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Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
testarossa said:
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
Click to expand...
Click to collapse
I'd let it dry for at least a couple of days before I'd even try turning it on. Accidents happen and that's why you really ought to get insurance. Nothing you can do now but wait it out. If you're lucky you'll end up with a working phone. Any specific reason you put it into a sealed bag? Imho that should only prolong the drying process.
I thought the rice in a sealed bag would minimise the amount air in the bag and therefore the rice would draw the water out of the phone not the air. I have bought some desiccant from a photography shop as well but I am resisting temptation to turn on until at least Tuesday.
Toss3 said:
I'd let it dry for at least a couple of days before I'd even try turning it on. Accidents happen and that's why you really ought to get insurance. Nothing you can do now but wait it out. If you're lucky you'll end up with a working phone. Any specific reason you put it into a sealed bag? Imho that should only prolong the drying process.
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Click to collapse
agree about not needing a sealed bag. Rice is going to suck humidity, yet air recyrcleing is still another drying measure.
Anyway, why did you try disassembling it? You surely voided your warranty by removing the VOID sticker on the screw. If you just waited long enough for it to really get dry even inside, after you ascertained it didn't work anyway, you could've played dumb and send it back for servicing with warranty coverage, since they would find an unoperative device, but with no means to prove the uncorrect usage, since there would have been no traces of water inside after a few days in a warm place...
ephestione said:
agree about not needing a sealed bag. Rice is going to suck humidity, yet air recyrcleing is still another drying measure.
Anyway, why did you try disassembling it? You surely voided your warranty by removing the VOID sticker on the screw. If you just waited long enough for it to really get dry even inside, after you ascertained it didn't work anyway, you could've played dumb and send it back for servicing with warranty coverage, since they would find an unoperative device, but with no means to prove the uncorrect usage, since there would have been no traces of water inside after a few days in a warm place...
Click to expand...
Click to collapse
The water indicating stickers would have given away that there had been water within the device (I thought). The phone is outside of the rice now drying in a warm place, cheers for the advice.
testarossa said:
The water indicating stickers would have given away that there had been water within the device (I thought). The phone is outside of the rice now drying in a warm place, cheers for the advice.
Click to expand...
Click to collapse
...are there water indicating stickers on/inside the hd2? news to me!
Better yet, just googled around and water stickers should be white-ish pieces of paper that become (and stay) red-ish when wet... did you identify one inside the phone somewhere?
ephestione said:
...are there water indicating stickers on/inside the hd2? news to me!
Click to expand...
Click to collapse
The top left screw is covered by a sticker that is now pink on mine. The battery has also get one.
eloeludumideeitursowfingwetoddid
ProjektFuze said:
eloeludumideeitursowfingwetoddid
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Click to collapse
Good advice thanks.
testarossa said:
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
Click to expand...
Click to collapse
LOL, how did u managed that?! Its not a small thing to miss in your pocket
Hope everything will work fine in the end
Even if you manage to get it to turn on I would have thought water getting into the layers of the LCD screen would make it pretty much useless anyway?
ephestione said:
...are there water indicating stickers on/inside the hd2? news to me!
Click to expand...
Click to collapse
Yes, all HTC devices have had some for some time now. Usually one visible one (on the top left screw on the HD2, was under the battery on the kaiser), and one inside that you can't get to without opening the device (and voiding the warranty sticker on the other screw), so that even clever people who think of replacing the visible one will still be busted by the hidden one
testarossa said:
The top left screw is covered by a sticker that is now pink on mine. The battery has also get one.
Click to expand...
Click to collapse
kilrah said:
Yes, all HTC devices have had some for some time now. Usually one visible one (on the top left screw on the HD2, was under the battery on the kaiser), and one inside that you can't get to without opening the device (and voiding the warranty sticker on the other screw), so that even clever people who think of replacing the visible one will still be busted by the hidden one
Click to expand...
Click to collapse
that's as much as I suspected as soon as I discovered the existence of "white water detection stickers that become red", and I noticed the white sticker on the top left screw... dam those cunning taiwanese!
Obviously it would have been very, very silly of me if, for test purposes, I would have intentionally got water on that round white sticker...
mine went for its first trip to the bar last night.
got a beer spilled on me and i somewhat remember freaking out cause the phone reset a bunch of times but this morning the hard keys wouldnt stop lighting up. now they have stopped and im back to business
ProjektFuze said:
eloeludumideeitursowfingwetoddid
Click to expand...
Click to collapse
Translation: LOL. You dumb idiot, you're so [email protected]*king retarded.
Not particularly pleasant or a helpful response, but funny nonetheless.
As far as OP is concerned. Rice in bag or outside of bag, I think you did a good thing by attempting to disassemble. Water damage gets NO LOVE from insurance/warranty and they would have just sent it back to you.
If you get water damage, the rice and drying method is true. But to ensure moisture free I disassemble phone to the guts and apply a high percentage alcohol, something that evaporates. Water can short a circut, but really it it the minerals and impurities left that usually are the culprit. I have gone as far as to give some circut boards a good soak and/or swab cleaning with 90%+ alcohol. Let dry for FIVE OR SIX DAYS (my standard) while fully disassembled and then reassemble.
