mobile region unknown - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello to all
I have bought a second hand Samsung galaxy note 3 n9005. i have noticed that the region is mismatched. i am saying this because the signal reception is really bad. call wont go through and after some tries it will and etc. i do not know what is the real region of the mobile. is there anyway to know that? currently i have my imei intact, so i do get signals.
I am currently on KITKAT
i will be really grateful if anyone can help me out.
Hope to hear from you guys soon
Thanks in advance

Original region is not what you want .
You want firmware or baseband and CSC for the network you want to use now .
Phone Info from Play store will give phone details.

thanks for ur reply
Ic
i have tried a few firmwares that work here but their reception is not good

Modem / Base4band is the key .

hmm ic
that is the main issue
how do i identify which baseband (region) was my phone orignally on?
because there are too many of them available and if i try them one by one then it will take too much time and also there is a chance that the imei might go null

Start.
Where are you and what network.
Say you are in the UK and on O2 network then you flash uk o2.
But backup your EFS first .
Sent from my SM-N920C using XDA-Developers mobile app

I have done this but no go

Loose connection bad sim or hardware fault .

dunno
things seems ok apart from this issue and my sim works perfectly on other mobiles

any more suggestions please
Thanks

Related

[Q] G900F Network registration problem after flashing

Hi I have international version of S5 G900F. I flashed the phone with UK BTU stock rom. Now the problem is I cannot connect to the Network.
I tried going to Settings->More Networks -> Network Operators -> Select automatically . It took 5-10 mins to search but cannot connect.
Sim is not locked as it was working before I flashed the stock rom. also I read somewhere in internet that once the phone is region unlocked, it is permanently unlocked to use any other country sim. I don't know the original region of my phone but I bought it in Uk from 3rd party dealer not from any carrier.
I can think of two thing at the moment. It should be either regional locked again, but it does not prompt any thing to activate or enter pin or anything like that. or it should be wrong modem.
Is there a way to find if the phone is region locked ?
and is there a way to find correct region of the phone ?
the label on the box was removed so I cannot find from the box as well.
Thanks in advance.
I still haven't fixed this problem. Could someone suggest how to fix?
I've attached some screenshots with my phone info.
first image shows NETWORK:UNBLOCKED and IMEI Certi: PASS
-> I think this means, the phone is not blocked by network, and IMEI certificate has passed so it's not stolen or lost claimed phone.
another screenshot is the Firmware and CSC code/country information,
-> this means, this phone is build to sell in UK, so UK sim should unlock the regional lock.
Also the phone was working fine before I installed stock rom which I dowloaded from sammobile.
in the sceenshot, one of the network is connected but it says emergency call only because it cannot register to the network.
It is not sim lock also, because when I put T-mobile sim it does not ask for pin to unlock also.
what is wrong here. any idea guys? xda supposed to be the biggest android forum and samsung s5 is one of the most popular phone at the moment, isn't there anyone who have similar problem and solved? or atleast give some reason this cannot be fixed at all.
does the TMobile sim work? does it register with the network? If yes, then call the provider (of the other sim) and ask what's going on. Maybe you have a broken sim?
blesio said:
does the TMobile sim work? does it register with the network? If yes, then call the provider (of the other sim) and ask what's going on. Maybe you have a broken sim?
Click to expand...
Click to collapse
I've tried with Orange sim, and it still cannot register to the network. When I put the orange sim, it pop up a dialogbox asking to choose a network provider, there was two options, T-mobile and orange. So it is detecting the sim, but it cannot register.
And also, I tried my sim in another phone, and my sim works in another phone without any problem.
Did you try to flash the firmware again, and then after that restore factory defaults?
