Lots of background data used by Android OS / CNEService only after reboot - Nexus 6P Q&A, Help & Troubleshooting

Using purenexus. On the april build. Noticed alot of background data being used by Android OS in stock settings app so I downloaded 'my data manager' to see if it would give me a more specific culprit.
It seems that every time I reboot my phone, com.quicinc.cne.CNEService uses around 100mb of data.
I usually reboot my phone at home on wifi so ive probably never noticed, but I rebooted my phone about 5 times when I was out the other day so it racked up like 500mb mobile data in a short time.
Anyone have this problem or know how to fix it?
1st screenshot is after 5 reboots on mobile data, stock settings app:
2nd screenshot is after 2 reboots on wifi, my data manger app.

Well I found a solution if anyone else runs into this. I tried turning off mobile data and turning it back on but the problem still persisted.
Finally, I turned off mobile data, power cycled the phone, then turned data back on. It's been fine since. No more Android OS background data usage when rebooting!
Must have been a weird glitch.

DSMRyan said:
Well I found a solution if anyone else runs into this. I tried turning off mobile data and turning it back on but the problem still persisted.
Finally, I turned off mobile data, power cycled the phone, then turned data back on. It's been fine since. No more Android OS background data usage when rebooting!
Must have been a weird glitch.
Click to expand...
Click to collapse
I have been having the same problem on the same ROM. I will try your suggestion. Hopefully it works.

deweylima said:
I have been having the same problem on the same ROM. I will try your suggestion. Hopefully it works.
Click to expand...
Click to collapse
Unfortunately the solution I posted only worked temporarily. Eventually the problem came back. I tried everything I could think of but nothing worked. I couldn't afford all the data usage so I ended up doing a clean install of pureNexus may update.
Idk if it would've helped but I didn't try reflashing my kernel first. I was on elementalx. What kernel you using?

DSMRyan said:
Unfortunately the solution I posted only worked temporarily. Eventually the problem came back. I tried everything I could think of but nothing worked. I couldn't afford all the data usage so I ended up doing a clean install of pureNexus may update.
Idk if it would've helped but I didn't try reflashing my kernel first. I was on elementalx. What kernel you using?
Click to expand...
Click to collapse
Yeah the restart without data didn't work for me either. I am on stock kernel. Been trying to avoid a clean install but may need to do that as well. Odd that it seems to be so isolated. I could find very little online about this.

Same here. I was avoiding a clean install too.

did it work? having the same problem :crying:

qj303 said:
did it work? having the same problem :crying:
Click to expand...
Click to collapse
I just dirty flashed the latest version. Seemed to solve the problem.
Sent from my Nexus 6 using XDA-Developers mobile app

I'm getting this on my Nexus 6P as well...completely stock, not rooted.
Has anyone found a solution, aside from a factory reset?

same issue: on Pixel
Huge amounts of data drained thru Android 7.1.2 on a Pixel that is only a few months old.
Never rooted.
Solutions welcomed...

