VZ, it carried over. I know the phone supports it, but let's face it, U.S. Carriers seem to hate not having control (especially AT&T). Any means to keep features limited unless you use their branded devices is one more control they have.
Sent from my XT1575 using XDA-Developers mobile app
heap1 said:
I think you misunderstood what I said. VoLTE was not added to the phone until the Marshmallow upgrade. If you are still using Lollipop VoLTE doesn't exist.
Click to expand...
Click to collapse
I understood what you said. But band 12 opens up a larger coverage area. Without VOLTE calls do not work on band 12.
One thing to note is that if the screen is kept on the jitter goes away. So it may also be a power management issue. We have already tried disabling power management on call services. But it did not help.
kevev said:
I understood what you said. But band 12 opens up a larger coverage area. Without VOLTE calls do not work on band 12.
One thing to note is that if the screen is kept on the jitter goes away. So it may also be a power management issue. We have already tried disabling power management on call services. But it did not help.
Click to expand...
Click to collapse
I am not disputing the fact that you need VoLTE to make calls over Band 12. Fortunately where I live in the Boston area T-Mobile pretty much operates exclusively on Band 4. So if I start having call problems with VoLTE enabled I can just turn it off. However, if I was still on Lollipop and in areas of the Country that use Band 12 exclusively I would not be able to make any cell calls using T-Mobile, since VoLTE was not enabled on the phone until the Marshmallow upgrade.
I would like to be able to blame T-Mobile for the problem but unfortunately this doesn't seem to be the case. Other third party phones like the recent Nexus phones, the Axon Pro, and the iPhone 6s and 6s plus all seem to have no problems making voice calls with VoLTE enabled. In my case I have noticed that the static problem does not occur with every call. It seems to come and go on an intermittent basis.
heap1 said:
I am not disputing the fact that you need VoLTE to make calls over Band 12. Fortunately where I live in the Boston area T-Mobile pretty much operates exclusively on Band 4. So if I start having call problems with VoLTE enabled I can just turn it off. However, if I was still on Lollipop and in areas of the Country that use Band 12 exclusively I would not be able to make any cell calls using T-Mobile, since VoLTE was not enabled on the phone until the Marshmallow upgrade.
I would like to be able to blame T-Mobile for the problem but unfortunately this doesn't seem to be the case. Other third party phones like the recent Nexus phones, the Axon Pro, and the iPhone 6s and 6s plus all seem to have no problems making voice calls with VoLTE enabled. In my case I have noticed that the static problem does not occur with every call. It seems to come and go on an intermittent basis.
Click to expand...
Click to collapse
I agree that it seems to be device specific. It sucks that Moto is ignoring the issue.
Sent from my XT1575 using XDA-Developers mobile app
kevev said:
I agree that it seems to be device specific. It sucks that Moto is ignoring the issue.
Sent from my XT1575 using XDA-Developers mobile app
Click to expand...
Click to collapse
I think we all agree that Moto ignoring the issue is the worst part of the situation. I don't think they have even acknowledged it as a problem yet. There are a lot of things about the phone I like. However, at this point I would never buy another phone from Motorola. All phones have minor bugs. However, this is a major problem.
I know this has other threads, but I wanted to post something that helped me get VoLTE working that none of the other threads addressed.
Quick background: new to TMobile, new to the 1+ brand. Rooted, stock. I could get LTE, but I kept getting kicked to roaming AT&T H+ or 3G, couldn't get VoLTE, and very slows speeds even when on LTE. Tried every APN combo, network settings reset, factory phone reset, tried every *#*#4636#*#* preferred network type...nothing. Chatted in to 1+ asking if I could speak to technical support. The response was the only way to fix it was to factory reset (which I had already done) and downgrade OOS. The newest OOS has the T-Mobile optimizations, so downgrading makes no sense! Needless to say, the whole 30 min chat was a waste of time and just a bunch of weak canned responses with no attempt to really help or figure out how to escalate me to someone with some knowledge of the APNs and settings needed.
Out of desperation, or since I had tried every other possible trick, I went under my T-Mobile SIM, Network Operators, and toggled Auto Choose and manually chose TMobile 4G.
Boom, full bands 4, 12 and VoLTE, and normal speeds! Carrier aggregation is even working sometimes.
I don't know why Auto Choose doesn't know how to grab 4G permanently, but everything is working!
Does anyone have any idea why this fixed it? Since I choose 4G, will I lose my ability to get 3G in rural areas? I don't feel like there was much info on how VoLTE is provisioned on the phone.
What's everyone's experience with the preferred network settings? I'm currently in LTE/UMTS, and I don't have the LTE/GSM option that apparently everyone else has...?
