[Q] Defects to look out for - Samsung Galaxy S7 Edge Questions and Answers

I'm getting my S7E today but haven't been in the loop since release. What are the most wide-spread issues (if any) that have been encountered with the S7E so I can look out for them?
Thanks

From your logo, I am assuming you are from UK or at least Europe
Look for dead/white pixels, look for the screen image to look uniform, with no yellow spots. Under the sun, make sure there are no strange lines/streaks on the screen when powered down. Home button should click properly when pressed from all angles, lightly press on the four corners and make sure there are no clicking sounds.
Also, look at the firmware version of the phone, specifically the last 4 letters. If it is "APC8" or lower (APB...), do NOT update yet to APD1 or APD3 version (press "Later" when prompted to update). Battery life really suffers after the APD1 update.

Cst79 said:
From your logo, I am assuming you are from UK or at least Europe
Look for dead/white pixels, look for the screen image to look uniform, with no yellow spots. Under the sun, make sure there are no strange lines/streaks on the screen when powered down. Home button should click properly when pressed from all angles, lightly press on the four corners and make sure there are no clicking sounds.
Also, look at the firmware version of the phone, specifically the last 4 letters. If it is "APC8" or lower (APB...), do NOT update yet to APD1 or APD3 version (press "Later" when prompted to update). Battery life really suffers after the APD1 update.
Click to expand...
Click to collapse
Thanks for the reply!
Spot on with the guess. UK here; buying it unlocked from Amazon.de but will flash it with the UK (BTU I believe?) variant.

Cst79 said:
From your logo, I am assuming you are from UK or at least Europe
Home button should click properly when pressed from all angles, lightly press on the four corners and make sure there are no clicking sounds.
Click to expand...
Click to collapse
Mine has a loud clicking sound but it seems to work perfectly otherwise. Should I be concerned? My S6E also had a clicking sound, but not as loud.
(Rooted, Xposed 935FD, Stock ROM)

kittiyut said:
Mine has a loud clicking sound but it seems to work perfectly otherwise. Should I be concerned? My S6E also had a clicking sound, but not as loud.
(Rooted, Xposed 935FD, Stock ROM)
Click to expand...
Click to collapse
No, as far as I know most (including mine) have the same loud-ish clicking sound for the home button. But for some, the home button did not work when pressed from the sides. That would be a cause for concern.

Related

Capacitive button fix???

I have read a lot about the capacitive buttons on N1 being a little faulty.... it responds only when clicked on the upper half of the button... Just wondering if some developer here already found a fix for that...
If not, then is this a hardware limitation or some software glitch?
I think it's a hardware limitation. Once you get used to it it's just fine, but I agree it bothers me sometimes to have to touch it twice.
Some ROMs keep adding and removing the capacitive fix.
I dont see a problem.
You have to accept that they are different buttons.
-> On the screen I tab softly..
-> The cap.buttons, I hold my finger... (never tab it)
When you forget this, you tab on them like on your screen icons and you got to tab more times and start worrying about them...
I believe the capacitive button bug was fixed with google official OTA update.
I clearly had it before (had to hit on the upper part of the buttons) and now it's gone since the update
You can fix it? Mine is still like before.
waanz said:
I believe the capacitive button bug was fixed with google official OTA update.
I clearly had it before (had to hit on the upper part of the buttons) and now it's gone since the update
Click to expand...
Click to collapse
are you serious ???
Yea mine are fixed too on cyan's latest.
faraz1992 said:
I have read a lot about the capacitive buttons on N1 being a little faulty.... it responds only when clicked on the upper half of the button... Just wondering if some developer here already found a fix for that...
If not, then is this a hardware limitation or some software glitch?
Click to expand...
Click to collapse
They work fine if you just aim a tad high on the button. You adjust quickly.
What about the "area expansion fix"??
I have just upgraded to 2.2.. It still has problems with only the top half of the soft buttons being sensitive. I have also noticed that unless I'm holding the phone or touching the metal casing the buttons don't really work at all. It seems like a hardware issue. Although I do have thick skin from playing the guitar and rockclimbing. So I'm probably not as capacitive as the avarage user. Just wondering if anyone else has the same problems or even a fix?
Yeah I have to hit the upper part of the button as well. I would be interested in finding a fix for this too....
I'm running the stock OTA 2.2.1 rom right now if that helps any.
There is no fix, and the problem exists for all N1s ever produced. Hit the buttons on their top side.
I disagree, I hit mine bang on the graphic. Originally I did have to use the top but an update did fix it.
yeah there is no software fix for this its a hardware issue, i have to press mine on the top half, its never really bothered me though because most of the time i use my thumb and its so large it never misses the buttons hehe
i'd be curious to know though if the ones claiming that its fixed on their N1's how old their N1's are the newer ones may have a different touchscreen that had this issue fixed if its even possible to fix, if you look at the width of the screen border at the sides that is about equal to distance of the dead zone at the bottom of the glass so my guess is its by design and they may not have even been able to make that area of the glass touch sensitive due to how close to the edge of the glass it is
Rusty! said:
I disagree, I hit mine bang on the graphic. Originally I did have to use the top but an update did fix it.
Click to expand...
Click to collapse
try to press them at the lower half only pressing on the graphic works fine on my N1 most of the time, pressing right above the graphic always works. if i try with my index finger to press the lower part of any of the graphics it never works.
Anyone on cyanogen vouch for it being a software issue.
It's not software. I've had 2 N1's, and both do this.
I've disassembled one of the N1's about 10 times, and I've seen the under-side of those capacitive buttons. The part that detects the finger is really small. Probably 1cmx1cm box. And it's naturally placed a tad bit above the actual icon on the capacitive button. Just hit the button with your entire finger, not just the tip, and it will be fine.
Or keep crying about it. It's not ever going to be fixed. It's the way the phone was manufactured.
Frito11 said:
try to press them at the lower half only pressing on the graphic works fine on my N1 most of the time, pressing right above the graphic always works. if i try with my index finger to press the lower part of any of the graphics it never works.
Click to expand...
Click to collapse
Yeah lower portion is no-go, but dead center is bang on each time.
Rusty! said:
Yeah lower portion is no-go, but dead center is bang on each time.
Click to expand...
Click to collapse
Same here no problem at all on the graphic
Sent from my Nexus One using XDA App

