Bluetooth connectivity problems - Nexus 6P Q&A, Help & Troubleshooting

My nexus rocks in every other way EXCEPT the BT is just a mess. I have to unpair it most of the time or reboot. It's getting to a point where I am getting the itch to buy back a Nexus 6 instead.
Any suggestions? Patches?

Related

Who doesn't have Bluetooth issues?

I am subscribed to a few Google group conversations about Bluetooth issues with the Nexus 4 and reading each complaint prompted me to ask. Does anybody out there with a Nexus 4 NOT have an issue with Bluetooth?
I am on my 2nd replacement Nexus from Google Play device support and a third is on the way. If this third device doesn't work, then I either can opt for a refund or wait for Android 4.3 to hopefully fix it, if the problem is software salvageable. So I'm just curious if anybody's N4 actually has no issue with Bluetooth and in what manner do you use Bluetooth and with what devices?
Sent from my Nexus 4 using xda app-developers app
I got my N4 in the first batch from play store back in November
I have never had any issue with Bluetooth
Granted I don't use it often (once every couple weeks on average) but each time I have its never failed in any way.
I have used in my car for hands free and also to send pics to my GF's phone and a couple times to transfer files from my laptop
Started out stock and then last few months been on custom ROM's with no change
Day 1 N4 here too - never had bt problems. Pairs with my car, Motorola headset, and Moga Pro just fine. Fiancée's stock unrooted N4 pairs with her car and jawbone speakers fine. Hoping 4.3 brings LE bt support for my fitbit flex, but besides that haven't had to do anything but turn on bt and pair.
What problems are you having? Haven't heard of people really having issues...
Sent from my Nexus 4 using xda premium
To my knowledge from researching the problem myself people claim it's a hardware issue based on some of the responses they get back from google I guess? I knew right away it wasn't just me when someone else I know has a N4 as well and when I use my LG Tone with his while connected via WiFI it pulls a dubstep and drops.
Other than that it's the only issue I have with BT that I can replicate. Hands-free while connected via data works like it should.
No Bluetooth problem here.
pshaww said:
I am subscribed to a few Google group conversations about Bluetooth issues with the Nexus 4 and reading each complaint prompted me to ask. Does anybody out there with a Nexus 4 NOT have an issue with Bluetooth?
I am on my 2nd replacement Nexus from Google Play device support and a third is on the way. If this third device doesn't work, then I either can opt for a refund or wait for Android 4.3 to hopefully fix it, if the problem is software salvageable. So I'm just curious if anybody's N4 actually has no issue with Bluetooth and in what manner do you use Bluetooth and with what devices?
Click to expand...
Click to collapse
Stock 4.2.2 doesn't work properly with my car (BMW E61 5-series). Basic phone works, but no contact sync due to bugs in the N4 bluetooth stack. Moved to CM10.1 which contains various fixes for this and it's worked perfectly since then.
Honest truth - if the first device didn't work and the second was the same, why on earth would you assume that this was a hardware problem and keep sending the phone back? Either request a refund, switch ROMs or put up with it!
Oh sure I guess I have heard people mention that... BT and both 2.4ghz and 5ghz wifi coexist just fine on both N4s here. I just wish it could take advantage of my ac router.
Sent from my Nexus 4 using xda premium
No problem here, using it everyday in my car
Tapatalk 4 beta via Nexus⁴
hi!
the problem is there, that's a fact, and i have it too...
https://code.google.com/p/android/issues/detail?id=42255
http://www.youtube.com/watch?v=Ipud-wAAE0E
i wonder why this isn't fixed by google? maybe really a hardware related problem?
Yesterday I had the same problem with bluetooth like this one in the video.
Sent from my Nexus 4 using xda app-developers app
