Backup and restore doesn't work for settings - Samsung Galaxy S7 Edge Questions and Answers

It has 3 restore points. One faulty s7 one an s5 one and an s3 one. Why won't it backup or restore. Can I delete them. If so how?

I have a feeling I may be the only one with this issue lol

Log into your samsung account online, go to account details, storage and delete backups.

will try that later . Never found the section online to do it

Deleted my old backups but it doesn't fix it

Contacted samsung and they're looking into it. Suprised nobody here can help

Related

How to transfer settings and profile to new Nexus 7

Want to transfer settings, profile and everything possible from old 8GB Nexus 7 to my new 16GB Nexus 7. Not rooted. Original OS. Not sure I ever backed anything up yet into cloud. Definitely have not backed up to my pc. Have AmazonData, Google Data and Dropbox Cloud. How to I back up everything possible. The apps I already bought I assume I just reinstall from Google Play store. Any way paid apps can be restored from any backup? Thanks
Titanium backup can restore your apps and app data, it might be able to restore some of your setting too. They should stay linked to the market.
You could move the backup files to online or just to your computer. As long as they go in the same directory in the new one, as they came out of the old one, titanium backup will be able to restore them.
Jon565G said:
Titanium backup can restore your apps and app data, it might be able to restore some of your setting too. They should stay linked to the market.
You could move the backup files to online or just to your computer. As long as they go in the same directory in the new one, as they came out of the old one, titanium backup will be able to restore them.
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OK, thanks. I did buy Titanium backup, but unfortunately I did not get super user or root my 8GB Nexus 7. Installing Titanium backup on my new 16 GB Nexus as well as getting superuser will be my first priority.
Your post did give me more confidence in using both my computer and using Google Cloud backup. When I checked my settings I saw that I had checked "back up my data" and automatic restore it, and also had my main Google email account set as the "back up account."
I will back up the 8 GB to both. However, I am still uncertain whether I can automatically restore my settings and profile and passwords from the 8GB Nexus back up onto my new 16 GB Nexus.
No worries mate, just glad I could help. Yeah, you did the right thing with the back up my data. It should restore at least some of your setting. (Not been able to test this feature yet, not got another N7 yet )
(Would love to use the online backup feature in TB, but upload on my internet is useless. Only get about 50kbps....)
Personally, I think it's best if it doesn't save passwords. I'm always suspicious about these type of things......
Definitely unlock and root first. You can always re lock and un root if you need to send it back for any reason. Besides, it's always nice to have a little more freedom. Just so you know, OTA Root Keeper will keep root if you do OTA updates, just learn how to use it first.
Good luck with transferring your setting over, can't see it taking long. It's always nice to use a new piece of tech anyway, no matter what your doing

help! cannot use backup/nandroid, apps crashing?

hi guys, I made a backup of my buddies phone with philz recovery. Then I flashed it but the contacts did not sync and i forgot to back those up. So I went to restore the back up and upon booting up all the apps crash. Like I cant do anything, all i get is a black screen with "has suddenly stopped working"
I have no idea whats going on. I flashed phone back to stock and rooted it and am trying to use nandroid manager to go to the Com.contacts folder and extract/copy it but to no prevail. The contacts in this case are very important.
What's going on? What can I do to get the contacts out? Or why the heck wont the backup work? It's like it got corrupted even though it did say it backed up just fine with no errors. Thanks!
You can use Titanium Backup to extract data from nandroids.......you have to pay for the app.....but it is one of the most useful apps a rooted phone user can get.
Sent from my rooted kn0x0 stocKK SM-G900F S5
Just thought id add a note here, the stock contacts app has the ability to backup/restore contacts, just go to your contacts and go to settings<contacts then there should be an import/backup option.
Sent from my SM-G900A using Tapatalk
after a long tedious day I managed to succeed... I got the backup onto my pc, combined the couple .a-e files into one, and went into where the contacts2.db is, I then copied that to phone, and used a file explorer with root, copied and pasted it in the old place and walla... I converted contacts to google account as to "device" only and now they are finally actually being maintained by google sync.
I know that you can just import/export a contact list and I should of done that in the first place as it'd of saved me literally hours of work... But I thought that google automatically synced the contacts and that it wasnt that you had to change them over to google.
At least I guess the contact issue is solved. I still have no idea why the backup was having the apps crash. so It's good i made one to extract the file from but on the otherhand. It's useless in the sense i cannot boot it up.

