Anyone facing gray text on note 4 - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello everyone,
I'm facing a problem (or may be i have ocd) but I see that black texts on white background on note 4 is not even black. Actually it's more black on the left and some kind of gray on the right of the screen. But not completely like that. Some center block of the screen also have the gray texts. And somehow some character has the gray top and bottom and center black. It's very weird to me. I think I will borrow a camera to capture the screen and post here tomorrow.
I came to the Samsung warranty center this after and they say my screen is perfectly normal although I can see the unevenness by using web browser and especially kindle. I use kindle a lot and didn't spot the problem because mostly I use low brightness and black theme. They tested r/g/b/w/black using *#1*# and I don't see the problem here. I also borrow another note 4 and a s7e and also see the problem but not bad as my phone.
Is this by design?I used many lcd-product (iphone, ipad) and never met this problem.

same here, the display on note 4 is far from perfect. I have owned many note 4s most of them had an inconsistent display quality across screen. But not all people notice it...

dork997 said:
same here, the display on note 4 is far from perfect. I have owned many note 4s most of them had an inconsistent display quality across screen. But not all people notice it...
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Do you think this is amoled flaws? I don't have any problem view pictures, watch videos, but only seeing gray texts. I will borrow a good camera and upload the screen photo here.

I will borrow a better camera. Just got these pictures from iphone 6s. http://imgur.com/a/7JxGf
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duydangle said:
Do you think this is amoled flaws? I don't have any problem view pictures, watch videos, but only seeing gray texts. I will borrow a good camera and upload the screen photo here.
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yes the display panel on most note 4s is like this but most people don't even notice it. Its not really a problem...very minor stuff....i used to worry about such minor things as well and kept wasting money on swapping one phone after another but i have learnt my lesson...there is no such thing as a "perfect phone" ! so get over it and enjoy your phone :good:

dork997 said:
yes the display panel on most note 4s is like this but most people don't even notice it. Its not really a problem...very minor stuff....i used to worry about such minor things as well and kept wasting money on swapping one phone after another but i have learnt my lesson...there is no such thing as a "perfect phone" ! so get over it and enjoy your phone :good:
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I found my issue. It's because the screen gets dirt and my finger print and effect the text quality. I haven't even think that text quality can be affected by such minor things. I cleaned them out and found the texts great again. But I want to say that even the screen is clear, some texts are not black, but not bad as in the picture.

Related

"Yellowish" Tint on screen + Black line

Hello,
Bought my phone last thursday. Noticed just a few days ago that when the screen is really dark (pitch black), and the brightness is high , in a dark room (No lights), I could see a
long black line just slightly away from the Samsung Logo. I am unable to take a picture as the camera wouldn't be able to capture the line. Some googling revealed that it's a common issue with SAMOLED screens. It doesn't appear when the screen is filled with colors / normal operation.
Another thing is that there is a very strong "yellow" tint on my screen. I am not sure if it's just me since I am used to an IPS monitor or my screen is really defective.
The image is similar to this image by deezid
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Should I ask for a replacement?
I noticed this too when I got my device. But I got used to it really quickly. But looking at the screen now, I really don't think it has a yellowish hue at all anymore. I have had 2 updates on this device. The color calibration has always been on standard. Maybe it got adjusted, or something settled in. I'd like to hear more feedback from people for sure. I've owned my device for 5 weeks now.
Lucidmike said:
I noticed this too when I got my device. But I got used to it really quickly. But looking at the screen now, I really don't think it has a yellowish hue at all anymore. I have had 2 updates on this device. The color calibration has always been on standard. Maybe it got adjusted, or something settled in. I'd like to hear more feedback from people for sure. I've owned my device for 5 weeks now.
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I got used to it too but there was this slight "is this like how it's supposed to look like" feeling in me. This is my first AMOLED / SAMOLED device so I am not sure of what to expect.
I had a Galaxy S3 LTE before, which had a perfect color balance (no green/yellow hue, just fine). So I don't think this is ok.
Hopefully ColorControl (from Galaxy Nexus) will be ported to our Note 2, so that WE can fix Samsungs issues...
I did compare my Note 2 with a Galaxy S3. I couldn't believe just how exact the colors were for every brightness setting and every app, being so different when it comes to AMOLED technologies.
deezid said:
I had a Galaxy S3 LTE before, which had a perfect color balance (no green/yellow hue, just fine). So I don't think this is ok.
Hopefully ColorControl (from Galaxy Nexus) will be ported to our Note 2, so that WE can fix Samsungs issues...
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Are you currently facing the "yellowish" whites as well?

