Database Users

[Q] Help, Blank Screen, Backlight on, no picture

Pretty self explanatory. It was dead for a couple of days, I put it on the charger for almost the whole day, now I get no picture, but the backlight is on when I hold the power down a minute. I bought it at walmart, doubt I have the receipt, and didn't get any extended warranty. Is there a way to fix this issue?

I've got the same issue. I was playing Tupsu, when suddenly my n7 rebooted and there was no picture, just semi-strong backlight. When the tablet died, the battery was about 45-50% and I was charging it through notebook's usb port (original n7 cable). I tried to turn it off, but pressing and holding the power button only made it reboot once again (i assume it was rebooting, since the backlight was turning off and on in a second). I've tried it many times, with tablet plugged into wall/usb charger, and even with the power+volume up/down combination, it would still behave the same way. However sometimes after rebooting there was not only backlight, but also thin, mostly white, horizontal lines, appearing in random places of the screen (appearing and disappearing after like 50-100 ms). It would stop only after a reboot, and happened every 5-10 reboots.
I've decided to let the battery die to see if it changes something, and as you may guess - it didn't. It died estimately after 2 or 3 hours. Now it's all the same, except for when I plug it to the charger, there's only a very low backlight (still no picture) and it's blinking... It also makes this continuous "electricity-related" (sorry, I don't know what's the word to call it ) sound. After I press the power on, or let it charge for 1-2 minutes it boots up, and there's just a semi-strong backlight, like earlier.
It's a refurbished 8gb n7, which I got 5 days ago from the polish Asus online store. Oh, and the speakers weren't 100% fine, if it changes something. They were fine at first, but after i plugged headphones in and out, they were making cracking sounds when the volume was over 50% or something like that. Is there any hope I can fix it myself?
edit: the android ver. is 4.2.2, not rooted
the device is getting warm on the left side when being charged, or just turned on...

Have you tried pulling the battery for a couple of minutes?
Sent from my Nexus 7 using Tapatalk HD

Nope, i don't want to mess with the hardware since i've bought it only few days ago... I'm afraid it may leave some traces of being opened, i'm not willing to take the risk.

You won't leave a trace pulling the battery. Just use a guitar pick or credit card and run it round, the back comes off very easily.
Sent from my GT-I9000 using Tapatalk 2

Yeah that is definitely worth a shot. Just pull the battery.

Ok, I did it.
Didn't change a thing >:[
btw. I didn't actually pulled off the battery, i've just disconnected it - it doesn't make a difference, does it? and another thing - the backlight was turning on immediately after connecting the battery... with these randomly popping horizontal lines.

I've got this too!
wujekandrzej said:
Ok, I did it.
Didn't change a thing >:[
btw. I didn't actually pulled off the battery, i've just disconnected it - it doesn't make a difference, does it? and another thing - the backlight was turning on immediately after connecting the battery... with these randomly popping horizontal lines.
Click to expand...
Click to collapse
I've got this too! Pulling the battery does nothing. Last time it just fixed itself, now nothing.
Worried I'll have to take mine back.

How did that 'fixing itself' happened to you if i may ask? And how long did it last?

Your tablet has gone into sleep mode to protect the battery from further damage due to its low level of charge. What you're seeing is by design, as complete discharge of a lithium based battery is bad for it. You should never, ever, let it sit dead for a couple days. If you do discharge it to the point of shutdown again, immediately put some sort of charge on it, as waiting to long will cause the battery's protection circuit to fail completely. Best practice is to not let your device go to the point of shutdown, but rather to plug it in when not in use. Your battery will have a longer lifespan.
Plug your N7 into the charger and immediately press power and volume down to get into the bootloader. Once there, use the volume key to scroll to Power Off Device and then press the power button. After it powers off, unplug it and then plug it back in. It should then charge normally.