Related

Unable to wake - have to pull battery

Has anyone else experienced this?
Sometimes (5-6 times in the last 24 hours) when the phone is sleeping, it will not wake when I hit power/unlock. I have tried installing no lock, hoping it was a glitch in the lock screen, but it still happens. The only way to fix it is to pull the battery.
Any advice?
Web sites are over-rated, when you have apps like these
bryon13 said:
Has anyone else experienced this?
Sometimes (5-6 times in the last 24 hours) when the phone is sleeping, it will not wake when I hit power/unlock. I have tried installing no lock, hoping it was a glitch in the lock screen, but it still happens. The only way to fix it is to pull the battery.
Any advice?
Web sites are over-rated, when you have apps like these
Click to expand...
Click to collapse
Are you running setcpu? Mine was doing this when I would lower the speed with a screen off profile. I just uninstalled setcpu for now. I don't think the kernel supports it anyway.
Sent from my SGH-T959 using XDA App
No, I had it, but since I can't overclock yet, there was no need to keep it installed. I did a factory reset, so we'll see if this fixes things.
Sent from my SGH-T959 using XDA App
bryon13 said:
No, I had it, but since I can't overclock yet, there was no need to keep it installed. I did a factory reset, so we'll see if this fixes things.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
let us know how it goes... If you experienced any unable to wakes after the reset...
Seems to be working fine. I'm not sure what the problem WAS, but the reset seems to have fixed it.
Root and busybox were still intact. Had to re-do the lag fix. (Method 1)
I'll update if I get the issue again.
My phone is just so...VIBRANT
Samething happened to me yesterday morning. Woke up found my phone wouldn't go back up. I thought it was dead, until I pulled the battery. I haven't Root hack it or installed SetCPU.
Sorry to throw this issue in this topic, but anyone have any problem with the phone rotating sideway for WEB and Messaging? I thought when I first got it, it worked.. now it doesnt..
There is probably a common app here or something causing this because I don't ever recall hearing this type of issue with the Vibrant before this thread.
I had the same thing happen to me and found after much trial and error that when I pulled my SD card out I was then able to wake the phone up. Apparently there was some problem with my SD (I was using it with my previous phone..MT3G) that was causing the Media scanning process to get stuck.
I ended up backing up what I needed from the SD and reformatting it. Since then I haven't had any issues. We may or amy not have the same root cause but hopefully this does help.
I'm thinking the problem HAS to be software related. After the reset, I've reinstalled everything I had before, and it's working like a charm! I've even used Titanium Backup to remove a lot of the bloatware, and still ruining great!
I just wish we could get a logcat, but when it happens, the phone is dead until you pull the battery.
My phone is just so...VIBRANT
bryon13 said:
I'm thinking the problem HAS to be software related. After the reset, I've reinstalled everything I had before, and it's working like a charm! I've even used Titanium Backup to remove a lot of the bloatware, and still ruining great!
I just wish we could get a logcat, but when it happens, the phone is dead until you pull the battery.
My phone is just so...VIBRANT
Click to expand...
Click to collapse
I am almost 100% SETCPU is the problem..
My phone would not come out of sleep.. I had to pull the battery and when I turned it on it would say "auto update of time and date".. That made me think the phone lost its internal battery and the phone was bad..
It started doing it right after I configured SETCPU... I installed the program last Thursday but never clicked on it.. I set it for on demand and that is when it started not coming out of sleep..
So I removed SETCPU and it still would not come out of sleep..
So I did a wipe all user data and it started working fine.. I installed SETCPU and it was still working fine.. I setup SETCPU for performance and it started messing up again and not coming out of sleep..
So, I wiped all user data again last night and it has been working perfectly since.. So I do not plan on reinstalling SETCPU...

Data disconnecting

Hey guys, I'm having an issue where my Atrix keeps disconnecting the data connection every few seconds whenever I start using data (browsing, youtube, google music, etc).
When the issue first started I was running ATT 4.5.91 with 01.77.15 Baseband. So far I tried factory reset, reflashing baseband, CM7 Ba2Tf, and right now I'm running on ATT 4.5.133 rooted and deodexed, with 01.77.36P ATT Baseband. I did the update to 4.5.133 and the current radio via CWM after wiping cache, dalvik and data. The problem still occurs.
If I keep my phone idle, it stays connected (blue bars, blue H+ icon and arrows beneath it).
A few seconds after I start browsing the web or using other data intensive tasks it keeps disconnecting the data connection at frequent intervals, every few seconds. It doesn't drop any signal bars, but the H+ and bars turn grey (lost connection to google servers) and doesn't show the Up/Down arrows below H+, meaning it disconnected the data connection. After a few seconds it connects back and everything turns blue again.
It's really annoying and I'm out of ideas. I have tried reflashing everything, another rom, another radion, also tried setting the apns by hand, all to no avail. Some insight would be very much appreciated, thanks in advance.
Sounds like an app problem. The new market did this in it's earlier versions. Would have to reboot or go into and out of airplane mode to reconnect data. What apps are you using when it happens?
In my case, CPU Tuner was causing this behavior.
I think I've set it up incorrectly or something and as soon as I uninstalled it the problem went away, but will try it again soon.
Sent from my Atrix using Tapatalk
Thanks for the help, guys.
In order to test for an offending app, I cleared /data (factory reset on CWM), cache/dalvik cache and installed the latest CM7 weekly. I did not flash gapps and did not restore/installany third party apps.
The issue still appeared while browsing the web. Then I restored my current rom (att 4.5.133) and left the phone sit for a couple hours. After a while I did a few tests and everything was normal again. Then I went to bed after testing the phone for about one hour and when I woke up the issue was back. Could it be that my carrier has anything to do with it? I'm trying to get a hold of another carrier's SIM with data enable to test it out.
I had this exact issue. I was running CM7 Ba2Tf for several weeks, no problems. Then all of a sudden, my connection to google would drop for no reason at all.
The H+ & signal bars would turn white, indicating that I still had a data connection to AT&T, but no connection to google. Every time I used one of the gapps, the connection to google would drop. This was especially apparent when I was using google talk.
I cleared caches, data, re-flashed, wiped, etc..., and the problem persisted. There was absolutely no way around the problem. I'm baffled that after completing clearing & re-flashing everything, the problem persisted.
I could not find a workaround. I am now running a fruitcake variant, and do not have this problem. I really miss CM7, and am curious to hear if anyone has found a legitimate solution.
It looks like this is not a new bug either. Check out Cyanogen mod issue 3557.
I know that this thread doesn't have much action, but for what it's worth, I don't have this problem on Jokers ICS Roms.
It appears that when this problem manifests itself, it's somewhat rom specific.
Sent from my MB860 using XDA App
Sounds strange, but I had the exact same problem after I installed Chess for Buddies. I removed the app and everything went back to normal. I do miss playing chess though
sp0tted said:
I know that this thread doesn't have much action, but for what it's worth, I don't have this problem on Jokers ICS Roms.
It appears that when this problem manifests itself, it's somewhat rom specific.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I have it on Turl's ICS.
That's crazy! Did you have it the instant you flashed the ROM, or were you able to run for a few days?
What were you running beforehand?
Sent from my MB860 using XDA App
I think those having this problem should try removing APNs they are not using, thus only leave the one you are using.
I was having this issue on any application that would load up the GPS, as soon as I deleted all other APNs and just left the one I needed I never had the problem. I think part of the issue is when GPS connected it would quickly knock me out from data but on reconnect it would try the standard ATT APN versus the mvno I am using.
Probably won't help for everyone but that was my solution and it has worked on various ROMs I have tried (Blur, CM7, CM9).
That's a solid observation mastermind.
I would to add that the evening before I started seeing the issue, I enabled tethering on my cm7 the (ba2tf). Pretty much the next day I started seeing the issue.
Perhaps something got screwed up in the APN settings when I tethered. Up until then I hadn't seen the issue.
Sent from my MB860 using XDA App

