voice calling problem - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi every one
i have a problem in my note 3 international when i dial any number i don't hear the ring and when the other guy answer i
can't hear his voice and he can't also hear mine and when i turn on loudspeaker i hear him and still my voice is not going sometimes
when i make restart or change network type from 4g to 3g it works for sometime and again stop .
i make search and i find that this common problem many people change their board .
i deleted my mobile and flash a stock rom same thing happen .
my question is anyone can help me , if not how i know that this a hardware problem to guarantee it will not happen again.
regards

I erase my phone completely and installed stock and custom and it did not solve my problem.
I find a fix for the problem using app called soundabout it can make the voice calling always use earpiece speaker but I have to keep it running in background I am trying to find what this app is doing to the system . If anyone can help in this is will appreciate.
Sent from my SM-G935F using Tapatalk

Related

[Q] Microphone does not work (in part)

Hello everyone !
I have a really annoying problem since last year, when i root my device for the first time.
The microphone doesn't work in applications who needs it. I can't record my voice, use Google voice Recognition....
If i call someone, the caller can not hear me unless I activate the speaker phone mode.
It's a very strange problem
I have tested every custom and stock roms, no results.
Maybe there are a adjustment to do ( in *#*#197328640#*#* ) ?
Please help me
thanks,
abeilard14
Up.. it's a pretty annoying problem
just say me if it is a hardware or logicial problem if you know, please
If it appears with different ROMs it's probably a hardware-problem.
But I can't see any connection between breaking your mic and rooting your phone.
Plasmafox said:
If it appears with different ROMs it's probably a hardware-problem.
But I can't see any connection between breaking your mic and rooting your phone.
Click to expand...
Click to collapse
Yes, but it's strange that the mic works only when i activate the speaker phone mode during call.
It is not completely broken apparently !
may be a setting to change somewhere . . .

[Q] [ROM] CM9 4.0.4 ICS HTC HD Mini (04.june) Caller can't hear me

Hey,
Sorry to post this in this part of the forum but as a newbie I'm not able to post directly to the android development thread.
My problem is that callers can't hear me when they call me but when I call them everything works just fine.
I've searched the forum and have seen some answers like installing another dialer and also that it would be related to the phone being on vibration or silent mode.
I've tried both and I've got some positive results but nothing seems to last. After reboot or just waiting a few hour's the problem seems to return and go away again.
I wonder if anyone has a concrete answers to when this does happen en what to do to avoid if from happening
Cheers Eggbert
3G issue
eggbert said:
Hey,
Sorry to post this in this part of the forum but as a newbie I'm not able to post directly to the android development thread.
My problem is that callers can't hear me when they call me but when I call them everything works just fine.
I've searched the forum and have seen some answers like installing another dialer and also that it would be related to the phone being on vibration or silent mode.
I've tried both and I've got some positive results but nothing seems to last. After reboot or just waiting a few hour's the problem seems to return and go away again.
I wonder if anyone has a concrete answers to when this does happen en what to do to avoid if from happening
Cheers Eggbert
Click to expand...
Click to collapse
all works fine for me .. as i know this problem can happen if you are using 3G
try to turn off 3G and make calls
yes
in silent mod microphone is disable in call...
is a problem related to 3G turn 3g off and it will be ok

[Q] Micphone problem during call

I am stuck with an annoying problem. The other parties can NOT hear my voice. I have tried recording voice using voice recorder and it works. What it could be a hardware or software issue.
The phone is an official kitkat, not rooted.
ahsanshah said:
I am stuck with an annoying problem. The other parties can NOT hear my voice. I have tried recording voice using voice recorder and it works. What it could be a hardware or software issue.
The phone is an official kitkat, not rooted.
Click to expand...
Click to collapse
I dont know the exact location of the mute/unmute button but there is one in the lg app i believe so its not an hardware issue and probably also not an software one cause you have maybe clicked the button accidently. Can you go through the dialer app to find some settings where that might be located? But i guess you need to call someone first again to enable your mic
wulsic said:
I dont know the exact location of the mute/unmute button but there is one in the lg app i believe so its not an hardware issue and probably also not an software one cause you have maybe clicked the button accidently. Can you go through the dialer app to find some settings where that might be located? But i guess you need to call someone first again to enable your mic
Click to expand...
Click to collapse
No that can't be the cause , the problem goes after rebooting the phone sometimes and sometimes do not even after restart. It is quite random.
ahsanshah said:
No that can't be the cause , the problem goes after rebooting the phone sometimes and sometimes do not even after restart. It is quite random.
Click to expand...
Click to collapse
Well you can might consider to reflash stock or do factory reset if it just goes like that but i dont think its an hardware issue if you dont have mic during call but recording you have but the g2 has 2 microphones i thought so maybe one of them is failing or what. I could be wrong since i am thinking bout lots of phones atm.
I was thinking same. but factory reset is very bothering, all installed applications and data will be gone. . I am also much confident that it is not an hardware issue
Well the onky thing i can say is to look again in the dialer and incall ui to see the mute button and press unmute, try to logcat, look in the settings app and or google more about the second mic how you can test it cause i dnt know how out of my head.
software problem
ahsanshah said:
I am stuck with an annoying problem. The other parties can NOT hear my voice. I have tried recording voice using voice recorder and it works. What it could be a hardware or software issue.
The phone is an official kitkat, not rooted.
Click to expand...
Click to collapse
is software problem. Root and install a custom rom , wait an firmware upgrade or go to service guys.

