Moto X Pure refurbished by the manufacturer - X Style (Pure) Q&A, Help & Troubleshooting

Hi,
I'm looking to buy the X Pure 32 GB. I'm in Canada and the phone is not sold here. That also means Amazon.com won't ship to my address, same for B&H and BestBuy... And I can't buy directly from Motorola either...
I'm checking on Ebay and there are quite a few 32/64 GB available that are " manufacturer refurbished" and at reasonable prices that could be shipped here. . Can I trust these? Is their a Motorola warranty on these too? What do you think? Should I stick with brand new only?
I've bought refurbished computers and tablets in the past without problems, but never a cell phone...
Thanks for any input.

As long as they have good feedback why not?

I'm not really worried about the feedbacks but more on the reliability of these refurbished phones and about a warranty. Anyone?
There are 64GB ones at $300-$330 that are very tempting. Some come without the turbopower charger though, but I can get it from elsewhere.

You should do some research on the warranty. Normally refurbished means in just-bought-new-and-never-unboxed mode.
Sent from my MotoG3 using XDA-Developers mobile app

I can't find anything after Googling it... And anyway, as I'm in Canada, looks like I'm SOL anyway, as Moto warranty seems to cover only stuff sent from the US....

Related

Buying from ebay

I live in Texas and was wondering if I need to buy a us version of the nexus or are they all the same . I can buy one today from eBay or wait a week and buy from google , I hate waiting lol.
Sent from my EVO using Tapatalk 2
So what are you going to do if there is something wrong with the unit? Send it to ASUS for repair?
Both 8gb and 16gb Nexus 7's are being shipped via Google Play within 3 business days now. Plus a lot of retail shops have them in stock as well for instant pickup.
Lot less risky than dealing with an Ebay seller.
Don't do it! I have yet to find a manufacturer anywhere that will validate a warranty from a eBay purchase. If you do buy it from eBay, be sure you don't mind having a device without warranty. Call Asus if you don't believe me (prior to purchase).
Sent from my Nexus 7 using Tapatalk 2

UK pricing - going up, not down!