blesio said:
Did you try to flash the firmware again, and then after that restore factory defaults?
Click to expand...
Click to collapse
Yes I did, still it didn't work. I emailed samsung customer service with the problem, and they asked me to restore factory defaults.
I did that again but didn't work.
I tried one custom ROM as well. same problem in that rom.
You're rooted? If yes then there might be problem with the modem part of the ROM, can you install the official one part ROM and try with that?
blesio said:
You're rooted? If yes then there might be problem with the modem part of the ROM, can you install the official one part ROM and try with that?
Click to expand...
Click to collapse
I've installed stock rom several times, and several different versions( from here: http://www.sammobile.com/firmwares/1/?model=SM-G900F&pcode=0 ). Rooted several times, installed modem.bin files several times from many custom rom/ stock rom. None of them worked. I tried installing modem.bin when not rooted as well. And all the attempt failed.
I did everything I could possibly think of , Then I posted the question in the forum.
You have the IMEI ??!? Or it is lost?? Then only per efs-backup…
Or sim is broken…
Gesendet von meinem SM-G900F
lwiss said:
You have the IMEI ??!? Or it is lost?? Then only per efs-backup…
Or sim is broken…
Gesendet von meinem SM-G900F
Click to expand...
Click to collapse
I have imei , and sim is working fine, as I tested my sim in another phone.
uktel3315 said:
I have imei , and sim is working fine, as I tested my sim in another phone.
Click to expand...
Click to collapse
I'm having the same problem, but with G900H. I have stock firmware, rooted and everything's working fine until suddenly, I have no network. I restart the phone and get network again but only for a couple of minutes.
Sent from my SM-G900H using XDA Free mobile app
Any update?
XanoZuke said:
Any update?
Click to expand...
Click to collapse
Sry XanoZuke, I could not do anything to fix this, so I returned the phone and got another handset. I now have Exynos Octa-core version. Found snapdragon version is more power efficient. My phone gets heated very quickly.
uktel3315 said:
Sry XanoZuke, I could not do anything to fix this, so I returned the phone and got another handset. I now have Exynos Octa-core version. Found snapdragon version is more power efficient. My phone gets heated very quickly.
Click to expand...
Click to collapse
Don't worry, I found out that the motherboard was water damaged (the irony of life....), so a bought an LG G3.
Regarding the Exynos chip, I'm never buying anything exynos ever again. The performance is not as solid as Snapdragon and it gets heated really fast. Still, thanks for your reply! ?
Sent from my LG-D855 using XDA Free mobile app
uktel3315
Click to expand...
Click to collapse
So sad case remain unsolved, Got almost the same issue, Flashed 1st and last official firmware and custom rom without success NO NETWORK SIGNAL. No IMEI - Null regitered 15 zeros no efs backup etc.
Model : SM-G900S
ROM: XtrStoLite
edreab86 said:
So sad case remain unsolved, Got almost the same issue, Flashed 1st and last official firmware and custom rom without success NO NETWORK SIGNAL. No IMEI - Null regitered 15 zeros no efs backup etc.
Model : SM-G900S
ROM: XtrStoLite
Click to expand...
Click to collapse
have you found a solution yet? i have the exact same problem and have tried the same solutions as you listed...
have you found a solution yet? i have the exact same problem and have tried the same solutions as you listed...
Sorry i end up selling the phone as is..
Same deal
My g900f has no mobile services sims fine
I have the same problem.
Cannot connect to network after flashing new ROM. Since then I tried about 10 different original roms and couple custom roms. Number of different MODEMs and BOOTLOADERs but with no joy. SIM card works fine in different phone.
Also I tried to load different CERT files and QCN with Z3X Box but that didn't help either.
I've tried *#0011# command here are results:
with LTE/WCDMA/GSM auto-connect:
imgur.com/i69HCBM
with WCDMA only:
imgur.com/QPbvKHG
and GSM only:
imgur.com/8InhQWQ
It seems that GSM is not working at all.
At this stage I run out of ideas and probably gonna get rid of the phone as it is or use it as pimped-out ipod touch
(sorry for messed up links but I can't post to outside sites yet)