What most people do is start using phone too early because stuff is still working okay. For the guy who said that he spilled beer on his phone and at first it was glitching but now it is okay, he is more than likely to experience some erroneous behavior from that phone in the future. Sometimes it takes just a couple weeks, sometimes months. But usually stupid stuff starts happening like random shutoff. No battery charge. Button functions becomming switched. Usually symptoms of a phone dried but not cured of moisture damage.
Good luck, check your pm.
How about house insurance. Do you have cover for electrical items on your house insurance? Might be able to claim acidental damage (also check you are covered for acidental cover too).
I used to work in support for pen tablets, wouldnt believe how many of these got used as umberalas when it rained. My tip used to be to stick it in the airing cupboard over night. Fixed quiet a few this way.
Good luck capt'n
testarossa said:
...and washed it ...
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Click to collapse
hi, thats your biggest prob. because usealy washing means using washingpowder or similar. all these things are pretty good in, making new (unwanted) connections on your circucit board.
so normaly your first step has to be, to dip your device into distilled water, and clean it that way. then start drying it the way you have done already. another thing is the display of the hd2 that realy scares fluids of any kind. anyhow i wish good luck to you in recovering your device.
regards mad
Thanks for the tip Mad,
I did consider the distilled water wash off but when I recovered the device it didn't seem too wet. There was hardly any visible water under the battery or screen probably as it was in its case, which is quite a tight fit and fairly waterproof (besides the opening at the top). The water seemed mostly superficial although I'm taking every caution on the drying, I have even bought some desiccant from a photography shop. Hopefully putting this in a sealed container with the device may draw out any remaining water.
Hi guys,
i accidentally left my HTC HD2 in my jeans,which i put in my washing machine.It spent 15 mins on full cycle,after which i managed to figure out my disastrous blunder and pull my HD2 and its batt out. Im extremely desperate to restore life back into my phone.I know HTC will not repair it since all 3 water indicators are pink. From a few online tips, ive taken apart the housing and the main LCM Module. I have placed these two parts in a container of rice. I have not stripped it to the bare parts as i fear i might ruin it further. Moreover, i have not submerged it in alcohol yet. the only thing ive done is flush out the soap with water(did that only for abt 10 secs though...is it enough?) and put it in rice. Its been 2 hours since ive put in in the rice. Im going to leave it in the rice for abt 2-3 days before turning it on(hopefully it does...).I really need help fast guys. Should i use alcohol NOW before putting in rice?...Should i strip it to the bare essentials?...Should i use a vacuum cleaner?...if anyone can help,please do.Im really desperate and worried here.I really love my phone...and please do not ask me why i did this effing mistake...im still hating myself more than ever in my life for leaving my HD2 in my jeans.tks alot for your time and i look forward to your suggestions.tks again.
PS:Also, after i pulled my phone out,there didnt seem to be any patches or bubbles of water under the screen.Does that mean the whole screen is flooded or no water went inside?...And i do see water inside the camera.So is the camera dead forever?tks
Well,
i once found a Nokia without a battery in a roadside-stream of water... after drying and powering it on it worked flawless...
the real thing you have to worry about will be the water in the cam module. i have no clue as to how get it out. i once had water in the speaker of a very expensive babysitter-device. i never got it out. never. it stayed in there for a year or more. it was toilet water. very nice.
what happens to your leo when it is in contact with water while the battery is connected? do you know that?
well, if not, this is what i know: the electrical current will eventually short some circuits and thus might break them. if you are lucky the shorts will not break anything. if you are not lucky, something will be f****.
then, the energy, metal and water will lead to some "galvanizing" effect i have observed before, meaning, some circuits on the board may build some micro-connections with a whitish coating. what exactly happens there is beyond my knowledge. i have seen it on some devices which had been exposed to water and energy for a while. i could still fix them by scraping (yes, indeed) that off with a micro screw driver, being extremely careful not to harm any print circuit or smd-parts. that is a tough nut to achieve, for real. its not easy.
I am unsure, how the CPU is soldered onto the mainboard. there is a guy here who created some heatsink for those who had broken solderpoints and heat problems. he had said that, if you want to take off the chip you need break it because there is some epoxy around it. that would mean its connections (the little ball solderings) are waterproof. that would already mean you only have to spend attention to the surroundings. that is very relieving.
you might want to check the Internet for a replacement camera module if you don't figure out how to get the water out.
Make sure you keep your impatience under control and don't power on the device with the water still in the cam. it will do damage. the cam has electrical connections too, remember.