Normally a few months after the initial surge of interest in a product dies down, the price tends to drop a little. However for some reason the Note 10.1 2014 seems to be going up if anything here in the UK, although in the States it does appear to be dropping.
The US price is now generally around $499 (plus tax) for the wi-fi model, while the UK price has gone up from under £400 a few months ago (£365 at John Lewis I gather) to nearer £450 most places.
Does anyone know what's going on, have Samsung UK increased their suggested price or something?
Andre
andrewilley said:
Normally a few months after the initial surge of interest in a product dies down, the price tends to drop a little. However for some reason the Note 10.1 2014 seems to be going up if anything here in the UK, although in the States it does appear to be dropping.
The US price is now generally around $499 (plus tax) for the wi-fi model, while the UK price has gone up from under £400 a few months ago (£365 at John Lewis I gather) to nearer £450 most places.
Does anyone know what's going on, have Samsung UK increased their suggested price or something?
Andre
Click to expand...
Click to collapse
When I saw the UK prices, it really baulked me.
I wanted a tablet that not only worked on Wi-Fi, but 3G, 4G/LTE, but I couldn't get one, especially a 32Gb model, which I consider to be the basement model (I wouldn't even consider a 16Gb).
I nearly paid the extra for an Ipad, however I decided to do more research and in the end I imported one from HK and even when I paid the VAT on it, it came in significantly cheaper than some of the prices of the 16Gb, Wi-Fi model.
It's worth doing a little extra research and importing it yourself and get a better specified machine, at a lower price.
I could pick one up in the States next time I'm over there, but I'm a little wary of not having a proper international warranty as that caught me out once (thanks Samsung, so much for global corporations!).
16GB actually doesn't worry me as long as it has an SD card slot, much cheaper to put 64GB onto it that way than pay for a bigger base model. Well, upcoming stock KitKat stupidities notwithstanding anyway, but that won't be hard to fix.
Andre
andrewilley said:
I could pick one up in the States next time I'm over there, but I'm a little wary of not having a proper international warranty as that caught me out once (thanks Samsung, so much for global corporations!).
16GB actually doesn't worry me as long as it has an SD card slot, much cheaper to put 64GB onto it that way than pay for a bigger base model. Well, upcoming stock KitKat stupidities notwithstanding anyway, but that won't be hard to fix.
Andre
Click to expand...
Click to collapse
Why buy a 16Gb one? You can get the 32Gb version quite easily over there, but the currency conversion made it more expensive to buy it from the US, also I used PayPal to pay for it, so I had a bit of protection too.
My SM-P605 has a 64Gb card in and I'm already running low on memory, so I only hope that the new SanDisk 128Gb card comes out soon at a reasonable price.
I think a few places had them on offer just before and after christmas. Got mine from John Lewis for £399 in mid jan, took ages to find somewhere with one in stock at that price. There were quite a few places charging (or trying to) over £500! I think about £450 was the average book price but so many places were out of stock, or were trying to sell the old one still at £399........
They want to sell the new Tab 10.1 at such a high price, that they had to raise that of the note, to keep people from going straight for a note instead.
Let's be honest. Samsung charging iPad+ prices for the Pro/Note series takes balls of steel. Android tablets are bought typically by bargain seekers unwilling to pay iPad prices and are typically 7-8" and under $250. One thing iPads have always provided was a certain cache and snob appeal; everyone knows what everyone else paid. With the Pro/Note's Samsung seems to be raising the snob appeal. With the 16GB iPad Air at 399 GBP whether Samsung prices at 375 GBP or 425 GBP it's still close enough that if people really considered a high-end Android tablet as an iPad alternative they'd still buy it. I don't think someone predisposed to an iPad would say "I'll buy the Samsung Tab|Pro because I'll save 50 GBP." How many people think a high-end Android tablet is an iPad alternative is a whole different discussion and will be proven by the success (or failure) of Samsung's strategy in offering the Pro/Note series in the first place.
The G-Tab 4 certainly is a step down in design and specs so perhaps Samsung's strategy is to make the 4's their volume seller (EG: BMW 3-series) and the Pro/Note's their margin leader (EG: BMW 7-series).
Apparently the Samsung Galaxy Tab 4 10.1 will pack a 10.6″ (odd, right?) display of 1280×800 pixels resolution and will run on Snapdragon 400 chipset with a quad-core 1.2GHz Cortex-A7 processor, Adreno 305 GPU and 1.5GB of RAM. Other revealed specs are the 3MP rear and the 1.2MP front camera, 16GB internal storage (12GB actually available) and the latest Android 4.4.2 KitKat OS. Digging into the GFX Benchmark database you can also find the Galaxy Tab 4 8.0. It has absolutely the same specs but less screen estate.​
I got my 32gb LTE P605 from eBay for 465. Came from HK In 3 says. No customs charges. Flashed a OEM UK firmware and all is great.
Sent from my Z30 using Tapatalk
andythilo said:
I got my 32gb LTE P605 from eBay for 465. Came from HK In 3 says. No customs charges. Flashed a OEM UK firmware and all is great.
Click to expand...
Click to collapse
And gave up your 2 year UK warranty in the process. Or you can ship it round trip to HK at your expense to have warranty repairs done there. Does Samsung UK even service grey market devices for a fee? Samsung U.S. won't. I had to ship my UK-purchased i9100 back to the UK for a cracked bezel. Caveat Emptor.
The guy I bought it from is a dealer. He will sort any warranty issues and is in the UK. I spoke to him before I bought it.
Sent from my SM-P605 using Tapatalk
andythilo said:
The guy I bought it from is a dealer.
Click to expand...
Click to collapse
Well as long as you know a guy, you won't need Samsung's 2-year support then.
Andre
You're right I won't. It's 0x1 anyway so I'll claim off household as accidental damage if anything happens.
Sent from my Z30 using Tapatalk
andythilo said:
You're right I won't. It's 0x1 anyway so I'll claim off household as accidental damage if anything happens.
Sent from my Z30 using Tapatalk
Click to expand...
Click to collapse
Got mine from HK too. Not rooted yet but soon will and once it's 0x1 the difficulty of a warranty claim becomes irrelavent.
It cost me £439 inc. import duty.
Got a bill from FedEx . Contacted the seller and he's refunded me already! What a quality seller!
Sent from my Z30 using Tapatalk

