Touch screen gets frozen completely - Zuk Z1 Q&A, Help & Troubleshooting

Hi,
I bought Lenovo Zuk Z1 from the first flash sale in India on 19th May, 2016.
After a call, the touch screen gets frozen completely and I have to restart every time when this happens. At this time, the buttons do work, but the touch screen doesn't respond and there is no way to get out of there except restarted it by pressing the power+volume up+volume down buttons together.
I was looking for any system updates but they weren't there.
This has happened 5-6 times with me till now. Have given the phone for replacement. Hoping that the same issue wouldn't occur with the replaced one.

zuk 1 hungs
bought phone 2 days back from amazon,
zuk1 is suk1 . hangs when recive calls,don't know what to do,
help to resolve this,

Related

8125 - problems booting up & staying on

I have owned this since new in Feb. 06. Bought a new battery in August this year as the old one was not holding a long charge. Now in the past couple of weeks....I have the following symptons;
1- Hard to boot up, as in the first blue screen lighting up and then in 5-15 seconds it automatically reboots itself and cycles doing the same thing 3-4 times before shutting down. Sometimes it will get to the 'Mobile' loading screen before doing the same thing. HTC said over the phone that the unit is 'dead'....particularly since we couldn't get it to boot up so that we could do a hard reset. After continuing for the last week to get a hard reset started on power up.....I was able to get it to hard reset yesterday and the phone turned on and everything worked. But then in the middle of my second call using it again...it shut down.
It may take hours to try to get the phone on as it just 'cycles' over and over again trying to boot up. Once in a while it will boot up,...right now it is on.....but I can't rely on it to make a call as it will turn off suddenly.
Is this phone ready for the bone-yard? ....or is there some CPR that can be done?
Oh,....it has the latest ROM from HTC and runs on the original WM5,....no other programs loaded back on it after the hard reset (not that it matters as the phone still has problems turning on and if it gets on....it may randomly shut down

Screen is ON but stay black when I unlock the phone

Hi,
I just bought a HTC HD 2, French and unlocked version.
I have a big issue with my phone: The device start, I use it 10 Minutes then lock it (stand by).
When I push the wake up button, the phone seem to work but the sreen turn ON and stay Black... By saying the screen is ON, I talking about the backlight
I tried a Hrad reset several times but the screen is black at boot.
Can this black screen issue is caused by a software problem? Beacuse the screen work well for some minutes...
Thanks for your answers
If there isn't even a boot loader splash screen i would say its something major. If you have only just got it then i would take it back or have you flashed a custom rom or used goldcard to flash a different stock rom. If you haven't I would take it back.
I have had my HD2 for about three weeks now. It came with 1.43, but have later on upgraded to 1.48 and now Im running 1.61. Two days ago I started to encounter a really annoying problem.
When I wake up the screen and slide the button the home screen appear but after one second, the screen turns off back to lock. Then I can unlock again, and again one second later the screen is off and back to lock. This often continues until I remove the battery.
Have you experienced the same problem?
Optiknerd, Thanks for your answer. I called UPS on 24 December, they're coming today.
I was just hopping there was a solution...'cause it's hard to quit this phone....
I never installed a modified ROM. The firt black screen apaired 10min after my first use. Even at boot I can't see anything and I have to Push ON/OFF more than 20 times to wake the screen up....
Freshou said:
Optiknerd, Thanks for your answer. I called UPS on 24 December, they're coming today.
I was just hopping there was a solution...'cause it's hard to quit this phone....
I never installed a modified ROM. The firt black screen apaired 10min after my first use. Even at boot I can't see anything and I have to Push ON/OFF more than 20 times to wake the screen up....
Click to expand...
Click to collapse
Did you install any software when the phone was working okay?
Also, when you get the black screen, hold down the power button and see if you get anything. I've had mine go black screen on me and that brought up the quick list. I selected lock and it worked fine after that.
See this please http://forum.xda-developers.com/showthread.php?t=606093, let me know if you have the same problem as me,cuz I havefigured out a solution and it works for me at least 2 days.
Freshou said:
Hi,
I just bought a HTC HD 2, French and unlocked version.
I have a big issue with my phone: The device start, I use it 10 Minutes then lock it (stand by).
When I push the wake up button, the phone seem to work but the sreen turn ON and stay Black... By saying the screen is ON, I talking about the backlight
I tried a Hrad reset several times but the screen is black at boot.
Can this black screen issue is caused by a software problem? Beacuse the screen work well for some minutes...
Thanks for your answers
Click to expand...
Click to collapse

HD2 completely bricked - tried everything

I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
sam_hill said:
I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
Click to expand...
Click to collapse
I'm afraid you need to send that back to your supplier immediately. I really don't see any other answer.
Good luck!!
Damn I thought so, I have to wait til Tuesday for it to get restocked though! So annoyed with this phone, I have only had it for a week!
Thankyou anyway, this was my last chance saloon before I had to send the damn thing back
so you flashed in a new ROM and it's still unresponsive? Hmmm that's a killer.
Remove your SD card, place device into bootloader by...
• taking out battery>
• putting battery back in>
• holding vol. down and
• pressing power button once while still holding vol. down>
• letting go when bootloader screen comes up and
• flashing another ROM via ActiveSync with USB
I forgot to ask, "DO you have HDSPL already installed?"
Let us know how it goes....