[Q] i9500?

I got mine today but I'm sending it back as sometimes it randomly locks and won't unlock. The way to fix it would be to pull the battery. Getting a replacement.
It's just that I've also noticed it's build quality is lower than my previous i9505. My i9500 has a loose volume rocker and shakes quite easily as it has a big gap on either side. It's also quite sharp at the top of the button.
I have also noticed the home button isn't perfectly center.
Is mine a one off which has been made by a clumsy worker or is it that bad?
Thanks.
A few people have posted issues with the volume rocker, with both the I9500 and I9505. It's just a random build quality issue. You're the first I have read about the home button though. Does it not work properly either?
Pagnell said:
A few people have posted issues with the volume rocker, with both the I9500 and I9505. It's just a random build quality issue. You're the first I have read about the home button though. Does it not work properly either?
Click to expand...
Click to collapse
It works fine, but sometimes scratches the glass.

Keypad light option.

So there's a menu entry under the display menu for keypad lighting, but flipping the toggle seems to do nothing and there's no mention in the manual. So is this for non existent backlighting for the capacitive buttons at the bottom?
Been wondering the exact same thing since I got the phone last night!
Waiting on an answer for this lol.
Ogre6473 said:
So there's a menu entry under the display menu for keypad lighting, but flipping the toggle seems to do nothing and there's no mention in the manual. So is this for non existent backlighting for the capacitive buttons at the bottom?
Click to expand...
Click to collapse
biglilsteve said:
Been wondering the exact same thing since I got the phone last night!
Waiting on an answer for this lol.
Click to expand...
Click to collapse
Same here, got it yesterday and at night or dark places for some reason I thought it will automatically light up, but not...
Ok, that makes 4 of us, Lol.... I have NO IDEA what that is for either, and don't see anything different with it on or off?
It may be an unused option for this model but intended for use with the 6gb model that had true capacitive keys. The keys on this model were a last minute addition.
Is it possible to have it work with an update?
Seeing as how the capacitive keys were a last minute addition and the device lacks the hardware to light up, I doubt it.
That is, if that is what the option is even for.
They are painted on, do not light up, there are no lights underneath it to make it light up!
I guess if it is true that other models will be getting the backlit capacitive buttons, then that might make me wait to get another model (hopefully with similar band-support as the NA model) and then trying to unlock the bootloader to get some legit English-based ROM like CM on it.
One can dream, right?
... if not... then these little (but significant) corner cutting issues are going to kill this phone for me unfortunately
Ogre6473 said:
So there's a menu entry under the display menu for keypad lighting, but flipping the toggle seems to do nothing and there's no mention in the manual. So is this for non existent backlighting for the capacitive buttons at the bottom?
Click to expand...
Click to collapse
I don't see this option. Can you share a screenshot?
thegendler said:
I don't see this option. Can you share a screenshot?
Click to expand...
Click to collapse
It went away after an update or two. Turns out it was some old code from the Chinese version which does have backlit buttons.
Ogre6473 said:
It went away after an update or two. Turns out it was some old code from the Chinese version which does have backlit buttons.
Click to expand...
Click to collapse
I'm amazed that they even removed them in the first place... If they weren't going to remove the bezel where the buttons were, why would they remove the buttons?
Just an alternative software buttons:
https://play.google.com/store/apps/details?id=com.appspot.app58us.backkey