Buying LG G2 From China?

I'm thinking of buying a brand new LG G2 32GB from China for £205 (£250 if it gets Tax), I was wondering as long as the model is D802 it will work in the UK fine is that correct?
Also has anyone here purchased the phone from China and have you had any issues be it with LTE/4G. From what I understand as long as its the D802 International version it will work fine in the UK.
Me here
Geordie Affy said:
I'm thinking of buying a brand new LG G2 32GB from China for £205 (£250 if it gets Tax), I was wondering as long as the model is D802 it will work in the UK fine is that correct?
Also has anyone here purchased the phone from China and have you had any issues be it with LTE/4G. From what I understand as long as its the D802 International version it will work fine in the UK.
Click to expand...
Click to collapse
I bought two G2s of 32 Gb from a site that was bringing products from China (valuebasket.com) Everything works great. Even the 4G. If the seller is serious go for it. D802 is working everywhere there's SIM and not CDMA possible.
I think I'm going to purchase this as soon as the Nexus 6 gets revealed, I can't see the Nexus 6 matching this in specs, battery and most importantly cost.
I've been reading these forums and I've decided when I get one I will install the G3 ROM and then the LG G2 will be perrect.
Cheers @BigBadSheep
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Thinking about going this route myself. Does anyone know what the warranty from LG might be since this is most likely not a supported seller?
Thanks
masteroc said:
Thinking about going this route myself. Does anyone know what the warranty from LG might be since this is most likely not a supported seller?
Thanks
Click to expand...
Click to collapse
Lg won't support this as it is grey market product
Sent from my LG-D802 using xda premium
I didn't even think about warrenty. [emoji53]
Sent via Note 10.1 2014 Edition on Tapatalk
Ah forget it, if I buy a used G2 it will cost more than a new G2 from China.
Also a used G2 on ebay from a UK seller will probs have no warrenty either or have very little left on it. So really thinking about it, the warrenty aspect is irrelevent for me.
Sent via Note 10.1 2014 Edition on Tapatalk
Damn. You british people are having hard times. Here in Denmark I bought a 3 months old G2 32GB for 190 pounds, looking brand new with warranty, all the original accessories etc.
Buy one from here lol
Sent from my LG-D802
natalya said:
Damn. You british people are having hard times. Here in Denmark I bought a 3 months old G2 32GB for 190 pounds, looking brand new with warranty, all the original accessories etc.
Buy one from here lol
Sent from my LG-D802
Click to expand...
Click to collapse
Yeah typical British prices ... the Goverment here shaft the people from every direction. You work hard to earn money (no worries the goverment will tax that), you going on holiday (no worries the goverment will tax that), your buying a LG G2 (no worries the goverment will tax that lol), you've inheritted money (no worries the goverment will tax that), you buying petrol (no worries the goverment will tax that - I think you get the picture hahaha.
Anyways back on topic - Cheapest 2nd hand I have seen sold for was for about £230 no warrenty and was in good but not perfect condition. Better off just buying Brand new from China and potentially £20 cheaper or worse case £20 expensiver. Worth it if ya ask me haha.
Sent via Note 10.1 2014 Edition on Tapatalk
Have a look on DigitalRev. They provide their own 1yr warranty and although I haven't needed to use it yet, the reviews elsewhere suggest they are pretty good when it comes to issues.
I just took delivery of a white 32gb model for £285 from them and am pleased with it so far. No import taxes or anything were applied...
UKSensationOwner said:
Have a look on DigitalRev. They provide their own 1yr warranty and although I haven't needed to use it yet, the reviews elsewhere suggest they are pretty good when it comes to issues.
I just took delivery of a white 32gb model for £285 from them and am pleased with it so far. No import taxes or anything were applied...
Click to expand...
Click to collapse
I think I've found a good seller in China on ebay tbh, I'm going to order a HTC One M7 32GB for £208 (free del) for my brother from the same place so will see how good he is haha.
Sent via Note 10.1 2014 Edition on Tapatalk
U can buy a new g2 with waranty i sweden for £250 now.. Can't u order one from here?
REiced said:
U can buy a new g2 with waranty i sweden for £250 now.. Can't u order one from here?
Click to expand...
Click to collapse
mmmmm send me a link please to the website?
I'm mainly thinking about cost tbh but yeah I could order from Sweden. The China deal is very good ... feel like just taking the risk with warrenty haha.