You seem not to have read my posts at all. When it happened, the battery was about 45-50% and it was plugged into the laptop's usb port. It suddenly rebooted and there was no more picture, just the backlight - and it lasted for like 2-3 hours (maybe even longer)! Can a completely discharged battery power the backlight for this long? After it turned off at last, i put it on charge and i've tried the power+volume method and it didn't do anything (btw. i already wrote about it)... then i let it charge for like 5-6 hours and it didn't change anything except for the fact, that the battery was evidently charged, because the backlight again lasted for few hours.

wujekandrzej said:
You seem not to have read my posts at all. When it happened, the battery was about 45-50% and it was plugged into the laptop's usb port. It suddenly rebooted and there was no more picture, just the backlight - and it lasted for like 2-3 hours (maybe even longer)! Can a completely discharged battery power the backlight for this long? After it turned off at last, i put it on charge and i've tried the power+volume method and it didn't do anything (btw. i already wrote about it)... then i let it charge for like 5-6 hours and it didn't change anything except for the fact, that the battery was evidently charged, because the backlight again lasted for few hours.
Click to expand...
Click to collapse
Actually, I was addressing the OP without realizing that this was a zombie thread.
To answer your question though... yes, when in sleep mode the battery can still turn on the backlight and keep it powered for some time due to the low power requirement of a black screen. Many users that have found themselves in sleep mode actually have their tablets enter into a prolonged cycle of bootloops. From the sounds of it, your device seems to have, for reasons unknown, put itself to sleep.
Anyway, I digress... I know you've stated you've tried various combinations of the power and volume keys. Have you attempted holding all three buttons for approximately 30-40 seconds while the tablet is plugged in? If it that will force it into the bootloader, you can follow the steps that I posted to get it up and running again. If not, then it seems your best available option is to seek an RMA from ASUS. Given your speaker issue, I'd send it back regardless- you shouldn't be expected to deal with battery and speaker issues after only five days.

najaboy said:
Actually, I was addressing the OP without realizing that this was a zombie thread.
Click to expand...
Click to collapse
Ok, then i'm sorry for few harsh words
najaboy said:
Anyway, I digress... I know you've stated you've tried various combinations of the power and volume keys. Have you attempted holding all three buttons for approximately 30-40 seconds while the tablet is plugged in?
Click to expand...
Click to collapse
Yep. Many times. And even longer than a minute.
Anyway, I'm going to contact their crappy support. Thanks everyone for trying to help.

[Q] My Nexus 4 won't charge or power on and I'm looking for options

So, a bit of backstory first ( Feel free to skip this part and read it after my TLDR and QUESTION portion for reference)
One day a few months ago (the day that my nexus 5 arrived early, luckily) I was working on flashing a new ROM to my nexus 4, and something went horribly awry. I got error messages saying that something could not be accessed or mounted or something (Sorry, the details are hazy , but it amounted to what seemed like an inability to access the files or locations it needed to access to flash the ROM)
My phone would not , no matter what I attemped , flash a ROM or revert to stock correctly. (I tried a bunch of different ways of pushing files manually to the phone, flashing stock images, etc.) .
Now here's where things get weird. I have NO idea if these two issues are related, I just assume they are. All of a sudden one day (I could never boot past recovery , so I hadn't been paying attention to battery level, considering the phone was plugged into my computer most of the time during those couple days) the phone just shut off.
I seemed to be able to get it to charge, but it never really lasted very long and would unexpectedly turn off again while I was trying to fix it.
That was a few months ago. Yesterday I opened the phone up for the first time, Unplugged the battery, checked connections and everything for possible water or other damage. Even gave the USB circuit board an alcohol bath for good measure. Put the phone back together, and tried plugging it into my computer and what happened was that the computer made a sound like it recognized a device. On the phone itself, a red light came on for a couple of seconds and turned off.
It still won't charge or boot into recovery/bootloader. Doesn't really give any indication that it IS charging, and every time I try turning it on, all I get is that red light that comes on for a couple seconds and turns off.
TDLR: Nexus 4 is messed up at the software level, and on top of that, won't charge or turn on.
QUESTION: Assuming I can't figure out a way to actually fix it, would it be a logical move to purchase a nexus 4 with a broken screen on ebay and pull all the internal components (specifically the main circuit board and battery probably) and put them into my current nexus 4's body?
I have no idea how much it'd cost me to have mine fixed, so I'm kind of just looking for a cheap way to end up with a working nexus 4.

In my opinion if it doesn't boot at all or lasts really little, you should check the battery. Unplug the phone from computer, Unplug your battery and let it off for a couple of minutes. In the mid time just press the in/off button for a few time and few seconds each time, so the components discharge. Replug your battery and let it charge for a couple of hours, not on computer but on the wall socket.
If after that it boot to bootloader the flash stock image.
If not see if you can get a new battery. Sometimes batteries discharge so much from being unused that they won't recharge without help ( need to have Power Supply unit).
Sent from my Z30 using XDA Premium 4 mobile app

Not sure bad roms
or battery degradation....
Send My Signature phone to XDA with my Bad grammars..