S7 Edge - Home Button Responsiveness

Hi Guys!
Newbie here.
My S7E home button seems to register when slightly pressed on the left, right and dead on the center. However, when using the same force on the lower side of the button it wont register until I apply some force (not alot, just a tad bit). I am just wondering if this is a flaw or such?
Thanks!
Flaw it is.
Trimis de pe al meu SM-N9005 folosind Tapatalk
My 1st s7 edge did not recognize left hand sided home button presses when pushed with too less force.
My 2nd s7 edge recognizes everything, without force.
So there are some quality differences in different models.
Thanks for the replies.
My s7 edge left button is responsive when pressing slightly on the left of the home button, so that's not an issue.
For me the lower bottom of the button is.
Does yours respond when slightly pressing the bottom of the button using a fingernail?
Thanks
*Bumps*
MisterKanister said:
My 1st s7 edge did not recognize left hand sided home button presses when pushed with too less force.
My 2nd s7 edge recognizes everything, without force.
So there are some quality differences in different models.
Click to expand...
Click to collapse
Same here, first one replaced due gray lines on screen and home button issues. Left side in particular. My old s6 edge+ had the same issue. I think its pretty common though.
xantrk said:
Same here, first one replaced due gray lines on screen and home button issues. Left side in particular. My old s6 edge+ had the same issue. I think its pretty common though.
Click to expand...
Click to collapse
Hi xantrk!
My left click is fine, so with my right and center.
The screen is fine as well, no issues there what-so-ever.
Its just that I need to click slightly harder to register a click when I am pressing on the very bottom of the button.
Not sure what I need to do here
FYI my phone was built in Sept of 2016, I bought it few days ago. I would assume Samsung would have addressed these issues after being flooded with complains in March. I used an app called Phone INFO to source this info.
Thanks,
Meritiz.
Meritiz said:
Hi xantrk!
My left click is fine, so with my right and center.
The screen is fine as well, no issues there what-so-ever.
Its just that I need to click slightly harder to register a click when I am pressing on the very bottom of the button.
Not sure what I need to do here
FYI my phone was built in Sept of 2016, I bought it few days ago. I would assume Samsung would have addressed these issues after being flooded with complains in March. I used an app called Phone INFO to source this info.
Thanks,
Meritiz.
Click to expand...
Click to collapse
Oh im not sure about that, but when I first get my second device, button was hard and felt like it is rubbing and clunky. Then I just pushed the button with my hand a little wet, it is working flawlessly since then. Maybe you might wanna press the bottom side with juuust a little bit of water if you wanna take the risk. My second phone is manufuctured in the end of june.
Hi. When I press on the very edge of the home button, be it left or right, it wont recognize too. But it happens only if I press softly. I dont think it is an issue. I think almost all s7s are like this. Dont bother exchanging or repairing
gtabr1 said:
Hi. When I press on the very edge of the home button, be it left or right, it wont recognize too. But it happens only if I press softly. I dont think it is an issue. I think almost all s7s are like this. Dont bother exchanging or repairing
Click to expand...
Click to collapse
Hi Gtabr1,
How about pressing softly at the very bottom?
Thanks,
Meritiz
xantrk said:
Oh im not sure about that, but when I first get my second device, button was hard and felt like it is rubbing and clunky. Then I just pushed the button with my hand a little wet, it is working flawlessly since then. Maybe you might wanna press the bottom side with juuust a little bit of water if you wanna take the risk. My second phone is manufuctured in the end of june.
Click to expand...
Click to collapse
Hi Xantrk,
Hmm I think I would not want to risk it.
Does yours react when slightly pressed ( not all the way in ) down on the bottom of button?
With the same pressure I can easily register a functional click when pressed left, right and center.
Thanks,
Meritiz
Meritiz said:
Hi Gtabr1,
How about pressing softly at the very bottom?
Thanks,
Meritiz
Click to expand...
Click to collapse
When pressing on the bottom, I was only able to make it fail when I pressed with my finger nail on the chrome edge. lol . But I think that is too extreme. Pressing normally with my finger was fine
:highfive:
gtabr1 said:
When pressing on the bottom, I was only able to make it fail when I pressed with my finger nail on the chrome edge. lol . But I think that is too extreme. Pressing normally with my finger was fine
:highfive:
Click to expand...
Click to collapse
Hi Gtabr1,
For me slightly pressing the bottom button will not register a click, I need to press sown a TAD bit harder for it to register.
Do you usually press down fully when clicking the home button.
After reading everyone's comments here, it seems that mine is fine lol.
Thanks,
Amit