I have no issues with Bluetooth, it syncs with my laptop and headset. Also I have a December nexus.
Sent from my Nexus 4 using xda app-developers app
pshaww said:
I am subscribed to a few Google group conversations about Bluetooth issues with the Nexus 4 and reading each complaint prompted me to ask. Does anybody out there with a Nexus 4 NOT have an issue with Bluetooth?
I am on my 2nd replacement Nexus from Google Play device support and a third is on the way. If this third device doesn't work, then I either can opt for a refund or wait for Android 4.3 to hopefully fix it, if the problem is software salvageable. So I'm just curious if anybody's N4 actually has no issue with Bluetooth and in what manner do you use Bluetooth and with what devices?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Try matr1x kernel. I also had the same bluetooth problem since the first day. I installed d matr1x kernel v10 and now it's solved. Les changelog.
I have had zero Bluetooth issues. I pair with my pioneer in dash for pandora , Bluetooth Google play music, hands free and so on.
Cm10.1
Faux kernel
Sent from my Nexus 4 using xda app-developers app
No Issues
Bought my N4 a month ago and I have used Bluetooth hands-free headset, transferred files from my old phone and from my netbook without any problems. Haven't tried stereo audio, though.
Got my N4 in the second batch of those available and have no issues pairing with my vehicle. I don't use Bluetooth for anything else, though
Bluetooth generally works, it only screws up from time to time for things like pairing with a new device. It's been more or less this way since JB and generally if you have a regular bluetooth setup of headset, in-car radio etc, it 9/10 works just fine.
Introduce some complications and it does wonk out sometimes. I've had plenty of times where it wouldn't want to pair right to my laptop or desktop after I factory reset my device. Sometimes it just won't get picked up either when BT is on, visible and another device is looking for it.
I believe I remember reading that there was a legit explanation for this regarding drivers and or some security thing but it's been long enough that I don't remember what the details were or where I even read it on XDA. May have even been the GN forums.
I've seen the exact problem indicated by the video on CM 10.1. I just restarted, wiped dalvik and all was well again.
Other than that my BT has been perfect. I use it daily in my car for audio streaming and phone. At home I pair it to my PC for audio streaming and it works perfectly.
Sent from my Nexus 4 using xda app-developers app
I actually haven't run into many issues with Bluetooth. I use it mainly with Jawbones Jambox and it pairs up just fine. I think it may have dropped connection a couple times but less than a handful. I do run into problems when I miss a call from someone though. The audio quits playback though the devices remain paired.
Sent from my Nexus 4 using xda app-developers app
I guess I have issues. I leave BT on all the time and only randomly does it automatically connect when I get in my car. I generally have to go in to the BT settings and click the device to pair with. It identifies the device, but doesn't connect automatically.
On stock 4.2.2, I had issues with BT not connecting at all and it would get stuck in an on/off post ion (it would never fully turn off or turn on when I toggled the switch). I would have to reboot to get it to work. I have yet to see this happen on cm10.1, I just have the automatic connect issue with cm10.1
Sent from my Nexus 4 using xda premium
I usually have no issues pairing and using. But I definitely have these two issues:
1. BT won't turn on at all (like in the video).
2. I notice my phone hot and draining battery. I look at the BT indicator and it is blue indicating a connection but I'm not connected at all. I only use BT in the car and I'm nowhere near my car. Yet the indicator is blue and my phone is hot.
Either is resolved with a quick reboot. I'm not troubled by it but is annoying at times.