Official UK S6 & S6 Edge Help

Sammobile announced that Samsung are opening pre ordering on FRIDAY 20 MARCH 2015 for UK customers.
Orders from website or experience store will receive the device on 9 April. Networks have yet to open pre orders or give any indication of price but should be up any day now.
All orders from networks will be delivered on 10 April as per global release.
Will you pre order?
http://www.sammobile.com/2015/03/18...e-galaxy-s6-edge-start-this-friday-in-the-uk/
Sent from my SM-N910F using XDA Free mobile app
I'm most likely going to pre-order a Black S6 64GB. I am expecting it between £599-649 with a free wireless charger included.
I won't pre-order, I can wait
Only place I'll be buying from is Amazon UK.. Come on Amazon open the pre-orders already!
Bilhouse said:
I'm most likely going to pre-order a Black S6 64GB. I am expecting it between £599-649 with a free wireless charger included.
Click to expand...
Click to collapse
Do you really think Samsung will throw in a free wireless charging pad? I guess it's a possibility but they've not been know to thrown in free stuff.
I'm in two minds whether to pre order or not. I'd prefer to check out full reviews beforehand but that might be to my detriment if Samsung do thrown in a bonus with pre orders.
Sent from my SM-N910F using XDA Free mobile app
With the current favourable euro rate, I wonder is it worth buying from amazon.de or amazon.fr ?
le_lutin said:
With the current favourable euro rate, I wonder is it worth buying from amazon.de or amazon.fr ?
Click to expand...
Click to collapse
Yes - well worth exploring this. I'll be looking tomorrow. Need to be sure warranty covers EU though right.
ninjakettle said:
Yes - well worth exploring this. I'll be looking tomorrow. Need to be sure warranty covers EU though right.
Click to expand...
Click to collapse
If you order from Amazon DE for example, then if you have issues you need to return to Amazon DE. Amazon UK won't accept returns for any reason which is a bit of a pain.
ombadboy said:
If you order from Amazon DE for example, then if you have issues you need to return to Amazon DE. Amazon UK won't accept returns for any reason which is a bit of a pain.
Click to expand...
Click to collapse
My guess is though, that samsung uk would have to honour the warranty on any samsung products, no?
ninjakettle said:
Yes - well worth exploring this. I'll be looking tomorrow. Need to be sure warranty covers EU though right.
Click to expand...
Click to collapse
le_lutin said:
My guess is though, that samsung uk would have to honour the warranty on any samsung products, no?
Click to expand...
Click to collapse
Absolutely, although good luck dealing with Samsung warranty Amazon gives you 1 year 'Amazon' warranty no questions asked.. We all know how good their customer support is..
As for worldwide warranty, I've had issues with it before (albeit Sony).. Bought a Sony laptop from Dubai, had a fault, Sony in Cyprus wouldn't accept it for replacement/fixing.
ombadboy said:
Absolutely, although good luck dealing with Samsung warranty Amazon gives you 1 year 'Amazon' warranty no questions asked.. We all know how good their customer support is..
As for worldwide warranty, I've had issues with it before (albeit Sony).. Bought a Sony laptop from Dubai, had a fault, Sony in Cyprus wouldn't accept it for replacement/fixing.
Click to expand...
Click to collapse
Have to say I had an exceptional experience with samsung when my note 2 developed a fault with the flash memory. Send them the phone and it was back to me, fixed within a few days. I think the phone was about 18 months old at that stage.
le_lutin said:
Have to say I had an exceptional experience with samsung when my note 2 developed a fault with the flash memory. Send them the phone and it was back to me, fixed within a few days. I think the phone was about 18 months old at that stage.
Click to expand...
Click to collapse
Yes, very good experience for me as well with Amazon UK. My Galaxy S3 stopped working suddenly DAYS before the end of the 1-year warranty (switched off by itself, couldn't switch it back on even after swapping the battery). Despite the fact that it was rooted and running a custom ROM, they changed it with no question asked for a new one that I received the day after (even before I sent the old one back), They also asked me if I wanted a full refund instead, which retrospectively I should have done, since the price had dropped and I could get a new one for cheaper