Touch Screen Unresponsive

I don't expect there's much that can be done if the hardware is to blame. This reminds me of my Galaxy S3 -- so it's a problem that everyone else fixed ages ago. When I touch the touchscreen, very very often, it doesn't register that touch at all. Sometimes you get a delayed response. This leads to all kinds of fun where you tap the screen again at the same moment that PH-1 responds to your first touch, so it applies your second tap to whatever is going to come up on the screen a half second later.
Does anyone know if this can be fixed by firmware updates or is this a hardware issue?
same here! my huawei honor 8 is much faster
Touch Screen unresponsive is a hardware issue. I had the same problem with my HTC U11 until it was replaced. Essential phone does not have this issue assuming screen is working properly.
Sent from my Pixel XL using XDA-Developers Legacy app
Touchscreen responsiveness, having to tap more than once for the screen to register a touch and awful light bleed caused me to send it back. But it was from the first batch that were manufactured. No issues on my U11, but I bought it in early August.
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
flakko86 said:
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
Click to expand...
Click to collapse
Yep that's what I currently have. I think the phone found that update on its own a few days ago. Touch issues seem to be hit or miss and maybe less frequent since that update. We'll see how it goes from here.
touch unresposive is due too thermal trottling or like me the launcher stock.
Solved with Evie launcher
Using a different launcher and such didn't help me out, unfortunately. Besides the tap issues, scrolling through a web page in any browser or with apps was extremely slow and laggy. My PH-1 was already being returned, so I couldn't test the latest software update they pushed out. But my device also had some horrible light bleed all along the left and right edges.
No light bleed here. But [email protected], the responsiveness of this touch screen is worse than any other phone I've had. And the new software update hasn't helped at all!...
Same issue!
I too am having touch screen issues. Today, I was on the phone and went to go back to the screen and the screen stays black. I tried everything including pressing the power button and I got no response from the phone whatsoever. The only thing that finally worked was to press the power button and the volume down button and hold them at the same time to shut my phone off after the call already ended. In addition to that issue , I also use Swipe to type and when I do so it often skips over letters and types words that I am not even trying to type . It should be mentioned that I'm a very experienced swipe user and I have not had this problem with my S7 Edge or my Wellington . Also, I should mention that I have the most recent OTA. Also, has anyone else noticed that the camera shutter has a serious delay in it even with the Google camera mod?
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Shadow Samurai said:
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Click to expand...
Click to collapse
Same.
Hope it will have a fix soon.
Early on I got the black screen that required a power hold reboot, since moving to Oreo I've not seen that
basongwe said:
Same.
Hope it will have a fix soon.
Click to expand...
Click to collapse
This I have experienced too
edit : solved with oreo beta
basongwe said:
When I touch some letters on my keyboard, it's unresponsive. Same with some apps. I don't know why this phone is so frustrating to use even if it's a very good smartphone.
EDIT : I'm on Nougat's lastest version, not on Oreo beta.
Click to expand...
Click to collapse
Had it on both versions to be honest, but hoping it's getting resolved as time goes on!
Just got mine..same thing but...
My screen was doing fine until i installed "All in one gestures". I was messing around with side gestures and this caused the screen to be non-responsive. I un-installed the app, reinstalled it and set it up differently and now it is fine.
I hope this helps.
D4rk_nVidia said:
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Click to expand...
Click to collapse
This helped me. I have mine set at approximately 3/4 and I'm happy one day in. Seems to work great now. I would still like smoother scrolling though. Thanks a million.
I was also having trouble with Android Pay and then found a post about the NFC being located near the bottom of the phone as opposed to the top as on my Nexus 6p.
With these problems fixed I'm completely pleased with this phone.
ugh! Flashed back to stock on 7.1.1/NMJ32F/436 as that is how my phone came, and now I have no touchscreen after re-boot?!?!?! any advice? Please?
Thanks,
DJ

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