Dust behind camera - Nexus 6P Q&A, Help & Troubleshooting

I have a 2 month old Nexus, and looked at it the other day and noticed dust accumulating on the camera lens.
http://imgur.com/RWAYLFY
Called Huawei and they said to blast it out with compressed air. I have tried it and no dice.
Anyone have issues with this, I searched and there was very little info about this type of thing.

You could try removing the glass visor by heating it a little and cleaning the dust off. But I'm not sure if you want to go down that route.

Related

Dust in LCD

I an always overprotective of a new gadget, and the Evo I am getting tomorrow will be no exception. I was looking through a blog and I saw an image of the front glass being removed. They noted how easy it is to remove, and lauded this as a feature. When I see this, all I can think is about the horror I felt when I found a stream of dust particles between the LCD and the glass on my iPhone and my Sprint Hero (and yeah, every single other thing I ever get, somehow).
I was thinking about how much I hate this and I want to avoid it this time around. For those of you that use full body cases, have you ever had this problem? For that matter, has ANYONE ever had this problem? I wouldn't be that surprised if it turned out I am alone in my compulsiveness.
Regards!
Pick it up and blow on it....jk
I highly doubt that anyone has had this prob. The reason why on the video it was like that is because he had already taken the screen of a million time before.
there is a tiny gap in the seam between the screen and the housing and i have already seen dust get in there
however i have not seen any dust under the glass (yet) and i have definitely been watching out for it. i'm hoping my silicone skin that covers the seam will help to prevent dust seepage (like it did with my hero, though my hero eventually got dusted regardless)
The n1 had this issue but i have not seen one post about evo with dust. My evo looks and feels like it was built 10x better then my n1.
i have some dust building up on top left corner...right below the hTc logo
I've had dust under my screen on the top left underneath the htc logo for like 2 weeks. I have no idea how it got there. Very aggravating
Sent from my EVO using XDA App
I use the seidio active case and have no dust. Had the phone since launch day
Sent from my PC36100 using Tapatalk
Evos have had issues with the screen rising up due to improper adhesion.
Solution involves using a hairdryer on hot to gently heat the adhesive while pushing down on the screen.
I am uncertain whether what I stated is the correct method or not. I read it some time ago, and I cannot remember where.
Just noticed quite a bit of dust in the upper left corner of the lcd... Can't unsee it now. Seems there are a bunch of reports of this exact area being a problem.
konfuzed said:
i have some dust building up on top left corner...right below the hTc logo
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Click to collapse
Same here. It is way less noticeable than my hero was.
Top left corner = dust
I noticed dust in the top left corner since 6 days after getting thephone
Sent from my PC36100 using XDA App
We need some pics of phones with this effect. My screen has the dust too. Its bs. It has never been dropped in dirt or near the beach yet when the screen is off its obvious.
Sent from my PC36100
So went to Sprint one day to ask if they could clean the dust that is in the top left corner (which has been done on my previous hero phone a lot) and i was told that they didn't have too because that is normal wear and tear. Like if your car was to get dust in it the dealership wouldn't be responsible. I just laughed in his face and said are you serious. I have all the protection plans and i demanded he go and clean it. Then he tells me that he has to take off my protection screen because he claimed that there was dust under that. Which i know how to put on a screen in dust free area and it was impossible for dust to get under it when the screen is on. This guy was an idiot. So he went in the back and came out moments later saying well we moved the dust off the screen but they couldn't remove it from the phone. I looked at the phone and the dust appeared to be gone. About 15 min later the dust was back. I am not sure was is going on but it is really wierd that all of you have the same dust in the upper left hand corner like mine. Anyone else go to sprint and ask about it? I am curious to here what they have told you. I am going to another sprint store to see what they say to me this time
There is another thread about the same thing. Its probably the headphone jack.
x iFLaWz said:
There is another thread about the same thing. Its probably the headphone jack.
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It is because of the headphone jack. Its going to happen to all EVO's, just the nature dust and having a jack near the screen like that without being fully protected from the lcd screens.. Case's do help and I've heard of plugs coming out to plug into the jack to prevent dust and moisture getting inside.
All of a sudden silicone caps for ports don't sound so 1995 anymore. Im not sure its the headphone jack, to me it looks like its getting in around the earpiece/speaker. Not sure of that though.
My first handset had dust in the upper left corner.. one of the main reasons I asked for an exchange. My second handset has dust accumulating in the same spot but I'm trying to ignore it.. =\
The Evo I have now has dust in the bottom right corner. Noticeably a large piece about 2mm from the bottom. I got sent a replacement from sprint due to another issue, and right out of the plastic packaging i noticed a LARGE piece of dust right in the middle of the screen. Very annoying, and I sent it back. I cannot believe HTC would let this get through a quality inspection.

