S5 Water Damage - Galaxy S 5 Q&A, Help & Troubleshooting

Hello! I am new here, here's what happen: i was recording im phone from a pool i think it only took 5 mins from the pool and i noticed that the recent button is functioning itself. when i opened the back cover it has some water in it even the board has. i removed the battery blow dry it for about 3 mins and put it in the container that has white rice Just now. will it work? I will let it there for 2 days. ps the back cover is already replaced that's not from samsung

If you want to submerge your Galaxy S5 make sure that you have closed the back cover correctly, there isnt any crack on your back cover, USB port closed tightly, rubber water resistant seal isnt broken. Every day I often wash my Galaxy S5, record video underwater and I dont have any problem

the trick worked. its working now. i bought it second hand so the back cover is no longer original. i wont submerge it again or else if i got the original one

Don't EVER trust the seals on the S5 to be waterPROOF. IP67 means the device is water RESISTANT up to a depth of 1M.
For the device to be classed as waterPROOF, it would have to be classified as IP68 which means it will withstand immersion under pressure for extended periods of time. IP67 is classed more as protection against accidentally dropping the phone in a sink full of water or handling the device with wet hands....nothing more than that.
http://i.imgur.com/rVnFwJM.jpg

Related

S5 speaker screeching (got coke'd) HELP

so yesterday i spilled coke on the speaker went to sleep(WAS ULTRA DRUNK) woke up speaker sounds like a dying bird
ive put it in rice now is there anyway it will get back to normal ? cuz coke is not water its sugary and ppl say here on forums that it survived water just need to dry out
Probably all stuck up with the sugar in the coke.
I'd put the phone under some running warm water (not hot!) to try and dissipate some of that sugar from the speaker then leave it to dry off some - of course ensure you have the back cover and USB cover fitted properly!
Cheers
Paul
What if it was a Diet Coke.
Trying to rinse a phone under running water is risky and could possibly ruin your entire phone. Your phone is water resistant to occasional water exposure, not water proof. Certainly not Coke proof.
You can try "cleaning" the speaker by using a small syringe or kid's water pistol to gently splash a small amount of water on the speaker, then let it dry out thoroughly before turning your phone on. Blot any excess water and put the phone in a sealed plastic bag with silica gel packets to speed drying. No guarantees, but it may improve or even resolve the problem.
If you are willing to open the case or it's outside of warranty anyway, remove the speaker and clean it while it's separated from the phone. Or even better just replace it. The part is cheap on the internet if you can replace it yourself. If you're not mechanically inclined, then bite the bullet and have it professionally repaired. Probably $75 - $100, most of which is labour. Probably no more than you spent at the club or bar that led up to this anyway.
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well i actually bought it only a week ago so its under warranty but i dont think they will do anything except charge me for a new speaker after i say a drop of coke hit it and killed it
so spraying the speaker it self with some water may clean out that sugar stuff?
the water doesent go further in the phone through the speaker enclosure?
orbit3r said:
well i actually bought it only a week ago so its under warranty but i dont think they will do anything except charge me for a new speaker after i say a drop of coke hit it and killed it
so spraying the speaker it self with some water may clean out that sugar stuff?
the water doesent go further in the phone through the speaker enclosure?
Click to expand...
Click to collapse