Also, does everyone else have as sporadic speeds as I do? One moment it'll be 40 down, next it'll be 6? I know it has to do with bands, but should there be a way to even that out a little?
Sidenote: I really like 1+ mentality about rooting and software, since I have to have a rooted phone, but this experience really soured my first impression. Plus their 1+5 is a major letdown to me. I don't think I'll purchase anymore 1+ products.
Feel free to correct any misinformation in my post.
I also have noticed when I try streaming, webpages or speedtests the little LTE+ carrier aggregation kicks in to combine band 4 and 12 and I get pretty good speeds. See screenshot
My speeds do definitely vary on Tmobiles network. Isn't an issue for me, everything streams fine, also i haven't had an issue with VOLTE since I got the phone in February..
I noticed when I'm in a roaming area, instead of roaming now, I completely lose service. I believe this is because I manually selected TMobile 4G as my operator instead of auto, which would allow the phone to jump to AT&T. Any ideas?
So still having problems, but only when traveling. If I have network operator on "auto" it'll select AT&T roaming, but then it'll just stick then and never switch back to TMobile, even in full strength band 4 or 12 areas. I have to reboot, and toggle auto for it to grab a T-Mobile signal. Very irritating. This also kicks the phone off VoLTE, and I've yet to get it back. Not sure if this is TMobile or the phone's fault. Tried everything I can think of. Any ideas?
izzyfanto said:
So still having problems, but only when traveling. If I have network operator on "auto" it'll select AT&T roaming, but then it'll just stick then and never switch back to TMobile, even in full strength band 4 or 12 areas. I have to reboot, and toggle auto for it to grab a T-Mobile signal. Very irritating. This also kicks the phone off VoLTE, and I've yet to get it back. Not sure if this is TMobile or the phone's fault. Tried everything I can think of. Any ideas?
Click to expand...
Click to collapse
Get a new SIM card
Lancez said:
Get a new SIM card
Click to expand...
Click to collapse
Excuse my ignorance, but what would a new SIM accomplish, technically speaking that is?
FYI, my wife's HTC 10 does the same thing. That would make two bad SIMs unlikely?
izzyfanto said:
Excuse my ignorance, but what would a new SIM accomplish, technically speaking that is?
FYI, my wife's HTC 10 does the same thing. That would make two bad SIMs unlikely?
Click to expand...
Click to collapse
I've had same problem as yours, I went to T-Mobile store and told them what was going on. They switched my SIM card and problem fixed. I was told because my SIM was too old (4 years at least) that's why i was having such issue.
Lancez said:
Get a new SIM card
Click to expand...
Click to collapse
Lancez said:
I've had same problem as yours, I went to T-Mobile store and told them what was going on. They switched my SIM card and problem fixed. I was told because my SIM was too old (4 years at least) that's why i was having such issue.
Click to expand...
Click to collapse
Gotcha thanks, I'll give it a try! What's weird is our SIMs are only weeks old....
izzyfanto said:
Gotcha thanks, I'll give it a try! What's weird is our SIMs are only weeks old....
Click to expand...
Click to collapse
That's what I've been thru and got fixed. Hopefully it'll work for you too
New SIM, no change
This phone has the features I want, and T-Mobile has the speeds I want, but this is frustrating to be kicked to roaming and no VoLTE....
izzyfanto said:
New SIM, no change
This phone has the features I want, and T-Mobile has the speeds I want, but this is frustrating to be kicked to roaming and no VoLTE....
Click to expand...
Click to collapse
Sorry to hear that it didn't work out for you. I attached couple of screenshots just to show you that it's been working good for me after I switched SIM card.
Edit: have you tried to create a new APN instead of using the default APN?
Edit 2: I can show you my APN if you want
Sorry, must have not been clear. I can get LTE, just not automatically after going into a roaming area. It just sticks on AT&T roaming until I manually go back in and select TMobile 4G. The problem with that is when I do need roaming to work, it won't because I have TMobile 4G manually selected.
Another problem is that I can't get VoLTE to stay very long, in fact i haven't had it for a couple days, despite me being in a very strong LTE area.
I appreciate your help
Edit: yes, if I could see your APN that'd be great!
izzyfanto said:
Sorry, must have not been clear. I can get LTE, just not automatically after going into a roaming area. It just sticks on AT&T roaming until I manually go back in and select TMobile 4G. The problem with that is when I do need roaming to work, it won't because I have TMobile 4G manually selected.
Another problem is that I can't get VoLTE to stay very long, in fact i haven't had it for a couple days, despite me being in a very strong LTE area.
