calls possible only in speakerphone mode - X Play Q&A, Help & Troubleshooting

A peculiar problem has crept up since today morning. If I make/receive a call, neither me, not the opposite party can hear each other in normal mode of operation. But If I place the call in speakerphone mode, both of us can hear each other. Any idea hot to solve it?

nileshlog said:
A peculiar problem has crept up since today morning. If I make/receive a call, neither me, not the opposite party can hear each other in normal mode of operation. But If I place the call in speakerphone mode, both of us can hear each other. Any idea hot to solve it?
Click to expand...
Click to collapse
Which rom are you using?

sorry...i didnt reply. actually the problem got solved after light tapping.....now i am scared.

and i have another problem . I keep getting message "Unfortunately, google play services/google play music/ chrome has stopped working message . I had switched to cyanogenmod(lux) but switched back to stock. The recovery is twrp

Related

[Q] Nexus 4 silent mode issues

Hey guys,
I have my phone in vibration mode but whenever I get a call it switches to ringer mode and rings out loud. This is annoying when I am in meetings.
I have tries using silencer from play store. So it puts on auto silent . but it doesnt work.
Anyone of you have solutions?. I am usign latest android and not rooted the phone.
Its a new piece just 10 days used cant send back to lg as I bought from US and now I am in INDIA
ankitgokani said:
Hey guys,
I have my phone in vibration mode but whenever I get a call it switches to ringer mode and rings out loud. This is annoying when I am in meetings.
I have tries using silencer from play store. So it puts on auto silent . but it doesnt work.
Anyone of you have solutions?. I am usign latest android and not rooted the phone.
Its a new piece just 10 days used cant send back to lg as I bought from US and now I am in INDIA
Click to expand...
Click to collapse
75 views but no reply
Is someone else also facing this issue?
New Nexus 4 Silent mode issue
Hi,
Even I got a brand new Nexus 4 very recently as a birthday gift from my sister who stays in USA. I stay in India and even I am facing the same issue.
PROBLEM: The phone automatically toggles between ringer and silent mode when making calls.
Say if I've put the phone in silent mode, on making a call it will go to ringer mode and if im on ringer mode, making a call will get me to silent mode.
PS: Did you find any solution? It really gets annoying during meetings as you said.
Also if i reboot the phone this issue gets fixed for some time but again it starts happening.
I have already done a full factory reset twice. Nothing seems to be working for me. I know it's a software bug but it's a new device.
Any solutions??? Plss... Or did your problem get resolved? How if it did...
Sadly No solution to this problem.. But now a days trend has reversed fro me .. if i have it in vibrator mode and change it to ringer it chnages back to vibrator on its own.. this is frustating
Facing the same man... It's not a new problem... we are facing the same issue...
As I mentioned... if its on ringer it goes to vibrate and if its on vibrate it goes to ringer... But if you reboot it gets fine for some time.... then starts happening again...
Let me know if you find a solution. Otherwise have you experienced any screen Freezing during Incoming calls (Unable to pick up) and all? I'm facing that too...
what about: http://forum.xda-developers.com/showthread.php?t=2248866
Avg is the culprit according to that forum but.. I need to test it out.. tahnks anyways
AVG SUCKS! - It's the reason for all this chaos
AVG is the cause... Thanks a lot. It never occured to me that what was installed to protect my phone was the reason to corrupt its software.
Uninstalled it and now its perfectly fine. Love my Nexus 4.

Issues with Ok Google and phone call muting?

Has anyone had issues with running Ok Google from all screens? I am not sure if it is a network issue or a Ok Google issue but about 6 times I have had problems with incoming and outgoing calls. When I answer or dial out you can not hear on my end and the person calling/being called can not hear either. It is like the microphone and the speaker are both muted. It may be a coincidence but since I turned off Ok Google from all screens it has not occurred again. ATT said they thought it may have been a network problem.
mrphotoman said:
Has anyone had issues with running Ok Google from all screens? I am not sure if it is a network issue or a Ok Google issue but about 6 times I have had problems with incoming and outgoing calls. When I answer or dial out you can not hear on my end and the person calling/being called can not hear either. It is like the microphone and the speaker are both muted. It may be a coincidence but since I turned off Ok Google from all screens it has not occurred again. ATT said they thought it may have been a network problem.
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Click to collapse
My phone calls have been fine, but it lead to people being unable to hear me over Hangouts and Skype.
DeadlySin9 said:
My phone calls have been fine, but it lead to people being unable to hear me over Hangouts and Skype.
Click to expand...
Click to collapse
I am hoping it was a network issue, I think that may be what it is.
mrphotoman said:
Has anyone had issues with running Ok Google from all screens? I am not sure if it is a network issue or a Ok Google issue but about 6 times I have had problems with incoming and outgoing calls. When I answer or dial out you can not hear on my end and the person calling/being called can not hear either. It is like the microphone and the speaker are both muted. It may be a coincidence but since I turned off Ok Google from all screens it has not occurred again. ATT said they thought it may have been a network problem.
Click to expand...
Click to collapse
I've been having this issue. When I enable OK Google from all screens, I could get one call through with no issues. Subsequent calls connected (I could see on the phone that it dialed, rang on the other end, and was answered), but I heard no ringing or voice. The caller on the other end could not hear me either. Disable OK Google Everywhere fixed the issue. It's been reported on Android Central as well.
forums.androidcentral.com/samsung-galaxy-s4/412099-no-sound-phone-calls-after-using-bluetooth.html
I know this is an old thread, but I have been having the same problem on my phone. Has anyone found a solution for this?