No Sound In calls

HI everyone
I am using a i9505 imperium rom
Recently i tried to make multiple phone calls and when in the call i haven't been able to hear the person on the other end and they cant hear me (This also happens when i receive a call)
however when my friend calls me over skype or viber on my phone the speaker and mic is working perfectly fine and we can talk?Does anybody know what could be a problem hw or sw?Tnx in advance
konjo236 said:
HI everyone
I am using a i9505 imperium rom
Recently i tried to make multiple phone calls and when in the call i haven't been able to hear the person on the other end and they cant hear me (This also happens when i receive a call)
however when my friend calls me over skype or viber on my phone the speaker and mic is working perfectly fine and we can talk?Does anybody know what could be a problem hw or sw?Tnx in advance
Click to expand...
Click to collapse
have you been able to fix your problem i have a the same problem.
Sometime it works and mostly it doesnt
jorgeg73 said:
have you been able to fix your problem i have a the same problem.
Sometime it works and mostly it doesnt
Click to expand...
Click to collapse
Seem problems of the ROM. Flash other custom ROM or flash STOCK one.
konjo236 said:
HI everyone
I am using a i9505 imperium rom
Recently i tried to make multiple phone calls and when in the call i haven't been able to hear the person on the other end and they cant hear me (This also happens when i receive a call)
however when my friend calls me over skype or viber on my phone the speaker and mic is working perfectly fine and we can talk?Does anybody know what could be a problem hw or sw?Tnx in advance
Click to expand...
Click to collapse
The problem is with "Phone" app
You need to replace it or factory reset or flashing a system folder
RubbaBand said:
The problem is with "Phone" app
You need to replace it or factory reset or flashing a system folder
Click to expand...
Click to collapse
I have already Flash 2 different rom in each case factory reset wipe dalvink memory etc and no luck, if I call for example on hangouts I have no problems.
I will try deleting the phone app
Sent from my SGH-I337M using XDA Free mobile app

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014
@Danvdh and team
Simply thank you for this gift. I have on issue with Viber app that I like to share:
I am using the ROM from this page:
http://forum.xda-developers.com/showthread.php?t=2557353
Clean installed with TWRP with phone setup as new.
1. When I call someone through viber app and or receive a call through viber, speaker phone is always on and I cannot turn it off. Has anyone else have this issue and resolved it or is it some settings that I may have mistakenly ticked off?
See the attached screen shot of the viber call and you will notice that the speaker icon it greyed out and it is always greyed out. I cannot turn it off as it is greyed out.
Please help????
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
quick workaround
hannah187 said:
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
Click to expand...
Click to collapse
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
rlauritzen said:
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
Click to expand...
Click to collapse
First of all, my issue is fixed now but strange fact is I did not reinstall viber. It's just fixed now. I understand that code does not lie so perhaps I have changed some settings which may have fixed it but honestly I do not know.
I know that when I did a clean install of this ROM, viber was working correctly and I have checked it. After couple of days, I can no longer make viber call through ear piece. I only can use speaker phone.
I do not think I have changed any settings, but viber now seems to work as expected and I can make viber phone calls normally as well as through speaker phone. I do not know how this has happened.
Well it seems that I have spoken too soon. From last night, viber speaker phone icon is again greyed out, in other words, I can only make the Viber phone calls through the speaker phone and no ways to disable it. Back to square one.
Happy New Year, @Viber Team!
???????????????
funny that ...is that going to fix it
Hi.
I have similar issue with the latest version of viber at my samsung galaxy s4 i9505 android 5.0.1
When i receive or make a call with phone NOT viber the speaker turns on itself until i press the speaker two times so i hear the call not from the speaker.
I understand that it was viber fault because when i completely uninstall the viber never had this issue again.
So is there any solution so we can have viber installed without that kind of issues?

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