Your phone will be water resistant to mild water exposure most of the time. But that isn't guaranteed and if water somehow gets into your phone it won't be covered under warranty. Unpressurized water shouldn't go through the speaker but if your phone is damaged or the case is loose, it could seep around the speaker. So be gentle with water. It's questionable whether water will remove the Coke residue and restore the speaker but worth a try if you are cautious.
If it doesn't work or you simply don't wish to try, then make a warranty claim. Samsung may fix it for free if you are lucky. Or they may charge you for the repair if they figure that bathing in Coke is negligent. But your warranty should remain intact even if you end up with a $75 repair because they decide that Coke repairs aren't covered.
Good luck
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fffft said:
Your phone is water resistant to occasional water exposure, not water proof.
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Click to collapse
Samsung GALAXY S5 is IP67 Certified:
6: Dust tight No ingress of dust; complete protection against contact (dust tight)
7: Immersion up to 1 m Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
You can use it in a pool or on the beach without problems.
zorrigas said:
You can use it in a pool or on the beach without problems.
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Click to collapse
This is very bad advice. The IEC Standard 60529 IP67 rating is for fresh water, not salt water that you may find at the beach. Nor does it rate any protection against chlorine found in most pools which is a known corrosive to most rubber seals. The rating also limited in depth and exposure time e.g. only to 1 meter, which is less than most pools and seashores.
Aside from all of those caveats, the rating simiply does not mean that your phone is waterproof in any way. It means that your phone, in perfect shape, is resistant to shallow immersion in fresh water for a limited time. Routinely subjecting a $600 phone to water is foolish. Over time most people drop phones, parts may wear or a owner may not completely seal the battery door which can quickly lead to catastrophic water damage.
Being water resistant is a big plus and will save a lot of us. But it is not an iron clad guarantee of anything anyone foolish enough to routinely tempt fate is likely to find that out the hard way. In particular there is no assurance that your phone will survive repeated exposure to salt water or chlorine in pools. Or if it falls down to the bottom of a pool that is more than a meter deep. And yes, there is a big difference between 1 meter and two, three or four meters.
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fffft said:
Your phone will be water resistant to mild water exposure most of the time. But that isn't guaranteed and if water somehow gets into your phone it won't be covered under warranty. Unpressurized water shouldn't go through the speaker but if your phone is damaged or the case is loose, it could seep around the speaker. So be gentle with water. It's questionable whether water will remove the Coke residue and restore the speaker but worth a try if you are cautious.
If it doesn't work or you simply don't wish to try, then make a warranty claim. Samsung may fix it for free if you are lucky. Or they may charge you for the repair if they figure that bathing in Coke is negligent. But your warranty should remain intact even if you end up with a $75 repair because they decide that Coke repairs aren't covered.
Good luck
.
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Click to collapse
i gave it to a samsung store and they didnt even ask questions
got a call today to go pick it up tomorow i guess i was lucky
asked the guy if the phones fine and he said that if i didnt get call before from the tech dep. then its all good as new
i hope not to see a 100$ bill tomorow

