Let me start from the begining.
So the other day I plugged my phone into USB in order to charge it (I had to keep it close to me hence why I didn't plug it into the wall charger). The phone was charging, showing up as a media device on the lappy, etc. I was doing stuff on the computer then I heard it vibrate so I went to see what it was. The blue notification light was on (facebook notification most likely) and when I pressed the Menu button the screen didn't come on. I also tried the Power button but same thing. So I decided to restart the phone. Since then, it hasn't turned back on.
I tested the battery in another device and it's working perfectly fine. Neither recovery nor download mode work. I tried to do some of the tests people recommended for sudden death, like plugging it into usb and leaving it for a while, trying to kick start it (putting battery in while holding the recovery buttons) - you name it, i've done it. I even went to the lengths of taking off the back cover to see if theres any crap that got in there, maybe a loose connector, anything burnt - nothing. Unfortunately, I don't have a multimeter to see if there is a charge running through the board. Looks like sudden death to me, the only thing is - I rooted the phone on the 1st day I got it and I don't live in the country where I bought the phone so sending it over for warranty repairs would be a pain in the ass. What can I do? I would greatly appreciate your help, if you manage to help me fix my baby, I will ENSURE to send you a donation for a nice, big, cold beer (or maybe a few).
Looking forward to any answers! I really need my phone, I use it for work.
It seems like a hardware issue... you need to take it to a local store to scan it's hardware.... maybe something gone wrong while charging which made something be destroyed inside it..... hope its not the motherboard.....
it happens sometimes, when charging current fluctuate, it destroys the charging circuit and in result it damage the whole current circuit, local repair shop can solve the issue.
Related
Yesterday I FINALLY received my new G2. Playing around with the device I was very excited at It's functionality and performance. I did get unlucky enough to receive one with loose hinges, but they didn't seem that big of a deal to me.
However, after owning the device for only 8 hours, I tried a little angry birds and setup Galactic Core live wallpaper. I flipped the keyboard open and noticed that the wallpaper disappeared to a black background. Hmmm, fairly odd. Closed the keyboard and still bring it back. Attempted to re-apply the wallpaper which didn't work either. I was getting ready to power cycle the phone when it turned itself off.
Tried pressing the power button and opening the keyboard. Nothing. Tried taking the battery out and then attempting to power the device on. Nothing. Tried plugging in the power cable to both the AC charger and a USB port on my PC. Nothing. Tried swapping the battery with the demo model at work. Nothing. I don't get any sound, vibration or even so much as a charging LED out of the device. I've pressed about every button and the device is non responsive.
So with all of the G2 bugs of this nature I am reading about (People with the same issue except theirs turns back on after a battery pull), is there a trick I'm unaware of or is this thing DOA?
DOA means dead on arrival, yours clearly wasn't dead when you received it , just call tmo and have them exchange you for another one.
greenstuffs said:
DOA means dead on arrival, yours clearly wasn't dead when you received it , just call tmo and have them exchange you for another one.
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Gee, thank you for the sarcastic response.
This is probably a dumb question, but does the battery have any charge left in it? You could try plugging into the charger, waiting a couple of minutes, then trying to turn it on. Past that, I think the only solution would be to have TMO send you a new one.
If you can't even get the charging LED to come up then I would gather you've got a dud phone (hey, it can happen). I assume you'd let it sit there in attempts to charge the phone?
Just for curiosity's sake, have you tried plugging it into a computer?
If all else fails, just go back to T-Mo and exchange it for another one.
Maybe try holding volume down and power for the recovery mode?
G2 CM6.1.1 (free)
Hi everybody
I have a problem with my Galaxy S5 (no custom rom, official)
I normally used my phone, I locked it. But, after about 10 mins I tried to unlock my phone, but nothing happens
I tried to reboot, nothing happens. I tried take out and put the battery - nothing happens. So I searched on Google and tried some keys combinations, but nothing happens. My phone has about 80% battery. I tried to charge it in the charger, but nothing is happening (black screen, no notiffication light). Also I tried to put off my SIM and SD Card, but nothing happens
Do you have some skills in it? Can you help me?
Few days ago, I faced the same problem..
http://forum.xda-developers.com/showthread.php?t=2853472
Then I'd to take it to the Samsumg store.. And they return it back in 2 days and said me it was a software problem..