If i was in your situation i would assume the phone lost and use it to experiment a little. this will eventually help people here.
what i would do is the following: disassemble completely.
take all parts that can withstand a certain amount of heat and put it in an oven.
power on the oven with not more than 40 degrees Celsius. make sure not to put it under more heat-stress as it will loosen the solderpoints at about 60 degrees i think, maybe even at lower degrees. i am unsure.
warm it up for a while so that excess water dries away fast.
then check the mainboard and other parts for hidden spaces where water could have remained unseen (e.g. the camera).
then check for the witish coating, some hard to see, nearly transparent layers of water and/or soap residue. i am nearly sure that this witish coating i once observed came from high chalk (calcicated) water. this would be removable physically (scraping) or with citric acid and a soft cloth.
now, what to do with the screen? well, unsure here. check for water. if you think its very dry just leave it and connect it.
if it contains water i would probabyl also just try to let it dry. i cannot really advise here since i have not disassembled the hd2 yet.
i only know that replacement screens are not too expensive. you should possibly buy a new one rather then risking to further damage the phone with invisible shorts.
i need to cook for my wife now, hope i could give you some input mate.
good luck with your device. bad story man. bad story...
try to put for 24h into an ermetic box (closed), with salt in lower part and rice on the upper part (1/4 salt, 1/4 rice, phone, 1/4 empty) and close the box
this method can remove the major part of umidity
you can try for 3/4 days replacing salt and rice every day and cleaning the ermetic box
you can try too with a little oven for 10/15/20 minutes (max 60° Celsius and without battery of course) but i think that salt and rice is a better method
of course if you're able to open the HD2 (i done it 2 times and it's not so easy), you can use an alcoholic solution to clean chips and remove oxide (i use a Flux NO CLEAN)
DO NOT POWER ON PHONE UNTIL IT'S NOT FULLY DRY
Update
Hi,
my phone seems dry now(after 2 days of drying).I have not disassembled it completely though. The LCM module doesnt show any signs of corrosion,A few contacts and wires look okay.Not sure of the condition inside the module. Before waiting it out for another day or two, can i ask if i can use denatured alcohol to flush out any impurities or residue left by the laundry soap? Will it do any good or will it do any harm? cus im worried the alcohol might wet the phone again,now that it is dry,or maybe spoil some components. Also,may i ask if any data loss on the ROM or any damage to the cpu is likely?Tks alot.
I dropped a old cell phone in water and this was the guide i used to bring it back to life...well most of that guide anyway as well as a few other notes I picked up.
1st.) you should never try and turn the phone on intill it has had time to dry, (48 hours min)
2nd.) take apart as carefully and best you can..so that you uncover as much of the phone as you can
3rd.) dont lay the phone flat. stand it inside a cup and pour rice over it till it covers it.
I had to let my phone sit for almost a week and tried it after two days and every day after that. On the third day it turned on but still acted really odd, with each day it acted better and better. finally after six days it was back to its old self.
Please also know to not use a heat source like an over, microwave or hair dryer. If you do use a hair dryer ONLY use the "cool" setting. Hot air can make it more difficult for you to get it back on its feet. You can use rubbing alcohol to try and clean up any residue left behind by the laundry soap. I've seen sites say to submerge your phone in alcohol but i would suggest to use a q-tip and wipe the inside clean as best as you can. Make sure you do this well, the alcohol will not harm the phone farther but its the minerals or other deposits from the detergent that will.
If its available, you should use an alcohol concentration of 95% rather than rubbing alcohol that usually contains only 70%.
I hope this helps you as it helped me. I was lost when it happened and didn't know what to do. I pieced together this method from different instructions found online and it worked for me perfect. If all else fails you can call t-mobile and do whats called an out of warranty exchange. Each phone will have a different out of warranty exchange price but I had to do this once with a old phone I had and at the time it was only $100 for that model phone (htc mt3gs). It could be much more, like i said it all depends on the phone.
htccraze said:
I dropped a old cell phone in water and this was the guide i used to bring it back to life...well most of that guide anyway as well as a few other notes I picked up.
1st.) you should never try and turn the phone on intill it has had time to dry, (48 hours min)
2nd.) take apart as carefully and best you can..so that you uncover as much of the phone as you can
3rd.) dont lay the phone flat. stand it inside a cup and pour rice over it till it covers it.
I had to let my phone sit for almost a week and tried it after two days and every day after that. On the third day it turned on but still acted really odd, with each day it acted better and better. finally after six days it was back to its old self.
Please also know to not use a heat source like an over, microwave or hair dryer. If you do use a hair dryer ONLY use the "cool" setting. Hot air can make it more difficult for you to get it back on its feet. You can use rubbing alcohol to try and clean up any residue left behind by the laundry soap. I've seen sites say to submerge your phone in alcohol but i would suggest to use a q-tip and wipe the inside clean as best as you can. Make sure you do this well, the alcohol will not harm the phone farther but its the minerals or other deposits from the detergent that will.
If its available, you should use an alcohol concentration of 95% rather than rubbing alcohol that usually contains only 70%.
I hope this helps you as it helped me. I was lost when it happened and didn't know what to do. I pieced together this method from different instructions found online and it worked for me perfect. If all else fails you can call t-mobile and do whats called an out of warranty exchange. Each phone will have a different out of warranty exchange price but I had to do this once with a old phone I had and at the time it was only $100 for that model phone (htc mt3gs). It could be much more, like i said it all depends on the phone.
Click to expand...