N6P unable to detect Ford Sync bluetooth

I recently purchased the N6P to replace my dying N4. The transition from one device to the other has gone pretty well, except for one issue. My N6P is unable to find the bluetooth signal from my Ford Fusion. Upon turning on bluetooth and searching for devices, the N6P cannot find the Ford Sync signal. I've rebooted the phone many times, Ive tried it many times in safe mode with no success, Ive turned the Sync's bluetooth on and off numerous times, the phone is still unable to detect it. I have also tried deleting all the paired devices on the Sync settings and had no luck with the N6P working. Aside from a factory reset of the phone, what else can I do?
My N4 was able to connect to the Sync right up to when I stopped using it. My fiancee's Samsung Galaxy (something) can detect, connect, and function with the Sync's bluetooth. I am beginning to think its something with the N6P. Ive tried it on all three versions of the OS Ive had on the phone. The original OS version didn't work when I first powered up the N6P, the next version of the OS i updated to didn't work, and this morning the phone ran the latest update and the bluetooth doesnt work.
I'm at a loss, I'm ready to return this phone and go back to my dying N4.
Edit: I am currently running Android 6.0.1.
My wife's N5x has the same problem with our ford sync, I think its related to the bluetooth disconnection bug I've had since the may update.
You can still connect it by opening the bluetooth screen on your phone so that it is visible to other devices and in the sync setup tell sync to search for devices and select your nexus phone.
My wife and I both own Nexus 6p's. I just bought a brand new Ford F-150 and my wife has a 2014 Toyota mini van (forget the model name off the top of my head, but still a fairly new vehicle). Neither one of our Nexus 6p's will connect to with vehicle. Prior to our Nexus 6p's (which I really had to talk my wife in to getting a Nexus 6p) our LG G4 and Note 5 connected flawlessly. I even bought a Bluetooth thing that plugs in to my trucks aux and that works after turning the Bluetooth on and off a few times. Totally freaking unacceptable. We both have Nexus Protect on both devices, but don't think a new Nexus 6p will fix the issue. No problem at all with Google maps other than audio coming through my brand new trucks speakers. Smh. Both of our phones are not rooted or changed in anyway. Out of the box stock.
Sent from my Nexus 6P using Tapatalk
Sent from my Nexus 6P using Tapatalk
Confirm working in Nissan Frontier. Wonder why its certain auto manufacturers?
Works in 2014 Toyota Camry.
Mine works with zero problems in my '13 Fusion Ti. I also have a bluetooth adapter for torque plugged in with no hiccups. Is your sync software up to date?
Mine detects fine , but once connected I loose all system sound. i.e I can't hear map prompts anymore. Anyone knows a fix for this ?
desilva79 said:
Mine detects fine , but once connected I loose all system sound. i.e I can't hear map prompts anymore. Anyone knows a fix for this ?
Click to expand...
Click to collapse
I can verify that I have this experience as well in one of my cars with an aftermarket bluetooth Sony head unit (that supports A2DP streaming). Haven't checked in the Nissan yet (no A2DP), but I will tonight.
Bluetooth on this model sure has some "quirks".....
I have a 2015 fusion Ti & N6P I have had zero issues. however i will say my bluetooth connection is much more stable after updating SYNC to the latest version. Bit of a pain because you have to create a ford account to gain access to the instructions/files. but here is the URL to get you started: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html
I also have a Ford Fusion 2015 and I have no problems connecting to SYNC. It also connects just fine with my wife's Ford Escape. Which month's build are you using? Is your radio up to date? I don't think I've ever updated the SYNC software in either vehicle so I'm not sure it's that. Make sure BT is on and you have the BT page in settings open so that both devices can see each other. Then go into the car's phone menu and add a device. That's how I did it. Make sure the vehicle is not moving or preferably in park. Good luck.
It magically connected right after I posted above. Now I'm afraid to install the June security patch lol. Working flawlessly in my F-150 though.
Sent from my Nexus 6P using Tapatalk

