Hi, i used to have a note 4 and in the stock samsung gallery i was able to see all mi videos and photos located in external or internal memory but now in my s7 edge i can only see the multimedia located in internal memory...how can i change/fix that?
I have a second problem, when i reboot the device i always get a external memory notification, kinda anoyhing, why is that happening and how can i fix it?
Tnx a lot, first day with s7 edge.
galarond said:
Hi, i used to have a note 4 and in the stock samsung gallery i was able to see all mi videos and photos located in external or internal memory but now in my s7 edge i can only see the multimedia located in internal memory...how can i change/fix that?
I have a second problem, when i reboot the device i always get a external memory notification, kinda anoyhing, why is that happening and how can i fix it?
Tnx a lot, first day with s7 edge.
Click to expand...
Click to collapse
Your photos and videos should be under Camera if taken with it, there is a little icon on the folder if it's external. Otherwise in their respective folders. The Gallery has both your internal and external medias per default (not even sure it can be changed, unless you manually hide them). I'm thinking your SD card might be bad, which would also explain the high memory notification you get on reboot. Backup what's on it to your pc or other device, format it and copy the stuff that you need/want back on it.
BWolf56 said:
Your photos and videos should be under Camera if taken with it, there is a little icon on the folder if it's external. Otherwise in their respective folders. The Gallery has both your internal and external medias per default (not even sure it can be changed, unless you manually hide them). I'm thinking your SD card might be bad, which would also explain the high memory notification you get on reboot. Backup what's on it to your pc or other device, format it and copy the stuff that you need/want back on it.
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Click to collapse
tried that already but still nothing appears in the gallery, i can access all files with a explorer even the stock one but nothing appears in the galley app.
galarond said:
tried that already but still nothing appears in the gallery, i can access all files with a explorer even the stock one but nothing appears in the galley app.
Click to expand...
Click to collapse
Do you still get the high memory notification after formatting? If so, test something: Format the sd card, put it in your phone with nothing on it and reboot to see if you get the notification. If you don't, the issue is one or a few of your files on it. If you do tho, the sd card is faulty or simply doesn't play well with the S7.
BWolf56 said:
Do you still get the high memory notification after formatting? If so, test something: Format the sd card, put it in your phone with nothing on it and reboot to see if you get the notification. If you don't, the issue is one or a few of your files on it. If you do tho, the sd card is faulty or simply doesn't play well with the S7.
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Click to collapse
tnx for th help but i returned the phone got my money back...scared of s7 edge with so many problems, coneccion, gps, signal, speaker, screen, sd card, etc.
galarond said:
tnx for th help but i returned the phone got my money back...scared of s7 edge with so many problems, coneccion, gps, signal, speaker, screen, sd card, etc.
Click to expand...
Click to collapse
Sounds like you had a faulty device. The issue you've experienced are quite isolated. Sucks though cause it's a great device
My mother phone was running out of space for a long time. She tried to install some stickers app from windows phone and obviously due to lack of storage it is stuck in the process.
From that point my troubles go on.
First of all I cannot enter into most of the apps on my phone. Only some simple setting app work.
For I can turn on and off wifi, set date to on and off and do the simple operation. I am litteraly out of space but everytime I delete facebook, messenger the phone restarts to old settings.
I have searched all over the internet and I cannot find the solution. There are lots of photos on this phone and I just want to save them. Unfortunately whilst my PC can see the device when I double open the windows phone there is nothing to show.
Please tell me if there is any trick to connect to file system by interop unlock of phone. Anything will do really.
Thanks
Mrsevic said:
My mother phone was running out of space for a long time. She tried to install some stickers app from windows phone and obviously due to lack of storage it is stuck in the process.
From that point my troubles go on.
First of all I cannot enter into most of the apps on my phone. Only some simple setting app work.
For I can turn on and off wifi, set date to on and off and do the simple operation. I am litteraly out of space but everytime I delete facebook, messenger the phone restarts to old settings.
I have searched all over the internet and I cannot find the solution. There are lots of photos on this phone and I just want to save them. Unfortunately whilst my PC can see the device when I double open the windows phone there is nothing to show.
Please tell me if there is any trick to connect to file system by interop unlock of phone. Anything will do really.
Thanks
Click to expand...
Click to collapse
As I just want to save data would it help if I install android 7? Would android then recognize internal storage as partition that I could use with some recovery program?
Can I force installation of Windows phone 10 from PC? Is there any way to stopp the installation of the app from PC with some power tools or anything?