Water Damage GS5 HELP ASAP

Hello,
I need to fix a water damaged Galaxy s5. Less than 48 hours ago, someone jump into the pool with it in its pocket. In under 15 seconds, it was out of the pool and the battery was removed. I wiped it dry, than brought it home to rest on a towel. I think water got in because the charging port cover broke off and the top indicator was red. The bottom one was white. My hands were a little wet when i pulled out the battery, so that might have made the sensor trigger. I did not put it in rice, I don't think it would work. It has been laying on a towel for less than 48 hours from when it was wet. I am wondering if i have to take apart the phone to get to the logic board. I don't want to risk breaking the glass. Can I just soak the phone in 99% isopropyl alcohol? Or will anything melt? I did not try to turn it on or anything at all. I have repaired iPads before. Please help.
Sincerly,
DemSkillz

[HELP] S7 Edge Moisture Detected and Bottom Microphone issue

I have my s7 Edge for 6 months and I've never had an issue with its water resistance until these issues came up. I was at Boracay island in the Philippines and when I was snorkeling in the sea, I swam with my phone s7 Edge and took videos under the sea which is salted water.
Scene 1:
- When I got back at my hotel, the first thing I did was to wipe it with towel and blow dry it with a blower especially the USB port and plugged it in the USB charger, as expected it didn't charge since moisture detection prompts. And so I left my phone not charging and slept
Scene 2:
- After I wake up, the first thing I did was to charge my phone, it did charge and I called my brother, my brother hears me very well. But on my 2nd call, the charging was cancelled and the moisture detection appears and my brother cannot hear me anymore unless I turn on the loudspeaker so that the top MIC would also work. Basically my USB port for charging and my bottom MIC has been busted until now.
Scene 3:
- After 3 days, I got back in Manila and the first thing I did was to rinse the phone with water. I rinsed the ports especially the USB port and the bottom MIC. And wiped it with towel and buried it with rice grains. I waited for a complete 24 hours and after that, the bottom MIC works (I test it with voice record) and the charging of the USB port works, however, while charging, somebody called me and right after I answered the call, immediately the moisture detection appears and my caller cannot hear me. The bottom MIC isn't working again.
What should I do now? I'm trapped with this issues for 1 week. I can't even use my phone normally. Please help me.
Hard lesson learned. Do not swim with a non-water proof phone. They are water resistant only like it would survive in a cold shower.
krico said:
Hard lesson learned. Do not swim with a non-water proof phone. They are water resistant only like it would survive in a cold shower.
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Click to collapse
But I've always swim this phone in pool or lakes but never in salted water. Sad to say, it went more worst.
There's no moisture sensor on S7 but the phone can detect a short circuit in USB port which are assumed as wet port by software.
Probably some salt or some contamination still remain. My suggestion is to fully submerged your phone in clean water for awhile to clean out as much salt as possible.
Salt water is corrosive and conductive, it's the worst for any electronic including water resistance one. So the first thing you should do immediately after your phone is in contact with salt water is to clean it with clean water and be careful next time.
Sent from my SM-G935F using Tapatalk
NonXtreme said:
There's no moisture sensor on S7 but the phone can detect a short circuit in USB port which are assumed as wet port by software.
Probably some salt or some contamination still remain. My suggestion is to fully submerged your phone in clean water for awhile to clean out as much salt as possible.
Salt water is corrosive and conductive, it's the worst for any electronic including water resistance one. So the first thing you should do immediately after your phone is in contact with salt water is to clean it with clean water and be careful next time.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Brilliant idea sir. How many minutes do you think I should submerge it? Also, should I put it in the rice grains after I wipe it to remove other moistures inside the phone?
Update as of 11:25am (Philippines Time) of 11/23/2016
I tried to submerge it in a mineral drinking water for almost 5 minutes and wiped it and buried it under a pile of rice grains. After 15 hours of waiting. I picked it up again, boot it and immediately I went to the "Voice Recorder" app and press the record button. (My brother is beside me playing Mobile Legend)
Here's an example of the outcome:
(Voice recording file inside the attached zip file)
And I charged it in the charger and the Moisture Detected dialogue box appears again.
Any suggestion?
Go to the service centre and clean ur phone with IP ( they oil like liquid they have ). Thats it after cleaning internal hardware for 10 mins rubbing it with a soft brush plug it to charge swtiching the mobile off. U r good to go
hardik190 said:
Go to the service centre and clean ur phone with IP ( they oil like liquid they have ). Thats it after cleaning internal hardware for 10 mins rubbing it with a soft brush plug it to charge swtiching the mobile off. U r good to go
Click to expand...
Click to collapse
Usually the technicians here in the Philippines, assumes the motherboard as the faulty hardware if any hardware function is not working aside from the LCD and touchscreen. So do you think I should advise them that the only problem of the phone is cleaning and they should just clean the internal parts of the phone? And also, will it still be water-resistant even it has already been opened?
tyrande101 said:
Usually the technicians here in the Philippines, assumes the motherboard as the faulty hardware if any hardware function is not working aside from the LCD and touchscreen. So do you think I should advise them that the only problem of the phone is cleaning and they should just clean the internal parts of the phone? And also, will it still be water-resistant even it has already been opened?
Click to expand...
Click to collapse
Yes just tell them to polish the hardware
The moisture warning persists because there are 2 papers inside the phone, when they get wet the moisture warning popsup. U drowned the phone in salty wster by which the moisture got on paper as some salty particles sitck outside and the inside water was still wet. The other hardware also get moisture if its not polished in 5 hours. The heat makes the salty water to dry and keep a micro layer on hardware which kills the functions.
The water restiance depends on how properly they pack the device. There is no way to stop enter the water gettinf inside the device . The phone is water resistant not water proof so dont dive with it. Good luck

water proof ???