Galaxy S4 Gt-i9500 network problem

Hi All
i have GT-i9500 international . IMEI were changed to work on Turkish mobile networks.
it was working but after upgrading to 4.4.2 Network register but always : Emergency calls only.
i can call 112 normally .
when i go to mobile networks and search: i find my network : Turkcell. and when i choose it " Registered on network.
but : emergency calls only.
in service mode : IMEI CERTI:Fail
i downgraded to 4.2.2 but the same problem.
when i dial : *#0011# : UMTS: Home(CS+PS)
when i chose back from menu nothing happen.
i tryed all solutions in XDA and Others , tryed all modems. the same problem
i am using the firmware: I9500XXUBMH1_I9500OJVBMH2_I9500XXUBMG9_HOME.tar.md5
i cant install any other rom with Odin. just this.
service mode just stick on first page.
any idea to help please?
none
i cant help ,wait for ohther peolpe
* restore your efs backup
* It's very weird that you can not install other firmware. Remember that you can not do MG9 downgrade modem. Try install Kitkat with pitfile.
I used to root my Samsung S3 phone with different types of custom roms but most of them drained out my S3 bsttery fast. Due to this experience, I'm scared to root my Samsung S4 which is still in it's original rom and already updated to 4.4.2. When I looked at your screen shots, I kept wondering why your android OS was so high. I was thinking perhaps it was due to your phone being rooted? Is it because most custom roms drain battery faster than original roms? My S4's battery lasts much longer than my S3. I can put aside my phone with the wifi on and battery at 100% when I sleep. When I wake up, the battery is around 98%.
i have same problem anyone can help me plz
thanks in advance
any idea please
vbfather said:
any idea please
Click to expand...
Click to collapse
Hi mate,
The problem in the case above is that the phone lost its IMEI , if your case is the same and you do not have a efs backup , you will have to go to a service shop to have it fix , they need a tool like z3x or similar to fix it
http://forum.xda-developers.com/galaxy-s4/help/registered-network-t2810940/page3
thank u,
my IMEI is fine its repaired IMEI "cause here in turkey somehow we have to do that" but as written above i get no network after return it to 4.2.2
any idea?
thanks in advance

[Q] mobile network issue after OTA from 4.3 jelly bean to 4.4.2 kitkat

Hi, i need help I almost search the entire net but i couldn't find a solution to my problem. I hope somone cud help me here. My unit Galaxy Note 3 LTE N9005 international. My phone could not get any mobile network. But the wifi is working. IMEI is ok, its not null. Its not region lock. Its not also sim lock coz i can go the settings of my sim only that when i click any of the options it just load and nothing happens. Then when i go to the search network when i click it nothing happens also. One thing I dunno is about efs. And i dunno what it means if it has something to do on why i dont have any mobile network. ill attach screen shots of my phone.

