Strange glass damage - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Top right of my screen, there's a perfect circle area 2.5cm in diameter and 3mm thick where I believe the oleophobic coating has been lost. If I clean the glass it disappears but after a while I can clearly see it.

Image attached

up up up

Can u use good camera, i can make out as curve...
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DBZo07 said:
Can u use good camera, i can make out as curve...
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Not easy to take a good pic as it's a lot reflective .
I can assure it perfectly circular shape.
Will try later at home.

Here's a better image

I saw something identical on the S3 forum a few years back, and the verdict was that the mark was caused by the suction cup used to attach the screen at the factory.

Related

small gap on screen

have you guys notice small gap between the glass and the silver plastic rim around it,visible only on bright environment..
i've noticed this on the first day. My friend said he read something about this on other phones to. I'm guessing its because of it being glass. It is design to protect the screen so when you get a bump on side it will not break the gorilla glass. I think
Shujitzu said:
i've noticed this on the first day. My friend said he read something about this on other phones to. I'm guessing its because of it being glass. It is design to protect the screen so when you get a bump on side it will not break the gorilla glass. I think
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Might be true, maybe its for design purposes, in mine its only noticeable on the top area, but when using the phone normally you will not notice it because of its black color..
It's generally used as a seal to keep dust from entering the phone.
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emorej said:
have you guys notice small gap between the glass and the silver plastic rim around it,visible only on bright environment..
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Silver? Mine is smoked grey metal
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Yeah i just noticed it on mine. Wonder if we should be worried about the screen popping out of the frame or something. The gap is more prominent on the right side of the screen when looking at it. Top and bottom has no gaps. Hmmm...
Mine looks like it has an equal amount of gab and some dust that settled in.
its made like that. like what someone said above, its to protect the edges of the glass from shattering.
The glass on mine is a bit off centre, cant see it unless looking right at it in light.
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I had the same glitches. Down and on the left side of the screen. Got the screen replaced by Samsung. The frame and the screen is stuck together from the factory. Now it sits really tight.
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foxman01 said:
I had the same glitches. Down and on the left side of the screen. Got the screen replaced by Samsung. The frame and the screen is stuck together from the factory. Now it sits really tight.
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So is it a factory defect then? Unit seems to be working flawlessly though and no screen glitches
I noticed a tiny little gap on the bottom most part of my screen and the frame. It's not very visible, but it seems to be collecting a little bit of dust.
I never noticed it before reading this thread.

i just brushed the metal bezel

i just brushed the metal bezel with soft soft sandpaper now it looks like new, it was showing signs of wear so after brushing it, it looks much nicer, I hate all those shiny bezel as they get scratched easily
hykhleif said:
i just brushed the metal bezel with soft soft sandpaper now it looks like new, it was showing signs of wear so after brushing it, it looks much nicer, I hate all those shiny bezel as they get scratched easily
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Would try it in the morning, thanks!
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size of sand paper or what ever that metric is used to classified sand paper
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Any pictures to show what it looks like? Thanks!
I'm pretty sure the Note doesn't have a metal bezel...
pboesboes said:
I'm pretty sure the Note doesn't have a metal bezel...
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Yes. It is just coating.
You probably would get more scratches by sandpaper.
i will upload pictures tomorrow, i used a sponge with its side had such a fine fine coating of somthing that feels like sand paper ( i will post its picture too )
what ever the bezel is made of it had now a brushed look, finally from now on i don't care if it gets scratched or not as I can brush it off again any time.
the keys coating after brushing became black which added a nice look to the brushed bezel
I'm not sure, but my old HD7 got scratched on the power and volume buttons and eventually rusted. I think if you take off or cause any weakness in the covering it will oxydize and rust, even if it is metallic paint. I really wouldn't suggest doing this to your device. It may look good now but there's no guarantee it will stay that way.
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On the international version I have, the bezel is just a chrome paint. Its a very fine layer and has chipped off in a couple of places with the same black underneath. Wouldn't recommend scratching/sand papering it.
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SpyderTracks said:
On the international version I have, the bezel is just a chrome paint. Its a very fine layer and has chipped off in a couple of places with the same black underneath. Wouldn't recommend scratching/sand papering it.
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Yup, same here. Wouldn't do it unless you want a black bezel. An ugly one.
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hykhleif said:
i will upload pictures tomorrow, i used a sponge with its side had such a fine fine coating of somthing that feels like sand paper ( i will post its picture too )
what ever the bezel is made of it had now a brushed look, finally from now on i don't care if it gets scratched or not as I can brush it off again any time.
the keys coating after brushing became black which added a nice look to the brushed bezel
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tommorrow came and went....pics ready?
jeffs99 said:
tommorrow came and went....pics ready?
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He never said where he was going to upload it
Maybe "Friend" him on Facebook?
Kangal said:
He never said where he was going to upload it
Maybe "Friend" him on Facebook?
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Lol
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kyrirhcp said:
I'm not sure, but my old HD7 got scratched on the power and volume buttons and eventually rusted. I think if you take off or cause any weakness in the covering it will oxydize and rust, even if it is metallic paint. I really wouldn't suggest doing this to your device. It may look good now but there's no guarantee it will stay that way.
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hi everyone well I actually after 1 day of brushing the bezel I regretted it, as said above I noticed it started to look ugly thanks god I had received a replacement bezel new from ebay, so immediately i took off and put the new bezel.
I always ask myself why companies put those cheap bezels that are easy to get scratched in the first place, what a shame on them