Is this device water proof or water resistant if so how deep and how long. Im on ls997
charlie95113 said:
Is this device water proof or water resistant if so how deep and how long. Im on ls997
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Click to collapse
Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Although the girl at the AT&T store told me it was, the product specs (water proof/resistant is normally listed in "Body" section) doesn't list anything about being water proof/resistant. Only way to find out is drop it in water and see what happens. But for me, I'll just trust the specs and conclude that it isn't...
Even if it was listed as water resistant(which its not) because of the way the removable battery is there would be maybe 3 seconds before the phone shorts out. The back cover has no water protection and there are warranty pads(the little things that turn pink with water damage) under the back cover
I dropped my v20 in a puddle at work yesterday. It's isn't water resistant at all. I quickly removed the battery and put it in front of an air conditioner. I got home and dropped it in a bag of rice overnight. The only thing that is wrong now is a dime sized dark area when the screen is lit up just above the headphone jack. I fear of it was in the puddle any longer than 5 seconds it would have been toast.

Check Port (Moisture detected)

I was taking a shower today and had to take an important phone call and then I got this message "Check port: Moisture has been detected in your charger/USB port. Make sure it is completely dry before charging your device. Drying the port may take some time."
I immediately started trying to get any water out of the port and also used a hair dryer to dry it up completely but the message still didn't go away.
I haven't tried charging it yet because I'm worried, to be honest.
Does anyone have any advice on this matter? I have about 84% battery left so I'm good till tomorrow, I hope!
taken from 1st google page
"this is what i did by a freak chance and it seems to be working in the mean time.
1. plug in your s8 to the charger (you will be notified that there is moisture detected)
2. restart your s8 (make sure not to remove the charging cable)
3. make sure it shows how long until full charge.
4. You have by successfully by passed the moisture error."
Also someone said that only rebooting your device solve the issue
Thanks for your post, mate.
Those instructions are only to try and fool the device into removing the message, I just wanted to know what the best way to actually completely dry it was, and I believe using a hairdryer may have been the answer because the message just went away on its own about 45 minutes or so after I posted this.
I had that for a while (and I don't even take my phone into the bathroom when I take a shower) and it wouldn't charge except on wireless charge. Came back eventually and I solved it by getting a warranty replacement.
Scrub out the charge port with a toothbrush real good first if it comes to that.
Just leave it to dry and the message goes away.
I can't imagine plugging it into a charger, as recommend above, would be a good idea but what do I know...
IDan1109 said:
taken from 1st google page
"this is what i did by a freak chance and it seems to be working in the mean time.
1. plug in your s8 to the charger (you will be notified that there is moisture detected)
2. restart your s8 (make sure not to remove the charging cable)
3. make sure it shows how long until full charge.
4. You have by successfully by passed the moisture error."
Also someone said that only rebooting your device solve the issue
Click to expand...
Click to collapse
I have done it in the past and it works... Just make sure that there isn't any water in the port. After that just plug in your S8, reboot and don't unplug it until it's full charged, after that the message will disappear.
joe3681 said:
I had that for a while (and I don't even take my phone into the bathroom when I take a shower) and it wouldn't charge except on wireless charge. Came back eventually and I solved it by getting a warranty replacement.
Scrub out the charge port with a toothbrush real good first if it comes to that.
Click to expand...
Click to collapse
Thats how I am I take it in the BR but place it under my towel and dry clothes
My whole take on it is just because a device is water resistant...
The ip rating is as described
