Unable to turn WIFI On. - Nexus 6P Q&A, Help & Troubleshooting

Hi there, I had my phone for about 5 or 6 months where it was fine till recently.
The problem was that I am unable to turn the wifi on. in the main settings the slider is greyed out and a text is on screen saying turning on WIFI but it does not. it does not even show the list of networks. it quick settings it shows as searching but nothing is listed.
in the about phone settings it shows the mac address to be 02:00:00:00:00:00.
This occurred a few days ago but no new software was installed the most recent being a week before to the April security update.
I have tried multiple things such as turning on the airplane mode then off, switching phone on or off, safe mode, factory reset, wiping the cache, taking the sim out.
There has been instances where I am able to connect to a wifi network but it does not last long (few mins) except when taking the sim out which lasted about half a day. (tried again but did not work)
My phone is not rooted and has the stock rom.
There has been some research on this matter where people have done something with the presist(I think that is what it is call) folder but there was no result on it so I have not tried it due to wanted to keep the phone unrooted due to warranty concerns.
I would love some solutions in figuring out this problem.
Thank you for your time.

TheFallenMonkey said:
Hi there, I had my phone for about 5 or 6 months where it was fine till recently.
The problem was that I am unable to turn the wifi on. in the main settings the slider is greyed out and a text is on screen saying turning on WIFI but it does not. it does not even show the list of networks. it quick settings it shows as searching but nothing is listed.
in the about phone settings it shows the mac address to be 02:00:00:00:00:00.
This occurred a few days ago but no new software was installed the most recent being a week before to the April security update.
I have tried multiple things such as turning on the airplane mode then off, switching phone on or off, safe mode, factory reset, wiping the cache, taking the sim out.
There has been instances where I am able to connect to a wifi network but it does not last long (few mins) except when taking the sim out which lasted about half a day. (tried again but did not work)
My phone is not rooted and has the stock rom.
There has been some research on this matter where people have done something with the presist(I think that is what it is call) folder but there was no result on it so I have not tried it due to wanted to keep the phone unrooted due to warranty concerns.
I would love some solutions in figuring out this problem.
Thank you for your time.
Click to expand...
Click to collapse
Have you tried performing a factory reset and flashing the factory images?

Heisenberg said:
Have you tried performing a factory reset and flashing the factory images?
Click to expand...
Click to collapse
I haven't but will try to do it tonight hopefully.
Wish me luck

Good luck!

Heisenberg said:
Good luck!
Click to expand...
Click to collapse
Nope flashed it but still the same problem.

TheFallenMonkey said:
Nope flashed it but still the same problem.
Click to expand...
Click to collapse
Bummer, looks like you've got a hardware failure.

Heisenberg said:
Bummer, looks like you've got a hardware failure.
Click to expand...
Click to collapse
I was hoping it wasn't that

Same problem dont know what to do.... Factory reset\Flash factory img and other not helping at all...

Damn. I had the same thing with my n5. WiFi never showed up to the party. That's why I got the 6p... And the g4.... And the

This problem is exactly what happened to me also, since two days ago. I was searching for a solution and found this thread. Can anyone here who had this problem share how they fixed the issue? is it really a hardware problem?
Thanks!

Related

Turning "Flight mode" on at random times

Hello everyone!
I'm new here and found this forum while trying to solve my Galaxy 3 problem.
It turns on "Flight mode" at random times or even turns off phone and asks for PIN code then (device does not restart or turn off, just phone). First I tried uninstaling added aplications (all from Android Market) but it didn't help, then I tried closing unneeded aplications with task manager and it didn't help, and in the end I did a hard reset and the problem continued.
So I wanted to ask if anyone knows if this is something that can be fixed "at home" or should I take my phone to the authorised dealer and service shop to check it out (it is under warranty).
Thank you for all your help!
If you have not yet rooted or flashed the phone, I would suggest taking it back to the service shop..have not seen such behaviour in mine or other devices.
Have you tried to reset the phone ?
TekkenLaw said:
If you have not yet rooted or flashed the phone, I would suggest taking it back to the service shop..have not seen such behaviour in mine or other devices.
Click to expand...
Click to collapse
The phone is not flashed, I have it for 2 weeks and just installed a few aplications.
vetea said:
Have you tried to reset the phone ?
Click to expand...
Click to collapse
Yes, it didn't help.
Yesterday I deleted my data connection (GRPS/3G) settings and it didn't happen until today I configured data connection again and it happened half an hour later, so it may be because of the faulty settings. They are provided by the mobile service carrier so I will first contact them and see if they are aware of the problem.