[Q] Red Light - Charging without back?

So, I plugged my Nexus 4 into a generic car charger and it went black instantly. The battery was at about 92%. With the hope that a proper AC or computer USB charge connection would bring up the white battery icon and fix things, I stopped by an out of town T-mobile. The manager tried the button battery-reset (up volume + power for 60sec) and I googled alternatives and tried the - enter recovery by pressing those buttons for 15sec off the charger and connecting while still holding down the buttons - trick. Neither worked.
The manger seemed familiar with that and the other button pressing tricks, and said that really, my only real hope would be to reset/replace the battery, but that would void my warranty. However, although the T-mobile site claims my Google bought phone is under warranty (and I've been paying for it each month), technically, it isn't. Under them or Google (any more). So, I purchased the tools to open the phone, as well as a replacement battery. In the interim, I tried to use all the button combos and various charging connections to get it to come back to life. I *did* manage to get it charging the old battery. I know because the blinking red light turned constant for an hour or two, and the battery got warm. I can only guess that the battery was too damaged to keep the charge however, because I could never get it to turn on during or after. My best guess is that the software battery reset allowed the phone to send a charge to the battery - at least once.
After getting my tools and replacement battery, I managed to get the phone open (with great effort - I think there must be a difference between batches there). I removed the old battery connection and looked to see if I could get the charge icon with it unattached and on the charger. I couldn't. Reconnecting the old battery didn't seem to make any difference.
I was about to go through the process of prying up the old battery when I realized that you can actually connect the new battery to the board connector without getting the old one out. So I did that. Leaving it charging like that for awhile didn't do anything, so I decided to do another software battery reset and I'm letting it sit on the charger overnight. All of this has been without reattaching the back.
So my major question is - does anyone know for sure if the phone actually charges the battery with the back off? I know there are important circuits there - which seem to shut down the phone after the battery or google image when not detected (at least that's my deducement after reading posts). But are those connections also used in charging? The Qi goes though the back to the charger function, so perhaps that connection has to be there? I would like to try and find out though beforehand. It took 2 hours and two mangled guitar picks to get it open the first time, and the second may be just as trying. (And believe me, towards the end, I was not concerned with being gentle.)
I am also curious about the four prong battery connection. I've seen the post about charging the battery using external sources by connecting to the two outer pins. Does that mean the two inner pins constitute a second circuit between the charged battery and the phone? And if I find another 3.8v battery fully charged, I could perhaps connect that to the phone instead by wires and get it booted into recovery? As to why I'd want to do that, I don't recall the last dated CM version I had installed, so finding that in their folder plus pulling off everything from /data... assuming I replaced this with another Nexus 4, I might be able to save myself a lot of setup hassle.
In terms of the red light... it actually seems to be an error code. When triggered, it blinks 7 times, and on the eighth stays lit for a bit before repeating.