I wanted to do a recovery reset, but i can't boot my phone anymore, also the Kies doesn't see anything, so. Did you really think that is a software problem? Because my phone won't vibrate at boot. So maybe it can be a hardware prob :/
EDIT: Phone started blinking red light... (nottiffication), I tried to charge it, but nothing...
Mate as mentioned early, same problem I faced..
It'll be better, if you return it to Samsung customer care..
You seem to be saying that the problem occurred unexpectedly. So presumably this isn't subsequent to a flash error, newly installed app or a trauma (dropping the phone, etc).
First ensure that your battery is charged, plug in the phone to a charger as well and try turning it on. If at all possible, borrow a battery from a friend's S5 or go to a store and borrow a battery for 30 seconds to confirm that the battery isn't the issue.
If the problem persists, then remove the cable and battery. Then put the battery back into the phone and press and continue to hold in this order, the volume down key, then menu key, then power key. Hold all three until the screen powers up (about 5 seconds). If this doesn't work.. the most likely problem is a damaged power key - try pressing hard or "wiggling" it to see if that makes a difference.
If you still can't start the phone, then see if a local cellular repair shop has a "jtag jig" that you can borrow. Or you can buy one on Ebay for a few dollars. When this jig is plugged into the USB socket, the phone should automatically restart.
If all of the above fails (which is unlikely), you would seem to have a hardware problem or unknown origin. Which would be very unusual. If your phone is under warranty, make a claim. Otherwise get an estimate to repair it.
.
If I hold all 4 buttons at the same time and connect the phone to PC, PC recognises the phone for a few seconds. Well, maybe not recognises, I cant see it, but it plays the same sound as if connected flash drive to pc. However, everytime it disconnects within a few seconds...
I´m in the same case, but I was flashing the Galaxy S5 with the four files ROM and the pit file using Odin3.09. All the process ended well, but after rebooting there apeared one Screen sayin something like "Some files at this phone are encripted and there can´t be modified......." so I did a manual reboot and take off USB cable and from this moment the phone don´t do anything but giving a sound when I plug USB to computer cable and I can see new COM --> Qualcomm HS-USB QDLoader 9008, and there repeat a loop.
I´m still looking for a solution, but it gives me that there is time to change phone.
Possible Fix
This thread is old but idk if this was ever solved, so in case anyone else ever has an issue like this. My Gf is still rocking this phone so i've had a little experience with it. The phone wont turn on or charge. I got it to work by sticking a flat head screw driver and prying it fairly hard against the bottom of the battery (the side closest to the charge port) and forcing the battery harder against the metal contacts. While pushing the battery I turn on the phone and it starts right up and continues to run even after letting the pressure off. I've noticed this happens every few times i take the battery out, but this method has never failed for me turning the phone back on. Hope someone finds this helpful.
kimo hands said:
This thread is old but idk if this was ever solved, so in case anyone else ever has an issue like this. My Gf is still rocking this phone so i've had a little experience with it. The phone wont turn on or charge. I got it to work by sticking a flat head screw driver and prying it fairly hard against the bottom of the battery (the side closest to the charge port) and forcing the battery harder against the metal contacts. While pushing the battery I turn on the phone and it starts right up and continues to run even after letting the pressure off. I've noticed this happens every few times i take the battery out, but this method has never failed for me turning the phone back on. Hope someone finds this helpful.
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weird, youd think that bending the tabs out to force contact with the battery better would do the same trick fwif
Hi people.
So i'm having a problem with my S7 Edge and i don't think it is common. A few weeks back I was using my phone and it would suddenly turn off and the battery would be drained too. After this first incident with the problem it happened more often, and the phone would start doing boot loops to the point where the phone just froze and turned off. When these problems occured it will usually need to be a problem where I do a safe boot (Volume up, Home button and power key), and everything will be fine (or to charge it if the battery drained), but recently, the phone just didn't work at all, to the point I waited for the battery to drain (10 hours), and try charging it, nothing happens.
So firstly I was watching a video and checking my CPU/Battery tempretures to see if that was the problem (the tempretures at the time were around 31 degrees), and mid way through the video it bugged out through the audio in a high screech and turned itself off.