Click to collapse
thanks alot for the detailed post.I will definitely follow all the instructions in the above posts.I have already done most of them.I just have to clean my phone with the alcohol. Regarding the warranty exchange, there are many problems.Firstly,im not using T-Mobile,im actually in Singapore and my operator did provide a 1 year warranty,but sadly the warranty expired 2 months ago.Moreover,all the 3 water indicators and blazing red,and while unscrewing the modules,the 'warranty void' sticker was also torn through...so yep,im left with myself and the help of the wonderful members here.tks alot for your help so far.ill report back in 2 days time,when i power up my phone.
The phone that I sent back was the phone that had water damage. Four months after I took mine for a swim my charger port broke. I told them that the phone works fine but it does have water damage. I'm not sure why they didn't charge me the $100 they said because my water damage indicators showed bright pink also, still I was glad they didn't. Since your not through t-mobile that wouldn't work for you though.
If this comes to this, fingers crossed it don't but I have seen some with water damage sell on eBay around $90-$125. You might be able to sell it and then put an additional $30 to it to buy one that's in good working order, after all I bought mine on there for $120.
Sent from my HTC Leo using XDA App
htccraze said:
The phone that I sent back was the phone that had water damage. Four months after I took mine for a swim my charger port broke. I told them that the phone works fine but it does have water damage. I'm not sure why they didn't charge me the $100 they said because my water damage indicators showed bright pink also, still I was glad they didn't. Since your not through t-mobile that wouldn't work for you though.
If this comes to this, fingers crossed it don't but I have seen some with water damage sell on eBay around $90-$125. You might be able to sell it and then put an additional $30 to it to buy one that's in good working order, after all I bought mine on there for $120.
Sent from my HTC Leo using XDA App
Click to expand...
Click to collapse
alright dude...but you mean your HD2 went for a swim? So did it work after that or was the broken charger port the only damage?...and regarding the eBay sales,i dont mind if i can get a good price,but i also need to buy another used HD2(preferably an unlocked T-Mobile one)..but lets just hope i dont go there...i want my phone to come back to life and wreck havoc on the iPhones and LGs like before
Yea after I did the above mentioned steps it work just fine. Then after a few months the charger port stopped working. It getting wet didn't have anything to do with the charger port malfunctioning.
Sent from my HTC HD2 using XDA App
htccraze said:
Yea after I did the above mentioned steps it work just fine. Then after a few months the charger port stopped working. It getting wet didn't have anything to do with the charger port malfunctioning.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Wow...thats reassuring news.tks
Update
Hi,
i am very pleased to say that my HTC HD2 is back alive and kicking. I followed all the useful steps provided by the very helpful members here and its working well. A few niggles of course, include a few patches of slight texture variation at the top of the screen if tilted about 150 degrees,but it is very hard to see otherwise,so no worries. Secondly, the mic is dead since no one can hear me on the other side. Other than everything is perfectly fine!...didnt expect such a recovery after that washing machine incident. So, thanks alot for your help and also thanks alot to HTC for making a good phone!..now,a small question.any ideas on where i can buy the mic module separately? tks alot
I would look on ebay. There is also several repair shops you might have some luck contacting. Here in the US there is a company call cellphone CPR or something along those lines that could probably help find and install the mic for you.
Sent from my HTC HD2 using XDA Premium App
htccraze said:
I would look` on ebay. There is also several repair shops you might have some luck contacting. Here in the US there is a company call cellphone CPR or something along those lines that could probably help find and install the mic for you.
Sent from my HTC HD2 using XDA Premium App
Click to expand...
Click to collapse
That's the thing.here in Singapore,most of the repair shops fear to dissassemble the phone and repair the components.those shops that do are not well established,so I wouldn't really trust them on my phone.my best bet is to send it to HTC,but I need to order the warranty and water indicator stickers from eBay,else they wont repair it.and I've checked eBay,they don't sell the Mic on its own.I suspect its a whole module by itself,but I don't mind soldering a new Michael myself.just can't find one.
It's a difficult job as the microphone is assembled to the main board found at the base of the unit.
This entire mainboard would have to be replaced and it houses the Qualcomm CPU and other items.
If you do dissemble there is a rubber black protector on it. Try removing it and cleaning it. Perhaps some dirt or something got in there and has blocked the microphone function.
Good luck...
xlr8me said:
It's a difficult job as the microphone is assembled to the main board found at the base of the unit.
This entire mainboard would have to be replaced and it houses the Qualcomm CPU and other items.
If you do dissemble there is a rubber black protector on it. Try removing it and cleaning it. Perhaps some dirt or something got in there and has blocked the microphone function.
Good luck...
Click to expand...
Click to collapse
if theres some dirt, theres gotta be at least some sort of noise audible to the person on the other side...i suspect the whole mic to be broken.anyway, cant expect all to be well after a ride through the washing machine haha...ill ring HTC and ask for the repair cost.doubt it would be anywhere near affordable though...
Well, i'm following this with great interest. I am very happy to hear how good the recovery went.
Kawshigan, please update the thread once you know what htc said. I'd be interested to hear too.
Thanks
Sent from my HTC HD2 using XDA App
I had ordered the HTC water damage stickers and the little void stickers for the screws on the back off ebay.