cetkat said:
So, I plugged my Nexus 4 into a generic car charger and it went black instantly. The battery was at about 92%. With the hope that a proper AC or computer USB charge connection would bring up the white battery icon and fix things, I stopped by an out of town T-mobile. The manager tried the button battery-reset (up volume + power for 60sec) and I googled alternatives and tried the - enter recovery by pressing those buttons for 15sec off the charger and connecting while still holding down the buttons - trick. Neither worked.
The manger seemed familiar with that and the other button pressing tricks, and said that really, my only real hope would be to reset/replace the battery, but that would void my warranty. However, although the T-mobile site claims my Google bought phone is under warranty (and I've been paying for it each month), technically, it isn't. Under them or Google (any more). So, I purchased the tools to open the phone, as well as a replacement battery. In the interim, I tried to use all the button combos and various charging connections to get it to come back to life. I *did* manage to get it charging the old battery. I know because the blinking red light turned constant for an hour or two, and the battery got warm. I can only guess that the battery was too damaged to keep the charge however, because I could never get it to turn on during or after. My best guess is that the software battery reset allowed the phone to send a charge to the battery - at least once.
After getting my tools and replacement battery, I managed to get the phone open (with great effort - I think there must be a difference between batches there). I removed the old battery connection and looked to see if I could get the charge icon with it unattached and on the charger. I couldn't. Reconnecting the old battery didn't seem to make any difference.
I was about to go through the process of prying up the old battery when I realized that you can actually connect the new battery to the board connector without getting the old one out. So I did that. Leaving it charging like that for awhile didn't do anything, so I decided to do another software battery reset and I'm letting it sit on the charger overnight. All of this has been without reattaching the back.
So my major question is - does anyone know for sure if the phone actually charges the battery with the back off? I know there are important circuits there - which seem to shut down the phone after the battery or google image when not detected (at least that's my deducement after reading posts). But are those connections also used in charging? The Qi goes though the back to the charger function, so perhaps that connection has to be there? I would like to try and find out though beforehand. It took 2 hours and two mangled guitar picks to get it open the first time, and the second may be just as trying. (And believe me, towards the end, I was not concerned with being gentle.)
I am also curious about the four prong battery connection. I've seen the post about charging the battery using external sources by connecting to the two outer pins. Does that mean the two inner pins constitute a second circuit between the charged battery and the phone? And if I find another 3.8v battery fully charged, I could perhaps connect that to the phone instead by wires and get it booted into recovery? As to why I'd want to do that, I don't recall the last dated CM version I had installed, so finding that in their folder plus pulling off everything from /data... assuming I replaced this with another Nexus 4, I might be able to save myself a lot of setup hassle.
In terms of the red light... it actually seems to be an error code. When triggered, it blinks 7 times, and on the eighth stays lit for a bit before repeating.
Click to expand...
Click to collapse
I RAN INTO A SIMILAR PROBLEM
I found that holding the power button for a while allowed my nexus 4 running stock Lollipop 5.1 to boot back up.
Have considered that you may have a faulty USB port ?
Just pop the old battery out install the new one plug in the charger and it will charge. You can boot up without the back on. The back contains the antennia.... and the NFC circuit board.
Good luck

Blacksmith5 said:
I RAN INTO A SIMILAR PROBLEM
I found that holding the power button for a while allowed my nexus 4 running stock Lollipop 5.1 to boot back up.
Have considered that you may have a faulty USB port ?
Just pop the old battery out install the new one plug in the charger and it will charge. You can boot up without the back on. The back contains the antennia.... and the NFC circuit board.
Good luck
Click to expand...
Click to collapse
Well, still no luck. I ended up putting the new battery in and closing it up to try the Qi charger, but all I can get is either 7 or 10 red blinks followed by a short solid light. No white battery charging symbol or anything else.
When you say a faulty USB port, what are you referring to? The cable works (though I've also tried my Nexus 7 one too) and even though it won't boot, my computer does recognize that something is there when I plug my phone into it (it just can't figure out what's plugged in - which is normal). I want to say that it's trying and failing to charge the new battery. At this point, I think the charger messed up more than just the battery.

Empty Battery Experience

Hello
Yesterday, I drained the battery of my Yotaphone 2 completely, and it would not wake up again, not even when plugged in.
I think what happened is that it had difficulties with the charger, it would start charging for a bit, then stop, and soon start again. Overall, that must have drained the battery.
With the battery empty, the phone would not start, and therefore it would not charge the battery. It was just dead.
Luckily I managed to rescue it, but that was a bit more difficult than it should be. I had to open the case (which is luckily not too difficult, but a bit scary), and disconnect the battery. Then the phone would charge, and after reconnecting the battery, everything was going fine.
The phone is now completely charged and working fine again, but I will be careful not to completely drain it in the future.

I started to have the same problem. The phone would charge a little bit, turn on, then stop charging and turn off, charge a little bit.....
I managed to enter the recovery menu, charge the phone for sometime and reboot.
I made a factory reset but the problem still continues once the charge drops below 15% or so. It would say it is charging, chargers light turns on but the battery drains.

Maybe it also sort of problem that i experience... since it is dead for some time maybe reconnecting tha batt resurect it... but i have not got tools to open it - i will let it do by some sort of service points - even if it not fix it I also have broken YD201 for mobo swap.

No tools required - I just used my fingernails. If you want something slightly stronger, get a guitar pick. There are also proper tools with a handle etc.
At the end of the day, this seems to be a design problem with the charging circuit. Usually, it would wake up once you connect power, but it did not do that in my case.
Try to fix it sooner rather than later, otherwise the battery might need replacing.