I tried turning it on again but no response to the screen, i tried safe booting it, or every alternative booting option, it did not work at all.
Here is all the diagnostics and repairs I did, but no luck:
- Tried turning it on
- Different boot options (Volume up/down, Home button & power key)
- Cleaning the port for moisture detection
- Replacing the battery for a new one (Genuine one)
- Doing all of the above, with it on charge
- Connecting to a PC, but no detection
One positive I found was that when i put the phone on a wireless station, it would change colour to show that the phone is charging. I have however took the wireless out of the phone as it was in the way of the battery, and safely in my draw.
Before this final fault happened, I did do a recovery to a previous Android version, just incase if it was a software fault, but it wasn't. The phone is not rooted and I had it since September of 2016.
Is there any alternative options to do? As i'm running out of ideas to do as every solution on the internet is to turn it on, which i can't whatsoever.
The warranty is voided also as there is a crack on the screen lens, and it's way too much to pay for a repair.
I need some explination of why this is happening, so I can go in the right direction and not to waste money if i was going to a repair service, or purchasing the parts for myself.
Any help would be highly appericiated.
Check your installed apps to see if there any viruses on your phone. All you said are signs that your phone might have a virus (check how to remove it here: https://www.unlockunit.com/blog/how-to-tell-if-your-phone-has-a-virus/
However, there is a chance that you do not have any viruses on your phone, but at least you have to isolate this possibility.
Did you recall installing any app prior to this behavior?
This may be the case, however i can't turn on the phone at all. I tried every possible reboot possible, download mode, bios mode, safe boot, reboot, but nothing happens unfortunately. Unless i can do it whilst it is turned off, i can do something. I have a PC if i can do anything else with it.
I don't think I have installed any weird apps on the phone.
sounds like a brick to me. Not a lot I can thing of you can do.
If you place the wireless card back in does it boot?
IT sounds like you've messed with the internals, so possible you damaged something?
I don't particularly think that I broke it from the inside as it was behaving the same before i opened it. And when i used the wireless charging, it will only indicate it was charging or getting detected on that charging pad and not on the phone regarding a red led, or the charging icon
Have you tried holding volume down + home + power for 15 seconds and try turning on the phone again?
As mentioned in the description, I have unfortunately
MOweenSalah said:
As mentioned in the description, I have unfortunately
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Have you had any luck? Am in the same boat.
Hello guys,
This just happened.
I left my phone charging, and when it hit 100%, I disconnected it from the charger and then I was going to put it in airplane mode, so I could go to bed. When I pushed the status bar down, the phone froze, 5 seconds later the screen went black and it wont turn on now.
When I plug the phone on my PC, there's a sound notification from windows, just like when you plug whatever USB device, but the phone is absolutely dead.
Holding the power button doesn't help. It just got out from warranty last month.... Full stock phone.
Does anyone know how to fix this?
50/50 chance a new battery might fix your problem. But if your not gonna do it yourself might be time to throw in the towel.
Similar event happened with me, phone died abruptly service center people told me that pcb has died and needs to be replaced, will cost more than 300$ for a new pcb. This phone has got really poor quality hardware component can die any time. Never gonna buy huawei built phone in future
Exodusche said:
50/50 chance a new battery might fix your problem. But if your not gonna do it yourself might be time to throw in the towel.
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I haven't had any problems with the battery whatsoever, it was fine since day one, a little but totally normal wear. The phone charged fine everytime also.
I stopped by in a service shop, they don't mess with nexus devices and they don't know anyone who does (Nexus never came to my country, so it's a rare device to see, iPhones, Galaxies and Moto G are kings here)..
Anyway, I tried everything I could. Hair dryer, downloading build with QFIL, holding the power and volume for more than 20 minutes, leaving the charger on for 24h and everything else I found online and the phone didn't even tried to recover, so I pulled the trigger on a OnePlus 5T. I hope this one lasts me for 5 years, like I was planning with the N6P.
Please can someone help me with a problem I’m having with my Samsung Galaxy s5.
I put my phone on charge before I went to bed and when I woke up it was still showing a red LED. I knew this was wrong because it should have had enough time to charge and turn green. I had not powered the phone off before putting it on charge and I plugged it into the same USB 3.0 charging lead I have been using for the past six months. I unplugged the phone and pressed the power button to light up the lock screen but it didn’t light up.