Screen issue? (LCD Mura?)

I just noticed this after looking at the screentest app, but on gray background I can see some lighter "smudges" or light spots near the middle bottom of the screen. I was hoping it was a smudge on the actual screen since I still have the piece of plastic from factory on it, but I don't think that's what it is. Does anyone else have these lightish spots, and is it something I should expect? I don't see any other issues like stuck or dead pixels so I thought I was in the clear. I can't see it on every screen and I have to really look for it unless it's a gray background like in the picture below.
I tried to highlight what I'm talking about.
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it's called pink smearing a lot of users has that and it's still not clear whether it's a sofware or hardware issue
Blackwolf10 said:
it's called pink smearing a lot of users has that and it's still not clear whether it's a sofware or hardware issue
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All the smearing topics I've seen involved scrolling and seeing the gray bars leave a trail behind them, this is a persistent spot on the screen that is just lighter than the rest on certain backgrounds.
This thread says he got the screen replaced:
http://forum.xda-developers.com/showthread.php?t=2272689&highlight=light+spot
berfles said:
All the smearing topics I've seen involved scrolling and seeing the gray bars leave a trail behind them, this is a persistent spot on the screen that is just lighter than the rest on certain backgrounds.
This thread says he got the screen replaced:
http://forum.xda-developers.com/showthread.php?t=2272689&highlight=light+spot
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also som3 said they got it when going to settings anyway as far for replacement
you can even get the phone replaced
Not sure what the first part of your post means, but this looks like LCD mura. Verizon said I have 14 days to get another one if something is wrong, so as long as I can get a brand new one in exchange and test it out in the store I may try to return it. I paid full price for the phone and it's going to annoy me every time I see it now.
berfles said:
Not sure what the first part of your post means, but this looks like LCD mura. Verizon said I have 14 days to get another one if something is wrong, so as long as I can get a brand new one in exchange and test it out in the store I may try to return it. I paid full price for the phone and it's going to annoy me every time I see it now.
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yes you should replace it i would be annoyed 2 if my phone has that i mean if i pay for a high end phone i expect it to be perfect or has a few issues that i don't care for and plus i hate pink
I hate pink too, but this doesn't have anything to do with that. Pink/purple smearing is an entirely different issue.

Note 4 screen burn-in

I've had my Note 4 for about a month now. I downloaded a game yesterday night, and played it the whole night. As soon as I closed the game I noticed the screen burn right away where the static white edges of the game was displayed, like shown in this image:
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I've always known about amoled burn-in issue, but i've had no idea it happens this fast! It isn't very noticable, and only shows on white backgrounds, I have to look a little hard to see it but it's there.
is there anything I can do to fix this, or the burn settled there for good? Is this covered under samsung warranity?
Lol... sry
That comes from playing crap 80's games on modern hardware
flyer.michael said:
lol... Sry
that comes from playing crap 80's games on modern hardware
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where the hell is burn there?????
th3hate said:
I've had my Note 4 for about a month now. I downloaded a game yesterday night, and played it the whole night. As soon as I closed the game I noticed the screen burn right away where the static white edges of the game was displayed, like shown in this image:
I've always known about amoled burn-in issue, but i've had no idea it happens this fast! It isn't very noticable, and only shows on white backgrounds, I have to look a little hard to see it but it's there.
is there anything I can do to fix this, or the burn settled there for good? Is this covered under samsung warranity?
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I am a little surprised it happened this fast, but I guess it's not impossible.
I don't think there's any way to fix it and it will probably not be covered by warranty.
However, you could call Samsung and ask or just send it to a service centre and see what they say. Best of luck!
Well i know it seems strange, but it went away on its own. Like it was a temporary burn in or something.
Sent from my SM-N910F
th3hate said:
Well i know it seems strange, but it went away on its own. Like it was a temporary burn in or something.
Sent from my SM-N910F
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It's called image retention. Very common especially with plasma TVs. It will go away when the screen displays other content for a period of time.
Sent from my Note 4
Note 4 has an invert colors option under settings> acessibility > vision
This may help with burn in or image retention but I'm not sure you would want to play a game that way.
LMAO, im addicted to minutequest to OP! i actually have been running a bot sort of thing that keeps my guy moving so iv had this game on my phone screen for hours the past couple of days. havent noticed anything yet, but am very scared of screen burn in.
Blam it on Ingress
Sorry for bumping this, but I, too, burned the "Ingress" scanner image onto my Note 4 after leaving the screen on for hours. It's very noticeable on blue and white screens.
I also have screen burn and be sure to change the display?

