I have a Remix Ultratablet model SK1WG running OS 2.0.302. My list of likes of the tablet is long, my one BIG dislike is that the tablet reboots at random intervals, with a virility of programs running, I have kept notes on the occurrences and no pattern can be discerned. I contacted Remix and received the following answer:
From Cameron Yan (Jide), Our engineers have already been made aware of the issue and are troubleshooting as possible as they can. Best, The Remix Team
Does anyone else have this problem? Are there any solutions? Is there a discussion on this issue? Any help or insights will be appreciate.
jlandau said:
I have a Remix Ultratablet model SK1WG running OS 2.0.302. My list of likes of the tablet is long, my one BIG dislike is that the tablet reboots at random intervals, with a virility of programs running, I have kept notes on the occurrences and no pattern can be discerned. I contacted Remix and received the following answer:
From Cameron Yan (Jide), Our engineers have already been made aware of the issue and are troubleshooting as possible as they can. Best, The Remix Team
Does anyone else have this problem? Are there any solutions? Is there a discussion on this issue? Any help or insights will be appreciate.
Click to expand...
Click to collapse
Yes, I also have had my tablet to reboot for no apparent reason. I have no solution for it.
Yes I'm suffering from this too. The same issues been happening since RemixOS 1.5.
I have connected my tablet up to android up to android studio to see of I could catch a log of the issue when it reboot but unbelievably it didn't have the issue, I left it running for over 24 hour and it didn't reboot.
I have notice that the issue only happens when the device is in sleep or deep sleep. I have up'ed the display sleep to 30 min and it never seem to suffer when I'm using it or the screen is on.
I really hope they can fix this soon as its a great table apart from this.
Related
Recently bought this tablet and sometimes webpages seem to hang when loading. In Twitch I can use source quality with no problem but every now and then it just freezes and continues playing, same for medium and up. (buffering?). I don't have this problem on my pc or on my phone. What I did to my tablet: updated to latest firmware which is lollipop, and rooted it. That's it.
My question is if this problem is common? I don't think it's my WiFi causing it.
Even if you don't know, could you verify using Twitch and see if you have the same problem as described, it will help me out and I will probably do a factory reset if this only occurs with me.
Thanks in advance guys!
you will have to go to the other forums... this is too advanced for us
Pretty sure this is the general and Q&A forum, and even so, asking if the WiFi is a common problem is too advanced? Lol wut
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Juandos23 said:
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Click to expand...
Click to collapse
Don't mean to scare you, but that is exactly what was happening to me right before going into an unrecoverable bootloop. Nothing I tried revived the device, although there have been some that have been able to. I ended up RMA'ing my device as nothing I did brought it back to life. You might be in a different situation but just giving you a heads up.
*Bump*
Stock 7.1.1 and rooted here. I've been on the official 7.1.1 release for our 6P's since early December, and for the past week or so, I've been experiencing freezing as well. I'd be in the middle of typing in Hangouts, streaming music in the car via bluetooth and Spotify, or just waking the phone up from sleep. For the past few days, I've been getting 3-4 freezes per day.
On rare occasions, I've left the phone alone to settle, and it returns to normal, but more times than not, a hard reset is the only 'fix'; until the next freeze.
I reluctantly wiped the phone, unrooted, flashed stock 7.1.1 and re-rooted all via NRT last night. The phone froze again this morning coming off the charger...
Granted, it decided to restore 528mb's worth of WhatsApp history as soon as I unplugged it (why it didn't restore on charger overnight is beyond me though). Will update if it freezes again.
The phone runs butter smooth with zero issues other than these freezing occurrences though. MO, the 6P is the best all-rounded phone currently available, even if it's a year old already.
Appreciate any help or suggestions!!
That's odd try ex kernel and over clock or try HEBF manager on play store
Quick update. Couldn't bear the multiple freezes per day, so I called Google to ask for help. Apparently I've done everything I can on my end (including a factory reset and updating to the latest firmware), so they sent out a replacement 6P to me free of charge. They'll also be covering the courier/shipping costs for my old 6P too. Fantastic customer service. Kudos to them!! I called them Tuesday morning (20th Dec) Australian time, and received my replacement 6P Friday afternoon (23rd Dec). Very quick indeed
Half a day after setting up my replacement 6P, including updating to 7.1.1, I started getting the same symptoms as my old 6P. Freezing, unresponsiveness, etc. Persisted for another day and had enough. I've since done a full wipe and downgraded back to the final 6.0.1 release, and it's been stable as a rock for 3 days now. No freezes, lagginess, nothing.