I know its not ethical but i just couldn't afford what HTC wanted to repair the phone ($185) so i got it back and
sent it to T-mobile instead. HTC told me if they find water damage on the motherboard that it voids the warranty
as well as if the stickers are red/pink. I don't know what they can trace on the motherboard or if T-Mobile is the
same but i didnt have a problem returning it to them. I was never charged the $100 T-Mobile said it would
be for a out of warranty exhange either.
kawshigan said:
That's the thing.here in Singapore,most of the repair shops fear to dissassemble the phone and repair the components.those shops that do are not well established,so I wouldn't really trust them on my phone.my best bet is to send it to HTC,but I need to order the warranty and water indicator stickers from eBay,else they wont repair it.and I've checked eBay,they don't sell the Mic on its own.I suspect its a whole module by itself,but I don't mind soldering a new Michael myself.just can't find one.
Click to expand...
Click to collapse
It's not a module, it's just the mic itself, but you need some skills to desolder and solder it back on motherboard.
If you have no other solution, PM me your adress and I'll send you one.
---------- Post added at 09:59 AM ---------- Previous post was at 09:55 AM ----------
xlr8me said:
It's a difficult job as the microphone is assembled to the main board found at the base of the unit.
Click to expand...
Click to collapse
Kind of true, but not for a skilled service guy (a 15 minutes job)!
xlr8me said:
This entire mainboard would have to be replaced and it houses the Qualcomm CPU and other items.
Click to expand...
Click to collapse
Totally false!
So I've had my S5 for over 2 months. I'm always very careful with my stuff. I had the original cover on the phone and once a week I would run it under cold water to wash off any grime or dirt. Everything would be fine.
Now I got the wireless charging cover and I did the same routine. I made 1000% sure it was sealed completely. Now I start to experience slow down and freezing. So much so I have to remove the battery to restart. So I take off the cover and I see water on the battery. Not a lot but this is supposed to be wster resistant. I also notice some water where the cover snaps on to the phone. I dry it all off..I also called Verizon who said I'd have to go to the store to check for water damage which I say to myself Huh? But it's water resistant. Anyways I go to the store and they see nothing wrong with it. They said I can get a like new replacement but I feel that unfair since I spent my money and its not even 3 months old.
I noticed when I got home that by the speaker win the wireless cover it's not flush against he phone. The snaps are all in place but still there's a considerable gap between the cover and phone. Then I took the cover off and put the regular cover back on and there was no gap. It's flush against. Now is it possible hbis is a defect?
And should I accept the replacement device? Right now he phone is Ok but I'm worried no one wants a damaged phone.
Also my boot screen says custom even though I haven't rooted. I even used a root checker to make sure. Only thing I did was turn off some apps and install nova.
Weird? Advice?
Ty
hakoreh said:
So I've had my S5 for over 2 months. I'm always very careful with my stuff. I had the original cover on the phone and once a week I would run it under cold water to wash off any grime or dirt. Everything would be fine.
Now I got the wireless charging cover and I did the same routine. I made 1000% sure it was sealed completely. Now I start to experience slow down and freezing. So much so I have to remove the battery to restart. So I take off the cover and I see water on the battery. Not a lot but this is supposed to be wster resistant. I also notice some water where the cover snaps on to the phone. I dry it all off..I also called Verizon who said I'd have to go to the store to check for water damage which I say to myself Huh? But it's water resistant. Anyways I go to the store and they see nothing wrong with it. They said I can get a like new replacement but I feel that unfair since I spent my money and its not even 3 months old.
I noticed when I got home that by the speaker win the wireless cover it's not flush against he phone. The snaps are all in place but still there's a considerable gap between the cover and phone. Then I took the cover off and put the regular cover back on and there was no gap. It's flush against. Now is it possible hbis is a defect?
And should I accept the replacement device? Right now he phone is Ok but I'm worried no one wants a damaged phone.
Also my boot screen says custom even though I haven't rooted. I even used a root checker to make sure. Only thing I did was turn off some apps and install nova.
Weird? Advice?
Ty
Click to expand...
Click to collapse
Well, first of all. The extended battery and cover for it were said a lonnnng time ago to not be water tight. So that's probably part of your problem.
Secondly, I would recommend using Computer screen cleaning wipes, or a microfiber cloth and a little bit of windex or other non-harmful glass cleaner to clean it instead of running cold water over it..
The more you can control what is cleaning it, the better off you are. A little more than A LOT.
kprice8 said:
Well, first of all. The extended battery and cover for it were said a lonnnng time ago to not be water tight. So that's probably part of your problem.
Secondly, I would recommend using Computer screen cleaning wipes, or a microfiber cloth and a little bit of windex or other non-harmful glass cleaner to clean it instead of running cold water over it..
The more you can control what is cleaning it, the better off you are. A little more than A LOT.
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I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
hakoreh said:
I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
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My apologies, it is still early.