Protagoras said:
Yes, very good experience for me as well with Amazon UK. My Galaxy S3 stopped working suddenly DAYS before the end of the 1-year warranty (switched off by itself, couldn't switch it back on even after swapping the battery). Despite the fact that it was rooted and running a custom ROM, they changed it with no question asked for a new one that I received the day after (even before I sent the old one back), They also asked me if I wanted a full refund instead, which retrospectively I should have done, since the price had dropped and I could get a new one for cheaper
Click to expand...
Click to collapse
That's good to hear. The only reason I am a bit wary of Samsung warranty is when you trip Knox.. I highly doubt Amazon would care about that; Sammy on the other hand is a different story. I talked to a representative of theirs a few days back about the whole Knox tripping warranty thing and oh boy they didn't like it.. I even showed him the legislation and talked about a scenario where I take Samsung to a small claims court, etc and he insisted Samsung will not fulfill warranty for whatever reason if Knox has been tripped.
I had a run in recently with Samsung mobile support and only after 4 months, and threatening legal action, did I get a replacement phone. My previous note 4 had issues with unstable WiFi but they wouldn't accept this was happening because they couldn't replicate the problem. I was specifically asked about whether I had modified it in any way (as in software) before they arranged for a repair. I'm not sure whether the repair centres that the phones are sent to actually check the Knox counter. In my opinion, they didn't do much other than flash the firmware again which I had already done. Bad experience with Samsung mobile support. Had a problem ages ago with first galaxy s1 with o2 and they replaced it after second time it was sent in for repair worth a new s2.
Sent from my SM-N910F using XDA Free mobile app
Good to know it. There's a lot of reasons to decide to buy a mobile phone or another, but people never thinks bout the warranty and technical support. Good for Samsung!
ombadboy said:
Only place I'll be buying from is Amazon UK.. Come on Amazon open the pre-orders already!
Click to expand...
Click to collapse
What's the betting they only have the 32GB model when it does eventually appear.
http://www.carphonewarehouse.com/mo...e=HANDSET&intcmp=SIMFREE_brand_Samsung_211113
Carphone Warehouse or samsung are having a laugh
Standard S6 sim free prices are thus, I would hate to see the prices for the edge,
£600 32GB
£660 64GB
£740 128GB
RCJ89 said:
http://www.carphonewarehouse.com/mo...e=HANDSET&intcmp=SIMFREE_brand_Samsung_211113
Carphone Warehouse or samsung are having a laugh
Standard S6 sim free prices are thus, I would hate to see the prices for the edge,
£600 32GB
£660 64GB
£740 128GB
Click to expand...
Click to collapse
WOW.. I was expecting those prices to be for the Edge and 50/100 pounds cheaper for the S6..
ombadboy said:
WOW.. I was expecting those prices to be for the Edge and 50/100 pounds cheaper for the S6..
Click to expand...
Click to collapse
I definately made the right decision to wait til later down in the year for the s6 because there is no way imo the S6 is worth that much.
I was expecting more like £550-570 for 32GB, £600-620 64GB and £670-700 for 128GB.
RCJ89 said:
http://www.carphonewarehouse.com/mo...e=HANDSET&intcmp=SIMFREE_brand_Samsung_211113
Carphone Warehouse or samsung are having a laugh
Standard S6 sim free prices are thus, I would hate to see the prices for the edge,
£600 32GB
£660 64GB
£740 128GB
Click to expand...
Click to collapse
RCJ89 said:
I definately made the right decision to wait til later down in the year for the s6 because there is no way imo the S6 is worth that much.
I was expecting more like £550-570 for 32GB, £600-620 64GB and £670-700 for 128GB.
Click to expand...
Click to collapse
Unfortunately I can't wait that long. My Nexus 5 is dying right before my very eyes.. I was hoping to get away with the 64GB S6 Edge for £700 max but doesn't look like that will be the case..