Curved edge screen?

Honestly the S3 was so annoying with it's curved edges and trying to find a good screen protector with a good fit. I do not like wet application ones so I was stuck with dry apply ones that never covered the entire screen. So to anyone who may know are the edges of the screen curved?
they don't seem to be, from what I've seen. I've taken note of this too, i didn't care for the curved look. the s4 seems to be flat all the way across
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soraxd said:
they don't seem to be, from what I've seen. I've taken note of this too, i didn't care for the curved look. the s4 seems to be flat all the way across
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Pretty much this.
On several hands on video you can see clearly that there's a metal trimming around the edges.
pewpew345 said:
Pretty much this.
On several hands on video you can see clearly that there's a metal trimming around the edges.
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Yeah I saw that but the S3 also has a trim just not raised like that... And I haven't seen a picture with the perfect angle to say absolutely... Though now that I see Spigen has their Glas.T and Glas.TR posted im thinking that's a good sign
Sent from my GS3
On my sample, there is a very small gap (few mico-meters) between the metal ring (real metal this time) and the glass
Additionally, the glass does not cut, so it seems to have a round edge on a few micro-meter (not milli-meters, definively not like S3). It's all the same with HTC Desire for example, so you should not have any problem with glass protection.
My camera doesn't do good macro mode, so I can't show you properly, and as we have a month to go, mechanics might also change a little. But it's not like S3, you can go with screen protections.
I use to have this problem too.From all the videos and photos i trying to notise,S4 seems to be all the glass flat so we wont have this problem!

Does the Camera have a protective shield to remove ~ Solved. Yes it's Does.

Guys,
Quick question. Just received my S4 and took off the protective plastic on the back and front of the phone.
However, the camera lens looks like it may have one as well but it is hard to say for certain.
Has anyone had to remove anything from the lens?
Looking at the lens there is definitely something on there because I can clearly see an air gap and if you press on the lens you then see this protective layer sticking to the lens itself.
If you don't touch it you then can see half the lens with the transparent substance touching it whilst the other half is not.
I have not yet taken a photo as it's just gone on charge but it's my guess it's going to show this transparent cover over the shot.
Edited: Thank you to all who subscribed. Yes it does have a protective cover that requires removal.
There is a small protective plastic shield surrounding the lens, but not directly over it.
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Beards said:
Guys,
Quick question. Just received my S4 and took off the protective plastic on the back and front of the phone.
However, the camera lens looks like it may have one as well but it is hard to say for certain.
Has anyone had to remove anything from the lens?
Looking at the lens there is definitely something on there because I can clearly see an air gap and if you press on the lens you then see this protective layer sticking to the lens itself.
If you don't touch it you then can see half the lens with the transparent substance touching it whilst the other half is not.
I have not yet taken a photo as it's just gone on charge but it's my guess it's going to show this transparent cover over the shot.
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I know exactly what your talking about as I'm thinking the same lol , don't know if I should try and remove it or not
I removed it and a number of other people have also. Need to take the back off and get under the edge with your fingernail.
I suppose what we need to hear is if anyone has removed this cover and was it meant to be removed?
Edited: Thanks dacbeth. I'll get a scalpel to it when it's finished charging.
Why on earth it's not mentioned though is weird.....
It's not stuck down very well. Mine almost jumped off as soon as I lifted one edge with my fingernail.
proctologist said:
It's not stuck down very well. Mine almost jumped off as soon as I lifted one edge with my fingernail.
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That's what I would have assumed.... But as mine is definitely not wishing to move (so far tried with finger nail but no joy) I thought it best to come here and ask other owners.
I removed mine. There are also some near invisible covers around the edges of the phone too.
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Yup. Mine came with a protective plastic -- wasn't covering the lens itself though. Its a rounded square with a hole in the middle where the lens is.
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Planktron said:
I removed mine. There are also some near invisible covers around the edges of the phone too.
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Thanks... I didn't notice those side protectors.
seltaeb said:
Yup. Mine came with a protective plastic -- wasn't covering the lens itself though. Its a rounded square with a hole in the middle where the lens is.
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Thanks... Mine has no hole and covers all the lens.
I have removed it very easily with a pin
I didn't remove mine, Since the plastic is not covering the entire lens, I think this is to avoid lens to touch the table and be scratched.
SoRRoW_BR said:
I didn't remove mine, Since the plastic is not covering the entire lens, I think this is to avoid lens to touch the table and be scratched.
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Yeah, I don't think it's meant to be removed. I took some fantastic pictures with that plastic on, and then thought you were supposed to remove that and that pictures would look even better, but they look identical. Also it took a good 10 minutes to get off, scratching at the edges with my fingernail before I finally got underneath it. Wish I would've kept mine on!
You'll find that if you don't remove it, it will start to collect fuzz / gunk around the inner circle. So you'll end up having to remove it eventually anyway.
If Samsung intended it to be left on, then it is a bad design. Mine was linted beyond belief after putting it in an admittedly lint filled pocket.
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that part was the trickiest to remove,
i forced it using my fingernails and i thought i scratched the device, good thing it didn't