Please help.
Thanks
Like the title says, my wife is pretty upset. I got us both new unlocked s8+'s from best buy just prior to our cross country trip with our kids.
No SD card installed.
She took 200+ pictures and today they are gone. Only videos remain in the gallery, in my files, or even using a file explorer.
I called Samsung, waste of my time.
Google drive is the only cloud app being used (for documents), pics aren't there.
Any advice or thoughts? I've seen older posts on forums of this happening on android phones and not of the fixes have worked. (Clear cache, search for and remove .nomedia files)
Thanks,
Dave
Sent from my SM-G955U1 using Tapatalk
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Kirbocolypse said:
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Click to expand...
Click to collapse
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Sent from my SM-G955U1 using Tapatalk
If internal then she must have done something, if pics dissapear from sdcard its most like corrupt, best is to have that when u take pics it automatically syncs to a cloud service for backup.
Arcolog2 said:
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Click to expand...
Click to collapse
Are you going to root? Afaik you can only do that on the exynos version (not usa)
Correct. No root available yet/ever, was just saying root seems like the only way people are getting back full res lost photos.
Sent from my SM-G955U1 using Tapatalk
3 Questions
What gallery app are you using? Did she hide or exclude any folders by accident?
Thirdly, try running a recovery programme. You can get for free on the net. So long as she has taken no further photos or put anything else on hard drive should be able to recover.
Finally check all folders on phone and also check camera app settings to ensure the folder they are saving too is correct.
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
No root available for S8 yet so none of the recovery tools work, your photos are really gone, that's so sad.
Suggest keep your Google photos sync on and regular backup of your entire phone with Samsung Smart Switch PC version.
See if this help to recover photos from Samsung Galaxy S8+.
Why do you need root to access recovery programme?
MixEcoSystem said:
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Click to expand...
Click to collapse
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Arcolog2 said:
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
You guys can try a factory reset. I am actually going to observe this phenomenon happen. Also my mom doesn't like loosing her game saves. I told her to copy her pictures and videos frequently to her laptop in case it happens again (and it will happen again).
Arcolog2 said:
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
Click to expand...
Click to collapse
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
mbashat said:
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
Click to expand...
Click to collapse
Thank you, I will look it up in the morning.
Sent from my SM-G955U1 using Tapatalk
Root is now out on the S8 (snapdragon) variant so you may still be able to recover them if you haven't found a fix :good:
Galaxy S8 photos vanished
Many thanks for this post. I suffered from exactly same problem yesterday. This is the first time ever I had this problem with Samsung. I have been user of Samsung S2, S5 and now S8.
I am extremely disappointed that one of the most expensive mobiles has caused this problem. I am going to contact samsung about it because many important picture files lost.
The only precipitant was that my battery completely drained out yesterday and when I turned it on there was loss of photos last from three days.
This is completely unacceptable service from such an expensive mobile. I am very upset. My camera photos gets saved in SD card and are backed up by samsung cloud as well as in google drive.
Please help me with suggestions to recover the lost data.
Samsung s8 plus issues lossing pictures
Thought samsung is the best of the best in phones software and the rest all in one phone but clearly I was wrong I lost loads of pictures on my samsung s8 I sold yesterday and my samsung s8 plus now doing the same thing to lost 100plus pics to I'm going sell this one it's my contract phone but I don't care I just carry on paying it off but I get better phone then this that I can trust....best ones are Vodafone platinum 7 and Vodafone v8 so far are the best phones money can buy reliable to and trustworthy..... samsung makers are in software they need to do better much more improvements to
Please help me.
My problem was: suddenly my pictures disappeared from the Samsung Gallery App, but they do exist on several folders for ex. DCIM/Camera. Why arent they appearing inside Samsung Gallery? I did nothing different than what I usually do... I am so mad about this! I even did factory reset and I still cant see my pictures on Samsung Gallery
Same issue here. Just moved over from iPhone.
I've noticed that so far the pics affected have been in their own albums. One was hidden and one wasn't. 1 photo remains from the one that wasn't hidden. I think it only remains because I had texted the pic to someone.
Internal storage.
Developer Mode On.
Auto Update Off.
Have connected phone to a PC via USB prior to issue.
Images don't show in the file folders when I browse them from the My Files app, either. They're gone.
The other odd thing is this may have only started after changing this device name in About Phone.
Anyone else have a changed device name?
You guys should sync with Google Photos!