Motorola Moto G 2015 under review on Amazon

I was about to order one from Amazon when I saw this. It seems to only apply to the white edition. I wonder if they are sending out the wrong version or something. I can't post the link because I am a new user but you can go see for yourself at the US website.
"Item Under Review
While this item is available from other marketplace sellers on this page, it is not currently offered by Amazon.com because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here. (Thanks for the tip!)
We're working to fix the problem as quickly as possible."
Yea.....
903tex said:
Yea.....
Click to expand...
Click to collapse
What exactly is going on there? Sorry I don't know how it is meant to look.
Well basically short its got the 8gb sticker which freak me out cause I order the 16gb, until I check the settings. On amazon in reviews I heard that they were doing that but people were getting 8gb model but ordered 16gb. Even one guy said he bought a 8gb and got a 16gb so win win for him lol
903tex said:
Well basically short its got the 8gb sticker which freak me out cause I order the 16gb, until I check the settings. On amazon in reviews I heard that they were doing that but people were getting 8gb model but ordered 16gb. Even one guy said he bought a 8gb and got a 16gb so win win for him lol
Click to expand...
Click to collapse
I see, that is probably happening all over then as it's a mistake from the factory.
Amazon order mishaps
aion11 said:
I see, that is probably happening all over then as it's a mistake from the factory.
Click to expand...
Click to collapse
Probably a vendor bait 'n switch. I usually get my phones from carrier because I'm able to spend a whole lot less on acquiring phones & due to lucrative reasons...I get early buy-outs credited to the account, get the gift cards upon doing a hardware upgrade, giving me money to spend on groceries or electronics, etc. Which off-sets other expenses such as buying sim-unlock codes for the devices. Got my moto g 3rd gen osprey from carrier that way. But I bought a phone off of amazon once, and I doubt I'd be doing it again. Ordered the galaxy note 4, model sm-n910c (marketed for Thailand). Vendor shipped an sm-n910u (marketed for Hong Kong & a few other places), which the same vendor was selling for $100 less. The sm-n910u was selling for an extra $150 less by another vendor. The vendor never redeemed himself, so I asked him to swap the phone for an sm-n910c or price-match the cheapest vendor on the sm-n910u. He said he could either give us his price on the sm-n910u, or refund the phone. We returned the phone, he then said it was not in new condition, therefore he'd charge a 75% restocking fee. We opened a case with amazon and got a full refund.
I wouldn't be surprised to see a lot of bait 'n switch on buying phones from amazon, so I'd recommend to triple-check phones upon receiving them when ordered via amazon. If it's within the 30 days of purchase and it's the wrong product, send it back, and if the vendor gives drama, open a case. Don't settle for less!

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