I have still read on these forums that despite the claim by Samsung that it will hold the seal, users were saying it doesn't. Perhaps do a search for it and see what they say?
hakoreh said:
I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
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if you are using an official samsung accessory, you can send it back to samsung for repair. they will replace damaged parts with new ones. or you can go to verizon and get the like new one. either way, i wouldn't hold on to it if it has water damage and is acting flakey. it will never be right and by the time you get fed up with it you are out of warranty. replace it. and really, if verizon gives you a phone that is in as good a shape as the one you have, and works perfectly, who cares if someone else tried it and didn't like it and returned it.
Hobson318 said:
if you are using an official samsung accessory, you can send it back to samsung for repair. they will replace damaged parts with new ones. or you can go to verizon and get the like new one. either way, i wouldn't hold on to it if it has water damage and is acting flakey. it will never be right and by the time you get fed up with it you are out of warranty. replace it. and really, if verizon gives you a phone that is in as good a shape as the one you have, and works perfectly, who cares if someone else tried it and didn't like it and returned it.
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I spoke to Samsung and they basically said I got a defective cover which honestly is BS. They said they can repair the phone but I wouldn't have access to a replacement and they don't provide replacements. Honestly I've always liked Samsung but now I'm thinking should I just take the replacement, sell it and get the LG G3 or something.
hakoreh said:
I spoke to Samsung and they basically said I got a defective cover which honestly is BS. They said they can repair the phone but I wouldn't have access to a replacement and they don't provide replacements. Honestly I've always liked Samsung but now I'm thinking should I just take the replacement, sell it and get the LG G3 or something.
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At least samsung is willing to repair the phone. They could have just said it was your fault for not installing the cover correctly. I sent them a 16gb S3 a while back that I bricked. They fixed it and sent it back to me as a 32gb model. Did right by me. You aren't going to be any worse for taking the replacement verizon will give you. It will still have the same warranty plus it has the benefit of additional QA testing from factory.
Bummer too because I just set it up how I like it.
I was fishing today and I had my S5 in my pocket.
Anyway to my embarrassment I actually fell in the water when I was trying to untangle my lure from some fishing line some asshole had just cut off his rod and left in the water.
The thing is, whilst the S5 is supposed to be IP64 certified or whatever, mine has lost the flimsy bottom cover...
I was in the water with the phone in my front jeans pocket for about 15 seconds. The phone barely had any water on it (it was also in a full case) though it did seem that some had gotten into the charging port.
I took the battery out, and left things to dry. Got home about an hour later after wiping the phone down and I used a hairdryer on it for about 15 minutes (not letting it get too hot though). After that I threw it with its back off in a bowl filled with rice and put it next to a slightly warm heater.
My girlfriend said when she was trying to turn it off (I told her to take the battery out but she was panicking) that the hardware buttons (back and recents) weren't working any more. She also said that she noticed the date and time was wrong. It said April 24 2006 and the SIM card icon had a circle with a line through it (No reception). The home button she said worked fine though.
What chance do you think I have that the phone will work after it's been in the bowl of rice next to the heater?
EDIT: Found 3 packets of silica gel, I ripped those open and threw that stuff in there with the rice too.
leijonasisu said:
Bummer too because I just set it up how I like it.
I was fishing today and I had my S5 in my pocket.
Anyway to my embarrassment I actually fell in the water when I was trying to untangle my lure from some fishing line some asshole had just cut off his rod and left in the water.
The thing is, whilst the S5 is supposed to be IP64 certified or whatever, mine has lost the flimsy bottom cover...
I was in the water with the phone in my front jeans pocket for about 15 seconds. The phone barely had any water on it (it was also in a full case) though it did seem that some had gotten into the charging port.
I took the battery out, and left things to dry. Got home about an hour later after wiping the phone down and I used a hairdryer on it for about 15 minutes (not letting it get too hot though). After that I threw it with its back off in a bowl filled with rice and put it next to a slightly warm heater.
My girlfriend said when she was trying to turn it off (I told her to take the battery out but she was panicking) that the hardware buttons (back and recents) weren't working any more. She also said that she noticed the date and time was wrong. It said April 24 2006 and the SIM card icon had a circle with a line through it (No reception). The home button she said worked fine though.
What chance do you think I have that the phone will work after it's been in the bowl of rice next to the heater?
EDIT: Found 3 packets of silica gel, I ripped those open and threw that stuff in there with the rice too.
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i have had better results with letting it dry in open air, under the sun....take the back off (ofcourse the battery aswell) and place it under the sun with screen facing downwards.....let it dry for an hour or so...check
You need to leave it in a moisture absorbing product (dry rice/silica granules) for a LOT longer than an hour or so.....24 hours OR LONGER is more realistic. Preferably in an airing cupboard too......
It's going to take a lot longer to dry out than leaving it in the sun for an hour, as I assume you weren't able to start the drying process immediately and the water would have had time to get further into the phone.......