[Q] Cleaning the camera on the A500

I have an A500 that is (generally) stock - was rooted prior to 3.2.1 but is running stock OS now. This past weekend, all of a sudden it appears there is dust or debris on the rear camera lens - there are small dots or smudges on the lens and the camera will not focus beyond a very close (macro) range). I called Acer because it is still in warranty, but I also went ahead and cracked open the case and tried to clean the camera and lens cover - no luck. I think there are fewer smudges but they are still there.
Here are my questions :
Is there something else I can do to clean this without shipping it back to Acer ( I would rather not be without it for ~2 weeks)
Assuming I need to send it back, what should I clean off the unit to ensure there are no "out of warranty" findings from when it was rooted ?
Doe they have any markers inside the case to determine if someone has cracked the case ? I didn't see any, but am curious what others have to say ?
Thanks in advance for your help
Todd in Atlanta
i had a similar issue with mine: the rectangle of glass surrounding the raear camera was getting filled with dust from the inside. since that piece was loose, i pried it off, wiped it clean with a dry clean cloth (i used what i use to clean my glasses) and stuck it back on. it was only glued on so its still loose, but the camera quality is much improved.
it sounds like you have a similar issue, and your camera is focusing on the specs on the glass instead of what you want it to focus on. i don't know if you want to try taking it apart or not, but those are my few cents.
Not the outer piece
So I did crack open the case and the specks are not on the outer lense cover (i.e. the one that is visible from the rear of the camera. By viewing the camera with the rear cover still disassembled and separated from the unit, the specks are still there so it is either on the lense itself (again which I have tried to clean as well, or the digital pickup (CCD?)).
I'm stumped. Any ideas ?

Dust getting inside OPT camera lens

I bought my OPT at the end of Dec 2015 and using it since then as my daily driver. I stared to notice that small dust grains are accumulating inside the camera lens and it's increasing day by day. I intend to use the OPT for at least two years but currently I fear that it would get really dirty by then to capture decent picture.
a) Is there any one facing the same issue ?
b) How to prevent dust from getting inside the camera lens?
b) Is there any way to clean the dust if it gets really dirty?
Thanks in advance
Istiak said:
I bought my OPT at the end of Dec 2015 and using it since then as my daily driver. I stared to notice that small dust grains are accumulating inside the camera lens and it's increasing day by day. I intend to use the OPT for at least two years but currently I fear that it would get really dirty by then to capture decent picture.
a) Is there any one facing the same issue ?
b) How to prevent dust from getting inside the camera lens?
b) Is there any way to clean the dust if it gets really dirty?
Thanks in advance
Click to expand...
Click to collapse
Go to a service center. Looks like a faulty camera. Happened to me on my oppo find7. Getting it cleaned wont work as dust will find its way again. Proper thing to do would be to get the camera piece changed.

Dust on camera lens?