Bluetooth and Nougat

Anyone else on the newest 7.0 preview and unable to pair their bluetooth with their car?
Driving me nuts...hoping someone found a fix...
bongostl said:
Anyone else on the newest 7.0 preview and unable to pair their bluetooth with their car?
Driving me nuts...hoping someone found a fix...
Click to expand...
Click to collapse
Right after the DP5 installation, I had to unpair the phone and car (2016 Mazda) because the phone would never connect. It was no where near as easy as that sounds, took me the better part of 30 minutes because of repeated "unknown errors" coming from the car.
The phone paired up just fine but I still have frequent and completely unexplained dropouts on literally every Bluetooth device I have (headphones, Moto 360, car and the list goes on). So far this has been the absolute worst of the previews for BT that I have ever seen.
But then, if you read around here, it sounds like there were a lot of these that had flaky BT hardware. Have not exchanged mine, but that has certainly been my experience since I bought this back in December.
I have no issues with Bluetooth and the latest DP. I have my phone connected to a Kenwood deck.
Sent from my Nexus 6P using Tapatalk
I wonder if I have flaky BT hardware? Mine was a launch phone and it has worked perfectly in my Toyota since day 1. However I've recently bought a fitbit type band and with that application (veryfit 2.0) installed and connected to the band then if I make a call in car it drops the BT after about 30 seconds with an error message on screen saying 'corrupted probe message'. I can manually reconnect the call (it's still active on the phone) but after another 30 seconds or so it repeats the cycle. Have upgraded to Nougat Dev Preview NPD90G but still the same. Removing the app and its binding (it binds in the app not the phones BT devices in settings) and rebooting the phone resolves the issue. Tried again with a proper fitbit and the issue is identical.
I will RMA it to see if I get another one that works. Now to figure out how to put it back to stock marshmallow. gulp.
I have the same issue pairing to my car's Bluetooth keep pairing failed
bongostl said:
Anyone else on the newest 7.0 preview and unable to pair their bluetooth with their car?
Driving me nuts...hoping someone found a fix...
Click to expand...
Click to collapse
I had this same issue, I flashed the system file again and wiped the cache and dalvik. It seems to be ok now.
Check this solution. Pair with '0000' worked for me.
http://forum.xda-developers.com/nexus-5x/help/issue-android-nougat-bluetooth-issue-t3446073
Since switching from my Nexus 5 with 6.0.1 to a Nexus 6P with 7.0 I am also suffering from bluetooth issues. Pairing itself is not a problem but the connection sometimes drops, controls in my car don't work properly, remaining track time is not shown, etc. Haven't even tried to make calls yet. If I can't find a solution I'll probably be going back to 6.0.1.
The proposed '0000' solution is not working for me as I cannot change the PIN on my Seat Leon (2016). The PIN is autogenerated and shown on both displays to be confirmed upon pairing.
Has anybody tried flashing the latest 6.0.1 radio image and use it with a 7.0 system?