In cases like these, it's always best to let it dry for 'too' long than not long enough....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Thanks. I let it dry for 15 hours, I guess it wasn't enough. Also yeah it took at least an hour for me to get the phone back to my apartment. The antenna seems to work fine but the hardware buttons are indeed screwed. I know I can use those on-screen hardware buttons if I toggle them somewhere from Xposed or an App or something. So not all is lost, but I'd really like my normal ones back. At this time I just guess that some water got into the bottom of the phone and shorted out the touch sensors or something. I wonder how much it would cost to get this repaired or if I could get away with having it replaced on warranty or something... Everything else on the phone seems to be fine. Screen, antenna, etc. it doesn't seem like any water got very far in.
Either way I am going to put it back in the rice/silica gel combo and see how that goes. I'll leave it in for 24 hours this time.
Okay so the capacitive buttons at the bottom (menu and back) are definitely broken from getting wet.
What chance do I have at returning the phone and just claiming that they just stopped working? Left the phone in rice and silica gel for what seems like forever and there doesn't seem to be any traces of moisture or water at all.
Worst case scenario Sammy sends the phone back and states that it was water damage and they won't fix it? Best case they fix it under warranty??
Highly unlikely it'll get fixed under warranty......
These phones have stickers placed 'strategically' inside them which change colour if they get wet.....Samsung will take one look at your phone and say.....yeah right......NO chance....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Well I'm going to have a try at it, the white square that marks if it got wet down the bottom corner where the battery goes is completely white, and not red. Worst case they won't fix it for free. If it costs anything less than €100 to fix then I will get it fixed, otherwise I'll shop around and see if I can get a third party to fix it or sort out what my options are. I'm flashing it back to stock now and I'm going to clean the phone and then take it into the store and ask them to fix it.
Normally if they won't fix it under warranty they will send me a text message telling me how much it is going to cost to fix, and then if I want to pay. At the very least I should probably pay, as long as it isn't upwards of around €100 because it restores the resale value on my phone and I can make more than the amount back when I eventually sell it.
I really think Samdung should have put more thought into the bottom USB cover though. Mine and my friend's broke within about 2 months.
Anyway I'll post back on what happens later on.
If you can prove it drowned due to a faulty charger cover, you might have a case
I told the guy in the shop I bought it from what happened and he looked at it and said there is no sign of water damage. He said it should be repaired under warranty but not to 'quote' him on it happening. I'll report back in 2-3 weeks and say what happened.
I couldn't really complain about a 'faulty usb cover' when the whole damn thing fell off about 6 months ago.
I looked at a bunch of disassembly videos of the S5. Seems there are 3 main water damage stickers. 2 which are visible from the back. One behind the battery, one behind a little 'square' on the left-hand side of the phone. Both of mine were pure white. There's also another on the battery, except that mine didn't have a spot for it which was weird. The battery was a stock one I got from the same store.
That leaves 1 more which is in the middle of the phone behind the circuitry which I cannot see and I doubt very much that it is anything but pure white. So I think I have a good chance to have it replaced under warranty.
Also the bottom part of the phone's PCB is actually remove-and-replaceable. So if something there shorted out behind the capacitive buttons perhaps they will just throw that piece away and click in a new one.
Who knows.
Yeah, although this phone has ip67 protection, it doesnt do much with samsungs "engineering capabilities" - i have this phone too, and i can say, that this phone has at least 3 weak points, that makes ip67 to ip20 (first number is resistance to dust, second is resistance to water, higher is better) - so, the weak points are : 1) usb connection cover does not fully close, it is stuck out by like a 1-2mm, which i believe leaves some kind of space for water to flow in; 2) back cover does not fully stick to the back of the phone near the camera, you can press in that place to feel that there is empty space, which makes protection gum on back cover kind of useless, because it does not fully stick to the phone and will let water flow; 3) that corner of back cover, which was made to start removing back cover, does not fully stick to the phone, which leaves an empty space of about 1mm for the water to flow in. So to add everything up, even if s5 has ip67, i do not recommend testing it, because it only might work only with a new phone, but when you use your phone, some parts of phone gets out of the shape really fast, like usb connection cover, so it will decrease resistence to water a lot. Anyway, if you are above the water with your phone, i recommend doing good old trick, whick works with all phones - put your phone in a baloon or a condom - this protection will be 100 times better than anything that samsung will offer us in 1000 years.
I don't care if they tell me it is 100% waterproof, under 100 miles of water, for 100 years - I`ll still keep that theory for the day I accidentally drop it in a puddle - Im not going to purposely put any phone in water, no matter how 'safe' Im told it is
About a month ago, I knocked a pint of beer over my phone.......I had a moment when I started panicking about the phone......then I remembered IP67 and rinsed the phone off under the tap......then I started cursing myself for wasting a pint of beer........
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
The outer area under the back cover is not sealed. May still contain some beer for emergency situations.
Lol.....that'd look really good wouldn't it?
Me walking down the street sucking my phone....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
I used the S5 plenty in the rain and I didn't worry putting it next to the sink or something. I don't think I ever actually fully wet it, but the screen did get covered in water at times in the rain. To me the IP67 rating was always something that meant the phone wasn't made of 'paper', in that it wouldn't be ruined in the rain, but I shouldn't exactly take a bath with it. I've read blogs etc. however that state that it is prone to some pretty nasty moisture damage if you take it into the shower or sauna with you. Though I suppose that is stating the obvious.