The important thing to note, however, is that the IP rating of the device does not make it resistant to all and any kind of liquid. Pressurised water can easily breach the water resistance seal of the handset and seep inside it thereby damaging the internals. Similarly, salt/sea water is a strict no-no. Do NOT take your Galaxy S8 with you to the beach for swimming thinking nothing will happen. Sea water can cause a lot of damage to water resistant devices. If you do end up dropping your Galaxy S8 in salt/sea water, quickly take it out and even if it is working fine, wash it thoroughly with fresh water and then dry it properly. If you spill any other liquid on your Galaxy S8, do the same thing.
Just because it can be submersed. The shower is Technically a jet of pressurized water which can breach the seals on it
As for your warranty you are lucky cause Somewhere it stated sammy will not warranty "water damage" Realated faults
But it is still fun to know i can take a call in the shower keep it on the shelf away from the jets and It could be ok but over extended time corrosion will catch up to it
On a side note I have seen rubber plugs type b and c that can also keep moisture out of it I was thinking on mine to do a small dab of dielectric grease as I live in a wet salty environment through the winter
TheMadScientist said:
Thats how I am I take it in the BR but place it under my towel and dry clothes
My whole take on it is just because a device is water resistant...
The ip rating is as described
The important thing to note, however, is that the IP rating of the device does not make it resistant to all and any kind of liquid. Pressurised water can easily breach the water resistance seal of the handset and seep inside it thereby damaging the internals. Similarly, salt/sea water is a strict no-no. Do NOT take your Galaxy S8 with you to the beach for swimming thinking nothing will happen. Sea water can cause a lot of damage to water resistant devices. If you do end up dropping your Galaxy S8 in salt/sea water, quickly take it out and even if it is working fine, wash it thoroughly with fresh water and then dry it properly. If you spill any other liquid on your Galaxy S8, do the same thing.
Just because it can be submersed. The shower is Technically a jet of pressurized water which can breach the seals on it
As for your warranty you are lucky cause Somewhere it stated sammy will not warranty "water damage" Realated faults
But it is still fun to know i can take a call in the shower keep it on the shelf away from the jets and It could be ok but over extended time corrosion will catch up to it
On a side note I have seen rubber plugs type b and c that can also keep moisture out of it I was thinking on mine to do a small dab of dielectric grease as I live in a wet salty environment through the winter
Click to expand...
Click to collapse
If you get this error and your water sensors are still white, not tripped, they'll warranty it. I did somehow have some green scale built up but I scrubbed it all off with a toothbrush and compressed air.
joe3681 said:
If you get this error and your water sensors are still white, not tripped, they'll warranty it. I did somehow have some green scale built up but I scrubbed it all off with a toothbrush and compressed air.
Click to expand...
Click to collapse
Rite on didnt think about the strips not bein tripped
Just leave it to dry and the message goes away.
you dont have to actually dry it up just wait it will go away itself if not just blow in the port a little the water will come out easily. jesus! trust your phones a little!
Alex_2000 said:
you dont have to actually dry it up just wait it will go away itself if not just blow in the port a little the water will come out easily. jesus! trust your phones a little!
Click to expand...
Click to collapse
This is probably one of the worst things you can do.
If you do not dry it up.
It can corrode and or oxidize in the port and
If you blow it out. You then pressurize the water, which IP rating for this device is at no pressure other than standing water..
Which means you risk blowing water into the device.....
I recommend you read up on this before damaging your own device to water...:good:
I have like 2 weeks with moist detection, is there any way i can get rid of that warning?
Another user here with this warning.
I tried almost everything to "dry the moisture" in the port.
- Letting it dry for hours
- Compressed Air
- Tweezers
- Hot Air Station at 160C
Absolutely unnecessary sensor. I almost threw the phone into pieces, several times.
If someone wants to charge their phone wet, it's their responsibility.
I'm absolutely sure mine's dry and I am searching for a way to disable this sensor forever. My phone is rooted, so it shouldn't be a issue getting into system files.

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