Mobile data battery drain on N910C

I've been testing for almost 4 days this after the lollipop update on my device. I noticed that when I'm connect to a WiFi conection, everything appears to be normal, like it's possible to see on the first image. So, I turned WiFi off and started to use my mobile data, 3G on this case, and after 2 hours it's clear that something it's not right (image 2). Some apps are draining a huge quantity of battery. I've made this test several times by now and always seems to be the same result. I've already made a factory reset, tried to turned off sincronization and nothing changes. My firmware band base is xxu1boc3 from Brazil. Everything is stock and no rooted. Already tried everything to solve this, but I think it's a ROM issue. Anyone having this problem? Any ideas to solve this? Or the only thing it's to get used to this until next update release?
Sent from my SM-N910C using XDA Free mobile app

Unable to turn WIFI On.

Hi there, I had my phone for about 5 or 6 months where it was fine till recently.
The problem was that I am unable to turn the wifi on. in the main settings the slider is greyed out and a text is on screen saying turning on WIFI but it does not. it does not even show the list of networks. it quick settings it shows as searching but nothing is listed.
in the about phone settings it shows the mac address to be 02:00:00:00:00:00.
This occurred a few days ago but no new software was installed the most recent being a week before to the April security update.
I have tried multiple things such as turning on the airplane mode then off, switching phone on or off, safe mode, factory reset, wiping the cache, taking the sim out.
There has been instances where I am able to connect to a wifi network but it does not last long (few mins) except when taking the sim out which lasted about half a day. (tried again but did not work)
My phone is not rooted and has the stock rom.
There has been some research on this matter where people have done something with the presist(I think that is what it is call) folder but there was no result on it so I have not tried it due to wanted to keep the phone unrooted due to warranty concerns.
I would love some solutions in figuring out this problem.
Thank you for your time.
TheFallenMonkey said:
Hi there, I had my phone for about 5 or 6 months where it was fine till recently.
The problem was that I am unable to turn the wifi on. in the main settings the slider is greyed out and a text is on screen saying turning on WIFI but it does not. it does not even show the list of networks. it quick settings it shows as searching but nothing is listed.
in the about phone settings it shows the mac address to be 02:00:00:00:00:00.
This occurred a few days ago but no new software was installed the most recent being a week before to the April security update.
I have tried multiple things such as turning on the airplane mode then off, switching phone on or off, safe mode, factory reset, wiping the cache, taking the sim out.
There has been instances where I am able to connect to a wifi network but it does not last long (few mins) except when taking the sim out which lasted about half a day. (tried again but did not work)
My phone is not rooted and has the stock rom.
There has been some research on this matter where people have done something with the presist(I think that is what it is call) folder but there was no result on it so I have not tried it due to wanted to keep the phone unrooted due to warranty concerns.
I would love some solutions in figuring out this problem.
Thank you for your time.
Click to expand...
Click to collapse
Have you tried performing a factory reset and flashing the factory images?
Heisenberg said:
Have you tried performing a factory reset and flashing the factory images?
Click to expand...
Click to collapse
I haven't but will try to do it tonight hopefully.
Wish me luck
Good luck!
Heisenberg said:
Good luck!
Click to expand...
Click to collapse
Nope flashed it but still the same problem.
TheFallenMonkey said:
Nope flashed it but still the same problem.
Click to expand...
Click to collapse
Bummer, looks like you've got a hardware failure.
Heisenberg said:
Bummer, looks like you've got a hardware failure.
Click to expand...
Click to collapse
I was hoping it wasn't that
Same problem dont know what to do.... Factory reset\Flash factory img and other not helping at all...
Damn. I had the same thing with my n5. WiFi never showed up to the party. That's why I got the 6p... And the g4.... And the
This problem is exactly what happened to me also, since two days ago. I was searching for a solution and found this thread. Can anyone here who had this problem share how they fixed the issue? is it really a hardware problem?
Thanks!