Point is, I think the water protection on the S5 is pretty garbage. On paper (no pun intended) it might look good that it is IP67, but let 1 drop into the bottom USB port with the cover off and you've lost both capacitive buttons as well as gained an issue that the phone constantly thinks that it is overheating after the screen turns off (funnily enough doesn't happen unless the screen goes black) and will try and reboot itself continuously. You can't even charge the phone because in a hilarious work of irony, it states that the battery is too cold!
Everything is only as strong as its weakest component and I found that usb cover to be about as weak as it gets. It only took 4 weeks for it to stop closing properly, and another 4 weeks for it to actually fall off... all just with regular use. Anyone is free to look around the web and see similar complaints of how cheap and flimsy the cover is. It would have made much more sense if it closed magnetically, or even if they had made the bottom cover replaceable so when they wore out, they could be replaced. To me it just feels like a typical scenario of Samdung trying to cover as many 'bases' as they can with regards to 'listed perks' without actually thinking about things from a long-term constructive or realistic point of view.
You can see from the S6 and the Note variants that they have abandoned further development towards water resistance and have saved it purely for their 'active' variants. I would have gotten one of those despite how ugly they are if they didn't come with a dumbed down CPU and Camera.
This will be my last Samsung phone anyway. I'll go the HTC or LG route after this.
The S5 is useless in the rain for me, a few drops on the screen and it thinks I'm pressing buttons, phone becomes self-aware and does what it wants until I turn the screen off and dry it, then it works until the next raindrop hits it
Lol.....as long as it doesn't turn into one of those nasty little decepticons out of Transformers you're fine.....
And the S5 will be my last Samsung device too.....not happy with certain aspects of the S6 that look certain to appear on further generations of Samsung devices in the future....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
Wouldn't surprise me if it did
Been a few times I've pulled it out of my pocket and it's been all set to call someone, just needed to hit the call button and I'd have the borrowers talking to me from my coat
I treat the ip67 rating like I treat the air bags in my car. It's nice to know is there in case of an accident but I'm not going out of my way to test it.
Tybalt said:
I treat the ip67 rating like I treat the air bags in my car. It's nice to know is there in case of an accident but I'm not going out of my way to test it.
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This ^^
Safety net, not a feature
What are the best options for a water damaged device? It was taken into the pool for ~30-60 seconds.
It currently doesn't turn on, except there's a temporary blinking red LED at the top by the notification LED when plugged in.
Is it worth dismantling and drying it out completely and using alcohol to clean? I know it's got a repairability score of 2, so it's going to be a task.
I'm not trying to fully revive it as I've already bought a new one, but it'd be nice to revive this one to resell or have as backup, or, miraculously return to 100%
Thanks
The device now currently turns on but will randomly reboot.
All of the devices seem to work as well.
It sounds like a battery issue? I think I may just sell it on ebay
incarceration said:
The device now currently turns on but will randomly reboot.
All of the devices seem to work as well.
It sounds like a battery issue? I think I may just sell it on ebay
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You submerged it in water and you think it's a battery issue!?!? Just because it turns on now doesn't mean it was not damaged by the water (including battery). It would be extremely immoral to sell it now IMO without disclosing it has water damage.
Salt water/chlorine are the worst.
They are conductive and lead to a massive short inside the device.
The also speed corrosion.
Phone is dead. You can try to sell it, but it's not just water damaged. It's pool water damaged.
First of all, you need to chill. I'm well aware the condition of the ENTIRE device is unknown, but to not sell because of that is ridiculous. It would be sold in the condition of "for parts or repair" considering the device isn't reliable (otherwise I wouldn't have replaced it)
incarceration said:
First of all, you need to chill. I'm well aware the condition of the ENTIRE device is unknown, but to not sell because of that is ridiculous. It would be sold in the condition of "for parts or repair" considering the device isn't reliable (otherwise I wouldn't have replaced it)
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Selling the phone on eBay is probably the easiest route. Disclose what happened and sell for parts or repair still a great parts phone you will probably get decent money for it too. Put it in the right hands and they will be able to fix it up good as new or at least have some good parts! Or open it up and clean her up I tore my phone down(smashed my screen) it's not that bad once you get the glass piece off.
incarceration said:
First of all, you need to chill. I'm well aware the condition of the ENTIRE device is unknown, but to not sell because of that is ridiculous. It would be sold in the condition of "for parts or repair" considering the device isn't reliable (otherwise I wouldn't have replaced it)
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You have to admit your post is rather vague. One could assume your whole conclusion was just a bad battery and not the fact that you dropped it in water. Thought maybe you were dense [emoji12] lol.
lol yeah i had considered trying to repair it myself, i replaced the battery in my old HTC One M7 which was a PITA to open up, so i didn't think this could be much worse. the problem was when i was looking around online for replacement parts i couldn't find any place that had all of the parts, so in case i got into it, and found i needed to get an additional part, that i could go there; it looked as though it was too new of a device and so i'd have to buy another device as a donor.
I'd put it in a sealed box full of silica gel/rice and leave it for at least a week before trying anything.