I appreciate your help
Edit: yes, if I could see your APN that'd be great!
Click to expand...
Click to collapse
Just create a new APN exactly as mine and see if it works
Hmm yeah that's the one I have too....
Btw, maybe I just needed to wait,, but VoLTE is working again, and it's reporting the correct IMEI (it wasn't before but TMobile told me that wasn't a big deal...I beg to differ because now my TMobile app is working whereas before it wasn't) Fingers crossed the new SIM did the trick! I'll know tomorrow when I commute to work and it starts roaming whether it'll reacquire T-Mobile and VoLTE
Quick update: I definitely have noticed an improvement in jumping off AT&T roaming back onto TMobile LTE. AND VoLTE is now sticking. But... I'm inclined to think it's something related to me not having my second Verizon SIM in. I have a company work number on a Verizon SIM that enables me to text and call from that number. Obviously data doesn't work but that doesn't bother me since I have TMobile unlimited on my personal SIM. When I insert my Verizon SIM in the second slot, my IMEI number changes in the testing menu, but not my settings info! What the heck? The IMEI number identifies the phone and shouldn't change...I thought? Very confused why part of my phone retains the correct IMEI and the testing changes. I instantly lose VoLTE and my TMobile app fails to authenticate.
What is going on???
UPDATE:
I popped my Verizon SIM in again (slot 1) and it's reporting the xx...15 IMEI (correct one on my T-Mobile account) and the T-Mobile SIM (slot 2) then drops to xx...07! I'm so confused! I thought the IMEI is NOT supposed to change because it identifies the device?? The ICCID is the SIM number? Why is Verizon SIM screwing this up?
Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
hosss870 said:
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
Click to expand...
Click to collapse
Same here!
AT&T & Verizon VoLTE and VoWiFi calling/texting thread
Same here. I’ve got a spot in SC where I got for holidays annually where, without Wi-Fi calling, my phone is a paperweight. I’ve always wanted to try a OnePlus but if there’s no Wi-Fi calling I’ll have to pass and stick with my XS Max.
I’ve already ordered but it’ll be a quick turnaround if that doesn’t work.
Sent from my iPhone using Tapatalk
This question came up in the AMA with the OP team in their community forums last week, and Pei himself said VoWifi isn't supported at the moment.
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
proof
crowsnestitsupport said:
Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Click to expand...
Click to collapse
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I'm not on AT&T so,I'm not gonna speculate.
Perhaps someone will chime-in soon for more definitive information.
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
akmsr said:
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
Click to expand...
Click to collapse
Yes. that would be best. I didn't need to do anything with mine, it just worked. However, I do have the latest version the the Verizon SIM card. Not sure if that matters. I was using a Pixel 3 before.
sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I have used AT&T for years on unlocked devices. I have tested everything Data speeds are just fine. no issues there. the OP6T supports all the bands on AT&T so coverage should be just fine for you. The limits are as follows:
1: built in visual voicemail will not work, you will need to use the AT&T visual Voicemail app from the store.
2: Wifi calling/texting will not work
3: VoLTE/HD Voice will only work with the above mentioned trickery. Root is NOT needed. just the *#800# thing
the only provisioning you may need is the AT&T imei for VoLTE (Easiest to do online) after installing your AT&T SIM in the OP6T, if VoLTE doesn't work after following the instruction in this thread, log into your AT&T account and update your IMEI to one of your past AT&T phones that support VoLTE and update, reboot you OP6T and bingo, it will work. No other provisioning or limitations that I know of. And if VoLTE/HD Voice isn't important to you, you can ignore all this. Your existing AT&T SIM just needs installed in your OP6T and your good to go!
KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
The *#800# enables all those options. But it doesn't help anything on Verizon, and on AT&T it does work for VoLTE if a VOLTE enabled IMEI is on your AT&T account, but it doesn't work for wifi calling. I wish it was just illegal for the carriers to block services just because its a non branded phone
natypes said:
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
Click to expand...
Click to collapse
Here are various threads.. Not sure if there are answers. But again, it just worked for me.. Sorry I'm not more help.
https://forum.xda-developers.com/oneplus-6t/help/verizon-oneplus-6t-im-happy-one-t3863258
https://forum.xda-developers.com/oneplus-6t/help/feeling-6t-verizon-t3861188
https://forum.xda-developers.com/oneplus-6t/help/wifi-calling-incoming-phone-calls-text-t3863595
https://forum.xda-developers.com/oneplus-6t/help/verizon-to-to-sms-t3863352
crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
So glad that I found this post. I am coming from an AT&T branded Galaxy S8 to my new OnePlus 6T. The above instructions worked like a charm for AT&T. I ran some tests. The OnePlus displays "HD" when I call my wife on her phone on AT&T and VoLTE shows in the status bar. When I toggle it back off I lose "HD" on the phone call screen. Also, LTE stays on during calls with VoLTE turned on and I ran a speedtest with it on and off and I definitely get 4G speed with it on and it downgrades to HSPA+ with VoLTE off and speed goes way down. Hopefully VoWIFI will be supported soon but that's not a deal breaker for me as I get great reception most of the time where I live, work and travel.
KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
I am on att had it all working on my unlocked NOTE 8. Now I can't even get volte cause it's all grayed out.
The service providers don't want you to buy unlocked phones. They make zero on them!! So that's why they block stuff. It's an antitrust lawsuit waiting to happen!! A$$h0!€$
Sent from my SM-N960U using Tapatalk
I've got AT&T as my primary and Verizon as #2. I just got off the phone with Verizon, told them I needed to add the CDMA Less feature to fix my texting. He checked a box on his end and I got a flood of texts in...what was even better, it was a work phone on a business account. I didn't even have to provide any real information to him and he was able to fix me up. He was aware of the issue though, he'd asked if it was a 6T from T-Mobile...so someone sent out a bulletin somewhere that he had read.
Anyway, I left Verizon to go to AT&T specifically for this plan of having one phone to cover 2 lines while one being fully functional (AT&T), so far it's been working well switching between SIMs for texting and making phone calls.
What were you specifically looking to find out?
Edit: found what you're looking for...however I'm not sure where those settings are even at.
Hey there, I've been doing a bit of research but it has been a long while since i have done any flashing of firmware etc. I received my s10+ device today. Model number is SM-G975UZKAXAA. I am a Verizon wireless customer. When I placed this device on my account I noticed I have no access to Voice over LTE, and I also do not have any access to Wifi Calling. My question is the following. I read somewhere a couple of weeks ago that if I wanted something like this I would need to flash the original VZW Firmware which would have all the lovely bloatware etc on the device. Is there any way I can do that? I have seen firmware that has been posted but I dont seem to see anything that specifically is the VZW apps etc which should (hopefully allow VOLTE and Wifi Calling and maybe even HD Calling, if thats a thing)
I would appreciate any info anyone can provide me on this, as the only solution I can see at the moment is to return the device and start over with a VZW specific device.
Cheers~
Likewise but with a T-Mobile firmware for me
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Sent from my SM-G975U1 using Tapatalk
clubtech said:
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Sent from my SM-G975U1 using Tapatalk
Click to expand...
Click to collapse
Same here!! Really happy about it too as my unlocked Note 9 did not work.
Sent from my SM-G975U1 using Tapatalk
clubtech said:
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Click to expand...
Click to collapse
skinnytoo2 said:
Same here!! Really happy about it too as my unlocked Note 9 did not work.
Click to expand...
Click to collapse
Hey guys, just wanted to check in with you (or anyone else who has wifi calling on unlocked Verizon). It is 100% working? It's the only reason I got the carrier version. Should I cancel and order the unlocked?
AB_ said:
Hey guys, just wanted to check in with you (or anyone else who has wifi calling on unlocked Verizon). It is 100% working? It's the only reason I got the carrier version. Should I cancel and order the unlocked?
Click to expand...
Click to collapse
Yes, it works with my unlocked S10+ on Verizon. It surprised the heck out of me as I too have the unlocked Note9, but no wifi calling.
What about on AT&T? Can anyone say if they can at least get VOLTE? WiFi calling would be the icing on the cake. Thank you
lyall29 said:
What about on AT&T? Can anyone say if they can at least get VOLTE? WiFi calling would be the icing on the cake. Thank you
Click to expand...
Click to collapse
And T-Mobile?
dchurch85 said:
And T-Mobile?
Click to expand...
Click to collapse
Wifi calling worked on my unlocked S10 out of the box on T-Mobile. I'll try and check on VoLTE later but I get **** reception near work.
Can you explain how you enabled WiFi calling on unlocked version, on Verizon? I can't find a way to do it. What about HD Voice? My real problem is that data does not work while on a call, using my unlocked, on Verizon. Is there a way to get that working?
I have unlocked S10+ on VZW. I get LTE+ which is VoLTE, data works while on a call.