[Q] Settings change by themselves

It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
XxZombiePikachu said:
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
Click to expand...
Click to collapse
Thank you once again for you answers. I have the phone 3-4 days as I wrote to you in the other thread ! It has been happening from day one. I am completely stock , no root , no nothing. I don't want to hard reset but it may be obligatory in this case.
Yes, I have seen the LGG2 reset settings as well
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I am so glad to see someone else posting about this. This happens to me so often and is so frustrating.
I see several different changes happening fairly frequently:
1. Date/time settings get changed (auto date time gets disabled, auto time zone gets disabled, use24 hour gets enabled, various combinations of these 3 settings change)
2. Knock on/off gets turned off
Less frequently:
1. Auto rotate turns off
2. Home Screen Background resets and/or theme changes
3. Allow Home screen looping gets disabled
I have Verizon LGG2, rooted,
Android 4.4.2
Baseband version: VS98024A-M8974A-AAAANAZM-2.0.20046
Kernel Version 3.4.0-perf-gdf89a11
Build Number: KOT491,VS98024A
have been unsuccessful updating to the latest OTA - figured it was because of root, after uninstalling root still had the error.
Not sure if that is related.
Both the reset issue and the lack of OTA update are annoying, but not so problematic that I want to reset my phone.
If anyone has seen this issue and/or has suggestions (including reset, I suppose), I'd appreciate it.
Thanks i n advance.
Dave