So I deduce it might actually be a software issue with 7.1.1, and not a hardware problem. It appears a growing number of Pixel and Pixel XL users are also experiencing random freezes on their new phones running 7.1.1 too...
Looks like I'll stick with 6.0.1 until Google makes a formal announcement and something is done about 7.1.1. I've missed Xposed and GravityBox too, so 6.0.1 is all good. Most importantly, it's stable
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
redduc900 said:
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
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Click to collapse
Thanks for the pro tip. I did consider doing that with the replacement 6P, but the only apps that I had installed were the stock Google ones that came with 7.1.1, WhatsApp, Facebook, Twitter, Instagram and SwiftKey. I just assumed if such popular apps were the cause, a lot more people would have pinpointed them as the problem?
I did however read a few users claiming SwiftKey to be the culprit prior to RMA'ing my old device, but even after uninstalling that from my old phone, I was still getting the freezing issues.
Hello there.
I'm proud new user of Nexus 6p but I already have a problem. I updated it to 7.1.1 and rooted the device. Now chrome constantly crashes (Aw snap problem) and also facebook sometimes show strange image.
Screenshots attached.
Anybody else have this problem?
i love my 6p and am also a proud owner of this beast.
but i also have troubles with my display, it is abit similar to yours, i have occasional graphical glitches and it always freaks the hell outta me.
i hate those glitches , i had a split screen bug on my Moto Nexus 6 as well and using a specific custom kernel called Lean kernel always solved that problem for me.
but currently nothing fixes this on my nexus 6p , except the 6p of mine thankfully does not have that split screen bug but instead it has some other occasional hiccups with graphic glitches.
and i think it is because of the cold temperatures, but i am not so sure.
Cold temperatures can't be a problem with mine couse i work inside so there is no cold
I tried with elementalX kernel and the problem is still here.
chrome gives me the most graphical glitches , but it does not happen often.
it can still get annoying , and i also have a keyboard issue with chrome (been months now) the keyboard issue is, i cant delete characters i have enetered in the search fields of whatever website i am at.
like when i press backspace to wanting to delete words it just wont do it, annoying bug with chrome i am sure of it, as i have tried other browsers and they dont do that with the keyboard backspace not deleting characters.
maybe we should both switch browsers, but the thing is i always go back to chrome :l
hope your issue gets solved too, maybe try a custom based nougat rom and you wont see that issue with chrome anymore (as for the fb app, it is a battery killer i would advice to just use the chrome app to open up your fb account).
Tried with firefox but the problem is still there.
Will try and get myself different rom for weekend and test it.
So you say that facebook is battery killer. Thanks for the info.
Update:
Installed Pure nexus rom - problem still there
Installed CM 14.1 - problem still there
I have no idea what is cousing this problem. Is it possible that the problem is hardware related and not software?
_CaCkO_ said:
Update:
Installed Pure nexus rom - problem still there
Installed CM 14.1 - problem still there
I have no idea what is cousing this problem. Is it possible that the problem is hardware related and not software?
Click to expand...
Click to collapse
Navigate to Settings/Developer Options/Webview Implementation then switch to "Chrome." See if you still notice these issues.
Sent from my Nexus 5X using Tapatalk
_CaCkO_ said:
Update:
Installed Pure nexus rom - problem still there
Installed CM 14.1 - problem still there
I have no idea what is cousing this problem. Is it possible that the problem is hardware related and not software?
Click to expand...
Click to collapse
Nope I think your display driver is glitching
I'm taking it back to the store today and they will replace it with the new one they said. Hope i'll have more luck this time
Hi folks
I received my OP2 in July 2016, and this issue has been a mild periodic annoyance. As I approach the end of my warranty, I want to be 100% confident that this issue is software rather than hardware... (so rather than a fix, my highest priority is confirming that I do not have a hardware defect)
The issue is that the screen rotation will stop working for most, but not all apps (OnePlus Camera is the sole exception, it seems). It will rotate normally for a couple weeks and then I'll notice in some app, usually YouTube or Facebook first, that the screen orientation won't rotate anymore. Once I notice it in any app, no other app rotates either except the stock camera. I have been experiencing this symptom on-and-off for most of the time I've had the device, spanning multiple OOS releases (currently 3.5.8 and still happening).
A reboot fixes the condition, then it works fine for a week or two and comes back. OnePlus support suggested a factory reset, which I've done pursuing this issue before, and it didn't help (it immediately helped, obviously, but the issue did return on the same schedule as before).