[Q] Omnia 7 broken - will not boot

hi
my omina 7 of 1 month is broken.
A few weeks ago it wouldnt boot and gave the screen indicating
the phone needs to be plugged into the pc, it then booted ok.
Yesterday it gave the same message but by the time i got it home
the message was gone.
Now it will not boot, it simply cycles through the samsung logo, the three network logo , then back to the samsung logo.
Will be taking it back to the three shop tonight.
is there a way of hard resetting the phone using the buttons?
I have only found info on hard reset from within the OS, which obviously i now cannot get to.
has anyone else had this problem
The only similar problem i found was with a focus
was on the windowsphonesecrets website under the heading restoration error
to hard reset the focus press the power, volume & camera buttons all together. that might do it.
Have you tried taking the battery out of the phone? Heard from someone that that solved the problem...
yes tried taking the battery out
tried it without the sim
let the battery completely drain and tried again
the hard reset button combination didnt work either
just constantly cycling between the samsung and three network logos
three have now sent it off for repair ....
I have a very similar problem. My phone randomly rebooted itself but now it sticks on the Samsung Omnia 7 logo. I've tried removing the battery but nothing.
Is there a Safe Mode I can boot into?
Damn looks like I have the same problem.Was playing a game.Phone rebooted on its own, all I get is the Samsung Omnia 7 screen.
Tried a Hard Reset. I get the options pop up for about 2 seconds asking if I want to format.If I am quick enough to press the Home button nothing happens it just switches off.
Did you try to flash the ROM ?
Me?
No?
Download mode was the only mode that seemed to be recognised by my PC.If it wasn't in warranty I would maybe have tried that, but as it is in warranty I will let T-Mobile deal with it.
my repaired samsung was returned mid january
a few weeks later and the same thing has happened again...
phone froze, switched it off , now will not boot again
it is definitely the same hand set or at least the same outer casing
the bill said it had some parts replaced
I wonder what caused this issue?
I had similar problem and this is how I solved it:
Make sure your Device is switched off (remove and reinsert the battery)
1. Press and hold the Camera, Volume Down, and Power buttons simultaneously.
2. Release Power when the phone vibrates, but continue to hold down Camera and Volume Down.
3. Release Camera and Volume Down when the Format prompt is displayed on screen.
4. Press Windows key twice to confirm the hard reset.
Enjoy your phone now
add 1 to the list, mine is doing thin, formatting doesnt help, reflashing doesnt help.
unless i can find a fix, im without a phone for 15 days while tmob plays with it
any progress?
Since applying the update that Samsung release yesterday I'm having the same problem...
Format didn't work, installing 'older' firmwares (I8700BSEJK1, I8700XENJK1 and I8700DBTJK1) didn't solve any issue
Anybody with more ideas?
I've also had this issue... I think it was caused by forcing the nodo update. Now I've updated it normally using this guide
http://windowsteamblog.com/windows_...spx?utm_source=twitterfeed&utm_medium=twitter
I hope now the problem is solved.

Touch stop working after turning off and on the screen.

I've been using the PH-1 for a year and a half and its great, but a couple days ago i would unlock the phone via fingerprint (as ussual), it would unlock but the touch wont work, so i factory reset the phone and still the same, remove the case and the screen was loose (almost complete), but the cable was well connected on both sides so i got the screen glued, but still the same.
Im using Android Pie (from day 1) with March update (updated like a week ago), in order to use the phone beyond what Google assistant can do i have to reboot the phone (using power and volume buttons) to get the touch to work again and dont let the screen go off. Sometimes after rebooting the touch works even if i turn the screen off and on, but i think its just luck.
You guys think it might be a software issue? or hardware issue? because i don't live in the US or CA, so i would have to wait a couple weeks for the screen to get here and i would'nt be able to return it in case its not a screen malfunction.
I really don't wanna change my phone, i love the PH-1.
EDIT: i just replaced the screen with a new one from fixez.com and the problem persists, i think april's update broke something. is there something i can do to check the software? Pls help.
I rooted my phone and almost the same thing happens. I turn off the screen and turn it back on and the touch is unresponsive. Howver, ONLY the apps left on screen are unresponsive. I can still pull down from status bar its weird.
Update 1: I saw u mention fingerprinting. I removed mine and somehow it seems to have stopped. I'll use it for about another day or 2.
Update2: Well it doesn't. If my screen times out with an app open. The app is unresponsive upon waking.

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