Freezes overnight with my I9505 Galaxy S4

Hi Guys,
i got freezes when i charge it overnight (its connected to the original charger the whole night). I only can do a hard reset to use my device again because the touch-screen doesnt work then. This is very annoying because i use my device with Alarm to get up in the morning.
I already did a few clean installs (Cyanogenod Snapshots and Danvdh's Google Edition), wiped all caches and formated all data and caches aswell. I still got freezes. I get them from waking up my device (mostly in the morning between 5-6 am). All i see is a exclamation mark when i turn on the display. Then its frozen and i cant anything.
I already tried a few Modems and Kernels to test, but still freezes...
I use Modem I9505XXUGNK4 atm.
Any ideas ??? I really Need help with this !!!
Thanks
Playa82 said:
Hi Guys,
i got freezes when i charge it overnight (its connected to the original charger the whole night). I only can do a hard reset to use my device again because the touch-screen doesnt work then. This is very annoying because i use my device with Alarm to get up in the morning.
I already did a few clean installs (Cyanogenod Snapshots and Danvdh's Google Edition), wiped all caches and formated all data and caches aswell. I still got freezes. I get them from waking up my device (mostly in the morning between 5-6 am). All i see is a exclamation mark when i turn on the display. Then its frozen and i cant anything.
I already tried a few Modems and Kernels to test, but still freezes...
I use Modem I9505XXUGNK4 atm.
Any ideas ??? I really Need help with this !!!
Thanks
Click to expand...
Click to collapse
Have you tried the new 5.0 gpe from danvh? There was an issue with the charging animation and reboots.
yes, i got Dan's 5.0 gpe at the moment 12.17.2014
Dumb question, did you clear /system in between flashes as well?
Yes, i formated System and Cache + i wiped everything too
You should flash the latest stock firmware and see if the issue persists. If yes, try a different charger. If the problem still persists, I think it's a hardware problem. Probably battery or motherboard.
The Problem is only between 5-6 am. The whole day i got no Problems Should be a Problem with my Router maybe ?
i got no resets in my Settings there. maybe my Provider is doing a reset every day between 5-6 am and my device freezes then. i could try airplane mode too to test, right ?
I bought a new charger and battery today (both original). Maybe thats the problem.
i got News guys, i turned off wifi overnight an didnt plugged the charger to my device this night. No freeze !!! Yay !!!
So it only could be, charger, battery or Wifi, right ?
ok, i had a freeze at work a while ago. but i got no wifi or charger there... now i dont know what to do
Does it behave like this?:
You pick up the phone (it is in deepsleep),try to turn the screen on,it goes on,you try to unlock the screen and it just stops reacting to anything and turns the screen off after 20-30seconds?
Tlailaxu said:
Does it behave like this?:
You pick up the phone (it is in deepsleep),try to turn the screen on,it goes on,you try to unlock the screen and it just stops reacting to anything and turns the screen off after 20-30seconds?
Click to expand...
Click to collapse
Yes, exactly. You know a solution ?
Playa82 said:
Yes, exactly. You know a solution ?
Click to expand...
Click to collapse
i had the same problem,the only way to get rid of it is to send it in/get the motherboard replaced.this is faulty hardware,not a software problem
Damn, but i already got know activated. i dont get one for free Its about 1 and a half year old. The problem was solved a few snapshots form cm earlier and its only between 5-6 am. do you think its really a mainboard problem ?
Playa82 said:
Damn, but i already got know activated. i dont get one for free Its about 1 and a half year old. The problem was solved a few snapshots form cm earlier and its only between 5-6 am. do you think its really a mainboard problem ?
Click to expand...
Click to collapse
well,it wasn`t fixable on my device.Had it every time the device went to deepsleep.Send it in,they reflashed the firmware/kernels,said its alright now but it wasn`t.Same problem after 5 hours of use.Send it in again,they changed the board,fixed now.
Tlailaxu said:
well,it wasn`t fixable on my device.Had it every time the device went to deepsleep.Send it in,they reflashed the firmware/kernels,said its alright now but it wasn`t.Same problem after 5 hours of use.Send it in again,they changed the board,fixed now.
Click to expand...
Click to collapse
but i tried airplane mode overnight and had no issues. looks like a wifi problem. but i odnt know if its hardware or software related. cyanogenmod fixed that a few snapshots before, bt i cant remember the m build
Playa82 said:
but i tried airplane mode overnight and had no issues. looks like a wifi problem. but i odnt know if its hardware or software related. cyanogenmod fixed that a few snapshots before, bt i cant remember the m build
Click to expand...
Click to collapse
how was your battery-lifetime with that build?
can`t help you with that,hope you have luck and fix it
Same problem
Hy people, i have the same problem, but is not a specific hour when it freez, yesterday i picked up the phone and when i unlocked the screen, it freezed, but i don.t wait 30sec, i just lock/unlock it again and it work fine. The other problem was overheating..
and randomly restarting but i think i fixed it with a factory reset. What i want to tell now is that i installed "Root booster" before all these problemsc ocured. After it played with the kernel, do you all thing it might not restored the original settings? My phone is randomly heating sice i installed that **** on it...(even if i do factory reset)
Ps: i have a stock kernel/gt_505
Or the battery is guilty? It's draing pretty fast, after a day of use i put it to charge
(Solved)
Playa82 said:
Hi Guys,
i got freezes when i charge it overnight (its connected to the original charger the whole night). I only can do a hard reset to use my device again because the touch-screen doesnt work then. This is very annoying because i use my device with Alarm to get up in the morning.
I already did a few clean installs (Cyanogenod Snapshots and Danvdh's Google Edition), wiped all caches and formated all data and caches aswell. I still got freezes. I get them from waking up my device (mostly in the morning between 5-6 am). All i see is a exclamation mark when i turn on the display. Then its frozen and i cant anything.
I already tried a few Modems and Kernels to test, but still freezes...
I use Modem I9505XXUGNK4 atm.
Any ideas ??? I really Need help with this !!!
Thanks
Click to expand...
Click to collapse
Hy, i haved the same problem, but what i did yesterday solved that. I hope this steps will help you:
1. Enter in Recovery Mode and select wipe data/factory reset
2. Clear cache partition
3. Go in Settings/More/App Manager and search for Touchwiz Home
4. Force stop then Clear data
5. Withouth exit from settings, restart your phone
6. When phone is on, screen will be black and will ask you witch program you wanna use, select Touchwiz home then press "always"
After this steps, i solved the problem for my phone, but another thing i done after that is delete all knox files with Titanium backup.
I hope this steps myght help you.
Thanks guys, but i got a nexus 5 now. Bye Samsung. Thanks anyway for help.