I’m thinking possibly something has either shorted or over heated and fried something either on the charging port assembly or one of the chips adjacent to the port while the charger was plugged in. It seems like only a trickle of power is getting through to the phone. When I plug a different USB 2 charging cable into the phone, without trying to power on, the charging icon appears but shows no charge at all in the battery.
I have also tried the spare battery I have but it’s still the same. I know the spare battery is 100% fully charged because I store it in a separate charging/storage box which shows a green LED when it is full. In fact the one which was in the phone at the time is also fully charged according to the charging box. Neither battery has got warm at all inside the phone. I’m confident both batteries are fully charged and totally fine and the problem isn’t with the batteries.
At this point I removed my sim card and also the MicroSD card. I needed the sim to use in my spare phone and I wanted to see if the sd card could be causing the issue but after again trying a normal reboot it made no difference.
I’ve tried several possible things I found on google but nothing has worked. Between each different thing I tried I had to remove the battery for 10 seconds and insert it again to get it out of the boot loop so I could try something else.
Initially when I tried booting into safe mode, then recovery mode and then download mode it brought up the screens for those but in each case after a few seconds the phone powered off and went into a boot loop so I couldn’t attempt any recovery options such as clearing cache etc. Now I cannot even get it to start any of those modes at all and all that happens is the phone does a little vibration, displays the Samsung logo and then just boot loops no matter what I try.
I have tried removing the battery and leaving the phone for a few hours then powering on again but it still just loops.
I have tried pressing and holding Vol-down when plugging it into my PC using a different USB 2 cable and windows acknowledged a phone was plugged in but said it couldn’t connect or recognise the phone and suggested the phone could have a fault.
I don't know if maybe my USB 3.0 lead has a fault that could have caused it or if there could have been some electricity spike while the phone was plugged in, or as I said a component has just fried.
I strongly suspect this is a hardware fault and not a software fault but as I’m not a phone engineer I have no idea about how to trace any possible hardware issues or what might have gone wrong. I would really appreciate any help or suggestions about what the problem might be as this has been a great phone for the last 2 years since I got it and I’d be sad to have to junk it and buy a new one.
Thank you.
I would not junk it yet......
You had mentioned that you go through a lot, just to get phone into Recovery ( " Initially when I tried booting into safe mode, then recovery mode and then download mode it brought up the screens for those but in each case after a few seconds the phone powered off and went into a boot loop so I couldn’t attempt any recovery options such as clearing cache etc. Now I cannot even get it to start any of those modes at all and all that happens is the phone does a little vibration, displays the Samsung logo and then just boot loops no matter what I try." )
OK, just my 2 cents here on this... Why not trying to goto Recovery by pressing and holding the Volume Down (vol-); Home button, and The Power button all at the same time. (yes, if you have a Recovery, and its works, you should be able to boot right into Recovery- >Now, (I would, cause I've been there..) I would also have a PC going with Odin open (Plus the Latest Stock Rom) ... If it works, you would flash the Stock ROM, to clean up anything, giving you all stock, but you can change that of course ...then go from there...
Second, if you can not still get to Recovery.... Have you tried a Stock USB Cable, only asking.... Obliviously something is a miss... with Power... IF phone is off, and you plug it to a power source ... then system has power, and these can power up with just the usb cable, without having the battery in..... Been there. Can add the simple fact, if using just a Micro SD cable, they can bend the Power Board. Believe me (Had to fix the Wife's S5 a few Frinkin' times....) That is why, I say using the Stock Cable, or even a USB 3.0 Cable (like the stock one) does help with power issues when the Micro has bent up the power board...
Will check back and see if this may have you to Recovery or fixed... sure hope this can help you out
Thanks for replying godofsalt.
At the time the phone was plugged in to my USB 3 lead which charges faster and all I can think is that perhaps there could be a fault with the lead or the higher ampage of using this lead caused a circuit to burn out.
I have around a dozen USB 2 leads and I've tried your idea with 3 different ones but none of them will fire up the phone at all with the battery taken out.
I am sure this is going to need some kind of replacement either of the charging port or the motherboard. I don't rate my chances of trying to do it myself and I don't think it will be economic to take it to a shop so I've found a better option by buying the same phone which is second hand but in good condition. That way I know I have all the additional accessories already for probably the same price any shop would charge to fix it.