Extract app+data from Nadroid backup and move to different phone?

Hello
Recently my galaxy S5 got stolen and I lost all my titanium backups on the SD-card and therefor my authentication app also got lost. Unfortunately I didn't save any titanium backups outside of the phone so now I can't restore the authentication app to my new phone.
However I found a Nadroid backup on my PC but the new phone is an old Galaxy Trend where I can't really find any recovery or any real support here on XDA on how I could fix it. Despite this I found an app that could root the phone so now I got root which could help me restore the authentication app if i find a way to recover it.
Kind regards!

Calendar Storage deleted

Hi I have a Galaxy Note 3 and was trying to remove some bloatware while doing so I accidentally deleted calendar storage. Some people suggested I download the stock firmware and extract the apk but I'm not sure how to do so could someone please help me fix this I have done tons of googling and this is the last place I can turn to.
Backup data and restore your Nandroid backup or Just factory reset.

Cannot restore backup from Samsung Cloud

Hi, in these days my phone was sent to service repair. Now all data is cleared. Before repair I made a full backup via Samsung account.
Now I can't restore backup, also tried wipe data and re-flash firmware.
At first boot tried to restore backup, when it search for backups, it appear a loading bar with something like "Restore" and it looking for backups but it will disappear in few seconds.
I have minimum of 3 backups stored, tried to redo a backup manually and restore but I can't, same via Settings->Backup and restore.
What can I do? It seems that I can't restore my past and future backups.
Thank you
Hi, I have same problem, did you already solve it?
Not yet, I think that it's not a problem related with the smartphone but with the account. I think that we have to call Samsung support.
Same issue here with S7!
SOLVED! Resetted the app Samsung Cloud and then updated, reboot, wait 2/3 mins and restored backup successfully.
Did not work. How did you reset? Just cleared the data? And I see no updates..
Sent from my ZTE BLADE V0730 using Tapatalk
sudaltsov said:
Did not work. How did you reset? Just cleared the data? And I see no updates..
Sent from my ZTE BLADE V0730 using Tapatalk
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Yes, cleared cache and data. It worked for me.
You may try to see logs.
1. Open dialer and compose *#9900#, clic on DEBUG LEVEL and select MID or HIGH, your device will reboot automatically.
2. Redo the procedure to try to restore backup(in this way you will generate the logs for your issue)
3. Open dialer and compose *#9900#, clic on RUN DUMPSTATE/LOGCAT/MODEM LOG, wait for the process to complete and select COPY TO SD CARD (include CP RAMDUMP)
4. Search for the log file and see if you can read something wrong.
Contacted Samsung Support. And that is exactly what they did - updated (some nontrivial way) Samsung Cloud app. Then I could do the restore! Hurray!
what should i do next after this?
If anyone still has this issue, what worked for me was to go to Galaxy Apps and update the Cloud app. (You have to display system apps.)
It's a tip I found here:
https://forums.androidcentral.com/s...rver-try-again-later.html?passport=1548204689
You can follow the steps to get back your Samsung data.
1. Recover the wanted data from Samsung Account. To get back your files, you need to go to Settings and elect Accounts once again. Next, choose Samsung account and tap on Restore. After that, you can select the file types that you want to restore and click on Restore now to start restoring.
2. Confirm your option. After taping on the Restore now option, a pop-up prompt will appear to ask you to confirm your action. Just tap on ok to proceed the process.
I had a problem with restoring my repaired phone. It turned out I had two Samsung Cloud accounts; one with one phone contact and approximately 6 photos. The two SC accounts were attached to two different emails. I found this out by logging in to Samsung Cloud on my PC. Then I had to do a hard restore on my phone and then I was able to sign in to the correct SC account and could restore my precious data.

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