Does your camera lens have a screen protector on it?

I've just bought an S4 for my wife (Tesco mobile in the UK) and we noticed that around the camera lens there are a series of fine scratches. However it looks like the scratches are on a protector that surrounds the lens but doesn't cover the centre. I wanted to try to take it off but my wife wouldn't let me as we couldn't be sure it WAS a protector.
So, I wanted to ask whether your s4 came with a protector round the lens and if it did, did you take it off?
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yes it's a protector - yes, you should remove it.
My S4 also had a protector on the camera lens.
You dont have to remove it. Leave it to protect from scratches
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Take it off, your pictures will get blurrier and blurrier.
you can take of, see this ss
https://dl.dropboxusercontent.com/u/93477710/s4/20130508_184513.jpg
I would be very surprised if Samsung didn't use Gorilla glass on the camera's lense also.
So short of using your phone around a lot of sand or diamonds, it should be ok.
plznote said:
Take it off, your pictures will get blurrier and blurrier.
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Is that really true, how would that happen?
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btemtd said:
You dont have to remove it. Leave it to protect from scratches
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+1
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Mine came off on its own after the phone became hot.
I don't think camera lenses are gorilla glasses. I remember developing lots of scratches on my S2. I just wonder why there hasn't been lots of talk about it already.
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I took it off after brushing against it a couple of times and hearing the flimsy plastic crinkling sound was enough. I figured it must come off because although the overall build of the S4 is somewhat on the cheap plastic side, it's not possible that this could be a normal feature.
I keep a case on it now so the camera lens never touches the surface the phone rests on.
Seems like there is still plastic on my lens. Buggered if I can get it off though.
Guys you don't need to take it off the centre is not covered by the protector but it allows the camera to function normally the protector is doing its job properly by protecting the bulk of the lense when say for example you put your phone on the desk it hits the lense first.
pff good thing i found this topic, i was worried that my brand new S4 is already scratched near the camera The bad thing about is that it has air in it, at least with my S4 it has and it really don't protect the lens so good. When I'am geting my case i'am taking it off ! :victory:
not really ...
jutley said:
Guys you don't need to take it off the centre is not covered by the protector but it allows the camera to function normally the protector is doing its job properly by protecting the bulk of the lense when say for example you put your phone on the desk it hits the lense first.
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i would suggest you to tilt and look your s4's back... lens is about 1/2 mm lower than the back cover and never touches the desk surface unless you plan to keep it on a dust(sand) sprinkled surface.
i have also ripped that ****ty thing on my s4...
regards,
richie
I got my phone at tesco mobile too, and only because of this thread I noticed there was a camera lens protector. I also thought there were fine scratches around the lens, but I can see now they are on the protector. I'll remove it anyway, going to be getting a case soon which no doubt will sit out further than the camera lens.
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i don't think it will affect your shots since it's only covering the sides, mine's still intact
You don't need to take it off but I did. It's a doughnut shape and doesn't cover the actual center of the lens where the image is exposed. As such you have to wonder what the point of it is.
Pagnell said:
You don't need to take it off but I did. It's a doughnut shape and doesn't cover the actual center of the lens where the image is exposed. As such you have to wonder what the point of it is.
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Point is: if lens area get in contact with some surface, the raised protector will prevent the actual lens to be scratched. It is difficult to remove because it meant to be there!
If this protector is'n centered correctly when assembled, I guess it can effect quality of camera and have to be removed ...
I too removed it (even there was no need of doing it) but I always use a case that also raise lens from any surface.

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