[Q] SM-N910C LTE not working in UK

Hi guys,
I am new to Samsung but like many I was tempted by the Note 4. I bought my Note 4 in Dubai (unlocked and not tied to any provider) but when I tried using it in the UK with a UK SIM (EE) I am not able to make/receive calls when set on LTE/WCDMA/GSM but I can when I select GSM Only. Samsung UK is not interested, Samsung Dubai poit me towards Samsung Egypt (because apparently this is an Egypt region phone) and Samsung Egypt do not understand what my problem is and keep sending my region unblock codes when the phone is not region locked.
Has anyone had this before and if yes what did you do to fix this?
AP: N910CXXU1ANK5
CP: N910CXXU1ANK5
CSC: N910COJV1ANK5
I have been reading a lot about rooting and flashing ROMs but being new to this I am not confident enough to get into all that. I hope there is a solution without the need for rooting !!!
KK2244 said:
Hi guys,
I am new to Samsung but like many I was tempted by the Note 4. I bought my Note 4 in Dubai (unlocked and not tied to any provider) but when I tried using it in the UK with a UK SIM (EE) I am not able to make/receive calls when set on LTE/WCDMA/GSM but I can when I select GSM Only. Samsung UK is not interested, Samsung Dubai poit me towards Samsung Egypt (because apparently this is an Egypt region phone) and Samsung Egypt do not understand what my problem is and keep sending my region unblock codes when the phone is not region locked.
Has anyone had this before and if yes what did you do to fix this?
AP: N910CXXU1ANK5
CP: N910CXXU1ANK5
CSC: N910COJV1ANK5
I have been reading a lot about rooting and flashing ROMs but being new to this I am not confident enough to get into all that. I hope there is a solution without the need for rooting !!!
Click to expand...
Click to collapse
There's recent update for dubai region, u can update & try may they resolved this problem. R u sure your Service provider supporting 4g for your sim?
jdomadia said:
There's recent update for dubai region, u can update & try may they resolved this problem. R u sure your Service provider supporting 4g for your sim?
Click to expand...
Click to collapse
SIM works on my HTC One and 4G signal here good so I do not think it is the SIM. I updated firmware two days ago using Kies but no change. I am starting to suspect some sort of network blacklisting by Samsung but not sure. I also spoke to my network provider and problem not with them.
I want to test the phone in Middle East first to make sure that it is not some hardware fault bit if not my only option may be rooting and flashing different ROMs. I am also hoping that Lollipop may solve it but no way to get it now as I am not rooted yet.
KK2244 said:
SIM works on my HTC One and 4G signal here good so I do not think it is the SIM. I updated firmware two days ago using Kies but no change. I am starting to suspect some sort of network blacklisting by Samsung but not sure. I also spoke to my network provider and problem not with them.
I want to test the phone in Middle East first to make sure that it is not some hardware fault bit if not my only option may be rooting and flashing different ROMs. I am also hoping that Lollipop may solve it but no way to get it now as I am not rooted yet.
Click to expand...
Click to collapse
Download Samsung phone info from play store, check your region, also you can check knox warranty is void? U can also check refurbishment check from same app, seems to me u purchased online, not from authorised store of dubai.
KK2244 said:
SIM works on my HTC One and 4G signal here good so I do not think it is the SIM. I updated firmware two days ago using Kies but no change. I am starting to suspect some sort of network blacklisting by Samsung but not sure. I also spoke to my network provider and problem not with them.
I want to test the phone in Middle East first to make sure that it is not some hardware fault bit if not my only option may be rooting and flashing different ROMs. I am also hoping that Lollipop may solve it but no way to get it now as I am not rooted yet.
Click to expand...
Click to collapse
This are the mine screen shot for dubai rom, u can compare.
Thanks for the screenshots. I compared with yours and it is now even more clear that mine is an Egypt phone. Do you know if I can flash the UAE firmware on my phone with or without rooting and if that would work so that the CP, SP and CSC are the same as yours rather than the Egypt ones?
KK2244 said:
Thanks for the screenshots. I compared with yours and it is now even more clear that mine is an Egypt phone. Do you know if I can flash the UAE firmware on my phone with or without rooting and if that would work so that the CP, SP and CSC are the same as yours rather than the Egypt ones?
Click to expand...
Click to collapse
Yes root is not required to flash U.A.E firmware, u will get all as mine, u need to clear cache & data before & after flashing through odin.
---------- Post added at 02:05 PM ---------- Previous post was at 02:02 PM ----------
KK2244 said:
Thanks for the screenshots. I compared with yours and it is now even more clear that mine is an Egypt phone. Do you know if I can flash the UAE firmware on my phone with or without rooting and if that would work so that the CP, SP and CSC are the same as yours rather than the Egypt ones?
Click to expand...
Click to collapse
Before u flash first match your imei dial *#1234# & under battery.
KK2244 said:
Hi guys,
I am new to Samsung but like many I was tempted by the Note 4. I bought my Note 4 in Dubai (unlocked and not tied to any provider) but when I tried using it in the UK with a UK SIM (EE) I am not able to make/receive calls when set on LTE/WCDMA/GSM but I can when I select GSM Only. Samsung UK is not interested, Samsung Dubai poit me towards Samsung Egypt (because apparently this is an Egypt region phone) and Samsung Egypt do not understand what my problem is and keep sending my region unblock codes when the phone is not region locked.
Has anyone had this before and if yes what did you do to fix this?
AP: N910CXXU1ANK5
CP: N910CXXU1ANK5
CSC: N910COJV1ANK5
I have been reading a lot about rooting and flashing ROMs but being new to this I am not confident enough to get into all that. I hope there is a solution without the need for rooting !!!
Click to expand...
Click to collapse
my friends have this similar problem and its fix
This is how "you need a working sim from the country when you buy the samsung phone"
all you have to do is make a international call for 15 minutes to the original country
example u bought the phone in egypt so u need a working egypt simcard just call the operator in egypt and listen to the operator for 15 minuts from UK after 15 minutes (make it 20 minutes just in case) turn off your phone and change it with the UK sim card
this method works for me
u dont need to flash or root the phone
just remember this method only work with samsung unlock phones from middle east