Bluetooth pairing issues on 7.x

Hi all,
Since upgrading to Android 7.x, I've had problems connecting my phone to other Bluetooth devices, particularly my car heading it for hands-free. The headunit in one car works fine, the other car keeps connecting and disconnecting after about 1-2seconds in a continual loop. Before 7.x it was connecting fine. Even now my phone makes the notification sound of connecting when I'm in that car even when I choose 'forget this device' on both hu and phone, only way to stop the notifications is to turn bt off.
I've googled​ and found it's quite a common issue, but yet to find a solution. I joined the beta program and update everytime but yet to fix it.
My question is, will this problem be fixed if I install a custom rom like PureNexus or is it a flaw in 7.x affecting every rom? If that is the case, is it possible to downgrade to 6.x? I really want to be able to connect to my hu with hands free again, it's been months now with no luck!
Sent from my Nexus 6P using Tapatalk
glenb83 said:
Hi all,
Since upgrading to Android 7.x, I've had problems connecting my phone to other Bluetooth devices, particularly my car heading it for hands-free. The headunit in one car works fine, the other car keeps connecting and disconnecting after about 1-2seconds in a continual loop. Before 7.x it was connecting fine. Even now my phone makes the notification sound of connecting when I'm in that car even when I choose 'forget this device' on both hu and phone, only way to stop the notifications is to turn bt off.
I've googled​ and found it's quite a common issue, but yet to find a solution. I joined the beta program and update everytime but yet to fix it.
My question is, will this problem be fixed if I install a custom rom like PureNexus or is it a flaw in 7.x affecting every rom? If that is the case, is it possible to downgrade to 6.x? I really want to be able to connect to my hu with hands free again, it's been months now with no luck!
Click to expand...
Click to collapse
Hello,
Backup your data's and try to factory reset.
You can install a custom ROM, but I guess it doesn't fix drivers issues which are closed sources.
Otherwise you can downgrade to a 6.x stock firmware.
Option 1 and 3 needs you to unlock your bootloader. Backup important datas, unlocking bootloader wipe all datas!
Good luck...
glenb83 said:
Hi all,
Since upgrading to Android 7.x, I've had problems connecting my phone to other Bluetooth devices, particularly my car heading it for hands-free. The headunit in one car works fine, the other car keeps connecting and disconnecting after about 1-2seconds in a continual loop. Before 7.x it was connecting fine. Even now my phone makes the notification sound of connecting when I'm in that car even when I choose 'forget this device' on both hu and phone, only way to stop the notifications is to turn bt off.
I've googled​ and found it's quite a common issue, but yet to find a solution. I joined the beta program and update everytime but yet to fix it.
My question is, will this problem be fixed if I install a custom rom like PureNexus or is it a flaw in 7.x affecting every rom? If that is the case, is it possible to downgrade to 6.x? I really want to be able to connect to my hu with hands free again, it's been months now with no luck!
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I suggest you fully wipe your phone and install the May Google image (N2G47O). There was a major BT rework introduced with 7.1.2 that fixed an issue just as you describe. I went 5-6 months without being able to connect with one of my cars (2014 Cadillac). When the 7.1.2 beta came out I did a fresh install and it immediately fixed the problem. BT has worked flawlessly since.
glenb83 said:
Hi all,
Since upgrading to Android 7.x, I've had problems connecting my phone to other Bluetooth devices, particularly my car heading it for hands-free. The headunit in one car works fine, the other car keeps connecting and disconnecting after about 1-2seconds in a continual loop. Before 7.x it was connecting fine. Even now my phone makes the notification sound of connecting when I'm in that car even when I choose 'forget this device' on both hu and phone, only way to stop the notifications is to turn bt off.
I've googled​ and found it's quite a common issue, but yet to find a solution. I joined the beta program and update everytime but yet to fix it.
My question is, will this problem be fixed if I install a custom rom like PureNexus or is it a flaw in 7.x affecting every rom? If that is the case, is it possible to downgrade to 6.x? I really want to be able to connect to my hu with hands free again, it's been months now with no luck!
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
You need a completely clean 7.1.2 install.
There is a setting somewhere (I don't know where) left over from previous OS version or app.
My phone was doing the exact same thing with my BMW, and only my BMW.
Clean install of 7.1.2 fixed the issue for me.
I wiped my 6P today hoping it would resolve my BT issues with my 2015 Toyota Highlander. No such luck, it still boots my Toyota in an endless loop until I disable the BT on the phone. The car works fine on my Samsung S3.
What is the process to do a Clean install of 7.1.2?

Nexus Player Android O WiFi and Bluetooth issues

Hi, shortly ( a couple of days) after enrolling into the Android O beta my much beloved Nexus Player lost all WiFi and Bluetooth capabilities. Factory reset and flashing back Android Nougat did fix it, so it looks like some hardware issue with the wifi/ bluetooth chip.
Coincident or did anyone have similar experiences?
btw. happend 6 weeks after the hard warranty ended
I had the same issue but would work intermittently. I flashed back to nougat and have the same issue with 2 different nexus players. Seems like the devices are starting to fail.
Sent from my Nexus 6 using Tapatalk
I've got the same issues here right now. WiFi disconnecting frequently and low bitrate streaming only. On Android 8.0.. this bug needs to be reported
any update on this guys?
Possible solutions:
A) Ethernet cable.
B) use an app to "ping" to Wifi all the time.
I use method A and i stop facing Wifi drops
Looks like the November Oreo patch ( more like a full reinstall ) may have fixed the Bluetooth and Wi-Fi issues.
My remote is no longer constantly blinking and more responsive. I was also able to pair my phone. Haven't been able to do that for a while.

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