Playstore not downloading anything.

Hey Guys!
First post. Just bought Oneplus 6T 8/128 yesterday. Such a awesome device but the problem I'm facing is with Playstore. Suddenly it's not downloading anything over Wifi/4G data connection. I tried clearing the data for Playstore/Play Services. Restarted the phone even tried battery saving. None of this works. Though it works fine sometimes but most of the time it doesn't download.
ahmedmizu said:
Hey Guys!
First post. Just bought Oneplus 6T 8/128 yesterday. Such a awesome device but the problem I'm facing is with Playstore. Suddenly it's not downloading anything over Wifi/4G data connection. I tried clearing the data for Playstore/Play Services. Restarted the phone even tried battery saving. None of this works. Though it works fine sometimes but most of the time it doesn't download.
Click to expand...
Click to collapse
You can't download any new app? I have noticed that in over one week, not one app has been updated. Every time i check, no updates which I find weird.
Not sure if we have the exact same thing, but for the last few days I also cannot download or update anything. The apps just sit in "Download Pending". Usually i have temporarily fixed it by ending the play store, wiping the storage and cache, rebooting, then letting everything reload in the play store and it will work again for a few days. Happens to me on Data/Wifi/VPN.
hunterulmes said:
Not sure if we have the exact same thing, but for the last few days I also cannot download or update anything. The apps just sit in "Download Pending". Usually i have temporarily fixed it by ending the play store, wiping the storage and cache, rebooting, then letting everything reload in the play store and it will work again for a few days. Happens to me on Data/Wifi/VPN.
Click to expand...
Click to collapse
go to apps in settings go to playstore and clear data and cache
reboot
profit
toolhas4degrees said:
go to apps in settings go to playstore and clear data and cache
reboot
profit
Click to expand...
Click to collapse
Bro I have already mentioned on original post. I did tried clearing data reboot it doesn't work.
hunterulmes said:
Not sure if we have the exact same thing, but for the last few days I also cannot download or update anything. The apps just sit in "Download Pending". Usually i have temporarily fixed it by ending the play store, wiping the storage and cache, rebooting, then letting everything reload in the play store and it will work again for a few days. Happens to me on Data/Wifi/VPN.
Click to expand...
Click to collapse
Yes happening same to me as well. Though it gets fixed automatically for some time but again I have the issue.
I just got a 6t and for some reason it will connect up to 5Ghz wifi but will not get any data. I can connect up to 2.4Ghz all day long and get on the internet, update everything but if i have wifi/data on connected to 5Ghz wifi - zilch - it's like it has no dns or something. I can see the connection, it gets an ip from the router but...bloop. I tried all the troubleshooting steps. (I also have a OP 6 on same os version and it has zero issues).
It sounds like a Google play services issue. I had a similar problem with my previous device and even when I got my 6tvit persisted. Had to email Google and they updated my play services info. It's sticks with you, whatever it is.
Actually now that I reread your post I think this is exactly the same issue I had.
I had the same issue when I flashed OOS international rom to my 6T T-mobile version. It was solved by relockiing the bootloader.... FYI.

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