Hi, I spotted a couple of motes on my rear camera lens. The long story is that those motes weren't there before I send my phone to the Huawei Service Centre that took them more than one month to fix my cracked camera cover.
So instead of sending it back to them and deal with their utter crap service (they didn't covered me with the warranty for the cracked camera cover) and not having my phone for another month I decide to dismantle the cover myself with the proper tools and clean the lens, the result is that I managed to clean one of the motes (up right corner) but the other three dots that can be easily spotted in the middle and another one in the left side were not removed.
I tried to cleaning it with air to remove dust, a lens cleaner solution applied to a cotton bud and a brush for cleaning lenses... And none of those solutions were able to remove the motes/dots there.
I'm starting to consider that the lens could be damaged (thought it doesn't looks to me like a lens damaged effect) or there is liquid solution or something stick to the lens that I can't easily remove (maybe they damaged it when they were repairing the cover)... It also looks like they are not in the same exact position, they are slightly moved in the two different images.
Any ideas?
The first image is before the cleaning http://imgur.com/a/4G7we
Same here, i think its on the inside of camera lens, because cleaning didn't help. Ebay has 6p camera modules for sale.
Sent from my Pixel using Tapatalk
lenitron said:
Hi, I spotted a couple of motes on my rear camera lens. The long story is that those motes weren't there before I send my phone to the Huawei Service Centre that took them more than one month to fix my cracked camera cover.
So instead of sending it back to them and deal with their utter crap service (they didn't covered me with the warranty for the cracked camera cover) and not having my phone for another month I decide to dismantle the cover myself with the proper tools and clean the lens, the result is that I managed to clean one of the motes (up right corner) but the other three dots that can be easily spotted in the middle and another one in the left side were not removed.
I tried to cleaning it with air to remove dust, a lens cleaner solution applied to a cotton bud and a brush for cleaning lenses... And none of those solutions were able to remove the motes/dots there.
I'm starting to consider that the lens could be damaged (thought it doesn't looks to me like a lens damaged effect) or there is liquid solution or something stick to the lens that I can't easily remove (maybe they damaged it when they were repairing the cover)... It also looks like they are not in the same exact position, they are slightly moved in the two different images.
Any ideas?
The first image is before the cleaning http://imgur.com/a/4G7we
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Click to collapse
I know that this is a really old thread - but how did you resolve this issue?
My 6p has a speck of dust that I realized probably a month or so outside of warranty. I started doing things in my life that involve A LOT of picture and video now -- and I finally noticed the speck of dust. Now, it's really obvious (mostly because I know where to look for it).
Was yours fixable by taking it apart? Or did you have to order a new sensor?
pkopalek said:
I know that this is a really old thread - but how did you resolve this issue?
My 6p has a speck of dust that I realized probably a month or so outside of warranty. I started doing things in my life that involve A LOT of picture and video now -- and I finally noticed the speck of dust. Now, it's really obvious (mostly because I know where to look for it).
Was yours fixable by taking it apart? Or did you have to order a new sensor?
Click to expand...
Click to collapse
Hey, mine wasn't fix, I've been living with that until now, taking it apart didn't help, recently I took it to a Huawei service center for another reason and they told me that my lens was damaged inside so... You may have more luck than me and be just dust.

[Solved] Help - Loca (UV) glue in earpiece... How to get it out?

So, I took the plunge after watching several videos on "how to apply a tempered glass screen protector using Loca glue", and tried it myself. I have about 7 small bubbles, but I think I can live with them?? (we'll find out).
I only used about 1.5cc, but that was way too much and it oozed out. I thought I wiped it off of everything before I cured it (with a UV light).....Shortly afterwards, I received a call and couldn't hear anything out of my earpiece? I figured I got glue down in it, so I used alcohol, a toothpick, a Q-tip and a can of air... I eventually got the sound louder, but it's still muffled and distorted. I even tried a sewing needle and poked it in all the holes, but it's too big to go in the fine holes (I pushed too hard on one, and now have a bigger hole in the earpiece - may have just killed my water protection?).
Is there anything else I can do? I'm literally sick to my stomach now.......I've only had this phone 5 weeks and already messed it up
Hopefully someone had some advice on how to fix it/get the glue out of the earpiece?
UPDATE:
Fixed, the best I can do.....
I work in a medical office, with medical supplies. I took a very small needle and poked it through every hole in the grill and it now seems about 99% better. It still doesn't sound as good as before, but that could also be a placebo effect too (because I'm upset with myself)?
I did find out the grill is a very soft metal (aluminium?)... I noticed that I dented/deformed the grill slightly, last night, while trying to clean it (as well as poked a hole in it/busted out two holes into one hole).
As stated above, I'm not sure now how water proof my phone is now??
Oh well, I know now:
1) To put tape over the speaker grill next time (maybe the buttons too?).
2) Use a smaller amount of Loca glue
3) Put the glue on as a fat strip, right in the center, instead of a 4 thinner strips that crossed over each other a few times (this is why I have bubbles)
4) Buy a better screen protector, this one isn't full coverage.
Having the same problem. What gauge needle did you use? Any chance you could look at the packaging at work and let us know?
CWayne121 said:
Having the same problem. What gauge needle did you use? Any chance you could look at the packaging at work and let us know?
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Click to collapse
Well.... I actually used the taper needle on the end of a disposable 5/0 suture. The pointed tip was sharp enough to go in the hole, but the shaft was too wide to go any further.
I was using a 29g (insulin syringe) needle at first, and that worked as well, but I bent it too many times and switched to the more sturdy suture needle.
I was also experienced the same issue, while applying the uv screen protector from a localised store, I'm telling them that please ensure may earpiece will damage, they told nothing will happen, after completion of installation process, uv light also used, before leaving out I thought I would like to call, unfortunately my earpiece not working, I mean very less sound.i thought I would have go to OnePlus service center for repairing. however after I went back to home, I just applied some alcohol based sanitizer, and I thoroughly used hard toothbrush and clean it, with in 10 minutes of duration, everything got cleaned. Now it it is working properly .

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