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014

[Q] Viber speaker phone always on -[ROM]【5.0】Google Play Edition【LRX219】-12-24-2014
@Danvdh and team
Simply thank you for this gift. I have on issue with Viber app that I like to share:
I am using the ROM from this page:
http://forum.xda-developers.com/showthread.php?t=2557353
Clean installed with TWRP with phone setup as new.
1. When I call someone through viber app and or receive a call through viber, speaker phone is always on and I cannot turn it off. Has anyone else have this issue and resolved it or is it some settings that I may have mistakenly ticked off?
See the attached screen shot of the viber call and you will notice that the speaker icon it greyed out and it is always greyed out. I cannot turn it off as it is greyed out.
Please help????
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
quick workaround
hannah187 said:
Apologies to bump my post here.. this is an issue here and I am hoping some one can help me. Any viber call is always on the speaker phone. How can I make viber call normally please.
Mobile phone calls work perfectly,
Click to expand...
Click to collapse
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
rlauritzen said:
Hello, hannah187. I had the same issue. Just reinstall Viber and the problem will be gone. I just don't know for how long.
I'm a bit worried because I've never had such problem with the stock ROM. It's important to keep this topic alive until we have a real fix.
Thanks.
Click to expand...
Click to collapse
First of all, my issue is fixed now but strange fact is I did not reinstall viber. It's just fixed now. I understand that code does not lie so perhaps I have changed some settings which may have fixed it but honestly I do not know.
I know that when I did a clean install of this ROM, viber was working correctly and I have checked it. After couple of days, I can no longer make viber call through ear piece. I only can use speaker phone.
I do not think I have changed any settings, but viber now seems to work as expected and I can make viber phone calls normally as well as through speaker phone. I do not know how this has happened.
Well it seems that I have spoken too soon. From last night, viber speaker phone icon is again greyed out, in other words, I can only make the Viber phone calls through the speaker phone and no ways to disable it. Back to square one.
Happy New Year, @Viber Team!
???????????????
funny that ...is that going to fix it
Hi.
I have similar issue with the latest version of viber at my samsung galaxy s4 i9505 android 5.0.1
When i receive or make a call with phone NOT viber the speaker turns on itself until i press the speaker two times so i hear the call not from the speaker.
I understand that it was viber fault because when i completely uninstall the viber never had this issue again.
So is there any solution so we can have viber installed without that kind of issues?

[Q] Help---people can't hear me

I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
I am having the same issue. There are a couple of things I have tried. The most promising is to turn off Google hotword detection on every screen.
You can also try turning off the Privacy Keeper and Voice Enhancement in Call Settings. If any of this works for you, or you find and answer, let me know!
eepyikes said:
I had an issue with my LG G2 where people can't hear me when I call them. If I turn on speakerphone, they can usually hear me then. So I exchanged my G2 for a new one. Same problem now. About every 5th call or so, people can't hear me. It's driving me nuts. Could there be some software that's messing things up? I have google voice installed, and while most of the calls in question are GV calls, not all of them are. Just called someone now from my regular number and they couldn't hear me. Anyone have any tips or even advice on how I can tackle this?
Running latest Android updates and apps always, no root. Verizon. Calls placed from random locations (and even different states).
Click to expand...
Click to collapse
Having the same issue with 2 lines, same LG G2 phone. Called Verizon, was told it sounds like a hardware issue. I'm thinking it's something to do with their Android update personally.
Had exact same issue and took phone to repair center. They said it was mic issue. They ended up replacing the entire phone but guess what - issue is still there on new phone.
Sent from my LG-D802
I've seen this issue on many forums and with the number of people that are having the problem, it has to be either LG flaw or a software issue. I'm trying turning off the ok google, noise cancellation, and privacy keeper. But I'm pretty sure I tried those on the last phone with the same results.
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Update on this: Still having the issue after disabling ok google hotword..
eepyikes said:
Just to make sure we're all having the same issue, you can be heard once you turn on speakerphone, correct?
Click to expand...
Click to collapse
I read your reply some time ago but didn't answer because I had no answer.
Today the bug appeared again so I turned on speakerphone like you said. Guess what, they could then hear me!
Thanks for the tip @eepyikes, its a good workaround but lets hope for a proper solution.
Sent from my LG-D802
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
cahiatt said:
Any of you with this issue also have a Pebble or other type of smart watch?
I've noticed the same problem but the issue goes away when my Pebble isn't actively paired.
Click to expand...
Click to collapse
-Correction- I hadn't had this issue since I disconnected my Pebble about 10 days back. It came back today when I made a call. What I noticed today is.......
When I switched to the speakerphone the person still couldn't hear me very well. Switching back to mic the problem is still there. But when I turned on my BT headset the audio was fine. Switching back to the phone mic from the BT the problem cleared up.
Did a test call initiating the call on the BT headset and had the same audio problem through BT. Switching back to the phone mic or speakerphone cleared it up.
Initiated another call on the speakerphone. Same audio problem. Switched to BT and it cleared up again. Switched back to the phone mic and it was still fine.
Seems the issue is there when initiating the call on BT, mic or speakerphone but switching from BT to the phone or phone to BT clears it up. I'm on a D801 (TMO) and first noticed this about three weeks back.
Rebooting the phone seemed to clear it up at least for the short term. I just noticed that the Google search app updated on the phone about two/three weeks back. Seems about the same time I started noticing the issue.
I had a backup of Google search 4.1.29 from back in January. Just restored that version and blocked it from updating to see if the issue comes back again.
Interesting to see this is also on the d802. Mine is the VS980.
The 13qcelp trick does not fix it. So tired of this!
Any other tricks out there??
Happened twice in one day. New record for me. Sick of people saying "hello?? Anyone there??? Hello??" until i turn speakers on. With speakers sound is horrible so really annoying! Wonder if issue will happen with AOSP/CM roms.....
Sent from my LG-D802

Microphone Issues on Asus Zenfone 2 Laser Ze550kl

Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.

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