Edge 7 freezing, no power, overheat

Hello people,
I have problem with my Samsung Edge 7 and please if you can just tell me what can be a problem and on which way should I go to solve this problem I would appreciate it very much. No need for step by step solution just tell me what can I do except send it to Samsung repair shop or recycle it. I will take it apart by myself if needed but I don't have a clue which part should I look to replace or what.
So... the problem is that I manage to charge the device one day when it don't want to charge and after that I managed to turn it on. Everything was working fine, didn't try anything much just unlock screen and put it to sleep.
After that I turned it off so it don't consume battery while I would be able to backup my data. When I was able to do backup I turned it on and it powered up normal so I proceed to backup my contacts (export to SD card).
When the export finishes phone just froze and I have to turn it off with POWER + VOLUME DOWN button combo.
After that few times when I try to power it on it just froze on boot up logo and I turned it off that few times with the same button combination as before. Until it don't want to power on anymore. So I tried to put it on charger to see if anything will happen, and nothing did.
I just left it to sit on my desk and I noticed that the phone is heating but I got no reaction at all from the phone (powering on or charging)
The day after when the battery was drained obviously I managed to charge it up again but when I power it on after it got to 100% charge it froze again and there goes same procedure as before (button combination restart, no response, heating, battery dead, charging...)
So now I can't even charge it anymore and I took out SD card to check if my contacts are there at least. But nothing, that contacts vcf file is not even saved on SD card even I choose that option when exporting my contacts.
Now I don't know what else to do since my phone wont even charge or power on and I would like to backup my data at least and then I can recycle it if I must.
So please if you have a clue just tell me where can I look at what can I try to do.
Thank you in advance and have a nice day

some of sgs has these problem. The motherboard is broke, i had same problem and sent to samsung service, they changed motherboard. I guess it's related to cpu temp sensor, inside the cpu.

Thank you Ganjax for your reply. That was the thing I was afraid of. So all my data goes away with motherboard?
I will wait few more days with some replies even I find your very useful and accurate since you had the same problem.

hey I also have the same issue, putting the phone in the freezer and letting it freeze makes it so that it can turn on for only 5minutes or till when it drops back to room temperature hopefully this will be enough to get your photos back.

millkyway4 thank you for you reply.
I am not in a possibility to try your method because I disassemble my phone and striped down battery for research purposes.
Neither I think that those 5 minutes will be enough to transfer all my data but if I ever reassemble my phone I will give it a shot.
So... Considering my research and striping down the battery the things goes like this (if someone is interested in this topic):
I disassemble the phone and remove the battery. Battery is connected on motherboard by some connector that I don't know the name or type, so if someone knows I would like to know too.
Since I couldn't find positive and negative lead on that connector (because of microscopic leads) little bit down on flat cable, near the battery, I removed coating and manage to find leads and measure voltage of the battery to confirm positive and negative lead.
By the measurements I assume that battery voltage is fine (~3.7V), but when I connect it to external charger which have built in ampere meter the battery doesn't charge as other batteries and ampere meter readings vary by 100mA +/- I set up to be initial charge. In normal case when I charge batteries amperes only goes down by the time the battery charges so I find this event an anomaly.
Since that is the case I removed the chip (from which the flat cable is coming out) that is on the battery assuming that it is causing that anomaly. Leaving the battery with only positive and negative lead that I connected and also measure and put on my external charger. But the same thing happens as with chip, or what is called, on the battery.
Going further with my research I cut down flat cable from battery chip (electronics) and connect positive and negative lead, I found before, directly on my charger on which I adjust voltage on ~3.75 volts and connect the connector with flat cable back to motherboard. So you probably see what I did here but if you don't the research I want to conduct is that my external charger acts as battery for the phone and I try to power it on like that.
In this case ampere meter shows 0 since the current which is flowing trough the phone is none. After I am sure that this is the case I tried to power on my phone with connected external charger like that and my ampere meter shown a current draw of 100-200mA on the POWER button pressed but the phone doesn't turn on.
So now I need someone with a little bit better knowledge of the phone, batteries, working order and type of connections like this to tell me what did I do right and wrong so I can prove that Ganjax statement, and my assumption, that motherboard is dead is really correct.
Ganjax don't mean I don't believe you or something, I appreciate your reply, this is just for research purposes because I would like to play with this stuff and that is the things that interest me.
And if there is some "fanatic" like that to tell me what can I do next and try or point out what should I do and don't make next please leave a comment and we can discuss this matter together and find out something about this case.
Thank you all and have a nice day