In future I'll stick to using a decent USB 2 lead on the 1 amp charger I used to use before and hopefully this will not occur again.
G500F battery graphic/boot loop
Had the same problem a few days after installing a 9.0 Rom. My battery is brand new and all cables aren't too aged, so I thought this had to be a physical fault of some kind, but then I had the thought to flash an older bootloader and just like that my battery started taking a charge again and I could boot up. Switched to Flyme os for a while the went back to 9.0 again, with the lastest bootloader and the thing stopped working again. Don't know too much, but I'd try and flash a different bootloader to see if there's any difference. My device failed right at the Galaxy logo, then looped the charging graphic endlessly but would strangely go into download mode and not fail. Don't know if this helps, just thought I'd share my solution.
Thanks for replying henderia93.
My symptoms are very slightly different in that the phone couldn't maintain any of the modes I tried for more than a few seconds before going back to the boot loop again so there was no chance of trying any software fixes including flashing the ROM. Now it won't enter any of those modes at all. I'm certain that's due to only a trickle of power getting through to the main board, not enough to maintain any recovery modes, so there is just enough power for it to attempt to boot, but no more so it just keeps looping, most likely caused by something that has blown while on charge.
MarylinC said:
Thanks for replying henderia93.
My symptoms are very slightly different in that the phone couldn't maintain any of the modes I tried for more than a few seconds before going back to the boot loop again so there was no chance of trying any software fixes including flashing the ROM. Now it won't enter any of those modes at all. I'm certain that's due to only a trickle of power getting through to the main board, not enough to maintain any recovery modes, so there is just enough power for it to attempt to boot, but no more so it just keeps looping, most likely caused by something that has blown while on charge.
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I ha e taken so many of these a part... Like I may have mentioned, there is a Board, just for the USB (data and power (i still have 2 of them)).... In short, you really have to pretty much take the phone a part. Being very careful with the Screen, and the "Sticky" LEDs and the Home button. There is a lot to it actually.
Like I said, been there done that... Cheap to get, takes some time but it is possible to replace that board. It's a separate board different from the actual main CPU board.
I would have to find it, but I had a manual, for taking these a part.
godofsalt said:
I ha e taken so many of these a part... Like I may have mentioned, there is a Board, just for the USB (data and power (i still have 2 of them)).... In short, you really have to pretty much take the phone a part. Being very careful with the Screen, and the "Sticky" LEDs and the Home button. There is a lot to it actually.
Like I said, been there done that... Cheap to get, takes some time but it is possible to replace that board. It's a separate board different from the actual main CPU board.
I would have to find it, but I had a manual, for taking these a part.
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While I've been looking for answers about this I've seen teardown videos for the s5 so I can see what the port assembly looks like with it's little PCB behind it. As I have a replacement s5 on it's way all I need to decide now is whether to keep the old handset for spare parts or see if I can follow the teardown video to try and install a new port assembly to get the phone working again as a spare.
MarylinC said:
While I've been looking for answers about this I've seen teardown videos for the s5 so I can see what the port assembly looks like with it's little PCB behind it. As I have a replacement s5 on it's way all I need to decide now is whether to keep the old handset for spare parts or see if I can follow the teardown video to try and install a new port assembly to get the phone working again as a spare.
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Yep, me too, seen many vids on the tear down. I decided to go a bit more, IMHO, to have an actual manual, PDF, when I did my first one, many years ago. So, can read, and use photos wisely. Seen too many Utube crap, where the break it, destroy it..... crazy!
Well, at this age, not too sure what to do my self. In our case, our present service is cheaper to Keep these. Grandfathered in, and we pay a but less, than going to any other carrier. Plus, these newer phones are not cheap at all.
True, it up to you. hope all goes well.
Sorry I am a novice so please excuse my question.
Are you assuming that the usb port is shorting even when no usb cable is inserted? As you put a fully charged battery in with no change it would seem that the act of charging is not involved.
Have you tried a voltmeter to check the voltage at the battery charging pins?
Have you tried to check the voltage at the two pins commonly used for a wireless charging adapter (to the upper left of the battery) to see what the voltage is?
Sorry if I am off base.