I had my OP2 rooted, but still using the stock ROM otherwise, for several months (to be able to use Adblock). I reverted to 100% stock configuration pursuing this issue, it happened the same before/during/after the time it was rooted.
I have checked out the accelerometer with the app "Test Your Android" and watched the graph in the "gravity sensor" test. When the phone is in its non-rotating state and I rotate the phone, the graph lines cross but the app stays in portrait. This makes me think the phone knows it has rotated. I reboot the phone, redo the same test, and the graph looks similar except the app now rotates as well (ironic, really).
Is there a background service for "screen orientation" similar to how Play Services provides GPS information to other apps? If so, am I right in suspecting that the service responsible for answering the question, "what way is the device oriented currently?" is either not answering, or answering incorrectly?
I would prefer not to go to a third party ROM just to test this as I'm very happy with the current config of my device, other than this issue popping up from time to time. Any input is appreciated.
Thanks!
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
utkarsh102 said:
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
Click to expand...
Click to collapse
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
k1shy said:
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
Click to expand...
Click to collapse
In case you want suggestions, try these:
Bliss
Halogen
Validus
Lineage 13
Well, I have the same issue on my OP2 intermittently and it does not matter which rom I am using. In addition to OOS, I have had this issue on Marshmallow Cyanogenmod / Nougat Lineage based roms. Sooner or later it always returns. It seems to happen after longer uptime periods. E.g. with OOS3 I had an uptime stretch of 40+ days (without a reboot), so during this time I experienced the autorotation issue multiple times. It seems to get fixed by itself, but then comes back again. A reboot fixes it usually for longer period of time. As I am now on a custom rom, which is updated quite often, at least once of twice a week, the uptime stretches are not that long and I do not experience this issue often. I have noticed that the step counting sensors also stop working intermittently.
On rooted lineage based rom you can manually restart the sensors with following terminal commands:
su
stop sensors
start sensors
Don't know if this works on OOS. I made a tasker task shortcut for this on my homescreen.
Interesting...I have had the problem on-and-off I'd say, sometimes it follows this ~2 week pattern, sometimes it'll go longer than a month with no issues that I've noticed. Of course, it's also fairly rare that I watch videos on my phone and this is the main time that I realize it won't rotate.
Of course, with the current trend being to make all videos square with unnecessary obnoxious text in the letterbox black space, I suppose I'll never need to rotate my phone again </sarcasm>.
Prior to utkarsh102's suggestions I had already flashed AOSPExtended so I'm going to try rolling with this for a short time, if any issues surface (unrelated to my rotation issue) I'll try another ROM. Given that I'm trying to diagnose this issue before my warranty runs out (yeah, shoulda done it sooner, I know) I'll need to have a usable solution that can run stable for weeks uninterrupted to catch this again, if it's going to happen again.
FYI OnePlus support was entirely unhelpful about this issue. They completely disregarded the fact that it is intermittent and was not currently happening when I reported it to them. They were not able to suggest any diagnostic effort I could take to narrow down the issue further. Viewing the accelerometer readings was my own idea, not theirs. That suggestion absolutely should have come from them.
I do know I'm/we're not isolated in having this issue as there are other forum posts on various sites complaining of it.
I'll keep this thread updated with my findings, in the meantime anyone who has experienced this issue please chime in. It would be helpful to present to OnePlus, though I get the impression they won't care as they seem to have classified the 2 as a legacy product at this point. It's not like we're trying to get parts for a dot-matrix printer here.
Edit, October 2017, to provide an update without bumping the thread:
I've been using AOSPExtended on a constant basis since my last update to this thread and while I have experienced a variety of other issues, this particular one with the screen rotation has not affected me. My uptime has never been super long, but long enough at times that I should have seen this issue if it were going to happen following the same pattern as before.
I've been looking around to solve this issue, but haven't have much luck. It looks like it's an issue with a good number of ROMs on this phone, but my issue is that after some time, the touchscreen in some games and apps stops working normally.
Phone is running Lineage 16, rooted w/ magisk
To have it work, I need to hold one finger on the screen and the other finger will register properly.
The issue can temporarily be fixed by rebooting the phone.
I notice the issue occurring when an app/game accesses the camera. At that moment, issue occurs.
I came across this in my searches: https://review.lineageos.org/c/Linea...ative/+/198809
Not sure exactly how to work with that, but I figured I would provide as much info as I can before asking for help. Thanks ahead for the help