Display/Video Issues

Anyone having any issues with the display on theirs? I'm coming from a Note 5 and I feel like the screen on the S7 Edge is worse. I really only notice it in games like Clash of Clans or Boom Beach. Even the quality on the loading screens looks much worse. Not sure if it's just mine or if there's something I'm doing wrong but it's driving me nuts. I don't know if I should reset to factory default and start over but I haven't done much to the phone and definitely nothing that should be affecting this. Has anyone else noticed this with theirs?
Downloaded clash just too test this. Everything looked crisp
Side by side with my s6 this is definitely an improvement. Especially at lower levels
I too am coming from a Note 5. Waiting on my order.. Would love more updates on this..
Cleared cache and it looks better but I still feel like the Note 5 looked better at least in CoC. The screen looks great otherwise.
I noticed the colors in CoC look much deeper and crisp. Almost to a point that it's distracting. I took a screenshot of the game and looked at it in the gallery and it looks more like the it does on all my other devices. I thought maybe game tools was doing something to it and turned that off. That didn't make a difference either. I'm sure there's something that's being done on the video processing level that's affecting the color.
And how about the color swift? The white turn into blue or green when you view in low angles?
x0xBrauliox0x said:
And how about the color swift? The white turn into blue or green when you view in low angles?
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It's just physics. There's going to be color shift with a curved screen. That being said I don't notice it.
Xileforce said:
It's just physics. There's going to be color shift with a curved screen. That being said I don't notice it.
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Im not talking about the edge curves, I'm talking about the screen, I see the edge and note have a lot of this issues and not so much the s6 normal and s7 normal.
I noticed it too. It seems that if a game is detected, it changes the screen mode from basic to one of the more super saturated modes. I dug through the settings looking for a way to shut it off, but haven't found anything yet.
Sent from my SM-G935T using Tapatalk
You put the phone in settings (white images) and if you see in a little angle you can see the whites turn in to green or blue, and I see it more in the edge variant than the normal. It's very annoying
Xileforce said:
It's just physics. There's going to be color shift with a curved screen. That being said I don't notice it.
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I'm talking about this issues, I see a lot of videos in YouTube and the edge have this issues and the s7 normal won't. This is why some edge have a more visible edge curve with this color and other not so much. See the photo
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Maybe you dont like the change lower it on game launcher i play coc too and love the graphics

Display uniformity

hi all, I noticed that the screen of my 6t is not uniform ... in a dark room with gray or similar colors in low brightness is lighter on the left while on the right is darker. You can check it with the OLED TEST application , if you put gray and lower the brightness.second you have to do it replace? I have read that the oled screens have this problem almost all and it would be lucky to find one without flaws.
Amoled screens are always a lottery unfortunately. You may get lucky and get a good one or you may get unlucky and get what you got. You can try and exchange but it's not guaranteed they accept it as a fault unless it's really bad. If you are in the return window you can go that then and then by a new one. You might get a better one and you might get one that is worse. I got lucky with mine this time.
In the image it looks a little brighter in the middle but I can't really see that with my eyes it's the camera that's doing that.
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dannejanne said:
Amoled screens are always a lottery unfortunately. You may get lucky and get a good one or you may get unlucky and get what you got. You can try and exchange but it's not guaranteed they accept it as a fault unless it's really bad. If you are in the return window you can go that then and then by a new one. You might get a better one and you might get one that is worse. I got lucky with mine this time.
In the image it looks a little brighter in the middle but I can't really see that with my eyes it's the camera that's doing that.
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what image did you use to get a full screen? the test does not get to the notch..
trxjam said:
what image did you use to get a full screen? the test does not get to the notch..
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Downloaded a grey image and opened it in Google Photos and zoomed into it and then tap the screen and statusbar will go away.
Sent from my Phone using Tapatalk
trxjam said:
hi all, I noticed that the screen of my 6t is not uniform ... in a dark room with gray or similar colors in low brightness is lighter on the left while on the right is darker. You can check it with the OLED TEST application , if you put gray and lower the brightness.second you have to do it replace? I have read that the oled screens have this problem almost all and it would be lucky to find one without flaws.
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Have you replaced yours? I also have this problem

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