Something wrong with my Note 3

Hey guys
I don't know where to start but here we go
last week i bought a used Samsung Galaxy Note 3 ! on the system it shows Note 3 N9005 , and there's also the option of 4G/LTE so i was convinced that this is a N9005
everything works fine ; but the network signal is so weak and it only show " E " instead of " H " or " 4G "
And this is really what made me mad : When i verified the IMEI on several websites it shows That it's " a Note 3 N900 " !!!!! i couldn't believe that
cuz on the system it's N9005 ! on the Recovery it shows N9005 ! when i flashed a rom on it I used The N9005 Rom and it works ! on the boot logo it shows N9005
Only on imei verification it shows N900
So please is there any help ! what should i do ?
Run Phone Info from Play Store.
I don't know how to post images
It's not allowed to post images from an url
cuz this is my first post here
But on the app it shows N9005 also and everything is fine
i just can't understand
Weak Network >> Wrong Modem or Wrong settings /Wrong CSC .
IMEI wrong reads like its a stolen phone with a cloned IMEI .
Are you sure you have checked all in Phone Info .
Yeah everything in the app looks fine as a N9005
I tried even more apps wich shows informations about CPU and GPU and it shows the configuration that exist in N9005 not in N900
But whenever i check the imei it shows that this phone is N900 !!!!
I flashed it with several ROMs custum and official ! But nothing changes
Too weak network , it shows only "E"
My brother has the same model "Note 3 N9005" and he has no problem with network : 4G works like a charm ( we are on the same floor) so the problem is not from the network provider
Could you please tell how to change the modem or the CSC or whatever !! I really apreciate your help
Sent from my SM-N9005 using XDA Free mobile app
youbixo said:
Yeah everything in the app looks fine as a N9005
I tried even more apps wich shows informations about CPU and GPU and it shows the configuration that exist in N9005 not in N900
But whenever i check the imei it shows that this phone is N900 !!!!
I flashed it with several ROMs custum and official ! But nothing changes
Too weak network , it shows only "E"
My brother has the same model "Note 3 N9005" and he has no problem with network : 4G works like a charm ( we are on the same floor) so the problem is not from the network provider
Could you please tell how to change the modem or the CSC or whatever !! I really apreciate your help
Sent from my SM-N9005 using XDA Free mobile app
Click to expand...
Click to collapse
is the IMEI at the back under the battery is the same as in About Phone or *#06#?
but i'm suspecting something wrong with your antenna... or you can try *#2263# and change to LTE only
and please do hard format i.e clear data & cache in recovery before and after flash for best result.
Your phone probably has been injected with superimei number. You need to find a repair shop that can rebuild your imei number (or a working superimei number).
Try look at this thread to understand your issue...http://forum.xda-developers.com/showthread.php?t=2639341
stonedead said:
Your phone probably has been injected with superimei number. You need to find a repair shop that can rebuild your imei number (or a working superimei number).
Try look at this thread to understand your issue...http://forum.xda-developers.com/showthread.php?t=2639341
Click to expand...
Click to collapse
thanks man. good info. did you go to phone shop or fixed it yourself?
Fixed it at phone shop..

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