Sent from my SM-G975U1 using Tapatalk
Warwizard said:
Hey there, I've been doing a bit of research but it has been a long while since i have done any flashing of firmware etc. I received my s10+ device today. Model number is SM-G975UZKAXAA. I am a Verizon wireless customer. When I placed this device on my account I noticed I have no access to Voice over LTE, and I also do not have any access to Wifi Calling. My question is the following. I read somewhere a couple of weeks ago that if I wanted something like this I would need to flash the original VZW Firmware which would have all the lovely bloatware etc on the device. Is there any way I can do that? I have seen firmware that has been posted but I dont seem to see anything that specifically is the VZW apps etc which should (hopefully allow VOLTE and Wifi Calling and maybe even HD Calling, if thats a thing)
I would appreciate any info anyone can provide me on this, as the only solution I can see at the moment is to return the device and start over with a VZW specific device.
Cheers~
Click to expand...
Click to collapse
Unlocked S10e on T-Mobile. WiFi Calling, VoLTE and band 12 are working. There is no setting for VoLTE, but it works
Jeremyinsf said:
Can you explain how you enabled WiFi calling on unlocked version, on Verizon? I can't find a way to do it. What about HD Voice? My real problem is that data does not work while on a call, using my unlocked, on Verizon. Is there a way to get that working?
Click to expand...
Click to collapse
For WiFi calling on Unlocked:
Open Dialer
Click 3 dots
Settings
Hit the slider for Wi-Fi Calling to enable.
dchurch85 said:
And T-Mobile?
Click to expand...
Click to collapse
WiFi calling and volte works ?
skinnytoo2 said:
I have unlocked S10+ on VZW. I get LTE+ which is VoLTE, data works while on a call.
Sent from my SM-G975U1 using Tapatalk
Click to expand...
Click to collapse
I don't think that is right. LTE+ and VoLTE are different things. As well as data while on a call.
VoLTE means your call is being transmitted over LTE. I'm pretty sure you can use data while on a call WITHOUT VoLTE.
---------- Post added at 03:33 AM ---------- Previous post was at 03:30 AM ----------
Shuthefrontdoor said:
WiFi calling and volte works
Click to expand...
Click to collapse
How do you test if VoLTE is working? Do you get an Icon for it?
I tested WiFi calling by going into airplane mode, turning Wifi on, and making a call and it worked. But didn't get a special icon for it.
For those basing your decision to buy unlocked/international vs branded, be warned. I can only speak for Att, but I spent about 2 hours arguing with their level 2 tech department and here's what I have learned. If you have a sim that is provisioned on a branded phone and then put the sim into an unlocked/international phone, you will be able to use volte, wi-fi calling, etc., but only until the carrier pings your imei for a periodical check, once that happens, those features disappear. Also, on Android Pie, the Enhanced LTE Services tab under Mobile Data has been removed as it is turned on by default, also confirmed with ATT. The only way to manually check is to toggle wifi calling on and see if it works. Anyway, just trying to help as I have gone to a branded phone for the first time in 6 years because the reception and enhanced features are more important than rooting to me.
I was able to get wifi and volte working on my unlocked s10 by putting sim into verizon phone, letting network recognize it, enabling advanced calling and such on that device and then taking the sim out and putting it back in my new unlocked s10. The option for volte appears in settings-connections-mobile networks.
VoLTE works on tmobile, not that anyone should be surprised. That has been the case for the S8 thru N9. Now... I noticed that Samsung removed the VoLTE toggle from settings.
Ace42 said:
VoLTE works on tmobile, not that anyone should be surprised. That has been the case for the S8 thru N9. Now... I noticed that Samsung removed the VoLTE toggle from settings.
Click to expand...
Click to collapse
Correct, no VoLTE setting on my unlocked S10e, but it is on by default it seems
samappz said:
I was able to get wifi and volte working on my unlocked s10 by putting sim into verizon phone, letting network recognize it, enabling advanced calling and such on that device and then taking the sim out and putting it back in my new unlocked s10. The option for volte appears in settings-connections-mobile networks.
Click to expand...
Click to collapse
Using what I learned in this thread, I called Verizon and talked to Level2 support. They tried to get everything working and could not - but this was when I had the new SIM installed, provided by Samsung when I got my S10+.
So because others here spoke of their 'other' SIM, I suggested we try that - so I plugged in the SIM from my S8 and asked them to reprovision everything. They did... and....Now everything that didn't work ... WORKS.
So I have an Unlocked S10+ on Verizon that has (among other things):
- Wifi Calling
- Real Time Text
- VoLTE ("HD Voice") (Which means data now works while I'm on a phone call)
- Visual Voicemail
So it seems the Samsung SIM was part of the problem, and they are reporting this to Samsung. The tech support person told me others have reported similar issues and they will get with Samsung to figure out what the issue is.
Hopefully this helps some others as well!