[Q] Wifi Problems

I updated to Lollipop 5 days ago on my Galaxy s5 and haven't been able to connect to wifi since. I tried forgetting the network, rebooting, checking power saving mode, powering up in safe mode, and I did a factory reset, but nothing worked. I can't find anything else to do. If someone could point me in the right direction or even say that I'm going to be wifi-less until I get another phone update that fixes it I'd appreciate it. This is incredibly frustrating and I don't know what else to do.
powell_matt said:
I updated to Lollipop 5 days ago on my Galaxy s5 and haven't been able to connect to wifi since. I tried forgetting the network, rebooting, checking power saving mode, powering up in safe mode, and I did a factory reset, but nothing worked. I can't find anything else to do. If someone could point me in the right direction or even say that I'm going to be wifi-less until I get another phone update that fixes it I'd appreciate it. This is incredibly frustrating and I don't know what else to do.
Click to expand...
Click to collapse
I was going to say factory reset because that works for me but try sending it back and getting a new one
will it connect and then drop the connection will WiFi not turn on because if WiFi won't turn on it could be something wrong with phone and needs to be sent back but if its not staying connected for me a factory reset usually fixes it
Thanks
djdrews4357 said:
I was going to say factory reset because that works for me but try sending it back and getting a new one
will it connect and then drop the connection will WiFi not turn on because if WiFi won't turn on it could be something wrong with phone and needs to be sent back but if its not staying connected for me a factory reset usually fixes it
Click to expand...
Click to collapse
I spoke with someone from Verizon and she said it must be a problem with the phone. I got a replacement sent to me. Thanks for your help
The Lollipop update is almost of phone killer. Horrible cell signal, wifi is rendered useless, battery drain x 100, and the lag.........My suggestion would have been to completely downgrade back to KitKat or install modem firmare from KitKat.

No WiFi connection

I got 2 LG G2 d800 and both started not connecting to wifi, it gets stuck on "turning on wifi", both happened on the same day so I don't think its a hardware problem probably an update of Google services, anyone has the same problem and maybe a solution?
Sent from my Nexus 6 using Tapatalk
I am experiencing the same problem since yesterday. It just says Turning Wi-Fi on... and it never turns on. It happened when I had my phone charging and noticed a facebook messenger update. The wifi has turned on and worked for a while (especially after some reboots) but then it got back to doing the same thing again. I have reset my phone but it doesn't let me do a hard reset using the power and volume down keys.
Any ideas on how to solve this?
sorry to say, but its broken (99%). i had the same problem. but my luck it was i guarantee time (short before end)
regards
realkeule said:
sorry to say, but its broken (99%). i had the same problem. but my luck it was i guarantee time (short before end)
regards
Click to expand...
Click to collapse
I have made it work for a few hours, somehow. I finally managed to figure out how to factory reset it. I did it a few times until the wifi was working completely.
I started downloading apps and it worked perfectly. Then I decided to try a reboot and the wifi when out again. The difference is that now I have a MAC address and before I didn't. It's still stuck but there's some progress, I guess.
I thought about rooting my phone, but I'm scared of ending up with a brink since I have never done it before.
Me too with my g2:
About 3 weeks that my wifi, hot spot & the stock radio app aren't working like they used to for 4 years!
Did factory reset but it didnt helped

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